[Q] Syncing Contacts - Windows Phone 7 General

The way my phone is currently set up is through my WLID and through an exchange connection. All of my contacts are pulled in through my exchange connection and that is how I view them on the phone. However, for future back up purposes, is there anyway to force them to synchronize through my WL connection as well? They don't seem to be getting saved on the WL server, I'm assuming to avoid redundant situations...

Bump, anybody have any ideas with this?

FiyaFleye said:
Bump, anybody have any ideas with this?
Click to expand...
Click to collapse
I don't know the answer, but don't you have good backup through your exchange account?
It does seem like this is nothing to do with the phone: you just want to sync your exchange account, or some parts of it, with a windows live account.
My guess is you'd probably need specialized software for this, or some way to program Outlook to do this.
Definitely not worth it, anyway, if what you want is backup.

Well, no, I just also want my contacts synced through my WL account, so if I write an email from WLMail the contacts are there, which they aren't... And for the day I'm finished with school and no longer have that exchange.

Related

Yahoo folders in outlook mobile

Hello all
I'm wondering if there is any way to be able to view the contents of yahoo email folders in outlook. as far as i can tell the only thing i can see is my general inbox.
So far the only solution i have found is to use yahoo Go! but this does not display the conents of my email on my home screen. in addition i have to load the program ever time i want to check my work folder, as well as manually connect. its very cumbersome and the software is bloated with graphics and crap i just dont want to see or use.
In reality, the only thing i want to see is the contents of my folder labeled "work" the rest of my email i will gladly deal with when i am at a computer. idealy, i would like outlook, or a whatever program it is to display the contents of just my "work" folder on my homescreen. if anyone can point me in the right direction here it would be greatly appreciated.
oh also ive heard that google is much better for mobile email. my yahoo account is 15 years old, so i cant give it up, but im considering trying to rig things up so that all of my work email forwards to a gmail account so that i cant then get it displayed on my homescreen.
thanks again guys
ok, this may or may not help. are you using pop3 to connect to yahoo? if so, i think that's your problem. try connection with imap. you should be able to find the connection info on the yahoo site. you may have to do some funny business to make it not automaticly pick up the pop3 settings. i had to for my gmail account. they may actually have a winmobile 6+ tutorial (gmail did). but i know that imap supports folders.
Hey ,
Yahoo gives u pop and imap only if u have a paid account ,, not to free accounts
wow, how restricting. i'm glad i dropped them 5yrs ago for gmail.
thanks for the help. yahoo are real bastards. still trying to ride along on a restrictive model that was good enough back in 1995, but is a joke with the likes of competitors like gmail in this day and age. i too wish i could just dump the damn yahoo account, but ive had this email address for about 15 years, and i also use the thing for work, so it really wont cut it. can anyone tell me if some sort of forwarding to gmail of just my work contacts' email could resolve my problem? if so, is there any special trick i need to be doing?
Noraf83 said:
thanks for the help. yahoo are real bastards. still trying to ride along on a restrictive model that was good enough back in 1995, but is a joke with the likes of competitors like gmail in this day and age. i too wish i could just dump the damn yahoo account, but ive had this email address for about 15 years, and i also use the thing for work, so it really wont cut it. can anyone tell me if some sort of forwarding to gmail of just my work contacts' email could resolve my problem? if so, is there any special trick i need to be doing?
Click to expand...
Click to collapse
Yep forwarding works just look in Yahoo Mail options, i have old yahoo accounts all forwarded to gmail, as just like other users was fed up with the dog a** service provided....
stylez said:
Yep forwarding works just look in Yahoo Mail options, i have old yahoo accounts all forwarded to gmail, as just like other users was fed up with the dog a** service provided....
Click to expand...
Click to collapse
Sorry, but forwarding is like POP/IMAP in Yahoo. Only available on the paid "Yahoo Mail Plus" accounts. I've switched 95% over to gmail, but check the Yahoo free account once a week.
gnatd said:
Sorry, but forwarding is like POP/IMAP in Yahoo. Only available on the paid "Yahoo Mail Plus" accounts. I've switched 95% over to gmail, but check the Yahoo free account once a week.
Click to expand...
Click to collapse
I think there is a difference between .com & .co.uk or it's that my account is donkey years old as have forwarding on free accounts
Well, gmail or Yahoo, or whatever other, there is no way to keep the email folders and related messages in the Android phone memory and use them offline like in the PC Outlook! That's really missing as one can't consult messages if out of wireless connection range!!!
That's the application Android is missing!

Problems: Google Exchange Server (Activesync)

Hey guys, since a few days I have massive problems with syncing my device with google (contacts, calendar, emails). I used activesync with the snyc settings to m.google.com and suddenly it tries to sync always the entire content from new, every time stating that there are changes done on the server side which requires entire resync. does anybody have the same issues and a solution to that?
I could never get it working right. I use goosync (payservice).
I use this for contacts and calendar but couldn't get the email portion to work reliably. I use IMAP for gmail.
mine syncs fine.
The Jack of Clubs said:
mine syncs fine.
Click to expand...
Click to collapse
same, works perfectly for me.
Although i only use google for calender and e-mail, i use dashwire to back up my contacts.
You have probably already tried it, but have you disabled all but one and checked it to see if you still have the same issue?
If it works properly with just e-mail for example, then add in calender and try it again. If it works then add contacts back in or if it breaks remove calender and try contacts instead.
Might help you track down whats causing the issue.
Just an idea.
Mine syncs fine as well. At first I had problems with syncing because I never set up a Calendar or Contacts with Google, so I unchecked everything except Mail. Try that.
Check this out from wmexperts.com:
Has anyone else noticed that they can't sync Google Gmail via Activesync over the past few days? At first I thought it was just me but soon came to find that the "Error Synchronization" message was being displayed on other Windows phones.
The official error code is 0x8600050c (Communications Error) and in looking over at Google Mobile's Help Forum, there are a few solutions available.
The first suggestion is to delete the current Exchange Server relationship and re-create it. Another solution suggests to un-check the email option in Activesync, reboot the phone, re-check the email option and sync. The latter seems to have the most success.
We couldn't find anything official from Google on the cause of these errors or of a "official" solution. If we hear of anything we'll pass it on.
you dont have tasks selected do you?
google sync is not up to snuff as it currently stands.
having tried it, doing this over & over:
The first suggestion is to delete the current Exchange Server relationship and re-create it. Another solution suggests to un-check the email option in Activesync, reboot the phone, re-check the email option and sync. The latter seems to have the most success.
Has been unacceptable.
perveeus said:
google syncis not up to snuff as it currently stands.
having tried it, doing this over & over:
The first suggestion is to delete the current Exchange Server relationship and re-create it. Another solution suggests to un-check the email option in Activesync, reboot the phone, re-check the email option and sync. The latter seems to have the most success.
Has been unacceptable.
Click to expand...
Click to collapse
Yes I agree, but to Google's defense, they say this is in Beta, but we are spoiled with great Google products so we are expecting too much. I do wish they would put more effort to it though, it has been like this since November when I tried it and I haven't seen anything improved in 3-4 months.
wpbear said:
Yes I agree, but to Google's defense, they say this is in Beta, but we are spoiled with great Google products so we are expecting too much. I do wish they would put more effort to it though, it has been like this since November when I tried it and I haven't seen anything improved in 3-4 months.
Click to expand...
Click to collapse
Oh don't think I am bagging google & all their great products & freebies.
But it just seem they set expectations so high, that they use the excuse of "beta" forever before releasing anything (witness gmail was an invite forever!).
I'm just spoiled!
schoolio said:
Check this out from wmexperts.com:
Has anyone else noticed that they can't sync Google Gmail via Activesync over the past few days? At first I thought it was just me but soon came to find that the "Error Synchronization" message was being displayed on other Windows phones.
The official error code is 0x8600050c (Communications Error) and in looking over at Google Mobile's Help Forum, there are a few solutions available.
The first suggestion is to delete the current Exchange Server relationship and re-create it. Another solution suggests to un-check the email option in Activesync, reboot the phone, re-check the email option and sync. The latter seems to have the most success.
We couldn't find anything official from Google on the cause of these errors or of a "official" solution. If we hear of anything we'll pass it on.
Click to expand...
Click to collapse
I had the same problem a few days ago. I deleted the Exchange Server relationship and re-created it, and it's worked fine since. I've had similar problems periodically in the past - I chalk it up to it being a free service.
I got google sync to work, just got my touch pro2 on sunday. works with my main google calendar, saw a user around here recommend ActiveGCSync for additional google calendars, will try that tonight. The only problem I had is i initially synced all my gmail contacts to my phone (most without names or phone numbers), so then I unchecked 'contacts' thinking it would take them out, but instead it removed ALL the contacts from my phone But now all my phone contacts are backed up in my gmail I guess I will have to clean up the mess manually and sync them back up...
I spent a good part of my day so far editing all my gmail contacts and merging duplicates and the last tihng I did was set up a bunch of new 'groups' under the contacts in gmail. I was hoping that after I sync'd back up that I would be able to use the google created contact groups as a means of filtering my contact list, but this seems not to be the case.
From searching around here I ran across a program called 'Seven' and others, which I will explore if there isn't another way. But I was hoping someone could give me some ideas other than individually editing the "Category" of each contact, which seems to be the field which it looks at for "Filter" under the menu soft key.
Thanks
I use Seven Beta to sync all my mail accs. On creation gives me the option for sync of contacts and calendar as well. Everything works great.
burtonsnow8 said:
I use Seven Beta to sync all my mail accs. On creation gives me the option for sync of contacts and calendar as well. Everything works great.
Click to expand...
Click to collapse
Do you sync google contacts that you have put into groups, and then can you use the TouchFlo contact list to filter them by those groups?

Outlook Sync - Contacts "Files As"

Hey guys,
My MD now has a Desire and I notice something strange happening when he syncs his outlook contacts.
Now I know from both sides (outlook, Android) , it doesn't really matter what you file someone's name as because when you search, it still appears either way. However, he is very particular so here is my problem.
When he syncs his outlook contacts to the device, on outlook they now appear as first name, last name. Even though they are set to File As Lastname, Firstname. Now if I open a contact in Outlook, flip the File As back from and to what it was, it then appears in outlook correctly (well how he wants it to).
However, next sync it will re appear as first, last... although file as is still last, first (Outlook)
Anyone have any ideas or noticed something similar?
I appreciate this is a minor issue but I would like to resolve it for him if possible.
Thanks for reading and any help appreciated.
Tell your MD to stop being so picky!!! LOL!!!
Seriously, though, I don't know - I stopped using Outlook sync and sync to my Gmail account now
EddyOS said:
Tell your MD to stop being so picky!!! LOL!!!
Seriously, though, I don't know - I stopped using Outlook sync and sync to my Gmail account now
Click to expand...
Click to collapse
hehe I sooo wish I could do this. Im with you on that one too, I sync everything to google, life is easy. But he's very set in his ways lol... whats that saying? You cant teach an old dog new tricks
i had this issue as well, it took days to sort out and once I had them all as I needed it I just installed gsyncit and uninstalled HTC Sync. Outlook and phone perfectly in sync wirelessly for £9 !
i'm thinking about getting a desire, currently have htc touch 3g wm and have it sync'd to my company exchange server . whats the best way to recreate the same push email & sync functionality on the desire? Would Gsyncit do the job? thanks in advance
ukmapleleaf said:
i'm thinking about getting a desire, currently have htc touch 3g wm and have it sync'd to my company exchange server . whats the best way to recreate the same push email & sync functionality on the desire? Would Gsyncit do the job? thanks in advance
Click to expand...
Click to collapse
no need, it will sync to exchange without anything other than your exchange details. No other software needed
cardiak said:
Hey guys,
My MD now has a Desire and I notice something strange happening when he syncs his outlook contacts.
Now I know from both sides (outlook, Android) , it doesn't really matter what you file someone's name as because when you search, it still appears either way. However, he is very particular so here is my problem.
When he syncs his outlook contacts to the device, on outlook they now appear as first name, last name. Even though they are set to File As Lastname, Firstname. Now if I open a contact in Outlook, flip the File As back from and to what it was, it then appears in outlook correctly (well how he wants it to).
However, next sync it will re appear as first, last... although file as is still last, first (Outlook)
Anyone have any ideas or noticed something similar?
I appreciate this is a minor issue but I would like to resolve it for him if possible.
Thanks for reading and any help appreciated.
Click to expand...
Click to collapse
This is what I used:
xxx.slipstick.com/contacts/fileas.asp (change xxx to www)
and it worked perfectly.
I found after I got fed up of change 500 contacts individually (twice)
Thanks for that Redskinblack, looks like it'll be a great work around for us. Anyone have any info as to weather or not HTC are ever likely to fix this though?
outlook sync with htc sync then tried to sync back after wiping the contacts on my phone sent all my contacts screwy, added them to wrong groups, linked them to wrong facebook contacts...
I've found exporting to sd and importing again much easier and works much nicer - lose my groups but that's not as annoying as re-linking them all...
obviously doesnt help the outlook issue though
If it helps, I've been trying to find a reliable method to sync Outlook 2010 contacts with the Desire. I had similar issues with HTC Sync reversing first and last names as well as problems syncing.
Having looked at Gsyncit but not wanting to pay for it, I found MyPhoneExplorer which was originally developed for SE phones but has been updated to include Android. It works well and syncs over wifi. You install the program on your PC and the app from the Market. In the program, you then select Outlook as the source of your contacts.
In order to avoid duplicated contacts, I deleted all phone contacts prior to syncing and it copied all the Outlook contacts to my Desire. The only issue was that the Facebook contact link to the phone contacts was broken. This was resolved by removing the account from HTC Facebook for Sense, logging in again and linking a contact.
Hope this helps someone.
crazybones said:
If it helps, I've been trying to find a reliable method to sync Outlook 2010 contacts with the Desire. I had similar issues with HTC Sync reversing first and last names as well as problems syncing.
Having looked at Gsyncit but not wanting to pay for it, I found MyPhoneExplorer which was originally developed for SE phones but has been updated to include Android. It works well and syncs over wifi. You install the program on your PC and the app from the Market. In the program, you then select Outlook as the source of your contacts.
In order to avoid duplicated contacts, I deleted all phone contacts prior to syncing and it copied all the Outlook contacts to my Desire. The only issue was that the Facebook contact link to the phone contacts was broken. This was resolved by removing the account from HTC Facebook for Sense, logging in again and linking a contact.
Hope this helps someone.
Click to expand...
Click to collapse
This is a great explanation. Very useful. Thanks.
i had the same problem with windows mobile phones trying to sync to my computer. here is the solution : when to write a new contact in outlook say his name is ( Dave Smith ) open up contact field in outlook express and now point to new contact .where it says FULL Name ,click on this icon usually you would put the first name ,in this instance (Dave) in the box where it says First and (Smith) in the box where it says Last .Don't do that .where is says First just put the whole name in there i.e Dave Smith . save all info ,when you have synced your phone ,it will say Dave Smith in your phone.
hope this helps and you understand.
The free sync tool MyPhoneExplorer works fine for me and you can set the first,last option as well.

Am I missing something?

For those who have WP7 and have it paired with a LIVE account, could you please confirm something for me please?
I have a LIVE account, ***account***@live.com
WP7 contacts have "Anniversary" field
When I login to hotmail using any web browser and go about creating a contact, I can't see the "Anniversary" field. So how/where will WP7 sync that information to?
Attached is the screenshot of what fields I see when I create a new contact in LIVE.
Am I missing something here?
No, you are not missing something. There are a lack of reciprocal fields on Live to that on the device. These fields do exist on Outlook though.
yea, use outlook live connector to get the full functionality of these fields, or pair them up with the appropriate facebook contacts and it will get populated from there.
I tried the outlook connector but it doesn't sync the Anniversary field from outlook to the live contacts, everything else does get synced.
did you remember to resync and make sure you're modifying the contact card that is on the live account?
You might also want to look at alternative methods for syncing Outlook back to your phone. Personally, I'm very anti Live for so many reasons. I've gone for a hosted exchange method for the time being so it's all Outlook back to the phone.
Remember though, that whatever method you choose, the phone doesn't have the same complement of fields as Outlook but it has more than Live
The Gate Keeper said:
did you remember to resync and make sure you're modifying the contact card that is on the live account?
Click to expand...
Click to collapse
Most of my contacts are full of information and I have gone through with all my contacts to get the list of fields that I use, i.e. within Outlook.
Anniversary is the only field that I want is not there in live contacts, rest are all there. Doesn't matter where I sync it from, if I don't have a hosted exchange account mentioned below, I will not be able to get that field through live contacts.
chubnut said:
You might also want to look at alternative methods for syncing Outlook back to your phone. Personally, I'm very anti Live for so many reasons. I've gone for a hosted exchange method for the time being so it's all Outlook back to the phone.
Remember though, that whatever method you choose, the phone doesn't have the same complement of fields as Outlook but it has more than Live
Click to expand...
Click to collapse
I have 3 domains that are hosted and between them I have around 10-15 accounts and at the moment the email service is done free due to hosting service agreement. Exchange accounts are not cheap and I am not sure I can afford to move all of them to exchange. And many Exchange providers I have looked also changes extra for ActiveSync kinda functionality.

Business people.. Easy question.. Syncing with Outlook

Ok... Its finally time I use this phone to sync with outlook 2007 that I have on my computer..
I don't care much about contacts.. What I need it for is reminders..
Throughout my day I have about 10-20 reminders.. I really want to have this sync with my phone..
I honestly don't even know where to start but assume this should be a VERY simple task?
THANKS
EDIT** If it helps I have "Pure Widget Calender Widget"
I just have it up, but it doesn't do anything besides show me a calendar as of now.. LOL
I have my outlook 2007 calendar synced and it works great. There is a desktop client that you need to install called Google Calendar Sync (google it) and that will keep your outlook calendar synced with your gmail one. Once you get the two synced up, set up your calendar widget to display your gmail calendar and you should be good to go. You can add an event in outlook, gmail, or directly on your phone and it will be populated across all three automatically.
_MetalHead_ said:
I have my outlook 2007 calendar synced and it works great. There is a desktop client that you need to install called Google Calendar Sync (google it) and that will keep your outlook calendar synced with your gmail one. Once you get the two synced up, set up your calendar widget to display your gmail calendar and you should be good to go. You can add an event in outlook, gmail, or directly on your phone and it will be populated across all three automatically.
Click to expand...
Click to collapse
Ok my one question is this.. Say I set all my reminders through my computer outlook.. I shut down and leave the office.. Now I'm screwed right?
I should sync before I shut down my computer? I don't want my phone to sync every hour because it would kill battery I assume..
Or how does it work?
I'm not entirely sure what the frequency that the client syncs with outlook is, but you can do it manually. Add your reminders, hit sync, then shut your laptop down. That client only syncs your outlook with your gmail so it's sync frequency will have no effect on your battery life. As long as you have your gmail account sent to sync on your phone, the new reminders should get pushed the same way contacts do. I really don't think that has a significant effect on your battery life either. Of course you can turn off all auto syncing and do it all manually but that would probably get annoying really quick.
Why mess with Google calendar sync at all? Why not just set up ActiveSync? I have mine set up to always sync, with no off peak time. Works fine, computer doesn't need to be on, and doesn't affect the battery at all.
Sent from my blah blah blah blah
I've never even messed with active sync at all. I always thought you needed to connect your EVO to your computer to sync with it. How does it get the data from your outlook into your EVO?
_MetalHead_ said:
I've never even messed with active sync at all. I always thought you needed to connect your EVO to your computer to sync with it. How does it get the data from your outlook into your EVO?
Click to expand...
Click to collapse
I am with you.. I also don't know how it gets the data..
I do like your way though..
I don't mind.. Everyday before I leave I just hit the sync button.. Even if I forget its not that big of a deal as the reminders are usually a few days out..
Still.. If active sync is better some how, I too want to know more about this..
THANKS
_MetalHead_ said:
I've never even messed with active sync at all. I always thought you needed to connect your EVO to your computer to sync with it. How does it get the data from your outlook into your EVO?
Click to expand...
Click to collapse
You're looking at it wrong - your not sending data from outlook to your phone. When someone sends you an email or a meetingmaker or something like that, it doesn't go right to "outlook" - it goes to your exchange server which then sends the data elsewhere for you to access (like outlook). I don't know about you, but I can also access all of my corporate email through a web client also, outside of outlook - this works similarly. What activesync does is tells the exchange server to not only send your data to outlook, but also send it to the activesync account on your phone. Again, even though this is all in real time, this uses no battery (because of how it's set up, it's not continuously polling for new data) - and sometimes I even get my email on my phone before it appears in outlook. I have it synced with my exchange calandar and email 24/7, and have never had any battery issues with it - not even negligable battery usage.
fachadick said:
You're looking at it wrong - your not sending data from outlook to your phone. When someone sends you an email or a meetingmaker or something like that, it doesn't go right to "outlook" - it goes to your exchange server which then sends the data elsewhere for you to access (like outlook). I don't know about you, but I can also access all of my corporate email through a web client also, outside of outlook - this works similarly. What activesync does is tells the exchange server to not only send your data to outlook, but also send it to the activesync account on your phone. Again, even though this is all in real time, this uses no battery (because of how it's set up, it's not continuously polling for new data) - and sometimes I even get my email on my phone before it appears in outlook. I have it synced with my exchange calandar and email 24/7, and have never had any battery issues with it - not even negligable battery usage.
Click to expand...
Click to collapse
Ok then... 2 things..
I don't really want my email to my phone.. Can I just get my calender reminders only using active sync?
The other thing.. How do I do this? LOL I used to do this with my old Touch, but its been years and totally forgot.. Thanks
fastfed said:
Ok then... 2 things..
I don't really want my email to my phone.. Can I just get my calender reminders only using active sync?
The other thing.. How do I do this? LOL I used to do this with my old Touch, but its been years and totally forgot.. Thanks
Click to expand...
Click to collapse
settings -> accounts & sync -> add account -> exchange Activesync
during the setup process (which is painless, but you may need to get some info from your IT group like server info) you'll choose what you want to sync to your phone. The options it gives you are email, contacts, and calandar. If you just want calandar, make sure that box is checked, and the other ones aren't.
actually, you may need to set it up first, then go back into
settings -> accounts & sync -> exchange Activesync to uncheck email and contacts, if you don't want it to sync everything. hope that helps
Im confused on what my domain should be.. and my server address should be the same as my email for outlook right?
It keeps coming back as authentication failed... Please verify username and/or password..
Also I have access to everything I need
fastfed said:
Im confused on what my domain should be.. and my server address should be the same as my email for outlook right?
It keeps coming back as authentication failed... Please verify username and/or password..
Also I have access to everything I need
Click to expand...
Click to collapse
That I can't help you with. It's supposed to be the same, but that's not always the case. On my end, I had to get server and domain info that I'd never heard of before. Try to get your hands on some "setting up ActiveSync" documentation from your company, it shouldn't be too hard to find, and will have all the details you need to enter.
Sent from my blah blah blah blah
fachadick said:
That I can't help you with. It's supposed to be the same, but that's not always the case. On my end, I had to get server and domain info that I'd never heard of before. Try to get your hands on some "setting up ActiveSync" documentation from your company, it shouldn't be too hard to find, and will have all the details you need to enter.
Sent from my blah blah blah blah
Click to expand...
Click to collapse
LOL.. I am the company..
I have a hosting company. Email address, business website..
Just don't know what to input..
fastfed said:
LOL.. I am the company..
I have a hosting company. Email address, business website..
Just don't know what to input..
Click to expand...
Click to collapse
check the settings on the hosting end. you may have to give them a call to find out the information you need. i had to use the webmail login information to get it to work.
i use ExchangeActiveSync extensively. i get all my work emails as they arrive on the server and its pretty neat that it syncs my calendar as well. I have the HTC Agenda widget on one of the 7 screens, it pulls in my outlook calendar, google calendar and my facebook events. its pretty awesome!!!
I'm with start logic for my hosting company...i guess I'll give them a call unless someone here knows the information? Thanks
rajas_evo said:
check the settings on the hosting end. you may have to give them a call to find out the information you need. i had to use the webmail login information to get it to work.
i use ExchangeActiveSync extensively. i get all my work emails as they arrive on the server and its pretty neat that it syncs my calendar as well. I have the HTC Agenda widget on one of the 7 screens, it pulls in my outlook calendar, google calendar and my facebook events. its pretty awesome!!!
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
How are you guys using ActiveSync with your Evo? Is this Microsoft's ActiveSync or something else? I used it for years with my Windows Mobile phones and would kill for the same functionality with Android.
Fellas, just talk to your IT departments for the following basic info:
Domain name
Server name
You should obviously have your username and password already. ActiveSync is both a desktop application for old WinMo phones and a feature of Exchange. iPhones, Android phones, and a few others can sync with an Exchange mailbox by talking nice to ActiveSync running on your mail server.
HOWEVER, some Exchange admins retain tight control over what types of devices can sync with your mailbox, and some even require you to request sync to begin with. Mobile sync is turned off by default and must be enabled on your mailbox.
Buy your network admin a drink, he'll hook you up. I would ;-)

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