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It's weird, I touch the name, multiple times, and it won't do anything, it'll just sit there. Sometimes it'll load after about 30 second after I give up but usually it doesn't. I've flashed several roms but this problem always comes back.
i have that problem from time to time. some contacts when called respond quickly like it should, and sometimes there is a lag like you are stating.
could the radio need to be updated? i have no idea what the problem could be... i'm just grasping at straws here....
sorry if this was asked before, but in the past 24 hours i think something changed. i keep getting logged out automatically. before a day ago (as in all the previous months ) i would always stay logged in 24/7. now if i leave for an hour or so, i come back and have to log back in.
edit. ok i just noticed i'm not alone http://forum.xda-developers.com/showthread.php?t=1979353
i didnt scroll down far enough past all the pinned topics
x000x said:
sorry if this was asked before, but in the past 24 hours i think something changed. i keep getting logged out automatically. before a day ago (as in all the previous months ) i would always stay logged in 24/7. now if i leave for an hour or so, i come back and have to log back in.
edit. ok i just noticed i'm not alone http://forum.xda-developers.com/showthread.php?t=1979353
i didnt scroll down far enough past all the pinned topics
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Click to collapse
see this thread: http://forum.xda-developers.com/showthread.php?t=1979353
Hello,
I want to mention that I didnt have any problems with my phone until 1 week ago. I just connected my phone to the charger right before I sleep, as usual, but I didnt notice that it rebooted the whole night. When I woke up I saw my phone with the time crashed and it was really hot. I turned it off for 2 hours but that of course didnt fix anything, so I tried to repair it through Xperia Companion. Then my phone seemed to be fine until a few hours later, it crashed and after a few minutes it rebooted. I didnt give up and I reset it to factory settings, but no difference at all. The phone keeps crashing and rebooting at random times (sometimes with an error message like " {this app} has stopped working", various apps but usually "Xperia Home"). What could cause this issue?
Dieselakoc said:
Hello,
I want to mention that I didnt have any problems with my phone until 1 week ago. I just connected my phone to the charger right before I sleep, as usual, but I didnt notice that it rebooted the whole night. When I woke up I saw my phone with the time crashed and it was really hot. I turned it off for 2 hours but that of course didnt fix anything, so I tried to repair it through Xperia Companion. Then my phone seemed to be fine until a few hours later, it crashed and after a few minutes it rebooted. I didnt give up and I reset it to factory settings, but no difference at all. The phone keeps crashing and rebooting at random times (sometimes with an error message like " {this app} has stopped working", various apps but usually "Xperia Home"). What could cause this issue?
Click to expand...
Click to collapse
If it's persistent with a phone restore by PCCompanion, I would say some hardware failure. Are you rooted? You could maybe try with a different custom rom or something, and see what happens...
levone1 said:
If it's persistent with a phone restore by PCCompanion, I would say some hardware failure. Are you rooted? You could maybe try with a different custom rom or something, and see what happens...
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Thanks for replying, I'll try a custom rom. Do you have any good one to suggest?
Dieselakoc said:
Thanks for replying, I'll try a custom rom. Do you have any good one to suggest?
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Click to collapse
If you don't care about camera, any of the newer N roms are very nice - https://forum.xda-developers.com/sony-xperia-z1-compact/general/z1c-nougat-roms-t3460868. If camera is an issue, you'll need to stay on LP. Try Jaguar or Cm12.
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
Dieselakoc said:
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
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Click to collapse
I thought when you said you restored with PCCompanion that meant that it was happening with clean flash and no apps installed. Cleaner apps can often cause those types of problems, and it's questionable if they even help anything. If you must have one, I recommend SDMaid.
levone1 said:
I thought when you said you restored with PCCompanion that meant that it was happening with clean flash and no apps installed. Cleaner apps can often cause those types of problems, and it's questionable if they even help anything. If you must have one, I recommend SDMaid.
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Click to collapse
It didnt even cross my mind that it would be any difference to mention that I reinstalled all the apps I had because I never thought that such a "usefull" app could do that damage to a phone. Im glad its fixed .
Same problem. Connected my phone to charger, wake up next morning and saw that data disabled that pops up every time phone boots, but i didn't bother and just swiped it. Later that day i kept on seeing those notifications but i didn't bother as always until my phone just froze while i was using it. I could lock it but screen just went black and same image stayed there when i unlocked it. I had to restart it with that force button under sim cover. Problem was still there after reboot so i did factory reset and it was good for few days (more like 1 day) but it happened again. So i did system reinstall with pccompanion and it worked until for a week maybe and i thought i fixed it until few hours ago when it happened again. Phone was hot whenever that happened and crash.monitor keeps crashing ironically (i think that's the cause.) I never had any cleaning apps (i had clean master app lock for locking my apps tho)
oh my god... this is exactly the same Problem and I've been having it also for about the same time. It happened first on the night from Wed, 21st to Thur 22nd. When I woke up I only saw this screen which says, thats its restoring Apps (E.g. "Restoring apps 70 out of 200" and ongoing) Happens sometimes when it crashed - which was rare - so I didn't bother too much with it, but it kept freezing suddenly and randomly at any kind of app and screen went black, only thing I could still do was long press Power button, but sometimes it wouldnt even recognize the touch e.g. to select reboot. After a while in that state it soft rebooted itself. I also force rebooted it a few times with Power + Volume Up Key.
Also tried everything, like factory reset, Software repair through Xperia Companion, then switched SD-Card, an even replaced the battery because I didn't know what else it could be. This got me so far, that I was considering flashing a different Rom and just f*** it. Now I happen to find this thread by looking through the Xperia Forum - I didn't find it through Google... That's kinda sad, I might've not opened my phone if that App is srsly at fault... but oh well. I am just as surprised as you: I thought it could be an app but had everything up to date. And tbh.. I didn't even bother with this Clean Master. I installed it 3 years ago and used it a few times.. and kinda forgot about it, so it didn't come to my mind at all that this could be the problem. I'll uninstall it now and report back if it's solved for me, too.
Can you go to diagnostics and see application incidents. If you see only crash monitor tell me. That's where problem lies most likely
bolcna said:
Can you go to diagnostics and see application incidents. If you see only crash monitor tell me. That's where problem lies most likely
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Click to collapse
In diagnostics in "start" tab i can see everything. It says 19 systems incidents, 96 application not responding and 75 Application incidents. All of this was from yesterday and earlier. Hadnt had a crash today but I'll see how it goes from now on. What do you mean by "see only crash monitor"? You mean if you didn't accept sony to collect the crash data?
You also wrote, you were using Clean Master, did you uninstall it and did this fix the issue for you, too?
In system accidents there should be only com.sonyericsson.crashmonitor.
I said i was using Clean Master AppLock not antivirus. It's just app that can lock other apps with pin so nobody can acces it without pin.
Also you can check out this where we discuss about same problem
umm in system incidents it only shows a time and date whenever a crash happened. If you mean App incidents instead: I think I understand what you're getting at. As in: If theres another app in the incidents, this is the culprit. Well, as I said it happened very randomly before you can't pin it down on a certain app. Whatever I was using crashed and gave a crash report but most incidents were with "system-ui" Anyways, had no crash since uninstall of Clean Master. So I'm good for now.
When did I mention antivirus? Im referring to this:
Dieselakoc said:
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
Click to expand...
Click to collapse
So Clean Master, even if you only use it to Pin Lock your apps, might be the problem. Do you still have this problem anyway? Seems like yes, since you're considering to flash a custom Rom.
Responce
Dieselakoc said:
Hello,
so mine was all good aswell untill last morning I it apperently overheated overnight or something because the battery went from 82% to 0% in about 5 hours and it was hot as hell , ever since it would crash 5 seconds after being booted , can't even connect it to companion because it turns itself off ......Considering flushing it .
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Click to collapse
DaddyDH said:
Dieselakoc said:
Hello,
so mine was all good aswell untill last morning I it apperently overheated overnight or something because the battery went from 82% to 0% in about 5 hours and it was hot as hell , ever since it would crash 5 seconds after being booted , can't even connect it to companion because it turns itself off ......Considering flushing it .
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Click to collapse
You don't need phone to be turned on to use xperia companion and flashing new software. Just open it click on repair software and follow instructions. After that just dont install official facebook app since thats most likley cause of crashing. Install some 3rd party client like simple pro. I use that one its awesome
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Click to collapse
All,
My wife & I have the Verizon variant (XT1710-02) and recently we've both been experiencing random reboots or shutdowns; when it happens, the battery percentages change (usually reduced) dramatically. For many instances, the phone will be stuck at around 30 - 40% for a long period of time when this occurs.
Just seeing if anyone else has experienced this.
Thank you
The wife and I each have the unlocked US version (XT1710-01) AND we have one Verizon version (XT1710-02) as a backup phone. The wife used the Verizon phone for about a week and I have used it for a few days.
We've not experienced your issue with any of the three.
It's very odd to me that both of your phones are experiencing this issue!
Could it be a rogue app that you both use?
It could be from a security update, that is misbehaving.
Have you tried clearing the cache, in recovery?
If clearing the cache partition does not solve the issue, I would try a factory reset.
I agree, will try those items you mentioned. Thank you for replying. I should have thought of that but haven't had a rooted phone for a while.
RL_Wells said:
I agree, will try those items you mentioned. Thank you for replying. I should have thought of that but haven't had a rooted phone for a while.
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Click to collapse
Getting into the stock recovery is a bit tricky.
Google it, because I'm not even sure of the second step.
pizza_pablo said:
Getting into the stock recovery is a bit tricky.
Google it, because I'm not even sure of the second step.
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Click to collapse
I've been there, going to try some things you mentioned, as well as other googled items. Luckily, I can try on my phone certain things, and compare with the other phone.
Thanks so much and really appreciate it, for responding and I will reply on this forum.:good:
Just checking back with anyone with battery issues; it seems the battery isn't calibrated correctly. See my screen shots, would like to see if anyone has similar issues or if I may need to use warranty with Motorola.
The battery percentage drops and returns to normal, from time to time, mainly after a reboot.
If someone with battery / hardware knowledge would like to respond, please see my previous post with screenshots compared to this post. Both show 53 % battery remaining; the old post has time left as 1 day, 6 hours, this screenshot shows time left as 41 minutes.
Just seems very odd, wonder if this happens to anyone else.
Thanks in advance.
RL
I have the same problem. It seems to me, when the phone is under heavy loads, which makes (incorrectly calibrated?) battery drops some percents, the system reacts with a restart to prevent damages.
So far I've experienced this e.g. when calling and opening maps or camera and at roughly 30-40%.
I still haven't found any solution yet. Any help would be great here.
Did you try that ?
https://forum.xda-developers.com/showthread.php?t=1821870
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
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No definately not, here the worst I have experienced is some app crashes, they probably aint android 12 ready, and some pretty big lag moments
I don't have any issues. Do you have the November update yet?
For some strange reason, I noticed exactly this aswell (one time, this morning). I was working out and my phone laid on the table, when I saw it lit up because it restarted for no reason.
I guess it's a software bug.
And no, there was no automatic system update - I checked, I'm still running the old version.
copong said:
I don't have any issues. Do you have the November update yet?
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Is there a bugfix list of any sort about the most recent sytsem update?
I tried to find one, but as of now I have been unsuccessful.
No, nothing at all either. Mine also installed silently at some point. I recall a notification asked for a reboot yesterday morning.
No, not had one random reboot since I got it on Tuesday.
Nothing here either. Good luck!
copong said:
I don't have any issues. Do you have the November update yet?
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Click to collapse
I had the November update and all apps had been updated as well. It would freeze and then reboot.
I did a factory reset and did not restore any of my apps, just ran it with the factory apps, and it still did it. Since no one else is having the issue, I'm feeling confident it was a bad unit. I had the 128 gb version.
It's back to the pixel 5 for another week or so. I had to exchange that after I got it too because of a bad proximity sensor. Either I just have really bad luck or Google needs to tweak their quality control department.
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
If you're having issues, do yourself a favor and keep an itemized list (on your device, word doc on pc, somewhere) and notate the following for each occurrence:
-date / time
-the fault (self reboot, major lag, over heated, fast battery discharge, etc.)
-what you had to do to clear it (rebooted, closed app, powered off/on, etc.)
When talking with Google about a replacement, having THIS information ready to read off will make it extremely hard from them to give you any grief about you needing a warranty replacement.
An itemized list of faults is MUCH better evidence that you need a replacement than "well, it rebooted a few times last month"
copong said:
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
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Click to collapse
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
One very important thing here is also: Did you guys set up your phone "clean" or did you copy over your old phone by cable or did you use backup?
Any of these things can cause issues.
I, for example, used a cable to transfer all file and apps from my P4 XL to my P6 Pro. It's possible that this is the rootcause for some issues, or maybe it's not. Maybe there are even problems that occur only if you transfer your files from specific phone models to this one, you never know.
Morgrain said:
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
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Click to collapse
Sure, but the OP stated the crashes are happening right after a factory reset, and anecdotal evidence on this thread suggests it's not widespread. It does point to some sort of hardware problem.
I'm having exactly the same issue!
I got the phone today and booted it up for the first time. I selected my language and as soon as I pressed get started it froze, then got stuck in a bootloop. I fixed that by factory resetting from within recovery.
Once I'd gotten through the setup it crashed again when I clicked on the apps button in the optional setup. Because of this I factory reset and set the phone up for a third time.
Third time I got through setup with know issues but the phone freezes/reboots roughly once every two hours. I've been searching all day to see if anyone else has mentioned this issue.
I guess this phone is going in for replacement. Does anyone happen to know how long that takes/ if I'm going to be without a device for long?
They told me 3-5 business days to get a replacement. I expect mine early next week.
skyman631 said:
They told me 3-5 business days to get a replacement. I expect mine early next week.
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Click to collapse
Do you have to send the old device back first?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
I just had 3 random reboots today. Phone just laid on the side of my table on my laptop, doing nothing. It was in the span of probably ~10 minutes each reboot. A strange observation I made - now that I removed my phone from the back of my laptop and laid it directly on the table, no more reboots. Maybe it's a coincidence, maybe it has something to do with the magnets of my Laptop (has quite a lot inside). Not sure what to make of this. It kinda feels like a software buggy-thing, but it's odd that it sometimes just comees and goes. It also only appears to be in absolute idle. I had my phone working yesterday for about 12 hours, incl. using it constantly with navigation, and it never faltered for once. That's why I'd say it's a software thingy, if it had something to do with hardware, it would reboot/fail when under load. But it doesn't.
Had 4 total reboots as of now (had the phone since 27.10).
First reboot was yesterday (28.10) morning when working out, phone laid idle around, booted up.
And now again 3 reboots, morning, laid around, did nothing.
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
cloudraker said:
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
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Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Morgrain said:
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Click to expand...
Click to collapse
I did a partial transfer. I was coming from an iphone 12 so I transferred photos and contacts only. And I transferred via cable.