Vibration Motor Failure - Desire HD Q&A, Help & Troubleshooting

Video: http://www.youtube.com/watch?v=QboNowQJKDM
It's not so easy to hear, but there is a ticking sound coming from the phone instead of it vibrating. Used PleasureDroid app on Pulse 1 setting to make sure it was trying to vibrate. The phone basically makes that ticking noise instead of vibrating, it does that on boot or when clicking the buttons at the bottom.
Video was recorded with another Desire HD, the source file is not laggy but youtube seems to have made it laggy :/
Anyway the phone was fine before, it's my friends DHD he's had it for a few months with no problems, it's a HT0BLAX. It hasn't been dropped or anything.
HTC say they will replace it but they haven't heard of this as being a common fault.

My 2 week desire hd borked out on me.
It no longer vibrates. Tired that pulsedroid and nothing what so ever. Think mines must be faulty. Will need to send back for replacement.
Should of bought a nexus s instead.

my last desire made a sound like a v8 motor....it was so annoying...
i bring it back to the telekom shop and get a new one... now it vibrate normaly

It's not so easy to hear, but there is a ticking sound coming from the phone instead of it vibrating. Used PleasureDroid app on Pulse 1 setting to make sure it was trying to vibrate. The phone basically makes that ticking noise instead of vibrating, it does that on boot or when clicking the buttons at the bottom.
Video was recorded with another Desire HD, the source file is not laggy but youtube seems to have made it laggy :/
Anyway the phone was fine before, it's my friends DHD he's had it for a few months with no problems, it's a HT0BLAX. It hasn't been dropped or anything.
HTC say they will replace it but they haven't heard of this as being a common fault.
Click to expand...
Click to collapse
Maybe it's just a glitch on specifecly your phone?

Multisaft7 said:
my last desire made a sound like a v8 motor....it was so annoying...
i bring it back to the telekom shop and get a new one... now it vibrate normaly
Click to expand...
Click to collapse
My Desire HD also makes a lot of noise when vibrating!
Sent from my Desire HD using XDA App

Have this problem a few months ago.
Only way to repair: Call HTC or go to the phone shop where you bought your phone (or a shop of your provider ).
They can send your phone to HTC back, and they repair

i had the same problem... a soft ticking sound during the first week i purchaced it. during the second week i got no sound and no vibration at all any more.
i had it replaced.

my desire HD also vibrates like a pneumatic drill...
...my girlfriend loves it
(sorry for the bad joke, i'll get my coat)

Hi quasi_mojo
quasi_mojo said:
my desire HD also vibrates like a pneumatic drill...
...my girlfriend loves it
(sorry for the bad joke, i'll get my coat)
Click to expand...
Click to collapse
If your girlfriend see your post you might need more then just your coat.
Like getting a new Girlfriend.
Take Care
TheQuest

My Desire HD sometimes makes strange clicks when vibrating(.

You really are just unlucky unfortunately. Send back to HTC and they will issue you with a replacement.
Sent from my Desire HD

Me too! And it's very annoying. Any workaround other than disabling haptic feedback? It's so irksome I'm ready to disassemble my phone if necessary to fix it

i change the part of vibrate and it doesn't work.. any advice to fix it??

Related

Desire inadvertantly dialing

My wifes Desire seems to make random calls when in her pocket or bag. 8 x to the Chinese takeaway the other night. PMSL. Its on auto lock, but still manages to call people at least once a week on its own. Her friend has the same problem with her Wildfire. Any ideas ????
tmaxx said:
My wifes Desire seems to make random calls when in her pocket or bag. 8 x to the Chinese takeaway the other night. PMSL. Its on auto lock, but still manages to call people at least once a week on its own. Her friend has the same problem with her Wildfire. Any ideas ????
Click to expand...
Click to collapse
Just a pattern lock... do she remember to lock it? i have forgotten that at times, and it has called people...
tmaxx said:
My wifes Desire seems to make random calls when in her pocket or bag. 8 x to the Chinese takeaway the other night. PMSL. Its on auto lock, but still manages to call people at least once a week on its own. Her friend has the same problem with her Wildfire. Any ideas ????
Click to expand...
Click to collapse
Tell them to lock the screen, and use a pattern or something to prevent it from accidentally unlocking. If (somewhat warm) things can touch the screen, anything might happen, and things brushing past the tractable might activate things too.
Sent from my HTC Desire using XDA App

Touch Screen Response Problems

Hello.
I have some issues with my three day old mobile which I already changed, because my previews Desire which I bought two weeks ago had dead pixel (and this 2nd one has also a green bright pixel... but I don't bother to change it one more time because of this small error - I have to live with it - and it is a little frustrating having brand new but broken hardware).
Now my real issue... from time to time the screens are moving itself and I haven't control anymore. I don't know how to explain it.. but imagine you are dragging your home-screens continuous and in small distances really fast... it flickers... mmmh.
Is my touch screen broken or is it a software problem or.. or.. I really don't know.
I turned the device several times off but it does not really help, when I reboot the problem occurs sometimes again. And if so, I can hardly unlock the screen, because the response is so bad. Then I send it to sleep... try again, sleep, try again... sleep.. forget about it and later it is working again.
It is happening quite often.. 3-4 times this morning and in the afternoon I turned the device off completely. Now I turned it on again, and the problem occured two more times but now it's back to normal again. So ... haha... this is weird, probably I'm not using my HTC Desire right?
Since the problem comes sporadic I don't know how I should reproduce it and present a probably working device as broken to the customer service.
Any ideas? What could be a problem?
And do you have pixel errors on your Desire? I had several devices in the past (mobiles, laptop display, desktop display and so on) but never ever any pixel errors. I didn't even saw any on other devices as well. Now I had them on two HTC's in a row ...
Well,it had happened to my device two times when,after training,I tried to use it with sweaty hands.Probably sweat stayed on the screen causing false touches because the screen is so responsive.Try to reproduce it that way.If it's not that,then most probably you'll have to change to a new one again.And as for the screen problem,however small it may be you are entitled to ask for a new one as it is a factory problem and is inexcusable for a high-end 500 euro phone.
hello again..
I have still my "broken" Desire. Probably I will change it in the next days.
I made a short (****ty) video of frustration today, because it ended up not being able to response a call... (turn off the sound of the youtube-clips )
Then I shortly decided to buy a cheap ZTE Blade, but it turned out, that this device will be even more broken than my HTC Desire, which you see here:
this can't be random... three devices, and all were broken.
simply impressive.
all htc devices I've ever had have been perfect including a desire imo you should return it.
I've had bad luck with other tech before sure its annoying but all companies have dodgy units that make it through qc because they don't test every one just a random sample from each batch
What desire is it a world wide model or is it a branded one with telco software? Imo get the ruu and re flash it could be software rule that out first
Sent from my Desire HD using XDA App
Wow, you have some bad luck! Broken any mirrors recently?
Definitely looks like a hardware fault, but the Desire in your second video looks fine. Is that the broken unit?
Sent from my HTC Desire using Tapatalk

Haptic feedback broken?

My haptic feedback, and vibrate in general appears to be broken.
I noticed the haptic was gone from the keyboard, and it was turned on in there 'Sounds' menu.
Running the Vibration test from a Diagnostics results in nothing, Failed.
I have rebooted and it's made no difference.
Anyone else noticed a lack of Haptic, or is it back to the shop with it?
Sent from my iPad using Tapatalk HD
Ah, if I shake the phone it starters working again.
This has happened once, hopefully I can make it happen again, so I can return the phone maybe?
I think perhaps the vibration motor gets stuck.
Also reported by other person on talk sonymobile forum
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Vibration-issue/m-p/547959#U547959
Sent from my iPad using Tapatalk HD
HarpingOn said:
Ah, if I shake the phone it starters working again.
This has happened once, hopefully I can make it happen again, so I can return the phone maybe?
I think perhaps the vibration motor gets stuck.
Also reported by other person on talk sonymobile forum
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Hi! It was me posting in the sonymobile forum. Do you guys know whats wrong? feels like it could be a software problem...or the touchscreen dont register... What do you think?
I think it's a hardware problem.. As you're saying it is working when you shake it.. So I would recommend you to take it to the service center.. You should get a replacement as it is a defected piece or some hardware malfunction..
Sent from my LT26i using xda app-developers app
Not sure how I can take it to a service centre. There are none that I can find.
Back to the shop, I suppose, but I can't make the problem happen at will
Anyone got a cast iron method of making the haptic go off?
Sent from my iPad using Tapatalk HD
My z1 compacts vibration stopped working when I was texting and would start working again when shaken. I took it into phones4u (my retailer) and wrote a text in front of them until it stopped. They gave me a new handset which so far has had no problems after a week. Hope you can get yours replaced or repaired!
Try searching the service center on their official website or try contacting them using their helpline no.
If not flash your phone with a latest ftf which is available.. It might help you out..
Revert back for more info..
Hit Thanks if I helped you
Sent from my LT26i using xda app-developers app
trex3491 said:
My z1 compacts vibration stopped working when I was texting and would start working again when shaken. I took it into phones4u (my retailer) and wrote a text in front of them until it stopped. They gave me a new handset which so far has had no problems after a week. Hope you can get yours replaced or repaired!
Click to expand...
Click to collapse
I can't make it happen again. Perhaps it won't. If I can't demo the problem I've got no chance.
On the other hand, if it never happens again, *shrug*
Worse, would be if it starts happening regularly a month or more down the line. That'd be more of a problem.
HarpingOn said:
I can't make it happen again. Perhaps it won't. If I can't demo the problem I've got no chance.
On the other hand, if it never happens again, *shrug*
Worse, would be if it starts happening regularly a month or more down the line. That'd be more of a problem.
Click to expand...
Click to collapse
A-ha.
I can recreate it in a few seconds by texting in landscape mode.
Which I never do.
But... It serves to demonstrate the fault.
So, I'm going back to CPW tomorrow with it.
I really hope they let me refund and get a Z1 instead of a compact. The production faults with this handset seem to be growing, even though I actually do prefer the form factor.
Shebe7 said:
It`s crystal clear only a service could decide what to do further. How long having been using it? I asl you because, I`m using my Z1 compact for six months and no major problem appeared
Click to expand...
Click to collapse
You say that like it is easy, but as far as I know there are no Sony Mobile Xperia service centres in the UK, and even if there is one that I haven't been able to find online, it'll be hundreds of miles away.
'Take it to a service center' is just not an option.
It's going back to the shop tomorrow and I'm going to try and get them to refund and I'll get a Z1 instead. If they won't (they don't have to) then I'll check the replacement handset very closely in the shop for the same problems I have on mine (loose screen, stuck vibro motor, flash bleed).
I demonstrated the fault to the salesman who'd never heard of the problem before.
They showed me another handset upon which I created the fault again. Even the diagnostics won't turn on the vibro. Weird.
They had no more Z1C to give me, so I got a Z1 instead.
So now, I have no Z1C any more, but a brand new and so far fully functional Z1
Result
Sent from my iPad using Tapatalk HD
I'm having the same issue with mine, consistently since buying it. Vibrate stops working after typing a few characters, and then the phone won't vibrate for notifications either. if I leave it alone for a while, it will work again, until I type and then it kind of "fades" away to not working again. Shaking it does seem to get it working again, if only for a second or two.
Problem is I bought the phone on Amazon, and there are no service places even remotely near me. I kept the phone hoping the update would fix.. and when it didn't, I was hoping a fix would be released.. but no. I guess I'll send them an email.
My wife's Z1C had the same issue with haptic feedback, but also the sound would cut out at the same time. Indeed, giving the phone a wack would start both sound and vibrations working again. But finally it never turned back on, so had to RMA it....

Vibrate not working properly

My phone has developed a problem with vibrate.
I get no vibration from it at all. However, if I install an app that produces a constant vibration and set it off, nothing happens unless I smack the phone into my hand, at which point it will vibrate very weakly and gradually decrease in intensity over the course of about 3 seconds at which point it stops entirely again. Feels like how it would if the battery was dying.
Is this a duff motor or is there something else that I can check? The phone is about as hacked as they come so I don't really have a leg to stand on warranty-wise (bootloader was done thru htcdev) so it's looking like I'm gonna have to get the spudger out
dazultra2000 said:
My phone has developed a problem with vibrate.
I get no vibration from it at all. However, if I install an app that produces a constant vibration and set it off, nothing happens unless I smack the phone into my hand, at which point it will vibrate very weakly and gradually decrease in intensity over the course of about 3 seconds at which point it stops entirely again. Feels like how it would if the battery was dying.
Is this a duff motor or is there something else that I can check? The phone is about as hacked as they come so I don't really have a leg to stand on warranty-wise (bootloader was done thru htcdev) so it's looking like I'm gonna have to get the spudger out
Click to expand...
Click to collapse
Run the HTC Function Test and check if it runs in there.
*#*#3424#*#* Vibrator Test should be at the right(bottom of list)
Sorry I probably should have mentioned that I try that. Similar results. If I run it, nothing happens. If I run it and simultaneously smack the phone with my hand, I get a very short, weak burst of vibration.
dazultra2000 said:
Sorry I probably should have mentioned that I try that. Similar results. If I run it, nothing happens. If I run it and simultaneously smack the phone with my hand, I get a very short, weak burst of vibration.
Click to expand...
Click to collapse
Yeah then it's probably a hardware issue Thought that maybe if it ran in there then we could look towards settings etc but if it doesn't run in there either then it must be hardware related.
I just had to send my device to HTC to get it fixed for this exact same reason.
Since I'm S-OFF, I just masked my HBOOT to appear S-ON and they fixed it no problem.
Captain_Throwback said:
I just had to send my device to HTC to get it fixed for this exact same reason.
Since I'm S-OFF, I just masked my HBOOT to appear S-ON and they fixed it no problem.
Click to expand...
Click to collapse
Seems like it might be a common problem. There's even a video on Youtube that shows steps on how to get to the little motor :cyclops:
http://www.youtube.com/watch?v=jPrLOkWmJeU
Quite a few postson this very forum about vibration problems, in fact....
i had the same problem..
my smartphone has been without vibration for 3 weeks.
I installed "vibrate plus" for try the vibration but not working or sometimes vibrated at very very low intensity.
I installed z-test device to test if it was a hardware problem but the engine vibration was ok.
one day, "playing" with no frills cpu control, I changed the processor frequency at start increasing it.
From that day he returned to work perfectly.
Try to do a test by increasing the frequencies of processors, maybe back to work as well for you.
I hope that my was not just luck, and help you.
Let me know.
PS.
changing the frequency of the processor, I also fix the bug sound.
Weirdly, without doing anything whatsoever, it's started working again today. I even bought a new motor and tools to do it myself, but it's working great today! Weird
Sent from my HTC One_M8 using Tapatalk
dazultra2000 said:
Weirdly, without doing anything whatsoever, it's started working again today. I even bought a new motor and tools to do it myself, but it's working great today! Weird
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
oddly mine just died today too after i was texting the vibration felt weaker and than it just kind of went away i don't want to open up my phone either to replace the motor so i guess im SOL.
Mine is still working after the trouble I had. Maybe try what sheva7 suggested as that might kick it into life...otherwise try and sit it out for a bit and maybe it will magically start working again like mine did...
dazultra2000 said:
Mine is still working after the trouble I had. Maybe try what sheva7 suggested as that might kick it into life...otherwise try and sit it out for a bit and maybe it will magically start working again like mine did...
Click to expand...
Click to collapse
about how long did it die than you had to wait for it to magically come back?
Somewhere between 1 and 2 weeks I'd say. I didn't notice it straight away, and then I ordered parts which took a few days to arrive, and then a couple of days later it started working again
Sent from my HTC One_M8 using Tapatalk
Mine stopped working the 25th of November.
Today, just a few minutes ago, it randomly buzzed for the first time since then. I tried making it happen again and it was not repeatable, so I guess it was just a death rattle. I had a brief glimmer of hope, though....
this is very strange isn't it! Mine Is also doing this, seems to be after installing lollipop, even bought a new motor and replaced and still doesnt work! Im hoping it will kick back in to life at some point!
Mines gone and stopped working again. So frustrated. Again, if I whack it it works for a couple of seconds really weakly. I've always had HTC phones but after the camera lens and vibrate issues I honestly can't wait til I can get rid of this thing
Sent from my HTC One_M8 using Tapatalk

[solved] Vibrate mode dead (htc one m9) [hardware issue][no solutions]

Hi, the vibrator of my HTC one M9 (french operator) seems down, I'v got no feedback when I turn my phone On, no vibration on any notifiacation, even when the vibrate mode is on.
My phone yet never dropped or have no kind of Oxydation, and I'm lost, I don't know how to fix this issue.
Thank's for all your answers, it's an awfull issue and i'd be so glad if you could help me solving it
I've tried turning it off and on, cleaning all the apps in uses, trying to force a vibration whith an app... yet nothing got me the slietest vibration :/
[after trying the *#*#3424#*#* vibrator test, it appeared it was an hardware issue, my carrier got me a new phone. thanx for all the replies, I've notifie HTC of this issue, they seems not knowing about it]
Do you have any power saving options selected?
Sent from my HTC One M9 using Tapatalk
gargoylelol said:
Hi, the vibrator of my HTC one M9 (french operator) seems down, I'v got no feedback when I turn my phone On, no vibration on any notifiacation, even when the vibrate mode is on.
My phone yet never dropped or have no kind of Oxydation, and I'm lost, I don't know how to fix this issue.
Thank's for all your answers, it's an awfull issue and i'd be so glad if you could help me solving it
I've tried turning it off and on, cleaning all the apps in uses, trying to force a vibration whith an app... yet nothing got me the slietest vibration :/
Click to expand...
Click to collapse
from the phone dialer call *#*#3424#*#* click accept
theirs a test for vibration, if it doesn't work it's broken hardware
you'll need to send it in for repair
thanks for the test page, i didn't know of this feature, i'm affraid it's broken hardware :/
my phone is a mounth old, i'm so sad
i hope htc will be quick and nice
thanks again for the quick reply
if you happen to have any information about the repair (wher to send it, how to contact them) I'd gladly take the information too
Mine has also just died (vodafone UK fw)
i had the same issue
I had the same Issue 2 weeks ago,
my vibration motor work when i used an test app and knock on the right edge on my phone it works for ~1 sec.
I started the test app to put my phone on the front knocked against the right edge and it worked. I let it vibrate for 1h and had no more problems since
sorry for my misery english
Noko193 said:
I had the same Issue 2 weeks ago,
my vibration motor work when i used an test app and knock on the right edge on my phone it works for ~1 sec.
I started the test app to put my phone on the front knocked against the right edge and it worked. I let it vibrate for 1h and had no more problems since
sorry for my misery english
Click to expand...
Click to collapse
yeh i tapped mine and got it to work for a short while then it totally stopped working.... its being picked up today to be taken for repair
PeyWetWork said:
yeh i tapped mine and got it to work for a short while then it totally stopped working.... its being picked up today to be taken for repair
Click to expand...
Click to collapse
Any update? I am in the same shoes as you. Will be sending mine for repair this Monday.
Happened to me too. I lightly tapped the side of my phone on a table and vibration came back. Very odd!
Sent from my HTC One M9 using Tapatalk
afhum said:
Any update? I am in the same shoes as you. Will be sending mine for repair this Monday.
Click to expand...
Click to collapse
Phone arrived at htc Tuesday but still not been scanned in at repair centre but they have the phone
PeyWetWork said:
Phone arrived at htc Tuesday but still not been scanned in at repair centre but they have the phone
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=61208025
still not been scanned in at repair centre
*UPDATE*
10 Days after HTC received the phone at repair centre its finally been repaired and is now in the "Device Packing" stage....... must have alot to repair as last time i sent a phone in (HTC One X) i had it sent, repaired and returned to me in 5 days
Hi
i also just bought an HTC M9, huge fan of HTC.
Anyways, i had the same problem where the vibration stopped working at times. If i hit the phone on one of the sides, it worked for a while, and while i was diagnosing, i could hear that something was loose inside, so i decided to get all the gear needed (did not wanna bother with sending it in and spend 14 days without a phone, its 2016 FFS ), and open the phone, easy enough.
Inside i could see a piece of loosened solder metal, and after i removed this its been working fine ever since.
So my guess is that this piece of solder metal is a common weakness of this phone and would at times get stuck between motor.
So if your motor is not working, try *#*#3424#*#*, run vibration test and listen for small clicking noises, if thats there, then im certain its the same fault as i had in my phone.
Hello, for those who have the problem of vibration that no longer works, before sending it in for service try the following steps (I so I solved the problem!):
Remove the microSD slot and blow hard inside.
Magically my M9 has started to vibrate forever ....
Hey guys, just wanted to share my experience. I too had the exact same problem. Few taps on the right corner and vibration was back, but always stopped working again.
I tried the "blow hard" method and didnt work.
Took my M9 to my local tech-hardware guru and after opening it we found the problem. Seems that the motor is defective, its like "really tight" in its interior. For the amount of posts on this thread could be a faulty batch of motors that HTC installed on some devices.
What he did was desoldier the 2 cables that bo to the motherboard, raplced with another motor he had on stock. Its not the original one, but one that fitted perfectly. Solder it again and vuala! Worked perfectly.
Only thing i noticed after the quick fix was the motor he installed does not have the same "power" or "feeling" as the original, seems a bit a TINY BIT less powerfull, but works perfecly.
So if you have this problem, just take it to your local tech saavy guy or if you have warranty sent it to HTC, but the tech guy fix will be 100 times faster. he fixed mine in 10 minutes.
Regards!
-Andres
Got M9 and same problem occured, glad to found this thread. Smack on my knee, so it get bump not so hard and it's working again. Gonna try with blowing SD tray next

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