help pls... :) - Desire Q&A, Help & Troubleshooting

My Desire is rooted and running a custom ROM however ever since I've flashed my the first custom ROM my phone keeps warming when I use it for a while and Randomly reboots... I'm at my end as no ROM can escape this issue and I cant solve it!!!!!!!!
Ok enough venting.. Im taking it in for repairs....I'll follow the 'how to unroot' guide, can someone please advise on a stock ROM to use for the Vodacom network in South Africa so I can adjust the phone accordingly...
Thanks!!

Repair for a software problem? Do you wipe all data and all caches when installing a new rom?

Yes I do... and I've tried a few ROMs
I googled the rebooting problem and came up that 1000's of folks have this problem... could be the motherboard or something...?

My Desire usually heats up a bit when I use it for more than 10-15 minutes without any break (battery widgtes show a temeparture of up to 42°C), especially when browsing while on 3G. This has never caused me any kind of problem, like it hasn't for lots of others as well, so there may be nothing wrong with your device.
As for the reboot issue, have you tried flashing another kernel? You could try one of coutts kernels or a vorkKernel, both worked really fine for me and have very good ratings around here

Tried a couple kernels with ... no difference...
Sent from my HTC Desire powered by ReflexTSenseHD ROM.

A boot up problem can be anything, just about anything but is usually related to software. Send it in for repair but install an RUU on it to make it more HTC ish

GoogleJelly said:
A boot up problem can be anything, just about anything but is usually related to software. Send it in for repair but install an RUU on it to make it more HTC ish
Click to expand...
Click to collapse
I agree. Just look to see if the problems you are having disappear after you install the RUU, so maybe it will have been an issue with your current software configuration and you don't have to send the phone for repairs

Related

[Q] help please

i got a htc desire about a year ago and it has not been rooted or got any custom roms on it
it is running
(android 2.2 baseband 32.49.00.32u_5.11.05.27 Kernel version 2.6.32.15-gd96f2c0 build number 2.12.110.4)
recently i have been having a few problems with it and i would like someone to help me understand why it is doing it and how can i fix it
i would like to say thank you now
thank you
heres my problem
when going online, downloading apps from the market playing on games it works for so long then freezes then goes into boot loop continuously and the only way to stop it from doing this is to pull out the battery and the memory card for at least 5 to 10 mins i have looked on here for solutions and tryed doing the hard reset of the phone and formatting the memory card and the problem is still there been in contact with htc and they said i need to send the phone to them they also said sounds like a hardware problem however that would cost loads so just wanted to know if there was anything i could do before i decide to send it to them
any help would be greatly appreciated
This may be due to the kernel you loaded. Some kernels use undervolting as a means to save battery life and promote their ROMs to having "WICKED BATTERY LIFE!!". This is all fine, except, Android phones are just like computers. You and I could have the exact same hardware, but I achieve a higher overclock than you.
Try flashing a different kernel with a little higher voltage and you should experience much better stability. I recommend Coutts 975mV. I don't have a link, but search for it. If you can't find it, post back and I'll have a look for myself.
Cheers mate.
as you haven't modded your phone yet just go to htc and get it fixed by them, it should be under warranty.
you could try flashing a custom rom, but that way you will lose your warranty and probably it wont solve anything.
thanks for reply back
there is no warrantly left on it my girlfriend got the phone off ebay and she likes the rom thats on it so she dint really want a custom rom on it
That's on the stock T-Mobile UK ROM, for the record
yeh thats right it comes up at boot t-mobile but the phone is unlocked she has a o2 sim in there
im going to try the kernal upgrade would i need to hack the phone for that to work only reason i ask is when the phone is put into recovery there is a picture of a phone with a triangle
thanks
You need to root to change the kernel, chances are you've got a hardware fault

[Q] Help with unresponsive rooted phone

Hi guys,
I need your expertise and ultimately your help!
So i was running Lee droid for months, it was all good, did loads of flashing of roms without never any (massive) issues.
Last week, i decided i wanted to try gingerbread, so I flashed gingervilain and the kernel that went this it. I din't really like it, i missed sense too much so i decided to go back to Lee Droid.
I did a clean install after wiping everything as i've done dozens of times in the past. But ever since a problem has arisen.
Whenever I'm on call, when i move the phone away from my face, the screen doesn't turn on and I can't turn it on at all, even when i press on the power button. Which means i can't hang up. So if i call someone and end up on voicemail, I need to remove the battery to finish the call, and whenever I am on the phone with someone I have to ask the person to hang up as I have no control over the phone.
The phone is to be totally irresponsive.
I tried to re-install gingervillain and had the same problem. So I reverted again back to Lee's rom, from a clean install and the problem persists!!
Last night I tried to format the card and I installed snq's new kernel, but it still doesn't work.
I have no clue what's going on. Could it be a voltage issue???
I'm s-on by the way.
I'm seriously confused at what the fark could be going on!?
Anyone has any idea?
On Lee's rom forum, a poster told me to flash a RUU or WWE rom. But I don't really wanna do that for two reasons :
1. I'm not sure it will work since installing Lee's rom on a clean install didn't solve anything
2. I don't really wanna go through the hassle of rooting my phone again
Thanks!
Using an RUU is your best bet since no one knows wtf is going on. I would say to do that as well and I'm sure maybe a few others would. Yes, you would have to root again (not like it takes forever and not like you have to do anything other than plug your phone into your PC and run the unrevoked utility, seriously). That would be your best chance for fixing it. BTW, using an RUU would wipe everything out and start fresh so it probably would fix the issue.
If it doesn't... well, that's for another time.
u can try go into settings turn off senser
exit settings
then go back in settings again set the senser on again
I see more and more people having the deep sleep bug, rooted or not.
Wish I knew how to fix the damn thing! The only sure thing is that if the phone is at stock condition (rooted or not does not matter), it doesn't have the problem.
When I install some apps, it would start doing this!
Alright, I guess I don't have much choice then! I'll flash a ruu.
Thanks a lot fo your help guys

[Q] JELP!! Desire HD goes wrong when overheat

Hi, I need some help with that, because i'm up of this...
At first, sorry for my level of english
A while ago i flashed a new rom, with a new radio, and a new kernel. When i'm using it everything is OK, but after a continous use, the Desire HD start getting hot some processes stop (everything about Google, or htc.com.phone, htc.com.messages ...) Its very annoing, i have to unplug the battery, wait for a while, and start again.
Can this be related with the radio i have installed? its the last option I know. I flashed a lot of different roms withouth success (Cyanogen, LeeDroid, KingDroid...)
Thank you
Have you overclocked it?
uros0104 said:
Have you overclocked it?
Click to expand...
Click to collapse
Not I think, some roms install setCPU, but its up to 1024 Mhz.
At the beggining, i used to set the speed auto between 240 - 768 Mhz to save battery. When i saw it was wrong, i choose the normal option, 1024 Mhz, and now, for example, with the LeeDroid mod, i dont have installed any overclock program
It sounds like a hardware fault... Did this happen with stock ROM also? Also, check the temperature(there are a few apps that can do this, I use temp+cpu pro, but you can try and find a free one) at which these anomalies occur, and paste them here...
uros0104 said:
It sounds like a hardware fault... Did this happen with stock ROM also? Also, check the temperature(there are a few apps that can do this, I use temp+cpu pro, but you can try and find a free one) at which these anomalies occur, and paste them here...
Click to expand...
Click to collapse
Okay, i will try some apps about temperature, and setcpu with the stress test and see what happen... i think it starts when i tried to flash a radio with rom + kernel.
May be restoring the whole phone to his original brands may be solve the problem.
If this is happening with different roms, your best bet would be restoring it to factory settings(unroot, s-on, etc, you'll find guides here how to do all that), if problem persists, send it for repair...
Hi, Now i provoke it to get warm the Desire HD.
Its about 38 degrees, but when I try now to make any benchmark with the setCPU, the program stops. All google apps now stops too, and the option I have its wait to get cold.
The setCPU frequenzy is between 245Mhz-1036Mhz, so its not overclocked.
Hmmm when did you said where could I find one manual to restore the whole phone to default?
38 degrees is not that hot as far as I know, maybe there's another issue, not overheating, but flash stock ROM, just to see what will happen...
Start with this, it really depends what did you do to your phone(radio s-off/eng s-off), but just follow these few links from the thread...
http://forum.xda-developers.com/showthread.php?t=857537
Thank you, i gonna try to restore everything. Hope that works... thank you !!
No problem, report back once you fix it, I'm curious about what was happening...
uros0104 said:
No problem, report back once you fix it, I'm curious about what was happening...
Click to expand...
Click to collapse
Thank you, finally, ive restored
RUU_Ace_HTC_WWE_1.32.405.3_Radio_12.28b.60.140e_26.03.02.15_M3_release_155032_signed
(Europe Version)
So that means that the Radio, Kernel, Rom and Firmware are now default?
Sorry for being ignorant Now I install Visionary to install CWM
So finally I flahsed RUU_Ace_HTC_WWE_1.32.405.3_Radio_12.28b.60.140e_26 .03.02.15_M3_release_155032_signed
Super CID: 1111111
S-On
...
S- Off
Eng- Off
Via Bootloader, I made "Factory reset"
S- Off (again)
Eng- off (again)
And I'm installing LeeDroid HD 3.3.3
I just have one question: The Radio and the Kernel is the standard or the LeeDroid related, is it?
Thank you !!
Leedroid will install his own kernal. This is not causing a problem.
I cant see how it could be the radio either.
If problem persists then it will be hardware fault. Restore to stock send for repair.
Sent from my Desire HD using XDA Premium App
It continues not working. Today, while it was charging, all programs suddenly stops again :\
This time I had luck, because I could open setCPU and when i did a stress test for a while, it report no errors. And I saw the battery temperature was 41ºC
I think may be is the battery, in 25 minutes the battery was charged about 50%, it's impossible because its too much. when its getting full, the charge is more slowly and the device is not so hot as at the beggining.
The device was restored to original brand new firmware, so I discard is something about software.
And hardware... its very difficul to show this problem to SAT, and i dont have the warranty paper filled, because I bought it to another person half a year ago
PD: I say its the battery because last month I used it as GPS and it was very very very hot because the sun. May be that affected the battery cells, if the hot affects the whole phone, i shoud have more problems, is it?

[Q] DHD Camera Auto-Focus Problem

The problem I'm having is now that I have Leedroid 3.3.3 installed on my Desire HD my phones camera will no longer auto-focus.
Before you ask have you made sure the auot-focus is selected in the phones camera menu yes I have.
The things I have done to rectify this are:
I've made sure I have the right Radio & Kernal for the Rom I'm Using
I've downgraded my Leedroid Rom to previous versions but nothing works
I've asked for help and left bug reports on leedroids mini site and no help
I've tried to install the Madaco 17/Nov 1.32.405.6 r1 - HTC Desire HD Stock ROM with Online Kitchen but I can't boot past the HTC screen even performing a factory reset, battery stat rest, and a dalvik wipe still no luck.
I'm not sure if Leedroids new Roms uses a different EXT format like "EXT4" where stock Roms use "EXT2" and this is why I cant get MOdacos stock rom to boot and therefore I need to wipe a EXT2 to my phone? I wouldn't know how to do that anyway.
I've done google and xda searches for how to get the auto focus to work again and all I come up with is I should go back to stock and see if this helps. Unfortunately I can't get a stock Rom to boot properly so I'm left with asking for help here.
If I'm in the wrong forum or posted in the wrong place I do apologize I believed since I'm on a Desire HD this is the most appropriate place.
Hi!
Did you solve it?
I have the same problem, the camera don't make the focus, don't know why.
thanks!!
Any solution in sight?
I have similar problem on my classic Desire (Bravo).
Autofocus fails on far away objects, everything closer than ~1m is ok, anything else I recognize some focus action in the live image but it stops on the blurry side
Using InsertCoin 1.1.1 with the latest Radio.
Seitchin ROM to an older LeeDroid didn't help)
No luck yet I'm afraid I'm in the process of backing up my phone and trying different roms to see if that helps.
I'll post here if I come up with a solution.
Solution
So I called HTC here in the UK and was told the phone needs to go back which I sent to them but before you do there are two important things to remember.
1) s-off needs to be turned to s-on
2) you need to send the phone back with the latest os version
I got my phone back and the lovely guys at the service centre even replaced the entire shell, battery cover and sim cover for free how nice.
I'm going to guess it was a hardware issue rather than a software issue because the phones software came back exactly as I sent it with t-mobiles splash screen with no sound because the sound files were never on my phone to start with.
I tried everything before sending it back updating, different roms going back to stock rom etc etc but the only thing that worked in the end was HTC fixing it.
Luckily the phone was still under warranty and the shipping and repair was free phew!
Good Luck

[Q] Constant Rebooting Desire

Hi All,
I have a AMOLED Desire, S-Off with AlphaRev and running the latest LeeDroid ROM (including the latest radio etc)
The ROM had been fairly stable but I would get the occasional hot restart. I decided to reinstall the ROM and now have a major problem with the phone. Essentially it hot restarts within 30 seconds of the ROM installation completing (during the HTC setup). Sometimes the phone doesn't even get to the part where ROM loads (constantly reloads during just after the AlphaRev logo)
I have tried a different memory card but the result is the same (including full wipes) I have never overclocked the handset either.
Can anybody provide some other suggestions on what I can do to try and fix this!
Thanks,
Full wipe and try another rom, if that doesnt work try stock
Greetz
Sent from my HTC Desire using XDA App
Well yes u should try using the official RUU for desire if another Rom does not work but it is a different procedure for flashing it from your pc there are guides u should check them out
Sent from my HTC Desire using XDA App
Think I need to go down the RUU route, although I have no idea why a full wipe isn't fixing my issue. On the main page there is only a RUU link for up to HBOOT 0.80. I have 0.93 (via AlphaRev) Any pointers as to where this guide is please?
Thanks,
dr_sherman said:
Think I need to go down the RUU route, although I have no idea why a full wipe isn't fixing my issue. On the main page there is only a RUU link for up to HBOOT 0.80. I have 0.93 (via AlphaRev) Any pointers as to where this guide is please?
Thanks,
Click to expand...
Click to collapse
Be veeeeeerrryyyyy careful when you're using the RUU and you have rebooting problems. This is most likely a mainboard issue (overheating) and I'm pretty sure HTC cover it under warranty.
Before you run the RUU stick your phone in a plastic bag and put it in a freezer for 5-10 minutes (I **** you not) and then use the RUU, you'll reduce the likelihood of killing your phone completely!
The phone did get very warm during a boot loop so you could be on to something
The phone is no longer under warranty. It doesn't matter what ROM I use it restarts as the ROM loads. So my question was how do I apply the RUU with my current setup (unable to launch a ROM and AlphaRev HBOOT 93) and what do I have to get it run safely?
Try to load some CPU tuner and adjust your clock, maybe its too high for your phone to handle ?
It has been running ok for well over a year (except the one or two hot restarts) this seems like a very different problem and I presume I can't lower the CPU speed without a ROM actually starting?
dr_sherman said:
(1) It has been running ok for well over a year (except the one or two hot restarts) this seems like a very different problem and I presume (2) I can't lower the CPU speed without a ROM actually starting?
Click to expand...
Click to collapse
1) Then try a new ROM, i also got freequently reset with Oxygen before, when I switch to Ginger and Aurora, never happen
2) You should be able to, try to download the "CPU tunner for root"
why not look at the log to see why its happening and what temps its reaching before it fails flashing an RUU
All ROMS do the same thing, reboot occurs shortly after entering my PIN (at the HTC white background screen).
Where would I find those logs? Remember that the ROM never boots to a usable state.

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