[Q] Update Profile not working - EVO 4G Q&A, Help & Troubleshooting

Hey all, this isn't a major issue, but it's something that I'd like to work out. I've been using a custom ROMs on my phone for about 6 months now and I'm currently running the MikFroYo v4.4.
Recently I've been noticing my 4G connection isn't working as well as it used to (trouble connecting, disconnects shortly after connecting, etc) and my 3G is slower than it was 3-4 months ago as well. In the MikFroYo thread it was mentioned that these issues might be helped by doing a profile update in the system settings. So I tried that, and it doesn't work.
It doesn't error out, it doesn't update the profile, it just displays "The network is preparing your services..." nonstop. It did that for almost 20 minutes before I hit "cancel". I thought it might be due to a slow/weak data connection so I connected the phone over wifi and it did it again for 10-15min before I cancelled it.
Any thoughts or recommendations on how to get this to update and hopefully help out my 3G/4G issues?
(A few months ago I could get 6-7 Mbps out of wimax and now I'm getting like 0.7-1 Mbps at most when I can even get a signal; that's how much of a drop I'm seeing.)

Ok, I got it working. I don't know exactly what did it, but I rebooted the phone (had tried that before to no avail), downloaded the new BusyBox from Titanium Backup, and did a Wimax Key Check (all good), then did it again and it went through.
So, I don't know what was causing it, but it's good now.

Asperoth said:
Ok, I got it working. I don't know exactly what did it, but I rebooted the phone (had tried that before to no avail), downloaded the new BusyBox from Titanium Backup, and did a Wimax Key Check (all good), then did it again and it went through.
So, I don't know what was causing it, but it's good now.
Click to expand...
Click to collapse
You can't update your profile over wifi. You have to been on the sprint network. I don't know what causes it but, I had the same problem for a few days here in North Texas. It did update when I got a better connection.

Related

[Q] Evo CM7 won't call, won't do data (after several days of working)

I recently rooted my Evo and put CM7 nightly 12 on it. All was well, I even installed the Savaged Zen kernel. Even better. Just yesterday I updated to CM7 RC2 to give it a shot. Today I went to work and had to drive to a remote area where I don't get service, so I put my Evo in airplane mode to save battery life. (this was after having it overheat while charging, could be a hardware issue) At the end of the day I turned the 3G radio back on and nothing... It connects and disconnects to the tower. It will not send data and it will not place phone calls on the 3G connection (WiFi works). I did a restore back to nightly 12 to see if maybe it was a problem with the OS. Nothing. A few hours ago it began functioning again, but after checking it a few minutes ago I have discovered it is back to no connection. (the signal bars bounce between nothing and full, but never shows the X for no signal) Has anyone else had an issue like this? Should I restore back to sense and unroot to take advantage of my warranty? If this has already been posted before please direct me to the right thread.
I'm having the same problem. I installed Cyanogen RC 2 and had no problem since it came out. I went on vacation to a beach, and during my trip I switched it on to airplane mode since I was in a remote location. After turning it back on, I noticed I can't get the Data Connection to work. The 3g bar doesn't even show up, and after messing with the settings trying to fix the problem I managed to do nothing. I tried using a backup I made from a week past, and encountered the same problem. Then I flashed the newest nightly and still no Data whatsoever. Wifi works fine, and 4g is acting weird but I got it to work a few times. Does this have something to do with sprint?
I think it is the same as the 4G 3G hang. I typically get it while tethering and the phone is normaly quite warm.
So I managed to fix the problem. I ended up flashing Koni's Elite Rom
http://forum.xda-developers.com/showthread.php?t=941055
I got an error that said "Error 67 registration failure"
I updated my profile and it was automatically fixed. I'm not aware you can do this on cyanogen stock rom, but I think you can dial a number that will do this for you.
After getting the 3g to work again, I flashed back to the stock cyanogen, and it is still working. So for now im good to go.
I do think is sprint and not the rom because I did a restore to warm z and was still having the same problems. Also my brother's evo was doing the same thing and he doesnt have cm7 on it.
I figured it was something to do with the profile... I restored all the way back to sense and attempted to update profile, but it doesn't seem to be doing anything. I will try that ROM and see if it does anything. Why can't they just make this easy and allow updating of vital software that allows the radios to work on WiFi or from SDcard? This is dumb.
I tried that ROM and nothing works. Not really sure what to do. I might have to restore to Sense and unroot to take it back... I really want to avoid that if at all possible.
Unrooted my phone and getting a free replacement from Sprint. Still unsure of the problem, seems to work randomly.
jmoh said:
So I managed to fix the problem. I ended up flashing Koni's Elite Rom
http://forum.xda-developers.com/showthread.php?t=941055
I got an error that said "Error 67 registration failure"
I updated my profile and it was automatically fixed. I'm not aware you can do this on cyanogen stock rom, but I think you can dial a number that will do this for you.
After getting the 3g to work again, I flashed back to the stock cyanogen, and it is still working. So for now im good to go.
Click to expand...
Click to collapse
I also have the same problem. No 3g data, gps, and 4g is acting weird.
I also had the same registration error number 67. My question is, how do you update your profile?

error code 128 data call failure

This has been happening to me for the last couple of days. Out of the blue my phone will pop this error: Data call failure. Error code 128. Unable to establish wireless data connection. I have done some research on this error message and most of the things I found had to do with using the phone as a hot spot. I am not using that feature. I am using a custom rom that I have had on for a couple of months now. Nothing has changed on my phone. I have tried updating the prl and then updating the profile. I have pulled the battery and left it off for half an hour. None of the other phones on my account have this issue. It is particular to my phone only. Is it this something I can call sprint about and they can reset or do I need to flash my radio again or take it in to sprint?
Had the same thing happen to me today. Called sprint and they said there was a data issue going on in my area. I say its rubbish but whatever.
Sent from my PC36100 using XDA App
That's been happening to me all day today. I thought it was maybe the kernel I installed today (more freedom) but after seeing this maybe it was the earthquake on the east coast causing problems with the network?
I have been getting these errors all day today as well.
i've been getting it all day... I thought it was kernel
I keep getting that error to. Thought i messed up my phone. Guess it was the earth quake, That **** was crazy though, never felt one before. Anyway after it happened i lost service on my phone for like 2 hours, kept getting beeping noises when i would try to make a call.
Sorry to hear others having this problem as well but I am glad that it probably isn't my phone. I would hate to get my evo replaced with a newer one that can't be rooted.
I know running CM7 right now and getting no 3g speeds right. Lame. But I got wifi though.
Sent from my PC36100 using XDA App
ElAguila said:
I would hate to get my evo replaced with a newer one that can't be rooted.
Click to expand...
Click to collapse
It can be rooted! These Dev's don't let us down, come-on man.
This started happening to me after the earthquake. In NYC
you mean Virgina? But yes, the last few days especially today after the quake. Ivebeen getting it alot.
I just had to reinstall synergy because it started freakingout saying that my andriod process had stop working, and a media process stopped working. was driving me insane.
Yeah know issue with Sprint call tech and do ctms ticket and maybe prl update or maybe * 18. The issue may be cleared by now .
Just the last couple days? I been getting these errors on and off for months now... before I rooted, and bricked my phone, so I'd say it has something to do with sprint not having enough bandwidth... or something like that anyway....
data call failure error 128
My Evo 4G started getting this Data Call Failure Error 128 last week (Wed), also only when I unlock... It is only a message, but everything works fine afterwards. It would happen about 5 times a day.
Then I went to Mexico for the weekend (3 days) and was roaming over there. Not once did the message pop up. Everything was fine, roaming data, text messages, phone calls. Thought everything was fixed. Came back on Monday and once I was on the Sprint network, started receiving the messages again on unlock.
I updated PRL and Profile and everything. That didn't stop it. Tried changing from Sprint to automatic roaming and that didn't really do anything. I thought it was a couple of apps i had (like Green Power that turns off data and turns it back on) but uninstalled it and the messages kept popping up. Tried enabling always-on data and that seems to work but that drains the battery faster than usual. Been searching all android forums looking for others in this situation and it seems like only a Sprint/HTC issue (Evo 4G, 3D and Shift). This is getting very annoying. It happens about 5 times a day.
My wife thinks that it's Sprint fixing and adjusting their network getting ready for the iPhone rush.
Wow, glad to know that I'm not the only one. I think that I had somehow did something wrong with my phone. I keep on getting these Data Call Failure - Error Code 128 messages several times a day. I tried reflashing a new rom, then doing it again. Must not be the rom, but Sprint. Annoying!!!!
it was just a sprint issues
Also cannot call the *2 or the *4 automated lines to sprint, get a busy signal and pop up saying "network is busy try again later", but can get through to sprint on a landline just fine. Apparently I cannot connect to what the sprint tech says is the "automated lines". I continue to get the error code 128 repeatedly, whether on wifi, 3g or 4g, and Sprints only "remedy" is to do a factory re-set which I have read has not affect.

[Q] Evo 4G on Boost Mobile Stale Data Connection (Error 104)

My data works. I'm getting 3G speeds (approx 2 mbps). There are NO other errors on this phone except the random Error 104 and only sometimes Error 67. I've updated my PRL to the 11115 version. I can leave my phone on and not touch it, the data connection randomly kicks out, goes stale, the sending arrow is active, but nothing responds. I have to cycle my data connection off then back on, and that usually fixes it.
It does this A LOT. So much so, I put a Mobile Data on/off widget on my home screen. The internet works just great when it works, how can I get the connection from basically stalling out ALL the time?
If you've had this issue, or are having this issue, please respond.
The donor phone was a w385 (which is a 1x phone I know, but again, I'm getting 3G speeds, guaranteed - when it works right, I can stream HD Youtube videos with no problem at all). How can I get this connection to go up and STAY working??
I'm pulling my hair out over this one...
Mine is doing the exact same thing. Started this morning, has been perfect for the month or so I have had it on boost. Its been driving me crazy all day.
Mine's been doing it since I got it. I was primarily in a wifi area, now I'm strictly on 3G and I can't stand it. I'm so desperate for a fix, especially if it's something I'm doing wrong...
Out of curiosity... have you changed anything, like a kernel or ROM? If it's a kernel, what did you change it to? Trying to see if we have any similarities in our setup and work backwards from there...
I haven't changed anything at all. Im running stock rom with nothing but factory updates, have done nothing to this phone except root it before it was flashed. Just went to sleep with it working fine and woke up next morning to this. I haven't been getting the error code today as much but still having to turn data off then back on a lot. im about ready to throw this phone out the window and go sign a contact lol
I'm having the same problem. I just flashed my phone over to boost mobile a few days ago and I had a hard time getting 3g data to work. I was getting 1x data only. So I got the different passwords that I needed and 3g started working. But for some reason, after about 5 min or so, the data would just become stale and nothing would work (web pages, twitter, etc) even tho the data icon and arrows were still present. Its been happening ever since I flashed. I'm not sure what's causing it but if anyone has any ideas I would greatly appreciate a response.
Sent from my PC36100 using xda premium
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
cwbeasley said:
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
Click to expand...
Click to collapse
Thanks for the update man. I was about to go crazy!! Well hopefully they can get this issue worked out pretty soon here because this is getting ridiculous
Yeah I had to update this to let those with the issue know. I couldn't stand it!
Well I'm in Atlanta and mine quite giving error codes but internet is slow as hell right now. it does it at my house, job, our wherever I'm at. 40 miles away and still does it.
That's cause you're still in the same market.

WiFi crawling

Search function is down right now, so please excuse me if a similar question has already been asked!
For some unknown reason my WiFi started crawling. My other devices when connected to the same network are getting anywhere from 9 Mbps to 25 Mbps. My OGP is getting .01 Mbps to .04 Mbps (yes, the decimals are in the right place).
I've tried restarting the phone, the network, and all of the devices on the network, but the crawling speeds on the phone still stand.
The phone is running stock right now, and had been running OK up until yesterday...
I'm wondering though if maybe some program I installed yesterday (free app of the day, droid of the day, etc...
) might be the culprit. I installed a few apps from the Play Store yesterday morning, but the slow down didn't show up until later in the evening. If one of them is the cause, would uninstalling it/them typically undo the damage?....
Any thoughts as to what might be going on, or how to fix it? The only thing that comes to my mind is to reset the phone to factory stock. Is there some way to reset the WiFi portion of the phone or OS without having to reset to stock?

[Q] Data Connetion

Hello all!
I am having constant data issues all day where I go to use an app that needs it, it says that no data connection can be found or something. I turn the radio off, turn it back on and then it works. It's a good work-around but it does get very annoying. I've tried multiple 4.4.2 roms but no avail. I tried a different kernel but I couldn't even use the phone. Any ideas?
Same for me; I'm rooted now but it happened before root and after the JB ota updates. Annoying but otherwise I love this phone
I think this has been a known issue since ICS (I could be wrong though).
If anyone knows a fix that would be cool (I have GSM google play gnex)
My issues started late last night, lost data connection and it didn't come back. On my way home, it connected then lost again at home. Went to Verizon today and they couldn't figure it out, said possibly the radio is taking a crap.
On my way to work, it connects then gone. I tried flashing the radio, pulled battery, booted without sim, formatted cache and delvic. I have tried everything and think it's the end of the line for it
I've been rooted since the day I got it and had the issue once a while back but it straightened out and has been great since.
Certain CyanogenMod ROMs have trouble with the Network Modes sticking. Which carrier are you using? For my carrier, I had to have the correct APNs set to get 4G and MMS working. It might be that this is the problem in most cases, especially when the phone switches between 4G and 3G in spotty areas.

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