advice if u plan on buyin a new phone - Desire Q&A, Help & Troubleshooting

i recently bought a windows 7 phone from futureshop and bought the insurance plan. phone messedup and i returned it. they gave me a telus sgs fascinate. i bricked that. then they gave me whatever phone i wanted which i picked a htc desire. just a headsup, buy your phones from future shop or best buy and get the 10 dollar a month insurance plan. the cell tech didnt even do anything with my old phones. he looked at it, it didnt turn on, and gave me a new phone

Related

upgrading to touch pro 2(verizon)

back when I had alltel I had a ppc 6800 and when the touch pro came out (maybe a month or so after I don't remember how long) I read something on ppcgeeks about someone taking their mogul in on the sprint network and claiming it didn't work and he got a touch pro as a replacement.
I tried this and the salesperson said they could either claim warranty and send me a free 6800 or I could tell the insurance company I broke the screen and i would get a brand new touch pro for $50 in the store since they didn't carry the 6800 anymore
anyone have any luck trying this on verizon to get a touch pro 2? I kind of want one but don't want to sign a new contract as I'm going to At&t sometime soon, and the tp2 would sell alot faster and for more money on ebay/craigslist/etc.
Yeah I tried this like 6 months ago and somehow assurion got a new shipment of NEW in box 6800s for verizon. I was trying to get the touch pro at the time. Why dont you just switch to att and get the phone at a discount with them. Thats what I was gonna do, I was actually considering the iphone at the time, until verizon woke the freak up and stopped crippling the phones and came out with the TP2. Best phone I have ever owned.
whoops, I guess I forgot to mention that my alltel/verizon contract doesn't end until middle december or something, I'm hoping by the time I switch Att might have the hd2.
and thinking about how fast the touch pro 2 came out with my luck I'd upgrade at the discount price and then a new one would come out haha.

How to Get a Vibrant for $350: The Hard Way

Hello everyone,
I have one hell of a story to tell about one boy, two phones (the htc hd2 and the samsung vibrant), and one freakin' committed customer service team (T-Mobile's). OK, so I'll begin my story of how I ended up with a brand-new Vibrant for essentially 350 bucks. Bear with me here, it's a bit long. So, I originally purchased an htc hd2 way back in mid-June for 300 bucks on Craigslist. The phone ended up being defective because of a hardware issue, and because it happened to be under the "buyer's remorse" period, at least the way T-Mobile saw it, I was able to return it by mail for a brand new one for free. I was surprised when I called to learn that T-Mobile didn't require a single piece of information to verify that I was the original owner of the phone, all they saw was that an htc hd2 had magically been activated on such and such a date. So, I returned that hd2 and recieved a new one in a couple of days, which ended up being just as buggy as the last one, so I decided to abandon the hd2 altogether in exchange for the Samsung Vibrant. I called T-Mobile customer service today to setup the exchange for the vibrant, which would cost me 50 bucks since the hd2 cost 450 and the vibrant costs 500, and I was FINALLY told that they had no record of me ever buying an hd2 (I wonder why, lol). I then explained to them that I wasn't the original owner of the phone and that I had bought it from the original owner, but that the phone had been purchased only a few days before they sold it to me. They told me at first that I would have contact the original owner and get the 450 bucks credited back to there account. The only problem was that I had no way of contacting the original owner, and that they had switched carriers almost immediately after purchasing the hd2. After about four hours, and many many phone calls later, I called t-mobile one last time to explain my situation, keep in mind that I was totally honest the entire time, I reached a very nice customer service rep, and after explaining what had happened to me, and after speaking to her supervisor for over ten minutes, she told me that even though they almost never do this, that they would "take my word for it" and send the vibrant, no questions asked, for basically 50 bucks. I was over the moon considering that less than 5 minutes ago I had thought that I had thrown away 300 dollars. I would like to give some major props to T-Mobile's customer support, never in a million years would I have expected a customer service team work so hard to keep a a customer happy. Talk about going the distance. Well, that's my story. Tell me what you think, and what your experiences with them have been like.
Peace, bobofosho12
I got mine for $164 and i wasnt even due for a full upgrade. Got my phone around august. Even my sister which is due for a full upgrade has to pay more. So i think im super lucky except for the tax and all that
Alex530 said:
I got mine for $164 and i wasnt even due for a full upgrade. Got my phone around august. Even my sister which is due for a full upgrade has to pay more. So i think im super lucky except for the tax and all that
Click to expand...
Click to collapse
Yeah, its an online Special. However i Would Suggest your sister to call T-mobile and ask to be transfered to the Loyalty Department to get hers. because she will get a good deal as her contract is up...... They will give it to her at full Discount and provide her with a data plan of $24.99 a month. instead of $30.00 like you got... and she wont have to pay no upgrade fee's whatsoever.
Alex530 said:
I got mine for $164 and i wasnt even due for a full upgrade. Got my phone around august. Even my sister which is due for a full upgrade has to pay more. So i think im super lucky except for the tax and all that
Click to expand...
Click to collapse
Same here. I renewed my contract last year, so did my GF. We both are eligible for full discount so I jump on it right away.
I hate buying ANYTHING with a contract, I know that even though I might pay through the nose up front, i'm saving tons more than I would if I had a contract for two years. I just generally buy an "almost" brand new phone on someplace like Craigslist and then I return it to T-mobile and get a brand new one for free, hence what I did with the hd2. Just my strategy though.
minogue said:
Yeah, its an online Special. However i Would Suggest your sister to call T-mobile and ask to be transfered to the Loyalty Department to get hers. because she will get a good deal as her contract is up...... They will give it to her at full Discount and provide her with a data plan of $24.99 a month. instead of $30.00 like you got... and she wont have to pay no upgrade fee's whatsoever.
Click to expand...
Click to collapse
I have the 24.99 data plan and i will thanks for the info
my story on getting the vibrant new WITHOUT a contract for $133. Please note, this cannot be duplicated anymore as the "loop hole" has been caught and closed. I noticed this post on slickdeals.net the 2nd day it had been posted:
http://slickdeals.net/forums/showthread.php?t=2132124
So basically costco has the cell phone kiosk's which sell tmobile and a few other carriers. as we know, T-mobile offers and "even more plus" program with is NO contract. also as we know that if we went to tmobile and got a vibrant with this even more plus program is $500.
BUT for the first 3 or 4 days that costco sold the vibrant they were selling it for $250 with the "even more plus" plan or $99 with contract. EDIT( this $250 price was a wholesale price they were offering)
so went there and bought 2 samsung vibrants for 250$ each plus tax. ended up being about $540 by opening 2 new lines on the "even more plus" plan. note that this is different then the "even more" plan which is a contract. Even though "even more plus" is not a contract, costco would not sell the phone without an actual plan but thats ok because this "even more plus plan is no contract because normally you pay full price for the phone.
so then because the "even more plus" plan is not a contract, I called t mobile and told them that I want to cancel the even more plus plan and that I paid full price for the phone. (which i did pay costco's full price). they canceled the plans over the phone on the first try without any hassel (some people had a little trouble canceling)
So then i sold 1 on ebay for $485 including shipping and kept one for myself. After paying shipping, ebay listing fees, selling fees, and paypal fees. I came out basically paying the difference which is only about $130 for my new, NON contract vibrant
keep in mind I already have a tmobile contract from my mytouch, so i just put the sim card in the new vibrant and was good to go.
Costco and Tmobile both caught on to this within days, and now it went from 250 to 479 the day after i got mine.
so i basically ended up paying $130 for a New Vibrant, not subsidized, and non contract even less then if I had signed a new 2 year contract.
If so many people had not ONLY gotten this deal just to sell all the phones on ebay and craigslist, the deal probably would have lasted a little longer. (i just sold 1 to offset the cost of buying one for myself)
so keep in mind, this deal is now dead, and no one has had success trying to replicate it since the price change because costco and tmobile had caught on quickly.
Im still under contract with tmobile for another year because i bought mytouch last year. Wife's phone is still eligible for an upgrade I can use later this year
I got mine for $100 after $50 mail in rebate. I bought mine at Costco warehouse . It included the car charger, a carrying case and a Bluetooth headset.
still cant beleive you guys didnt just spam these forums spreading the good news on the price. so sad.
well thankfully, i got mine on bing cashback and so the phone might end up being $350 for me.
oh what i could have done with $100 extra, sigh
by the way did you need to be a costco member to get that price or could anyone get it?
I actually got mine for free, but in an extremely roundabout and lucky sort of way.
Got a Samsung Behold II with a new contract at the beginning of June for free from Letstalk.com. I won't rehash all the ridiculous problems I had with the phone, as it's fairly legendary at this point.
Had even more problems after the now infamous 1.6 OTA update, took my problems to T-Mobile corporate, and after 2 weeks worth of emails and phonecalls with their director of customer relations they basically convinced Samsung to toss me a Vibrant to make me happy enough to go away and leave them alone.
I sort of rode out the "perfect storm" here and was just in the right place at the right time. Still, this is the best free phone I've ever had!
Got mine for the same price as Alex.
i got mine for $534 after tax!

[Q] Best insurance?

What is the best insurance for the HTC Evo? I bought mine from Best Buy Mobile.
casual864 said:
What is the best insurance for the HTC Evo? I bought mine from Best Buy Mobile.
Click to expand...
Click to collapse
Well I don't know about Best Buy Mobile insurance? I too purchased my EVO 4G from Best Buy (they were the only folks who even HAD an EVO..and it's the white one of course). Anyway...I pay sprint 7.00/mo for insurance. As I have read, if I run my phone over with a car, drop it and kill the screen, or drown it..whatever. I'm covered for a new phone less the 100.00 deductible twice per year. I figure 7.00/ month=84.00/year plus 100.00 deductible=184.00 vs 500.00 or more to replace is money well spent.
THAT said..I wonder how Sprint (who currently does NOT sell the white EVO) would deal with replacement. My guess is that they would send me a re-furb black one..don't really care either way.
What does the best buy cost you? (they never even attempted to sell me on my EVO)
Edit: Oh..and since I've rooted, (I only did so for full Nand backup and free wi-fi tether..good bye Time Warner rapists!) I realize that Sprint and or BB can "see" this..and void my warranty. Since this is the case, I have done the following: copied my sd card to my pc, use titanium backup pro, rom manager pro, AND Mybackup Pro..I'm good to go if something goes "south". Root your phone=full protection.
-SKB
rooted 2.2
I have Best Buy's Black Tie Protection insurance on my phones, and it can be nice at times. Main thing that it's missing from Asurion is theft/loss protection. It only covers damaged/destroyed devices.
It runs $10 a month, but there is zero deductable, downside is that it can take 2-3 weeks to get ur replacement. Or longer if ur waiting for them to get Evo's in.
I was fortunate in that I never even had to buy an Evo in the first place. I had purchased my Hero from BB and had their insurance. I had broken a couple of them and got replacements. Well, on the third one they told me that they would no longer be selling Hero's and I would have to pick a different phone, any Sprint phone with a retail price of $600 or less. And bam, got my Evo for free with no new contract, I win.
Side note, they don't care one bit if ur rooted. Feel free to talk about it with the reps there. Chances are, if ur rooted, you know more about phones then the people that work there anyway. The manufacturer warranty has zero to do with BB's Black Tie, they don't care what you did to ur phone. One of mine was run over, one was dropped with a broken screen, and the third was dumped in the toilet by my 2 year old. They never hesitated in getting me new phones.

[Q] Insurance Plan through Sprint vs Others

Just wondering, i've tried googling and I haven't found anything specific.
I got my Evo June 4th through Sprint so it was easy to throw the $7 a month insurance plan.
Now Im wondering, if I do upgrade in the future from a different store such as RadioShack, Wirefly, BestBuy, is it still possible to throw the TEP $7 a month on the new phone even though it's from another retail store?
Am I stupid for not wanting to put insurance on from the other stores instead of Sprints? I've had a good experience with Sprint when my evo power button stopped working. They said they had no more evo's in the warehouse and next-day aired me a brand new one.
Or... are the in-house (wirefly, BB, Radioshack) protection plans better?
Edit: Reason I ask are for the killer deals other stores have. For instance the Photon 4G at BB for $99 upgrade, where sprint has it for $199 upgrade
My name is David Keith Sims. Give Sprint my name. They hate me! They charged me $20+ for a phone call i made from +44 (United Kingdom) they saw my evil side!
Sent with Photon 4G "Neo"
bigblueshock said:
Just wondering, i've tried googling and I haven't found anything specific.
I got my Evo June 4th through Sprint so it was easy to throw the $7 a month insurance plan.
Now Im wondering, if I do upgrade in the future from a different store such as RadioShack, Wirefly, BestBuy, is it still possible to throw the TEP $7 a month on the new phone even though it's from another retail store?
Am I stupid for not wanting to put insurance on from the other stores instead of Sprints? I've had a good experience with Sprint when my evo power button stopped working. They said they had no more evo's in the warehouse and next-day aired me a brand new one.
Or... are the in-house (wirefly, BB, Radioshack) protection plans better?
Edit: Reason I ask are for the killer deals other stores have. For instance the Photon 4G at BB for $99 upgrade, where sprint has it for $199 upgrade
Click to expand...
Click to collapse
It does not matter if you get your phone from a retail store its all Sprint at the end of the day. I purchased my Evo at Best Buy and another at Radio Shack. Now Best Buy offers a monthly insurance for I believe $10 which offers full replacement and upgrade protection. You have to just check around and see if those outside protection plans work better for you.
I have insurance through Best Buy and I just cashed in on my cracked screen this this past week. It took about 4 days to get a replacement (Labor Day holiday). I had a loaner phone in the mean time. When I finally got the phone, it was in better shape than that one I had...THUMBS UP!!!!!!

[Q] Need to start thinking about insurance

Now that the wife and I have our Note 4s, I suppose that I should start thinking about insurance. When I got the S3s a couple of years ago, I just skipped the Best Buy insurance, and opted for the Total Equipment Coverage from Verizon. I had Best Buy insurance on the Evos that I had before, and it was terrible. In the first month of owning the phone, the volume rocker broke. They sent it out to be fixed, and it was fixed, but it took me a month to get my phone back. My wife had the dreaded Evo charging port separation from motherboard issue. She sent it to HTC, and had it back in three days.
What's your opinion on which insurance to go with. Is there something better than BB or Verizon? Has Best Buy improved at all?
Thanks for any suggestions.
Somewhere else I read people were using Squaretrade for insurance saying it was only $5 a month. I know nothing about it but I'm going to be looking into it when I get my Note soon. I know you can also add the phone to your homeowners insurance and a lot of them will replace a phone free but you do not want to do that very much or they could cancel your home insurance.
I got squaretrade. You have 30 days from when you purchase to get the insurance.

Categories

Resources