Evo ruu problems - EVO 4G Q&A, Help & Troubleshooting

Yesterday I ran my evo through an ruu to get it to stock 2.2. After I did this I realized that there was a newer ruu. So I downloaded it but when I ran it it said that it could not find my evo. I have been running the ruus through fastboot. Any help would be greatly appreciated.

Did you run the 3.70 RUU?

Yes. I also went ahead and tried to do the HTC sync way but it says it can't find my phone after I start it.

You have sync still installed? Also the HBOOT drivers? Try uninstalling sync and run it again.

Alright. Do you mean the hboot drivers that you use when rooting?

Yurp, the very same drivers.

So I just install the hboot drivers then run the ruu through fastboot?

Right. Boot the phone into fastboot, connect to pc, once it shows up as fastboot usb on the phone, then run the RUU exe.

Alright thanks ill try it when I get home.

Why dont you just download the PC36IMG.zip and run it in the boot loader? So much easer IMO.

How do I do this?

http://www.shipped-roms.com/shipped/Supersonic/
Download the 3.70 ruu /jan 2011, boot your phone into fastboot, connect to pc, once is shows fastboot usb on your phone, then run the ruu exe.

No I meant the other guy that posted.

Ah, well basically you find a PC36IMG with the RUU things in it. Though I'm not sure if its the img or the exe, but it should be an RUU .img.

Alright ill try the thing you told me earlier.

Well it should work, but I'll be lingering by.

Do I also need to uninstall the drivers that come along with htc sync?

No, just un-install the program, you need the drivers.

It didn't work.

Actually I think I had a really old version of sync. I downloaded the one from the evo download section of their website and I think it will work this time.

Related

Bricked evo..help please

ok so i just tried rooting my evo. I used an out dated rooting method not compatible with the version of my phone. I have 3.30, hboot 2.02, and radio 2.15.00.09.01. When i turn the phone on it gets stuck at white htc screen. I can boot into the bootloader. I have tried running the ruu but when i do it doesnt recognize my phone is connected. I have htc drivers installed...i dont know what to, do please help
Does the hboot says s-on or s-off? If your s-off try flashing a rom through recovery or a pc36img ruu through the boot loader.
Sent from my PC36100 using XDA App
Lukez123 said:
ok so i just tried rooting my evo. I used an out dated rooting method not compatible with the version of my phone. I have 3.30, hboot 2.02, and radio 2.15.00.09.01. When i turn the phone on it gets stuck at white htc screen. I can boot into the bootloader. I have tried running the ruu but when i do it doesnt recognize my phone is connected. I have htc drivers installed...i dont know what to, do please help
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
Well one, if you can get to the bootloader, you most likely aren't bricked, so breathe! What root method did you try to use? How far in the process did you get? How long did you let it stay at the HTC screen? Sometimes it takes a good long while. If I was in your situation, since your computer won't recognize phone, is take your SD card out of the phone. Download a stock ruu zip. Rename it to PC36IMG.zip. put it on your SD card, put SD card back in phone, and boot into the bootloader. It should find the zip, and you select to flash it. Give that a try.
EDIT: Damn,I'm always too late! And yea, as he said, if you are s off, and did successfully flash a recovery image, try flashing a Rom first. Id be surprised if you are s off with recovery if you used an old method with the 2.02 hboot. What happens when you select recovery from bootloader?
Find and download RUU_SuperSonic_S_Sprint_WWE_3.30.651.2_Radio_2.15.00.09.01_NV_1.77_003_release_154209_signed
That's the one that worked on a hardware 004 Evo I used the old method on
Any luck getting your phone back up?
my s is still on..when i go to recovery it shows the evo with the red exclamation mark. I will try putting the ruu zip on my memory card..i need to go get a usb for my hero as it seems i cannot find it and have no other way to put a file on my sd card. any ideas if that doesnt work? i am a little confused as why it will let me issue adb codes in the command prompt but htc sync does not pick up the phone
Yup your still not rooted. Try to get a way to put a file on your usb card so you can load a PC36IMG.zip ruu of your 3.30 rom so you can get back to stock and start your process over with unrevoked.
http://forum.xda-developers.com/showthread.php?t=884060&highlight=shipped+roms
Lukez123 said:
ok so i just tried rooting my evo. I used an out dated rooting method not compatible with the version of my phone. I have 3.30, hboot 2.02, and radio 2.15.00.09.01. When i turn the phone on it gets stuck at white htc screen. I can boot into the bootloader. I have tried running the ruu but when i do it doesnt recognize my phone is connected. I have htc drivers installed...i dont know what to, do please help
Click to expand...
Click to collapse
I have dealt with this issue before. It is difficult to get an ruu to run but I think it is worth it. Find the right ruu for your phone to get you back to stock. Once you have this get your phone in to bootloader and use the fastboot command I believe it is. This will help your computer recognize your phone. Then run the ruu after you have done this, may take a few tries but im positive it works. Good luck.
Sent from my PC36100 using XDA App
Lukez123 said:
my s is still on..when i go to recovery it shows the evo with the red exclamation mark. I will try putting the ruu zip on my memory card..i need to go get a usb for my hero as it seems i cannot find it and have no other way to put a file on my sd card. any ideas if that doesnt work? i am a little confused as why it will let me issue adb codes in the command prompt but htc sync does not pick up the phone
Click to expand...
Click to collapse
Do you have a card reader? that would also work. Would probably also be cheaper than a usb cable I would think, not sure though. (unless of course you still use the hero and want a new cable anyways)
Thanks guys your awesome...was able to get the stock ruu pc35img on my sdcard..time to give rooting it a second go..with the right procedure this time..haha..thanks again
http://forum.xda-developers.com/showthread.php?t=865204

Unrooting Evo

Alright I have an Evo with a broken usb port. I have tried flashing the 3.29 RUU that always worked for me before but that doesn't seem to unroot it because I can still get to the recovery. I downloaded the 3.70 RUU from here http://goo-inside.me/evo/stock/RUU/ but it just says "(bad)" and it aborts the installation. And every time I try to flash the stock PC36IMG it says the main version is older. I tried running the .exe update from my computer but it says it doesn't detect the phone I'm not sure what settings it supposed to be on i.e. USB debugging, just as a disk drive, or... I really need to take this phone back to sprint so if anyone has any suggestions.
http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip
Have you tried flashing a 3,70 RUU in PC36IMG form? Just place on the root of the sdcard. If you're still able to get into recovery, flash the S-On tool first, then the ruu.
http://unrevoked.com/rootwiki/doku.php/public/forever scroll down to Q&A for the S-ON tool.
gamefreke89 said:
Alright I have an Evo with a broken usb port. I have tried flashing the 3.29 RUU that always worked for me before but that doesn't seem to unroot it because I can still get to the recovery. I downloaded the 3.70 RUU from here http://goo-inside.me/evo/stock/RUU/ but it just says "(bad)" and it aborts the installation. And every time I try to flash the stock PC36IMG it says the main version is older. I tried running the .exe update from my computer but it says it doesn't detect the phone I'm not sure what settings it supposed to be on i.e. USB debugging, just as a disk drive, or... I really need to take this phone back to sprint so if anyone has any suggestions.
Click to expand...
Click to collapse
If you try the ruu again, try running it with the phone set in fastboot mode. Select fastboot from the bootloader menu, and see if it detects the phone then. Be sure USB debugging is checked.
Sent from my PC36100 using XDA App
Unrooted!
The bootloader would check the PC36IMG but it wouldn't actually flash it. I managed to get the usb port working long enough to run the ruu through my computer. Thanks for your help guys.

[Q] Unroot evo! HELP

I've tried using multiple ruu .exe files to run, and keep getting the cannot connect error. I have tried running the ruu file when the phone is unlocked, when the phone is in hboot usb, fastboot usb, and recovery. when i run the ruu and the phone is connected in the htc sync mode, the computer will recognize the phone until i execute the ruu. the computer then disconnects from the phone. I have tried un-installing htc sync and running the ruu without any progress. I have special drivers for the rooted phone that i got off of unrevoked's website.
i am running baseband 2.15.00.11.19, and downloaded the ruu corresponding to this version.
i have clockwork mod recovery version 2.5.0.7 and it will not update to any later version.
I've already flashed for the s-on, and i am currently s-on.
HELP?!
Thanks!
Follow this: http://forum.xda-developers.com/showthread.php?t=780141
I did that and the phone scanned the image file and came up with a menu that says
Main version is older, update failed, would you like to reboot etc.
mdholt21 said:
I did that and the phone scanned the image file and came up with a menu that says
Main version is older, update failed, would you like to reboot etc.
Click to expand...
Click to collapse
That means the rom you are trying to flash is older than the current one. You need to get the 3.70 stock rom. Look towards the end of that thread, there are links to the newest 3.70 rom.
mdholt21 said:
I've tried using multiple ruu .exe files to run, and keep getting the cannot connect error. I have tried running the ruu file when the phone is unlocked, when the phone is in hboot usb, fastboot usb, and recovery. when i run the ruu and the phone is connected in the htc sync mode, the computer will recognize the phone until i execute the ruu. the computer then disconnects from the phone. I have tried un-installing htc sync and running the ruu without any progress. I have special drivers for the rooted phone that i got off of unrevoked's website.
i am running baseband 2.15.00.11.19, and downloaded the ruu corresponding to this version.
i have clockwork mod recovery version 2.5.0.7 and it will not update to any later version.
I've already flashed for the s-on, and i am currently s-on.
HELP?!
Thanks!
Click to expand...
Click to collapse
I have the exact same problem, trying unroot so I can install the Sprint/HTC update to Gingerbread. It doesn't look like anyone got back to you, please post if you've found out the problem. Best.
Hello all,
I am having difficulty unrooting my Evo...I rooted for wi-fi tether.
I already have S-ON.
I have PC36IMG.zip on my microsd card.
For some reason when I go into the bootloader (power&volume DOWN) it will not recognize PC36IMG.zip...a quick message pops up saying "no image"
What am I doing wrong?
PS: I am using ClockworkMOD 2.5
Please help.
mdholt21 said:
I've tried using multiple ruu .exe files to run, and keep getting the cannot connect error. I have tried running the ruu file when the phone is unlocked, when the phone is in hboot usb, fastboot usb, and recovery. when i run the ruu and the phone is connected in the htc sync mode, the computer will recognize the phone until i execute the ruu. the computer then disconnects from the phone. I have tried un-installing htc sync and running the ruu without any progress. I have special drivers for the rooted phone that i got off of unrevoked's website.
i am running baseband 2.15.00.11.19, and downloaded the ruu corresponding to this version.
i have clockwork mod recovery version 2.5.0.7 and it will not update to any later version.
I've already flashed for the s-on, and i am currently s-on.
HELP?!
Thanks!
Click to expand...
Click to collapse
http://noobgui.de/wiki/index.php?title=Unrooting I did this yesterday after trying all weekend,when you rename the file,if you're using windows 7,don't rename it ".zip" because windows adds a .zip also,it'll become .zip.zip,so just use PC36IMG...and another thing,use the RUU in the link dated 12/15/10,let me know if it worked

[Q] Phone stuck in bootscreen, no answer in troubleshoot

After breaking my previous desire i got a new one from insurance past friday. I s-off and rooted it with revolutionary and ran the alpharev cm7 r2 partition table. All went fine and i installed the CM 7.2 RC rom and started downloading all my apps and stuff.
All seemed fine untill i shutdown my phone last night and when booting it up this morning it doesn't boot up into anything. I can only get into Hboot and fastboot. I've tried booting into recovery but it gets stuck on the boot screen again.
Now i've read the Q&A troubleshooter posted above here and i have already tried reflashing recovery, which sadly still didn't boot after the reflash.
Now i'm completely stuck on what to do and have been searching for over an hour now.
I've read i could do a RUU for my phone, but seeing as alpharev has protection against that i'm not certain that would even help. What would be the best solution here to get my phone working again. (and if possible with the current data on it , i hadn't made a backup of the full install yet)
Edit: some extra info
Hboot 6.93.1002
Bravo PVT3 S-off
radio 5.11.05.27
CM 7.2 RC
clockwork, not sure newest version for desire afaik
Did you try to remove battery?
yes, seeing as that is the only option right now to turn my phone off .
I also ran fastboot oem gencheckpt to force boot into recovery. The phone got stuck at htc splashscreen. I posted the cmd image information in this post.
when i pulled the battery to shut down the phone, the cmd gave and "error, to many links"
edit:
i ran the alpharev downgrade image to overwrite my hboot and see if i could get into recovery after reflashing that aswell. Sadly this didn't work and after flashing both it still gets stuck at the htc splash screen
i ran the downgrade hboot again and will not try to fix it with a RUU
hmm, the phone is still recognized by the pc, but i have a black screen and can't get it to display anything. did i use a bad ruu or? I"m really confused now :|
after looking in the troubleshoot again i tried to flash the bravo stock from alpha rev, but i'm getting a FAILED <remote: signature verify fail>
well seeing as i most likelly need a goldcard now and don't have another android device laying around i will have to continue this tomorrow or tonight.
if ANYBODY has any advice everything is really appriciated!
what RUU did you flash?
if it was under 2.xx that means you did slcd brick have look here
flash bravo stock from alpharev, then run (if you have a goldcard) the 2.2 WWE RUU, or your carriers RUU (make sure it's the latest one)
Check shipped-roms.com
i think i ran this RUU
RUU_Bravo_HTC_Europe_1.15.405.3_Radio_32.30.00.28U _4.05.00.11_release_121865.exe
which i got from this post, which i now see is terribly out-dated xD.
I got my phone from vodafone in Holland, and i just saw an RUU for bravo that was shipped by vodafone UK which also supports the same radio as mine. Is it a safe bet to use that one for the recovery process?
I wasn't able to run any images right now from fastboot for some reason so i will indeed need to make a goldcard. Will do so tomorrow and report back if i've had any succes.
Thanks for the advise!
OK, so i'm a bit confused by that guide i'm afraid...
I've noticed that in step 4 that i'm unable to enter recovery (no surprise seeing as i was unable before the RUU).
I can boot in to fastboot and hboot i think seeing as i get the "device connected sound" in windows. When i then enter ADB devices or fastboot oem gencheckpt it gives me some information, which can be seen in the screenshot.
What i'm now confused about is, do i still need to make a goldcard, and if so how? I tried running that goldcard creater software but it couldn't pull a CID. Should i create a goldcard by just using a phone of my friend (desire s :|)? Or is it possible to just run the right RUU straight away seeing as i can connect to hboot and fastboot, let that run and when that is finished use revolutionary to root my phone agian.
Attached is the cmd for fastboot oem gencheckpt and adb devices, although normally the fastboot oem gencheckpt finished with a "FAILED <status read failed<too many links>>
Gimme bootloader information, also what state is the phone in now, and what have you tried so far. (quick summary)
My bad just read you last posts.
Try the Vodafone RUU, it should work, don't see why it shouldn't. If that fails, make a goldcard with your friends Desire S, and flash the 2.2 WWE RUU.
If that fails then use the 2.3 RUU.
Ah great!!! I ran the vodafone ruu and atleast now i'm getting fastboot and hboot displayed again.
I'll see how far i can get on my own now. Thanks alot for all your help
Darn, aren't there yet...
I can now get into fastboot and hboot WITH it being displayed so that is already a big plus. However i'm still on a off partition format so i need to flash that back to the original partition format.
I'm S-ON right now so i can't do it through fastboot.
So i made the goldcard through my friends phone and place a PB99IMG.zip containing the alpharev bravostock on the goldcard.
When i then boot into HBOOT it gives me the reading PB99IMG.zip but doesn't give me an option to run the update afterwards. I then checked with the RUU i ran from my pc and created an PB99IMG.zip of that and let it run from HBOOT thus checking if the goldcard was functional. This worked perfectly apart from the partition table being screwed.
How can i now either install recovery from my goldcard while being S-ON or how can i succesfully run the bravo_stock image from my goldcard?
edit: I know i could use the old s-off trick from alpharev but i would prefer to use revolutionary instead seeing as it's more up to date...
k i think i know what to do.
i'll just create a bootable USB with the 1.8 hboot from alpharev on it. S-off my device and restore the partitions to stock.
Then run the RUU again so that my phone returns to stock sense and S-on.
After that i should be the basic root process all over again by running revolutionary etc right?
If you're S-ON. You DO NOT need to touch the hboot, and you can't anyway.
If you've got a goldcard just try the WWE RUU. And if that doesn't fix it then the 2.3 RUU.
That's all you need to do. NOTHING else.
The 2.3 RUU (the vodafone one i downloaded) doesn't work.
I don't think any RUU will work for my seeing as i'm still on the CM 7 r2 partition layout instead of the original sense layout (a little mistake i made when running the first faulty RUU). I'll try to run the WWE RUU first, but i don't think it'll achieve anything.
If i would now run the alpharev 1.8 hboot from a bootable USB it shouldn't put my device at risk right? :|
Edit:
i'm actually getting CID incorrect from the WWE RUU from the troubleshoot thread and from another WWE RUU i downloaded from shipped-roms.com
edit2:
alright, i tried 2 WWE RUUs, which when ran from my PC give me ERROR[131]: customer-ID error and a CID incorrect when done from my goldcard... i also tried alpharev hboot 1.8 but that didn't work either for the obvious reason that you need to boot into android and enable usb debugging and the WWE RUUs for i do not know what reason .
Damn i thought i had figured it out before going to college but aparently i was wrong >.<
i don't know if it's relevant but when i try to boot normally i get the HTC splash screen and it vibrates 7 times in a row...
So i think my goldcard might not be as golden as it should be. Should i try it with my other microSD, the one that i actually use in my phone, an 16 gb kingston?
If so can i use the same goldcard.img or should i create a new one?
bortak said:
If you're S-ON. You DO NOT need to touch the hboot, and you can't anyway.
If you've got a goldcard just try the WWE RUU. And if that doesn't fix it then the 2.3 RUU.
That's all you need to do. NOTHING else.
Click to expand...
Click to collapse
Dear god how many times do I just need to repeat myself.
Just download http://www.htcdev.com/process/legal_download/152 , boot into fastboot mode, then run RUU.exe
There is no vodafone 2.3 RUU, there is only one, and it is unbranded.
Elightos said:
So i think my goldcard might not be as golden as it should be. Should i try it with my other microSD, the one that i actually use in my phone, an 16 gb kingston?
If so can i use the same goldcard.img or should i create a new one?
Click to expand...
Click to collapse
If you still get CID error - you do not have a goldcard. Simple as that.
Elightos said:
The 2.3 RUU (the vodafone one i downloaded) doesn't work.
Click to expand...
Click to collapse
The 2.3 RUU always does something, if not for better than for worse.
ah right i'm sorry, i was a bit confused about that ruu because of some of the information displayed on shipped-rom.com. Prolly read it wrong or something.
Anyway the 2.3 RUU did indeed fix it! quite surprised after all this really didn't expect it! Thanks out a load and i'm sorry for touching a nerve there, it's just the first time doing anything like this so it was all a tad bit confusing!
Elightos said:
ah right i'm sorry, i was a bit confused about that ruu because of some of the information displayed on shipped-rom.com. Prolly read it wrong or something.
Anyway the 2.3 RUU did indeed fix it! quite surprised after all this really didn't expect it! Thanks out a load and i'm sorry for touching a nerve there, it's just the first time doing anything like this so it was all a tad bit confusing!
Click to expand...
Click to collapse
Lol don't worry about it, everyone starts of a newb I remember posting some scare stories of mine a while back of when I first started messing with my phone

S-On Problem

Hey guys,
I have an unlocked At&T M8 which I'm currently using in the UK, but for some reason won't receive OTA updates (still stuck on 4.4.3). HTC Sync doesn't seem to work either, with it stuck on 'loading data'. So I stupidly decided to flash a rom without backup...
Since my hboot is still 3.16, WiFi doesn't work on any with any of the roms i have flashed. Is there anything I can try to at least get the WiFi working without paying $25 for sunshine? I can't seem to find a rom that supports 1.x firmware; if anyone could point me in the direction that would be awesome.
mrzebracookie said:
Hey guys,
I have an unlocked At&T M8 which I'm currently using in the UK, but for some reason won't receive OTA updates (still stuck on 4.4.3). HTC Sync doesn't seem to work either, with it stuck on 'loading data'. So I stupidly decided to flash a rom without backup...
Since my hboot is still 3.16, WiFi doesn't work on any with any of the roms i have flashed. Is there anything I can try to at least get the WiFi working without paying $25 for sunshine? I can't seem to find a rom that supports 1.x firmware; if anyone could point me in the direction that would be awesome.
Click to expand...
Click to collapse
Run the AT&T RUU. Personally, I would gain S-Off and convert to WWE/Europe. But the RUU is your best second option.
You can find the RUU and instructions on how to update your system manually on the official US HTC website. Link here.
Realize that RUNNING THE RUU WILL WIPE YOUR PHONE!!! So make sure to backup anything that is important to you.
xunholyx said:
Run the AT&T RUU. Personally, I would gain S-Off and convert to WWE/Europe. But the RUU is your best second option.
You can find the RUU and instructions on how to update your system manually on the official US HTC website. Link here.
Realize that RUNNING THE RUU WILL WIPE YOUR PHONE!!! So make sure to backup anything that is important to you.
Click to expand...
Click to collapse
Thank you, however HTC sync doesn't work so I downloaded the RUU from the link. The installer automatically shuts off after I accept licensing (I have relocked bootloader and put the phone in fastboot mode). The only PC in my house is running windows 8.1 :crying:
I even tried this guide http://forum.xda-developers.com/showthread.php?t=2735235, but windows won't let me open the rom.zip. Is there another way to flash the RUU on to my phone?
Also, do I need to download a recovery image if I'm using the RUU?
mrzebracookie said:
Thank you, however HTC sync doesn't work so I downloaded the RUU from the link. The installer automatically shuts off after I accept licensing (I have relocked bootloader and put the phone in fastboot mode). The only PC in my house is running windows 8.1 :crying:
Click to expand...
Click to collapse
Its a somewhat common issue. Might be the Win version, or USB 3.0 ports. If your PC has USB 3.0 ports, I saw a user mention you can turn off this function (make them 2.0) and that seemed to help the RUU.
Otherwise, you might need to borrow a friend's PC.
mrzebracookie said:
I even tried this guide http://forum.xda-developers.com/showthread.php?t=2735235, but windows won't let me open the rom.zip. Is there another way to flash the RUU on to my phone?
Click to expand...
Click to collapse
That guide is very clear what CIDs it works for, and yours is not one of them.
mrzebracookie said:
Also, do I need to download a recovery image if I'm using the RUU?
Click to expand...
Click to collapse
No
redpoint73 said:
Its a somewhat common issue. Might be the Win version, or USB 3.0 ports. If your PC has USB 3.0 ports, I saw a user mention you can turn off this function (make them 2.0) and that seemed to help the RUU.
Otherwise, you might need to borrow a friend's PC.
That guide is very clear what CIDs it works for, and yours is not one of them.
No
Click to expand...
Click to collapse
Thank you for the help. I got the RUU to work on a computer running Windows 7.
I know I have to relock the bootloader to have the RUU work, but the computer, and thus RUU, doesn't detect my phone in fastboot after relocking my bootloader. Fastboot displays 'fastboot USB', but the RUU doesn't detect anything. Before relocking, the computer detected my phone.
I have installed the latest HTC sync manager, so all the drivers should be installed.
mrzebracookie said:
Thank you for the help. I got the RUU to work on a computer running Windows 7.
I know I have to relock the bootloader to have the RUU work, but the computer, and thus RUU, doesn't detect my phone in fastboot after relocking my bootloader. Fastboot displays 'fastboot USB', but the RUU doesn't detect anything. Before relocking, the computer detected my phone.
I have installed the latest HTC sync manager, so all the drivers should be installed.
Click to expand...
Click to collapse
I can't tell if you are asking for more help, or just making a comment (and the RUU ran successfully)?
Having the bootloader locked, relocked or unlocked should have no bearing on whether fastboot connects or not. I think something else is/was going on, and the bootloader lock is just a false symptom/condition.

Categories

Resources