Hi, I am just wondering why I can't install USB drivers for my phone. I have tried everything that I could find but I still can't make my PC "see" my phone. I tried HTC Sync and that didn't work either.
Does anybody know why this is happening? Is there some driver issue that I am not aware of? Thanks in advance.
What does your PC say when you plug the phone in via USB?
What does your phone do when you plug it in? (You should see options like in the pic below.)
If you have Windows 7, after plugging in your phone - try Windows Update.
If the phone does nothing when you plug it in - have your tried another USB socket?
You could try installing android-sdk_r10-windows.zip
There is a USB package that comes with it which might help but it probably won't. (You shouldn't need any other part or package that comes with it though.)
Edit: Does your PC see other USB devices?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
What does your PC say when you plug the phone in via USB? It always attempts to install the USB drivers but it always fail to find one.
What does your phone do when you plug it in? (You should see options like in the pic below.)Yes it does show those options and I always choose "disk drive"
If you have Windows 7, after plugging in your phone - try Windows Update.Already did. Nothing comes up.
If the phone does nothing when you plug it in - have your tried another USB socket? Yes I have, it always try to do the same thing. I remove the USB Drivers from Device Managers but I always end up with the same failed process.
You could try installing android-sdk_r10-windows.zip I already have but nothing happens.
Edit: Does your PC see other USB devices? Yes it does. All my devices are using USB connectors (keyboard, mouse, usb hub, etc.)
I am not considering my phone as a faulty one as I tried to connect it to my Mac and it functions as a disk drive although it disconnects itself on the first minute of it being connected, must be because of some app or something, then functions normally. I hope I can fix this soon because I need to root.
reyaga7 said:
What does your PC say when you plug the phone in via USB? It always attempts to install the USB drivers but it always fail to find one.
What does your phone do when you plug it in? (You should see options like in the pic below.)Yes it does show those options and I always choose "disk drive"
If you have Windows 7, after plugging in your phone - try Windows Update.Already did. Nothing comes up.
If the phone does nothing when you plug it in - have your tried another USB socket? Yes I have, it always try to do the same thing. I remove the USB Drivers from Device Managers but I always end up with the same failed process.
You could try installing android-sdk_r10-windows.zip I already have but nothing happens.
Edit: Does your PC see other USB devices? Yes it does. All my devices are using USB connectors (keyboard, mouse, usb hub, etc.)
I am not considering my phone as a faulty one as I tried to connect it to my Mac and it functions as a disk drive although it disconnects itself on the first minute of it being connected, must be because of some app or something, then functions normally. I hope I can fix this soon because I need to root.
Click to expand...
Click to collapse
Did you solve this problem? I have the same one.
A bad USB connection can cause these problems, use USB one if on a laptop or one in the back of a desktop model.
Sent from my Inspire 4G using xda premium
Try to use the other USB cable or origin USB cable.
Try one more thing. Change a new SD card
Is it second hand phone ? If yes, no comment and too many possibility.
USB Drivers
reyaga7 said:
Hi, I am just wondering why I can't install USB drivers for my phone. I have tried everything that I could find but I still can't make my PC "see" my phone. I tried HTC Sync and that didn't work either.
Does anybody know why this is happening? Is there some driver issue that I am not aware of? Thanks in advance.
Click to expand...
Click to collapse
Hi, I too am having this problem, just got a DHD but when plugged into pc charges but no promt for anything else like all other htc devices. Tried different htc sync suite versions and singular drivers, changed sd cards and cables but still nothing. Any ideas welcome.
Thanks
It depend of the ROM you have (the picture is for a sense rom).
On some you can choose an action to be always performed, so it never prompt.
Go in your settings.
And... clean the phone usb connector. Pockets are sometime dusty
Blow in the connector and try again. Easiest problems are sometime the ones we forget.
which rom do u use?
If you're running Windows 7 64bit, try deleting all driver files via Device Manager, then booting into Windows with the "Disable driver digital signature enforcement" option, then plug in your phone and try to install drivers.
Sorry for slow response.
Im running stock everything to my knowledge, and on xp, tried cleaning usb port, still nothing. Haven't tried different comp, will now...
Edit, tried Vista, nothing. Dunno what to do next.
Sent from my Desire HD using xda premium
Even in charging mode your phone should be detected. Most likely your cable is only for charging or it is damaged. Could also be your phone's micro usb port is damaged. If you are getting nothing on 2 computers it has to be one or the other.
What mode do you have your phone in when you try to connect? In Disk Drive mode your sd card should be detected as a removeable hard drive. And the drivers for this are included in all windows OS. No need to install any drivers for this mode.
Also many have issues with HTC Sync. Try installing MyPhoneExplorer. You can get it from The Market. And it will give you a link in the more information part to install the needed desktop software for your computer. Works well and has many features.
Related
Yesterday I plugged my phone with usb to the pc but it didn't recognize it, When I tried with another cable , One of the devices you connected was not recognized" this message popped, the phone was recognized day before yesterday and before that but suddenly it's unrecognized by the system. How do I fix this? I tried plugging my phone to my friend's pc but still it gives the same error,
Jexbox said:
Yesterday I plugged my phone with usb to the pc but it didn't recognize it, When I tried with another cable , One of the devices you connected was not recognized" this message popped, the phone was recognized day before yesterday and before that but suddenly it's unrecognized by the system. How do I fix this? I tried plugging my phone to my friend's pc but still it gives the same error,
Click to expand...
Click to collapse
Do you have HTC sync installed? Or have you ever had the right drivers installed on this PC? If so you can try go into device manager on windows, select the malfunction device and manually change its driver to the HTC drivers and see if that works
Sent from my HTC Desire S using Tapatalk
heavy_metal_man said:
Do you have HTC sync installed? Or have you ever had the right drivers installed on this PC? If so you can try go into device manager on windows, select the malfunction device and manually change its driver to the HTC drivers and see if that works
Sent from my HTC Desire S using Tapatalk
Click to expand...
Click to collapse
Yea It used to detect my phone earlier but suddenly it has stopped, with the stock usb cable nothing gets detected, and when I try with others it pops the message that it is unrecognized.
Jexbox said:
Yea It used to detect my phone earlier but suddenly it has stopped, with the stock usb cable nothing gets detected, and when I try with others it pops the message that it is unrecognized.
Click to expand...
Click to collapse
Have you tried
Code:
adb devices
?
What does it say?
mcgi5sr2 said:
Have you tried
Code:
adb devices
?
What does it say?
Click to expand...
Click to collapse
It returns nothing
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
even tried to run fastboot in bootloader, It doesn't detect the phone which it used to detect previously, the phone is still in warranty but I can't give it because I can't even restore my stock backup as I won't be able to flash the stock kernel again is there any other way to return to stock?
Jexbox said:
It returns nothing
even tried to run fastboot in bootloader, It doesn't detect the phone which it used to detect previously, the phone is still in warranty but I can't give it because I can't even restore my stock backup as I won't be able to flash the stock kernel again is there any other way to return to stock?
Click to expand...
Click to collapse
OK panic not.
First see if you can test it on another computer. The HOV doesn't agree with USB3.0 so if you have any usb ports that aren't that, then try it there. Is the phone S-OFF? If so you could try and flash by putting the rom.zips on your sd-card then rebooting into recovery.
Also can you check adb with the other cables as well?
mcgi5sr2 said:
OK panic not.
First see if you can test it on another computer. The HOV doesn't agree with USB3.0 so if you have any usb ports that aren't that, then try it there. Is the phone S-OFF? If so you could try and flash by putting the rom.zips on your sd-card then rebooting into recovery.
Also can you check adb with the other cables as well?
Click to expand...
Click to collapse
I tested it on other 2 computers with 3 different cables, Adb doesn't detect my phone, The phone is S-ON, I tested it on all ports still no recognition, The phone charges through the USB but it is not recognized, I also looked at the HTC Dumlock method as I have TWRP installed, should I try that ?
Jexbox said:
I tested it on other 2 computers with 3 different cables, Adb doesn't detect my phone, The phone is S-ON, I tested it on all ports still no recognition, The phone charges through the USB but it is not recognized, I also looked at the HTC Dumlock method as I have TWRP installed, should I try that ?
Click to expand...
Click to collapse
That is very strange indeed, if it charges then it should be recognised by ADB. Are you sure your running adb from a folder it works from, are the drivers installed on the computers you tested it on?
I don't know anything about the Dumlock method so really can't advise
mcgi5sr2 said:
That is very strange indeed, if it charges then it should be recognised by ADB. Are you sure your running adb from a folder it works from, are the drivers installed on the computers you tested it on?
I don't know anything about the Dumlock method so really can't advise
Click to expand...
Click to collapse
Yea, it is strange, I was running adb for a long time on my pc and it was working and this thing has just started recently, I've read many similar posts with this strange problem but none of them give an solution to it.
Jexbox said:
Yea, it is strange, I was running adb for a long time on my pc and it was working and this thing has just started recently, I've read many similar posts with this strange problem but none of them give an solution to it.
Click to expand...
Click to collapse
Could you try it without your SD card in?
mcgi5sr2 said:
Could you try it without your SD card in?
Click to expand...
Click to collapse
Tried. still not working
Jexbox said:
Tried. still not working
Click to expand...
Click to collapse
It might be worth trying with different usb cables. If this wont help the hOV micro usb socket could be physically broken. :\
kvestas said:
It might be worth trying with different usb cables. If this wont help the hOV micro usb socket could be physically broken. :\
Click to expand...
Click to collapse
Can't tell cause the phone gets charged but it's not detected, tried at least 5-6 wires on different computers still the same
Ok another idea you could try is flashing a different rom. I am plucking at straws here though, as all our 4.2.2 roms are currently based on 1ceb0xs one anyway. Have you tried re-installing the rom from recovery?
mcgi5sr2 said:
Ok another idea you could try is flashing a different rom. I am plucking at straws here though, as all our 4.2.2 roms are currently based on 1ceb0xs one anyway. Have you tried re-installing the rom from recovery?
Click to expand...
Click to collapse
Will give it a try and report back.
Accidental full wipe of my Nexus 7 has left me with a no OS paper weight.
Fastboot indicates it's locked but I can boot into TWRP, but can't get it to be recognized by any PC and it won't recognize my OTG-USB (which has been recognized by others).
Any ideas as to how to get her up and running would be greatly appreciated.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Did you mount the OTG usb in TWRP or just looked for it to auto detect?
Btw, this belongs in the Q & A section, so ask a mod to move it
I am unable to select/check mount the OTG while in TWRP. The OTG is formatted correctly as the OTG is readable on other devices, but it seems like it just isn't being found by the N7. I'm baffled.
Check this thread: http://forum.xda-developers.com/showthread.php?t=3064562
Tried it on a full battery, still no luck.
tried to get it to work, any suggestions fellow XDAers? I'm in a real jam here
Check this thread: http://forum.xda-developers.com/show....php?t=3064562
Click to expand...
Click to collapse
Thanks, but I can't get the tablet to be recognized. I've tried it in multiple windows computers with both USB 2 and 3.
Have you tried adb/fastboot?
Have you tried adb/fastboot?
Click to expand...
Click to collapse
I am able to fastboot, but still can't get the pc to recognize that it's connected. The tablet takes a charge, but the pc never acknowledges that a device is connected, device manager never indicates a device is connected.
-If you don't have any Roms on internal storage, that's no good since you have TWRP.
-Try A different USB cable.
-Definitly make sure you have installed Google USB drivers.
-Have you tried ADB Sideload in twrp? Maybe TWRPs' adb will work better.
It looks like you need to update your bootloader as well, go with the latest factory images.
If you need to know where to find the above things I can point you to them. You must eventually get the PC to recognise it in fastboot though.
CrazyJ36 said:
-If you don't have any Roms on internal storage, that's no good since you have TWRP.
-Try A different USB cable.
-Definitly make sure you have installed Google USB drivers.
-Have you tried ADB Sideload in twrp? Maybe TWRPs' adb will work better.
It looks like you need to update your bootloader as well, go with the latest factory images.
If you need to know where to find the above things I can point you to them. You must eventually get the PC to recognise it in fastboot though.
Click to expand...
Click to collapse
Thanks. Everything hinges on the PC being able to recognize that I'm attempting to connect the tablet (or for the tablet to recognize that I've attached the OTG).
I have tried multiple USB cables and ensured that the drivers are installed on the multiple PCs I've attached to.
I have tried to ADB sideload in TWRP, but since none of the PCs recognize that the tablet is connected to the PC, ADB won't work.
Again, it's not that the drivers are not installed, but rather the PC not recognizing that I have attached a device through the USB (no sound, no pop-up, nothing in the device manager). It is extremely frustrating, especially since the device charges via the USB from the PC.
DorianX said:
Check this thread: http://forum.xda-developers.com/showthread.php?t=3064562
Click to expand...
Click to collapse
CrazyJ36 said:
Have you tried adb/fastboot?
Click to expand...
Click to collapse
Still no luck, any other recommendations?
Device Manager doesn't even show something like "qualcomm_qloader"? That's seems worse than any other hard brick I've seen.
-OTG should be FAT32 formated (probably is).
-We're you using Lollipop with that 4.02 bootloader? I believe that was A prerequisite for installing Lollipop which may have cause the tablet to not show on the PC.
- Nexus Root Toolkit has different methods for installing drivers http://www.wugfresh.com/faqs/
-Found this thread http://forum.xda-developers.com/showthread.php?t=2404297&page=1
Shows holding power for A minute got theres' to start doing stuff. It' A different recovery issue though.
Hate to be A downer, I hard bricked A galaxy s4 I had for only 5 days last month. That never turned on again. It's not fun.
I had the same issue. The only way I could fix was a full adb restore. I tried several other ways and none worked.
sent from my Hyperdrive powered G Note 10.1
CrazyJ36 said:
Device Manager doesn't even show something like "qualcomm_qloader"? That's seems worse than any other hard brick I've seen.
-OTG should be FAT32 formated (probably is).
-We're you using Lollipop with that 4.02 bootloader? I believe that was A prerequisite for installing Lollipop which may have cause the tablet to not show on the PC.
- Nexus Root Toolkit has different methods for installing drivers http://www.wugfresh.com/faqs/
-Found this thread http://forum.xda-developers.com/showthread.php?t=2404297&page=1
Shows holding power for A minute got theres' to start doing stuff. It' A different recovery issue though.
Hate to be A downer, I hard bricked A galaxy s4 I had for only 5 days last month. That never turned on again. It's not fun.
Click to expand...
Click to collapse
Nothing shows in the device manager. I was using KitKat on the tablet.
Turns on without an issue, opens TWRP with no issue.
when connected to the PC nothing occurs, not when it's on the Google screen, not when it's in TWRP, not in Fastboot, not when it's restarting. Nothing.
if it was the driver being missing, I'd at least see the device attached, just not communicating properly
sorry to hear about your GS4
The Apostle said:
I had the same issue. The only way I could fix was a full adb restore. I tried several other ways and none worked.
sent from my Hyperdrive powered G Note 10.1
Click to expand...
Click to collapse
if you truly had the same exact problem, how were you able to use ADB if your device wasn't recognized on a PC or OTG?
Welp, that would be my fault for not completely reading. My apologies.
sent from my Hyperdrive powered G Note 10.1
The Apostle said:
Welp, that would be my fault for not completely reading. My apologies.
sent from my Hyperdrive powered G Note 10.1
Click to expand...
Click to collapse
it's alright, thanks for the thought.
I'm just hoping since I can get into TWRP someone has an idea of how I can get it to recognize the OTG or the PC to see it and I can get into ADB.
Corrupted usb port on the tablet? Maybe broken pin. Try to examine it. It can happen that it is being charged but not identified by the pc because of a faulty port. Try live install of ubuntu to chech if it sees the device.
zandgreen said:
Corrupted usb port on the tablet? Maybe broken pin. Try to examine it. It can happen that it is being charged but not identified by the pc because of a faulty port. Try live install of ubuntu to chech if it sees the device.
Click to expand...
Click to collapse
the port looks perfectly fine, I was thinking the same thing, but there doesn't seem to be any damage. I almost wish it was damaged so I could at least assume that's the problem and just trash the thing.
Anyone else have to jump through some kind of hoops to connect to PC? I can't get my PC to see the Mix 2 at all, for file transfer or anything.
Did you install the drivers? I remember doing that when I first connected.
Also,when connecting your Mix 2 to your PC via USB Cable,check the notification/pull-down bar & look for the USB menu ,select Transfer Files or Transfer Photos (PTP).
It may take a few tries when 1st using the Mix 2 (or any new phone) but,afterwards,your PC should have no problem "seeing" your phone.
Good suggestions, I had checked already. Thing is, the PC doesn't see it at all so no way to assign a driver. In other words, there is no device in device manager without a driver. As for the USB options, tried bouncing that around and no change for any of the options with and without USB debug enabled.
My S8+ is seen fine, but it is like the Mix 2 isn't even plugged in from the PC side. I even reinstalled Android Studio a d tried all again to no avail.
Only thing I can think of is to try to USB cable that it came with but that is at home and I am at the office. Damn I hate when phones don't have SD slot, grrr.
SWBgHz said:
Good suggestions, I had checked already. Thing is, the PC doesn't see it at all so no way to assign a driver. In other words, there is no device in device manager without a driver. As for the USB options, tried bouncing that around and no change for any of the options with and without USB debug enabled.
My S8+ is seen fine, but it is like the Mix 2 isn't even plugged in from the PC side. I even reinstalled Android Studio a d tried all again to no avail.
Only thing I can think of is to try to USB cable that it came with but that is at home and I am at the office. Damn I hate when phones don't have SD slot, grrr.
Click to expand...
Click to collapse
Try installing Mi PC Suite,see if that helps:
http://pcsuite.mi.com/
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Thanks, may try that though from what I am seeing it won't work as Windows can't see the phone even as unrecognized hardware so no application would be able to either. Will try factory cable first, I think.
Sure enough, works with different cable.
SWBgHz said:
Sure enough, works with different cable.
Click to expand...
Click to collapse
Great,keep us posted w/your results. :good:
Hello, anyone. I have the same issue... different cables tested and drivers installed. I only see : "mi mix 2" on the PC but I cannot access storage and it is not recognized by Mi Suite ....
Sorry to say, i have same problem, it is not driver issue, it is just the phone with usb cannot be recognized as a plugged in devices, but i can see charging....
sorry to come with old posts, but this really sucks, maybe the chipset in the mix 2 or mix 2(s) is malfunction.
i got a related problem. i cannot "see" my phone in the windows explorer. but i installed drivers and can eject my Mi Mix 2s. but in the xiami suite it states: no device connected
AudioJunk said:
i got a related problem. i cannot "see" my phone in the windows explorer. but i installed drivers and can eject my Mi Mix 2s. but in the xiami suite it states: no device connected
Click to expand...
Click to collapse
What about connecting it to another pc?
Search for tools to get rid of old drivers on PC's.
wim69 said:
What about connecting it to another pc?
Search for tools to get rid of old drivers on PC's.
Click to expand...
Click to collapse
i got it figured out... was weird since Windows recognized the model and everyhing
AudioJunk said:
i got it figured out... was weird since Windows recognized the model and everyhing
Click to expand...
Click to collapse
how did you figure it out. I am facing same problem as well. It does charge the phone but cant find in explorer
I'm actually having the same problem here, any solutions yet?
Hi. I have the same problem Please share if you found how to fix it.
I have Mi mix 2. after copy of large iso file, can't transfer files -- It gets stuck in the start of the copy and after I get error that device has disconnected.
Hello everyone,
Since few days, I have a really enoying issue with my Pixel 2 XL.
Android Auto is not working anymore.
after differents diagnostic test, USB data is not working at all. I tried different USB cable, different Android Auto car and different Computer. I have only USB charge.. not data. Even if I enable USB debbug or if I try in safe mode
Does anyone have the same issue ?
What can I do ?
thank you for your help !
PS: https://productforums.google.com/forum/#!topic/nexus/PP_MDA4y0kU;context-place=forum/Nexus this issue looks like the same as me. but even if I enable or disable usb debbug. it doesn't work. and I am with 8.1 Oreo
MrMoi said:
Hello everyone, Since few days, I have a really enoying issue with my Pixel 2 XL. Android Auto is not working anymore. after differents diagnostic test, USB data is not working at all. I tried different USB cable, different Android Auto car and different Computer. I have only USB charge.. not data. Even if I enable USB debbug or if I try in safe mode Does anyone have the same issue ? What can I do ? thank you for your help ! PS: https://productforums.google.com/forum/#!topic/nexus/PP_MDA4y0kU;context-place=forum/Nexus this issue looks like the same as me. but even if I enable or disable usb debbug. it doesn't work. and I am with 8.1 Oreo
Click to expand...
Click to collapse
Have you tried revoking USB debugging authorizations and then re-enabling? It is the option just below the USB debugging toggle. Taking AA completely out of the equation, if after you have tried more than one USB-A to USB-C cables on more than one PC and cannot get MTP working you probably need to do a factory data reset. This will confirm whether you have a hardware issue or not. It is also the first step Google will require you to do prior to allowing an RMA.
Edit: You can also test if fastboot is working in bootloader mode, and if adb is working in recovery mode.
thank you for your help..
I've tried adb, fastboot and factory reset...:crying:
MrMoi said:
thank you for your help.. I've tried adb, fastboot and factory reset...:crying:
Click to expand...
Click to collapse
I'm not sure you understood... my suggestion was to test the phone in bootloader mode and send fastboot commands to it from your PC (eg. fastboot devices) -and- while in recovery mode (eg. adb devices). This is of course with adb debugging enabled. You also didn't answer my question about revoking adb in Developer Settings and then re-authorizing it? I still suspect you have a cable/pc driver issue.
Oups sorry my answer is not really clear.
Yes I revoke all ADB computer in developer setting . I try to boot in fastboot mode and recovery mode but ADB devices and fastboot device command doesn't work.
I can't see the device in my w10 computer in device manager
MrMoi said:
Oups sorry my answer is not really clear. Yes I revoke all ADB computer in developer setting . I try to boot in fastboot mode and recovery mode but ADB devices and fastboot device command doesn't work.I can't see the device in my w10 computer in device manager
Click to expand...
Click to collapse
Use THIS tool to view and remove any Google related USB drivers and try again. Don't worry about removing any drivers, they will re-install. Make sure you get them all out, REBOOT the PC and then plug your device back in. Are there any conflicts in your Device Manager in the USB section?
v12xke said:
Use THIS tool to view and remove any Google related USB drivers and try again. Don't worry about removing any drivers, they will re-install. Make sure you get them all out, REBOOT the PC and then plug your device back in. Are there any conflicts in your Device Manager in the USB section?
Click to expand...
Click to collapse
no conflicts in my device manager, nothing change after removing all my drivers
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
MrMoi said:
no conflicts in my device manager, nothing change after removing all my drivers
Click to expand...
Click to collapse
I had the same problem with my Nexus 5x (now dead) and recently pixel 2xl where there is no charging options or USB debugging mode in all different modes(recovery, fast boot) like yours.
What I did before it was installing Andromeda. Not sure if your case was the same.
Anyway, I fixed mine by going to safe mode. Plugging usbA to C, and connecting to mac. Tried changing usbc between the orientation while trying "adb devices" in the terminal on mac. After a while plugging in in each orientation. It came back to work. Not sure why..
Try it on your windows machine if it worked
wkJason said:
I had the same problem with my Nexus 5x (now dead) and recently pixel 2xl where there is no charging options or USB debugging mode in all different modes(recovery, fast boot) like yours.
What I did before it was installing Andromeda. Not sure if your case was the same.
Anyway, I fixed mine by going to safe mode. Plugging usbA to C, and connecting to mac. Tried changing usbc between the orientation while trying "adb devices" in the terminal on mac. After a while plugging in in each orientation. It came back to work. Not sure why..
Try it on your windows machine if it worked
Click to expand...
Click to collapse
thank you, but still not working
Did you ever get this problem resolved? I am having the same issue on my XL 2
I experience this problm as well but I just try different USB ports then it magically works. Quite annoying.
Boiler_81 said:
Did you ever get this problem resolved? I am having the same issue on my XL 2
Click to expand...
Click to collapse
Hello,
I had to send it back to the Google store. I never knew what the problem was.
Thank You
MrMoi said:
Hello,
I had to send it back to the Google store. I never knew what the problem was.
Click to expand...
Click to collapse
Hi all,
I have a Oneplus 3 with the last update (OxygenOS 5.0.4) and I can't access to my files with an USB cable.
I try on 3 computers with differents cables, and the OTG parameter on ON but nothing works.
Drivers are normally ok.
Do you have a solution?
Best regards,
Jckbrtn
jckbrtn said:
Do you have a solution?
Click to expand...
Click to collapse
Try to turn on usb debugging in developer options
mar.ur said:
Try to turn on usb debugging in developer options
Click to expand...
Click to collapse
Hi,
Thanks but it doesn't work and I never need to do that before.
I don't understand why it doesn't work anymore.
I hadn't try nothing new on my phone.
I think I will try to reset it...
Best regards,
Jckbrtn
@jckbrtn is there connecting with pc in recovery mode ? I mean adb commands
mar.ur said:
@jckbrtn is there connecting with pc in recovery mode ? I mean adb commands
Click to expand...
Click to collapse
I just try to connect my Oneplus with USB cable like I always use to do.
ADB drivers are installed on my PC and I only have the original recovery.
I never try to root this smartphone.
With a OneplusX on LineageOS, no problem. See screenshot:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Looking at your photo, have your tried to tap the second option...?
150208 said:
Looking at your photo, have your tried to tap the second option...?
Click to expand...
Click to collapse
Picture is for my OneplusX. It works for the OneplusX on the same computer but not for the Oneplus 3.
I don't have this menu in notification.
jckbrtn said:
Picture is for my OneplusX. It works for the OneplusX on the same computer but not for the Oneplus 3.
I don't have this menu in notification.
Click to expand...
Click to collapse
Oh i see
Try developer options, if i remember it right, i believe there is a setting about USB access in OOS.
Other than that i don't know except factory reset, re-install the PC, or bad usb port (in either of phone/pc).
I have this issue once, but it because my bad usb port on my PC motherboard.
jckbrtn said:
Picture is for my OneplusX. It works for the OneplusX on the same computer but not for the Oneplus 3.
I don't have this menu in notification.
Click to expand...
Click to collapse
Go through and remove the drivers for all the one plus device then connect the 3. The drivers for the two are corrupting each other. It is a known issue with the drivers for this device. I have to reinstall the drivers on every connect and disconnect from USB.
zelendel said:
Go through and remove the drivers for all the one plus device then connect the 3. The drivers for the two are corrupting each other. It is a known issue with the drivers for this device. I have to reinstall the drivers on every connect and disconnect from USB.
Click to expand...
Click to collapse
I only have drivers for the 3. For th OneplusX with the usb, no problem.
Drivers removed but it doesn't works. I think I'll try a reset of my device in a few days to see...
I try on 3 windows computers with differents cables (also the Oneplus one), drivers, no drivers... don't know....
jckbrtn said:
I only have drivers for the 3. For th OneplusX with the usb, no problem.
Drivers removed but it doesn't works. I think I'll try a reset of my device in a few days to see...
I try on 3 windows computers with differents cables (also the Oneplus one), drivers, no drivers... don't know....
Click to expand...
Click to collapse
With the one plus devices you can never tell. It could be anything from software to hardware. Next time you connect pull a log cat this might help.
So I try a factory reset: don't work
I downgrade to oxygen 5.0.3 and 5.0.1: don't work
I try on an other laptop where I never plug my oneplus or install drivers/adb: don't work
I also try with different cables (original from oneplus include): don' work
With otg option on, usb debugging on, ... or without, don't work!
And best is I can't install LineageOS as I have no access on my PC
zelendel said:
With the one plus devices you can never tell. It could be anything from software to hardware. Next time you connect pull a log cat this might help.
Click to expand...
Click to collapse
Yes, I think it's hardware. USB-C don't work with OTG adapter (USB-C to USB and USB key).
Log cat? How to?
I just bought an used 3T and have the same problem. I have tried every possible software solution I guess I have to try to replace USB port but if it doesn't help I don't know what I'll do...
I had the same issue but a fix I found to work was when my Oneplus 3 was plugged into my computer, the dropdown notification that says "Android System" - USB charging this device can be changed to transfer files and after that option is picked, my phone is detected by my computer. Maybe this will help some of you
stingerbs said:
I had the same issue but a fix I found to work was when my Oneplus 3 was plugged into my computer, the dropdown notification that says "Android System" - USB charging this device can be changed to transfer files and after that option is picked, my phone is detected by my computer. Maybe this will help some of you
Click to expand...
Click to collapse
Problem is I don't have this menu anymore since my usbc port is not working
stingerbs said:
I had the same issue but a fix I found to work was when my Oneplus 3 was plugged into my computer, the dropdown notification that says "Android System" - USB charging this device can be changed to transfer files and after that option is picked, my phone is detected by my computer. Maybe this will help some of you
Click to expand...
Click to collapse
I'm waiting for a response of the oneplus support. My smartphone is still under warranty so I asked for a RMA.
I had to make a video of me connecting the phone to my computer to show the issue.
I also made a video with an other usbc smartphone to show that all is working.
jckbrtn said:
I'm waiting for a response of the oneplus support. My smartphone is still under warranty so I asked for a RMA.
I had to make a video of me connecting the phone to my computer to show the issue.
I also made a video with an other usbc smartphone to show that all is working.
Click to expand...
Click to collapse
So after 2 weeks of mail contact, my smartphone was sent from Belgium to Poland monday.
I received my repaired smartphone on wednesday.
Technical support very good! Mail support very complicated...