[Q] HTC Desire Z constantly restarts - G2 and Desire Z Q&A, Help & Troubleshooting

Hi, i have a problem with my phone i could not find any solution online.
Two days ago the phone was in my pocket in sleep mode. I took it out and it was closed, no button was responding, i took the battery out, put it back again and started it. It asked for the pin code, i entered then it said "unlocking sim card" then the phone restarted.
From that moment it constantly restarts, regardless of me entering pin code or not, it restarts. I use stock firmware and i didn't do any overclocking or any modifications to the phone.
I tried the boot screen (the one which is entered by pushing yolume down+power button) I did factory reset from that screen, it didn't help. I put the phone in recovery mode and a screen appears and nothing happens, i think it is like a dfu mode in iphone, i don't know how to use it. In the boot screen a green text screen appears for a second says "PC101img.zip is missing" or something like that.
Do i have to load the rom again to this phone? If so how can i do that?
Any help will be appreciated.

Hey,
i've never heard of this issue on any phone.
So you coulds just try to do a few things.
First you could try to flash a new radio ROM.
just see the android developement section and the radio thread.
the radio doesnt change the actual rom on your device so yiou wouldnt loos your data.
it might help it might not, as we dont know what the reason for the issue ist.
when does it reboot? when you enter the sim code?
try a different sim card, just to see if it still happens and/or try to remove the sim passcode.
this might help and might help to see where the issue is...
nick

Thanks for the answer. I didn't try different sim card but i tried to start the phone without the sim card and the sd card. It didn't change anything, it still restarts after few seconds.

the-nj said:
Hey,
i've never heard of this issue on any phone.
So you coulds just try to do a few things.
First you could try to flash a new radio ROM.
just see the android developement section and the radio thread.
the radio doesnt change the actual rom on your device so yiou wouldnt loos your data.
it might help it might not, as we dont know what the reason for the issue ist.
when does it reboot? when you enter the sim code?
try a different sim card, just to see if it still happens and/or try to remove the sim passcode.
this might help and might help to see where the issue is...
nick
Click to expand...
Click to collapse
I don't see how a new radio would affect the phones sim card...
Sent from my T-Mobile G2 using XDA Premium App

The problem seems to be with the sim card. I changed the sim card of the phone and it didn't restart from that moment. I used vodafone sim card with the phone for a week and after a week sim card started restarting the phone.
Is there a known cause of vodafone sim cards doing this?

Re: Constantly reboot...
the same issue does happen on mine! Stock firmware, never rooted, however, I've tried using different SIM cards and removed SD card, the same situation still exists. Reboot and reboot... please help!

Spastic909 said:
I don't see how a new radio would affect the phones sim card...
Click to expand...
Click to collapse
Yeah, and randomly suggesting to flash new radios for a problem this person never heard of before is not great advice. Bricking the phone is possible when radio flashing, and should be approached with caution, and only done when there is a radio-specific issue.

Related

[Q] My Desire Z wont turn on with the sim in? HELP

My htc doesnt turn on with the sim in
it turns on without the sim in but doesnt get past the htc screen not even a message saying "no sim inserted"
i am currently running strawmetal miui rom v1.9
please help!!!!!!!
sounds like a hardware fault, have you tried wiping and/or install a different rom?
demkantor said:
sounds like a hardware fault, have you tried wiping and/or install a different rom?
Click to expand...
Click to collapse
i cant even get the phone lead to work to install a new rom, recovery also dont work, i cant even get it to boot into the htc screen with the sim in but without i can get it to show the white htc screen but nothing else and when i try to boot into recover without the sim in it just turns its self off... taking the phone to the vodafone store today though so hopefully they can fix it...
thanks anyways

Non stop reboot

Hi. I have a problem with non stop reboot. The phone reboot until it show my lock screen then suddenly reboot to htc white screen and continue the same pattern. Its not bootloop as factory reset won't work. I try wipe cache also didn't work. Flashing another ROM didn't work. I change battery didn't work. I take out sd card didnt work. The only thing that can boot without problem is when I take out sim card. But I cannot connect to mobile network if I insert simcard after booting. I've try flash the radio back won't work. I hope any kind man will help me .right I'm using wifi to post this problem. Thank you
Sent from my Desire HD
sebarau_noob said:
Hi. I have a problem with non stop reboot. The phone reboot until it show my lock screen then suddenly reboot to htc white screen and continue the same pattern. Its not bootloop as factory reset won't work. I try wipe cache also didn't work. Flashing another ROM didn't work. I change battery didn't work. I take out sd card didnt work. The only thing that can boot without problem is when I take out sim card. But I cannot connect to mobile network if I insert simcard after booting. I've try flash the radio back won't work. I hope any kind man will help me .right I'm using wifi to post this problem. Thank you
Sent from my Desire HD
Click to expand...
Click to collapse
Have you tried with a different sim card? maybe yours got damaged or your sim card slot got messed. Try using a different one and then try cleaning with a bit of alcohol the slot and see what happens.
Yes . Another sim card work fine. Put back original sim card now can boot properly. Will try cleaning the slot after this. Just dont want to power off the phone at the moment. Thank you Mr glevitan, will hit thank button when on browser.
Sent from my Desire HD
sebarau_noob said:
Yes . Another sim card work fine. Put back original sim card now can boot properly. Will try cleaning the slot after this. Just dont want to power off the phone at the moment. Thank you Mr glevitan, will hit thank button when on browser.
Sent from my Desire HD
Click to expand...
Click to collapse
Yeah, then or it is the sim card or the slot might be dirty. With that, you can narrow down the possibilites. At least is not a hardware issue that is the worse scenario. Thanks :good:

Branded HTC Desire (No Simcard after flash RUU)

Hey everybody,
It looks like I'm in serious trouble.
I tried updating/unbranding (and root after) an HTC Desire that looks it was branded to T-Mobile Germany.
Made a goldcard for it, put the CID in, made the goldcard.img, formatted the SD card and it returned a success message.
Well, eventualy it was anything else than success.
I tried to flash RUU_Bravo_HTC_WWE_1.15.405.4_Radio_32.30.00.28U_4.05.00.11_release_122704 and it came back with a Error 110.
I bet it run into a RADIO_v2 FAIL-PU while flashing (tried with manual IMG files on FASTBOOT to update the firmware and everything else would be a success except that).
I even tried flashing different radios, I didn't try all of them but a couple haven't worked.
But then, intrestingly, I flashed into RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed and it didn't come up with any error.
Then the phone opened up, everything worked except it would say "No SIM card is inserted".
I literaly did everything, and the results would vary from a phone bricked to a phone that works perfectly (WIFI, Bluetooth, camera, facebook, anything you can imagine works) except it won't recognize the SIM card.
I can also confirm that the SIM card is working (tried on a different phone, and I tried cleaning the SIM socket if there is something obstructing it.
I'm sure I'm doing something wrong here but I can't find what it is!
I'd be pleased if somebody could help me with the issue, I'm into some real panic since I really think I tried everything. I can provide any info that may be important to the solution so please ask me what's needed.
Phone is S-OFF into some weird number of HBOOT, it doesn't start with 0.XX like all the phones I saw on the net, it was something like 5. something (can check later if it's that important)
Also it came with a "Revolutionary" purple text up left on HBOOT screen, possibly somebody tried to root or S-OFF it (obviously S-OFF worked but not root, it seemed like it was incorectly rooted prior to me touching it)
Thanx in advance!
Try flashing the 2.3 RUU PB99IMG.zip.
Download it, and put it on the root of your sd card. Then turn the phone off, and go into bootloader mode by holding volume down and power. From there it will search for the file and ask if you want to flash. Press volume up to confirm then reboot.
Turns out it's a hardware failure, the sd stopped to work too and I found out that the connections under the board are inevitably getting worn out by time (design fail) to a point that it's unusable. Thanx everybody for the help.
no sim
Chromium_ said:
Try flashing the 2.3 RUU PB99IMG.zip.
Download it, and put it on the root of your sd card. Then turn the phone off, and go into bootloader mode by holding volume down and power. From there it will search for the file and ask if you want to flash. Press volume up to confirm then reboot.
Click to expand...
Click to collapse
i have a htc desire hd with no sim inserted. is this the right radio for me to install on mine to see if that works.
thanks in advance.
@tbish
Definitely no, this is an RUU (not radio) for an HTC Desire (Bravo)
You have a different device, search in correct section

help me plz

My problem: The phone without a SIM card works. The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts flashed many roms tried another sim cards but the problem persists
hajiaru said:
My problem: The phone without a SIM card works. The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts flashed many roms tried another sim cards but the problem persists
Click to expand...
Click to collapse
With a title like this no-one will respond to your question!
Hi, have you tried with another battery? That seems battery problem, if you have two years or more it, change it, luck.
hajiaru said:
My problem: The phone without a SIM card works. The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts flashed many roms tried another sim cards but the problem persists
Click to expand...
Click to collapse

[Q] airplane modus problems

Hello,
I have a HTC ONE X HTC_E11
Bootloader 1.72.0000
baseband 5.1204.167.31
version main:4.18.401.2
PJ4610000
It's rooted and I have Viper ROM installed.
Everything worked fine for a long time until yesterday my phone turned off.
When I put it back on, it didn't ask my sim PIN code and I have no network connection.
When I go to settings I see that the airplane modus is shutting down but it keeps doing that.
When I check the info of my network provider and Imei etc it shows : unknown...
My sim works perfect in my girlfriends phone
I already did a factory reset I did my nandroid backup but still the same.
I also flashed some other roms like AR and Skydragon.
What else can I do? Pls can someone help me out here?
Thanks alot!
Grtz
Yanni80 said:
Hello,
I have a HTC ONE X HTC_E11
Bootloader 1.72.0000
baseband 5.1204.167.31
version main:4.18.401.2
PJ4610000
It's rooted and I have Viper ROM installed.
Everything worked fine for a long time until yesterday my phone turned off.
When I put it back on, it didn't ask my sim PIN code and I have no network connection.
When I go to settings I see that the airplane modus is shutting down but it keeps doing that.
When I check the info of my network provider and Imei etc it shows : unknown...
My sim works perfect in my girlfriends phone
I already did a factory reset I did my nandroid backup but still the same.
I also flashed some other roms like AR and Skydragon.
What else can I do? Pls can someone help me out here?
Thanks alot!
Grtz
Click to expand...
Click to collapse
well, if you didn't drop the phone, maybe there is some dust on the sim contacts... shut it down, pull the sim out and clean with some compressed air both the slot and the sim; plug the sim again and boot the phone... if it doesn't work, maybe it's a failure of phone/sim (discover it by trying the sim into another phone or ask for a sim change) if still doesn't work maybe the phone broke down...
lukes91 said:
well, if you didn't drop the phone, maybe there is some dust on the sim contacts... shut it down, pull the sim out and clean with some compressed air both the slot and the sim; plug the sim again and boot the phone... if it doesn't work, maybe it's a failure of phone/sim (discover it by trying the sim into another phone or ask for a sim change) if still doesn't work maybe the phone broke down...
Click to expand...
Click to collapse
I already mentioned in my post that I've tried to put the sim in my girlfriends phone and it works just fine.
Didn't drop the phone either...
It has to do something with the radio I guess.
It keeps displaying that it is shutting down the airplane mode.
And in the setting, every option that has something to do with my telephone network is grey, I can't select any of the options
Did you reflash the boot.img a couple of times ? If all roms fail and you don't get an imei to show anywhere it's off to a shop/HTC
Mr Hofs said:
Did you reflash the boot.img a couple of times ? If all roms fail and you don't get an imei to show anywhere it's off to a shop/HTC
Click to expand...
Click to collapse
Yes, I flashed several boot.img
I tried Android Revolution and skydragon with flashing the boot.img via fastboot.
Yanni80 said:
Yes, I flashed several boot.img
I tried Android Revolution and skydragon with flashing the boot.img via fastboot.
Click to expand...
Click to collapse
Maybe my phone is broken? I have flashed other roms, kernels,radio's...
I restored several backups, even from a year ago...
Should I look for a new phone? ?
Yanni80 said:
Maybe my phone is broken? I have flashed other roms, kernels,radio's...
I restored several backups, even from a year ago...
Should I look for a new phone? ?
Click to expand...
Click to collapse
so i think it's broken... anyway i hope i'm wrong and someone can help you more than me
As i said.....you need HTC or a repair shop unfortunately. You need to flash parts of the phone that we can't reach, certainly not without s-off and even then writing an imei is still illegal.

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