So i dropped the phone from 0.5m or less i`d say(it was in a case though)'got 2 scratches on top over the screen. Now i cannot access 3g or hdspa, although it shows them working on the notification bar, got tons of dropped calls... how can that phone be that weak
!?!?
sounds like the radio connection is loose
Sounds expensive... I will go to a service point together it checked.. Ty
Make sure the bottom is closed properly, it might have something to do with the antenna.
As in certain places when i remove the bottom to acces the SD-card the signal drops.
And yeah a service point will also help, just try to avoid saying you dropped it.
Related
Overall, my area has a pretty good signal, but I live in a slight black spot, and my modern house with its foil lined walls does nothing to improve the situation. None of my phones have ever got a decent signal in the hous.
But I have observed a troublesome trend with the new Desire. If I leave the phone lying around on a shelf, the phone shows 2-3 bars of signal. If I make a call, the phone usually holds the call OK.
But if I pik the phone up to mess about with and dont immediately make a call, while I am holding the phone the signal will drop to zero, no service; and it doesn't come back, not until I put the phone back on the shelf.
Could it be that HTC are being too agressive with power management? Or could this be the same fault as has been reported in the Google Nexus?
It is entirely repeatable, to the point that I can demonstrate it to people.
What do other people in weak areas find?
Hi,
Is it exactly the same like the below demonstration of Nexus One signal drop?
http://www.youtube.com/watch?v=qEIA_lMwqJA
So far as that goes, yes, exactly the same.
What he doesn't do is test for less drop if a call is active. The phone appears to try harder to maintain the signal if a call is in progress.
AMAZING. Isn't it. So much talk about so many subjects, but no-one interested in how it actually performs as a PHONE!
This might be related to location of the GSM anthena on Desire and Nexus. Try to move your hand bit more up so you don't touch the bottom back part and check if there is any difference.
I would rather guess the described behaviour of a phone is perfectly normal with all phones under bad conditions. Happened to me with all my phones so far.
I have had my new Desire for 2 days now. It is the telstra version (australia) (which also has the non working GPS).
I am using my postpaid telstra sim in it which was previously in my blackberry 9700 which is NEXTG capable.
I have found the reception to be noticeably poorer. My BB would show full 5 bars and would never drop a call or have any issues with calls breaking up and being unable to hear the other person. The actual 'bars' was about 2 out of 4 for the android. it is 5/5 for the BB. The android signal strength meter shows anywhere from -90 dBm to -105 dBm in the same spot. My BB9700 shows -70 dBm !!! in the same spot with the same sim!!! -70 is as good as it gets.
for example today, i had trouble maintaining a conversation for more than a few minutes without it breaking up and having to repeat myself a few times. This happened at least on 2 separate phone calls with the desire. Granted, it never cut the connection completely.
i got sick of it because i was on call and had to be able to be contactable 100% so I swapped the sim in to the BB and continued on my conversation – 30 minute conversation without a hint of an issue.
I have always found the BB to be the ultimate in the phone department – but i was seduced by the pretty screen and graphics of the Desire and also the integration with google apps – which i use a lot of.
I also note that people have been complainng about the nexus one over in the US of A regarding the reception quality too. I bet it is the same thing.
The call quality is quite good though. The speakerphone is crap though.
The other bits of the phone are great – screen, speed, apps, and everything else everyone said was good... though i havent heard anyone complaining about the reception
Just want to know if anyone else is having similar experiences and if it is just me. Can ppl with phones that can show signal strength objectively (i.e. dBm measurements) look into a comparison? and also state what network you are on?
Im now thinking it is too unreliable to use as my primary phone... which is too bad. I hope it is a matter of a software update or somesuch to fix this. The price one pays to be an early adopter.
I suspect this applies to your Desire?
bloody hell... same thing happened when i tried what that dude did... pick up the damn thing and the signal goes to hell
devastating.... this is sad.
It's because the antenna is at the bottom, and you're most likely covering it with your hand when you pick it up.
It's quite worrying this sort of hardware design flaw wasn't spotted by HTC. I too can confirm it happens on mind has well....at least I know how to hold it now!
This thing really is a nexus one+sense huh? It even copies the 3g coverage issue.
I just tried that and found the same problem...that is really a big problem.
hi, even if that shown in the video partially occurs to me as well I can't say I'm noticing any difference with my old handset (touch hd)
I have currently got an O2 simcard in my desire with GPRS reception only.
I do not have that issue, will try with my orange 3g sim as well.
Has anyone a work around or advice for this?
Held tight in the palm I lose bars, held to the head I don't - enough of a different grip when actually using for a call. Cupped in the fingers rather than the palm, no loss.
I have the sim free desire bought from UK, and I'm using the optus prepaid sim. There is no problem for me at all.
Maybe update the radio would fix the issue, but it seems no radio update atm.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
HTC Desire Bad reception Solved!!
Hi All,
I recently bought a second hand HTC Desire and had the same thing: Bad Reception.
I tried EVERYTHING, Rom's, Radio's, Task-killers, etc. but I found the reason was something completely different!
Now my Desire has FULL 4 bars reception: What did I do?
Remove the battery cover, take out the battery, unscrew the two small Torx screws at the bottom left and right.
These two screws hold the antenna cover which is actually the antenna itself!!
You will find two spring-loaded contacts at the left of the phone on the circuitboard: these are the antenna contacts. Pry them up al little bit and clean them with some alcohol.
Now clean the two grey contact surfaces in the antenne. Do not use any scratching tool, but use a small pencil eraser!! The surface will stay a bit grey, but this is normal.
Now you are done!
Put the antenna back in place (bottom first) and put the 2 screws back.
Boot your phone and you will have good (4 bar) reception like before.
If you want to check?
Before you do anything "dial" *#*#4636#*#* , choose "Phone Information" and look at the signal strength.
The lower the number of dBm the better the signal.
Same as: the higher the ASU the better the signal.
Do the same after cleaning and you will see the result.
Succes to you all!
Extra: The antenna is at the bottom of the phone, poor design choice, we all know.
However:before -when holding the phone- the Signal Strength went from -103 dBm tot -119 dBm and then to 0, meaning losing the connection completely.
Now, the reception at the same location when holding the phone goes from -79 dBm to -85 dBm still holding 4 bars and having good reception.
My guess is that with all the Desire's these contacts corrode over time, so cleaning does help to get the phone back in it's original condition..
Satbeginner said:
Hi All,
I recently bought a second hand HTC Desire and had the same thing: Bad Reception.
I tried EVERYTHING, Rom's, Radio's, Task-killers, etc. but I found the reason was something completely different!
Now my Desire has FULL 4 bars reception: What did I do?
Remove the battery cover, take out the battery, unscrew the two small Torx screws at the bottom left and right.
These two screws hold the antenna cover which is actually the antenna itself!!
You will find two spring-loaded contacts at the left of the phone on the circuitboard: these are the antenna contacts. Pry them up al little bit and clean them with some alcohol.
Now clean the two grey contact surfaces in the antenne. Do not use any scratching tool, but use a small pencil eraser!! The surface will stay a bit grey, but this is normal.
Now you are done!
Put the antenna back in place (bottom first) and put the 2 screws back.
Boot your phone and you will have good (4 bar) reception like before.
If you want to check?
Before you do anything "dial" *#*#4636#*#* , choose "Phone Information" and look at the signal strength.
The lower the number of dBm the better the signal.
Same as: the higher the ASU the better the signal.
Do the same after cleaning and you will see the result.
Succes to you all!
Extra: The antenna is at the bottom of the phone, poor design choice, we all know.
However:before -when holding the phone- the Signal Strength went from -103 dBm tot -119 dBm and then to 0, meaning losing the connection completely.
Now, the reception at the same location when holding the phone goes from -79 dBm to -85 dBm still holding 4 bars and having good reception.
My guess is that with all the Desire's these contacts corrode over time, so cleaning does help to get the phone back in it's original condition..
Click to expand...
Click to collapse
I did the same thing when I was struggling with poor GPS - opened the phone and bent all contacts a little bit. Confirm that my (or my wife's more accurately) Desire now has outstanding GPS, 2G and 3G signal. This screenshot shows the two contacts mentioned by Satbeginner.
It is worth mentioning though - if your phone is still under warranty and has never been opened this procedure will void your warranty - you have to break a seal on one of the two screws to remove the antenna.
Hi everyone
I have this problem:
http://www.youtube.com/watch?v=2Gu9oKlWq1Y
Anyone know how to solve this problem ?
Just as a disclaimer, every phone will lose signal if you grip it a certain way. Remember the iphone debacle?
But the quick fix is to just put a case on it. Your body will no longer interfere with the antenna and your phone will have the added bonus of surviving a fall.
Sent from my T-mobile G2
Nospin said:
Just as a disclaimer, every phone will lose signal if you grip it a certain way. Remember the iphone debacle?
But the quick fix is to just put a case on it. Your body will no longer interfere with the antenna and your phone will have the added bonus of surviving a fall.
Sent from my T-mobile G2
Click to expand...
Click to collapse
Downside is cases tarnish the natural beauty of the phone that the cell phone manufacturers intended. I just take the risk. I would rather have a nice looking phone IMHO.
I already have this one http://www.otterbox.com/HTC-G2-/-HT...C4-G2XXX_color=20&start=1&cgid=desire-z-cases
gripping ANY phone tightly/awkwardly over the antenna will cause loss of signal. Some are worse than others, but it happens to any modern phone with an internal antenna. Cases help, but you're still going to be able to replicate it if you try hard enough. The phones are designed so that the antenna will more than likely not be blocked if you're holding it in any normal conventional way during regular use.
One usual culprit for the G2/DZ is the WiFi signal getting weaker when using the hardware keyboard, because your hands are covering the top and bottom of the device.
so isn't any idea to solve or help a little with this problem ?
kregiel16 said:
so isn't any idea to solve or help a little with this problem ?
Click to expand...
Click to collapse
Like I just said, there's nothing you can do other than just don't hold the phone in such a ridiculous way. You can't move the antenna inside the phone, it is where it is.
In normal use I highly doubt you'll ever see drastic signal drop because of the way you hold your phone. Nobody normally holds a phone in the way shown in the video.
So tell me how to play in gameloft games where all of them is in landscape mode
kregiel16 said:
So tell me how to play in gameloft games where all of them is in landscape mode
Click to expand...
Click to collapse
like I said, using the phone normally (yes even playing games in landscape) your signal shouldn't drop so low that you will be completely disconnected from the network. Don't get scared just because the bars drop.
But i already play at Order and Chaos and this game are also in landscape mode and unhappily i get lost connection every few minutes ;/ and the game has reconnecting.
kregiel16 said:
But i already play at Order and Chaos and this game are also in landscape mode and unhappily i get lost connection every few minutes ;/ and the game has reconnecting.
Click to expand...
Click to collapse
There's nothing I can tell you. The antenna is where it is. If for some reason you're in a low signal area to start and you cover the antenna you're going to see loss of signal.
Tell me if i give back this mobile on warranty then they are able to solve issue ?
kregiel16 said:
Tell me if i give back this mobile on warranty then they are able to solve issue ?
Click to expand...
Click to collapse
You're not listening. Every phone has this issue if you hold it in the right place. Its a cell phone with an antenna. Its just going to happen, there's nothing you or the manufacturer can do to "fix" it after the phone has been made.
I acutally thought this was a radio problem. I switched radios and noticed a slight improvement.
riahc3 said:
I acutally thought this was a radio problem. I switched radios and noticed a slight improvement.
Click to expand...
Click to collapse
A radio update can help your signal a bit overall, but it will never remove the effect of strategically covering the physical antenna. What it would help with is a default low signal, that gets worsened to the point of disconnection from the network by covering the antenna (aka your normal signal could be higher, so that when it gets lessened it still stays connected).
I opened up my Xperia Arc to replace a damaged screen. The screen was working but damaged for a while and there were no signal problems.
However, since opening the device up and replacing the screen, my signal has become very intermittent. Whilst sitting at my desk it will go from 4 bars to no bars with the little red X. Sometimes it will allow me to make calls and sometimes it just hangs. Even without touching the phone it can completely drop signal and then regain it (I don't believe it is an issue with moving parts).
Please help me I really don't know what I may be overlooking here.
Well it is probably becasue u`ve messed smthing up with ur screen or u might have damaged ur radio when u broke ur screen (in case u droped ur phone).
If there is a firmware prob try reflashing ur system.
-cheers
hardware or software?
it can be a hardware problem, may be the anetna is in loose connection or something like that..
if u r sure that it is a software problem, then try flashing other basebands and roms and kernal...
muttley89 said:
I opened up my Xperia Arc to replace a damaged screen. The screen was working but damaged for a while and there were no signal problems.
However, since opening the device up and replacing the screen, my signal has become very intermittent. Whilst sitting at my desk it will go from 4 bars to no bars with the little red X. Sometimes it will allow me to make calls and sometimes it just hangs. Even without touching the phone it can completely drop signal and then regain it (I don't believe it is an issue with moving parts).
Please help me I really don't know what I may be overlooking here.
Click to expand...
Click to collapse
Try to put out the antenna connection and then put it back. It's a small connector from copper. But be careful with it, because it's sensitive. First touch the heating, so you unloading your self from static electricity. Maybe you al read have damage something because static electricity.
Hi,
I am not sure but after my phone fell from 50cm table! my phone always shows "no service".
I changed my SIM card and flight on/off mode. It didn't work.
The other phones sees the signals but mine doesn't.
Yesterday I recognized that if I am very very near to the link of the service provider (say 100m) I have signal! and can connect.
I think my antenna has vey poor performance. Do you have any idea to fix it?
Thanks in advance.
minerva71 said:
Hi,
I am not sure but after my phone fell from 50cm table! my phone always shows "no service".
I changed my SIM card and flight on/off mode. It didn't work.
The other phones sees the signals but mine doesn't.
Yesterday I recognized that if I am very very near to the link of the service provider (say 100m) I have signal! and can connect.
I think my antenna has vey poor performance. Do you have any idea to fix it?
Thanks in advance.
Click to expand...
Click to collapse
Same problem! It randomly lost service signal, and now I am missing signal everywhere except in a big city, but even there I mostly don't have signal. I have tested this with 3 other friends who have the same service provider and have 3 out of 4 bars - while I have 0.
I lose signal when the phone is in my pocket, when holding it below a table/desk (in school), when holding it wrong in my hands. It's a really annoying problem and I'll send my phone back today.
Try squeezing the phone a bit, maybe it slided around inside the case a bit and lost the connection to the antenna
Sounds strange but fixed my Wi-Fi temporally (at the end I bend up the antennas a bit...)
Sent from my iPad 2 using Tapatalk
Flo95 said:
Try squeezing the phone a bit, maybe it slided around inside the case a bit and lost the connection to the antenna
Sounds strange but fixed my Wi-Fi temporally (at the end I bend up the antennas a bit...)
Sent from my iPad 2 using Tapatalk
Click to expand...
Click to collapse
That only works with Wifi, but the wifi issue is already fixed on my phone.