Interesting behavior is happening on my phone and I was wondering if anyone has seen this problem.
Rooted my phone. Backed up everything with Titanium Backup (except the People app, didnt think about this time i started investigating this problem). I did back up Accounts & Sync, though. Wiped phone, flashed a new Rom (currently running Evio 1.7). Restored everything via TB. Now, all my text messages resolve to their proper contact. And if I type in a name or number via the dialer, the contacts show up. They even show up if I add the All People folder to my homescreen. But, whenever I open up the People app, it's blank. If I go into Menu -> View, it doesnt list Exchange there as an option.
I would like not to remove and re-add Exchange, only because the re-enables my company's wireless policy that forces me to lock the phone. Which I found can be circumvented by restoring Accounts&Syncing information from Backup after flashing a Rom. :-D
I've done this before and had my contacts show up. Not sure why it's not working now.
Has no one else experienced this issue?
Related
(All better now...weird...steps detailed below.)
Ok,
I have been searching xda and google for a bit now. I just finished my first ever root and nand unlock. I even did a titanium backup before completing the procedure and have a copy on both the sd and my pc.
So I get everything all booted up...but my calendar appoints are not there, my sms's are gone as is my call log. When I went through the list of things to backup on Titanium there were lots of things for SMS/MMS and calendar...I backed them all up.
I did a batch install, when those things weren't there I went back and manually loaded the data for all things that said calendar and sms.
Still nothing.
What did I do wrong? If I start to try ROMs I need to have all that stuff back...all my data. I thought that is what Titanium Backup did.
Please let me know if that stuff still in my backup somewhere...how do I get it...or how do I avoid this in future???
Ok...my call log came back...but still no sms history
Also...I had to restore all my contacts from the SD card...but now they have no pics associated with them.
OH...and internet bookmarks are back to default?!?! Where are mine? (never mind...there they are...didn't refresh right away)
I must have missed something somewhere.
Email accounts?? Not there.
Try rebooting a couple of times and everything should come back. Also if you were synced to google calender every thing just needs to be synced once more.
that is pretty weird, your calendar should be automatically backed up by Google. try going to calendar.google.com do your appointments show up there?
Ok...seems it takes a few more steps than I was aware of...
Last night I went through all the red apps in Titanium Backup and manually restored data from there, but still didn't see any changes and screens were at stock layout.
This morning I powered the phone off while getting ready for that one hour of charging while phone off. When I rebooted on way to work...VIOLA!!!...every screen set up was back.
(I had read that widgets/shortcuts didn't get replaced on screens.) All my widgets and shortcuts and screen set ups were exactly as I had saved them. Dang.
As mentioned above it seems that another reboot was needed. (Not sure if the manual data restores helped or were redundant.)
But...I still had no email accounts set up. So just now I decided to try once more after three other google results say that it is supposed to restore email. I manually restored data from Accounts, Accounts and Sync, and the two Mail widgets.
Now I have my Email accounts BACK!!! Great thing, but spoiled by amount of work to get it...(since only two accounts could have just entered them in less time.)
Been testing out apps since my root and unlock last night and everything seems fine...the email accounts even just synced on own.
Crisis averted...well until tonight when I do all this again to flash the rooted stock HTC to see how that goes. Then fingers crossed I'll get to CM6 when camera issues worked out.
Hairongreenfire said:
that is pretty weird, your calendar should be automatically backed up by Google. try going to calendar.google.com do your appointments show up there?
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I am one of those paranoid old skoolrs....anything I can keep out of the cloud I am going to. So my calendar is only on my phone...not synced with anything else.
That is why I hoped that Titanium Backup would have it covered...turns out it might have...all the entries I can think of are back this morning.
I had a ton of text message threads in Handcent.. Just rebooted my phone like I do all the time. And all of a sudden they were gone! I tried to do a data restore from Titanium but that never seems to work for texts
Not the end of the world.. Just curios as to why it happened..
I have read before that sometimes HC will FC if too many messages are present on a thread, I guess this could be qualified as another side effect for a database that has become way too large for HC to handle.
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Just noticed my saved wireless networks are gone after the reboot as well....
Sent from my PC36100 using XDA App
thenags said:
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
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I can't help you with the root cause of the problem - I've never had it happen to me but a couple of friends have (all msgs wiped).
If the messages are missing from Handcent, they will also be missing from the stock app - there's no difference because the messages are (or should be) in the same place and you're just choosing to view/send them with Handcent or the stock app (or another of your choosing).
I CAN, however, help you try to minimize the effects of this happening in the future, as well as keep multiple records of your SMS...
I use two apps, together. The first one, called SMS Backup & Restore, by developer Ritesh Sahu has been a god send for me. You can backup all your messages and restore them, fully - it even gets the conversation threads in the right order by date upon recovery. In addition to manual backups, you can schedule backups.
While backing up is fast, I have to warn you that deleting all current messages (if you have a lot) and restoring them can take time. Restoring them, however, shows you a status bar so you can track its progress while deleting them just says "deleting" and you never know how long it will be. (The same dev also has a sister program for phone call logs - it's lightning fast and just as reliable/effective).
The other app I use is called "SMS Backup" by dev Christoph Studer (if you have trouble finding either of these in the market, look them up by searching for the dev's names). What this app does is work quietly in the background to send / upload your SMS to your Gmail. You can set which label you want to apply to them in Gmail, and then in Gmail set a filter to have them skip right over your inbox. This app also lets you have them appear as read when they are uploaded. All in all, you never even realize it's working and your Gmail will never be the wiser, until you have to refer back to an old SMS - maybe a phone number or address or some other vital info sent to you over text... and you can just go and find it at that time safely recorded in your Gmail.
I hope that helps!
Best of luck. If you're having trouble beyond disappearing texts, you may have other more serious underlying issues...
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
thenags said:
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
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who will do backups on a regular basis? folks that have lost data in the past. the more significant the loss, the better their backup habits.
i do backups. it seems the previous poster does. heck, i bet you start doing backups too.
the more you work with technology the more likely you are to ensure that your important data is at least duplicated. things like pictures, audio, video, text should be considered. this goes for desktops, laptops, netbooks, phones, etc. if it stores data, runs an OS and a users interacts with it...it will fail eventually.
sms backup works quite nicely. i found it after i lost my text messgs once.
I run Titanium every single night by schedule and nandroid every other night. I also have automated backups on all my PC's. But I send and recieve at least 1000 texts a day.. So when my texts randomly delete themselves at 5pm.... A backup made at 2am does me no good for my text messages....
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
I back up all of my texts to my gmail, makes for great searching!
DraginMagik said:
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
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Where is the option to backup every X hours? I've been through the settingss several times and don't see it
I've been using Handcent for 1.5 years now with no issue but just saw this with a customer who has the Thunderbolt. All messages are gone and she was not on the latest version which is 3.9 now. I've got 3.82 on my Evo so I'm going to leave it there till I know what's going on with this.
After doing a restore and wiping my phone data, my contacts disappeared. I'm a little confused, because I thought that since they were stored in Google, they would reappear the first time I synced up. (I may have done something incorrectly here.)
I have Lookout installed, and restored from a contacts backup I had on there. While contacts appear in my dialer when I start typing their name, they don't show up in the People app built into Android.
Does anyone know of a way to get the contacts that are obviously being stored somewhere on my phone (since Dialer can find them) back into the People app?
Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
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In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
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Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
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Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.
My wife and I both are occasionally having all contacts disappear. Wife's phone is a stock Note II. My SGS III is stock/rooted ROM, with custom kernel.
Quite frustrating; contacts all gone and need to reboot, and all reappear.
Anyone else seeing this? Any solutions that you know of?
ewingr said:
My wife and I both are occasionally having all contacts disappear. Wife's phone is a stock Note II. My SGS III is stock/rooted ROM, with custom kernel.
Quite frustrating; contacts all gone and need to reboot, and all reappear.
Anyone else seeing this? Any solutions that you know of?
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how do you have your contacts setup? by vcard, sim, gmail, etc?
do you 2 share similar apps on your devices? it could be an app causing this error that you both use. how long ago did this start?
xBeerdroiDx said:
how do you have your contacts setup? by vcard, sim, gmail, etc?
do you 2 share similar apps on your devices? it could be an app causing this error that you both use. how long ago did this start?
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Our contacts are via Gmail Synchronization. We do not create contacts on the SIM card.
It started for me a month or two ago. It is infrequent. In fact, I had decided it was something going screwy wiht Gmail due to some update or something, as it had not happend to me for a few weeks. But it happened again to me today.
In my wife's case, what she has been noticeing, more than me actually, is the contacts disappearing from her widget, not from contacts. But yesterday, all the contacts disappeared for here, but remained on her widget
Regarding programs, I have a lot installed; she has a few things installed. I am rooted and using Go LAuncher and associated widgets, etc. She is standard JB, no root, and using default Touchwiz stuff.
ewingr said:
Our contacts are via Gmail Synchronization. We do not create contacts on the SIM card.
It started for me a month or two ago. It is infrequent. In fact, I had decided it was something going screwy wiht Gmail due to some update or something, as it had not happend to me for a few weeks. But it happened again to me today.
In my wife's case, what she has been noticeing, more than me actually, is the contacts disappearing from her widget, not from contacts. But yesterday, all the contacts disappeared for here, but remained on her widget
Regarding programs, I have a lot installed; she has a few things installed. I am rooted and using Go LAuncher and associated widgets, etc. She is standard JB, no root, and using default Touchwiz stuff.
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when you go into contacts, are all of them gone or just most? to see if they're all their and your phone is simply not displaying them all, try this:
go into contacts > settings and chose Import/Export. export the list to the SD card. go back to the contacts list > settings > import, all from SD card. if they're in there, go ahead and make sure your contacts are set to display just the gmail ones (in contact settings) and then sync your contacts with gmail (in settings > accounts). maybe even turn contact sync off at that point