I bought an aftermarket charger for my LG Optimus Quantum, and the USB to WP7 phone connection cable was a little bit longer than my stock cable. So I started using it exclusively, and cannot find my stock cable.
But now my phone is not recognized by Zune. It will charge via USB with no issues, but it is not recognized as a device by the pc.
Is there anyone out there that would be able to try connecting their WP7 phone to Zune with a 3rd party cable and report back if they are having issues? I am trying to troubleshoot the issue and determine if it is a WP7 issue, PC issue or cable issue.
Thanks.
Have you tried another cable/PC? Or even the cables with another device?
This may give you a clue, weather it's a software, or hardware error.
C~
the_Crispy said:
Have you tried another cable/PC? Or even the cables with another device?
This may give you a clue, weather it's a software, or hardware error.
C~
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Click to collapse
I have not tried the cable with another PC, as I have Zune just on the one. I do not have any other device that takes the same cable, as all my previous phones were WinMo.
remove the driver and reinstall
I am unsure which driver to uninstall.
I think the issue may be the cable itself. It is a cable originally for a BB 8900/9500, and the phone is not showing up anywhere on the device manager.
I have used motorola and BB cables for my htc phones without any problems, including my hd7. Sometimes I have to reset zune for it to read that my phone is connected though, so if you haven't closed and reopened zune in a while, that could be it.
I say its the cord. Happened to me twice on other devices.
Related
i can't connect my sgs2 to USB storage. when i plug in the usb cable to my computer and phone it will charge but nothing else happen. i had stock rom before but are currently using jug 4.0. i thought it was the rom so i downgraded to 3.69. still the same problem. i mean i can do anything with the phone just can't let my computer detect the phone. i tried to reinstall the driver, nothing works. please help!
Is your cable a samsung branded one? I had that same problem but with stock rom. I used an LG branded cable and the phone would connect to the computer and charge, but would not go into USB mode.
yeah, i am using the one that came with the phone, i guess i will try to use a different one. it was working fine before, don't know why it just stopped!
This has happened a few time for me. Sometimes the phone has only needed a reboot, the wire definitely plays a big role... I bought some cheap cables that didn't work at all... some of the older roms wouldn't show USB connected unless drivers were installed (kies). An issue I've more recently unveiled is after using an MHL adapter sometimes the USB will connect for 30-60 seconds before unmounting storage again. Hope that helps
My SGSII HercuDom needs more w00t. It always needs more w00t!
I had the same problem on a stock phone (purchased in late Oct from T-Mobile store in Arizona). I would connect it to the computer and it would charge but would not recognize the USB function (for data transfer or modem use).
Took it back to T-Mobile and they overnighted me a new one for no charge. New one works fine.
papayaforever said:
i can't connect my sgs2 to USB storage. when i plug in the usb cable to my computer and phone it will charge but nothing else happen. i had stock rom before but are currently using jug 4.0. i thought it was the rom so i downgraded to 3.69. still the same problem. i mean i can do anything with the phone just can't let my computer detect the phone. i tried to reinstall the driver, nothing works. please help!
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Click to collapse
Same thing happen to me 2 weeks before. Send back to Samsung in Plano TX and was told it had corrosion in usb port. Them asswipe told me its would not be fix duo to water damage. Dont know how water/moisture got in the port but thats there explanation. All it does is charge from pc, tried using 3 different cables 3 different pc and same thing. Some say a tooth brush might help but tried it and still same.
read this http://forum.xda-developers.com/showthread.php?t=1427301
Cant charge or connect to USB
Hello, i just bought a samsung sgh i777 and when i try to connect it to charge it, wheter is on the wall or computer, a battery starts to flash, if i disconnect it, the phone starts as if you are turning it on. So far i've tried: Change the battery, change the charger several times, put factory settings and still the same problem, can anyone help me?
Thanks,
FS
Hi All
Just a quick question re Galaxy S3 and USB...
I've only had my S3 for a few days now, and have hooked it up to my home PC to update to Jelly Bean via Kies, this worked perfectly, the phone was recognised, drivers installed etc.
I've just tried hooking it up to my PC at work and it's not being recognised at all and not even charging...
My work pc is running Vista, I've installed Kies which installed fine, and said it was installing drivers but nothing registers when I hook the phone up, and interestingly nothing shows up on the phone to indicate it's attached to USB.
I'm currently using a bog standard thrid party usb which I've previously used for my HTC Desire Z, which used to work fine but I'm wondering if that might be the culprit? I have read somewhere about the S3 usb being slightly non-standard, but think that is to do with media output etc rather than data and charging, is that right?
Mine seems quite fussy about USB cables. The OS shouldn't affect whether or not it gets 5v from the USB port.
andyfoster said:
Mine seems quite fussy about USB cables. The OS shouldn't affect whether or not it gets 5v from the USB port.
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Click to collapse
Just hooked it up to my work pc using the lead that came with the phone and it seems to work fine, seems it is rather fussy...which is a shame as I like to be able to charge my phone at work...
Just got a brand new Samsung Galaxy SII T989 from T-Mobile this week, it really is a great phone, only I have a single problem.
The phone charges, it functions properly generally speaking (calls, texts, camera, wi-fi,etc...) but as soon as I connect it to my computer it freaks out.
It acts as if I were disconnecting and reconnecting the USB cable 2 times a second. I can hear the phone making the beeping sound it makes once you connect it to the USB every few seconds and in my computer (Which is running Windows 8 x64, just in case.) I can see the "Safely remove hardware symbol pop up and disappear a few times a second as well.
This is really frustrating... I love to take pictures and videos and edit them... I'd also love to copy some music over as well...
So far I've determined it can be the cable, bad drivers, or the phone itself, I just hope it's one of the first two.
Slash837 said:
Just got a brand new Samsung Galaxy SII T989 from T-Mobile this week, it really is a great phone, only I have a single problem.
The phone charges, it functions properly generally speaking (calls, texts, camera, wi-fi,etc...) but as soon as I connect it to my computer it freaks out.
It acts as if I were disconnecting and reconnecting the USB cable 2 times a second. I can hear the phone making the beeping sound it makes once you connect it to the USB every few seconds and in my computer (Which is running Windows 8 x64, just in case.) I can see the "Safely remove hardware symbol pop up and disappear a few times a second as well.
This is really frustrating... I love to take pictures and videos and edit them... I'd also love to copy some music over as well...
So far I've determined it can be the cable, bad drivers, or the phone itself, I just hope it's one of the first two.
Click to expand...
Click to collapse
Try re installing the correct drivers or switching the usb hub. If that does not work it's most likely the usb cable, swap it for a different one and you should be fine considering you bought the phone new.
Or you got a phone with a bad motherboard which would be crazy considering its new but that kinda sounds like the problem I had
Sent from my SAMSUNG-SGH-T989 using xda premium
imanoobfml said:
Try re installing the correct drivers or switching the usb hub. If that does not work it's most likely the usb cable, swap it for a different one and you should be fine considering you bought the phone new.
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Click to collapse
Alright cool, but how does one find currently installed drivers when the device isn't plugged in?
Slash837 said:
Just got a brand new Samsung Galaxy SII T989 from T-Mobile this week, it really is a great phone, only I have a single problem.
The phone charges, it functions properly generally speaking (calls, texts, camera, wi-fi,etc...) but as soon as I connect it to my computer it freaks out.
It acts as if I were disconnecting and reconnecting the USB cable 2 times a second. I can hear the phone making the beeping sound it makes once you connect it to the USB every few seconds and in my computer (Which is running Windows 8 x64, just in case.) I can see the "Safely remove hardware symbol pop up and disappear a few times a second as well.
This is really frustrating... I love to take pictures and videos and edit them... I'd also love to copy some music over as well...
So far I've determined it can be the cable, bad drivers, or the phone itself, I just hope it's one of the first two.
Click to expand...
Click to collapse
Ok, does it get better or worse if you hold the cable with your finger when it is plugged in to the computer and phone and move it around a bit on the phone end? If so, I even got a Nexus 7 brand new from Google that the charge cable phone end was bad and would not make a good connect and I had to use a different cable and it works fine with my tablet.
If you use the same cable in your AC charger and on the computer then prolly not the cable.
It could be something in Win8 if it is trying to scan your USB port [like maybe a whacked anti-virus].
Have you tried a different USB port on your computer to see if maybe the one you were trying to use is bad itself?
If using a USB hub between your computer and the phone try removing the hub from the equation and connect directly to the computers USB port.
RealPariah said:
Ok, does it get better or worse if you hold the cable with your finger when it is plugged in to the computer and phone and move it around a bit on the phone end? If so, I even got a Nexus 7 brand new from Google that the charge cable phone end was bad and would not make a good connect and I had to use a different cable and it works fine with my tablet.
If you use the same cable in your AC charger and on the computer then prolly not the cable.
It could be something in Win8 if it is trying to scan your USB port [like maybe a whacked anti-virus].
Have you tried a different USB port on your computer to see if maybe the one you were trying to use is bad itself?
If using a USB hub between your computer and the phone try removing the hub from the equation and connect directly to the computers USB port.
Click to expand...
Click to collapse
I am using a HUB on a Razer Keyboard that I've always used BUT now that you mention it my webcam had the same problem. It wouldn't work with the HUB on the keyboard. I'll try another USB slot (My computer's other USB slots aren't very accessible which is why I've hesitated to try another slot.)
I don't use anti-virus and yes, the cable works perfectly fine on the AC USB to Power adapter it brings.
RealPariah said:
Ok, does it get better or worse if you hold the cable with your finger when it is plugged in to the computer and phone and move it around a bit on the phone end? If so, I even got a Nexus 7 brand new from Google that the charge cable phone end was bad and would not make a good connect and I had to use a different cable and it works fine with my tablet.
If you use the same cable in your AC charger and on the computer then prolly not the cable.
It could be something in Win8 if it is trying to scan your USB port [like maybe a whacked anti-virus].
Have you tried a different USB port on your computer to see if maybe the one you were trying to use is bad itself?
If using a USB hub between your computer and the phone try removing the hub from the equation and connect directly to the computers USB port.
Click to expand...
Click to collapse
I love you. It worked. It's the USB hub which doesn't allow much power to go through to the connected device. Thank yo so much.
Hey all,
I know this is a common issue and it's all over XDA, but no one seems to have this issue with Mac, which eliminates the "try reinstalling the drivers" troubleshooting that many find solves the problem.
I never really plug in my Nexus to anything other than an outlet, because music is synced wirelessly and I never need it for sending files.
Lately she's been really slow, so I wanted to flash back to stock now that 4.2.2 is available for the toro natively. Lo and behold, the Android USB app for connecting the Nexus a la MTP couldn't connect, even after switching USB ports and unlocking the phone as you're supposed to do. But hey, I've had that issue with certain ROMs before.. Unfortunately, the issue carried into Fastboot, where the Macbook can't pick it up via the ./adb and ./fastboot devices command. After several reboots from the Macbook and GalNex, I STILL get the Fastboot Command Read Error (-2147483647).
I don't have another computer to try this on, but I can say I rooted my friend's GalNex just a couple of weeks ago, and I haven't updated SDK Manager (well I did just now to try to fix the issue) since, but it worked fine on his GalNex...
I just got the Nexus last October, so I guess shipping it off to Samsung is.. possible, but I'd rather use this as an excuse to get a GSIV. Anyway, can anyone offer any suggestions, maybe someone out there with a Mac had the same issue? It doesn't seem like the micro USB port would get outta whack so soon, I bought it new last October.
Thaaaaaaankkksss!
I have a Mac, sort of similar situation.. the cable that I have for it didn't really work with the computer at all..
Tried another cable, and it seemed to pick up the device in MTP if the cable was at a slight angle, which pointed to a bad port.
Anyway, I was restoring to stock 4.2.2 and it just wouldn't go past the file transfer.. sometimes it would stop on transferring system.img and sometimes on recovery.img; and sometimes not even get picked up on the fastboot mode at all.
Plugged into a PC, kept the USB at required angle throughout the process and it worked..
It's usually the USB cable that's the problem.. using an original Samsung cable now (not the one that came with it) and it works regardless of what position the cable is inserted in, which is very odd.
Also, my GNex always charges on USB mode.. even when plugged in to AC; so you might want to look for another USB cable
hope this helped
Hello,
When plugging my HTC One M8 into my laptop, about every 30 seconds there is the sound of a USB being plugged out and then plugged back in, and then the typical windows 8 "what do you want to do with this device" notification. I dont think its a laptop problem because my USB memory sticks etc work completely fine. I've tried with all the USB ports, both 2.0 and 3.0.
Any ideas as to what to do to troubleshoot?
Thank you.
xT4Z1N4TRx said:
Hello,
When plugging my HTC One M8 into my laptop, about every 30 seconds there is the sound of a USB being plugged out and then plugged back in, and then the typical windows 8 "what do you want to do with this device" notification. I dont think its a laptop problem because my USB memory sticks etc work completely fine. I've tried with all the USB ports, both 2.0 and 3.0.
Any ideas as to what to do to troubleshoot?
Thank you.
Click to expand...
Click to collapse
Try a different cable.
xunholyx said:
Try a different cable.
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Click to collapse
I have tried with the cable that came with the M8, and also the cable that came with my old Desire Z
1. Uninstall the drivers for HTC m8 from device manager , accept to delete all drivers and restart you laptop. After restart reconnect your phone and fresh install your phone. Use your original cable.
Sounds like bad cable, bad USB port on pc, or port on device is damaged. Rule out the first 2 first. Try another pc too. If not, probably your device port unfortunately.
I've seen a couple other reports of this happening on Win 8 (8.1 specifically?); and bad port or cable did not seem to be the cause. Don't know if a solution was ever found.
I've had this problem with some cables. An old Treo Pro cable I have does this, as well as a generic 3rd party cable too. The genuine HTC cable works fine as does a 3rd party flat cable I have. I always forget about it and spend 2 hours trying to figure out why the blasted thing kept disconnecting, then I remember and use my trusty OEM cable and all is well...