phone stops ringing after a split second - Droid Incredible Q&A, Help & Troubleshooting

i've tried searching this forum with no luck for results, so maybe someone can point me in the right direction...
just wondering if there is a fix for this issue, that apparently is a bug:
when receiving an incoming call, and while the phone ringer is turned on, it will ring for a split second then it will stop ringing. the call will still be coming through and i can answer it and talk just fine, it's just the ringer that is the problem. this happens randomly, and i've found numerous posts on other forums by searching google, but haven't been able to find anything here.
can't post a url so here's some quotes:
My Dinc sometimes stops ringing after half a second with incoming calls. I'd hear a very short ring and then it just stops ringing or vibrating. I just noticed this today after missing several calls with my phone today.
This problems comes on randomly and goes away in a similar fashion. This seems to happen only when the phone is lying screen down on a flat surface. I called HTC and they said it might be due to the sensor in the front and advised me to not put phone face down and always carry it in a pouch. This is not an acceptable solution. I carry my phone in my pocket and it can very well be face down in there.
Has anyone noticed this problem? If not, I invite you to reproduce this problem. Put your phone screen down on a perfectly flat surface and try to call your cell. I'm wondering whether my phone is defective or it's a much wider issue.
Thanks.
Update: Apparently there is a feature on HTC devices when if you're holding the phone and if it rings, it will mute if you put it on a surface face down. While this is fine, the problem with my device is that if I leave it on a flat surface, it will do that for all subsequent calls too (ring for half a second and then mute). Maybe my phone has a bug in implementation of this 'feature'?
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It's a well known issue that HTC has not fixed and will most likely never fix. I've been through 3 Dincs because of this problem and they all do the same thing. Quite irritating! Nice phone except for this BIG bug.
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is there any fix for this bug? and does anyone know if this bug is software or hardware related. currently, i'm running stock 2.2 rooted with city id deleted. thinking about flashing CM7 or another custom rom, and just curious if it will do this with those roms as well.
thanks for any help

Must be an issue with the stock rom. I've never had a problem. But I've also never ran the stock 2.2 rom. I ran stock 2.1 until root was achieved. Custom Rom's from there on out.
Sent from my ADR6300

Also on my HTC Wildfire
This happens also on my htc wildfire android v2.2.1 (latest official rom), i think it is caused by the mute-on-pickup feature that is bugged in some way, even if i have turned it off.

Related

Vibration...not so stable

I've seen a couple of people post on this issue but not many is facing it so i'm wondering if it's cause by a certain software? Or is this just another bug in the 2.1 and hopefully it gets fixed in 2.2
I've got the sound manager app installed to activate the vibration again once it stops. Usually it's for my SMS but over the last 2 days, even when i draw the unlock pattern, it does not vibrate anymore until i re-activate it using sound manager.
I've read that it could be the battery being weak but my batt was at some 65% so i'm guessing that is not the reason.
Anyone knows what maybe causing this vibration to stop issue? Maybe it's an application causing it....my only guess is "Handcent".
I've had this issue for the last month.
I've tried a few different things and usually it comes back, one way or another.
A few days ago I discovered something that leads me to start thinking I have a hardware fault. My vibration disappears almost daily now but the last 3/4 times it's gone I've done nothing except give the phone a light tap (light as in two fingers on the back of the unit) and the vibrate function has immediately returned.
I'm just guessing but it kinda looks to my untrained eye that it's a hardware issue on my handset - it may just be mine though.
Ha....if that is the case then you probably have a faulty hardware. No tapping is going to make mine vibrate until i launch Sound Manager to reset the vibration setting
I'm gonna contact HTC and get it sent back in the next few days for sure. I think I'd prefer it to be a hardware problem (fixable) than a non-descript software issue that may or may not be fixed at some point in the future.
Well I hope there's a permanent fix soon for you
mine always has some problem with the vibrate too...
Anyone any news? The vibration of my Desire is not stable, you clearly hear changes in the speed/power. I contacted HTC and wait for their answer.
For your information, it does always work and I am using Android 2.2.
My vibration works without sound manager on 2.2. I have even had the phone turn off due to low battery and the vibration works once the phone is back on charge
Sent from my HTC Desire using XDA App
HTC told me to hard reset the device. I can not believe that a hardware issue is solved by software reset ?
[email protected] said:
HTC told me to hard reset the device. I can not believe that a hardware issue is solved by software reset ?
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Generally it's the first thing they think of to try, regardless of the fact it means you lose all your data.
Mine hasn't changed/failed since getting the phone in April (on its day of release)
teffers said:
Generally it's the first thing they think of to try, regardless of the fact it means you lose all your data.
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That's what I think too. I will hard reset the device after my holiday and will take care of a backup myself. If this doesn't fix the issue I'll send it to HTC...
Bad Vibrations
I've noticed a problem recently, that I get vibration when the phone rings with an incoming call, or when I switch to vibration profile, and the handset also gives 'haptic feedback' when typing etc, but no longer vibrates when I receive text messages or emails, despite soft resetting, de- and re-selecting all the relevant options.
Running 2.1 on T-Mobile, can't tell you what software I've got on it as I stood on it and cracked/trashed the screen earlier today - phone still running, receives calls, seems to be receiving emails, but can't read anything at all on the screen.
On a side note, does anyone know how to get data off a running Desire with an unreadable screen?! I can't get it to sync with the PC Sync software because I can't get it into sync mode from the touchscreen menu
Phone is set up to backup to memory card, so I am now wondering if I can use that card in a replacement handset to restore my data to new phone?
Sorry for hijacking the thread a little! Ed

Rhodium400 in-call problems with hearing either side (proximity sensor?)

I know the proximity sensor is not functional with the Rhodium400. My wife and I are both running the newest version FRX 7.1 on the .27 kernel.
She had issues with Windows Mobile getting a data connection, and it would carry over to Android. So I dd a hard reset on Windows Mobile and started her Android from scratch (as it was having other slowness and issues also). Ever since then she tells me (and I have heard this in call) that every time she puts her cheek or face to the phone it will sound as if the call dropped but it doesn't drop really. She can't hear me and I can't hear her, but as soon as she takes her head away she and I can both hear again. This doesn't happen all the time, and is likely only happening when XDAndroid has not been rebooted in a few days.
I have not been able to confirm it by sitting right beside her and calling and confirming the problem, but I plan to do so tonight. At first I thought she was just muting me because she was ticked at me...don't ask , but she isn't smart enough to come up with something like this, because technically it sounds like the proximity sensor is mucking up the phone call which I thought was not possible from everything I have read. I even had her turn the power button off at the top to turn the screen off, to make sure she wasn't bumping any buttons. The way it looks, it almost sounds as if the phone is inadvertently trying to place another phone call and putting the first phone call on hold.
Has anyone else had this issue? Doe anyone think this is likely a proximity sensor issue, or have any advice for when I get home tonight and start playing with the phone?
Supposedly also this issue was going on with her in the car and the phone plugged into a car charger. She called me back with it not on the charger and it is not messing up anymore. I don't know if it is coincidence or not, since it wasn't always doing it to begin with.
Never heard of this, almost sounds like a hardware failure.
Run WinMo for a few days, see if you can recreate the problem there. If so, there's something going haywire with the physical hardware.
I get a situation kind of like this in Android, but not WinMo. Basically if I recieve a call it's about a 50/50 chance that this happens. I can't hear them and they can't hear me. There is no sound at all, like the speaker and mic don't even turn on. However, mine doesn't seem to have anything to do with the proximity sensor as it does it as soon as I hit the answer button and moving the phone away doesn't fix it. Also, it's only when recieving calls, outgoing calls work all the time.
I've had similar problems, but quite a bit in the past, making me think mine was software or settings. So don't discouraged!
My thinking is, since auto-mute to rear speaker/mic system is a 'feature', that maybe that system gets triggered. Check those settings, and that level/bubble calibration stuff.

[Q] Random Muting during a call.

I've been having a weird issue with my phone muting the mic during calls. This mute seems to be independent of the mute softkey on the phone (when it gets muted, the softkey is not lit, nor does toggling the softkey unmute the mic). This is incredibly annoying as once it mutes, the only way to continue the conversation is to hang up and redial. This issue occurs both using the phone normally (phone to ear), with a wired headset (so no possibility of cheek activating softkey), and with a bluetooth headset. In all 3 scenarios the mute will toggle on its own, seemingly randomly. I can go through a 40 minute call with no problems, yet sometimes it seems to mute right after I make the call.
Has anyone else had this issue?
This is what I have done to troubleshoot the issue:
1) With the original phone that I bought, I reset that phone back to factory settings and set it back up. Issue still persists.
2) Had the phone swapped out at the same Verizon store that I bought it at. Issue still persists.
3) Reset the new phone back to factory defaults. Issue still persists.
I will try the following:
Reset phone back to factory defaults and not install any apps whatsoever (running only apps that came with the phone, won't disable anything such as VZW Backup Assistant, etc either). Something tells me that this won't fix the problem either.
Does anybody know what I can do? This is a great phone but I'm a little miffed about not actually being able to make calls with it. I called VZW tech support and they are willing to replace the phone, but I basically have to go from a NEW phone to a certified like-new device (which VZW allows up to a maximum of 2 blemishes on the back, which I am not ok with) through no fault of my own.
See this thread on the Google Code bugtracker: (Hm.. I can't seem to post a link as a new forum member.. well its bug ID 24019 on the android bugtracker off of code.google.com) Don't want to munge up a link and piss off a mod or anything.. sorry guys :/
That im affraid is a nasty bug that is yet to be fixed.
Have you experienced this bug? I'd like to hear from members of this forum on if they have this issue, and how they resolved it (if at all). I was surprised that something so blaring isn't on the list of known GNex/ICS bugs (at least not on the one I saw on androidforums.com). I'm just uncomfortable with how the Verizon reps are pretending to not know about this issue...
//Edit: Oops. Found the other thread in this forum on this issue. It seems that I'm describing this as a mic muting issue, whereas other people are describing it with "mic cutting out" so I can never find their posts. Post ID 1403051 in Galaxy Nexus General.

Mic muting when screen goes off...

So.. i have had a weird problem for quite awhile now but have been putting up with it..
When on a voice call when the screen goes off it will mute the mic, leaving the other person asking if i am there.. i have to shake the phone or hit the power button a bunch. It also doesn't wake up instantly when that happens, almost like its in a deep sleep. I don't have any battery saver apps or anything installed....
I am using CM11 right now with FL24 modem, i have tried other modems.. same issue.. This issue also happened on other roms incluing vanir and others...
I did a search and found one other person with the same exact issue.. but no fix posted, was hoping someone might have an idea on how to figure this out.. thanks..
Experiencing Similar Problem
I've been experiencing a similar issue for a bit over a month, too. I'm not quite sure if it was when the screen went off, but certainly within 15 seconds of making or receiving a call my mic cuts off. It sometimes comes back after -- I don't know if that's because I shake the phone around or otherwise get the screen to come on, although the mic turning back on and the screen turning back on do not happen at the same time.
I'm also on CM11 with FL24 modem on a Samsung Epic 4G Touch, which makes me suspect it's the same problem. Do you have a link to the other forum post?
I suspect it's a relatively recent regression with CM, because I installed CM11 on the phone at the end of October and everything was fine. I first started experiencing the issue a few weeks thereafter. I can't recall if it happened after upgrading CM, or if It was after I installed Google Voice (since removed,) or if there was no particular prompt.

How to get phone to shut screen off when taking calls?

This has been annoying since I got the phone 7 months ago.
It doesn't turn off the screen when I take/make a call. I'm constantly putting my caller on hold or even hanging up with my ear or cheek. I've Googled the crap out of this and I've found MANY different settings to check/change - NONE of which exist on this phone.
So does anyone know? Is this simply not a feature of this phone?
Thank you.
bcsteeve said:
This has been annoying since I got the phone 7 months ago.
It doesn't turn off the screen when I take/make a call. I'm constantly putting my caller on hold or even hanging up with my ear or cheek. I've Googled the crap out of this and I've found MANY different settings to check/change - NONE of which exist on this phone.
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I thought it was just me! I haven't looked for a solution as yet, but if you find one please post back here and share.
Actually I did resolve it finally! I installed a different dialer app and it worked with it. I hated the app though, so I uninstalled it. Before I had a chance to find a different app, a call came in (using the default app again) and it worked as it should. I can't explain why, but for me... installing a different app and then removing it got the default dialer to behave correctly.
Now that it works "correctly", I have noticed a quirk with it. I have to wait for an outgoing call to actually be ringing (which can take some time with some calls) before I put it up to my ear or the screen won't shut off until I bring the phone down and then back up. Now, it is *possible* that this was always the issue and I just never figured it out. So maybe the whole app install/uninstall thing is unnecessary. Not sure.
bcsteeve said:
Actually I did resolve it finally! I installed a different dialer app and it worked with it. I hated the app though, so I uninstalled it. Before I had a chance to find a different app, a call came in (using the default app again) and it worked as it should. I can't explain why, but for me... installing a different app and then removing it got the default dialer to behave correctly.
Now that it works "correctly", I have noticed a quirk with it. I have to wait for an outgoing call to actually be ringing (which can take some time with some calls) before I put it up to my ear or the screen won't shut off until I bring the phone down and then back up. Now, it is *possible* that this was always the issue and I just never figured it out. So maybe the whole app install/uninstall thing is unnecessary. Not sure.
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I had a same problem too, but did resolved after factory reset. But I don't know where is the problem located, maybe the proximity sensor is very sensitive even with dust.
Sorry, bad English.
Your English is fine
I think you might be right, because my problem now seems to come and go. The screen definitely shuts off, but there's some times when my face will put the call on mute or other strangeness. I've even accidentally sent an email to my Mom, all with my cheek while on the phone with someone else! I had to click the back button 6 or 7 times to get back to the phone screen.
This phone was good value, but I do regret the purchase.
The proximity sensor is very sensitive, even with a very small string. I just test this when I call my second phone. And moving around my finger, and boom! My screen is turned off, but did turned on again after I moving away my finger. This is surprising me when I call my mom, and I force to turn off my device, and it's rebooted. After my device is successfully booted, I tried to call my Dad, and surprisingly the screen is not turned off. So I'll try to find the problem, and I founded them:
The proximity sensor is very sensitive, so be sure to wipe the proximity sensor until it gets clean completely.
That's it, so no matter if you use a different dialer or default dialer for your device, just keep in mind that I mentioned there.
Thank you. As always, sorry for my bad English.?

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