Develop Bugs

Anyone have Handcent delete all your messages for no reason?

I had a ton of text message threads in Handcent.. Just rebooted my phone like I do all the time. And all of a sudden they were gone! I tried to do a data restore from Titanium but that never seems to work for texts
Not the end of the world.. Just curios as to why it happened..

I have read before that sometimes HC will FC if too many messages are present on a thread, I guess this could be qualified as another side effect for a database that has become way too large for HC to handle.

This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..

Just noticed my saved wireless networks are gone after the reboot as well....
Sent from my PC36100 using XDA App

thenags said:
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Click to expand...
Click to collapse
I can't help you with the root cause of the problem - I've never had it happen to me but a couple of friends have (all msgs wiped).
If the messages are missing from Handcent, they will also be missing from the stock app - there's no difference because the messages are (or should be) in the same place and you're just choosing to view/send them with Handcent or the stock app (or another of your choosing).
I CAN, however, help you try to minimize the effects of this happening in the future, as well as keep multiple records of your SMS...
I use two apps, together. The first one, called SMS Backup & Restore, by developer Ritesh Sahu has been a god send for me. You can backup all your messages and restore them, fully - it even gets the conversation threads in the right order by date upon recovery. In addition to manual backups, you can schedule backups.
While backing up is fast, I have to warn you that deleting all current messages (if you have a lot) and restoring them can take time. Restoring them, however, shows you a status bar so you can track its progress while deleting them just says "deleting" and you never know how long it will be. (The same dev also has a sister program for phone call logs - it's lightning fast and just as reliable/effective).
The other app I use is called "SMS Backup" by dev Christoph Studer (if you have trouble finding either of these in the market, look them up by searching for the dev's names). What this app does is work quietly in the background to send / upload your SMS to your Gmail. You can set which label you want to apply to them in Gmail, and then in Gmail set a filter to have them skip right over your inbox. This app also lets you have them appear as read when they are uploaded. All in all, you never even realize it's working and your Gmail will never be the wiser, until you have to refer back to an old SMS - maybe a phone number or address or some other vital info sent to you over text... and you can just go and find it at that time safely recorded in your Gmail.
I hope that helps!
Best of luck. If you're having trouble beyond disappearing texts, you may have other more serious underlying issues...

The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.

thenags said:
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
Click to expand...
Click to collapse
who will do backups on a regular basis? folks that have lost data in the past. the more significant the loss, the better their backup habits.
i do backups. it seems the previous poster does. heck, i bet you start doing backups too.
the more you work with technology the more likely you are to ensure that your important data is at least duplicated. things like pictures, audio, video, text should be considered. this goes for desktops, laptops, netbooks, phones, etc. if it stores data, runs an OS and a users interacts with it...it will fail eventually.
sms backup works quite nicely. i found it after i lost my text messgs once.

I run Titanium every single night by schedule and nandroid every other night. I also have automated backups on all my PC's. But I send and recieve at least 1000 texts a day.. So when my texts randomly delete themselves at 5pm.... A backup made at 2am does me no good for my text messages....

Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.

I back up all of my texts to my gmail, makes for great searching!

DraginMagik said:
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
Click to expand...
Click to collapse
Where is the option to backup every X hours? I've been through the settingss several times and don't see it

I've been using Handcent for 1.5 years now with no issue but just saw this with a customer who has the Thunderbolt. All messages are gone and she was not on the latest version which is 3.9 now. I've got 3.82 on my Evo so I'm going to leave it there till I know what's going on with this.

Too many SMS now messages won't work!

Hi all,
Having looked around I don't see anyone with the same issue as mine with regards to SMS.
I just got a new Nexus 2 days ago, and got the 4.0.4 update by doing the clear cache thing. All good.
I installed SMSBackup+ and started to restore all my text messages. Now I have about 21,000. Honestly I have no idea how I have that many, its possible some are dupes or something, I really don't know. But basically I left it to restore them overnight and woke up this morning with all my messages restored. Lovely.
But now, I tried to send a text to someone and it just froze. I quit to the home screen, went to go back to the message app but it just sits with a black screen doing nothing.
I presume its got something to do with it trying to load all the messages for the first time or something like that but I'm a bit gutted that it can't handle it. My old Galaxy S could handle them all with ease.
Is this a known issue on the GNex or am I asking too much with the volume of SMSs??
I'm a bit gutted if I've bought this brand new state of the art phone and it can't handle what my two year old SGS could!

It might have been the case that a couple of messages were corrupt. Try clearing the sms data and restoring again but only blocks at a time. If that doesn't work the messaging app might have an issue since your now running ics.
This could be an issue that hasn't been explored as your not the average user. I for 1 limit my messages at 200 a contact.
Sent from my Galaxy Nexus using Tapatalk

Thanks RT, but its so slow/congested it won't let me delete them either! I tried by going into the message app and choosing delete threads.
It loads every time I reboot the phone but if I do anything on it at all, it just shows me a black screen.
On first load I can see all the messages, but if I go into one of them, even one that is only 2 threads long, it just freezes on me.
Any idea how I can delete the SMS data without going through the message app?
Or am I staring down the barrel at a factory reset? (this isn't the end of the world as I only got the phone yesterday and haven't really installed anything yet)

Right then,
So instead of trying to do something with the stock message app to delete the sms messages, I downloaded delete old messages app and ran that before loading up the stock message software.
I think the next time I restore them I will try and put the 200 cap on them like my SGS did (I thought this was a limitation of the phone not an actual setting that I could adjust! I presume I'll find it in the stock SMS settings somewhere?)
Thanks for the help RT.

I've had that issue since froyo. anytime I restore thousands of texts, the messaging app just hangs. On the rare occasion it'll come to life but for the most part unusable. only solution seems to be to restore a small portion of your texts or have a blank slate
Sent from my Galaxy Nexus using xda premium

Quit being so popular. Too many SMS.

I made a second label in my GMail I call SMS Backup and every few weeks I'll change my backed-up messages from SMS to the Backup label so when/if I wipe and restore, it doesn't pull in all my messages. If I need anything, I can easily search for it.

wheelerruss said:
Right then,
So instead of trying to do something with the stock message app to delete the sms messages, I downloaded delete old messages app and ran that before loading up the stock message software.
I think the next time I restore them I will try and put the 200 cap on them like my SGS did (I thought this was a limitation of the phone not an actual setting that I could adjust! I presume I'll find it in the stock SMS settings somewhere?)
Thanks for the help RT.
Click to expand...
Click to collapse
To delete your messages / settings go into the sms app under Settings-Apps and clear all your data.
Yes you find the sms limit setting in the general setting within the sms app.
Sent from my Galaxy Nexus using Tapatalk

[Q] Text Messaging Problems, native Email, etc. (HTC Incredible)

Hello there,
I'm relatively new to XDA but I've heard that pretty much any problem can be solved through you guys. So here we go. I have an original HTC Incredible (hence the title) which is rooted and has the Android Business Gingersense 2.3.5 ROM installed. My problem is hard to explain, yet may be very simple. I simply cannot send or receive text messages to my knowledge.
So here are the details. Whenever I compose a text message in the native "Messages" app, I click send and the "Loading..." little window with the spinny circle pops up for a split second, disappears and nothing happens. It doesn't show me that the message was sent, nor does it give me an error message saying that it didn't send. Nothing. I have heard, however, from the people I sent the messages to that some of them did in fact go through, but I just didn't know they did cause it didn't show up on my screen. They also said they texted me back multiple times trying to get a hold of me to no avail, which is the other problem. I also cannot receive any messages. It may be that these issues are connected in some way but I am not sure.
Another problem. My native email app has the same sort of issue, only when I compose a message and hit send, it force closes the app saying, "an unexpected problem has occurred." Therefore I cannot send or receive emails as well. Quite inconvenient as many of you probably know.
One last issue involving the texting problem. May not have anything to do with the native sms app, but I believe there is still a possibility. I mainly text with Pinger's TextFree application, which not surprisingly has the same problem as the native app. Every time I try to send a message, NOTHING happens, yet I get reports from the people I "sent" the message to that they actually got the message and tried to get back up with me multiple times. Still, I didn't receive anything. But I did go on the web based version of the app and saw both of our messages between each other and the web app worked fine.
Any help at all is greatly appreciated and I hope I can get this resolved.
Thanks alot!

Almost sounds like a data/mms config problem. Are you able to receive any messages or emails at all?
Sent from my ADR6300 using xda premium

Well, the weird part is, it goes on and off... like one minute I could receive SMS and email another minute I'm back to where I've been
Sent from my Droid using xda premium

I just flashed the new cynagenmod 9 to my Dinc, and can't received texts either. I can send them with no problem, but neither the native text program or the GOSms app are able to receive texts.
Any help?

ousuxndallas said:
I just flashed the new cynagenmod 9 to my Dinc, and can't received texts either. I can send them with no problem, but neither the native text program or the GOSms app are able to receive texts.
Any help?
Click to expand...
Click to collapse
Have you tried a complete wipe and reflash?

Shano56 said:
Have you tried a complete wipe and reflash?
Click to expand...
Click to collapse
Yes, did a complete wipe again, and reflashed 9.
Is it a radio problem?

ousuxndallas said:
Yes, did a complete wipe again, and reflashed 9.
Is it a radio problem?
Click to expand...
Click to collapse
Maybe. Or maybe a block on your plan? What radio do u have
Sent from my HTC Incredible using Tapatalk 2

Open the stock messaging app then hit menu - settings - connection settings, there will be 5 settings greyed out in there. What are the current settings for those 5?
Edit: Nevermind i forgot were talking about cm9, might not the same settings as sense. Better yet go to the market and download "apn backup and restore", do a backup and then go to the sdcard then the apn backup folder and then open the xml backup with a text editor and copy and paste its contents to here. You are on verizon correct?

Shano56 said:
Maybe. Or maybe a block on your plan? What radio do u have
Sent from my HTC Incredible using Tapatalk 2
Click to expand...
Click to collapse
Radio: baseband version 2.15.00.07.28

ousuxndallas said:
Radio: baseband version 2.15.00.07.28
Click to expand...
Click to collapse
I have the same radio also CM9 a5.. I dont think kernel would effect messaging..perhaps try a reflash ?

Shano56 said:
I have the same radio also CM9 a5.. I dont think kernel would effect messaging..perhaps try a reflash ?
Click to expand...
Click to collapse
Okay, I think I have figured it out. Before I reflashed, I deleted my Google account. Then, reflashed C9 and when prompted on reboot to sign into Google, I clicked "later".
So, now I received several test text messages I had sent the past 2 days.
So far, so good.
Also, when I restore from Titanium, I am only going to restore Apps, but not the System Data.
I think Google is somehow interfering with things. Maybe something funky with how my Google Voice is interacting with my phone. Who knows. Anyway, I will be sure to report back here to help others that may have similar problems.

Well, so far so good. When I re-installed Apps I de-selected Data.
Texting is fine now.
Perhaps it was the System Data from prior ROMs interfering with the current ROM?

ousuxndallas said:
Well, so far so good. When I re-installed Apps I de-selected Data.
Texting is fine now.
Perhaps it was the System Data from prior ROMs interfering with the current ROM?
Click to expand...
Click to collapse
haha yes. its never a good idea to restore system data

Hester topeico
One more follow-up. I now Restored all data for the apps separately through Titanium.
Texting still works.
I think when I flashed the new C9 ROM, when I restored Apps+Data in Titanium, something got screwed up and thus the texting function got screwed up.

Now able to send SMS texts but NOT receive them
I'm reviving this thread.
I have checked out a few other threads, and this comes the closest to describing my issues with my rooted unlocked (SEC OFF) HTC Droid Incredible (version 1).
I did NOT change ROMs -- right after getting the DINC, I installed a rooted stock deodexed GB 2.3.4 ROM from DINC.DOES-IT.NET, and I have not touched the ROM since.
BTW, the ROM build is 4.06.605.3 CL 140944 release-keys
Ditto baseband radios, no change. Version: 2.15.10.07.07
I did recently update the kernel to a version of gingertiny that allows apps to record phone conversations without the speakerphone being turned on.
Old version: 2.6.35.14-gingertiny-v2+ Feb 2012
New Version: 2.6.35.14-gingertiny-v2 Nov 6 2012
It is POSSIBLE that the problems started with the change of kernel, because I don't use texting very much at all, but that was still a few weeks ago.
Based on what I have read on XDA, I went into Clockwork Mod 5.x Recovery, deleted and reformatted the data cache, and rebooted.
After that, I could SEND but NOT RECEIVE text SMS.
I had some doubts about whether all my calls were ringing through properly. I am still not entirely sure, but test calls from a landline and mobile phone did ring the phone, so maybe that is no longer (or maybe was not ever?) a problem.
I have seen suggestions to do everything from reinstalling ROM (being sure to restore only apps+data, NOT system data) to flashing a new radio to running *228 over-the-air update to manually upgrading the PRL list.
And then there is the question I have about the kernel change somehow being the culprit...
EDIT: One other thing I did right before changing the kernel was run Convert2Ext4 v2.0 using the "no data limit normal dalvik" version. My reason for running this was to get rid of the low memory/no memory warnings, lockups and crashes I was expriencing despite having over 300MB left out of 775MB on internal memory.
How should I go about trying to restore the ability to receive SMS without totally bricking or otherwise disrupting my DINC and causing more harm than good?

The SMS issue is not a kernel-related issue. I'm reading and re-reading the thread and I'm not 100% positive on what caused the issue for you. Also the convert mod would have no impact on phone related features (data/SMS/calls). Also on the convert mod, the 750MB internal memory (/data) partition is not what was causing the low storage, it's the 150MB /data/data partition that HTC uses for app data/libs/cache.
Process of elimination says go back to the previous kernel from February and see if you have the texting issue. Go back to the same exact build and see if that fixes it. I'd be surprised if the kernel change caused it as a lot of people are using gingertiny without issue.
Also a couple of other thoughts. Are you using the stock SMS app or a third party? Try uninstalling any third party SMS apps temporarily if you have them. Last suggestion is to call Verizon and see if they have a block on receiving SMS. I don't think they would since you can send them and it has to be customer initiated.
Also, no where in your post did it say you tested SMS, just that you couldn't receive them so I'm guessing your conclusion is from the fact that someone said they sent it and you didn't receive them.

Some more details
tiny4579 said:
The SMS issue is not a kernel-related issue. I'm reading and re-reading the thread and I'm not 100% positive on what caused the issue for you. Also the convert mod would have no impact on phone related features (data/SMS/calls). Also on the convert mod, the 750MB internal memory (/data) partition is not what was causing the low storage, it's the 150MB /data/data partition that HTC uses for app data/libs/cache.
Process of elimination says go back to the previous kernel from February and see if you have the texting issue. Go back to the same exact build and see if that fixes it. I'd be surprised if the kernel change caused it as a lot of people are using gingertiny without issue.
Also a couple of other thoughts. Are you using the stock SMS app or a third party? Try uninstalling any third party SMS apps temporarily if you have them. Last suggestion is to call Verizon and see if they have a block on receiving SMS. I don't think they would since you can send them and it has to be customer initiated.
Also, no where in your post did it say you tested SMS, just that you couldn't receive them so I'm guessing your conclusion is from the fact that someone said they sent it and you didn't receive them.
Click to expand...
Click to collapse
Thanks for having a look in, Tiny.
I use PagePlus running off VZW towers. PagePlus service rep sent me an SMS while I was in contact with her by phone, she said it got deducted from by cash balance. The only thing is, it did not actually reach my phone!
I have only used the stock SMS app until just yesterday, when I installed Handcent SMS. That did not help. Will uninstall, but I doubt that will make a difference.
Will go back to the old gingertiny kernel and see what that does, and report back here.
If that doesn't do it, maybe it's time for a Touch of Blue ROM, with which many seem to be doing so wiell...

[Q] Messaging Hangs!

Hi, I bought One X approximately a month back, the phone is awesome. But the issue that suddenly started to occur was yesterday when I tried to open up one of my messages, but the screen wont open, instead when I try to open up any specific conversation tab, it keeps on loading and won't show any messages at all from that person. Also after it showed this problem, I am unable to read new texts and even delete any of my texts (it sort of hangs) whereas the other phone features work clearly.
Did a factory reset, restored the backup but still no change. Kindly help me as to what should I do.
THanks!!

I ended up rooting into a custom rom hehe.
Are you rooted?
Sent from my HTC One X using xda app-developers app

Ironically it's restoring the backup that is probably why the problem is back. Because you restored the problem too!
Open up the Messaging in 'Manage Applications' and clear cache and data. You'll loose all of your received SMS messages but at least you'll be able to use Messaging again.
If it persists ring your provider and get them to send through your SMS message center settings again.

ifti_q said:
Hi, I bought One X approximately a month back, the phone is awesome. But the issue that suddenly started to occur was yesterday when I tried to open up one of my messages, but the screen wont open, instead when I try to open up any specific conversation tab, it keeps on loading and won't show any messages at all from that person. Also after it showed this problem, I am unable to read new texts and even delete any of my texts (it sort of hangs) whereas the other phone features work clearly.
Did a factory reset, restored the backup but still no change. Kindly help me as to what should I do.
THanks!!
Click to expand...
Click to collapse
Try to use go sms or other 3rd party messaging app... I think you've reach the maximum capacity of stock messaging...

Can't access sms

Hiya.
I have a problem with sms. Me and my gf have sent several thousand sms between each other, and yesterday I noticed that I can't access our sms. It just says "loading" for a very long time.
I can't even delete them, nothing happens when I do that.
Any solutions? I don't really want to reinstall the whole phone.

Nebell said:
Hiya.
I have a problem with sms. Me and my gf have sent several thousand sms between each other, and yesterday I noticed that I can't access our sms. It just says "loading" for a very long time.
I can't even delete them, nothing happens when I do that.
Any solutions? I don't really want to reinstall the whole phone.
Click to expand...
Click to collapse
I would try getting a third-party SMS app, to see if you can view them on that such as GOSMS.
If you can, try to delete them using that, and then go back to the stock SMS tosee if that helps, then you can delete the third-party app, it is just so you can use the SMS functions as you explain you cannot even delete them
Hope this helps.

Hey,
i think you have to restore your phone to default.
Normally your SD-Card get not touched by this process.
Greetz, SoLdieR9312

I managed to solve the problem by installing third party sms app. Thanks for the tip
There were around 4850 sms. I don't know why this happened though, did I hit the limit or something?

Nebell said:
I managed to solve the problem by installing third party sms app. Thanks for the tip
There were around 4850 sms. I don't know why this happened though, did I hit the limit or something?
Click to expand...
Click to collapse
Android has a native limit of about 5000 SMS I believe. I had this same problem and if left long enough (hours) it would finally load but required that same waiting period each time I opened the SMS app. It was only one conversation that had a ton of texts but it still froze the whole app.
I installed SMS Backup and Restore + (its free) and it backs up all SMS and MMS to my gmail then deleted the conversation. If you go into the messages app into the menu (possibly advanced menu, can't recall) you can change the limit and android will just auto delete anything over the limit you set.
I think I set it for around 3000 SMS and 200 MMS and its been working fine since.