Windows Phone 7 auto reboot - Windows Phone 7 General

Anyone know if this is a general WP7 problem, or if it's just the Trophy doing it? It's getting on my nerves, and I'm wondering who to blame

tiwas said:
Anyone know if this is a general WP7 problem, or if it's just the Trophy doing it? It's getting on my nerves, and I'm wondering who to blame
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Click to collapse
Lol I'm sorry for you.
My device never rebooted itself.
And freezed only once. The only unreliable behaviour I noticed was Marketplace - widely documented problem - and Weather Channel quit working once...
So I have no idea what causes that.
But it may be an app, badly written.

You're probably looking at a hardware problem. This happened to a number of HD2s too. I'd take it back to the store you bought it from, explain the problem, and use your warranty to get a new one.

Well, the reason I'm asking is that there are a lot of people in the Trophy forum reporting this behavior - in addition to me. If it doesn't happen to other devices, it's probably a design flaw, but I'm not taking my phone in until I can back it up

tiwas said:
Well, the reason I'm asking is that there are a lot of people in the Trophy forum reporting this behavior - in addition to me. If it doesn't happen to other devices, it's probably a design flaw, but I'm not taking my phone in until I can back it up
Click to expand...
Click to collapse
What do you need to backup. All your purchases can be re-downloaded for free. Contacts, emails, pictures, videos, etc. can be resynced. That's the beauty of the 'cloud'.

tiwas said:
Anyone know if this is a general WP7 problem, or if it's just the Trophy doing it? It's getting on my nerves, and I'm wondering who to blame
Click to expand...
Click to collapse
My LG optimus 7 rebooted randomly like yours. Now back in repairs, I'll suggest you send it back while it's still under warranty

Mine has rebooted itself a few times and I have a Samsung Focus. Personally I think its a memory management issue. Generally happens after running a lot of apps and the phone hasnt had a reboot in a while.

randude said:
Mine has rebooted itself a few times and I have a Samsung Focus. Personally I think its a memory management issue. Generally happens after running a lot of apps and the phone hasnt had a reboot in a while.
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Click to collapse
WP7 clears any memory aps use after the phone exits a program. And without multitasking, memory is not an issue. It's a hardware issue... usually with the internal processor.

I don't think it's a software flaw either, as a lot of people don't have this problem. Also, there are no programs running in the background, so that clears that issue. I suspect the phone developers have been in a hurry and have just pushed out handsets that are really just beta versions.

My LG Optimus 7 reboots from time to time, too.

My TMOUS HD7 has done this like 3 times in about a month and a half if that makes a difference to anyone. T-Mobile replaced my HD2 when it was doing this and the newer HD2 never did it.

Do you guys have bluetooth enabled? Just hit me yesterday that my problems started when I turned bluetooth on...

My bluetooth is off and I have this problem.

Ok, might be coincidence, but my phone seems to have stopped rebooting after I turned BT off. Not a single one in the last four days

Related

Stock Internet Browser disappeared

Just went to use my stock internet browser and it says application no longer installed and the icon isn't in the app drawer, but it shows up in the settings/applications list.
Any suggestions?
This happened to me as well. I also lost my phone app too. Haha. The only way to fix it is either 1) do a factory reset 2) install a 3rd party browser or 3) order a warranty replacement. I'm getting mine today. The factory reset only temporarily worked for me. The issue seems reoccurring.
I just factory reset. If it does it again back to Verizon. I have only had it for a week.
chuck860 said:
I just factory reset. If it does it again back to Verizon. I have only had it for a week.
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Click to collapse
Good idea.
Sent from my ADR6350 using XDA App
has this happened to to anyone so many times Verizon offered them another phone? I read if they have to give you 3 new phones they will offer you a different phone.
Fasinationinmotion said:
has this happened to to anyone so many times Verizon offered them another phone? I read if they have to give you 3 new phones they will offer you a different phone.
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Click to collapse
If you have had multiple handset exchanges (depending on the rep you get you will have to exchanged 3 to 5 times) Verizon may offer you a replacement phone (usually a CPO now).
However Verizon is not obligated to offer you a newer model only a comparable model to what you already have.
Yeah, random system apps seem to disappear. After a couple factory resets, it seems better. I've lost Clock and Core Google Services. LOL
I went through 4 inc2's before I asked verizon for an x2. All the inc's were randomly deleting different apps and I facory reset a million times. Got so sick of it. Love my x2.
pieman13 said:
I went through 4 inc2's before I asked verizon for an x2. All the inc's were randomly deleting different apps and I facory reset a million times. Got so sick of it. Love my x2.
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Click to collapse
Yeah, i agree. it does get frustrating; however, i would choose sense over blur any day. Hopefully htc can fix this.
II know I'm rooted so this doesn't help much, but I've never had any of these issues.. and I'm on the rooted OTA ROM.. weird.
andybones said:
II know I'm rooted so this doesn't help much, but I've never had any of these issues.. and I'm on the rooted OTA ROM.. weird.
Click to expand...
Click to collapse
I thought I had pretty lucky myself until it happened to me today on my rooted OTA ROM. Hopefully it doesn't happen to you. Verizon told my wife today that they expect to have a fix out by the end of the month. Who know's how accurate that is, especially since my wife wasn't real polite and the csr probably just wanted to get her off the line.
This has happened to my Incredible 2 also.
Basically what happens is:
Phone is fine for a misc. amount of time
Use the phone as normal for that time (nothing out of the ordinary)
Restart phone
Missing apps AND/OR Force close of apps
Unable to use phone (to call) in some cases
Unable to access Google Account features and Google apps
Only known fix is a factory reset, wiping entire phone
To me, this is unacceptable, but understandable. I urge anyone who is having this specific issue with their Incredible 2 to CALL VERIZON SUPPORT. 1-800-922-0204 Notate this on your account with the support rep, and get this issue on the known issues list for the Incredible 2. The rep should work with you to get a replacement.
I can confirm that this is NOT currently a known issue for the Incredible 2 with Verizon. That means that there is no "fix coming in a month" to fix the issue, since they don't even know about it enough to put it on the known issues list. Obviously that list is the major issues list and is what they push out OTA updates to try to fix. Since every Incredible 2 owner is not getting the issue, that leads me to believe that this is more of a hardware problem than a software problem, but there is a small chance I could be wrong.
navenedrob said:
This has happened to my Incredible 2 also.
Basically what happens is:
Phone is fine for a misc. amount of time
Use the phone as normal for that time (nothing out of the ordinary)
Restart phone
Missing apps AND/OR Force close of apps
Unable to use phone (to call) in some cases
Unable to access Google Account features and Google apps
Only known fix is a factory reset, wiping entire phone
To me, this is unacceptable, but understandable. I urge anyone who is having this specific issue with their Incredible 2 to CALL VERIZON SUPPORT. 1-800-922-0204 Notate this on your account with the support rep, and get this issue on the known issues list for the Incredible 2. The rep should work with you to get a replacement.
I can confirm that this is NOT currently a known issue for the Incredible 2 with Verizon. That means that there is no "fix coming in a month" to fix the issue, since they don't even know about it enough to put it on the known issues list. Obviously that list is the major issues list and is what they push out OTA updates to try to fix. Since every Incredible 2 owner is not getting the issue, that leads me to believe that this is more of a hardware problem than a software problem, but there is a small chance I could be wrong.
Click to expand...
Click to collapse
Similar issues on the HTC Sensation 4G... makes me wonder if it's an app since it's done it to me on both the Inc2 and Sensation now...
navenedrob said:
I can confirm that this is NOT currently a known issue for the Incredible 2 with Verizon. That means that there is no "fix coming in a month" to fix the issue, since they don't even know about it enough to put it on the known issues list. Obviously that list is the major issues list and is what they push out OTA updates to try to fix. Since every Incredible 2 owner is not getting the issue, that leads me to believe that this is more of a hardware problem than a software problem, but there is a small chance I could be wrong.
Click to expand...
Click to collapse
Thanks for confirming. I had a feeling the CSR was blowing smoke. I have found more often than not that Verizon CSRs will tell you just about anything to get you off their lines (gotta keep those talk times down).
jntdroid said:
Similar issues on the HTC Sensation 4G... makes me wonder if it's an app since it's done it to me on both the Inc2 and Sensation now...
Click to expand...
Click to collapse
I am thinking that navenedrob is on to something about hardware. I don't know enough about the internal specs (ie system boards, type of ram) to speculate between the two phones. However the fact that this is being reported as happening on the Sensation as well leads me down that path. Neither phone is running the same version of Sense so unless there is a bug that carried over from 2.1 into 3.0 I would agree on hardware.

[Q] Galaxy Nexus self typing

Hi there,
first of all i apologize for my poor english. Got my Galaxy Nexus for a week and i'm not very excited about ICS. I expected great battery life and a few bugs but i've seen a lot. There's an annoying one : sometime my phone seem to live without my touch. If i'm with keyboard on it starts to type messages like "dajhfhakjerehk" then it go on the home and start open apps randomly without my touch. Seems like the volume bug but different; anyone experiencing this issue ?
I hope that's only software, otherwise i had to bring the phone back to the seller very soon.. I wish that 4.0.3 will be released soon so i can decide if it's software or hardware problem.
Thank you all in advance.
I have the same problem with mine, it doesn't happen often though and I can't reproduce it on queue but I have had my phone for 3 weeks now and it has happened happened several times so it's not just a one time thing.
guidocioni said:
Hi there,
first of all i apologize for my poor english. Got my Galaxy Nexus for a week and i'm not very excited about ICS. I expected great battery life and a few bugs but i've seen a lot. There's an annoying one : sometime my phone seem to live without my touch. If i'm with keyboard on it starts to type messages like "dajhfhakjerehk" then it go on the home and start open apps randomly without my touch. Seems like the volume bug but different; anyone experiencing this issue ?
I hope that's only software, otherwise i had to bring the phone back to the seller very soon.. I wish that 4.0.3 will be released soon so i can decide if it's software or hardware problem.
Thank you all in advance.
Click to expand...
Click to collapse
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Snoemannen said:
I have the same problem with mine, it doesn't happen often though and I can't reproduce it on queue but I have had my phone for 3 weeks now and it has happened happened several times so it's not just a one time thing.
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Click to collapse
So i'm not the only one.. I can't reproduce me as well : sometime not happen for 2 days , sometine twice a day..
djmcnz said:
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Click to expand...
Click to collapse
If it was the digitiser i think that it would stop always, not randomly every 2 o 3 day.. That's my opinion
djmcnz said:
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Click to expand...
Click to collapse
It only happens every other day or even more rarely and it just for a short period so I'm not sure what is doing it.
I also have the more common multi-touch bug after using some 3D games like Heavy Gunner so I'm more inclined to believe that it is something that triggers it similar to that than for the digitizer to be faulty, but that might just be me trying to convince myself that it will be fixed since I don't want to go through the hassle to replace the phone.
Hopefully google will release the next update again soon, be it 4.0.2 again or .3 or whatever, I'm still on ad yakjuxw with 4.0.1 so I was going to wait untill I get the update before I take any action.
Snoemannen said:
It only happens every other day or even more rarely and it just for a short period so I'm not sure what is doing it.
I also have the more common multi-touch bug after using some 3D games like Heavy Gunner so I'm more inclined to believe that it is something that triggers it similar to that than for the digitizer to be faulty, but that might just be me trying to convince myself that it will be fixed since I don't want to go through the hassle to replace the phone.
Hopefully google will release the next update again soon, be it 4.0.2 again or .3 or whatever, I'm still on ad yakjuxw with 4.0.1 so I was going to wait untill I get the update before I take any action.
Click to expand...
Click to collapse
me too , let's wait
It's all about the 4.0.1. I had that issue before, now it works fine with 4.0.2. Just update and that problem will disappear.
Sent from my Galaxy Nexus using xda premium
I have the exact same problem, and I must say I am so relieved to see it's just a software bug! Thanks, Rilazi
sorry for bumping this thread but the issue it's very annoying.. I can't even use my phone, it start doing things himself!! How can i do ?

[Q] Nexus 7 owners...... problems, fixed or not?

Guys, I was all set to get a new 32gb Nexus 7....the reviews are great, and then I start reading about the issues.
After a bit more reading, I'm left wondering if its such a good idea? I read that Google released an update, then I also read that it didn't always fix things for people?
So the questions I guess are, Do you own one? Have you had a problem? Is it now fixed by the update? Maybe you've never had any problems?
Would you recommend getting one? I don't wanna spend out on something that I'll regret.
Thanks guys.
I've had mine since the first weekend of availability and it's lived up to all my expectations and then some, you're just buying the usual support vocal minority, sume have legit issue, noisy are just being nitpicky
Sent from my HTC One using Tapatalk 4
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Thanks for your reply.
Mine worked 100% out of the box, no light bleed, no multi-touch issues, no GPS issues. Updates have installed perfectly. I am running stock deodexed + root + TWRP + Elemental X 1.1 Kernel. Couldn't be happier with my purchase. :good:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
madpete said:
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
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Click to collapse
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
I bought the 32gb. Works flawlessly, I got it a week and half ago.
Sent from my Nexus 7 using xda app-developers app
GET ONE
I would say go for it, you are always going to have issues with most anything. Just buy from a retailer with a good return policy, I own the nexus 7 2012 and the nexus 7 2013 , no issues here, awesome devices.
Thanks guys. Sfhub, you make some good points....think I will buy from a large high street store, rather than online.
Sent from my GT-N7100 using XDA Premium 4 mobile app
sfhub said:
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
Click to expand...
Click to collapse
i think mine is definitely, hardware, maybe , cuz of user error, ie, bad dirty flashing of zips, i dont' want to start all over fresh again, too many apps/settings to revert back (yes call me lazy sob)
most of the reboots happen when im clicking on an app with wifi on , but one of my last reboots, it just just rebooted out of the blue, i didn't even touch the tablet, but i seen it reboot!
Not sure, really, whether I have/had problems or not. Got mine over the weekend. During my initial playing, I did not notice any touch issues. The GPS would lock, but I didn't have time to take it anywhere for long enough to be sure if it would stay locked for a long period of time. Almost immediately (1 day) I got the JSS15Q OTA update. The GPS DOES seem to lock a bit faster, and I seem to be seeing more satellites than before -- it could be my imagination, though. Still no touch issues that I can see.
New Nexus 7 (then) past issues, (now), Cool TAB!
phab3k said:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
Click to expand...
Click to collapse
I HAD issues out of the box. Waited for the first update from Google, rebooted once after. Took forever to get the screen to respond to any kind of tap. Rebooted a couple of times and was able to get somewhat R E A S O N A B L E response out of the screen. GPS would work for all of 2 minutes and then shut down. No problems with Wi-Fi.
That was then, along came update: JSS15Q! All is happy in Nexus land. GPS is strong and works flawlessly even in the darkest center of my house! Screen is responsive my fingers are happy.
APPS? That is another matter, remember, even with a stock Nexus 7 fhd you are on the bleeding edge meaning that many apps found on Google Play may fail. Live with it until either the app is updated, ***** at the (no don't *****, contact the developer and kindly tell him/her your problem; or find another app that works for now.
Games? Heh, that is a real crapshoot. If it won't function, move on.
This is one hell of a tablet with excellent video, good sound, fast processing. Short of it not being the size of my 60" monitor (TV) I can read everything with these 78 year old eyes!
[email protected]@dog!
Google Nexus 7FHD
Kindle Fire Rooted Android 4.3
Kindle Fire HD 8.9 Rooted 2nd boot loader Android 4.2.2
Droid Bionic stock Android 4.1.2
Guys, just wanted to say thanks for all the posts. You help me make up my mind, and gave some sound advice.
I've took the plunge and brought the 32gb model (from a big high street retailer), and I have to say....what a cracking little tablet this thing is, I am really impressed with it. I have not had any issues with it, so I seem to be one of the lucky ones....either that or they have fixed the issues by the time we got them in the UK.
I do feel for all the people who had problems though, its a nightmare when these thing happen. Theres no doubt there has been or are some issues out there, one thing with a Nexus device I guess is it is patched fast if its sw...obviously hw is a different issue.
Looking forward to enjoying this device now, if I can get on it....have to wrestle it off the wife and kids first!
......thanks again guys.
Pete.
Just got my 32gb Nexus today in the UK. Only thing I have noticed is that tap and hold on screen is slow to react. Can take a couple of trys before it works. Sometimes taping an app is slow to open. Running stock and latest update. Only change made is to use Nova as the launcher.
Sent from my HTC One S using Tapatalk 4
To Wugfresh Re: Toolkit
This is a followup to my 2 confusing Twitter's I made it worse by referencing Nexus 4 and 7 so I will stick to 7 (mostly). I now realize that lurking has its penalties since I need 9 posts after this before I can post this in the relevant thread (with a nostalgic tear for the days we welcomed all comers and left our doors unlocked).
I bought an N7 FHD (2nd gen) and rooted it after the 4.3 auto update soft bricked (right term of art?) it. I used the other toolkit to restore it to JDQ39 factory unrooted. Then it installed JSS15J. Today it tried to do an update and (presumably) it failed because of rooting. That build is no longer on the developer's website and has been replaced by JSS15Q. I would never presume to call myself a developer but my first modem was a 300 baud acoustic coupler and I have a 5 1/2" floppy disks older then most of you and it's actually floppy. ROFL.
Back to reality, on the Nexus 4, I could not discern how to upgrade to the latest Y build but I did manage to restore it to factory settings and Google handled the rest, You were kind enough to add JSS15J to your toolkit for the Nexus 4 but it is not available (in your drop-down) for the Nexus 7. I figured that if you made JSS15J available for the N7 I could restore the N7 to a factory fresh un-rooted one and Google could update it to JSS15Q. In the alternative you might guide me to how I could go from JSS15J to JSS15Q. I am certainly not in your league but this is not my first rodeo and I cannot tell you how grateful I am for your efforts. Your toolkit saved my Nexus 4 from the 2 week wait during which Google might have told me rooting voids the warranty or just have left me phone-less till they returned it.
Again thank you especially, and to all the others here who light candles in the darkness for each other and the rest of us pilgrims. A tip of my fedora to ya. Never forget one definition of a pioneer is someone with an arrow in their back.
Much of the time I am as confused as a baby in a topless bar who said, "What do you mean this is not a lunchroom, what else could it be?"
My suggestion is to keep root, grab the latest carbon ROM, the elemental 1.1 kernel and you should be all set. They already have the updates From G in them and they work superb.
Sent from my Nexus 7 using Tapatalk 4
Do you own one?
Yes, from day one.
Have you had a problem?
Yes, GPS and the touchscreen grounding issue.
Is it now fixed by the update?
Yes, GPS seems fixed.
No, grounding issue may be worse. Works fins as long as I'm holding it. Placing it causes touches to become sporadic.
Maybe you've never had any problems?
I wish...
Would you recommend getting one?
Yes, it still a FANTASTIC device and many have no issues. If you do return it right away until you get one without issues.
I spoke too soon....at first I thought everything was ok....then I began to notice when I was typing that sometimes it would come out as gibberish. I thought nothing of it as we all make typos now and then, then I noticed that press and hold didn't always register (sometimes takes a few goes). I downloaded the multi-touch test from play and to my horror it's all over the place (compared it against my note 2), this is with the latest update. After reading around a bit more, I'm beginning to think these touch screen issues are hardware....and that it's more widespread than people think. Will be exchanging it for another one, hopefully fair better second time.
Sent from my GT-N7100 using XDA Premium 4 mobile app
madpete said:
Will be exchanging it for another one, hopefully fair better second time.
Click to expand...
Click to collapse
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
sfhub said:
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Hey man, thanks for the reply.
I opted for the swap out because I don't want to loose the warranty, which I believe you would if you unlocked it?
I bought from PC World / Currys so the swap was no hassle.
Using the new one now, its testing better and typing and "hold and drag" is working much better (although hold and drag still isn't 100%, it's now acceptable to me).
I tested before and after the update, the observation I made is that the update seems to dull down the touch screen a little. It became slightly less responsive after the update than before, but hasn't really affected the usability on this one....although I think I prefered it pre update.

Touch "gets stuck" on letters while typing

Hi!
I have noticed another slight issue with my Nexus 7 2013. When typing touch sometimes gets "stuck" on a letter for a moment and that letter gets highlighted. During this brief moment I cant type.
Anyone else have this?
Br J
Yep.
All part of the 'known' issues. Random rebooting, freezing, touch screen weirdness, etc.
Many more details here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[526-550-false]
You're a member of a growing club...
Are issues like hardware or software fault?
Sent from my Nexus 7 using Tapatalk 4
Go to the above mentioned link to see the entire discussion.
Right now, nobody 'official' is talking either way.
In fact the freezing isn't even being addressed by Google/ASUS in their 'update'.
I've noticed this with SwiftKey. It doesn't happen often but sometimes it does.
Sent from my Nexus 7 using xda app-developers app
I get this issue when playing a game or typing.
pheonix991 said:
I get this issue when playing a game or typing.
Click to expand...
Click to collapse
IXChicharitoXI said:
I've noticed this with SwiftKey. It doesn't happen often but sometimes it does.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Muikkuman said:
Are issues like hardware or software fault?
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
danvee said:
Yep.
All part of the 'known' issues. Random rebooting, freezing, touch screen weirdness, etc.
Many more details here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[526-550-false]
You're a member of a growing club...
Click to expand...
Click to collapse
Jaxione said:
Hi!
I have noticed another slight issue with my Nexus 7 2013. When typing touch sometimes gets "stuck" on a letter for a moment and that letter gets highlighted. During this brief moment I cant type.
Anyone else have this?
Br J
Click to expand...
Click to collapse
Well, I can give you some insight on this issue. I am working on this issue for some time and I am doing some research and tweaks with my device. I have enabled "show touches when registered" in developers option. I have always had this feature on since day one.
My device came without any problems apart from one non functional top speaker which is still not working till now. I even opened my nexus to see what could be the problem but I couldnot really find anything in the hardware.
However, when I upgraded my Nexus to the new version JSS15Q from JSS15J manually (I forced it, it didnot come on my device when I did) , I started to have little touch issues which I didnot have before. I only had one faulty speakers with no other issues and after the update I started to notice these little issues. In the beginning, however I was also facing jumpy touches (suddenly two words being typed or key stuck in one place or :silly: a word next to the word i am trying to type is typed instead ) issues which automatically were gone, not sure due to restarting it or the device settled itself or maybe me getting used to typing that way.
Now I am having issues of stuck keys.The key or game is stuck if my device is registering a touch although it shouldnot
.
I am planning to do a hard reset and clear wipes and cache and see what happens. If the problem persists, I will simply go back to Jss15j again.
This tells me that the issue for my device is simply SOFTWARE and not in the hardware. However, regarding some other issues like waking up device in its case automatically by light/magnetic sensors works sometimes and sometimes it doesnot especially after few minutes in sleep or if there is no opened app when the screen got into sleep. Yet, it will always turn on if it is connected to the charger. So there could be some earthing issues with the device too which could be taken care of by kernels. Or it maybe could be due to my case simply.
This concludes for me as simply softwares issues that are brought with 4.3 JB which I guess would be hopefully solved soon.
I am planning to visit Asus for fixing my speakers and I will try to see if they give me some heads up about jumpy touches and auto wake up issues.
Good thought, but current information is that 15Q contained a firmware update to the digitizer (or the likes), so reflashing 15J wouldn't change that. Apparently device firmware can only flash up.
Google /ASUS would need to package another update to do that. I'm sure they will if that's determined to be the problem.
Probably Google is loosing out on us. We have so many issues to be addressed. This Nexus seems to be a hurried productoin. I mean, like 2 - wait, 3 - Nexuses in one year....... man that's pretty obvious that Google is competing stupidly
This is just our wonderful new software update.
Really glad in a way that more and more people are posting about this. After the update, everyone was shouting "ITS FIXED!!" when I never had problems before and now I do.
That's odd indeed. I rarely type on my Nexus 7, but I do have this issue on 4.3 with my Nexus 4.
Sent from my Nexus 4 using Tapatalk 4
player911 said:
This is just our wonderful new software update.
Really glad in a way that more and more people are posting about this. After the update, everyone was shouting "ITS FIXED!!" when I never had problems before and now I do.
Click to expand...
Click to collapse
There's really not much you can do when the statement of fixes from google bounces around the blogs (followed by the enthusiastic userbase) without any actual testing.
Still though, this is a weird issue because your device functions differently than mine. I'm not sure how Google can get all devices working properly with a single variant of the touchscreen firmware when there are likely hardware differences. The best solution to me would be something in the settings to calibrate the touchscreen or pick from different settings, but I doubt google has any interest in doing that.
It really sucks that we don't have a way to downgrade the touchscreen firmware because I never encountered any issues I have now on my device with a few days of moderate typing with the previous update.
OJ in Compton said:
There's really not much you can do when the statement of fixes from google bounces around the blogs (followed by the enthusiastic userbase) without any actual testing.
Still though, this is a weird issue because your device functions differently than mine. I'm not sure how Google can get all devices working properly with a single variant of the touchscreen firmware when there are likely hardware differences. The best solution to me would be something in the settings to calibrate the touchscreen or pick from different settings, but I doubt google has any interest in doing that.
It really sucks that we don't have a way to downgrade the touchscreen firmware because I never encountered any issues I have now on my device with a few days of moderate typing with the previous update.
Click to expand...
Click to collapse
They would have to have some sort of programming to determine what to do. Not saying there are 2 different firmwares or devices. But it is a huge issue for me.
I think it is probably the same on all devices but some just don't type enough or use it enough for it to become a problem. Maybe they don't know?
My touchscreen was a bit wonky before the new update, not saying it was perfect, but very manageable. Now its missing inputs, random ghost touches, stuck touches, etc.
I haven't seen any proof that there is a N7 running on 15Q with no touchscreen issues.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Touchscreen freezing totally is a new symptom of 15Q on mine.
Froze solid just using Tapatalk.
The power switch would activate the shutdown menu, but I couldn't select any option via screen. Volume control didn't do it either.
Had to hold power for 20 sec to shut it down.
Rebooted and all is well.
But it's the opinion of some here (and possibly at Google /ASUS judging by their lack of timely action) that we effected people are statistically insignificant.....
They probably have the 'good', majority N7 2013s.
:banghead::banghead::banghead:
danvee said:
But it's the opinion of some here (and possibly at Google /ASUS judging by their lack of timely action) that we effected people are statistically insignificant.....
They probably have the 'good', majority N7 2013s.
:banghead::banghead::banghead:
Click to expand...
Click to collapse
I haven't forgotten you insignificant (statistically) folks...
Would you like to try this and give some feedback?
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
I've had this problem too... Since I switched to PAC ROM and added the faux kernel it hasn't happened
Sent from my Nexus 7 using xda app-developers app
sfhub said:
I haven't forgotten you insignificant (statistically) folks...
Would you like to try this and give some feedback?
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Love to, and thanks for the hard work.
Problem is it requires unlocking the Bootloader.
Fully believing that warranty is going to come into play at some point I can't risk voiding it by doing that. I'm thinking they'll use any excuse not to cover these nuisance devices .... don't want to give them any.....
They've got us caught here: they're not doing anything effective, and we'd be penalized for using self-help.
I really hope that it solves at least the touch issues.
danvee said:
Problem is it requires unlocking the Bootloader.
Fully believing that warranty is going to come into play at some point I can't risk voiding it by doing that. I'm thinking they'll use any excuse not to cover these nuisance devices
Click to expand...
Click to collapse
I seriously doubt unlocking the bootloader will void the warranty
they actually can't legally just say you unlocked it therefore your warranty is void. They have to show how your unlocking caused the warranty issue you are complaining about. Look up Magnuson–Moss Warranty Act. It originally came about to protect car owners from dealerships voiding their warranty for using after-market wipers, oil filters, etc. Yes, they can void your warranty, but they'd have to show that the oil filter caused your window to not open. There needs to be cause and effect.
nobody has ever posted they were refused warranty because they unlocked the bootloader
since google hasn't been signing their factory images, you actually need to be unlocked even to flash those
Anyway, it is up to you. You need to do what is right for yourself. I got tired of waiting for Google so took things into my own hands.
So, essentially, by making factory images available for public download, they're acknowledging that it's necessary to unlock in order to use them, so, basically they can't find fault with it?
danvee said:
So, essentially, by making factory images available for public download, they're acknowledging that it's necessary to unlock in order to use them, so, basically they can't find fault with it?
Click to expand...
Click to collapse
First off, I don't think they are trying to find fault with it to start, but if they did, yes, you could make the argument that the ease and availability of factory images made available publically was one of the reasons you bought this tablet over others and the fact that they require an unlocked bootloader, would make that standard procedure, so how could they possibly say that unlocking the bootloader is an automatic warranty void.
More importantly, simply ask them to show how unlocking the bootloader caused the damage/issue in question. They cannot, unless you really did do something that broke it as a direct result of something you put on the tablet after you unlocked it, but I think in that case, you would probably accept blame.

Nexus 7 sudden reboots.

Hello,
I just bought this Nexus 7 and it is simply stunning. However, I have been having issues with it rebooting suddenly especially after trying to wake it up. I don't know what is happening and I cannot seem to get adb in Windows 8 to recognize it (even with updated Google USB drivers, USB debugging on, and mode set to PTP). I can't get a logcat.
If anyone can help me figure out what is going on, I would much appreciate it. Especially if I can get adb to work.
Google tech support would tell you to do a factory reset. Maybe twice.
If that doesn't work, return it.
Even if it cures it for a while, it may return.
That would be the sign of a possible hardware issue.
Google doesn't acknowledge or address the rebooting issues.
And Windows 8 has been a nightmare for some so far as drivers.
Google the Nexus 7/Win8 drivers issue, and you'll find a ton of possible solutions and no consistency so as to have one concrete answer.
danvee said:
Google tech support would tell you to do a factory reset. Maybe twice.
If that doesn't work, return it.
Even if it cures it for a while, it may return.
That would be the sign of a possible hardware issue.
Google doesn't acknowledge or address the rebooting issues.
And Windows 8 has been a nightmare for some so far as drivers.
Google the Nexus 7/Win8 drivers issue, and you'll find a ton of possible solutions and no consistency so as to have one concrete answer.
Click to expand...
Click to collapse
Just did that. I didn't want to reset it because of the time needed, but I don't have much of other options.
So far so good. If it continues to reboot, it isn't a big deal. I'm eyeing the 32 GB version anyway to swap for as 16 GB is a bit cramped.
Don't beat your head against a wall. Keep returning until you get a 'good' one.
I can't imagine the number of refurbished units that'll be offered for sale as soon as the real issue(s) get(s) found and addressed (if ever).
Whatever happens, don't get stuck as a lot of us did....
danvee said:
Don't beat your head against a wall. Keep returning until you get a 'good' one.
I can't imagine the number of refurbished units that'll be offered for sale as soon as the real issue(s) get(s) found and addressed (if ever).
Whatever happens, don't get stuck as a lot of us did....
Click to expand...
Click to collapse
As soon as I had posted that previous post, it had just rebooted after being put into sleep mode. Went back to Staples, got me the 32 GB one, and we shall see if this one works better. Hopefully it is just a hardware issue (I'm thinking the S4 Pro may have had a hard time with the low voltage on sleep mode) If not, I'm going to troubleshoot; maybe an app is causing the crash, maybe the firmware is creating issues, or both.
I'm keeping everything packaged for right now with the exception of the tablet itself. I've got a charger which works fine with it. Gotta love the two week return policies.
http://forum.xda-developers.com/showthread.php?t=2380866
Guhrasoh said:
http://forum.xda-developers.com/showthread.php?t=2380866
Click to expand...
Click to collapse
Curious, it looks like Chrome Beta may be at issue. I use it because I like being on the edge. I'll install Chrome Beta, see if the issue returns. If it does, I'm uninstalling it for right now (or just not launching it).
Try removing chrome
st33med said:
Curious, it looks like Chrome Beta may be at issue. I use it because I like being on the edge. I'll install Chrome Beta, see if the issue returns. If it does, I'm uninstalling it for right now (or just not launching it).
Click to expand...
Click to collapse
I can confirm that chrome beta was 100% the cause of the reboots on mine. Gone a week without a single reboot after uninstalling, and I had about half a dozen a day when it was installed.
Sent from my Nexus 7 using xda app-developers app
In my case, I've got Chrome rolled back to original and disabled and still have issues, admittedly the rebooting happens while asleep for the most part so that isn't nearly as intrusive as the frequent freezing.
Did it 2X just typing this...
http://forum.xda-developers.com/showthread.php?t=2380866

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