Random reboots & battery percentage - Moto Z2 Play Questions & Answers

All,
My wife & I have the Verizon variant (XT1710-02) and recently we've both been experiencing random reboots or shutdowns; when it happens, the battery percentages change (usually reduced) dramatically. For many instances, the phone will be stuck at around 30 - 40% for a long period of time when this occurs.
Just seeing if anyone else has experienced this.
Thank you

The wife and I each have the unlocked US version (XT1710-01) AND we have one Verizon version (XT1710-02) as a backup phone. The wife used the Verizon phone for about a week and I have used it for a few days.
We've not experienced your issue with any of the three.
It's very odd to me that both of your phones are experiencing this issue!
Could it be a rogue app that you both use?
It could be from a security update, that is misbehaving.
Have you tried clearing the cache, in recovery?
If clearing the cache partition does not solve the issue, I would try a factory reset.

I agree, will try those items you mentioned. Thank you for replying. I should have thought of that but haven't had a rooted phone for a while.

RL_Wells said:
I agree, will try those items you mentioned. Thank you for replying. I should have thought of that but haven't had a rooted phone for a while.
Click to expand...
Click to collapse
Getting into the stock recovery is a bit tricky.
Google it, because I'm not even sure of the second step.

pizza_pablo said:
Getting into the stock recovery is a bit tricky.
Google it, because I'm not even sure of the second step.
Click to expand...
Click to collapse
I've been there, going to try some things you mentioned, as well as other googled items. Luckily, I can try on my phone certain things, and compare with the other phone.
Thanks so much and really appreciate it, for responding and I will reply on this forum.:good:

Just checking back with anyone with battery issues; it seems the battery isn't calibrated correctly. See my screen shots, would like to see if anyone has similar issues or if I may need to use warranty with Motorola.
The battery percentage drops and returns to normal, from time to time, mainly after a reboot.

If someone with battery / hardware knowledge would like to respond, please see my previous post with screenshots compared to this post. Both show 53 % battery remaining; the old post has time left as 1 day, 6 hours, this screenshot shows time left as 41 minutes.
Just seems very odd, wonder if this happens to anyone else.
Thanks in advance.
RL

I have the same problem. It seems to me, when the phone is under heavy loads, which makes (incorrectly calibrated?) battery drops some percents, the system reacts with a restart to prevent damages.
So far I've experienced this e.g. when calling and opening maps or camera and at roughly 30-40%.
I still haven't found any solution yet. Any help would be great here.

Did you try that ?
https://forum.xda-developers.com/showthread.php?t=1821870

Related

[Q] DINC Random Reboots

Although I have been doing a lot of reading the last few months, I am new to posting, so please bear with. My DINC just started randomly rebooting about 2 weeks ago and I am trying to figure out why. It was running great before with (rooted) Skyraider 3.0 RC3 Vanilla, kings BFS#5, S-Off, 2.15 radio and HBoot .79. The problems began when I installed Juice Defender, didn't really like it, and then un-installed it. I did not disable anything JD did before un-installing. Now, with the same set-up as before, I get random reboots when I'm on Explorer for a few minutes, when GPS Navigation is on, and then randomly on GChat and the Market. It seems to happen more when the temp is higher, but it's rarely over 100 degrees F. Half of the reboots end up in QualComm debug mode. I have tried a full wipe and reinstalling the ROM, kernel and prior settings. The only thing I can think of is that Juice Defender changed some type of setting, application or system, and now it's having fits. I downloaded aLogCat and had it running during the last reboot and can PM the .txt file if you think that would help. Does anyone know what's going on or how I can fix it? Any help is great appreciated!
Also, the current applications that I have are:
ad-free
advanced task manager
beautiful widgets
setCPU
amazon reader
scorecenter
Mint.com
switchpro
bump
battery indicator
astro
root explorer
rom manager
barcode scanner
facebook
goggles
dspmanager
handcent
linpack
metamorph
mixing
papertoss
pandora
shazam
spare parts
tapatalk pro
titanium backup
weather channel
widget locker
BUMP....anyone?
mjmdmd said:
BUMP....anyone?
Click to expand...
Click to collapse
Are you overclocking? Some phones can't handle much and it's known to cause similar problems. Other than that I'm not sure if anything JD changes would remain once it's un-installed; but if so you might install it again, change everything back to stock, then un-install it. Just a guess, hope you get it figured out
I'm pretty sure the DINC has rebooting problems.
What version do you have, SLCD or LED?
I've had the LED version since it's released and I just started getting random reboots last month or so. Sometimes it goes into fits and just reboots nonstop for a couple hours. I've reverted it back to completely stock (unrooted, S-ON, stock recovery, stock 2.2 ROM) and I still have the same problem. Using stock battery as well. I've always cleared cache, factory reset, clear data, etc. I've done everything I can think of, but I think this phone just has problems that some people encounter even when completely stock (and even people who have never modified their phone at all if you do some searches on google).
It may have to do with the heat, I'm going to keep doing some testing. It seems like it goes into reboot fits when it gets hot or when I'm doing a lot of processing like using GPS and maps. It rarely reboots when it's idle.
SynbiosVyse said:
I'm pretty sure the DINC has rebooting problems.
What version do you have, SLCD or LED?
I've had the LED version since it's released and I just started getting random reboots last month or so. Sometimes it goes into fits and just reboots nonstop for a couple hours. I've reverted it back to completely stock (unrooted, S-ON, stock recovery, stock 2.2 ROM) and I still have the same problem. Using stock battery as well. I've always cleared cache, factory reset, clear data, etc. I've done everything I can think of, but I think this phone just has problems that some people encounter even when completely stock (and even people who have never modified their phone at all if you do some searches on google).
It may have to do with the heat, I'm going to keep doing some testing. It seems like it goes into reboot fits when it gets hot or when I'm doing a lot of processing like using GPS and maps. It rarely reboots when it's idle.
Click to expand...
Click to collapse
Same here. Exchanged it with Verizon, almost no questions asked. Got AMOLED refurb, so far so good. Replacement was with OTA installed though, so waiting for new root.
You should revert your phone to fully stock, turn S-ON, unroot, stock ROM, etc. Make it look as legit as possible. If your problems go away then obviously something got screwed up in the flashing process. If your problems remain, then it's something wrong with the actual phone, and since you just made it completely stock you're in the perfect shoes to go exchange it.
In summary, the best measure to take if you're having reboot problems is to exchange it at a Verizon store; that's what most people are doing.
I'm going to exchange mine tomorrow. It should be covered under the 1 year warranty so you should not need insurance to do it.
Just an update: I am still having random reboots after uninstalling Advanced Task Manager and Widget Locker (read in posts these can cause problems). Now even when I use Amazon reader, the phone reboots rather quickly. One thing to note is that when I turn off 3G, it hasn't rebooted. This was one of my thoughts to begin with since approximately all of the reboots occurred when I was using 3G (browser, market, GChat and Nav). Does this narrow down any problems?
Next, I am going to install the new Skyraider 3.0 (ihtfp69 said it should be out first week of Dec.) and install apps one-by-one to see if the rebooting continues. Then I guess I will have to go s-off, unroot, etc. Crossing my fingers...
Sounds to me that you have the faulty overheating 3G radio..it is a somewhat documented problem and I believe it's the same problem I have. The only solution is to swap it at a verizon store. I'm afraid other ROMs or anything else you do will not solve the problem.
mjmdmd said:
Just an update: I am still having random reboots after uninstalling Advanced Task Manager and Widget Locker (read in posts these can cause problems). Now even when I use Amazon reader, the phone reboots rather quickly. One thing to note is that when I turn off 3G, it hasn't rebooted. This was one of my thoughts to begin with since approximately all of the reboots occurred when I was using 3G (browser, market, GChat and Nav). Does this narrow down any problems?
Next, I am going to install the new Skyraider 3.0 (ihtfp69 said it should be out first week of Dec.) and install apps one-by-one to see if the rebooting continues. Then I guess I will have to go s-off, unroot, etc. Crossing my fingers...
Click to expand...
Click to collapse
Odds are your radio is failing, which is a relatively common problem. Your symptoms are pretty much a textbook example and something that I experienced firsthand on my previous Incredible. The only fix is a warranty exchange.
That's disappointing. Thanks for the info everyone. I guess it's time to start the process of unrooting...
I thought I would post my situation/solution here, although it may not have any bearing on the issues that previous posters have mentioned. I got myself a Seidio 3500mAh Extended Life Battery several months ago. The first month was good. The next 1-2 months seemed to bring decreased battery performance - I was just about making it through a day with moderately-heavy use, but this battery should be able to handle that with no problem.
Over the last month I started having random reboots and it was getting more frequent. I don't know why but I just had this feeling that the battery was coming a bit loose and losing contact occasionally, although I couldn't force a reboot by shaking it.
Just a few days ago I decided to put a few layers of paperboard (i.e., box of tissues) between the battery and the case, just to see what happened. I haven't had any random reboots since I did that and the battery life seems markedly improved.
Again, this may not be relevant for some but I thought I would post my experience in case it helps anyone.
Miltos1 said:
I thought I would post my situation/solution here, although it may not have any bearing on the issues that previous posters have mentioned. I got myself a Seidio 3500mAh Extended Life Battery several months ago. The first month was good. The next 1-2 months seemed to bring decreased battery performance - I was just about making it through a day with moderately-heavy use, but this battery should be able to handle that with no problem.
Over the last month I started having random reboots and it was getting more frequent. I don't know why but I just had this feeling that the battery was coming a bit loose and losing contact occasionally, although I couldn't force a reboot by shaking it.
Just a few days ago I decided to put a few layers of paperboard (i.e., box of tissues) between the battery and the case, just to see what happened. I haven't had any random reboots since I did that and the battery life seems markedly improved.
Again, this may not be relevant for some but I thought I would post my experience in case it helps anyone.
Click to expand...
Click to collapse
Interesting. I'm using the big batt too, but my only reboots happen with GPS. As I'm driving (unfortunately) with my Nav on, all of a sudden, I look to see what my next turn is, and I'm on the "HTC Incredible" splash screen! Most annoying thing ever.
I'm still waiting for a fix. I really don't want to unroot, lose everything, and have to exchange for a warranty phone.
By the way, with a fix like this, I feel like my blackberry days again!

device reboots itself all the time :((((

this is sux... how to fix it?
i tried to do hard reset but still the same problem.
usually it reboots when i'm listening a music but today it has rebooted when i was using simple "light" application...
Sounds like you have a defective phone if it's happening frequently while your phone is awake. I've had the same thing happen one time in six weeks, not enough to call it a problem, but if you're having it daily or more something is wrong with the phone. I'd exchange it if it were me.
Are you still stock?
rom
kernel
launcher
theme
Help us, help you...
good day.
lilirose said:
Sounds like you have a defective phone if it's happening frequently while your phone is awake. I've had the same thing happen one time in six weeks, not enough to call it a problem, but if you're having it daily or more something is wrong with the phone. I'd exchange it if it were me.
Click to expand...
Click to collapse
yeah, almost daily...
i was thinking about exchange but i waited 3 weeks for my device from germany to my country... so if i send them it back i will have to wait another 50-60 days...
chopper the dog said:
Are you still stock?
rom
kernel
launcher
theme
Help us, help you...
good day.
Click to expand...
Click to collapse
yeah, stock, no root, no custom, stock launcher
Well of course try to do a factory reset and very selectively install apps and see if something is causing it. If nothing specific is causing it you're probably looking at a defective device.
Nine times out of ten the reboots are caused by some apps that you are using or that runs in the background. If you wiped your phone and set it up again, do not install apps. DON'T. See if it crashes like that or not. If it still crashes then you likely have a hardware defect of sorts.
Of all apps, stay away from any apps that interfere with Android as a system. Battery life managing apps are by far the worst, for example.
Yeah, kristovaher makes a good point- it could possibly be a rogue app. Avoid not only battery manager apps but also task killers and any other app that supposedly increases battery life. None of them are really necessary or useful anyway.
i have done factory reset
installed only Go Keyboard, turned on unknown sources and usb debugging like i allways do.
copied all my mp3s to the device and was listening a music... and it reseted again...
p.s. btw, sometimes when i'm listening a music and screen is locked, the music starts lagging (slows down)... it plays normal if i press power off button so the screen highlight.
definitely an orange
guys do u really think i should return this?
it will take another 1.5-2 month untill it reachs the shop or return back to me.. not sure if they even will answer via e-mail when i'll ask for relace... i'm not sure but i think it started reboot much after 4.0.2. maybe new 4.0.3 will have positive effect. some people from my local forums also advised me to flash any custom ROM (some of them had such a problem and it helped them, reboots gone... liek they said)
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
How often is it happening?
If its more than once a day its certainly defective. That is not normal behavior. If its every few days then deal with it.
It's happened twice under the same set of circumstances:
1. Streaming Pandora
2. Charging
Not sure if they're related but it started happening after upgrading to 4.0.2.
phiquantu said:
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
Click to expand...
Click to collapse
I do everything with my gnex, and aside from adw launcher ex, have seen NO reboots in the month I have had it.
Aridon said:
How often is it happening?
If its more than once a day its certainly defective. That is not normal behavior. If its every few days then deal with it.
Click to expand...
Click to collapse
well, last 1.5 weeks after i stopped using NRG player and turned to stock google music player, i had no reboots... but few days ago it started to reboot again.. can't say every day, maybe in 2-3 days but only once per day... mostly when i'm listening a music.
phiquantu said:
This random reboot has happened to so many people. So please, don't tell him that he got a lemon. You can google up "galaxy nexus random reboot" and see how many complaint of similar issue have been posted. I also got random reboot every two days or so. But if the OP got it every day or more frequently than that, just exchange it.
If you want to proudly say your Gnex does not randomly reboot, EVER, then just use it for phone calls, browsing the internet, and Facebook only.
Click to expand...
Click to collapse
if it's mass problem then it's really sad....
why dont you flash 4.0.3 and rule out whether it's 4.0.2 or the phone... if it's the phone i'm assuming you're on GSM, cause if you weren't, you could walk into verizon, switch it out, and have a new one 15 minutes from now.
I had the same problem yesterday, I tought it was a problem with the kaspersky launcher. isn't that a problem of kaspersky?
asheg said:
p.s. btw, sometimes when i'm listening a music and screen is locked, the music starts lagging (slows down)... it plays normal if i press power off button so the screen highlight.
Click to expand...
Click to collapse
This is a known issue with certain encoding bit rates on music files. Enable the EQ music effects and it keeps the cpu speed high enough to negate lag, even when screen is off.
Almost all the complains about reboots are connected with 4.0.2 update. Letw wait for 4.0.3. When I was on 4.0.1 no reboots.

Bugs?

So I've had my HTC one x for a couple months now and I've noticed a LOT of bugs. I have problems using apps, they will just randomly close when I try to idt them (e.g. I tried to deposit a check today using my phone, app closed down and showed an error). This also happens with things that aren't relayed to apps, I will try to insert a picture into a message and it won't work, it will just return to my gallery (one way in particular, I have tried a different method of inserting a picture into messages and it seems to work however it is more time consuming and frustrating). And three are more problems similar to this... I have already done a factory reset on my phone once and the problem came back. I was just wondering if anyone else was having problems with this phone like have because I'm getting really tired of this. Also, recently I've been waking up to find my phone completely died, battery drained and all, even though it had plenty of charge before I went to sleep, this has happened twice already. Anyone?
ydkmb007 said:
So I've had my HTC one x for a couple months now and I've noticed a LOT of bugs. I have problems using apps, they will just randomly close when I try to idt them (e.g. I tried to deposit a check today using my phone, app closed down and showed an error). This also happens with things that aren't relayed to apps, I will try to insert a picture into a message and it won't work, it will just return to my gallery (one way in particular, I have tried a different method of inserting a picture into messages and it seems to work however it is more time consuming and frustrating). And three are more problems similar to this... I have already done a factory reset on my phone once and the problem came back. I was just wondering if anyone else was having problems with this phone like have because I'm getting really tired of this. Also, recently I've been waking up to find my phone completely died, battery drained and all, even though it had plenty of charge before I went to sleep, this has happened twice already. Anyone?
Click to expand...
Click to collapse
Well i haven't faced any such problems and i guess you have not rooted your phone...
About battery drain you can use this app called Better battery Stats to exactly know which app or process is responsible for causing drain:
https://play.google.com/store/apps/details?id=com.asksven.betterbatterystats&feature=nav_result

Strange [and serious] lag issue, please help

I had my Pixel 2 XL since first release, running stock releases updated each month, stock kernel, and using Magisk. I also have a Pixel 2, configured exactly the same way as the 2 XL and the exact same apps. Apps are updated at the same time, same for patch releases. I carry both and use them interchangeably each day. They provide carrier/coverage diversity and allow for a longer day without charge.
A few days ago, with no known reason, my 2 XL started exhibiting a very strange lag behavior. In trying to resolve the issue, I have tried clearing Dalvik, flashing back to February, re-flashing March, and today flashing to April. I have also cleared certain app data and tried a custom kernel Nothing has helped. The problem does not exist on P2.
The lag I have observed so far:
1) I use the Google Calendar "agenda" widget. On boot, the widget is blank and shows "loading" and can take 10 or 15 minutes for the agenda items to populate (as opposed to immediately upon start up).
2) Playstore app updates: It downloads the app, but seemingly hangs and the update is VERY VERY slow.
3) On flashing the April patch, on first boot, the "Completing Android update" notification progress bar took about 45 minutes to complete (as opposed to a few seconds like it should).
4) I use Lightflow. On launching the app, I keep getting "app not responding" message. If I keep tapping "wait", it will eventually load. It is just loading VERY slowly.
I firmly believe that all of these issues are related to a single problem, like a system resource that causing these lags. At this time, I cannot update apps because it would take hours just to update one app.
I really don't want to do a factory reset if I can help it. Too many things to reconfigure, even with TiBu. Does anyone have any idea as to what might be the cause? I would really appreciate any input.
Thanks.
snovvman said:
I had my Pixel 2 XL since first release, running stock releases updated each month, stock kernel, and using Magisk. I also have a Pixel 2, configured exactly the same way as the 2 XL and the exact same apps. Apps are updated at the same time, same for patch releases. I carry both and use them interchangeably each day. They provide carrier/coverage diversity and allow for a longer day without charge.
A few days ago, with no known reason, my 2 XL started exhibiting a very strange lag behavior. In trying to resolve the issue, I have tried clearing Dalvik, flashing back to February, re-flashing March, and today flashing to April. I have also cleared certain app data and tried a custom kernel Nothing has helped. The problem does not exist on P2.
The lag I have observed so far:
1) I use the Google Calendar "agenda" widget. On boot, the widget is blank and shows "loading" and can take 10 or 15 minutes for the agenda items to populate (as opposed to immediately upon start up).
2) Playstore app updates: It downloads the app, but seemingly hangs and the update is VERY VERY slow.
3) On flashing the April patch, on first boot, the "Completing Android update" notification progress bar took about 45 minutes to complete (as opposed to a few seconds like it should).
4) I use Lightflow. On launching the app, I keep getting "app not responding" message. If I keep tapping "wait", it will eventually load. It is just loading VERY slowly.
I firmly believe that all of these issues are related to a single problem, like a system resource that causing these lags. At this time, I cannot update apps because it would take hours just to update one app.
I really don't want to do a factory reset if I can help it. Too many things to reconfigure, even with TiBu. Does anyone have any idea as to what might be the cause? I would really appreciate any input.
Thanks.
Click to expand...
Click to collapse
I don't have a good answer for you my friend other than trying to run it in Safe mode for a while to see if it helps. Other than that, only other thing you probably can do is a factory reset, which, I know, bites the big one!
Badger50 said:
run it in Safe mode for a while to see if it helps.
Click to expand...
Click to collapse
Thanks for that suggestion! The only condition I was able to test was to update apps. It went fine in Safe Mode. I rebooted back into regular mode and app update would hang. Based on what I read, the culprit would be a 3rd-party app?
I looked through all the apps that were updated in the past few days and do not see an app that would have the sort of large impact. There is no abnormal CPU utilization. Keep in mind that my Pixel 2 has the exact same apps and are updated at the same time. It has no such issues. I'm still lost.
The only update that could have an impact is Google Play Services. I'm on beta 12.5.21. Again, no issues w/ Pixel 2. I assume others don't have issues, we would otherwise heard about it by now.
Edit: Does safe mode run the ROM version of the Google Play Services?
snovvman said:
The only update that could have an impact is Google Play Services. I'm on beta 12.5.21. Again, no issues w/ Pixel 2. I assume others don't have issues, we would otherwise heard about it by now.
Click to expand...
Click to collapse
Yeah the only slowdown I've ever had was I think right before the February update. I never restart my phone or let it die so I had been 25+ something days of uptime. Restart was all I needed and it was the only 25+ days uptime that had any slowdown. I'm stock and only beta app I'm running is LastPass.
Sent from my Pixel 2 XL using Tapatalk
My phone lags BADLY when I use Snapchat and facebook.
Considering the affected apps (Google Calendar agenda widget, Lightflow, Playstore "install" process, etc.). What do all these have in common?
snovvman said:
Considering the affected apps (Google Calendar agenda widget, Lightflow, Playstore "install" process, etc.). What do all these have in common?
Click to expand...
Click to collapse
Did you ever figure this out?
I'm still on March and have started having this issue. It's related to charging the device. Whenever I charge (and even after pulling off the charger) Lightflow becomes extremely laggy. Also, installing apps from the Play store exhibits the behavior you described in OP. Interacting with notifications is very laggy as well (i.e. - tap a notification to open the corresponding app, and the notification disappears and nothing happens...then 2 minutes later the app opens). This goes on until a reboot. After that, everything is fine until I charge again. Which, fortunately for me, is only once every 3 days.
Was not having this issue until recently and have been on March for a few weeks.
Str0ntium said:
Did you ever figure this out?
I'm still on March and have started having this issue. It's related to charging the device. Whenever I charge (and even after pulling off the charger) Lightflow becomes extremely laggy. Also, installing apps from the Play store exhibits the behavior you described in OP. Interacting with notifications is very laggy as well (i.e. - tap a notification to open the corresponding app, and the notification disappears and nothing happens...then 2 minutes later the app opens). This goes on until a reboot. After that, everything is fine until I charge again. Which, fortunately for me, is only once every 3 days.
Was not having this issue until recently and have been on March for a few weeks.
Click to expand...
Click to collapse
I have not, unfortunately. The Playstore app install has, for the most part, resolved itself, but the hang does return from time to time. Lightflow is still a problem. I wrote the dev but there is no response. The other issue is the Google Calendar agenda widget. It takes 10-20 minutes to load on reboot. Mind you, the month widget works just fine.
Take a look at these threads:
https://forums.androidcentral.com/moto-z-force/803793-calendar-widget-doesnt-load-data.html
https://forums.androidcentral.com/google-pixel-pixel-xl/855985-screen-widget-loading-8-1-boot.html
They describe similar issues. I've also found other, similar observations but with no resolve.
I am on April and have tried a custom kernel. No joy.
Edit: Since I cannot test the calendar widget nor Lightflow in Safe Mode, I don't know if it actually is a system-related issue.
Edit 2: I do see a strange connection with charging, especially with Playstore installations and lags.
snovvman said:
I have not, unfortunately. The Playstore app install has, for the most part, resolved itself, but the hang does return from time to time. Lightflow is still a problem. I wrote the dev but there is no response. The other issue is the Google Calendar agenda widget. It takes 10-20 minutes to load on reboot. Mind you, the month widget works just fine.
Take a look at these threads:
https://forums.androidcentral.com/moto-z-force/803793-calendar-widget-doesnt-load-data.html
https://forums.androidcentral.com/google-pixel-pixel-xl/855985-screen-widget-loading-8-1-boot.html
They describe similar issues. I've also found other, similar observations but with no resolve.
I am on April and have tried a custom kernel. No joy.
Edit: Since I cannot test the calendar widget nor Lightflow in Safe Mode, I don't know if it actually is a system-related issue.
Edit 2: I do see a strange connection with charging, especially with Playstore installations and lags.
Click to expand...
Click to collapse
The only widget I use is the Fit step counter. That has always taken a minute or so to even show up on the home screen after a boot (8.0/8.1) for me. I don't feel it's related to my issue as that has persisted through all software versions I've used so far.
I'm beginning to think the lightflow issue is just that....a lightflow issue and it is affecting notifications, globally. And, it is somehow tied to charging state. I've seen lightflow do some weird crap over the years. I remember a simple gmail update caused lightflow to send my then device (htc tbolt) into constant reboots.
Str0ntium said:
I'm beginning to think the lightflow issue is just that....a lightflow issue and it is affecting notifications, globally. And, it is somehow tied to charging state. I've seen lightflow do some weird crap over the years. I remember a simple gmail update caused lightflow to send my then device (htc tbolt) into constant reboots.
Click to expand...
Click to collapse
Well sir, you are EXACTLY correct. Based on your ideas, I disabled Lightflow and rebooted my phone. All was back to normal. Once I re-enabled LF, the problems came back. Thank you very much for pointing out your observations. I would have not considered LF to be the source of the problem, but it is now so clear. Again, I can't thank you enough (I'll "thank" both of your posts)!
I will try clearing the LF data to see if that solves the problem. I will report back.
snovvman said:
Well sir, you are EXACTLY correct. Based on your ideas, I disabled Lightflow and rebooted my phone. All was back to normal. Once I re-enabled LF, the problems came back. Thank you very much for pointing out your observations. I would have not considered LF to be the source of the problem, but it is now so clear. Again, I can't thank you enough (I'll "thank" both of your posts)!
I will try clearing the LF data to see if that solves the problem. I will report back.
Click to expand...
Click to collapse
Light Manager might be a viable alternative for you if LF doesn't play nice for you. Works great without any lag issues :good:
snovvman said:
Well sir, you are EXACTLY correct. Based on your ideas, I disabled Lightflow and rebooted my phone. All was back to normal. Once I re-enabled LF, the problems came back. Thank you very much for pointing out your observations. I would have not considered LF to be the source of the problem, but it is now so clear. Again, I can't thank you enough (I'll "thank" both of your posts)!
I will try clearing the LF data to see if that solves the problem. I will report back.
Click to expand...
Click to collapse
Well, that's not exactly the news I wanted to hear lol.. I've tried light manager before and didn't like it at all. Light flow is kind of a crucial app for me. I guess I will just charge the device in the off state. Everything works fine until it gets charged overnight.
Now that you've sort-of confirmed light flow as the cause, I wonder if it might have to do with the charge state hooking. Do you have charging/charged profiles set up in light flow? If it's as simple as removing those, I could deal. I'm at work so can't really afford to test it right now.
Str0ntium said:
Well, that's not exactly the news I wanted to hear lol.. I've tried light manager before and didn't like it at all. Light flow is kind of a crucial app for me. I guess I will just charge the device in the off state. Everything works fine until it gets charged overnight.
Now that you've sort-of confirmed light flow as the cause, I wonder if it might have to do with the charge state hooking. Do you have charging/charged profiles set up in light flow? If it's as simple as removing those, I could deal. I'm at work so can't really afford to test it right now.
Click to expand...
Click to collapse
I first endured the slowness and made a LF backup. Then 1) I cleared the data and rebooted the phone without launching LF, the phone restarted normally, calendar widget was fine, 2) launched LF and granted notification access, restarted phone, all was well, 3) restored from LF backup, restarted, all is still well and LF launches fine. Corrupted data?
At least I'll know what to do next time. For your similar issue, just make a LF backup, clear data, reboot, restore, and hopefully it resolves the issue for you. Let me know.
Edit: Regarding your question on charge state hooking--I had LF running for many years and on the Pixel 2 XL since new. The problem only surfaced recently. My Pixel 2 is also fine. I would guess that there was bad data somewhere. Like I wrote above, a reset/restore brought everything back as before.
snovvman said:
I first endured the slowness and made a LF backup. Then 1) I cleared the data and rebooted the phone without launching LF, the phone restarted normally, calendar widget was fine, 2) launched LF and granted notification access, restarted phone, all was well, 3) restored from LF backup, restarted, all is still well and LF launches fine. Corrupted data?
At least I'll know what to do next time. For your similar issue, just make a LF backup, clear data, reboot, restore, and hopefully it resolves the issue for you. Let me know.
Edit: Regarding your question on charge state hooking--I had LF running for many years and on the Pixel 2 XL since new. The problem only surfaced recently. My Pixel 2 is also fine. I would guess that there was bad data somewhere. Like I wrote above, a reset/restore brought everything back as before.
Click to expand...
Click to collapse
Yeah, I went through all of that last week. I went from the newest version back to the last known stable (for me) version. I always keep a back up of the settings txt file as well as a TiBu file. My current version (previous stable) was installed from scratch.
Everything was fine for the first two or so weeks on March build. This just started after I applied the libs from the multi-touch fix. I removed that as I had hoped it would be related to the phantom swiping when scrolling (I don't game on the device) but it doesn't seem to be related the swiping. At first I thought that module was causing the issue as it started the day or two after adding it. That's the only change I have really made since setting up the March build. Not sure why it would just start out of the blue when it had been working fine for at least 2 weeks before.
I'll try some things over the next few days. First thing is going to be removing the charging profiles from light flow and see if that makes a difference.
Have you tried hooking up the charger since cleaning your data?
If removing charging profiles doesn't help, I'm going to reflash March build (removing -w from batch file) to both slots, redo twrp, elx kernel, magisk. I may do this anyway, even if removing charging from light flow fixes it.
Str0ntium said:
I'll try some things over the next few days. First thing is going to be removing the charging profiles from light flow and see if that makes a difference.
Have you tried hooking up the charger since cleaning your data?
If removing charging profiles doesn't help, I'm going to reflash March build (removing -w from batch file) to both slots, redo twrp, elx kernel, magisk. I may do this anyway, even if removing charging from light flow fixes it.
Click to expand...
Click to collapse
I have connected/disconnected a generic charger twice and once connected to a PC (slow charge). So far, still all good. The problem began in late/mid March. The April patch did not solve the problem. I am using Magisk. Stock/ElementalX made no difference. I will see if the problem resurfaces.
The likely cause that there are code issues with LF. I had LF slow down regardless of charger connection so I'm curious to know if removing the charging hooks help. I'm on the latest version.
Just curious--what not go to the April patch?
snovvman said:
I have connected/disconnected a generic charger twice and once connected to a PC (slow charge). So far, still all good. The problem began in late/mid March. The April patch did not solve the problem. I am using Magisk. Stock/ElementalX made no difference. I will see if the problem resurfaces.
The likely cause that there are code issues with LF. I had LF slow down regardless of charger connection so I'm curious to know if removing the charging hooks help. I'm on the latest version.
Just curious--what not go to the April patch?
Click to expand...
Click to collapse
I'm an "if it ain't broke" kinda guy. Everything except the phantom swipes has been perfect on March build. At this point I'm convinced the swiping issue is due to LG and therefore nothing to be done about it. I'm getting too old to flash a new ROM every week like I used to
Str0ntium said:
I'm an "if it ain't broke" kinda guy. Everything except the phantom swipes has been perfect on March build. At this point I'm convinced the swiping issue is due to LG and therefore nothing to be done about it. I'm getting too old to flash a new ROM every week like I used to
Click to expand...
Click to collapse
Gotcha! Since my last post, I have connected/disconnected charger five times. Each time with several minutes of wait time in between. I have also tested functionality while the charger is plugged in. All still good.
One side note, I have noticed, with many phones, that strange and undesirable things happen when you connect the charge while the phone is mid-boot. In my situation, the LF problem may have surfaced because of that.
snovvman said:
Gotcha! Since my last post, I have connected/disconnected charger five times. Each time with several minutes of wait time in between. I have also tested functionality while the charger is plugged in. All still good.
One side note, I have noticed, with many phones, that strange and undesirable things happen when you connect the charge while the phone is mid-boot. In my situation, the LF problem may have surfaced because of that.
Click to expand...
Click to collapse
Well for me I was just charging normally. Hope it holds up for you. If so I'll do a clean install again and setup from scratch.
Try clearing excess text messages and cache for apps. A friend of mine had thousands of text messages and social media buildup, and the phone got very slow and buggy, especially the camera app. After deleting thousands of texts, switching to Textra, clearing the app cache for frequently used apps, the phone is back to very fast again.

Question Random reboots

Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
No definately not, here the worst I have experienced is some app crashes, they probably aint android 12 ready, and some pretty big lag moments
I don't have any issues. Do you have the November update yet?
For some strange reason, I noticed exactly this aswell (one time, this morning). I was working out and my phone laid on the table, when I saw it lit up because it restarted for no reason.
I guess it's a software bug.
And no, there was no automatic system update - I checked, I'm still running the old version.
copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
Is there a bugfix list of any sort about the most recent sytsem update?
I tried to find one, but as of now I have been unsuccessful.
No, nothing at all either. Mine also installed silently at some point. I recall a notification asked for a reboot yesterday morning.
No, not had one random reboot since I got it on Tuesday.
Nothing here either. Good luck!
copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
I had the November update and all apps had been updated as well. It would freeze and then reboot.
I did a factory reset and did not restore any of my apps, just ran it with the factory apps, and it still did it. Since no one else is having the issue, I'm feeling confident it was a bad unit. I had the 128 gb version.
It's back to the pixel 5 for another week or so. I had to exchange that after I got it too because of a bad proximity sensor. Either I just have really bad luck or Google needs to tweak their quality control department.
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
If you're having issues, do yourself a favor and keep an itemized list (on your device, word doc on pc, somewhere) and notate the following for each occurrence:
-date / time
-the fault (self reboot, major lag, over heated, fast battery discharge, etc.)
-what you had to do to clear it (rebooted, closed app, powered off/on, etc.)
When talking with Google about a replacement, having THIS information ready to read off will make it extremely hard from them to give you any grief about you needing a warranty replacement.
An itemized list of faults is MUCH better evidence that you need a replacement than "well, it rebooted a few times last month"
copong said:
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
Click to expand...
Click to collapse
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
One very important thing here is also: Did you guys set up your phone "clean" or did you copy over your old phone by cable or did you use backup?
Any of these things can cause issues.
I, for example, used a cable to transfer all file and apps from my P4 XL to my P6 Pro. It's possible that this is the rootcause for some issues, or maybe it's not. Maybe there are even problems that occur only if you transfer your files from specific phone models to this one, you never know.
Morgrain said:
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
Click to expand...
Click to collapse
Sure, but the OP stated the crashes are happening right after a factory reset, and anecdotal evidence on this thread suggests it's not widespread. It does point to some sort of hardware problem.
I'm having exactly the same issue!
I got the phone today and booted it up for the first time. I selected my language and as soon as I pressed get started it froze, then got stuck in a bootloop. I fixed that by factory resetting from within recovery.
Once I'd gotten through the setup it crashed again when I clicked on the apps button in the optional setup. Because of this I factory reset and set the phone up for a third time.
Third time I got through setup with know issues but the phone freezes/reboots roughly once every two hours. I've been searching all day to see if anyone else has mentioned this issue.
I guess this phone is going in for replacement. Does anyone happen to know how long that takes/ if I'm going to be without a device for long?
They told me 3-5 business days to get a replacement. I expect mine early next week.
skyman631 said:
They told me 3-5 business days to get a replacement. I expect mine early next week.
Click to expand...
Click to collapse
Do you have to send the old device back first?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
I just had 3 random reboots today. Phone just laid on the side of my table on my laptop, doing nothing. It was in the span of probably ~10 minutes each reboot. A strange observation I made - now that I removed my phone from the back of my laptop and laid it directly on the table, no more reboots. Maybe it's a coincidence, maybe it has something to do with the magnets of my Laptop (has quite a lot inside). Not sure what to make of this. It kinda feels like a software buggy-thing, but it's odd that it sometimes just comees and goes. It also only appears to be in absolute idle. I had my phone working yesterday for about 12 hours, incl. using it constantly with navigation, and it never faltered for once. That's why I'd say it's a software thingy, if it had something to do with hardware, it would reboot/fail when under load. But it doesn't.
Had 4 total reboots as of now (had the phone since 27.10).
First reboot was yesterday (28.10) morning when working out, phone laid idle around, booted up.
And now again 3 reboots, morning, laid around, did nothing.
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
cloudraker said:
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
Click to expand...
Click to collapse
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Morgrain said:
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Click to expand...
Click to collapse
I did a partial transfer. I was coming from an iphone 12 so I transferred photos and contacts only. And I transferred via cable.

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