"V Cast Apps" Error - Something with the app, or my account? - Droid Incredible Q&A, Help & Troubleshooting

Hey guys, I have a DInc for a work phone here, and we're trying to test something with the VCast Apps app, but when we try to get into it, it launches and gives us the following error:
"Error: Unable to verify your account information. Please call Customer Service."
Thing is, our Office Manager isn't in today thus VZW won't speak to any of us about it. Has anyone else experienced this before? I'm just trying to see what this error is all about. I've already tried going into Manage Applications and clearing out the data for VCast Apps, tried soft resetting the device, and I've made sure it's signed into GMail and all that stuff. I'm fairly sure it's an account issue but I figured I'd poke around XDA and see if anyone has any input
Thanks in advance, any help is greatly appriciated!

I've had that error too before. I don't use that VZW stuff still but if I remember correctly, I could turn off WiFi and that apparently helped it work for me.

Related

Deleted Gtalk -- Easiest fix?

I uninstalled Google Talk (accidentally) via Titanium Backup. Obviously a decent screw up as it kills a lot of services without it.
I tried searching for a posted apk, but no luck. Tried extracting it from the roms used in toasts root method, but failed.
I'm an idiot. Flame away, but help, please.
Skrypt said:
I uninstalled Google Talk (accidentally) via Titanium Backup. Obviously a decent screw up as it kills a lot of services without it.
I tried searching for a posted apk, but no luck. Tried extracting it from the roms used in toasts root method, but failed.
I'm an idiot. Flame away, but help, please.
Click to expand...
Click to collapse
You're not an idiot because you made a mistake...you're not an idiot period.
I removed it too and I just downloaded damage control, unzipped it, went through the folders, and grabbed gtalkservice.apk out of it, pushed it to my phone and voila...buttt I attached it for you anyhow...
Cheers, mate. I'll give it a shot now.
EDIT: ooo, I love you. If you're ever in Gainesville, FL, I'll buy you a beer. Just PM me! hah
This could be a stupid question but humor me please. What is google talk for??? I've set it up to not activate automaticly but it does anyways killing my battery. Is it needed?
It's a messaging app, like instant messenger type. I don't know if you can actually delete the apk without problems occurring. I wouldn't imagine it eats too much of your battery though.
GTalk as system service
I feel the same as the original poster.....like an idiot.
I deleted the GTalk application as I was not using it and was trying to free up more space. However, I started receiving the "com.google.process.gapps" error soon thereafter.
In looking through forums and the internet, it appears that is a very common error with many causes. However, having the android sdk, it was suggested to use adb to get a bugreport.
In looking at my bugreport, I saw a lot of references to calls to the GTalk service. It is an underlying system service and it appears used by other apps as well. For example, I noticed that my GMail was not syncing consistently and I found myself manually refreshing to get it to sync.
I also noted that almost without fail, when I installed new apps in the Marketplace, I would see the "com.google.process.gapps" error.
My recommendation: Keep GTalk on your phone!
i did the same thing.
What does it mean to push a file to your phone? I dragged into onto my sd card and it still is giving me errors in the marker and constantly syncing...
Help!
This may sound really dumb but how do i go about installing the apk file? it tells me that im not allowed to cuz Google talk isnt referenced in the android market
Google services on your phone rely heavily on GTalk, as you guys are seeing. Even if you don't use it you need to keep it if you want to use pretty much any google apps such as the market, gmail, etc.
To install just put the apk on your sdcard, navigate to it using your favorite file explorer and click on it. Your phone has an installer that will recognize the apk as such and ask you if you want to install it.
Because RavenII was kind enough to post the apk you guys should be able to do all of this right from your phones.
*edit- I don't think it will be a problem but if you are not rooted you might get hung up on the install... wait a second.. if you're not rooted then you wouldn't have been able to remove it in the first place haha
I uninstalled Gtalk and everything is still working fine on my Evo no problems here.
nebenezer said:
Google services on your phone rely heavily on GTalk, as you guys are seeing. Even if you don't use it you need to keep it if you want to use pretty much any google apps such as the market, gmail, etc.
To install just put the apk on your sdcard, navigate to it using your favorite file explorer and click on it. Your phone has an installer that will recognize the apk as such and ask you if you want to install it.
Click to expand...
Click to collapse
This is a true statement. I am running DC 3.5.
My bad, I was navigating to the wrong file. Up and working now.
Is google voice important? I uninstalled that and I am having issues getting voicemail but I dont think its because of google voice. I was messing with voicemail the last few days and now I cant get it to work.
twilk73 said:
Is google voice important? I uninstalled that and I am having issues getting voicemail but I dont think its because of google voice. I was messing with voicemail the last few days and now I cant get it to work.
Click to expand...
Click to collapse
GVoice is awesome, I use it and love it so I'm curious why you got rid of it but NO, it is not critical to anything on your phone, you can get along just fine without it.
If you were using gvioce and now you are not then you need to be sure you've done the following:
-Dial *38 and hit send. The call will drop and your gvoice line will be disassociated with your phone
-Under menu>settings>call_settings>voicemail_service make sure it is set to "my carrier"
-Under menu>settings>call_settings>voicemail_settings make sure your Voicemail number is set to your cellphone number
That should get you up and running.
I will offer this: I don't know what caused you to decide not to use gvoice but I had tons of problems with my Sprint voicemail service interfering with gvoice. I called Sprint and had them actually remove voicemail service from my account. GVoice has been flawless since then.
Looks like a spoke too soon. Sync keeps getting stuck at the google contacts part, gives me an error saying "sync is currently experiencing problems. it will be back shortly."
Anybody know what gtalk (or any other critial programs) has to do with this?
imthekiller said:
Looks like a spoke too soon. Sync keeps getting stuck at the google contacts part, gives me an error saying "sync is currently experiencing problems. it will be back shortly."
Anybody know what gtalk has to do with this?
Click to expand...
Click to collapse
lol, I almost posted that you must have some special setp because you would be the first.. but I didn't want to sound like an a-hole..
I don't know specifically what it is in gtalk that maintains google services, it's probably the program they use to maintain the google accounts database..
Correct me if im wrong, but I thought there was a thread that confirmed that in froyo Gtalk isn't really necessary in order for all the other Gapps to run correctly. I know for sure I don't have Gtalk installed and everything is working fine in my Evo.
Sent from my PC36100 using XDA App
tony0691 said:
Correct me if im wrong, but I thought there was a thread that confirmed that in froyo Gtalk isn't really necessary in order for all the other Gapps to run correctly. I know for sure I don't have Gtalk installed and everything is working fine in my Evo.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Interesting, I haven't heard this but it wouldn't surprise me
not sure. any help on why my sync is f'ed up?
nebenezer said:
GVoice is awesome, I use it and love it so I'm curious why you got rid of it but NO, it is not critical to anything on your phone, you can get along just fine without it.
If you were using gvioce and now you are not then you need to be sure you've done the following:
-Dial *38 and hit send. The call will drop and your gvoice line will be disassociated with your phone
-Under menu>settings>call_settings>voicemail_service make sure it is set to "my carrier"
-Under menu>settings>call_settings>voicemail_settings make sure your Voicemail number is set to your cellphone number
That should get you up and running.
I will offer this: I don't know what caused you to decide not to use gvoice but I had tons of problems with my Sprint voicemail service interfering with gvoice. I called Sprint and had them actually remove voicemail service from my account. GVoice has been flawless since then.
Click to expand...
Click to collapse
How do I forward calls to my google voice number? My carrier is google voice and my voice mail number is my google voice number. If you call my phone number it doesnt forward to google voice voice mail. However if you call my google voice mail number and leave me a voice mail I get a Gvoice message. So its working so why not stick with it. I originaly didnt want to use it because i had to sign in and I didnt want it wasting battery lol.
Edit; Never mind I think i was expecting the wrong number to forward lol its working. I guess this means I will have to give everyone my google voice number now. I was kinda hoping I could forward my number to my google voice number. Or can I after typing this edit I confused my self great lol.
Off-topic.
I got fed up and reflashed DC3.5.

Market not working (download won't start) new Evo

Ok,
(Before those that have nothing to do start shouting, I have searched! I spend hours last night looking and time this morning looking. This error is NOT related to a googlemail/gmail switch..it is NOT related to internet connection..it is NOT related to some obscure cache issue [i think]. So now that caveate is out of the way....)
I cannot download anything from the Market. Here is the process as I see it...
- Open Market app from phone
- Find app I want and click download
- Go back to main Market screen and click download tab
- App sits there with a 'starting download process'
Now...if the error is somewhere there...can someone please tell me.
But...a few minutes later I get this...
- Alert noise goes off
- Alert says Google Talk authentication failed
- Go and stop the app in the running apps screen
- Find GTalk app on phone and start it up
- It hangs up on the Talk bubble screen with Signing in swirly thing just going round
- Eventually that alert noise goes off again
So...there seems to have been an issue many months back when UK customers switched from googlemail domains to gmail domains. But I have never had either. I am registered with google and I have one of my personal emails set up on that account. I can log into google, I can use Picasa, I can use the forums, etc.
Now, I already have three different email accounts to keep track of...do not need a fourth. But in a fit of desperation I tried to set up a gmail account last night. After 30 minutes of trying to find a user name I gave up. I do not want to be D.sablesurfer.432456 or whatever stupid azz suggestion it gives.
So...things I am wondering...
Is Google Talk integrated with Market somehow?
Can you just use Market with a regular Google log in?
How do I make google talk work since there appears to be no where on phone to change any settings?
Where is google talk looking on my phone for log in information?
Does this have anything to do with the weird sprint email address that seems to be registered to my phone? (Current username = [email protected]) (Obviously where my name would be my real name.)
Please help, the internet has been wholey useless in showing me an answer to this issue.
Oh...and if I log into google web page from phone...and choose Talk from the more menu...
....I am logged into Talk!!!
Yep, it just pulls right up with no complaints.
Ok, lots of looks no feedback.
I stopped by Sprint today and they say basically that my really old Google log in will not work. They said will need to set up an actual GMail account and replace it on the phone.
HOWEVER....there is NO way to replace it without the factory reset. Seriously? Has the Evo or HTC...or Sprint locked this thing down so much that you can never change accounts?
I changed password online...and the incorrect password screen ONLY lets me change password. The account name is greyed out.
I went into Manage Applications and the only button active is the Force Stop. The Clear Data button doesn't even exist. And after the force stop it still does not exist.
How does this make any sense? Really? People are NEVER going to change accounts? Sounds way too strict to me at moment.
So basically...unless anyone else has an idea...on the Evo (not heros or g1's)...I will have to do the factory reset tonight? This sucks.
Have you tried settings, accounts and sync, click on the google account and hit remove account?
Yup, no go. The default in the Evo seems to be permanently locked in. Well until you do the factory reset. I just posted my findings/tip over on general. This is a pisser for a newbie to android and as a LONG time programmer sucks to be locked in like that.
My market was useless earlier.
the name###@sprintpcs.com is just sprints username for you, it's used for network stuff
I'm having the same issue. tired the google search too ... wish I didn't have to do a hard reset... I hope somebody come up with a fix for this
EDIT:
Here's all that I did. I'm not sure which part fixed the issue.
*I un-synced Gmail (still didn't work)
*I deleted the pop Gmail account I had set up (still didn't work)
*I went into the market, canceled everything that was pending a download, then I re-synced Gmail, and set my pop Gmail account back up and BAM!!!! It worked. (Oh and I restarted after I did all of this)
Hope this helps...
Same problem here, hope someone with great idea can help. I am also struck on my HTC evo
Market still won't downlaod
I'm on JI6,
i have this problem that i cannot get the Market to download.
I didn't see and end to this story, only that it could be a Market problem.
But still i have this issue now for 3 days, i did most of the things in this thread.
nothing works ...
HELP
This happens to everyone.
Go to applications.
Click all applications.
Find market. Click market.
Click, clear cache, and clear data.
Restart.
I'm over that, clear the data of download manager ,and from the Market application, removed the update from the market , wifi on , wifi off .....
Still wont download
Then it's your internet if that does not work.
Check your firewall
what firewall , if i work in 3G ?
I'm having the same problem...I just flashed Myn's 2.2 RL3 and it is no different than it ever was. It's pissing me off. I've tried every solution that I could find.
I was having a similar issue with my Evo running OMJ's 4.5.
On the market.android.com site I would click install, select my phone, and it said my install would start shortly, but it never did. I scoured the net and found a fix that worked for me. Try this:
Menu -> Settings -> Appplicaltions -> Manage Applications
Select the 'All' tab
Scroll down and open 'Google Services Framework' -> Clear Data and Force Stop
Hit back and open 'Market' -> Clear Data, Clear Cache (if available), and Force Stop
Reboot
Open Market. You are going to get an error, be patient and let it sit for a moment and it will come up by itself.
You should be golden after this. Let me know how it works for you.
Why must people resurrect dead threads, do they lack the ability to read, the last post to this thread was in the first week of november, if this was still happening, this would be an active thread.

Login problems with the HTC Mail application?

Hello all.
A few weeks ago, my HTC mail app started acting up telling me "Login failed" anytime I tried refreshing the app to check my emails from both my Yahoo & Gmail account I have set up on it. I called Sprint, and after a ##3282# mission with them, they were able to get it to work.
However, yesterday it started doing it again. This time, I tried the #3282# technique myself to no avail. I tried clearing the data from the app, but when I try to enter my user name/password, it tells me the info is incorrect. I know it isn't, because I can login on any computer, and even the Yahoo app works. However, I like using the HTC app for my emails and I want to get that one working again.
Sprint is now telling me they don't know what is going on, and want to:
a) Do a complete factory reset to my phone, or
b) Take it in to a Sprint store for service.
Does anyone have any ideas of something I can try before giving in to them?
I have the direct number to Sprint Tech Support, and they have me on hold researching the issue now. However, I don't think they are going to come back with anything helpful. I think I just got lucky with a good tech the first time I called and am now dealing with far less tech-savvy people.

[Q] Contacts Storage: Clear Data - Exactly what does this do?

Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Anybody have any information here??
Thanks.
Try this
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
yctan2020 said:
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
Click to expand...
Click to collapse
Very interesting! Looks like it just came out this month. This is an incredibly common problem, if you read Google's "support" forums, which I find hard to believe how this is such a core function of the whole Google enterprise.
I wonder what this App is doing behind the scenes, or actually how it does it. All of the reviews so far are very positive, although there are only 11 of them at this time. I'll probably monitor this for a bit, and then try it out.
Thanks!
I exchanged a quick email with the Author, and went ahead and installed and ran the Contacts Sync Fix App. It identified a single problem, fixed it, and my error message is now gone, and sync continues to work fine. I went ahead and bought the ad-free version for $.99 - I have no idea if a problem will recur in the future, but I'll now be able to fix it. And besides, he fixed something Google has been unable or unwilling to do!
This solved my same problem
Download contacts fix app from android play market
DLCPhoto said:
Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Click to expand...
Click to collapse

Can't make Google Play purchases with N910V

Here is an odd one. I can't seem to find any answers anywhere and Google Play support was no help.
I can not make any purchases in Google Play or apps using my phone. I can do it on any other device, but not my phone. I even borrowed an identical phone and logged into it and I could make purchases there.
I was running this:
http://forum.xda-developers.com/note-4-verizon/development/rom-paulpizz-rom-t3360469
I did the recommended clearing Play cache and all that. Then factory reset. Still nothing.
Out of anything else to try, I even did this:
http://forum.xda-developers.com/note-4-verizon/general/debrick-procedure-t3370661
Used this:
N910VVZW2BPA1 Stock Restore
and went completely stock.
And nothing.
Something, somewhere is preventing play from making purchases.
When you click on purchase, it give you the option of what method of payment. I won't matter what I use, they all return the same error.
I enter my password.
Then I get this error.
The exact wording of the error is:
Error
Your order couldn't be processed because there is a problem with your payment method. Please try again or contact us.
Please this is driving me nuts.
Also, I have an identical phone handy. Both were purchased at the same time from the same vendor. I can check things between the two, I just at this point have no idea what to look for.
I'd even clone that one if I could figure out how.
Thanks in advance!
--James

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