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hello. i have bought a desire few days ago. yesterday i notice a problem. i have search the internet but havent find anything similar.
when i press the power button to turn of the screen after i press it again to turn on my screen sometimes the screen turns green and i cant do anything.
this thing doesnt happens all the time. but is preaty annoying and i have to remove the battery.
does anybody have an idea what is the problem
I think it's a hardware failure. Best way is to contact HTC Support.
i am not sure if ita hardware problem. because i notice that moso of the time that this happens is when i lock my screen when an application is open.
nearxos said:
i am not sure if ita hardware problem. because i notice that moso of the time that this happens is when i lock my screen when an application is open.
Click to expand...
Click to collapse
I don't think you'll find that's an unusual thing to do! I do it all the time, and have never experienced the problem.
As has already been mentioned, chances are it is a problem with you particular device - especially since you haven't had it for long. However, it could be an app causing the problem, so I'd suggest a factory reset in the first place and see how it performs in a more "vanilla" state.
If it behaves itself, start adding your apps back in again, and hopefully you'll find one causing the problem.
Regards,
Dave
i have already did a factory reset a nothing change. i thing the problem is with the lock screen after i press the power button.. i install no lock now on my phone that disable the lock screen and seems to work ok now.
one thing i forgot to mention is that the problem apear after i did a factory reset.
if this was a hardware problem shouldn't be happening all the time?
i just send an email to htc and inform them with my problem.
nearxos said:
if this was a hardware problem shouldn't be happening all the time?
Click to expand...
Click to collapse
Turn it round the other way - if it was a software problem, it would be happening to everyone using the same ROM as you.
Regards,
Dave
yes i know that. but since i disable the lock screen. the problem dissapear.
Today I took my phone to the shop I bought it and after half an hour of trying to show to the guy there what's was the problem. He gave me a replacement.
-------------------------------------
Sent via the XDA Tapatalk App
I have the same problem
nearxos said:
yes i know that. but since i disable the lock screen. the problem dissapear.
Click to expand...
Click to collapse
Hello everybody, i'm fresh new.
Also on my htc desire I have this problem, if you are able to use the device, without see the screen content, you can also shut down the phone. I say shut down because the problem disappear if you stop the phone (or leave the battery) for some minute. it's like all the meroy needs to be lost.
I had this problems some months ago, I unistalled one-by-one the apps, and it worked, now I have installed (during the last 5 months) other apps, and from 3days ago it restarted with this problem.
Dextyle said:
Hello everybody, i'm fresh new.
Also on my htc desire I have this problem, if you are able to use the device, without see the screen content, you can also shut down the phone. I say shut down because the problem disappear if you stop the phone (or leave the battery) for some minute. it's like all the meroy needs to be lost.
I had this problems some months ago, I unistalled one-by-one the apps, and it worked, now I have installed (during the last 5 months) other apps, and from 3days ago it restarted with this problem.
Click to expand...
Click to collapse
Do the same procedure like before: uninstall apps until problem disappears.
MatDrOiD said:
Do the same procedure like before: uninstall apps until problem disappears.
Click to expand...
Click to collapse
I am doing but I'm not sure it's the best solution.
I think it is related to some apps, some software problem, but I removed almost all my apps.
I noticed also that if I press the lock/unlock button for some secs, the problem there isn't. But it happen again (most of the time) when I put the device on charge, without turn it off, then when it finished it's a little bit hot and the display doesn't work.
I think it's a problem of the lock button, not software.
what is the name of this app?
nearxos said:
i install no lock now on my phone that disable the lock screen and seems to work ok now.
Click to expand...
Click to collapse
what is the name of this app?
thanks
MatDrOiD said:
Do the same procedure like before: uninstall apps until problem disappears.
Click to expand...
Click to collapse
I think is a problem related to the memory of the phone. Because I don't have new apps on my Desire.
If I move all my apps on the SD Card, it never (almost) happen...but if some Widget, on the phone, starts in background..
when I push the bottom at the top...the display doesn't switch on.
nearxos said:
hello. i have bought a desire few days ago. yesterday i notice a problem. i have search the internet but havent find anything similar.
when i press the power button to turn of the screen after i press it again to turn on my screen sometimes the screen turns green and i cant do anything.
this thing doesnt happens all the time. but is preaty annoying and i have to remove the battery.
does anybody have an idea what is the problem
Click to expand...
Click to collapse
What version of android are you using? I personnaly only had that issue in htcs version of 2.1, and it only happened once in 2.2
I'm desperate
psycho693 said:
What version of android are you using? I personnaly only had that issue in htcs version of 2.1, and it only happened once in 2.2
Click to expand...
Click to collapse
I think I have the 2.2 and it happens always.
I try to delete most of apps tht I have, and it work for a while but after some hours..the display doesn't switch on.
I'va also delete files from the SD (I had only 400MB free).
I don't know How to fix it.
HELP ME PLEASE
If you are still under warranty, call htc.
screen problem
Hi just wondered if anyone else has had this problem bought a desire a few days ago seemed to work fine but it has begun to act a little strange from time to time. from time to time the touch screen will not work just locks up, also the screen goes crazy flipping from one screen to the next, came with android 2.2 but upgraded it to android 2.3 from the HTC official site using HTC sync thought this may stop it, it does not happen as often now but still does it have to turn the phone off then back on again for it to work, anyone got any ideas on this and how I may cure it Thanks for your time.
Nick
Hello all,
I'm pretty new to doing things to phones you're not supposed to. I've played around with cars and computers quite a bit, but no phones... My only real skill is that I can read manuals. ;-)
The problem is that the phone won't switch on properly.
It shows "Touch Pro2" in the beginning and the red lines with the version information but it won't leave that screen anymore. I tried a soft reset and a hard reset... and of course taking out the battery.
What I did was following the tutorial for flashing roms and flash it to mighty mike's MightyROM_RhodiumW_4.01.605.15_062010
as a lot of people wrote that they like mighty mike's the best.
What do I do now? Any suggestions would be appreciated.
Thanks,
Andi
can you enter bootloader?
Try entering the bootloader so you can flash over USB again.
Instructions: Hold the Volume down key and the power key.
You can see how in THIS MOVIE
Then flash a stock rom!
Hope this helps!
Schwibsi said:
Hello all,
I'm pretty new to doing things to phones you're not supposed to. I've played around with cars and computers quite a bit, but no phones... My only real skill is that I can read manuals. ;-)
The problem is that the phone won't switch on properly.
It shows "Touch Pro2" in the beginning and the red lines with the version information but it won't leave that screen anymore. I tried a soft reset and a hard reset... and of course taking out the battery.
What I did was following the tutorial for flashing roms and flash it to mighty mike's MightyROM_RhodiumW_4.01.605.15_062010
as a lot of people wrote that they like mighty mike's the best.
What do I do now? Any suggestions would be appreciated.
Thanks,
Andi
Click to expand...
Click to collapse
MightyROMs i think are cooked for CMDA based phones. The forum is for GSM phones. What phone to you have? You may have bricked your phone
If you have than you may receive some help on the CMDA forum.
Thanks guys.
I tried flashing 4 different ROMs and finally one worked !!!!!!!!!!!!!!!
)))))))))))))))))))))))))))))))))
Can you maybe recommend a ROM to flash my German O2 GSM TP2 with?
Schwibsi said:
.....
The problem is that the phone won't switch on properly.
It shows "Touch Pro2" in the beginning and the red lines with the version information but it won't leave that screen anymore. I tried a soft reset and a hard reset... and of course taking out the battery.
.....
Thanks,
Andi
Click to expand...
Click to collapse
bigchrizzieboy said:
Try entering the bootloader so you can flash over USB again.
Instructions: Hold the Volume down key and the power key.
You can see how in THIS MOVIE
Then flash a stock rom!
Hope this helps!
Click to expand...
Click to collapse
It sounds like thats all he was getting into was the bootloader. I know I used to have issues of resetting my phone in my carholder which sometimes presses the vol buttons which would automatically throw it into the bootloader. The first few times it did it It scared the crap out of me. I slowly realized it was the position in the holder that was causing it.
Andi... check out Energy's roms.. I think they are the most popular for our phones.
Hi all, the very best noob is posting here
I was enjoying the last AuraxTSense rom (AuraxTSense_8.3_Official_OTA_2.2_FRF91_A2SD +...) installed on 29/01. The display is SLCD. The mobile is branded, so I created-and-used a gold card. Everything was perfect until this morning when I noticed that the display was black and there was no way to come up with an image, or text ... (it's almost black, actually I can see that lights just barely).
Since the installation of the rom was successful, I do not think that the phone is bricked, but It's a supposition. Or not?
As described on forums, I've installed the rom RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed to try to recover the mobile: I can hear the sound, the cell vibrates, ... but no more as in the beginning.
Any ideas?
Thank you!
would you mind giving some additional info like does the LED turn on, if plugged in to a charger? Does it turn on, if plugged into a computer?
Can you boot into fastboot(vol down + power)?
Did you do anything special before this happened?
How did you flash the ruu(from zip file or via computer)? Did any errors occour?
Also why would you try to flash a ruu, when you had no idea what was wrong or what you were doing? You might just have ruined it more. There is no way to know, but as it was able to run the ruu, apparently nothing was wrong.
Thank you for the reply.
would you mind giving some additional info
Click to expand...
Click to collapse
The mobile charges with charger, and USB cable attached on the PC: while charging, the LED is orange.
When off, I can power it up using the power button: the mobile vibrates and after ~25 seconds I can hear the start sound. After ~10 seconds the home+menu+back+src button lights go on for some seconds.
The display, since the start-up vibration, becames barely lighted. While the mobile is powered on, if not used, after some time the display becomes dark and I can resume its lighting pressing the power button.
While the mobile is on, if I plug the USB cable in the PC a new drive appears; it's an empty (0 bytes size) drive - I have no SD in.
Can you boot into fastboot(vol down + power)?
Click to expand...
Click to collapse
I cannot say this because I cannot see anything, but when I boot with (vol down + power) the mobile does not vibrate.
BTW I can boot with (power+back), as I have used the RUU executable to flash and it worked.
Did you do anything special before this happened?
Click to expand...
Click to collapse
nothing special, nothing more than checking the email.
How did you flash the ruu(from zip file or via computer)? Did any errors occour?
Click to expand...
Click to collapse
I flashed using the RUU, with no errors.
Also why would you try to flash a ruu, when you had no idea what was wrong or what you were doing?
Click to expand...
Click to collapse
Just followed the instructions seen on another blog/forum.
I can say that the behaviour of the mobile after the RUU update is the same of before.
Thank you.
to me that sounds like a hardware (backlight) fault...
But how could you flash the wwe-Ruu? Your handset was branded, wasnt it? Did you use the goldcard to flash the ruu? Remember to flash the original (=branded) ruu before you send it in for repair (if you do so)
RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed
hmm isnt that for amoled phones.
try http://forum.xda-developers.com/showthread.php?t=869048
and if that isnt working flash rom that came with it and send it to repair.
Yes, I flashed using the goldcard; it was working very well!
The last app I installed was juice defender, the full version, updated two days ago from the market.
I'm trying with the link proposed by madman_cro, it's now in download.
Thank you.
2 things... would it not have been better to post in the AuraxTsense page lol? I've used 8.3 since release and its near perfect, sounds like a hardware error.... screen maybe gone? There was a spate of HTC screen problems
Sent from my HTC Desire using XDA App
I have had this happen twice on Auraxtsense. Both times removing the battery for 30 secs and then replacing and rebooting solved the issue. It eventually came back to life.
In your case it could be a hardware failure ......
Im trying to flash the rom proposed by madman_cro, but today is a bad day: update fails with ERROR 170
Yes AuraxTsense is a great rom, with no doubt! I'm not considering the rom as the origin of the problem, but it would be nice to discover what's wrong in my mobile
In the case it's an hardware problem, I've asked HTC for assitance...
(PS: I have had no way to post in the AuraxTsense page as this is my first post)
oh one more thing(nearly forgoten) try to read this tread and see if it helps
http://forum.xda-developers.com/showthread.php?t=748498
maybe not the same but simptoms are simmilar
ali_smooth said:
2 things... would it not have been better to post in the AuraxTsense page lol? I've used 8.3 since release and its near perfect, sounds like a hardware error.... screen maybe gone? There was a spate of HTC screen problems
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
As you say yourself this sounds like a hw error, and such it has nothing to do with auraxtsense, so why the hell should he post it in there.
But it does indeed sound like a hw error. So you will probably have to ask htc, if the prober ruu doesn't solve it. Also slcd brick only happens after flashing a wrong rom/bootloader, so it should not possibly appear out of nowhere.
madman_cro said:
RUU_Bravo_Froyo_HTC_WWE_2.09.405.8_Radio_32.43.00.32U_5.09.00.20_release_140022_signed
hmm isnt that for amoled phones.
try http://forum.xda-developers.com/showthread.php?t=869048
and if that isnt working flash rom that came with it and send it to repair.
Click to expand...
Click to collapse
Flashed! but with no result, same as before...
I want to restore the mobile with the original Orange FR firmware: is there the possibility to do it having the fr OTA_Bravrange_CH-FR_2.22.71.2-1.19.72.3_P_release8xcr7nx2a68060l7.zip file - but w/o the display? (I haven't found the RUU executable)
Thank you all.
mortenmhp said:
As you say yourself this sounds like a hw error, and such it has nothing to do with auraxtsense, so why the hell should he post it in there.
Click to expand...
Click to collapse
Why the hell would he do that? Because at that stage a hardware fault was suggested but not confirmed ... so why the hell not?
If it was a problem with the rom like he thought it could be, that would of been a good starting point!
I had the same thing happen with a Blackstone (Touch HD)
Don't know if this is any help, but I had exactly the same thing happen with my old Touch HD. There was a util I found that allowed me to view the phone screen and drive it via my pc through the USB port. This helped in making sure that the only issue was a lack of display, and flashing and returning to stock before sending off for repair. Not too sure if there's something similar for the Desire.
The problem was initially diagnosed as a loose connection within the phone, and the repair center fixed it and sent it back to me. A couple of weeks later exactly the same thing happened. After replacing the mainboard on the second repair visit it was all fixed and worked well (until I fed it too much voltage from a charger, but that's another story). I'd suggest that claiming this experience as your own and requesting a mainboard replacement up front may be the best way to avoid too many service visits.
You'll know that they have replaced the mainboard as they'll issue you with a new IMEI.
selling it on ebay
Thank you all! My experience with support services in Italy and the fact that the phone has been rooted/flashed, have persuaded me to put it on ebay, as is. I still haven't found the solution, so I don't know if it's an hardware problem or something else. In the doubt, I'm selling it as not working.
Hope I will come back with a new desire...
Thanks to all the forum for contents and kindness
galgoog said:
Thank you all! My experience with support services in Italy and the fact that the phone has been rooted/flashed, have persuaded me to put it on ebay, as is. I still haven't found the solution, so I don't know if it's an hardware problem or something else. In the doubt, I'm selling it as not working.
Hope I will come back with a new desire...
Thanks to all the forum for contents and kindness
Click to expand...
Click to collapse
Is it not under warranty??? Its still covered if the changes you made didn't cause the issue ( I think lol)
Sent from my HTC Desire using XDA App
Although most people have said this is a hardware error (I'm inclined to think the same) have you actually tried to hard reset the phone just incase a setting is messed up somewhere and is actually displaying at 0% backlight. Very likely it won't work but is at least worth a shot before you get rid of it on Ebay
trying again
Hi warlordxxx, having the possibility to use another phone (do you remember the 7650? ) I removed the desire from ebay and I'm now trying to best discover what's happened, as I think it's not an hardward problem too.
I'm following the directions posted on the androidiani.it forum: maybe my problem it's just a video driver problem. I will let you know the result of the operations.
Have a nice week.
Basically my HTC Desire HD about 6 months old now has had pretty much nothing go wrong.
But today after using my phone all day it has decided to give up! I have called my phone and it rings and lights up but I still cant slide down the screen to pick up the phone.
The top button works to light up the screen but when I try to slide down the lock screen the phone does not respond.
The phone hasn't frozen because the top button works, I think it is a problem with the screen.
Firstly I would know if anyone understands what I am saying and if anyone else has experienced this problem.
Finally is there any solution to this problem?
Have you tried to force shutdown and restart the phone? Or the lockscreen is not responsive at all in the restart attempt?
8penned from my blazing fast DHD
When you say forced shut down you mean taking the battery out right? Because I've done that soo many times and the result is no different!
Surly it can not only be my phone to have this problem!
I had this issue before, the screen was totally unresponsive. Wiping and flashing rom didn't do the job, even nandriod backup didn't do the job. The solution was to install an ruu.
Sent from my Desire HD using XDA App
Cheers for all the help but I've fixed it now, I left it on charge all night hoping it would spring into life but no this didnt work!
Then I took the sim card out and switched the phone on and the screen became responsive. At the same time I did this I also pushed hard on the back of the screen.
So I dont know whether the force fixed it or taking the sim out did. Personally I think it was removing the sim but I have no idea why that helped.
AndriodLover said:
I had this issue before, the screen was totally unresponsive. Wiping and flashing rom didn't do the job, even nandriod backup didn't do the job. The solution was to install an ruu.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I have the same issue,after flashing Runny v1.3,my touch screen became totally unresponsive,I can not even unlock or answer a call...
How can I flash a RUU Rom ? Is there any tutorial,where can I find a RUU Rom ?
Thanks to everyone who can help !!!!!!!!!
Just seen this, I have same problem as well after 6 months, phone not rooted. SIM removal makes no difference for me i posted my thread here
http://forum.xda-developers.com/showthread.php?p=17763210#post17763210
did u try push on the back of the case u mean?
trying to find a way to back up present image to access contacts as it wont talk to PC (phone is NOT rooted)
kiario said:
I have the same issue,after flashing Runny v1.3,my touch screen became totally unresponsive,I can not even unlock or answer a call...
How can I flash a RUU Rom ? Is there any tutorial,where can I find a RUU Rom ?
Thanks to everyone who can help !!!!!!!!!
Click to expand...
Click to collapse
I flashed 2 RUU Roms,but nothing happens...I think I tried everything...
It seems that my digitizer screen is dead...
---------- Post added at 12:45 PM ---------- Previous post was at 12:43 PM ----------
lucids said:
Just seen this, I have same problem as well after 6 months, phone not rooted. SIM removal makes no difference for me i posted my thread here
http://forum.xda-developers.com/showthread.php?p=17763210#post17763210
did u try push on the back of the case u mean?
trying to find a way to back up present image to access contacts as it wont talk to PC (phone is NOT rooted)
Click to expand...
Click to collapse
do you mean phone contacts ?
you can find all these contacts in your Gmail account.
kiario said:
do you mean phone contacts ?
you can find all these contacts in your Gmail account.
Click to expand...
Click to collapse
For some reason the contacts did not sync to gmail, no idea where it was set as such on the phone.grrrr.
I have some instructions to try install an apk remotely then try use myphone explorer, thats my last option and then all i can hope is htc service centre dont reset the phone.
sigh adb didn't work
I am using My Touch slide for almost past 6 months. Yesterday I was clicking some pics and it suddenly started acting weird and after some time the screen stopped reacting . Now the screen s not reacting at all. I tried to reset. Didn't work. I tied to update the software , but since than the MOBILE is not reading he SD card. Neither I am able to SYNC the phone. Please Please Please tell me what should I do .????? It's almost dead and I am not able to use it . I cant afford a new one right now so, please help .....
medonly1 said:
I am using My Touch slide for almost past 6 months. Yesterday I was clicking some pics and it suddenly started acting weird and after some time the screen stopped reacting . Now the screen s not reacting at all. I tried to reset. Didn't work. I tied to update the software , but since than the MOBILE is not reading he SD card. Neither I am able to SYNC the phone. Please Please Please tell me what should I do .????? It's almost dead and I am not able to use it . I cant afford a new one right now so, please help .....
Click to expand...
Click to collapse
Wrong forum buddy, try the mytouch slide forum, not the sensation forum.
Sent from my Sensation
MusicMan374 said:
Wrong forum buddy, try the mytouch slide forum, not the sensation forum.
Sent from my Sensation
Click to expand...
Click to collapse
Unless a mod moved his thread, he's already in the slide forum, not sensation.