[Q] App causes scrolling stutter - Windows Phone 7 General

I have the Sprint HTC Arrive. Got it and the phone worked perfectly. Then after installing some apps, the home screen and apps menus would stutter when scrolling. So I hard reset the phone and it didn't go away. I went to Sprint and they agreed it was an issue so they replaced the phone.
With the new phone (which worked perfectly), I checked every menu after installing any new app. Everything was great until I installed POCKET RECORDER. As soon as I did that, the stutter came back. This time it's in my PEOPLE menu, pictures and web. Of course, I immediately uninstalled and hard reset. Well, the stutter is still there after that.
Anyone have any ideas on how to resolve or what it could be. It's a very annoying stutter. I am hoping I can resolve without an exchange again. Any help/comments would be appreciated.
Thanks.

I have the same problem,I own two HTC 7 PRO and one of them has the same problem - stutter when scrolling.
Either HR or Reflash do not help.

stuttering? how bad is it? and how are you scrolling?

i have an HTC HD7 and i do experience slight stutters when scrolling up and down the tiles(only noticed stutters when scrolling up and down the tiles). sometimes its scrolls smoothly and most of the time it stutters. i suspected as well that some apps make scrolling stutter yet im not that sure if there are apps that make scrolling a little laggy.
if compared with the page that shows all the apps, scrolling is much smoother than that of the start screen.
btw, i only have 24 tiles pinned on my start screen (just a run down of tiles. maybe somebody will be able to pinpoint which one is the culprit. i have settings, people, phone, messaging,xbox,zune,bible7, fs calculator, the weather channel, camera, me tile and 4 fave contacts tile, 2 email tiles, htc notes and notepad free, ie, marketplace, pictures and HTC hub)

Don't have any stutter and have pocket recorder installed. Never actually used the program though so just uninstalled as a precaution.
Sent from my Dell Streak 7 using XDA Premium App

My guess is that this is due to the use of SD memory rather than NAND. The more you write to the SD the more you will notice "lag" when the OS has to re-read certain information.
Of course, this does not explain why it still lag's after a hard-reset, so I could be all wrong. I haven't come across it on my Omnia7 though, but did notice it on an early HD7 (this was part of why it went back to the store).

it's pretty noticeable. in some areas, it almost skips.

moonshines said:
i have an HTC HD7 and i do experience slight stutters when scrolling up and down the tiles(only noticed stutters when scrolling up and down the tiles). sometimes its scrolls smoothly and most of the time it stutters. i suspected as well that some apps make scrolling stutter yet im not that sure if there are apps that make scrolling a little laggy.
if compared with the page that shows all the apps, scrolling is much smoother than that of the start screen.
btw, i only have 24 tiles pinned on my start screen (just a run down of tiles. maybe somebody will be able to pinpoint which one is the culprit. i have settings, people, phone, messaging,xbox,zune,bible7, fs calculator, the weather channel, camera, me tile and 4 fave contacts tile, 2 email tiles, htc notes and notepad free, ie, marketplace, pictures and HTC hub)
Click to expand...
Click to collapse
I dont have any of these programs installed. You may have to get it exchanged - that seems like the only fix.

emigrating said:
My guess is that this is due to the use of SD memory rather than NAND. The more you write to the SD the more you will notice "lag" when the OS has to re-read certain information.
Of course, this does not explain why it still lag's after a hard-reset, so I could be all wrong. I haven't come across it on my Omnia7 though, but did notice it on an early HD7 (this was part of why it went back to the store).
Click to expand...
Click to collapse
I thought this too, however, when I got the second phone, I had the following loaded with NO Lag:
Attentive Phone
Birdsong
Compass
Directv
Facebook
Favorites Hub
Flashlight
Flixster
Forward Contacts
Homes
HTC Youtube
Last FM
Light Sword
Netflix
Notesly free
Seymour
Shazam
Shop Savvy
Star Comm
TA Maps
Yelp
GAMES
Avatar Gadgets
Fruit Ninja
Parachute Panic
Revolution
Rise of Glory
Extras
Chicks n Vixens
Moonlander
Simon Says
Spybot
Unite
Max and the Magic
ilomilo
BUT as soon as I loaded POCKET RECORDER, it started the stutter. My guess is the Pocket Recorder writes the the SD card in such a way that it causes some read issues. So even after an uninstall, the problem is still there.

nrfitchett4 said:
Don't have any stutter and have pocket recorder installed. Never actually used the program though so just uninstalled as a precaution.
Sent from my Dell Streak 7 using XDA Premium App
Click to expand...
Click to collapse
Good plan. I would highly recommend not using that app! The stutter didn't happen until after I used the program once.

I have that problem on my HTC htd7. Makes sense if you have lotsof you sd card, but doesn't after a hard reset. I dunno do sd cards needs to be defrgmented? Could it be a hardware or software issue? Its starting to feel lke ms released wp7 way before it was ready.
Sent from my HD7 using XDA Windows Phone 7 App

Yes experienced it too. Stuttering is unbearable

nrfitchett4 said:
Don't have any stutter and have pocket recorder installed. Never actually used the program though so just uninstalled as a precaution.
Sent from my Dell Streak 7 using XDA Premium App
Click to expand...
Click to collapse
peacekeeper05 said:
Yes experienced it too. Stuttering is unbearable
Click to expand...
Click to collapse
Which phone do you have?

I have pocket recorder on my Omnia 7.
I'm pretty sure at some point in the past I have used the program.. I don't notice stuttering.
Any one else opened this program and not received lag / stuttering?

Let me address the stutter and NAND/SD Card issue.
The Lag in List Scrolling likely has absolutely nothing to do with the SD Card.
Lots of apps do not cache their data on the phone, so the issue is rarely from loading since the phone is downloading and loading that data into RAM, not to the storage. In some cases it may cache the data, but keep in mind that there are applications that actually store lots of data on the disk which do not lag when scrolling (horizontally or vertically). Stock apps do not display this, and most of them scroll (Calendar, for example, and I have a lot of stuff in mine) without any issues.
The issue I think is with the list control and how it functions.
Some people's phone may stutter, but the stuttering may be within their own personal "tolerance" limit so they don't think about it or notice. Some applications stutter a lot more than others, which leads me to believe it's a code issue.
NAND and SD Card are non-factor when an app downloads data from the internet to RAM and puts it in a list control to display on the screen. In many instances, the data those apps are loading into those lists aren't even touching the storage, nor is it even cached to storage.
Also, Windows Mobile Applications could be installed to SD Card, and even witih large lists most of those apps did not display this low level of performance... And that's running from a Class 2 SD Card on an HD2 (WM 6.5 Latest Stock ROM) with the entire application and all of its data cache installed to the SD Card.
If you can play Videos and Music off an SD Card, do you really think loading some data to display in a list control will make the phone lag? Really... Get serious about this, people...
The Storage Type is not the issue. The entire OS runs pretty good off of that SD card. There is something wrong with the list control, IMO... The Silverlight control, specifically (because I am starting to think Microsoft used more than enough Native Code in its stock applications).
A Web Browser with a large cache and caching almost every page you view scrolls flawlessly but a list in a twitter app that doesn't even cache data stutters? Seriously? It's the Storage Type's problem? Lol... No, it's not. And I've never seen any conclusive test to prove that (nor am I willing to perform my own, so take it with a grain of salt... it just makes absolutely no sense.. it's almost laughable...).
I've never experience any system-wide stuttering (I wonder if some of the SD cards are rubbish, in that case), but the list scrolling in WP7 is just unbearable. It causes ghosting and all kinds of effects on the screen that are neither bearable or ergonomic (leads to eye strain, headaches after prolonged use, etc. among other things).

I have to say I'm confused as to how an app could cause permanent problems to the phone. On a hard reset I think I am right in saying the internal storage will be completely wiped and re-written with the core OS data from the ROM?
And being ROM there is no way this can be affected without a flashing process... Unless you have some dodgy hardware/SD card and it is just a coincidence that this particular program was run when the problem appeared?

Related

[Q] Music player sound laggy (froyo 2.2)

Hello everybody, i'm experiencing laggy sound when i playback music, with the htc player on every roms htc 2.2 i tried.
For exemple, i'm listening music, and i browse gallery, sound begin laggy.
I dn't have the problem under eclair HTC.
Someone with the same Problem?
thanks
djboulette said:
Hello everybody, i'm experiencing laggy sound when i playback music, with the htc player on every roms htc 2.2 i tried.
For exemple, i'm listening music, and i browse gallery, sound begin laggy.
I dn't have the problem under eclair HTC.
Someone with the same Problem?
thanks
Click to expand...
Click to collapse
Hello djboulette, I had the same problem: dropouts when turning display off and randomly while playing music. Also the system hung from time to time. The only way to solve the problem is to do a factory reset. To do this go to Settings->SD & phone storage->Factory data reset. I recommend to backup your phone because this wipes your entire phone memory. The system software and the files on the SD won't be touched.
I hope I could help you.
thank you for your reply, but problem occure with fresh install too.
But it's weird that nobody with froyo sense experiment the same problem.
Also i have a friend with froyo sense rom and same laggy sound bugg...
I have a very similar problem with the HTC Player. Besides of that everything seems to work fine. I don't have any hangs etc. I think the dropouts are happening when the SD card is accessed.
I tried MixZing and have very similar results. Maybe the SD card is too slow, no idea?
Hello, i don't think is the sd card too slow, because with 2.1 eclair no problem at all.
I have a class 4 16go Lexar card
and my friend class 6 16gb transcend card
It seems to me that the memory management changed. I'm not sure if as much cache is available to the music player as it was on 2.1. If this is the case the storage has to deliver faster. It's a long shot but I can see the same problem with different players and different tunes that used to work fine.
Sent from my HTC Desire using XDA App
my htc music widget seems jumpy, when recving txts or using copoilot, when using coplilot espicially, the music seems to jump when i tap the screen
Hello, i found this thread http://forum.xda-developers.com/showthread.php?t=723073.
I think all is linked, maybe the sd card gestion has changed, and perfomance too.
As in the signature of my posts, I have the stock ROM on my unrooted Desire. However, after the OTA update it occured to me. The sound of the music player dropped frequently. After I hard-resetted my Desire, it was gone. I could browse through my galleries without a single drop of the sound.
The thing with the SD or generally the file system speed of my Desire was never a problem. It was fast all the time. Maybe it had something to do with my goldcard or it was a coincidence. I don't know.
Sadly problem still here after factory reset.
Nandroid is my friend, but thank for your help ^^
Hard-resetted, formatted my SD card.
Still choppy. This is really sad.
Flash is rubbish, russian froyo has some localisation problems (like when i want to type space, it types "!" instead, yeah, that bad), SD card copying is slow, and music is laggy. I wish i've stayed on eclair.
I have no problem with Music Player, yesterday i've listen more than one hour and a half of continuous music playback without any kind of problem with some tasks in the background (Last.fm, Seesmic, Facebook, weather widget etc).
pigbrother said:
I have no problem with Music Player, yesterday i've listen more than one hour and a half of continuous music playback without any kind of problem with some tasks in the background (Last.fm, Seesmic, Facebook, weather widget etc).
Click to expand...
Click to collapse
Did you tried to load gallery, or some apps that read to sd?
I tried so many ROMS (ap2sd+ or not), all with problem (Whatever the music player: spotify, 3, stock player, etc.)
Except with vanilla ROMS, music run smoothly.
I have a LEXAR 16gb micro SD, class 4, with ext3 partion.
I also had the problem on Froyo, and traced or back to a widget I was using. Pure calendar. Not saying the widget is faulty, but it seems that the widget and maybe other widgets that call on processor power regularly may affect the music player. Changing the settings on the widget sorted the problem. See if there is a process or widget that is polling regularly, and that may be your problem. To be honest, on a multitasking phone with a processor like ours, this shouldn't be an issue, but hey...I may be wrong. Not sure if it will help you guys, but hope it will.
Sent from my HTC Desire using XDA App
adjei7 said:
I also had the problem on Froyo, and traced or back to a widget I was using. Pure calendar. Not saying the widget is faulty, but it seems that the widget and maybe other widgets that call on processor power regularly may affect the music player. Changing the settings on the widget sorted the problem. See if there is a process or widget that is polling regularly, and that may be your problem. To be honest, on a multitasking phone with a processor like ours, this shouldn't be an issue, but hey...I may be wrong. Not sure if it will help you guys, but hope it will.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I tried different combination, even with no widget at all, and no running apps on backround, same problem.
I'd restore a old nandroid backup of my eclair stock rom, no problem a all, even with a tonne of widget and running apps.
HTC froyo for sure...
I'm getting the same problem only since the ota update. Listening to music as I'm writing this and its fine but as soon as I access photos the music becomes laggy. I have a 4gb class 6 sd card so can't be the speed of that. I'm using task manager and there is loads if free memory... strange.
Can I ask aswel, the people who are having this problem, have you tried recording in 720p. I tested his out earlier and it seemed to record fine but The playback is really poor. Very jerky and laggy.
What transfer speed are you getting from the class 6 card? Measured on the phone, not on a pc.
Sent from my HTC Desire using XDA App
Ok I have just tested my mem card. It states class 6 on the card although the app that I used says 4mbps write and 6mbps read. The app states that this its a class 4 card so can't see that being the problem.
Any ideas anyone
Sent from my HTC Desire using XDA App

[Q] Video glitch

Hopefully the powers that be don't do a DMCA takedown on my youtube video, but I've uploaded an example of a video playback glitch that regularly occurs on my device. Does anyone else see this on their Note 10.1 2014 edition? Very annoying... SM-P600, 32GB, USA version, MK1 firmware. Not rooted.
http://youtu.be/gU6x1CLGa8E
So far, I must be in the less than 1% that have experienced this problem...
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
You can be sure that when somebody else had such problems, you will already find it here in the forum. So, no, never have such an issue. Also not over the network.
And, as mad squabbles already wrote: For more we need much more information.
madsquabbles said:
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
Click to expand...
Click to collapse
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
This type of glitch occurs on any kind of move I play, including those I put on the device (mp4, etc). For the ones I have put on the device manually (not through Google Play or the Hub), I've tried the following players: Dice, MX, Archos, and the stock player.
In all other respects, the device works flawlessly: no lag to speak of (except for the occasional stutter on the notifications pull-down, which seems to be the norm). It doesn't crash randomly and battery life seems normal (no less than 7-10 hours of screen on time, ~4% drain overnight. The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
sperho said:
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
Click to expand...
Click to collapse
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Elim said:
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Click to expand...
Click to collapse
Yes, I have the issue immediately after a restart.
sperho said:
The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
Click to expand...
Click to collapse
I just removed MaaS360 and rebooted. The glitch remains...
Factory resetting now. Will report back when I get it back online. I'll test video before installing any third party apps...
And.....it's still glitching after a factory reset.
First thing I noticed was that this scene is similar to super Mario live action movie
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
Click to expand...
Click to collapse
Indeed. However, movies are playing from the internal memory without any other significant activity going on. (no D/Ls, etc. just normal device behavior that is native to the OS) going on in the background. I also have played video in airplane mode...
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time...
Click to expand...
Click to collapse
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Elim said:
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Click to expand...
Click to collapse
There is always *some* process running in the background... I have cleared all other applications while playing a movie, but really, should this be necessary? (Problem still remains) I've tried playing movies without any non-stock apps installed. Problem occurs. I've tried freezing as much bloatware as possible without rooting before installing third part apps. Problem occurs.
What I would like to explicitly know is this: has anyone rented a movie from Google Play, played at least 30 minutes straight while doing nothing but watching the movie, and saw any stuttering whatsoever during that 30 minutes. I can live with it if it is a suboptimal experience due to firmware (I'm on MK1, btw) if this is "normal" for this device. I could only hope that it would be fixed in a future firmware update if that was the case. However, I have a strong feeling that if I sent this in to Samsung, they'll fiddle with it for 10 minutes, see that it "seems" to be fine (except for this glitch, the device performs completely as-expected for an Android device), then it be returned to me with no action taken. I can live without this thing for a few weeks, but it will be extremely annoying if nothing is actually done about it. Given that this glitch is not reproducible on command, I fear it will be an ongoing thorn in my proverbial behind. Unfortunately, my return window has expired or else it would go back in an instant.
Used Kies to download and reinstall the MK1 firmware in case one of the OTA updates were corrupted. No joy. Still stutters. Samsung Live Chat help of no use. I expect a call or email from them telling me to send it in in the next 3-5 business days unless someone else states that they have the same tablet and sees this problem too, possibly confirming that it is a firmware/device combination issue.
Mmm this is weird, I have no problem with video playback (any supported format by this device)
I have no MK1 but MJ2 and maybe media scanner is working hard in background
Are you using external SD card and / or have many pictures?
sperho said:
And.....it's still glitching after a factory reset.
Click to expand...
Click to collapse
Try MX player if you just want to play it somehow
Sent from my GT-I9082
as far as i can remember with pc's.... if video card gets warm or hot, the screen starts to show glitches...
asifcheer said:
Try MX player if you just want to play it somehow
Sent from my GT-I9082
Click to expand...
Click to collapse
MX player shows glitches as well on movies that it can actually play. i.e., MX player doesn't play nicely with rented (digitally rights managed) movies from Google, which is the primary problem. Perhaps Android tablet users just don't rent movies all that much?
media scanner is working hard in background
Are you using external SD card and / or have many pictures?
Click to expand...
Click to collapse
Media scanner isn't working hard in the background as far as I can tell. No to the two questions.

[Q] New Lag Problem

I've been using my Note for a long time without any of the issues I have read about. Until now. This past week there were several updates to applications, including one that allows apps to send things to OneNote, which I had been waiting on for a while.
Then I was using Mazec3 inside NoteAnytime and while I was writing, things just froze up momentarily and my handwriting was all screwed up. I suspected the app, so I switched back to the Samsung pen input, but I had the same issue.
A device reset seemed to fix it mostly, but I have noticed that while playing CandyCrush, I get a momentary freeze.
The original hesitation seemed to be when the device was converting the handwriting to text (or to suggested words) and adding the CandyCrush issue in seems to suggest a bogged down processor.
Has anyone else had this issue and/or know how to fix it?
Thanks,
PNCguy
Mine is doing the same thing. My google keyboard keeps crashing. I uninstalled it and it's been performing a lot better.
Same here. Especially noticeable during video playback. I watch videos all the time on my note and this just started the other day. Thought it had something to do with my SD card, so I put the file on internal memory. Same issues, any ideas?

laggyness with certain apps

I've had the zenwatch for almost 2 weeks and i will be keeping it. That being said here is a heads up, i found that using the app facer to make watch faces and using wear mini launcher together causes a good bit of lag when performing any action on the watch. to remedy this issue i downlaoded watch maker and low behold the lag went away. so if anyone is haven a lag issue check into what apps you are use to make your watch faces and also what launcher u have choosen. hope you guys find this helpfull .
So, did you uninstall wear mini launcher ?
tonyguy2000 said:
So, did you uninstall wear mini launcher ?
Click to expand...
Click to collapse
no i switched to watch maker it works better with min launcher
I've actually had this happen a number of times and I'm not sure why. It doesn't seem to have a consistent cause. Usually it'll be when I install a new app or something, but it's happened other times as well, but it doesn't happen consistently with one app or another. For me, the lag shows up as the screen basically being frozen without being able to control anything. Eventually, it will unfreeze and I'll usually see the mini-launcher screen, but even a restart with the back button won't solve the freeze.
For me, it was worse when I had Mini Launcher installed, but it still happens occasionally without it. I no longer have either Facer or Watchmaker installed, either. I'm using the Weather Watch Face, though. I wonder if it has something to do with watch faces in general?
When I was using Mini Launcher, apps would almost never launch the first time I tapped on them. It would go back to the watch face and freeze for a few seconds, and force me to go back to Mini Launch and tap again. Without Mini Launcher, this still happens occasionally from the built-in Start... item, but much less frequently.
I have all 3 installed and it doesn't seem to lag too bad. I guess I don't interact with it the same as I would with a phone so it doesn't bother me at all. Whenever I get a card it interacts with it seamlessly, that's about as much as I need it to do
xmeatizmurderx said:
I have all 3 installed and it doesn't seem to lag too bad. I guess I don't interact with it the same as I would with a phone so it doesn't bother me at all. Whenever I get a card it interacts with it seamlessly, that's about as much as I need it to do
Click to expand...
Click to collapse
Interacting with cards hasn't been a problem for me, either, it's launching an app that's not already running that seems to be the issue. Sometimes (or almost every time for me with Mini Launcher), the new app doesn't come to the foreground, and the watch appears to hang for several seconds. It then has to be launched a second time to become visible.
I've definitely seen it lag like that. Hopefully it's just a software issue with android wear being so new and updates will help fix that. It's got plenty of processor and ram torrun the tiny apps no problem
I noticed a considerable amount of lag while using mini launcher. To the point that I didn't even want to show off the watch to other people because it made it seem terrible. Major difference since uninstalling, lag free now. I also use Watch Maker and a few Play Store watchfaces with no lag issues.
Wish we could move the start menu to the first selection on the tap screen instead of the last, then I really wouldn't care about a separate launcher.
1+ for deleting mini launcher. I like the app but its so dam laggy. As far as Watch Maker app works at times for me so I deleted that as well. I was using Facer until I ran into Intellicom which seems to be very easy to use and no change in my battery life.
I think this is more of a symptom of using a single core A7 processor. I imagine all of the governors and IO schedules are set up for battery life so that probably doesn't help either. It might just be coincidence that you are running something while a background task is also running.

Question Google photos bug?

Hi all,
Got my Pixel 6 Pro and while battery life has been rubbish but is now settling, I have a weird bug with Google Photos.
I can't access the "memories" properly as every time I click on one I just get a black screen. If I leave the screen on, after about 2 minutes it will show up but God knows what is happening in-between.
I have also noticed that some photos all taken on the same day show up as multiple days on photos. It's fine if I look in a browser Weird as hell. I've tried to Clear cache, uninstalled, reinstalled, cleared data.
Is anyone else having similar issues? There's a Google questions thread with the same issue and it's not been solved yet. Any ideas?
I seem to have the same problem. My device runs noticeable warm. Google photos lags crazy and the media storage app (you have to show system apps) seems to use 20GB storage. Something is wrong. Were you able to fix this?
I ended up speaking to Google over chat and they sent me a new device but it's got the same issue. Accessing memories still gives me a black screen.
Maybe this is some weird Google Photos caching thing. I'm gonna see if it settles after a few days
I haven't had these problems (yet) and I've been using Google Photos a ton since I got the phone last Wednesday. Apps up to date? On the .036 OTA?
Yeah apps are all up to date and rocking the 0.36. Weird.
@kiz84 could you check what your "media storage" app shows as user data? mine shows 20.78GB that's insane.
Where is the media storage app?
settings -> apps -> all apps -> three dots and "show system" then search for "Media Storage"
my memories works fine
device doesnt run warm on google photos
but my user data for media storage is 28.10gb
thats about 10gb of video and 17gb of photos. A quick check shows the video size to be about right. im not going to count up the images sizes
Thanks! It's 18.55 GB!
Just connected my phone to my PC and yes I do have over 20gb of media on the device !
I think the media size is ok because I have a lot of WhatsApp stuff in there too. Memories sometimes appear and sometimes are just blank. If I click on them, they just appear black. Weird. Must be a bug surely.
@wilbur-force in case you're still having this black screen issue with memories, it seems to have solved itself. I didn't do anything tbh but now they are working fine
Sorry, wrong person I meant @Air ! Please see above

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