Incredibly slow download speeds? [FIXED] - EVO 4G Q&A, Help & Troubleshooting

So I recently had to get my evo replaced by sprint and the new one has just painfully slow 3g download speeds; we're talking like 40kpbs with >1000 ping, although uploads aren't bad and in the 300kbps range. WIMAX also seems to be ok. I've tried manually changing PRLs, different ROMs, but to no avail. Anybody know what could be wrong?

A fix
I'm not sure your exact situation but I root phones for a Sprint store and lately I have come across a TON of phones that have super crazy slow 3g speeds. The fix that works for me is to reprovision the phone on the network and just like that speeds are back up to normal.
Dial ##3282# on your phone.
Select edit mode.
The password is your MSL number. Download "MSL Reader" off the Market to get your MSL number... Its free.
Go into "Data Profile" then press MENU and choose "restore".
Your phone will reboot and reprovision upon reboot.
That works for me every single time. I just wish I knew why its been happening recently and not before. Is this a Sprint error or me flashing a bad Rom. Either way, it works for me.

I actually ended up doing something similar--I just had to change CDMA mode to "Auto" under the EVDO menu and it went back to normal.

Sooo...I just did this, and after a reboot, I am not getting a data connection. WTF did you do to me brother..?

There is a whole thread about this already:
http://forum.xda-developers.com/showthread.php?t=933900

I understand that. It didn't help me though. I even did a restore, and I still don't have data.

kniz said:
I understand that. It didn't help me though. I even did a restore, and I still don't have data.
Click to expand...
Click to collapse
Well if you read the thread, you would realize there is NO fix for this. It's a network issue with sprint.

sitlet said:
Well if you read the thread, you would realize there is NO fix for this. It's a network issue with sprint.
Click to expand...
Click to collapse
##3282# restore worked for me too!
I had been suffering 50kps down for months and was sure it was a network problem as people have discussed here. Then researching again and I again, I came across this solution.
After flashing Fresh to run the ##3282# restore and then flashing back to the mod rom, I get close to 1mpbs down again! outstanding!
If you are having slow 3G speeds, try out this solution before resigning yourself to waiting for sprint to fix a network problem.

dynamicpda said:
##3282# restore worked for me too!
I had been suffering 50kps down for months and was sure it was a network problem as people have discussed here. Then researching again and I again, I came across this solution.
After flashing Fresh to run the ##3282# restore and then flashing back to the mod rom, I get close to 1mpbs down again! outstanding!
If you are having slow 3G speeds, try out this solution before resigning yourself to waiting for sprint to fix a network problem.
Click to expand...
Click to collapse
Give it a day or so, your speeds will be back to crap again.

Can't get to any of the previous posts beyond the first page. How was the issue fixed?

Related

Verizon, flashed rom, lost service?

I just flashed my phone to OMJ's custom Verizon, now I have lost all service. Any advise on what settings I am missing?
Or is this a call into Verizon to do something? If so what do I say?
Thanks,
Scott
well hopefully when you updated the radio with a different rom you didn't let the customizations run.
if you did everything correctly you may just need to activate a different phone on your plan, get all your services working on that phone, then reactivate your xv6900, do the *228, remove battery thing and hopefully that'll work for you
No did not let the customizations run. It all went smooth. I did find this message....
http://forum.xda-developers.com/showthread.php?t=416908&highlight=verizon
So I am calling Verizon....
Is there a way to not have to call Verizon? Will this happen with EVERY flashed ROM? Or is it only when you unlock with IMcoke's utility?
What a PITA!
Scott
Well, I hope this thread can help others...
I did have to call Verizon to reset. Now the gal who answered did sound cute, but it took 20 minutes of her reading her scripts until she escalated me to 2nd level support.
10 minutes there and they did the A-Key update....
So all is working..
But more importantly, what causes this? Will it happen with every ROM or just the first you flash?
Regards,
ST
I know I have to call in every time I Master Reset my stock XV6900 so I imagine it's the same issue with a new flash as well. Something about this phone makes them manually update it on their end I guess.
You should only need to do this if you update the Radio. But, I've flashed two radios to date, and only on the first did I need to call VZW. I've flashed quite a few ROMs and had to call maybe twice.
Scott_T said:
Well, I hope this thread can help others...
I did have to call Verizon to reset. Now the gal who answered did sound cute, but it took 20 minutes of her reading her scripts until she escalated me to 2nd level support.
10 minutes there and they did the A-Key update....
So all is working..
But more importantly, what causes this? Will it happen with every ROM or just the first you flash?
Regards,
ST
Click to expand...
Click to collapse
I helped a buddy upgrade his Verizon XV6900 radio to the sprint radio. We ran into all kinds of problems with his phone. No internet, phone searched for thirty minutes and when it got a signal would sometimes randomly shut off. We fixed everything by logging onto the Verizon website and activating one of his old phones. We took the battery out of the touch before hand because two signals equal no good. We activated his old phone for about ten minutes and then reactivated his touch. Everything worked fine afterward. He had a new akey and I believe his dmu keys were reset. Hope this helps, but activating an old phone on the verizon website is a bit of a pain.
Thanks for the info everyone...
Hope this helps someone else out.
Scott
woodicw said:
well hopefully when you updated the radio with a different rom you didn't let the customizations run.
if you did everything correctly you may just need to activate a different phone on your plan, get all your services working on that phone, then reactivate your xv6900, do the *228, remove battery thing and hopefully that'll work for you
Click to expand...
Click to collapse
um.... what if I did let the customization run? after I used the Sprint Radio Upgrade. Does the phone now think it's a Sprint phone? It won't even let me do the *228 anymore. Someone mentioned having success using a radiorefurbish.exe? does that make sense?
Thanks!
I'm no pro, but re-flash, and make sure to soft reset before the customizations. Not a big deal.
Scott
I have the same problem with internet. I too accidentally let the first flash run customization. I then re flashed the phone with a bunch of different roms and still cant get internet working, nor *228. I can still make phone calls just no internet. Can someone recommend with a link a good rom for verizons xv6900 that would solve this problem?
TheBigBentley said:
I have the same problem with internet. I too accidentally let the first flash run customization. I then re flashed the phone with a bunch of different roms and still cant get internet working, nor *228. I can still make phone calls just no internet. Can someone recommend with a link a good rom for verizons xv6900 that would solve this problem?
Click to expand...
Click to collapse
You left some important details like,
The ROM & what exactly the error is.
Well the first rom was the oem sprint rom. I did this mostly for the gps function. The error is when i try to use data it says its dialing #777 then after about a min or 2 its says it could not connect. Ive tried entering my username and pass as someone suggested, but i actually never had one there before so I didn't see how that was going to help. Needless to say it didnt. I also have a problem when i try to use *228 to update my phone. It says it failed. Im mostly concerned with internet atm. By the way i really appreciate your fast reply!
I also ran the verizon carrier cab as was recommended in some posts but no dice there either.
TheBigBentley said:
Well the first rom was the oem sprint rom. I did this mostly for the gps function. The error is when i try to use data it says its dialing #777 then after about a min or 2 its says it could not connect. Ive tried entering my username and pass as someone suggested, but i actually never had one there before so I didn't see how that was going to help. Needless to say it didnt. I also have a problem when i try to use *228 to update my phone. It says it failed. Im mostly concerned with internet atm. By the way i really appreciate your fast reply!
I also ran the verizon carrier cab as was recommended in some posts but no dice there either.
Click to expand...
Click to collapse
First, if you haven't done it yet, enter the username and password. After you flash a new ROM, the fields are blank, but the internet will work, but at some point, it will start to fail becuase of it being blank.
If that doesn't solve it, I suggest flashing a new Radio and ROM, I personally suggest using one from OMJ. I'm currently using his 3.09 Clean ROM, and it runs smooth. And after using the aGPS hack, something you can do after you resolve this, I get a faster GPS lock inside my home or office, than someone with an in-car model.
which radio do you suggest Ive tried 3.42.30 and 3.42.50 both give me same problame. Im flashing omj's 3.03.01 clean as I type this.
I'm using 3.42.50 right now, and so far it works great.
ok so then I have both radio and rom installed and still no data. any further suggestion? Is there anyway of restoring verizon data setting to original defaults? I think the sprint rom must have changed something specific to the data settings. Ive tried everything to revert them back with no luck
What's the link to the ROM that you originally flashed and run the cusomizations.
http://www.smartphonejunkie.com/showthread.php?t=169263
Filename
RUU_PPST_Vogue_SPRINT_WWE_3.03.651.4_2_Radio_3.42.30_AM_NV_2.04_Ship
Well, I just browsed through the thread at PPCGeeks, I saw you just asked there too, but this is the best thing I've found:
http://forum.ppcgeeks.com/showpost.php?p=265704&postcount=360

im clearly half retarded

so i thought i did the right thing...to start from the top...my old evo broke...got a new evo...didnt update the prl...rooted/flashed a new rom and boom...my internet blows...its stuck on 1x...so..i flashed a sense rom...updated the prl...now im missing something because when i go back to the roms i wanna use...its still stuck on 1x...what am i doing wrong?
phillyzxp said:
so i thought i did the right thing...to start from the top...my old evo broke...got a new evo...didnt update the prl...rooted/flashed a new rom and boom...my internet blows...its stuck on 1x...so..i flashed a sense rom...updated the prl...now im missing something because when i go back to the roms i wanna use...its still stuck on 1x...what am i doing wrong?
Click to expand...
Click to collapse
You're most likely not doing anything wrong. I assume you're using an AOSP rom. Aosp roms show your true signal, if you're on 3g or 1x. Sense roms show 3g all the time, even if you're on 1x. Sense lies to you. Aosp shows the truth. Although there is now a mod that allows you to see true signal on Sense as well now.
Sent from my PC36100 using XDA App
phillyzxp said:
so i thought i did the right thing...to start from the top...my old evo broke...got a new evo...didnt update the prl...rooted/flashed a new rom and boom...my internet blows...its stuck on 1x...so..i flashed a sense rom...updated the prl...now im missing something because when i go back to the roms i wanna use...its still stuck on 1x...what am i doing wrong?
Click to expand...
Click to collapse
A PRL is a "preferred roaming list" and has nothing to do with data speeds unless you're talking about data speeds when you're roaming. Do you mean that you are getting no 3G coverage at all?
phillyzxp said:
so i thought i did the right thing...to start from the top...my old evo broke...got a new evo...didnt update the prl...rooted/flashed a new rom and boom...my internet blows...its stuck on 1x...so..i flashed a sense rom...updated the prl...now im missing something because when i go back to the roms i wanna use...its still stuck on 1x...what am i doing wrong?
Click to expand...
Click to collapse
Are you sure you are getting 3g at all? Sense doesnt tell you when you are on 1x unless you grab an app for that. Are the 1x culprits all aosp and you are just under the impression you are getting 3g on sense when in all reality you are not? Run a few speedtest.net tests and let us know what your speeds are on both on both. I doubt your speed changed.
hmmm...interesting....well im running MIUI...but its weird...because i used to get good signal...i wonder if maybe this is tying in too all the problems it seems a lot of people are having...im gonna run the speed test right now and see
signal and speed arent necessary related, though i believe aosp does calculate that into theirs. On sense it is (almost?) always separate. Anyhow I have only seen a few phones get "stuck" internally at 1x, no worries that would also be fixable.
You may just be having tower issues, thank sprint for that. Another good question is do you get 3g on a diff tower? drive out of the range of your current tower and see what ya get.
yea im gettin a steady 1x from home all the way to work which is about 15 miles away...
my first test:
Ping: 558ms Dl:125 Ul:148
second test:
ping: 807ms Dl: 126 Ul: 140
3rd:
ping: 786ms dl: 126 ul: 143
im not too knowledgable about this stuff....but i feel like the numbers are good right?
No, those are def 1x speeds. Sprint average is 540k. Being that you have used multiple towers i would assume its the phone. Grab easy settings from triforce, luke and see what the settings are. If you cant get back to 3g you may want to grab the 2g/3g toggle from triforce, luke for a buck and set it to hybrid or evdo only and see if that works. Its the only thing that helped me once.
I tried profile restores, other prls, everything. Have you tried any other prls? I wouldnt suggest a profile restore because you dont have 3g and it needs that to provision.
Have you gone into ##3282# (sense rom), and cleared your profile data (top item, then menu IIRC). This will cause the phone to reboot, and do an OTA activation on the subsequent boot.
Have you messed with your 3g settings - meaning, is the device being forced into cdma mode only??
Which rom did you specifically flash?
And I guess most importantly, before you did anything, did you ensure 3g/4g work with the phone in its stock state?
gpz1100 said:
Have you gone into ##3282# (sense rom), and cleared your profile data (top item, then menu IIRC). This will cause the phone to reboot, and do an OTA activation on the subsequent boot.
Have you messed with your 3g settings - meaning, is the device being forced into cdma mode only??
Which rom did you specifically flash?
And I guess most importantly, before you did anything, did you ensure 3g/4g work with the phone in its stock state?
Click to expand...
Click to collapse
I had this same issues awhile back and the quoted text is what worked for me.
you can try a profile restore but it may not activate well without 3g. Sprint told me that themselves, so have others...though it did activate for me, i have seen people get stuck though for a bit...
well...from what i understand i guess i have no idea if 3g was working before...i know 4g did work fine...and it still works weather im using the wimax setting on a sense rom or even before i rooted it....so somebody give me a run down of what to try...i read a lot of those suggestions...and to be totally honest...i have no idea what too do...like i said im kinda new to this whole thing
nevermind...i found the thread with the whole step by step process...thanks for your help guys...i got it up and running

[Q] Speedtest returning 700ms/0.1/0.4?

My speed tests are returning obnoxious speeds like 700ms with 0.1 down and 0.4 up. (Measuring in Mbps.) It is absolutely ridiculous. My wife's LG Optimus S gets 130ms/5/3.5 running at the exact same time, side by side. I can't figure out what is going on. I've changed the radio, updated the PRI, changed ROMs and kernels. I'm running out of ideas and I really hope it isn't a hardware problem (don't want to be phone-less.) The only odd thing I can find is that my PRL version is 01115. But I don't think that really has anything to do with my 3G speeds but odd none the less. I found a screenshot that someone else has a PRL version over 6xxxx.
I dont put much stock in those speed and benchmark tests
chefdave12118 said:
I dont put much stock in those speed and benchmark tests
Click to expand...
Click to collapse
Youtube constantly buffers and web page loading is abysmal.
have you tried the "tweak" that is in the dev forums? the one about removing the proxies from the data config.
LINK
chefdave12118 said:
I dont put much stock in those speed and benchmark tests
Click to expand...
Click to collapse
If there's any testing that's viable is the speed tests. Benchmarks are the useless ones.
I didn't think I had problems until I tried someone's suggestion on the Mik forums.
On your sense rom;
dial ##3282# > choose edit mode > when prompted enter your MSL number* > choose data profile > hit menu button, then choose restore
This process will reboot your phone, reactivates handset, and updates profile and prl. It'll try to update firmware at the end too but I just hit cancel after that showed up. After I did this, I was getting 3g speeds of over 2mbs when I was previously getting less than 500kbs.
*download the MSL reader app if you don't know your MSL number
I tried the fix and no change. I have already cleared out my profile more than once with no change. I'm consistently getting 0.1/0.4 now.
Edit : Just flashed to an entirely different set of radios, PRLs, and so on. Now I'm consistently 1000ms/0.3/0.3.
Spent an hour or two on the phone with Sprint last night. Most likely going all the way back to stock everything, doing one last test, and then dropping it off at their store. Nothing we tried did anything at all. Nothing I have tried has done anything at all. Out of ideas.
If someone has any last advice, let me know. I'd sure be happy if I could get this damnable thing working without going through the unroot process and such.
Have you tried the new radio? Its version 2.15.00.04.08. A lot of people have gotten faster 3g including myself.
dglowe343 said:
Have you tried the new radio? Its version 2.15.00.04.08. A lot of people have gotten faster 3g including myself.
Click to expand...
Click to collapse
Tried it.

[Q] No 3G Evo.. please help

hello forum..i been having a problem getting 3G on my evo i dont know what else to do i been looking online for fixes and no success so far (obviously) sometimes i get 3G for a few minutes other times it shows 3G but its greyed out but most of the time theres just no service at all...i am in a 3G area i can connect to 4G but very little (not really in my area) and i connect to wifi...im rooted but im on the stock sense rom till i figure this out..i called sprint and did a few resets but it didnt last after i hung up (of course) ...please help..any information would be appreciated
p.s. let me know if you need anymore info
Well, are you in an area where Sprint's 3g network is overloaded [therefore slow]?
The switches at the towers are set to send phones to 1x [to reduce the load] in times where it's necessary.
That sounds like it's what's happening to you.
Especially since you sometimes get 3g.
i wish it was but the other evos in this house have full 3g -__- im hoping perhaps theres a way to refresh or restart my 3g if thats even possible?
I don't how much help this would be but if you call Sprint they can send refresh signals to your phone. Maybe try that? Edit: Not sure if these are the resets your talking about.
Sent from my PC36100 using XDA App
beezo23 said:
i wish it was but the other evos in this house have full 3g -__- im hoping perhaps theres a way to refresh or restart my 3g if thats even possible?
Click to expand...
Click to collapse
You can turn the radio off and on via settings > wireless & networks > mobile networks > data enabled
It's important to note that, just because other phones are getting 3g and you're only sometimes getting it, it could still be the switches at the tower.
You can try updating your radio to the newest version.
http://forum.xda-developers.com/showthread.php?t=715485
Or wiping and reflashing/ruu your rom/kernel.
Sprint could also completely reset your line [on their end] and cause the phone to re-provision.
thank you i will definitely try this ...but how do i flash the radio? in recovery?
beezo23 said:
thank you i will definitely try this ...but how do i flash the radio? in recovery?
Click to expand...
Click to collapse
That is correct.
does it mean anything if i flashed the radio and it started loading and went to the main recovery part like like where it says reboot, install from sd, ect?
beezo23 said:
does it mean anything if i flashed the radio and it started loading and went to the main recovery part like like where it says reboot, install from sd, ect?
Click to expand...
Click to collapse
It just prepared it.
Now you have to restart the phone and it will go to a screen and you have to sit and wait for it to finish.
DO NOT TAKE THE BATTERY OUT.
It can take a few.
''/ still no luck...but thank you
Still need help...btw my battery is shot could this possibly be a culprit? my battery does last more then 3-4 hours

Where is the WIMAX!!!??

So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
qubanaso said:
So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
Click to expand...
Click to collapse
Have you tried toggling airplane mode, or a reboot?
yea many times its very frustrating, i am currently in CM9 Alpha 3 and it happened this morning while i was omw to work
I haven't met this kind of case.are you sure that you are right?
yea dont take it wrong but im not a noob when it comes to this its just weird, its been happening for a while now in what ever custom rom i flash
So call Sprint tech support and have them try some steps of their own.
Dont mean to be an ass but what do you think they would solve over the phone, a Factory Reset, update my Profile and PRL, Airplane mode, ive tried all of that
qubanaso said:
Dont mean to be an ass but what do you think they would solve over the phone, a Factory Reset, update my Profile and PRL, Airplane mode, ive tried all of that
Click to expand...
Click to collapse
I would flash a modem again, as this did fix my problem when I flashed CM9 and lost data and calls. You won't lose nothing by trying, good luck
Maybe the tower is down? Maybe they will refresh the data from their end? Customer care CAN do some nice things in trouble shooting. Use ODIN to go back to a 100% stock tar and see if it works then!
... please delete...
The issue you are experiencing happen over in the Boston area probably about 4 months ago give or take. So don't panic like I did. I had given up back then, unrooted, and took the phone back into the store telling them my wimax stop working only to find out that all of their phones are going thru the same issue. I would check with the sprint store or ask some one in your area if they are experiencing the same issue.
Me too..
im0rtalz said:
The issue you are experiencing happen over in the Boston area probably about 4 months ago give or take. So don't panic like I did. I had given up back then, unrooted, and took the phone back into the store telling them my wimax stop working only to find out that all of their phones are going thru the same issue. I would check with the sprint store or ask some one in your area if they are experiencing the same issue.
Click to expand...
Click to collapse
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
the13thstraycat said:
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
Click to expand...
Click to collapse
Wimax sucks even when it is working. Sprint really isnt supporting wimax any longer. What is out there is all you are going to get. If you get it, great good for you. If not, oh well...
the13thstraycat said:
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
Click to expand...
Click to collapse
Are you using the correct modem for your carrier and Touchwiz JB 4.1.2?
byrdcfmma said:
Wimax sucks even when it is working. Sprint really isnt supporting wimax any longer. What is out there is all you are going to get. If you get it, great good for you. If not, oh well...
Click to expand...
Click to collapse
That's kinda how I look at it too but I might take up the challenge to try to resolve it or play around with some custom roms now that I am rooted. Maybe go back to Gingerbread and see what happens. I actually liked Gingerbread's app drawer better.
tdunham said:
Are you using the correct modem for your carrier and Touchwiz JB 4.1.2?
Click to expand...
Click to collapse
I'm pretty sure it's all stock GB27.. Android 4.1.2 Baseband S710.10 S.GB27 Build# (JZ054K.SPH-D710.GB27).
Thanks guys...
qubanaso said:
So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
Click to expand...
Click to collapse
You can try running a more updated rom, such as cm10.1 or gb27. Stay away from any 4.3 rom though, since 4g isn't supported.:good:
Thanks for the responses, so I found something odd when this happens,
I wrote down the stats the phone gave me about my connection, IP,
Gateway and DNS server. Everything checks out as belonging to sprint,
EXCEPT my IP 6.6.2.142. Well, that IP just happens to belong to the
pool of IPs allocated to the US Department of Defense Network!
(checked on a whois server)
NetRange: 6.0.0.0 - 6.255.255.255
CIDR: 6.0.0.0/8
OriginAS:
NetName: CONUS-YPG-NET
NetHandle: NET-6-0-0-0-1
Parent:
NetType: Direct Allocation
RegDate: 1994-02-01
Updated: 2011-02-24
OrgName: Headquarters, USAISC
OrgId: HEADQU-3
Address: NETC-ANC CONUS TNOSC
City: Fort Huachuca
StateProv: AZ
PostalCode: 85613
Country: US
Is Sprint/Clear's servers possibly mis-assigning IPs???? This is from 2
totally different Wimax areas but I'm pretty sure that the same IP was
assigned to my phone both times.

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