Develop Bugs

How do I enter command when in fastboot mode (Desire)?

Hello.
I'm pretty sure i bricked my HTC desire yesterday when trying to flash LeeDroids Mod. My phone hangs at the three green HTC letters and it has been like this the whole night. I've tried taking out the battery and things like that but it still hangs. Even when triyng to do a recovery. So i searched the forum to find out how to unbrick the phone and i found a nice thread that explains how to get acces to the SD again and then how to unbrick the USB connection. But I havent been able to try this out yet since i cannot find out how to enter commands when in fastboot. I know I need to be connected with a USB-cable to the PC, but what else do I have to do?
Hope someone can help 'cause I would really love to have my HTC Desire working again so that i can try out more cool FroYo mods from this lovely forum.
- Czepluch

czepluch said:
Hello.
I'm pretty sure i bricked my HTC desire yesterday when trying to flash LeeDroids Mod. My phone hangs at the three green HTC letters and it has been like this the whole night. I've tried taking out the battery and things like that but it still hangs. Even when triyng to do a recovery. So i searched the forum to find out how to unbrick the phone and i found a nice thread that explains how to get acces to the SD again and then how to unbrick the USB connection. But I havent been able to try this out yet since i cannot find out how to enter commands when in fastboot. I know I need to be connected with a USB-cable to the PC, but what else do I have to do?
Hope someone can help 'cause I would really love to have my HTC Desire working again so that i can try out more cool FroYo mods from this lovely forum.
- Czepluch
Click to expand...
Click to collapse
you have to use adb, google the android sdk and start there

All you need to do is boot into FASTBOOT, plug in your USB and run an RUU to get back to stock (assumg one is available for your phone) and then root again, had to do it myself the other day

you do not have to do ANY of this
if you are using clockworkmod or any custom recovery then there is the option to mount USB storage in which you can put on a backup or any other rom onto your sd card, unmount usb storage, and flash it, all in one.

cgrec92 said:
you do not have to do ANY of this
if you are using clockworkmod or any custom recovery then there is the option to mount USB storage in which you can put on a backup or any other rom onto your sd card, unmount usb storage, and flash it, all in one.
Click to expand...
Click to collapse
How do I do that when my phone doesnt boot? As i wrote in the first post it is stock at the 3 green HTC letters. I was using clockworkmod to flash, but as I wrote i cannot boot into andoid atm.
@AndroHero: Can you please give me a link or something? I have tried a lot of things, but i doesnt seem to work, so I would like to be certain that the link and guide im using is right.

czepluch said:
How do I do that when my phone doesnt boot? As i wrote in the first post it is stock at the 3 green HTC letters. I was using clockworkmod to flash, but as I wrote i cannot boot into andoid atm.
@AndroHero: Can you please give me a link or something? I have tried a lot of things, but i doesnt seem to work, so I would like to be certain that the link and guide im using is right.
Click to expand...
Click to collapse
Do you have the fake-flash zip file renamed as update.zip and at the root of your SDCard?

dnlgee said:
Do you have the fake-flash zip file renamed as update.zip and at the root of your SDCard?
Click to expand...
Click to collapse
yes i do

czepluch said:
yes i do
Click to expand...
Click to collapse
Have you booted the phone while holding the volume down and then selecting recovery, then when recovery boots, press volume up and power then select "apply update.zip" ?

The problem is that when i choose recovery it freezes aswell. The screen with the phone and the little red triangle freezes, so i cannot choose recovery.

EddyOS said:
All you need to do is boot into FASTBOOT, plug in your USB and run an RUU to get back to stock (assumg one is available for your phone) and then root again, had to do it myself the other day
Click to expand...
Click to collapse
So do what I said here...to get into FASTBOOT hold back and power it on

What is RUU?
Edit: Maybe I need someone to make a step by step noob guide? Im totally lost. Ive flashed my Desire lots of times before and ive never had a single problem, but right now i really dont know what to do and how to do?

If you're asking questions about RUU's then maybe rooting wasn't for you. It's basic stuff. You need a grasp of the basics before trying something advanced!
Basically it's the official ROM file from HTC/your phone vendor...

Okay. Thanks. I thought that RUU was something like that but I just couldnt see how i should be able to acces any files right now. As i wrote before the phone freezes at the picture of a phone with the red triangle, and i am not able to get any further that that. I would really appreciate if anyone could tell me how and what to do next?

I had the same problem a few days ago. For me it worked to just go through the rooting process again, you can find the steps on modaco (just step 1 of r6), I can't link them at the moment I'm at work and it seems I can't open modaco from here.
Anyways if you follow step 1 you can access the recovery again and the phone will boot past the HTC logo screen.
Also these steps are well documented on modaco.
Try this first since it will save you the step of running the RUU, which I wasn't able to (somehow the software complained my battery was below 30%, which it wasn't)
Good luck hope this solves it for you.

czepluch said:
Okay. Thanks. I thought that RUU was something like that but I just couldnt see how i should be able to acces any files right now. As i wrote before the phone freezes at the picture of a phone with the red triangle, and i am not able to get any further that that. I would really appreciate if anyone could tell me how and what to do next?
Click to expand...
Click to collapse
You don't need to go into recovery! boot into FASTBOOT and then leave it at that. Plug the phone in and it will then say FASTBOOT USB. Then run the RUU your phone came with originally. You don't need to go anywhere near Recovery

I am pretty certain that ive found a solution now. I deserve a fist in the nuts for being so stupid not to press volume up + power when trying to get into recovery mode. But fortunately dnlgee asked if i had remembered this. Now that ive gotten this far i should be able to solve the rest. I will however return if im still unable to solve it.

czepluch said:
I am pretty certain that ive found a solution now. I deserve a fist in the nuts for being so stupid not to press volume up + power when trying to get into recovery mode. But fortunately dnlgee asked if i had remembered this. Now that ive gotten this far i should be able to solve the rest. I will however return if im still unable to solve it.
Click to expand...
Click to collapse
Ah I missed that part, I couldn't access recovery either. Only thing left working was fastboot for me. All other options would hang on the HTC logo screen.

Help

I tried rooting my evo and can't get past the boot screen. Is my phone ****ed or can it be saved.
sent from my nootered nook

ruiza997 said:
I tried rooting my evo and can't get past the boot screen. Is my phone ****ed or can it be saved.
sent from my nootered nook
Click to expand...
Click to collapse
What method did you use. What is your phone software and hardware setup?
Sent from my PC36100 using XDA App

this is the method that i used [ROOT] ~~~ HTC EVO - Universal Auto Root ~~~ v2.2 (works with all version)(2/1/11). im sure i did something wrong do not want to make it seem like i am placing the blame on the dev that wrote this. as for the other info well lets just say im an ass cus i didnt write it down like it was recomended. if it helps any i bought it a month ago max 2 months not shure it that helps.

Can you Boot into Recovery? (Hold Power+Volume Down when phone is off)
Did you create a Nandroid backup?

yes i did trying it now thank you for the help

after i boot into recovery what is next

go down to where it says recovery using the down volume button and click on with the the power button. Hopefully this will take you into recovery mode. If it does take you into recovery mode go down to where it says wipe cache partition and click on it and select wipe. Then go to where it says advanced and click on it. Then click on dalvik cache and click on the then select wipe. If you can do this they you can try to reboot your phone. If not. Let me know.
If you didn't do a backup and you can get into recovery you can do a data factory reset. Its on the green recovery menu.
If you cant get into any of that and you get stuck on a red triangle try holding the power button and the volume up and you should see a menu with a factory reset. click on that and it should wipe your phone.

i tried the first step and it did not take me to recovery mode and of course i did not do a back up cus im a dumb ass. I did manage to get to the screen with the red triangle and did a factory rest. ok another stupid question do i reboot the system or select apply sdcard update zip.

if you did a factory data reset just reboot. Hopefully this will get you back.

It might take a few extra minutes to start up so give it a few extra minutes.

on the white htc evo screen

has it been more that 5 minutes.

still on the evo screen sorry about the delay was talking to my wife, she doesnt know i screwed up my phone had to keep her occupied

Ok give me a minute. Were having storms here so my internet is slow. First you will need a SD card for your phone. Clean it out except for one file you will need to download.
You need to download pc36ing. Zip for 3. 70. 651. 1 just search the form and you can get it for free.
Sent from my PC36100 using XDA App

got the card and the file extracting it to the new sd card as i type this

ok dont extract the file. Just put the whole zip file on the sd card. Once you do this turn off the phone. Pull the battery if you have to. Then start the phone by holding the power button down and the down volume button. This should that us to the boot loader. One click down you should see the HBOOT usb at the bottom. Click down to go there. Once there click the power button then select fastboot, then bootloader. If everything went well you should be ask to flash something. Then select your file on the sd card.

i see what happened. this is why i dont use auto scripts. if one command fails, there is no possible way to find out which. just unroot using an ruu or a pc36img.zip and then do zikronix's there will be root tutorial. i'll link it in my sig soon.

doesnt appear to be reading the file says no image. to be honest not sure if i am doing this right. did you want me to use two different sd cards.

make sure it's named pc36img.zip exactly. and is on the root of ur sdcard (not in any folders). i have the method linked in my sig now btw.

dkdude36 said:
i see what happened. this is why i dont use auto scripts. if one command fails, there is no possible way to find out which. just unroot using an ruu or a pc36img.zip and then do zikronix's there will be root tutorial. i'll link it in my sig soon.
Click to expand...
Click to collapse
try to follow the above link. This might be a little easier. Don't worry your phone can see be saved. If all else fails your phone is not rooted so you can take it to Sprint and tell them that your phone is jacked and you need a warranty replacement. Last resort.

[Q] Stuck on recovery.. Please help

Hi, I have searched everywhere on XDA and on google and couldn't find a solution for my problem.
I wanted to root my device using VISIONary+. When I tried to do the permanent root, it rebooted my phone once, and then black screen, reboot a second time and I get stuck on the recovery screen.
I took out the battery, sd-card and sim, tried again, same result.
If I try to do a wipe (both data/factory reset and cache partition), I end up with the same result.
When I try to "Apply sdcard:update.zip", I get -- Invalid operation. -- and then the same result.
What causes this to happen and how can one fix this?
Oh and on the screen it says: "E:Can't open /cache/recovery/command"
Android system recovery <3e>
...
Reboot system now
Apply sdcard:update.zip
Wipe data/factory reset
Wipe cache partition
--------
E:Can't open /cache/recovery/command

Did the temp root (which you WILL have done first) work ok? Did you remember to tick the required options?

Mr_JMM said:
Did the temp root (which you WILL have done first) work ok? Did you remember to tick the required options?
Click to expand...
Click to collapse
Thanks for the quick reply!!!
Yes. The the temp root was fine. When I went to do the permanent root, it asked for root access, I selected "allow access" and then my phone rebooted.
Now I'm stuck with a black screen, a phone and a red triangle (Recovery mode).

Racking my brain as this happened to me but was a while ago now.
There is a way to reboot the phone without pulling the battery, some combination of volume button and power button but failing that if you pull out battery the phone should reboot as usual. If you can get it to there double check the Visionary thread to ensure every step is followed.
Sorry, one question I should have asked is what HTC version are you on? You will probably need to downgrade or use the gold card method if it's 1.82+

Mr_JMM said:
Racking my brain as this happened to me but was a while ago now.
There is a way to reboot the phone without pulling the battery, some combination of volume button and power button but failing that if you pull out battery the phone should reboot as usual. If you can get it to there double check the Visionary thread to ensure every step is followed.
Sorry, one question I should have asked is what HTC version are you on? You will probably need to downgrade or use the gold card method if it's 1.82+
Click to expand...
Click to collapse
Thanks man, here is my info:
ACE PVT SHIP S-ON
HBOOT-0.85.0007
MICROP-0438
RADIO-26.03.02.26_M
eMMC-boot
Oct 11 2010, 12:47:02
Even I take the battery out, I still end up back in the recovery mode.
Is this gonna cost me to go to go back to the store and have them fix it for me?
I would love to be able to do it myself.
And yes, I followed every step.

Sorry, it's the software info I need (settings -> About Phone).
I will bet that you're on 1.82+ in which case you will need to create a goldcard (there's a recent thread in the General section on this matter) and downgrade the software first.
That was what I had to do.
Turn the phone off by what ever means then press vol - TOGETHER with the power button (takes you to recovery) then select reboot option there (again, can't remember what the default options are but one should be for rebooting device.

Mr_JMM said:
Sorry, it's the software info I need (settings -> About Phone).
I will bet that you're on 1.82+ in which case you will need to create a goldcard (there's a recent thread in the General section on this matter) and downgrade the software first.
That was what I had to do.
Turn the phone off by what ever means then press vol - TOGETHER with the power button (takes you to recovery) then select reboot option there (again, can't remember what the default options are but one should be for rebooting device.
Click to expand...
Click to collapse
All the help forums require me to be inside android and set it to be HTC sync... Doesn't help much if I can't start android in the first place.
I went to the reboot device, and I'm still stuck... How can I get out of it?

Nothing I own has windows on it thus I did manage to sort this out, when I was in same boat, without windows thus without HTC Sync. I just needed a windows machine (work) to create the gold card.
I am almost certain that I could get the phone to reboot after getting to the same stage using the volume buttons and power button from the red triangle screen (sure it was vol+ And power button (press vol+ first). You should then see a new menu.

Mr_JMM said:
Nothing I own has windows on it thus I did manage to sort this out, when I was in same boat, without windows thus without HTC Sync. I just needed a windows machine (work) to create the gold card.
I am almost certain that I could get the phone to reboot after getting to the same stage using the volume buttons and power button from the red triangle screen (sure it was vol+ And power button (press vol+ first). You should then see a new menu.
Click to expand...
Click to collapse
I can access the menu. It's vol+ first, and then power button. As I said in the first post, I am presented with 4 menu items. None of them is helping me.
Is there a way to flash from recovery mode, etc? Or do I have to go back to the store and have them fix this for me?
Even I create the gold card, I can't do anything in recovery mode. I need to get out of recovery mode first.
I've googled some more, and I found that you can recover using backup.zip, but I like I said, I get "-- Invalid operation. --".

Sorry, I need to go out for a few hours.
Found this thread and whilst the OP ended up sending phone back there are some useful things in it to try.
http://forum.xda-developers.com/showthread.php?t=1035027&highlight=Visionary+red+triangle
Let me know how you get on and I'll try and come back to you on my return if no one else has popped by first.
Stay positive, this happened to me and I got it sorted. Just wish I could remember what I did.

Mr_JMM said:
Sorry, I need to go out for a few hours.
Found this thread and whilst the OP ended up sending phone back there are some useful things in it to try.
http://forum.xda-developers.com/showthread.php?t=1035027&highlight=Visionary+red+triangle
Let me know how you get on and I'll try and come back to you on my return if no one else has popped by first.
Stay positive, this happened to me and I got it sorted. Just wish I could remember what I did.
Click to expand...
Click to collapse
Got a little further.. I have to go to fastboot. Then I can do a flash. I will keep you informed. Hopefully this will work.

RichardState said:
Got a little further.. I have to go to fastboot. Then I can do a flash. I will keep you informed. Hopefully this will work.
Click to expand...
Click to collapse
by the looks of it u are on 1.72+ official rom.. u cant root that
just to confirm it... go to settings>about phone what is the buid number ?
i will help u in everything.. just give me that info

Leather|Face said:
by the looks of it u are on 1.72+ official rom.. u cant root that
just to confirm it... go to settings>about phone what is the buid number ?
i will help u in everything.. just give me that info
Click to expand...
Click to collapse
The current image version is 1.38.421.1
I cannot go into android to be able to go settings>about phone to get the number. I just got it through the HTC Android Phone ROM. Gonna try update quickly to 1.72.405.3

Nope. It didn't work. I get "Error [131]: CUSTOMER ID ERROR"

RichardState said:
The current image version is 1.38.421.1
I cannot go into android to be able to go settings>about phone to get the number. I just got it through the HTC Android Phone ROM. Gonna try update quickly to 1.72.405.3
Click to expand...
Click to collapse
why do u wanna update to 1.72 when u want to root ur phone.. i told u in 1.72+ official roms.. u cant ROOT... do want to install custom roms or what ?

Leather|Face said:
why do u wanna update to 1.72 when u want to root ur phone.. i told u in 1.72+ official roms.. u cant ROOT... do want to install custom roms or what ?
Click to expand...
Click to collapse
I just wanna get my phone up and running again. How can I do that?

RichardState said:
I just wanna get my phone up and running again. How can I do that?
Click to expand...
Click to collapse
hmm.. ok do this thing... take battery out, then back in. press vol down and power button same time.. u will go into bootloader.. from there just do a factory reset,,. use ur vol button to navigate up and down and power putton for selection in the bootloader menu.. ul lose everything on the phone u have installed (sdcard wont be touched)

Leather|Face said:
hmm.. ok do this thing... take battery out.. press vol down and power button same time.. u will go into bootloader.. from there just do a factory reset,,. use ur vol button to navigate up and down and power putton for selection in the bootloader menu.. ul lose everything on the phone u have installed (sdcard wont be touched)
Click to expand...
Click to collapse
Formatting DATA:...
Formatting CACHE:...
Rebooting
It reboots, I see HTC and then black, then I see HTC see again, and I'm back into recovery mode again.

Just encountered something weird... Upon loading the bootloader, I see a quick flash that it complains about images that aren't found or something. Can this be it? How did this happen? I saw it earlier today and just now.

RichardState said:
Formatting DATA:...
Formatting CACHE:...
Rebooting
It reboots, I see HTC and then black, then I see HTC see again, and I'm back into recovery mode again.
Click to expand...
Click to collapse
is ur phone locked and branded to ur network provider ?

[Q] what to do if your DZ doesn't detect zip's?

Hey everyone,
I've been trying to unroot my desire Z , but it wont detect my 1.34 PC10IMG.zip files anymore in the hboot... i even renamed them to PC10IMG, and still nothing , i've been trying allot of things for 2 days now. is my phone bricked or something , or is it because my phone became G2? since i accidently put a g2 rom before which i had to reroot to gain my MIUI rom back. my camera is broken so i need to unroot it for the warranty
Can someone help me ?
Extra information about my phone:
HTC DESIRE Z UNBRANDED
MIUI CUSTOM ROM
VISION PVT SHIP S-OFF
HBOOT-0.82.0000
MICROP-0425
RADIO-26.02.01.15_M2
eMMC-BOOT

When you go into HBoot, what option are you choosing?
You currently have your issue spread across 4 threads, asking various questions about the same issue. So its very hard to follow where you are at and how to help you. You really should have just started one thread, and stuck to it.

redpoint73 said:
When you go into HBoot, what option are you choosing?
You currently have your issue spread across 4 threads, asking various questions about the same issue. So its very hard to follow where you are at and how to help you. You really should have just started one thread, and stuck to it.
Click to expand...
Click to collapse
ah sorry for that i thought i would find my answer quicker, I will stick to this thread, the options i choose is , first of all i type in CMD adb reboot bootloader , then i get at Fastboot USB , then i use my power button, and then i get at HBOOT where it should load my zip file , like always. but which doesn't happen now...
Do you think my phone is still fix-able?

civano said:
ah sorry for that i thought i would find my answer quicker
Click to expand...
Click to collapse
Cross posting will probably make your answer slower (in addition to being against forum rules, and just generally cluttering the forum). At least personally, I'm getting confused where you are at, and what steps you have done to get to this point, due to the information being scattered across several posts.
What happens when you try to access HBoot from the phone itself? By having power off, then holding volume down, and pressing power?

sorry for the cross posting,
I've did volume down and pressed power , and i came in bootloader

Can you go into recovery (from Hboot) and flash the ZIP from there?

do you mean : Recovery > install zip from sdcard > choose zip from sdcard > PC10IMG ? this is not possible if you mean that
because i get:
E:can't open \sdcard\PC10IMG.zip (bad) installation aborted

Yes, exactly.

is this a good sign? what should i exactly do next ?

You must have edited your post. When I responded "Yes. Exactly" I didn't see where you said the install failed.
No, thats not a good sign.
On the Hboot screen, does it say S-Off or S-on?

it says VISION PVT SHIP S-OFF

oops double post i didn't notice we were on 2nd page

Weird, and you're still rooted?
Have you tried to download the ZIP again, just to make sure it wasn't corrupted on download?

yes i did , i redownloaded it , before i had accidently downloaded a G2 stock rom , because i was following a unrooting guide , but it wasn't a good one so i had G2 stock rom without root , then i just simply rerooted it and went back to my MIUI rom, and since that time i have problems :/ , i also had back-ups of the 1.34 sense system but when i recover them i just get stuck at the HTC splash screen , i really dont know what to do now
did the G2 rom ruin my phone or? is there any possibility to retreive stock rom

lol :/ i suppose i'm quite done now , if it doesn't detect the packages i'm far from home , and wont be able to recover anything

Sorry I can't help you more, I'm out of ideas. There are lots of people here with more knowledge than I. So hopefully they can help.

Well anyways thanks for your time , hopefully someday someone knows the answer

civano said:
ah sorry for that i thought i would find my answer quicker, I will stick to this thread, the options i choose is , first of all i type in CMD adb reboot bootloader , then i get at Fastboot USB , then i use my power button, and then i get at HBOOT where it should load my zip file , like always. but which doesn't happen now...
Do you think my phone is still fix-able?
Click to expand...
Click to collapse
just to make sure, you're using your volume keys to scroll to the BOOTLOADER option, then pressing the power button, correct? sounds to me like you're saying that you're entering hboot in fastboot, then pressing power button immediately? this would still not land you in bootloader.
pc10img files won't be seen if you're in the fastboot menu. when you select bootloader, it should do a quick scan of the sdcard looking for files with certain names (including pc10img.zip)
sorry if it's been said elsewhere, I didn't see:
what version of CWM recovery are you using?
which PC10IMG are you attempting to flash?

pmcqueen said:
just to make sure, you're using your volume keys to scroll to the BOOTLOADER option, then pressing the power button, correct? sounds to me like you're saying that you're entering hboot in fastboot, then pressing power button immediately? this would still not land you in bootloader.
pc10img files won't be seen if you're in the fastboot menu. when you select bootloader, it should do a quick scan of the sdcard looking for files with certain names (including pc10img.zip)
sorry if it's been said elsewhere, I didn't see:
what version of CWM recovery are you using?
which PC10IMG are you attempting to flash?
Click to expand...
Click to collapse
Thanks for your respond,
The thing i exactly do is enter the bootloader then it would give me 4 options Bootloader , Reboot , Reboot Bootloader or Power Down.
Once i scroll to Bootloader which is not necessary since it already selects bootloader at the begining , then i press my power button , and then it should go to Hboot mode , once he enters that it takes 2 secs and he scans the SDCARD , but he will detect nothing. I've tried several PC10IMG.zip but somehow he wont find it, the one i'm using is the 1.34 PC10IMG.zip. i've tried a couple and redownloaded it , but it was no succes.
Btw i also got a recovery of 1.34 sense stock rom , the 1st day i rooted i made a backup of my stock rom , but it's not recover-able anymore , once i recover it by CWM , i get stuck at splash screen after installation first boot.
The CWM i'm using atm is the 3.0.2.4.

bump. any professionals who can help me?

[Q] G2 flashing orange and green led lights,won't turn on.

my phone(tmo g2,rooted running extrahotsauce rom) is flashing the green and orange lights now that its charging...the battery was fine and i was doing a backup using clockword mod recovery and once that occured i rebooted,then rebooted again into recovery and from then on the phone hasn't turned back on. i put it on charge at first and no light,left it on for a bit and now there's green and orange led lights blinking continuosly,any one know the cause? and more important, the solution? any help would be much appreciated, thanks
someone posted in the evo 4g forums saying the phone was overheating? doubt that was the issue. but now that it isn't working,i am hoping it is

Turned on but kept shutting down on its own,somehow got it into clockwork mod recovery,wiped data and cache(after backing it up), wanted to install the mexdroid rom and the phone shut off again at the end of the wipe,now it just turns on at the htc screen.
when i hold volume+power and get to the boot screen,it wont let me scroll up and down using volume,instead it automatically just tries to update.
stuck at htc screen,just wanna try to restore my phone,any help would be great. thanks and sorry for being such a damn noob

Do you have a pc10img on your sd card? If so, you need to get that off of there to get into recovery. Also, it sounds like something is seriously wrong with the battery and you should replace it.
Sent from my HTC Vision using XDA Premium App

found it,its a zip file right? it wont let me delete it though,is there a certain way to do it?
i have a spare battery,just cant seem to locate it at the moment, might need to buy one if i can't find it soon
nvmm figured it out,lets try it

OMG you are the greatest,its working so far...do i need to put the pc10img back on the sd card in order to install a rom or no?well it wouldn't get to the recovery screen with it on the sd card,sorry i need to get some sleep
NVM,i left pc10img off of the sd card installed the rom,but it wouldn't start,just stayed at the htc screen. I put that file back on the sdcard and it's still just stuck at the white htc screen, know what the issue might be? i have a custom boot animation in there,would that matter?

when i get to the boot screen,it says, s-on at the top,is that why?

If you're s-on then you're not rooted or at least truly rooted, like if you did a temp root with visionary. I would suggest finding the tmo post ota ROM in the development section dated from December, it'll be a PC10IMG, and rooting that with gfree from the wiki. When you have done all that, install ROM Manager from the Market. When you open the app click "Flash Recovery"and you'll be ableto install ROM's from ClockworkMod recovery.
I apologize if you already know some of this stuff, but you sound a bit confused. Hope this helps.
Sent from my HTC Vision using XDA Premium App

heybobitsme said:
If you're s-on then you're not rooted or at least truly rooted, like if you did a temp root with visionary. I would suggest finding the tmo post ota ROM in the development section dated from December, it'll be a PC10IMG, and rooting that with gfree from the wiki. When you have done all that, install ROM Manager from the Market. When you open the app click "Flash Recovery"and you'll be ableto install ROM's from ClockworkMod recovery.
I apologize if you already know some of this stuff, but you sound a bit confused. Hope this helps.
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no need to apologize,you're only helping. i told my friend about the issue, and he reccomended a thread on xda that explains how to turn s-off(and root/unroot). it had been rooted, but yeah like you said it was temp rooted using visionary. ill try these methods and post results. thanks alot

http://forum.xda-developers.com/showthread.php?t=890827&highlight=[Guide]+How+to+Root
so that's the link he sent to me, i was skeptical but still went through with it and yet it still says s-on...i need a guide to show me how to fix just that.
i've never used gfree or wiki,nor do i know how or what of them. is there a thread you can direct me to? ill look for it myself but i think if you were to find it,you'd be able to direct me to the right one since im sure there are multiple threads and you seem to know what's happening and what you're doing

ok so i've tried 5 different methods and nothing seems to result with s-off for me. do i need to unroot and reroot?

i know this thread is old but i just got a referb g2 for my wife and it had this same problem. i found this somewhere else and it actually worked:
try taking out the battery and unplug the charger. then press and hold the power button for roughly a min. Then put the battery back in and press the power button. It should work. it worked for me.
i had tried holding the power button for almost a minute with the battery still in with no luck. doing it this way with the battery out worked though.