My G2's screen is broken. I think it may have happened while I was skiing with it in my jacket pocket. I am very confident it's not a moisture issue as the indicator is 100% white and I rice'd it for 48 hours just to be sure. I checked with T-Mobile and HTC, and both have said they will RMA it (limited warranty). However, I want to make sure that they don't say the warranty is void because of physical damage or whatever reason. The phone is in flawless condition other than the screen failure.
Anyone have thoughts? Is one method of RMA preferable to the other?
Here is a pic:
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bumping for posterity
Bueller...?
your screen is cracked... don't send it in you'll pay like 300+ bucks
Sent from my HTC Vision using XDA App
That is physical damage my friend...
So what's the best course of action if I don't send it in?
Well if u got insurance it will be cheaper to replace it and if you dont ... you could replace it your self which should be only done if you know what your doing and other than that yea... maybe the others have better suggestion
Sent from my HTC Vision using XDA App
I do not have insurance, and I already ordered a warranty replacement from T-Mobile. It's still a few days out. I am just now worried that they might try to charge me $300 or whatever for physical damage. Here is my plan:
I will replace the LCD myself and then send back to them a perfectly fine phone (albeit with a replacement LCD), and order a replacement "void" sticker for the one that will inevitably break when I take apart the phone (I am under the impression there is just one). I have become very skilled at iPhone assemblies, do you think those skills will transition nicely to a Desire Z tear down?
Alternatives I have thought of:
- Do a tear down of the phone and just unplug the LCD ribbon cable.
- Just send it back in its current state and hope for the best.
Would appreciate advice, oh knowledgeable citizens of the Internet.
Ah I see you have knowledge of takeing iPhones apart. I to have some skills with itouch and also my old motorola cliq takeing them apart. Well the only diffrence is with android type phones (most) are a liitle bit harder to open but other than that when u open it you should easily be able to fix or replace the need parts. My only advice is make sure you don't leave any traces of you disassembleing the G2. Wish you best of luck my friend. One more thing don't unplug the LCD screen. When they inspect the device and see that you tempered with it that an automatic void warranty. So when u send it back to the repair center make sure everything looks like the way you got it
Sent from my HTC Vision using XDA App
I cracked my LCD last week (yours looks as if you cracked the gorilla glass/digitizer from the looks of your pic) either way, it's roughly the same job, I just finished doing it, it was a pain! - lol
I went ahead and replaced the hinge spring while I was in there, the new spring is awesome, I got the 31lb spring from McMaster-Carr!
I couldn't find what I felt was a genuine HTC screen online, so I just bought a broken G2 with a good screen on ebay for $53
you should fix it and replace the spring - I am glad I did mine myself and saved $400 - took a couple of hours since I had to do the ebay parts phone as well.
PS - if you can't disassemble a laptop completely down as far as it will go (complete disassembly of laptop and also screen) and get it back together and have it work perfectly, then you don't want to try this! - Also, if you are sending the repaired phone to HTC, then you will need to get a hair dryer and carefully remove the VOID sticker.
Tools required:
good quality T5 screwdriver (I used a Wiha 267)
good quality phillips #0 screwdriver (I used a Wiha 261)
safe open plastic pry tool (the light blue thing)
utility knife
youtube video from repair universe
Related
So I first cracked my Evo's screen in January, but it wasn't such a big deal since I could still use the phone just find. Then two weeks ago took my phone to Jamaica and dropped my phone on a concete floor. Now it's cracked even worst and the touchscreen stopped working. So do I just need to replace the digitizer or the lcd? And which website should I get the digitizer from (or lcd :/)?
Ebay at $12.98 plus free shipping: http://cgi.ebay.com/USA-TOUCH-SCREE...aultDomain_0&hash=item4aaac3e980#ht_605wt_973
Amazon at $15.98 plus around $4.00 for shipping: http://www.amazon.com/gp/product/B00427PUMK/ref=ox_sc_act_title_1?ie=UTF8&m=A1M0J6UC9S4O6R
I trust Amazon, but never bought anything from Ebay before. Yet I like Ebay's price.
Also, In the photos you'll noticed my Evo is plugged in charging but there's no notification light. Idk what's up with that.
First crack in January
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Just taken w/ screen off
Screen on
Go with a digitizer that has many positive reviews because i got a digitizer with a hardware issue and it pressed itself all the time which made my phone pretty much unusable. But my digitizer did come with all the tools i needed.
Make sure you go to the durapower global site and purchase the HTC EVO 4G Digitizer Adhesive as youll need it to put the new digitizer on. Be patient with it because at first it will seem like its not double sided sticky. I reccomend taking off the more difficult side first because i did it the opposite way and had to cut some adhesive off kus i got dirt on it
When taking the digitizer off make sure u heat it up really good with a hairdryer or heat gun. and then very carefully peel it up with a pry tool starting at the top. I did not do this when i replaced mine and ended up breaking the lcd so you want to be super careful.
So I ordered the one from Ebay on Wednesday and FINALLY got it this afternoon (longest wait ever!). It took me nearly 4 hours to replace it. In case anyone want to know for in the future, the hardest part is separating the glass from the LCD. That part alone took me about 3 hours. Ended up that I was doing it completely wrong. I had to use a hairdryer and a flathead screw driver to separate it. And I just used the same adhesive to put the new touchscreen in.
So now the only problem is touchscreen isn't responding. I'm hoping it's just a loose cable. Also, the screen I got from Ebay looks used, fyi.
hi there,
I had spilled water on the top of my galaxy nexus this morning and it wiped out the ear speaker. so i decided to open it up and eventually after some tinkering around I managed to fix it, however, I hadn't realised when lifting the mainboard that the volume switch was soldered onto it, and ended up breaking the connection. you can see it from the picture below. how can I solder this back? its a very small connection. i cant seem to find any videos or guides on how to solder back connections like this.
any help would be grateful, thanks
everything else with the phone is working fine though, but i lost the ability to go to recovery or bootloader
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Can't be done, you broke 2 of the connections from the ribbon itself.
You'll have to either buy a whole new ribbon, or a whole new board with the ribbon already soldered on.
The picture also seems to indicate the pad being lifted from the other board. If that is indeed the case (feel the area of the board for a depression), your repair just got a lot more expensive - you may need to replace the board too.
Below point may be moot given the damage in question, but the actual soldering is best done with a high power but temperature controlled soldering station like the Weller WES51. You also need lead free solder, fresh tip, very steady hand, and quite probably a third hand (a tool that looks like two posable alligator clips, to hold your work piece).
motopig said:
The picture also seems to indicate the pad being lifted from the other board. If that is indeed the case (feel the area of the board for a depression), your repair just got a lot more expensive - you may need to replace the board too.
Below point may be moot given the damage in question, but the actual soldering is best done with a high power but temperature controlled soldering station like the Weller WES51. You also need lead free solder, fresh tip, very steady hand, and quite probably a third hand (a tool that looks like two posable alligator clips, to hold your work piece).
Click to expand...
Click to collapse
i assume you mean the pads where the connection was? its ok its just that the soldered bits are abit lifted. the board doesn't seem to have any damage.
I've contacted Samsung about this, i hope they get back to me in time. i can still use the phone though, just cant change volume or get any vibrations lol
IINexusII said:
i assume you mean the pads where the connection was? its ok its just that the soldered bits are abit lifted. the board doesn't seem to have any damage.
I've contacted Samsung about this, i hope they get back to me in time. i can still use the phone though, just cant change volume or get any vibrations lol
Click to expand...
Click to collapse
I never said the board need replacement because it isn't working , just that if the copper pad itself was lifted (or worse, torn) from the board, you will never be able to fully fix the connection yourself because you have nothing on the board to complete the circuit with, without going for more drastic measures.
Samsung may very well ask you to send the phone in, then I'm willing to bet that they'll swap the board as well. That is if they don't try to void your warranty.
yeah, so i ended up buying a faulty GN with a broken screen off eBay ill swap my screen with that one and sell mine too as faulty..
sad times, but ill be back
My question is a relatively simple one... I sent away my desire hd to this company
http://www.htcphonerepairs.co.uk/HTC-Desire-HD/Housing-Replacement-Desire-HD.html
... to have the housing replaced, to make it look like new again. It arrived back in the post today, however there were several what looked like screwdriver scoring marks around the flash cover (see pics below) - that as well as the lense was loose and caused the phone to rattle!
Obviously I sent it back to the company under warranty immediately and they agreed to resolve.
My question is this... is it difficult to fit a new housing to the DHD without leaving marks? Also should a replacement housing cause the lense to be loose or was it just bad fitting by the repair company? Has anyone else had their housing replaced mark free?
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not sure if it is that easy to do it yourself but hey, someone is selling it on eBay
http://www.ebay.com.au/itm/ORIGINAL...AU_MobilePhoneAccessories&hash=item3cc296c7de
2 things...they were not careful putting on that cover...or worse...used the old one again, maybe by mistake. the reason I say that is it looks like pry marks from trying to get it off. not that hard to put on all new case etc. that particular cover is tricky but with care should go on no problem.
I spoke to the company earlier this morning and they were very apologetic... should have the phone back again hopefully tomorrow morning... will update then.
gcarter said:
I spoke to the company earlier this morning and they were very apologetic... should have the phone back again hopefully tomorrow morning... will update then.
Click to expand...
Click to collapse
There is plenty of youtube videos that explain how to do it. I don't like their work, if you watch the videos you can see that flash housing can be removed pushing from the inside and not externally with screwdriver.
My english is terrible...just watch this
http://www.youtube.com/watch?v=JfatoeWbMRk&feature=related
I've done this myself and it's very easy to do without leaving a mark.
Sent from my Motorola Startac running ICS.
pwraggcan said:
I've done this myself and it's very easy to do without leaving a mark.
Sent from my Motorola Startac running ICS.
Click to expand...
Click to collapse
Good to hear, thanks for that... will see what happens when my phone gets back for the second time.
The plot thickens - received an email from the company earlier this morning, asking me to call them re the work on my phone.
They informed me that most if not all "replacement housings" from the manufacturer, come with some minor blemishes and or marks (this was after a 10 min rant on my behalf about this being bulls*it)
Can anyone confirm this to be the case? They even said that replacement housings for sale on ebay are probably gonna have some minor marks on them already...
This is mostly true at least the part aboot ebay but if they're coming from the manufacturer they should be in new condition.
When I bought one on ebay it was described as having minor marks but it arrived to me in new condition.
Sent from my Motorola Startac running ICS.
gcarter said:
The plot thickens - received an email from the company earlier this morning, asking me to call them re the work on my phone.
They informed me that most if not all "replacement housings" from the manufacturer, come with some minor blemishes and or marks (this was after a 10 min rant on my behalf about this being bulls*it)
Can anyone confirm this to be the case? They even said that replacement housings for sale on ebay are probably gonna have some minor marks on them already...
Click to expand...
Click to collapse
This is BS, blemishes from the manufacturer? Are you serious? When you first bought your phone did they have any blemishes? OEM parts from the manufacturer are spotless or they never get used by HTC manufacturing! I'd ask for your money back, buy your own housing from Ebay and do it yourself.
Found this on ebay
http://item.mobileweb.ebay.co.uk/vi...6235e2fff17910?itemId=180810313533&cmd=VIDESC
Sent from my Motorola Startac running ICS.
Ooops forgot to update this thread! My phone arrived back for the second time, and although much better than the first attempt, the housing still had minor marks both front and back... NEVER using this company again OR recommending them either... they never even apologised the 1st time around, and never got a refund for my duplicated posting costs!
Im a perfectionist when it comes to my phones, and decided to flog it on ebay... have now purchased a brand new one... should be here in a couple of days
I have a black SPH-D710 on Sprint. I cracked the screen, so I bought a white replacement (glass, LCD, and digitizer) on eBay.
I took the phone apart and swapped the screens and reconnected the boards and it powers up great... except that I have no service. If I connect back to the cracked screen, it powers up great and I get great service. I was hoping for a quick and dirty swap, but it seems like there must be some code in the screen-side circuit board that is foiling my attempt. I found this video [goo.gl/YNLZE -- xda won't let me post links, yet] where the guy seems to suggest that my problem is the IMEI, but I don't have the first clue about trying to find that in the old part and moving it to the new one, if that's even the problem. I've combed the forums and don't see that anyone else has had this issue.
Ideas?
Did your original LCD get damaged? If not try just swapping the digitizer and using the original LCD. May require use of a hairdryer to separate the adhesive
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-EViL-KoNCEPTz- said:
Did your original LCD get damaged? If not try just swapping the digitizer and using the original LCD. May require use of a hairdryer to separate the adhesive
That's how I had to do mine..One day I was drink a little to much, climbed a tree and fell out, my screen was shattered. Hairdryer is the key, the lcd i got from ebay, was brand new but..I now have the ghost menu issue ever since I swapped digitizers (don't understand how or why). Also check the connections, I know it's basic, but hey you never know
Click to expand...
Click to collapse
thatoneguy2 said:
-EViL-KoNCEPTz- said:
Did your original LCD get damaged? If not try just swapping the digitizer and using the original LCD. May require use of a hairdryer to separate the adhesive
That's how I had to do mine..One day I was drink a little to much, climbed a tree and fell out, my screen was shattered. Hairdryer is the key, the lcd i got from ebay, was brand new but..I now have the ghost menu issue ever since I swapped digitizers (don't understand how or why). Also check the connections, I know it's basic, but hey you never know
Click to expand...
Click to collapse
I have complete digitizer and screen for $50. Pm me if your interested. My parts are tested and flawless
Sent from my Genesis that does what Nintendon't
Click to expand...
Click to collapse
LCD is fine, just the glass is broken
The glass is cracked in one corner. The LCD itself is fine. The digitizer is fine. Basically the only thing I NEED to replace is the glass. The thing is, I have a replacement LCD with the glass attached, it's just that I lose service when I connect it. I'm just wondering if someone knows why, and if there's a workaround so that I don't have to screw around with trying to heat the glass off, break it even worse, and then be SOL.
Right now my phone works and the broken part is really only over the search button on the screen (which I never use anyway), but I was just hoping to restore it to 100% since I already bought the parts.
My S3 screen has been cracked for a while and I think it's time I replace it.
Samsung charges like $200 something to get it fixed even though everything works perfectly.
Can anyone here recommend a company that will replace it? Are these services reliable?
DeviceJack on eBay looks promising but wondering if there were any others people thought were good.
Does the display and touch screen still work? Just the glass is cracked?
If they don't work, its a very easy thing to replace yourself. There are plenty of vids online that can help.
You can get the LCD/digitizer assembly (already attached to a new housing) for roughly $100, sometimes a good bit less. Then all you have to do is move your motherboard and components from the broken one which is very easy to do.
You could also buy a used device which has at least a good screen then all you'd probably have to do is swap in your motherboard and that's it. These are often cheaper than the assembly I mentioned.
S3 replacement glass
go to ebay.com you'll find replacement glass as low as $5 :good:
billionsam said:
go to ebay.com you'll find replacement glass as low as $5 :good:
Click to expand...
Click to collapse
Replacing just the glass is extremely hard and tedious as the super AMOLED screen is glued to the glass, and to peel the touchh part off the frame is rough also, i tried it with a broken screen, i would recommend as doc has, its 5-6 screws to remove the back cover, 1 screw to take the -+board off, and 4 plugs maybe 5, it would take about 10-20 minutes total.
If its just cracked glass, but everything is still functioning, you should read the thread about replacing it in the General section, then make the call yourself if its something you want to try. It may not be the easiest thing to do, but it can save you a ton of money. Ive done it myself with pretty good results. Saved about $75-100 by doing so.
DocHoliday77 said:
If its just cracked glass, but everything is still functioning, you should read the thread about replacing it in the General section, then make the call yourself if its something you want to try. It may not be the easiest thing to do, but it can save you a ton of money. Ive done it myself with pretty good results. Saved about $75-100 by doing so.
Click to expand...
Click to collapse
Everything still indeed is functioning so it's just cracked glass
I don't have a temperature gun to do it and dont trust myself honestly lol
Do these EBay services basically provide the same thing? Found one for ~$40 I forget
Not all will be the same. Id ask to be sure what methid they use. $40 is probably as good as it gets, but check up on thr seller first. Most charge more than this so it does make ne wonder how trustworthy they might be.
As for the DIY method, a thermometer would be nice, but most people, including myself, dont have or need one. In the end it boils down to how comfortable youd be though. Nothing wrong with getting it serviced by a shop.
Oh, and make sure they guarantee their work. Also write down your serial number, IMEI, etc, and reverify it all when you get it back.
davenrai said:
My S3 screen has been cracked for a while and I think it's time I replace it.
Samsung charges like $200 something to get it fixed even though everything works perfectly.
Can anyone here recommend a company that will replace it? Are these services reliable?
DeviceJack on eBay looks promising but wondering if there were any others people thought were good.
Click to expand...
Click to collapse
-1 for devicejack.
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jakeordie said:
-1 for devicejack.
Click to expand...
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Woah woah.
Thanks for posting. Was about to do it from devicejack.
Most cities have a number of shops that will perform that service. No shipping costs, no waiting for shipping somewhere and back again, plus if dealing face to face they are less likely to be shady in their business practices.