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I have an unrooted stock Epic 2.2.1 with many UPDATE issues, but this issue started weeks after OTA came through, (for which I have done 2 hard resets that only brought out more issues.)
I have been having an issue with the sensor making a popping sound continously when using the touch screen and the tech replaced the chip card which helped for about 3 or 4 days.
Point of fact: the video camera had gone out too and he said they were on the same card. The new card fixed the camera permenantly.
I am searching for examples of similar issues on reputable sites like XDA to show his head tech who had never heard of it and thinks he knows everything. Has anyone else had this problem? My phone is less than 2 months old. And I do not want a refurbished replacement from using my insurance!!!
So do we think this is strictly hardware since I am on my 2nd chip, or do we think this could be update related? Any thoughts?
Thanks!
Sent from my Stock 2.2.1 SPH-D700 using XDA Premium App
Hi all,
I recently sent my GN (Running 4.0.2 stock, yakju build) back to be repaired because my phones wifi stopped working. what happens is that the phone's wifi seems be stuck "turning on", but never actually does. No wifi icon or anything appears. wifi hotspot doesnt work either. I had my GN from about a week after it was released (I'm in australia so that was about the 22nd December), and around the 15th January is stopped working. This issue cannot be fixed with a reboot, a hard reset, flashing stock roms, toggling airplane mode or anything trivial like that, as I (and others) have tried.
Now i have searched a while on google while i have been without my phone and I'm finding this problem is surfacing for other people too. From what i have seen there seems to be a correlation between 4.0.2 and this issue. Also, it seems to happen some time into the phones life; they do not have this issue when first purchased. I am concerned that this may be a recurring issue which surfaces over time, due to a design flaw or some sort of software issue. If so, this problem will start affecting a lot more people. If anyone who reads this has the same problem, could you please post when it started occuring and what rom, build etc (and anything else which may be helpful) you are running so we can shed a little light on this issue. which many more users i am sure will experience. cheers in advance
just incase anyone actually reads this Galaxy Nexus was sent back, and it was found that the printed ciruit board (PCB) needed replacing. More forums have surfaced since i last checked up on this problem so numbers are slowly rising. Once again, post here if you get the issue, we need numbers
Hi same issue i have butni solve i am living in turkey and i use habertürk news and i saw this application make notification wifi turning om.i reset my phone i load factory firmware but nothing happen ...always say wifi turning on...you need to change your system language another still write wifi turning on on screen in eglish and a application cause to this like my haberturk app
Sent from my Galaxy Nexus using XDA
same problem
Hi,
i had the same problem, wifi mac info was not showing anymore on the Nexus. Reboot and factory reset didn't help. Wifi wouldn't come on anymore.
Ask for a replacement, that's the only thing you can do
Can i ask what version of android you guys had? I'm wondering if this is going to be a recurring problem with hardware due to software issues or if it is purely a design flaw (PCB burning out, etc..) Cheers!
I have the same problem which happened last Saturday and it frustrated the hell out of me, i flashed to different versions of OS....didnt help...
restored to factory firmware and didnt backup the pictures and stuff on the phone!! (FML)
and brought it in to Fido on monday to have it serviced....
talking about bad luck...sigh....
they told me the turn around time is 10-15 business days... (N)
will report back once i hear from them
Before the issue happened, did your phone have any other issues? Say heating up while charging or running the WiFi?
I received a device in for repair with this issue and the customer reported it got really hot before the issue started happening. Everything looked fine on the motherboard - the WiFi antennas were intact. Reloading the software did nothing which means it's a hardware issue..
So very strange. I wonder what's causing this.
i remember when my wifi stopped working i was running 4.0.2. I was actually on holidays in Japan at the time and i was wifi hopping quite a lot around the airport (i was walking around and the wifi would go out of range, latch on again... etc) not sure if that had anything to do with it. Hopped on the plane home and i remember i was on airplane mode using an app called colornote. the phone hung pretty hard and i had to pull the battery. rebooted and tried again and after 10 mins, phone crashed again doing the same thing. Got home and the wifi wasnt working. Not sure if any of this had anything to do with it, but maybe. Didnt notice any overheating, but then again i was around snow haha
hi mrmiklepower
just wondering if your phone has been good since you got it back from repair?
i noticed the phone would reboot itself over and over again after i flashed it back to the stock rom. I just called the third party repair shop that my carrier sent the phone to, they told me its still being fixed.
Oh i hope they will return me my phone soon.
My phone is actually still being repaired also. It's been a total of 2 months since i sent if back! they contacted me and all i know so far is that the phones PCD needed replacing. when my phone arrives i will update as soon as i can. should receive it sometime this week, but its not certain. the majority of my ownership of this phone has been me waiting for its return
Holy mother of lord...
I actually called the third party repair shop that my carrier uses to check on the status of the repair. And they told me its actually In quality control which means the problem was fixed and they're just testing it before they send it back to the store where I brought the phone too. Hoping they'll send it in on Monday so I can either pick it up on the day of or the next day.....keeping my fingers crossed.
Will keep you posted on the status of it too.
Sigh
Ok I got my phone back today.
on the reference sheet I got from the repair shop
it states REPLACED PBA, BGA Failure
I looked it up online and PBA means Printed Board Assembly
which probably means the motherboard was defective and had to be replaced.
and now the phone is working fine. So i guess when this phone was made, there were some flaws with the motherboard on it, thus causing this problem.
Anyways, I hope this information helps with others who experience the same problem
Thanks for letting us know! O got mine back today with the same thing. So looks like there is no way of fixing besides sending it back. Good luck to anyone else who gets this problem
Sent from my Galaxy Nexus using xda premium
So it seems there's no fix for this?
I've been doing some research and it doesn't seem anyone can fix this.. I tried reflashing, wiping every possible thing, etc.. even flashing the stock software via odin. Still no luck.. It seems that we are indeed stuck with sending it back in for a supposedly defective part which seriously blows.
My other question is.. you guys who already received your phones back, did anyone end up with the problem again?
PLEASE if anyone knows how to fix this.. chime in!!!
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Since getting my phone back the problem has not occurred again. I don't think there is anything that can be done as a component needed to be changed apparently. Good luck :/
Zeon45 said:
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks, when returning to stock it flashes a new kernel. Also tried it again for the hell of it with faux's kernel, still no luck .
This sucks! This very same thing happened to me yesterday! I Odined back to stock.. no luck! Now after finding this thread, it looks like a hardware issue! That blows! I'll have to give Sprint a call tomorrow!
Hmm sucks to hear it's still cropping up around the place, I heard someone say this issue entered quality control. But anyway, if it helps I've had my phone back for about a month and a bit and its still going strong. hopefully it doesn't happen again though. good luck, hopefully it won't take too long for your phone to come back!
Hi,
I'm with Telus in Canada and had the exact same problem and had my GN repaired. It took only 2 weeks and I just got my unit back. I had already read a lot online about this issue so I asked the Telus rep to tell me what the issue was. She told me that the report states that the board was replaced. This is definitely a hardware problem. I'm hoping that the new board doesn't have this problem and my phone won't need to be repaired again,
I run 4.0.1 on my phone. Telus hasn't released an update yet. I was going to update mine by switching to yakju, but that's when I noticed that the wifi is not working and I thought it's not a good idea to change the stock ROM.
Hi there, lately I got a strange issue:
Sometimes my screen vould go unresponsive, the phone vibrates twice and It will show the recent apps. The capacitive buttons from the bortom do not work either. Wherever I touch the sxreen the recenr apps list would dissapear, if I touch rhe screen again, they reappear, but otherwise rhe screen is unresponsive. I can switch the phone off, then back on, and also unlock the screen, but then it becomes uresponsive again. This is happening randomly, for intane right now my phone works great. This was hapening on Andromadus audacity b 5 and alsi on sensewich b 7. Anyone else experiencing this or has a solution? Rhanks in advance.
Sent from my HTC Desire Z
I'm experiencing similar issues on mimicry. Specifically my capacitative buttons are giving me a headache. I'm currently on elite mod with ics touch buttons enabled for safety. Haven't faced the capacitative buttons issue yet since 2days but my entire screen stopped responding to touch(tested with keyboard to make sure the phone didn't hang) randomly...
Sent from my HTC Vision using xda premium
The phone isn't hanging, on sensewich beta 7 when I press the trackpad I get the mouse pointer wich I can move, just the touchscreen and the capacitive buttons are playing crazy. It is also very hard to replicate the issue, so sendig the phone in for repair wouldn't do much good, because there is a good chance for it to behave normally...
Sent from my HTC Desire Z using Tapatalk 2
Same with me dude. I'm able to use the menu button on the keypad to confirm that the phone didn't hang. At times there are only random areas of the screen which won't repond to touch. Guys please help us confirm as to whether this is a hardware or software issue..
Sent from my HTC Vision using xda premium
Edit: Flashed EliteMod CM7 only to find out that this issue remains to persist. Looks like i'll have to get it repaired.
I am very curious how you would replicate the issue for the service tech. If you just send it in, most probably they would send it back to you saying it's all good. If you do send it for repair, please update this post with the findings.
Thanks,
Sent from my HTC Desire Z using Tapatalk 2
Nobody else experiencing same issues?
Sent from my HTC Desire Z using Tapatalk 2
Definitely not an underclock issue?
wileykat said:
Definitely not an underclock issue?
Click to expand...
Click to collapse
I was thinking about that as well, and I have set min speed to 844 mhz (stock) and I have the same issue, so I don't think it is that.
Sent from my HTC Desire Z using Tapatalk 2
+ setting to performance doesnt change a thing either? Sorry, i'm all out of any other suggestions.
Hey i returned my phone to stock froyo 1.34 with s-on.. First day capacitative buttons started working. Second day the non functional horzontal strip in the middle of my screen started working. I'll stay on this stock for a week to test my screen thoroughly and then decide whether its a software issue or hardware. By the way i actually opened up the phone to every part and then put it back together, maybe this is what helped me.
wileykat said:
+ setting to performance doesnt change a thing either? Sorry, i'm all out of any other suggestions.
Click to expand...
Click to collapse
Unfortunately not, I set the governor on performance, but to no avail. I have no idea what's causing it, as it is very random. And it happened to me on both andromadus and sensewich roms, so I doubt it is rom related. I am just too lazy to return to stock and see if the problem persists...
Sent from my HTC Desire Z using Tapatalk 2
I see that lately a lot of "screen not working" issues appeared. Could it be kernel or ICS related?
Anyone sent it in for repair and already got it back. What was fixed?
Sent from my GT-P6800 using Tapatalk 2
Whether I'm on froyo stock or gingerbread stock my capacitative buttons aren't working. Even parts of the screen take random inputs without my interaction. Areas which have the issue respond perfertly to my touch on the lockscreen(lockscreen always works perfectly). I'm giving my dz for service tomorrow. Let's hope. It gets fixed.
Sent from my HTC Vision using xda premium
strawmetal said:
Whether I'm on froyo stock or gingerbread stock my capacitative buttons aren't working. Even parts of the screen take random inputs without my interaction. Areas which have the issue respond perfertly to my touch on the lockscreen(lockscreen always works perfectly). I'm giving my dz for service tomorrow. Let's hope. It gets fixed.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Please keep us updated. If u can find out what was fixed it would be great. Thanks.
Sent from my GT-P6800 using Tapatalk 2
Ok, yesterday I unrooted and returned to stock completely and since then my phone is working fine. Will do som more testing before returningfor warranty
Sent from my HTC Vision using Tapatalk 2
Hi,
I'm facing a similar issue ever since I rooted my device. The touch screen behaves strangely at times (becoming totally unresponsive in morning when I use it after around 6 hours of inactivity), the hardware buttons don't respond either. I keep on rebooting the devices, fixing the permissions etc. and then after some time, life comes back to the touch screen and the buttons. They also become unresponsive at random and it is very irritating when you pull your device to call someone or receive a call and then it does not respond .
Also there is a horizontal strip in the touchscreen that doesn't resister any touch (I cannot play 'Frontline Commando' due to this). Strawmetal! is your device still behaving properly after all the fixes you did? Have you reverted to ICS yet and found the phone working properly? This issue is draining all the charm of having a rooted mobile away :crying:
I do not think rooting is the problem here. My phone was rooted and my problem started only a few weeks ago after my son dropped it on the kitchen tiles... Now I reverted to GB stock and this moening I had the freeze once or twice. However, I don't need to restart the phone, power button does the trick for me. All I do is switch off and back on. And the screen and capacitive buttons are responsive again
Sent from my HTC Vision using Tapatalk 2
Hi Regius,
I agree rooting may not be the problem but there are chances, though slim, the roms we are using they have some problem. In my case, I have another probable culprit: I was caught in heavy rain. Though I protected my device but I doubt that some moisture seeped in. I rooted it after that so cannot say clearly what is behind the issue. Since I saw that Strawmetal is also facing similar issue, I made a wild guess. Now I'm trying to muster enough courage to dismantle the device and reassemble it. I can also notice a small smudge inside the screen at the top-right corner (perhaps this is a proof that moisture seeped in).
Coincidentally, I used Strawmetal's directions for rooting that he has put at one place. Wonderful effort on his part.
Sent from my HTC Vision using xda app-developers app
---------- Post added at 07:42 PM ---------- Previous post was at 07:19 PM ----------
One more issue that I forgot to mention: I cannot pull down the notification bar directly (as we did in gingerbread) but have to manage it via launcher settings. I remember this issue got corrected occasionally when I used sense based roms initially.
Sent from my HTC Vision using xda app-developers app
Well guys returning to stock seemed to work for an hour. But then it started all over again. So fearing i would lose all control of the capacitative buttons i rooted back and am using Elitemod with the on screen buttons enabled. My capacitative buttons have comepletely gone out( no amount of reboots, kernels would fix it). So 2 weeks ago i took it to a htc service center. Heads up*(I'm living in a metropolitan city). The guy there says that they are not *authorized* to open the hardware of the phone. They only look into the *software issues* which I guess is just flashing an RUU (F*** you HTC). He says they haven't received replacement parts for many phones since 3 months and he recommended me to leave my phone with him so that he could contact me when and if the parts arrive(facepalm). I quietly walked out and went to another service center where they told me the same thing, but that they would send my phone out of the country and I would have to pay $30 for the shipping whether or not my phone is fixed. Charges for repairs would be extra. So all I did was hit up ebay and ordered a digitizer for $40 on August 1st. I got shipped by the seller today. I'll be receiving it by 24th of this month.
In the meanwhile I needed a rock solid phone for my regular use and I knew that if I got an android, it would mostly remain in the recovery mode. So I got myself a Nokia E6($370). This is giving me 6 days of battery backup on heavy usage. Standby is rated at 30 days( I guess it'll give me 20).
Let's hope that I get a working digitizer from that seller and it will fix the issue on my beloved DZ.
Finally HTC go dig your own A**!!
EDIT: Before all these problems started my phone slipped from my lap and slid across the floor without taking a single scratch. This drop might have been the cause.
Hi Strawmetal,
Just one more check: install a sense based rom (4.0 would be better as they are not as heavy as 3.5) and see if the buttons respond! Just a gimmik but I realise by device responds better when one a sense rom.
And HTC is dying its death...they are closing business in some countries, shares are falling
Sent from my HTC Vision using xda app-developers app
Hey Everyone, not sure where to put this, but here goes, My Inc 2 Has always worked perfectly, however since i flashed CM 7.2 3 weeks ago, i have had a dead spot.
It was spotty at first but is now ever persistent. It really sucks because on sense roms i cant use the number row on the KB in portrait mode, or some text in landscape (all roms)
Phone has never been dropped or exposed to water of any sort.
The location of this dead spot is across the whole width of the screen, is 1/2" tall and is centered at Where the word Interface is on settings menu of CM9/CM10, or about 2/5s the way up from the bottom.
I Have replaced the digitizer, and even disassembled my gf's DINC2 and used her screen assembly on my board, but still i have a dead spot, my question to you all is, is there any way software caused this, or is it a hardware issue, and if it is hardware, any ideas on a fix?
My warranty ran out long ago so im more then willing to dig in.
Thanks Beforehand to anyone who may can help.
SF
Possibly an issue with the screen itself, if different ROMs still have the problem it's probably hardware, but if you want to cover all the bases, check if it's there in recovery and try flashing an RUU.
Sent from my Incredible 2 using Tapatalk 2
You wiped your phone right?
But its probably hardware.
Sent from my Incredible 2 using xda app-developers app
It is there in recovery, evn un rooted and istalled stock vzw with latest radio. Still having the problem. Must be a chip in the phone...
Sent from my GT-P6210 using XDA Premium HD app
Hi all,
Not sure if anyone is having the same issue I'm having. When I hit the back capacitive button once, 30% of the time it'll register 2 backs with 2 vibrations. It gets kinda annoying cause sometimes it'll get you out of an app if you it back twice. I called Samsung tech support and they told me it's a software issue and they can fix it out I pay$49.99. Their tech will remote access my phone and fix it on the spot. I just don't understand why I have to pay since my phone is still under warranty. I had this issue since my phone was brand new and stock but didn't complain cause I didn't think it would bother me but now it's getting annoying. Anyone had this same issue, and knows how to fix it?
Thanks in advance!
Sent from my SGH-I317M using xda app-developers app