Txt Message Problem - Desire HD Q&A, Help & Troubleshooting

Hi Guys,
Today the messaging app on my HTC Desire HD would not start (force closing all the time). My provider (Orange) got me to take out the battery to reboot, which did get it working again - the downside was that all the messages were gone.
Now I had about 1400+ messages, which luckily I'd backed up to an xml file, Orange reckon it's the volume of messages that's causing the problem as they're stored on the SIM card - does anyone know of an app that will move them to the SDcard, the phone does not provide that option as far as I can see.
I really don't want to lose the messages and it was fine on my HTC Hero.
Regards,
Grabbit

Hi, search the market for SMS Backup & Restore. It does exactly what your after.

andyharney said:
Hi, search the market for SMS Backup & Restore. It does exactly what your after.
Click to expand...
Click to collapse
Its not just you. me and a friend of mine both had force close today on dhd and then messages gone
Sent from my Desire HD using XDA App

So, is here any solution then? What to do, because I also got force close today and all messages gone?? Is there any way to get them back??
Tnx

It's an issue with all Android phones and Google have not fixed it for a year.
http://code.google.com/p/android/issues/detail?id=5669
Sent from my Desire HD using XDA App

Related

[Q] After all this time, HTC have still not fixed their SMS app...

Still the same,
Messages sent straight after recieving go in front of it on the list
Me: fine thank you 22.07
Friend: How are you? 22.07
This is just stupid! Please fix this HTC, this needs to be addressed
JD
JupiterDroid said:
Still the same,
Messages sent straight after recieving go in front of it on the list
Me: fine thank you 22.07
Friend: How are you? 22.07
This is just stupid! Please fix this HTC, this needs to be addressed
JD
Click to expand...
Click to collapse
Download SMS Time Fix app from market, it will fix the sms time issues.
Your a diamond
Sent from my HTC Desire Z Beast
Does anyone have the problem where when you flip out the keyboard to reply to an sms (in the sms app) and after typing for a bit, the smses scroll up a bit and you can't see the text input box anymore? I suspect that it happens after all the smses are fully loaded in the app...
Sent from my HTC Vision using XDA App
jark99 said:
Download SMS Time Fix app from market, it will fix the sms time issues.
Click to expand...
Click to collapse
Awesome thanks!
Sent from my HTC Vision using Tapatalk
i find once in awhile that sms time fix app doesn't always fix the timetamp, but its better than nothing.
I have a problem when, deleting a message thread from within the thread. Menu, delete, confirm, etc. Then it automatically goes to the message list, but, pauses for 5-6 seconds before letting you do anything.
Sent from my HTC Vision using Tapatalk
skulk3r said:
Does anyone have the problem where when you flip out the keyboard to reply to an sms (in the sms app) and after typing for a bit, the smses scroll up a bit and you can't see the text input box anymore? I suspect that it happens after all the smses are fully loaded in the app...
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Same exact problem here. No solution so far
diogoperas said:
Same exact problem here. No solution so far
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Click to collapse
I believe it's related to pressing the function or shift keys. I think it scrolls up to show the icon at the status bar at the top.
coniferous said:
I believe it's related to pressing the function or shift keys. I think it scrolls up to show the icon at the status bar at the top.
Click to expand...
Click to collapse
I also have this issue. I'm somewhat relieved to know my phone isn't broken but am frustrated to hear that it's a longstanding software bug. Anyone know of any good trustworthy third party SMS apps? I don't particularly like the HTC one anyway.
tomgibson said:
I also have this issue.
Click to expand...
Click to collapse
Me too, it's a very annoying bug for a physical QWERTY phone!
There's a whole separate thread on the SMS/scrolling issue - http://forum.xda-developers.com/showthread.php?t=829535
tomgibson said:
I also have this issue. I'm somewhat relieved to know my phone isn't broken but am frustrated to hear that it's a longstanding software bug. Anyone know of any good trustworthy third party SMS apps? I don't particularly like the HTC one anyway.
Click to expand...
Click to collapse
Handcent SMS. You can use the HTC sense widgets with it too... even if they are slow.
have any of u had the issue w/ not being able to send photos that was the only issue ive really had besides the scrolling i didn't mind that too much but not being able to send photos through sms is a headache for me

[Q] My DZ just lost all my old SMS/MMS Messages...

My DZ just lost all my stored SMS/MMS messages.
Got a new msg this morning but I couldn't view it in the standard SMS app, in fact there were no old messages displayed. I could see it in the widget view but it was the only msg there.
Deleted it and now I have no old messages.
Has anyone else seen this problem?
I'm running the stock ROM in my UK SIM free DZ.
Regards,
Richard
Weird, someone else had the same problem earlier today.
http://forum.xda-developers.com/showthread.php?t=865035
steviewevie said:
Weird, someone else had the same problem earlier today.
http://forum.xda-developers.com/showthread.php?t=865035
Click to expand...
Click to collapse
Happened to me last week! Backing up all my SMS to Gmail now.
simbloke said:
Happened to me last week! Backing up all my SMS to Gmail now.
Click to expand...
Click to collapse
How do you do that? Cut and paste or is there an app to do it?
R.
dicko99 said:
How do you do that? Cut and paste or is there an app to do it?
Click to expand...
Click to collapse
http://code.google.com/p/android-sms/wiki/UserGuide
steviewevie said:
http://code.google.com/p/android-sms/wiki/UserGuide
Click to expand...
Click to collapse
Thanks. That's a really useful app.
R.
The same happened to me last night. The sms app crashed first and when i opened it again all was gone.
I'm now running the 'SMS Backup & Restore' app to autobackup since backing up to Gmail isn't able to restore your sms back to your phone.
Something similar happened to me. All of the contacts on my sim card disappeared. I had to send them to my z using bluetooth from my old phone...
But my messages remained intact
Sent from my HTC Vision using XDA App
It just happened to me, one hour ago all were there, but now .. empty list ..
That's very strange..
Happened to me once last month. Luckily I use SMS Backup+ to backup my SMSes to gmail. Interestingly, the messages are also gone from htcsense.com, which is supposed to back it up to the HTC cloud.
Seems like it's a known problem but HTC doesn't know how to fix it yet.
Happened to me yesterday also...
I suspect it's htc sense synching with the website, loosing all the data!?
lovelldr said:
Happened to me yesterday also...
I suspect it's htc sense synching with the website, loosing all the data!?
Click to expand...
Click to collapse
That's a good suggestion, I wonder if that's what it is ?
Hello,
It happend to me last week. All my SMS are gone, but I'm not synching my SMS with the HTC Sense website.
Is that a HTC Sense problem or a general android problem?
Sent from my HTC Vision using XDA App
one thing yall havnt noted is that how many text messages did yall have before it all got erased? On my g2, ive had around 6000 messages before it erases everything, then i just restore my backed up messages. But it is still messed up that it clears
Had the same problem, with over 1500 msgs sth went wrong and all the txts were gone ...
now got problems with flashing camera but will tell about it in different thread.
I had this happen to me once about a month ago.
I can't remember exactly how many messages I had, but it was no more than 200-300.
It occured while I was running CM6 RC3. Have not been able to reproduce the issue since...
Interessting, so when it happend with CM6 its probably not a HTC Sense issue.
I lost something about 1100 SMS with plain HTC Sense 1.72. I was receiving an SMS and I saw the message text in the notification bar. When I draged the notification bar down all SMS were gone.
Sent from my HTC Vision using XDA App
WattWanderer said:
Interessting, so when it happend with CM6 its probably not a HTC Sense issue.
Click to expand...
Click to collapse
If it happened with CM6 it's probably a different issue though, since CM uses a different SMS app anyway.
Sent from my HTC Desire Z
WattWanderer said:
Interessting, so when it happend with CM6 its probably not a HTC Sense issue.
I lost something about 1100 SMS with plain HTC Sense 1.72. I was receiving an SMS and I saw the message text in the notification bar. When I draged the notification bar down all SMS were gone.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Just happened to me as well. DZ and I updated with the OTA the day it came out. very weird. I don't think I lost anything important, but this is very annoying.
Use SMSBackup+. Works insanely easy and it saved my texts when I moved to CM7. Interestingly enough, the next morning all my texts were gone, restored the backup again and haven't had a problem since. Good thing is it will back up each message right after you get it if you want it to.

SMS got wiped out.

Hey guys, have you encountered your sms got wiped out? I uninstall launcherpro and suddenly handcent got force closed and then the next moment I know is my sms got wiped out already.
Any ideas about this?
Sent from my Desire HD using Tapatalk
Same happened to me on stock v2.2. This seems to be a common Android issue and likely related to the amount of SMS messages you had. Mine were 2500+ after importing from my old phone.
Google this for more info: android Issue 5669
That's weird! My sms is definitely less than 500 to start with it. Any other ideas? Common android issue? Don't have the issue previously with htc desire.
Sent from my Desire HD using Tapatalk
I know its not helpful now, but check out SMS Backup + on the market. It backs up your SMS, MMS & Call logs to your GMail. And best of all, its free.
Latest DHD OTA update seems to improve SMS stability. The messages app crashed but did not lose the messages with the update this time.
Sent from my Desire HD using XDA App

Insert SD card ?

What's the deal with every time I try to save a mms it says insert sd card and the phone don't have one !
Sent from my HTC One X using Tapatalk 2
YoungAceAtlanta said:
What's the deal with every time I try to save a mms it says insert sd card and the phone don't have one !
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I have the same issue...
The only fix I have found is restarting the phone.
I have posted this question as well, with no answers....
Fix
I solved this issue by installing a 3rd party sms app (like chomp or go sms) and saving it from there.
bl00dshed said:
I solved this issue by installing a 3rd party sms app (like chomp or go sms) and saving it from there.
Click to expand...
Click to collapse
I appreciate your thoughts, but I really want to stick with the stock messenger.
I will say that messaging around in the messanger settings ,hitting the default settings tab has fixed this issue so far
Sent from my HTC One X using xda premium
Seems like the reset worked for me aswell. I never had this issue when I first got the phone, this is something that seems to have happened during on of the upgrades, at least for me.
Also the option to set save point for images is grayed out in the MMS settings, I checked the selected value and even though the settings says to save to the phones storage it still asks for the SD card.
Anyhow I'm glad the reset worked. thanks for the answer

[Q] Messages app working too slow!!

PLEASE HELP! My messages app is working soo slowly! when I open a conversation, it says 'Loading' and after about 5 mins, the conversation opens up. It's so slow! Why? Is it because I have all the messages stored in my phone memory? or is it something else? How to make it fast?
yeah same problem here. Weird. Thinking its all the past messages. Guess you have to delete the conversation every once and awhile. Oh well.
Sent from my HTC One V using XDA
Hi, I have the same problems . Your phone is repaired. Replacing the motherboard. After 10 days the problem is back. Yesterday I made a factory reset, 2 minutes today I opened SMS. I reported this problem HTC and they know nothing about.
Sorry for bad English.
Go to app info of messages, from there select clear data. It will probably solve the problem....or do a factory reset..
Sent from my One V using xda app-developers app
Its cause ur killing apps from the task manager done of them are needed for htc messages to work don't click kill all
Sent from my One V using xda premium
I think I solved on my phone...
Paresh Kalinani said:
PLEASE HELP! My messages app is working soo slowly! when I open a conversation, it says 'Loading' and after about 5 mins, the conversation opens up. It's so slow! Why? Is it because I have all the messages stored in my phone memory? or is it something else? How to make it fast?
Click to expand...
Click to collapse
After much frustration with the slowness of the message app, I tried this and it worked very well so far:
From within message app, select Menu...Settings...General... and uncheck the first three (all three) options under "Recipient list settings."
I guess that limits your search options from within the app. For me I probably don't use that function anyway, and even if I did I would trade it for a quicker app. To me, text messaging is worthless if it is not quick, otherwise I would just call or email.

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