Develop Bugs

Problems after changing to @gmail.com

Hey,
So you may have heard, uk users can now change from @googlemail.com to @gmail.com but now I'm having problems after having do so.
I keep getting errors saying gtalk can't sign in. I don't really use gtalk but it would be nice for it to actually work if I wanted to.
How do I change the main google account to @Gmail.com instead of @Googlemail.com without doing a software reset?

Hi Brummiesteven
There are 2 ways to change the details of your Google account on your phone.
1) Try this (taken from Sizzledcore.com):
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
2) Change your Google password on a PC and reboot your phone, which should then ask you re-input your Google login details.

Have Google actually made the option available to change to gmail.com?
I know they released a statement saying you will be able to soon but I think you will need to change it somewhere online first before it will work on your phone.
I'm just guessing here by the way.

Make soft reset, I had the same problem and it helped me.

Raul Duke said:
Have Google actually made the option available to change to gmail.com?
I know they released a statement saying you will be able to soon but I think you will need to change it somewhere online first before it will work on your phone.
I'm just guessing here by the way.
Click to expand...
Click to collapse
Login to googlemail.com, settings > accounts. Next to your @googlemail.com there's a small link saying chance to @gmail.com?
After you've done so you get a free set of stickers

JTHM said:
Hi Brummiesteven
There are 2 ways to change the details of your Google account on your phone.
1) Try this (taken from Sizzledcore.com):
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
2) Change your Google password on a PC and reboot your phone, which should then ask you re-input your Google login details.
Click to expand...
Click to collapse
1) I don't have the Clear Data option fot google apps.
2) Didn't work, just asked me for my password again not for my signin

brummiesteven said:
Login to googlemail.com, settings > accounts. Next to your @googlemail.com there's a small link saying chance to @gmail.com?
After you've done so you get a free set of stickers
Click to expand...
Click to collapse
Sweet! Cheers

brummiesteven said:
1) I don't have the Clear Data option fot google apps.
2) Didn't work, just asked me for my password again not for my signin
Click to expand...
Click to collapse
Same. Seems the only option is to do a reset of the phone. I'll wait untill I've got an hour free as I'd need to install all my apps again. Don't need to worry about my contacts as those are all online.

I just ended up doing a reset of my phone after changing from Googlemail to Gmail. Pretty annoying as I now have to reinstall all my apps and re-link contacts to their Facebook / Twitter / Flickr accounts.
I was also hoping that this might have fixed the Picasa gallery syncing; it hasn't. The options just disappeared under the Google Account settings.

I changed mine to gmail.com but when I log into gmail on my PC it still says @googlemail.com
I still seem to be getting emails through on my Desire but now I get a warning every so often that Google Talk can't connect or something.
I don't even know what Google Talk is, I've never used it as far as I know.

Raul Duke said:
I changed mine to gmail.com but when I log into gmail on my PC it still says @googlemail.com
I still seem to be getting emails through on my Desire but now I get a warning every so often that Google Talk can't connect or something.
I don't even know what Google Talk is, I've never used it as far as I know.
Click to expand...
Click to collapse
I had to change it twice on the pc before it actually took affect. Try that.
Google Talk is a google IM, however it has to be configured correctly or you wont be able to access the Market Place as I've heard they use the same login.

You can just add the gmail addy as a 2nd account and untick the original googlemail account in the sync settings.
Works a treat without having to reset.

I had to change to @gmail.com twice, but then it stuck.
I reset my phone and I now get Picasa albums in Gallery 3D.

Ah, the changing it twice thing seems to have made my account change online.

I had to change mine twice too!!
Glad there is already a thread on this, previous ways of changing the Google account on Android don't seem to work on the Desire
Stuff that has been suggested which doesn't work:
Go to manage applications, find "Google Apps" and clear the data
Doesn't work, clear data button is greyed out
Go to manage applications and clear the data for everything Google related
Doesn't work, have cleared data for Google Talk, Google Mail, Google Mail Storage, reboot phone, just carries on as normal
Change Google password online
Doesn't work, just prompts for new password, not user account
On mine, all Google mail, Calendar and Contacts seem to be syncing fine without me changing anything, need to confirm all of that. But sending mail from my phone DOES send as gmail.com.
The only thing that is affected is Google Talk. For a start, I dis-abled this and signed out of it, but it obviously likes to stay signed in anyway, because it keeps coming up with a prompt in the notification bar that it failed to sign in, no option to change anything
Why the hell is it still trying to sign in? Might just remove it!!

I just rebooted and now my gmail doesn't work at all. It just says no connection when I go to the gmail app.
Wish I never changed to gmail.com now lol
It seems to all sync OK but I just get this "No connection" error in the gmail app.

Wow i think I will hang fire on this until we have a proper process. Cant believe google didnt send out instructions for android users.
Really good news about the Picasa albums though - that was really annoying me.

Raul Duke said:
I just rebooted and now my gmail doesn't work at all. It just says no connection when I go to the gmail app.
Wish I never changed to gmail.com now lol
It seems to all sync OK but I just get this "No connection" error in the gmail app.
Click to expand...
Click to collapse
You can change it back untill you get something sorted.

I still seem to receive email. The gmail app only seems to load half my inbox though and shows a "No Connection" error half way down the screen with a 'Retry' button on it. I click that, it tries to connect but doesn't.
So to sum up. It works but I have an annoying thing half way down my inbox.

TheOriginalKi said:
You can change it back untill you get something sorted.
Click to expand...
Click to collapse
Yep, that's sorted it.
Don't think I'll be changing it again any time soon!

Facebook synch issue - possible solution found!!!

Log in to your Facebook profile and go into your Profile settings and enter a location in your workplace. Now try synch'ing your FB contacts on your HTC.
Worked for me and hearing reports of it working for others also.

Sorry dude, but I don't see anything that says "workplace" in my profile, are you refering to employer?

just tried this.
worked a treat for allowing the friendstream to show fbook updates.
still no synch with phonebook though

Vulpix said:
Sorry dude, but I don't see anything that says "workplace" in my profile, are you refering to employer?
Click to expand...
Click to collapse
Yes.
I'd already set my employer in once before, but i deleted it earlier and re-entered it and my contacts suddenly started synch'ing again.

If only I could "like" this.

jaztim said:
just tried this.
worked a treat for allowing the friendstream to show fbook updates.
still no synch with phonebook though
Click to expand...
Click to collapse
Try re-entering the account under Settings>Accounts & Sync see if it helps

It helps, but can only sync part of my facebook contact..

SimonCraddock said:
Try re-entering the account under Settings>Accounts & Sync see if it helps
Click to expand...
Click to collapse
I did, as I had removed the account when it went wrong. still no phonebook synch.

I noticed when I flashed a new ROM that some facebook contacts were just missing when trying to link phone contacts to them. Others were there fine. I've since noticed that after a couple of days, some of those facebook contacts have appeared and I've successfully linked them to phone contacts. Others still aren't present. I'm presuming it's something at FB's end...

Just got this back from HTC Support..better late than never
We have been working with Facebook to determine a fix for your facebook problems. In the mean time, we have found that some customers have success when editing their work profiles on their Facebook page. If you have added a company and have checked the box next to “I currently work here,” simply add the City / Town of your office. This will allow for HTC Sense to communicate with Facebook without failing. I don’t want to reveal so much detail on my profile, is there another way? You can also delete the work information, and add it back after we have made the appropriate changes to solve this issue. What happened? There seems to have been a miscommunication between Facebook servers and your phone and that caused an inability to sync updates. Here’s the troubleshooting: Step Failure Action 1. User phone is connected to the internet. Connect phone to Wi-Fi or 3g internet 2. User has valid Facebook account Sign up for Facebook 3. User has Facebook work information. Make sure Work information has city / location, or remove Current work information. This should solve your problem.
Click to expand...
Click to collapse

My problem is I can't even open up friend stream. I get an "unexpected error" and it closes.

SimonCraddock said:
Just got this back from HTC Support..better late than never
Click to expand...
Click to collapse
Doesn´t work for me ...

street address link question

I have been trying to figure out a way to send an address via sms/mms that will do the following:
appear as an address to the reciever
be a clickable link that will open in google maps allowing the reciever to get directions
Is there a way to do this that I am overlooking?

vg30deracer said:
I have been trying to figure out a way to send an address via sms/mms that will do the following:
appear as an address to the reciever
be a clickable link that will open in google maps allowing the reciever to get directions
Is there a way to do this that I am overlooking?
Click to expand...
Click to collapse
I was thinking about the same thing a few weeks ago. Hopefully someone knows.
Sent from my T-Mobile myTouch 3G Slide using XDA App

This is actually done automatically based on the recipient's phone. Test it out yourself. Send yourself a text with an address. When you receive it, you'll be able to click it, and your phone will either automatically search it in Google Maps, or it may ask what you want to do with it, such as store it to a contact etc. This is a per-phone feature though. Many of the Nokia's I use to use had similar features. On our phones, it will also do the same for email addresses, web addresses, and phone numbers that it detects.
Now if you're using a custom rom, this may not happen automatically as it is based on which Messaging app the rom is using. I am using TeamFenix, and after just testing it, it did not recognize the full address, only the ZIP code, and therefore tried dialing the 5 digit number. But I think this did work on the stock messaging app.
But SMS/MMS is pretty limited as it is a strict standard. There are no tags etc that can be added that will be interpreted by a phone differently. That is why it is up the the recipient's phone to simply have it built in to recognize different address and phone number types.

very helpful reply. I found a way to attach a map point, but its not very exact in that it will not let me enter where i want the map point to be. I will figure something out, this phone has a lot of features and I am sure this is one of them.

Its funny you mention that. My friend sent me his address this weekend via sms and included a google maps link and it worked flawlessly, was able to "click" it and it launched maps right to his address. Not sure if me manually put the link in the sms or if the phone did it...

Activesync with exchange while roaming

Hi,
It seems that I have a systematic security error when active syncing while I'm roaming. I did not have this error on my previous phone : push was disabled but I could sync manually.
And of course, sync works fine when not roaming.
I havd read that ICS does support some more parameters for the active sync protocol but what could lead to that error message only when roaming?
Thanks.
Sent from my Galaxy Nexus using XDA App

Coming back to this, Touchdown does sync when roaming, so the issue seems to be more on client side than server one.
Nobody else is facing this issue?

Hi, sorry that I re-post on this one, but the truth is that I still have this very same problem for already 9 or 10 months.
Exchange Sync is not working properly when I'm roaming... Scenarios are as follows:
- Sync works just fine when I'm not roaming or via Wifi
- When I'd land in a different country, I'd get a couple of syncs working fine
- Then after 1 hour or 2 max, sometimes not even, sync stops working and the Exchange process is emptying my battery in less than 1 hour...
- When I go back on Wifi (e.g. hotel) or when I get back home, that's it, sync works fine again...
I fail to understand what can the cause of this and where to look for solutions or workaround...
As said earlier, I checked with Touchdown and syncs work just fine, roaming or not roaming... But I'm a "stock" guy and I don't want to use Touchdown just because of this roaming active sync that is not working...
Any recommendation on what I should look for? Anyone who would be having roaming active sync working?
Thanks.
PS : I'm on JB stock. I had the same problem with ICS stock and with ICS AOKP before...

Its possible you have a policy on your exchange server that doesn't allow syncing while roaming.
I experience the same battery drain you speak of while roaming. So to save battery life I disable data if I don't need it or sync only when I'm connected to WiFi.

Thanks a lot for the answer. I think I was not clear in my earlier post. My issue is not that the sync is not working, it is that I don't even have the possibility to manually sync and thus access my emails when I request them...

Maybe that's a DNS issue. Does ActiveSync even hit your Exchange Server? Do you have access to the internet when you have problems syncing?

What was your previous phone? Not Android I'm guessing.
That being said, there remain a number of issues with the Exchange related code in the native client. I myself just submitted a calendar related defect that is scheduled for a fix in the next major release. My suggestion is that you go to http://code.google.com/p/android/issues and do a quick search. If you don't find anything then open an incident for this.
If you want to try to figure it out, it is helpful to enable debugging mode since it can show specifically what might be happening in your case (if you open a defect report then you will need this log too). Here's how:
choose add account in email settings and for the email address enter "[email protected]" with a password "debug" (no quotes). You will get a new account named "Debug" in the list. Tap that and check "enable extra debug logging" along with "Enable exchange sd card logging". Now reboot. When your phone is finished booting, email sync operations will be logged to a file named "emaillog.txt" on the root of the sdcard folder. To disable, rename emaillog.txt to something else or delete, then set up the debug account again and uncheck anything that's checked.
Also, checking "Enable Verbose mode" will log detailed sync operations that may be helpful in your case. Be forewarned however, that the log will grow quickly!
At this point in time, the Touchdown client is by far the best exchange related client for Android.

Thanks a lot for the extensive answer. I'll go through it in all details a bit later but I can already say that my previous phone was a Desire Z, so Android as well.

thefa said:
Thanks a lot for the extensive answer. I'll go through it in all details a bit later but I can already say that my previous phone was a Desire Z, so Android as well.
Click to expand...
Click to collapse
In many cases, the operator/manufacturer supplies their own email client which may have been the case in your previous phone. Nexus is pure Google however. My XP with the native client has been bad from day 1, but has gotten successively better. When ICS was released, I could finally connect with the native client. Now, I'm finally using the native client but haven't seen it in action when roaming yet.....

Beezer80 said:
Maybe that's a DNS issue. Does ActiveSync even hit your Exchange Server? Do you have access to the internet when you have problems syncing?
Click to expand...
Click to collapse
Thanks for your suggestion. I am not sure about the DNS issue : I have access to internet while I'm not able to connect to the activesync server. I do think that activesync does reach the exchange server. I see no reason why it wouldn't (Touchdown does reach it for example)...

Sleuth255 said:
If you want to try to figure it out, it is helpful to enable debugging mode since it can show specifically what might be happening in your case (if you open a defect report then you will need this log too). Here's how:
Click to expand...
Click to collapse
Very good. I followed the instruction, was initially connected via Wifi and did get the log filled. Moved to 3G (still roaming) and so far it is working. It is not entirely new that sometimes it works for a while as I mentioned above. I'll update tomorrow after a longer testing time.
Thank you very much for the how-to on exchange logging... I should have looked for that myself directly

So, I had to wait a bit longer than usual for the thing to start not working when connected via mobile and roaming, but I eventually did get the error :
I have 3MB of log (I kept using the phone for a good while with logging on...) with error paterns again and again but I think the relevant line is that at some point in time I get:
Sync response error: 449
Then there is a bunch of other strange things which I guess are a consequence of this one...
I also have a log for when I was connected and via Wifi.
I'm back from my trip and, as usual, as soon as I'm connected to my operator's network, it does work again, just fine...
I googled a bit the 449 error code without getting to any conclusion...
What would you suggest? Should I submit a bug?
Thanks,

I'd post it as a defect and see what they say.

[Q] Redeeming free apps

Hi I'm new to these forums and I must say I love them! There's so much useful information!
So I thought that when buying this tablet I would get a bunch of free stuff. (50 gigs of dropbox, free linkedin pro for 3 months, etc...) I can't find any information about this anymore, I'm I missing something? Does anyone have any clue how to do this? I have already registered my device with Samsung btw.
Thanks in advance,
- Olivier

You should receive an email detailing the offers, sent to the address from which you registered your Samsung account. BTW, some of the offers, like the NYT access, begin from the time you register the account, NOT from the time you first access the offer. So, the first time I tried to access the Times premium content, it told me something like my premium access trial had expired, and asked whether I'd like to continue with a full-price subscription?
HA! Not likely...

Underwater Mike said:
You should receive an email detailing the offers, sent to the address from which you registered your Samsung account. BTW, some of the offers, like the NYT access, begin from the time you register the account, NOT from the time you first access the offer. So, the first time I tried to access the Times premium content, it told me something like my premium access trial had expired, and asked whether I'd like to continue with a full-price subscription?
HA! Not likely...
Click to expand...
Click to collapse
Yes that's what I thought. I just double checked and I did receive an email after registering, but didn't see any links to get free stuff. In comparison I still had an email from when I registered my S3 with a link to get free stuff. I'm confused about what I else I can/should try... :s
- Olivier

cascius said:
Yes that's what I thought. I just double checked and I did receive an email after registering, but didn't see any links to get free stuff. In comparison I still had an email from when I registered my S3 with a link to get free stuff. I'm confused about what I else I can/should try... :s
- Olivier
Click to expand...
Click to collapse
Have you registered your device via the Galaxy Perks page?
Log in to your Samsung Account via a web browser (you can use the above link). Click on your name in the upper right, and select "My Profile". Verify that your device shows up. Sometimes just logging in to your Samsung Account via a web browser seems to trigger it, so it doesn't hurt to try even if you know you already registered your device.
Have you added the Samsung Account to the Note 2014 yet? If not, launch Samsung Apps and sign in with your Samsung Account when prompted. You might need to press the menu button and then select "Sign In" if it doesn't automatically ask you.
If you have, remove the Samsung Account, launch Samsung Apps and sign in again.
If you've done all that, you SHOULD get the "<NAME>, your gift for registering..." email at the Gmail account you specified when you registered.