[Q] Reboot Loop (boot loop) solved or no? - Desire HD Q&A, Help & Troubleshooting

Hi all
I have had this problem since the day after the last update to 1.72.405.3: randomly reboot (maby only one time or several continiously 5-15). I tryed reset, but nothink. because I am living in Greece I want to try to fix it before to sent it back to HTC for repair. Did someone solve this problem? Any idea it will helps me. Thanks.

nobody? !!!! ?

hey i might beable to help with this... is it a WWE rom or custom version of the rom~?

It's the last original ROM from OTA update :1.72.405.3

Simple fix for this is to download an Official RUU for the DHD. And install that way. It will work through windows. Just boot your device up into recovery (Vol. Up + Power on) When the white screen comes in choose fastboot and plug into PC. Should say Fastboot USB. Download an RUU and follow the installation like any other PC application.
For RUU's go to http://xdafil.es/index.php?path=DesireHD/RUU/
Download appropriate one. Which most likely http://xdafil.es/DesireHD/RUU/RUU_A...140e_26.03.02.15_M3_release_155032_signed.zip But if not just be sure to try a few.
Troubleshooting:
If the installation says 'sending to device for too long (about 20-30 minutes) just unplug the phone. Download another RUU and start again. Hope this helped mate.

Related

Please help!!

i just loaded a new rom onto my diamond. after installation the phone turns on and displays touch diamond then sits there for about 20 seconds then reboots. its keeps doing it. what can i do?!! ive tried loading another rom but it seems to keep doing it.
When you put you phone into bootmode, does it still restart then?
And have you tried a hard-reset?
it did stay in boot mode, but once i loaded a new rom it did the same thing. i had to load a couple roms before it stuck and started working. thanks for your help.
bigk05 said:
i just loaded a new rom onto my diamond. after installation the phone turns on and displays touch diamond then sits there for about 20 seconds then reboots. its keeps doing it. what can i do?!! ive tried loading another rom but it seems to keep doing it.
Click to expand...
Click to collapse
Maybe this link will help to solve the problem: http://forum.xda-developers.com/showpost.php?p=3433851&postcount=22
Option 2:
If the link above method doesn't work for you, then just simply but your device into bootloader and flash a stock ROM then go back to a cooked ROM and everything she be ok.
Go Here to Find Stock Roms It doesn't matter which one you chose as the goal here is to remove the bloated ROM which happens from too many flashes.
hi, i know this post is a little old but MY DIAMOND IS DOING THE SAME EXACT THING!
i just started leaerning how to do all this, and the only HardSPL that worked on my phone was 1.24.
i updated to that spl, then i upgraded the radio but when i did the rom flashing event i am left with a messed up phone, resulting in only turning on and off, not getting past the touch diamond screen.
PLEASE HELP ME.
Guide to completely restore your messed up device
This little guide is made for newbies who are stuck after flashing images in a wrong way or flashing wrong things.
Note: This is only for GSM Touch Diamond!
This Guide does not include the MTTY Procedure!!
Q. What does this mean?
A. Well, if you are still facing some problems after following this guide, it's time to use MTTY.
Q. what is MTTY?
A. It's a flashing procedure before flashing a ROM, it actually formats your phone (you internal storage will not be lost) and then you are able to flash a ROM.
Q. When do I have to use MTTY?
A. You have to use it before every ROM flash. Before you proceed with step 14, you must read this! It's the only step you need to do it, except for the latest cutsom ROM flash.
Perform a hard-reset (Hold Center button + reset)
Go into bootloader mode by holding volume down and pressing the red reset button
A red-green-blue-white screen will appear. In the white part of the screen, there should be the word 'Serial'
Connect your phone to the computer.
If the word 'Serial' changes into 'USB', you succesfully connected your phone
Go to this link and download 'Unsigned-Hard-SPL-Diamond-OliNex.zip'
Extract it to an empty folder.
Run RomUpdateUtility.exe, make sure your phone is still connected
Follow the steps, check device for prompts after PC shows loading bar. it should go to black screen now.
SPL flashes, device automatically reboots, job done.
to confirm you got it installed, go into bootloader mode and verify the screen shows 1.40.OliNex.
note: you will not see the SPL version during normal boot, that is the OS version, not SPL!
Now you have re-flashed Hard-SPL, it's time to flash a stock ROM.
Make sure your phone is connected again
Download a stock rom (ie from here) and run the executable.
Follow the instructions, and be patient.
You're done now. You are now able to flash a custom ROM of your choice.
If you can't get your device to work, not my problem! If this didn't help your device is bricked. You'll have to return it to HTC.
And of course I am not responsible for any trouble you get with this guide.
Don't you understand some steps or do you still need help?
Try reading this. It is a great tutorial about flashing your device including the MTTY procedure.
If you still can't get a clue of it don't hestitate to PM me!
You can also add me to msn, see the msn icon to the right of my post.
when i tried to upgrade to 'Unsigned-Hard-SPL-Diamond-OliNex.zip' the progress bar on my phone and the computer go up to 100% in less than 2seconds, then it says 'error [270]: update error
the image file is corrupted. please check your update utility'
And on my devices bootloader screen it says 'upgrade ROM code error please try again'
devyn_ciara said:
when i tried to upgrade to 'Unsigned-Hard-SPL-Diamond-OliNex.zip' the progress bar on my phone and the computer go up to 100% in less than 2seconds, then it says 'error [270]: update error
the image file is corrupted. please check your update utility'
And on my devices bootloader screen it says 'upgrade ROM code error please try again'
Click to expand...
Click to collapse
Are you using Vista? If so, try it on another computer
Another problem could be that the package is corrupted. Try downloading it again.

[Q] SOLVED: Bricked phone, reboot loop, no fastboot, no recovery, no USB

Hello,
I need major assistance, I have been running third party roms on my phone for a while as well as S-Off (alpharev's iso). My phone provider has recently released the OTA update so I was trying to go back it seemed to run fine but now when I boot my phone all I get is a short vibrate and the Alpharev splash screen then the phone reboots. I have tried to power up with the Vol- and power button and nothing happens, I have tried to use fastboot from the command line and all I get is Waiting for Device. I really need help please.
Devin
UPDATE:
I can now get into Android system recovery but when I try to apply a new rom it keeps saying "failed to verify whole-file signature" "signature verification failed". Does anyone have any ideas?
Have you tried installing a working RUU? That will get your phone back to working state and you can root it once again.
Note: Use the proper RUU. Flashing a AMOLED ruu will cause a display brick if you have a SLCD desire.
Edit: Also you cannot flash a custom rom from android system recovery. Only a .zip file that is signed by htc can be flashed I think. Search and download a htc rom and flash from recovery if the above mentioned method does not work.
careful while running the ruu on a s-off device. i had a s-off device and flashed a amoled ruu instead of a slcd one and ended up bricking my screen -- fixed it later though but it caused major panic. so, run the ruu only once you're very very sure.
secondly, each ruu extracts a rom.zip file when run in a temp directory. if your ruu doesn't work because it throws a hboot or a cid error, you can try searching and flashing for this rom.zip file from fastboot and it should ideally flash the stock rom -- since it is signed by htc. you will lose root though.
Thank you for your response, do you know of a way to extract an 'update.zip' from an RUU exe file? The latest RUU from my carrier has been posted and I can't run through the normal update process as it doesn't detect my phone.
put your phone in fastboot -- switch off phone. press back button+power and try running ruu again. Once it detects, search for rom.zip on your comp temp file location.
i don't know any other way unfortunately
Sorry if it seems like I'm being stupid.
I found the rom.zip, I tried renaming it to update.zip and it fails signature verification. So right now I'm sitting at a black screen with the picture of the phone and the triangle and when I type 'adb devices' into my terminal I get the S/N and Offline. Any assistance would be great, I'm doing this on OS X if it makes a difference.
You need to rename it PB99IMG.zip as it needs to be found when you first turn the phone on in HBOOT. Any 2.2-based RUU will be fine on an SLCD screen
Obviously flashing a ROM this way will reset the phone back to stock and delete ALL data
I renamed the file, it worked!! I Have a functional phone!!
Thanks so much to everyone who helped me out in the this thread. I love this community so much.
may i ask how you got into recovery? because it looks looks like i have the same problem.
dragonithe said:
may i ask how you got into recovery? because it looks looks like i have the same problem.
Click to expand...
Click to collapse
switch off phone. press and hold volume down. press power. release volume down after 5 seconds. wait for 30 seconds. press volume down. press power. the phone should vibrate. wait 40 seconds. the phone should be in recovery.
What I did power on the phone holding the back and power buttons until the menu opened.
hi can you please have a look on this as well
http://forum.xda-developers.com/showthread.php?p=9097558#post9097558
Regards
hey i am at exactly where your problem was
i tried to update telus 2.2 OTA and i've bricked it
now i actually don't know which rom.zip to use what did you use?
since we are from the same service
i tried a wrong rom.zip and it said wrong modal ID
SOOO CLOSE PLEASE HELP ASAP
SPENT ALL DAY LOOKING FOR A SOLUTION
Here is the link to my dropbox with the PB99IMG.zip for Stock Telus Froyo rom I used to fix the problem.
PB99IMG.zip

Desire won't boot into recovery or OS, Bootload & Fastboot works

I don't know what I did wrong. After downloading a moddet statusbar vor Oxygen 0.2 I wanted to reboot into recovery and it took me very long. It freezed. After pulling the battery and setting it back in and pushing the power button my desire vibrated in 3 short intervals.
Since that I can't boot into the os or into recovery. Only thing that is working is the bootloader and the fastboot.
First thing I tryed is to flash (with fastboot) a new recovery but nothing changed. still it freezes at the splash screen.
I also downloaded official o2 rom from their homepage. But I think they want me to run the .exe while in android. A error comes up and tells me that it can't find a phone.
official htc roms don't work too. one told me that I'm not allowed to install this particular rom and an other official rom keeps exiting with error code: 170 telling me that the usb connection couldn't be established or something like this.
is there something else I can try?
I googled and searched the board. Tryed to boot into recovery without microSD card too but still no success.
help
Unpack the Rom and get the image out of the file...
Rename it to pb99img.zip dump only that on the root of your sdcard and boot into hboot .
T i d y .
Or just look on shiped roms for an 02 pb99img.zip and download then rename
T i d y .
Thank you so much. I already tryed this with 3 different pb99img images and had always the same error (CID). One of them was a o2 uk rom. So I gave up on trying it this way. But I didn't know that it could be extracted from every rom.
Now I think every thing is working again. Thank you.
Oh well ... I destroyed it again. Like I said I was able to install official o2 rom and everything was working again. After that I wanted to root it with unrevoked 3.21 but it freezed at "waiting for reboot". So I had to pull the battery once again.
But now I can't even enter bootloader. Only a screen pops up with htc in the middle and with four ! in every corner of the display.
Tryed to install official o2 rom again. It can find it and starts installing but at the end of the installation it stops with an error:
error [110]: error while opening data. Tryed it 3 times but always the same.
This might work for you
WAIT, BEFORE YOU START, CREATE A GOLDCARD. IT IS VERY NECESSARY. THINGS WILL GO WRONG IF YOU DONT.
EDIT: YOU MUST BE ABLE TO BOOT GO TO THE BOOTLOADER MENU.
Firstly, download this file. http://dl.dropbox.com/u/13240777/Desire Downgrade.ZIP
Extract the files.
Run the win-down.bat file.
Follow on screen instructions.
After the process is completed, Head to the root of your SD card and check if there is a file named P99***IMG (FORGOT THE EXACT NAME BUT IT SHOULD BE SOMETHING LIKE THIS) there should be one.
Secondly, disconnect your phone and turn it off.
After that boot up your phone while pressing the volume down button and the power button.
The bootloader should be checking for files after awhile and once it found the file that is supposed to be in the root of your sd card, press the volume up button (NOT EXACTLY SURE, SHOULD BE THE ONE THAT SAYS YES AND CONTINUE)
It should be writing files to your phone. and replaces everything. E.G: HBOOT, RECOVERY,RADIO and such.
It should be writing files successfully and then it would ask you to reboot. Continue with the reboot and you should be having your Desire back to stock. Perfect.
PLEASE KEEP IN MIND THAT THERE ARE RISKS INVOLVED LIKE FAILURE OF WRITING TO THE HBOOT. PLEASE REMEMBER TO FOLLOW INSTRUCTIONS. MAINLY, DO NOT BLAME ME FOR ANYTHING THAT GOES WRONG.
FINALLY, YOU SHOULD BE READING EVERYTHING UP TO HERE AND THAT YOU MUST HAVE A GOLDCARD (A GOLD SD CARD)
Hope this helps you and please ask if you have further questions. PM me if the questions cannot be answered here. Good Luck
You have to have a working Goldcard and be able to access HBOOT to do the above
Nevermind.
I send it to o2. Since I was able to install the official RUU once I think they will take care of it.
What happend is:
For some reason I wasn't able to boot my phone. Recovery wasn't working too. Only thing that was working was Bootloader and Fastboot.
Just to sum up what I tryed:
Installing new recovery didn't help. I was able to install official o2 RUU and everything was working. But I lost my root. I think it had HBoot 0.930001
So I wanted to root it again with unrevoked 3.21
It started well and rebootet one or two times. But at the thirt reboot attempt it juft freezed and nothing was happening. I don't know what I did wrong?
is unrevoked 3.21 really able to root a phone with hboot 0.930001?
As I said ... if faild and after that I couldn't even enter Bootloader or Fastboot.
So I send it to o2 and hope they fix it.
But now I am really scared to root it again. If it fails again ... what will they think if I send it after 3 days again to them.
Peikko said:
Nevermind.
I send it to o2. Since I was able to install the official RUU once I think they will take care of it.
What happend is:
For some reason I wasn't able to boot my phone. Recovery wasn't working too. Only thing that was working was Bootloader and Fastboot.
Just to sum up what I tryed:
Installing new recovery didn't help. I was able to install official o2 RUU and everything was working. But I lost my root. I think it had HBoot 0.930001
So I wanted to root it again with unrevoked 3.21
It started well and rebootet one or two times. But at the thirt reboot attempt it juft freezed and nothing was happening. I don't know what I did wrong?
is unrevoked 3.21 really able to root a phone with hboot 0.930001?
As I said ... if faild and after that I couldn't even enter Bootloader or Fastboot.
So I send it to o2 and hope they fix it.
But now I am really scared to root it again. If it fails again ... what will they think if I send it after 3 days again to them.
Click to expand...
Click to collapse
Well lad you had USB brick, easy to fix.There is a thread on this thing.
I am having similar problem described.
Currently I can get into Fastboot, and have tried reflashing recovery but still boot loop.
What should I do now?
please help my desire break
my desire wont work into recovery and os only work in fastboot and hboot.
i am root desire and install custom rom arabic after flash not boot up,usb work into only charge, but not work lcd
i am install recovery clock work mod slcd on recovery clockwork mod 2.5.0.7 and break recovery.
now not work os and recovery.
please help me please.
BRAVO PVT3 SHIP S-ON
Hboot-0.93.0001
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30-2
Aug 10 2010,17:52:52
please help me.
Hi,
I have the same problem and getting pretty desperate now.
Only FASTBOOT and BOOTLOADER works.
I have clockwork recovery installed but it wont boot into recovery. It just gets stuck on the white boot screen.
I can't copy PB99IMG.zip or any other zip file because I can't access the phone through usb. I tried:
adb push PBIMG99.zip /
error: device not found
Is my phone useless now? As good as a brick?
try pack it in some tolietpaper put it in to the freezer fore 5 min an try again
jalal.arkat said:
my desire wont work into recovery and os only work in fastboot and hboot.
i am root desire and install custom rom arabic after flash not boot up,usb work into only charge, but not work lcd
i am install recovery clock work mod slcd on recovery clockwork mod 2.5.0.7 and break recovery.
now not work os and recovery.
please help me please.
BRAVO PVT3 SHIP S-ON
Hboot-0.93.0001
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30-2
Aug 10 2010,17:52:52
please help me.
Click to expand...
Click to collapse
janielsen's idea seems crazy but give it a try..
put it in the freezer for few minutes then take it out
and then try to get into recovery mode..
you'll be able to do that
if you see a triangle with ! mark at the center that means it's a serious hardware issue and we can't do anything about that you have to send it to htc service center
Ha, funnily enough I did try the freezer thing but that didn't work either. What did work was booting into fast boot, connecting the usb and flashing with an official RUU in windows.
The phone is still stuffed!!!
It now has an official htc rom, no root, no mods, nothing... just stock!
But whenever it has to do a bit more processing like viewing a complex web page with flash, playing a game, downloading from the market it resets itself. Why?
I am starting to think it's a hardware problem but I need confirmation. I tried different roms but I get the same result. Has anyone has the same experience???
well i have sent my phone in fore repare the trick whit the freezer is only so u can unroot it so they cant see that it has bien rooted
the problem is that the cpu is getting to hot
Hey janielsen,
I had a feeling it was a hardware problem, because it only resets when it's doing a lot of processing.
But what can they do? Replace the CPU? Did they say how much it costs?
I bought my phone second hand so I don't have warranty.
yes u have warrenty because htc can see by the imei when the garanty is running out
they will replace the mainboard
FreshNClean said:
Hey janielsen,
I had a feeling it was a hardware problem, because it only resets when it's doing a lot of processing.
But what can they do? Replace the CPU? Did they say how much it costs?
I bought my phone second hand so I don't have warranty.
Click to expand...
Click to collapse
i thit also buy my second hand an didtn have the warrantypapper
but they said that i still have the 2 year warrenty so my is in fore repair
i shut get it back this week

[Q] Back to Stock-ROM => SOLVED

Hello,
I've a Desire were Cyanogen 7 is installed - as I need to return the phone I need to restore the Stock-ROM.
Have downloaded RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed.exe but when I try to install the phone stuck during the 1st reboot (HTC logo on black background appears) and then the RUU aborts (waiting for bootloader.....then error 171).
What have I missed?
Thanks for your help!
Is that the RUU that your phone came with?
No, downloaded from a link here at the forum - got the wrong one?
The thing u have to do is first install htc sync, then connect ur phobe to the pc, when ur phone reboot by installation ur internet should be turned off. Its the driver that creates problem. Works for me perfectly..
Gud lucj
Sent from my Desire HD using XDA Premium App
I had problems installing from RUUs, I used a zip file. Look in this thread:
http://forum.xda-developers.com/showthread.php?p=10417988#post10417988
I got the same problem.
Need to return to stock but for me it won't even recognize the Phone when i plug it in. Which is strange because i can access the files through windows and all, but it says it's not connected in the RUU. :S
I think my "problem" ist ClockWork - it seems that the phone don't get into the bootloader (??) required to flash.
If I disconnect the usb while the HTC logo is shown it switchs to the loader and I can see a line RRU (normaly there are the four lines)
The first part seem to work (check phone, initiate reboot, ....)
SOLVED:
Just killed the RUU while the device showed the HTC logo and restarted the RUU.
Then the update recogniced the bootloader and installed the stock ROM.
what do u mean by killing the RUU?
*g* Windows TaskManager & killed Process
or you colud just run the ruu from fastboot lol its much easier and less likely to brick ur phone than force closing the ruu in the process of searching for the fone
oh....hmmm....
Good point - tried a lot but never tried that....damn
1st you have to flash the ...bootlloader for stock romss ...the same way u did before installing .cm7
u can find it here
alpharev.nl
flash alpharev for stock rom..... and then do a full wipe and install the rom through recovery
u cannot install stock froyo over alpharev cm7
boot.
Yes you can as the RUU replaces the AlphaRev HBOOT with the stock one. I've done it with no issues

Stuck in Bootloader Problem.

A fishy problem.
I'm stuck in bootloader when I restart the phone.
If I rest the phone for a couple of hours i starts as it should, but if i restart it will come into the bootloader and is stuk there.
I can restart as many times as I would like but still stuck. I cannot Hard reset since restarting means I'm in bootloader.
I have managed to connect it to USB port. Performing Task29 with MTTY.
I have reflashed simplicity:s ROM after task 29 with no luck. Still stuck in Bootloader when restarting. then I have to wait for 2 hour with battery disconnected and the phone can start.
anyone who knows how to fix this problem?
thanks
/Ulf
Try flashin a different rom.. go into the bootloader do a task 29, hold volume down after it finishes, but b4 it boots up to get into bootloader again them flash a rom..
Sent from my SPH-M910
Hi
Go www.htc.com, select your country (IMPORTANT STEP!!!), find downloads (should be somewhere at support), download official ROM (it require P/N code, you can find it under battery, important for check ROM compatibility), flash. Should work.
Hi guys thanks for input. I tried both of your solution, but it failed. I now have the official ROM (but not official Hard SPL) And I still have the same issue.
Anything else I can try with?
Look for locking up precedure and go to the vendor if the phone ha warranty.

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