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First of all let me point at that I am currently still a OG EVO user. This will probably be my next phone on DEC. 1 once I am due for a upgrade with Sprint. I really love the design and specs for this phone but I have been turned off by all the LOS talk.
If a phone can't maintain a working signal it isn't much good no matter how nice the screen or specs are.
After doing some research on what I hope will be my next phone, I've come to the conclusion that this is a hardware problem. From what I can gather these phones have some kind of defect with the internal antenna which is causing this problem.
This probably isn't news to anyone on these forums but I just wanted to get some confirmation on this. I'm hoping that if this is in fact that problem the next batch of these phones released around the holiday season will have this problem fixed.
Assuming this hardware problem is not fixed; is there any rom/kernel combination that is known to be most effective in terms of this LOS issue?
Na don't think it's a hardware issue, if so I believe it wouldn't be so random. With the LOStKernel I haven't had any more issues but others have. That being said, if it were a hardware issue i would've had los as well already.
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I agree If this is Hardware issues that say the Antenna get low signal and then won't pick it back up. Then That Pickup is what needs to be fixed (and that is software). We've all had low signal or switched to Roaming. This is where the issue is, at least to me. The Low Signal strength maybe a 2nd issue but that may need a Power adjustment.
I also agree with the LOSKernel. I was averaging 1-2 a day and haven't had one in 3 days (I installed 3 days ago).
acrown said:
Na don't think it's a hardware issue, if so I believe it wouldn't be so random. With the LOStKernel I haven't had any more issues but others have. That being said, if it were a hardware issue i would've had los as well already.
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Interesting. I was assuming that this was a hardware issue but you guys seem to think otherwise. I could care less as long as there a way to get the damn phone to work. I really want this phone!!!
ditto on the LOStKernal.
i used to have LOS daily about 8 times. now i havent had it in a week and i flashed it in a week.
=D
SantinoInc said:
Interesting. I was assuming that this was a hardware issue but you guys seem to think otherwise. I could care less as long as there a way to get the damn phone to work. I really want this phone!!!
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Yeah, it's not hardware. The way the bug pops up is extremely circumstantial...so much so that we still don't know the parameters of the circumstance that triggers the bug. Having a low signal seems to have something to do with it but it has also occurred with full signal...but software changes seem to have a gigantic impact on it. I haven't seen one in weeks. I dunno....
I wouldn't be too concerned. I have the phone and I'm not.
...and it is a pretty bad-ass phone. If you are already a Sprint subscriber you'll love it, especially coming from the Evo4G.
I have never had LOS.
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I'm thinking this is definitely software related, I personally didn't have a LOS problem until I started flashing kernels.Even on the Loskernel I was experiencing several LOS a day, flashed back to stock rom/kernel and haven't had a problem. From what I have experienced, Los seems to correlate with the phone roaming off of the sprint network and unable to connect back.
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Its software. I haven't had LOS since the day the phone came out.
Sent From My Evo Killer!!!
Its a modem issue the kernel can only help so much. Samsung will be releasing a new modem.bin when they give us the maintenance update.
No it's a sprint problem my phone is fully flashed to ntelos and I have been trying to get los since monday even trying different kernels and roms I just cant produce los
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I've seen a couple posts saying the LoS issue is related to roaming off/on the Sprint network...this may be true to a certain extent but I sit 5 feet from an Airave and I'll get LoS a few times a day when at home. Happens just as often if not more when I'm out and about.
On a more related note, OP: this phone is great and they will fix the phone somehow or make good on it. If for some reason they haven't solved the problem and you are over the 14-30 days (maybe even waaaayyyy past that...months!) then they will take the phone back. If you can't get them to give you a free Photon or basically whatever you want, then you are a pushover! Just have to start making a papertrail for your issue, that is all really.
Would that necessarily rule out that the air wave itself is not roaming or losing/regaining signal throughout the day affecting your phone?
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vdub804 said:
No it's a sprint problem my phone is fully flashed to ntelos and I have been trying to get los since monday even trying different kernels and roms I just cant produce los
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Its not a Sprint issue.
Its a Samsung issue.
That's been confirmed by developers.
ClutchR1 said:
Would that necessarily rule out that the air wave itself is not roaming or losing/regaining signal throughout the day affecting your phone?
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I have an Airave in my house and do not have any connectivity issues at all to it. I am also using a phone that has not been rooted and have yet to get an LOS either.
My point is that if the air wave is losing connectivity at all, then your phone is as well forcing it to roam
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I never got LOS until I started flashing(about 3 days )
I was getting once per day utill the Lost kernel came along, now I've only had 1 LOS in the 10 days or so since the kernel has been out. I definitely believe it's software or modem related.
Bad ass phone nonetheless...dont hesitate!
Love this phone. Got it launch day and have never experienced a single LOS. I've never tried to root it or install a custom kernel.
Stock rom and not rooted, never had LOS.
I only have had LOS when I installed a ROM a long time ago.. Have had no problems on stock rom, stock kernel, rooted
So my phone just randomly stopped connecting to 4g yesterday mid afternoon. I have never had 4g, Wifi, or even GPS issues. Ive been on the stock (rooted) EL29 rom thats posted in the dev section. I have not been flashing different roms/modems/kernels lately. I did flash the EL29 modem again cuz i thought it might be corrupt, no still nothing...
I went back to completely stock rom/kernel/recovery EL29 a month ago and have kept it that way. Havent dropped the phone, no water damage, etc etc.
Ive read a few threads about 4g problems and 1 thread mentioned possible corruption to 4g modem data. Another similar thread went unanswered....
What do u guys think? Has anyone else experienced this??
I experienced this and the only way I got it back was odining a new modem. I tried flashing through CWM but that did not help. It does have something to do with 4g modem data corruption and only odin fixed it for me.
A few more people are also reporting the same problem. Mainly in CA. There are two more threads about this issue.
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West texas is also having issues lost 4G connectiom for about an hour and now its back but slow as hell
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Thought it was just me. My 4G dropped alot yesterday, and data speeds were SLOW!
I was having 4G connection problems over the last two days; it seems to have been resolved as of today. By the way, I am in the LA Region, CA.
solar storms are happening and affecting us now as we speak people tomorrow theres supposed to be a bigger one. http://www.foxnews.com/scitech/2012...s-still-shooting-out-from-active-spot-on-sun/
maybe this could be affecting wireless communications moderately
Ok people, im in LA too. I just got off the phone with sprint Tech level 2, they have no idea if its a 'known issue' which should be if more people call in and complain....
I was at a sprint store earlier where they spent an hour diagnosing the phone, reflashed EL29, re-provisioned it etc etc....and 4g is still a no go...they did NOT want to swap out the phone cuz they couldn't find anything wrong with it. Their only answer after minutes of argument was: Its a known issue by samsung and we will have to wait on them for a fix........i call this complete BS and basically not wanting to deal with the issue.
I had the same problem. I tried resetting phone. Update prl& profile still the same problem. Flash new Blend ics. Rom. And 4g work. Not sure happened. I lived the west Covina area
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About 6 times a day, the capacitive button on my phone will randomly get pressed by the phone. I'll be holding the phone, and the phone will go crazy. There is no rhyme or reason why it occurs; it just happens. other times, it will just vibrate, and menu items will open and close. I can also feel all the haptic feedback when this is happening.
Sometimes it ends calls, sometimes pushes the menu button like crazy, and eventually locks the phone up for 5 seconds. I can remedy the situation by turning off the screen.
I took the phone in, but was unable to replicate the issue for the rep to see. He tried for 10 minutes and gave up. I wanted to let him know I wasn't just making up stuff, so I tried in store for 75 minutes. (Just so you know, its not related to too many running apps. I have already tested this) He then told me on my way out to brick my phone so sprint would be forced to repair it, which I do not want to have to do.
So I called up tech support. and whats typical of Sprint is to find everything else to assign to blame so they can just call it a day and not have to do anything. The newest blame is being put on the Network Vision upgrade since I live in Chicago. I have 6 lines on my family plan, and none of the other 5 phones are having any issues. Now tech support is telling me to go back to the store. The phone is driving me crazy now. I've reset and reflashed the phone to stock EL29 numerous times and the issue wont go away. I've also deleted everything on the internal SD card. I've reset via ##786# too. The phone is just plain screwed up.
I have TEP. What should I do at this point? Is anyone here a tech?
Thanks.
I'm not a tech and not trying to be smart, but have you tried flashing non-stock EL29 based roms, like Calkulin's or Blazer's? I would try other roms Gingerbread or ICS, just to rule out any software issues.
yes. i used to be on Calkulin's when this started happening (about a month ago), so i went back to stock, and the problem persisted.
So you're saying this didn't happen before flashing Calkulin's rom? I would keep trying other non stock roms (even ICS roms) to make sure. To install ICS roms, you need to flash EL26 CWM5 kernel (Gingerbread), then the rom. Also flash Calkulin's format all.zip (you may have already done this), because it wipes data, cache, as well as system partition. Factory data reset does not wipe system partition, I believe (I might be wrong)
Happened to my old E4GT. Menu button kept pressing itself but then it got bricked and replaced ;p
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make sure your screen is clean.
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Had something similar happen with my first Pre years ago. I'd get woke up in the middle of the night by my phone performing weird activities and then awoke one morning to find it stuck in airplane mode and unwilling to be coaxed out of it.
Took it to the local store (was a corporate store at the time) guy was super nice and swapped it out without any hassle. Man do I miss that store. :-(
I have the same issue with my phone. I thought at first it was some sort of corruption on my blazer Rom, so I flashed multiple other roms with the same outcome. I haven't tried taking it to a store yet, but if this problem gets any worse, I might just have to use my tep for once.
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This was happening like crazy when I was on the latest Calkulin ROM. I switched to CM9 and it was still happening. Menu kept popping up, phone would randomly reboot and sometimes the screen would just go black without shutting the phone off and I could not wake it up without a manual reboot.
Today I used sfhubs One-Click for stick FD19 and haven't had any issues at all. So far my phones been rock solid for at least 12 hours, whereas before I would have seen these issues pop up several times within that time frame.
lets just hope it stays that way
I've heard this was happening in low signal areas. What was the signal like when it started?
Yup mine is doing this too. I bought this phone used on craigslist about two months ago and it started acting up about a week ago
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Messed up
I am a lead tech at a corporate store fairly close to you (a few hours). If I find no evidence of corrosion or other liquid damage, I would be happy to order a replacement for you. Your disadvantage would be time to get here, and since seed stock is incredibly rare for this device, the trip would likely have to be made twice. PM me for further details.
This happens to me too on blazer 4.0 and blazer 4.1.... ITS very annoying
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Just got mine replaced and the brand new one is doing it stock. Usually when the battery gets below 30%.
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stargaterules said:
I've heard this was happening in low signal areas. What was the signal like when it started?
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You beat me to the post. It still happens on ICS in low signal areas..on 3g and 4g. It must be a flaw. I have tried it in known dead spots on about every ROM since launch. As soon as you get on the edge of a dead or very low signal spot, a random vibration then menu Popup or recent tasks on ICS.. its frustrating
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i am not in a low signal area at all, and I have tested this theory
My phone did this once a few weeks ago. It was only the menu button and I was on the main home screen so it kept popping up the menu options. Shut it down and restarted and it hasn't happened since.
I have the EXACT same problem! I have concluded that it only happens in low signal areas, and it only affects some phones. Its EXTREMELY ANNOYING! I mite get mine replaced, being that my sprint store is very reasonable. What I do is put the phone in airplane mode when I'm on wifi and use Google voice for texting. This fixes the problem immidiately but only works until you turn off airplane mode. Let me know if that works.
I'm pretty sure this is a Samsung phone issue in general. It happens in low signal areas. My E4GT does it occasionally, and my fascinate used to do it as well.
Though, I will say the e4gt is not nearly as bad as the fascinate was. If you were in a low signal area with that phone, it was literally unusable because it would back out of everything you tried to do, or the settings menu would keep popping up and closing.
I've had the menu button pop up on the e4gt and a few phantom key presses in low signal areas, but nothing near what I experienced on the fascinate.
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Alright so i've been having this problem on and off latley and its getting on my nerves. I will randomly throughout the day lose all mobile connect and revert to roaming. i know its not with carrier dropping the signal because ive called and asked for status in my area. If i reflash my current rom i will gain 3g again for about 10 minutes then lose it. I have attached a picture of all my phone specs.
Any ideas whats going on and how to fix it?
Does it happen on gingerbread roms or just on ics?
not sure. only had AOKP build 37 flashed
Sorry seen your other post with your other issues. I see you are on the new software and stuck with s on. If you want stable awesome rom with everything working I recommend the M5.01 ext4. Awesome ROM actually made me like sense and everything works great!
I had this happen 3 times today. I am rooted running andybones stock.
However my wife was on her unrooted totally stock rhyme when she got home a few hours ago and she said she got the popup as well. So it wasn't just my phone. Seems like it could be a problem with the network in our area.
I updated my prl last night on got a new number 52811. Now the problem seems worse. Called Verizon and they confirmed that that is the current prl. Also today my battery dropped from 80% to 30% in about 3 hours. Not really sure what is happening. Thought it was a Verizon thing but now out seems it might be my phone. Guess I will try to mess with the internal antennae.
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ryryrocco said:
I updated my prl last night on got a new number 52811. Now the problem seems worse. Called Verizon and they confirmed that that is the current prl. Also today my battery dropped from 80% to 30% in about 3 hours. Not really sure what is happening. Thought it was a Verizon thing but now out seems it might be my phone. Guess I will try to mess with the internal antennae.
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yeah verizon is trying to send me a new inc 2 but they have none available to be shipped out until next week....
I really think it is a network issue and not a phone issue (although it could be something related to the antennae on the back cover).
I have noticed my phone getting hotter than usual only on the bottom half only when I am using 3g (but not on wifi at all) as well as network issues such as jumping to 1x where I always have 3g service after updating my PRL yesterday. i called verizon and they verified that it is the current PRL 52811.
The network issues are more noticeable if I hold the phone anywhere on the bottom half.
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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Click to collapse
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
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Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
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rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
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I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
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I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
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I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
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I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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Click to collapse
This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
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