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Hi.
i got a unbranded Touch Pro2 in france. the battery stand 2 days before the first recharge. but seems i got a problem of recharging.
i decide to recharge it when the phone is ON, but seems it consumes more than recharge speed. there are less and less electric in the battery, even the screen is Off, and no applications running, and all connections are disabled (WIFI, Bluetooth, Data Connection) except Phone
so i have to take the phone completely OFF, with a cable USB connected to the computer, now it is more than 6 hours, but the recharing light is always "Orange".
this is my 3rd HTC phone, and i never met this problem before. as the first recharge of TP2, is it normal to me?
thanks in advance of your help
Try the supplied wall charger - will do the job a lot quicker!
michi123 said:
Try the supplied wall charger - will do the job a lot quicker!
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Thanks, nearly 6.5 hours with usb cable. the light turns green, so i can start it now.
but i still not understand why it consumes more quickly than recharge. i will see if it happens only in first charge.
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
flippy said:
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
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same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
same here with the usb cable ...well is not the usb cables problem but the usb plug in the phone .
concerning charging from a pc laptop.....
if i leave my phone overnight charging from the laptop and the laptop goes into standby ,even if the battery is 100% it gets totally discharged with in hours!!!! this while plugged into the laptop!!!
what a hell is this , i mean, m i charging the laptop from the pda or what!?
this is a serious bug that htc needs addressing.
please note that there is laptops that do not power down usb ports while in standby, i got one that does just that.
now my eee-pc1000h doe power down the usbs ports when going into standby.
x_sliver said:
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
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Well i know that but that is becous they also have the headset on the same port. As far as i know you should be able to use a normal usb cabel with the device.
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
crazy talk said:
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
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I have noticed that my TP2 can complain with a popup warning that there is insufficient power to charge when connected to my Dell laptop. I think it just stops charging at this point. After that it is downhill all the way!
I agree that there is something strange going on with the TP2 recharging from a USB port. I got my TP2 as a replacement for my HTC Universal. I am using the TP2 on the same port with the same cable. The Universal was very straightforward - plug it in and it charged regardless of whether it or the PC was on or off. The TP2 is very different - leave this connected to a powered off PC overnight and I routinely find that the TP2 has reached critical battery low the next morning. This means that not only does it seem not to have been charging, but it must have been "on" overnight (where the power management settings should have turned it off) in order to deplete the battery to this extent, regardless of whether it was charging or not. The battery charging light (amber to the left of the ear speaker) is on throughout.
The power management information is also odd. This AM it reports last full charge at 23:12 last night and since last full charge a standby time of 6h39m, talk time of 0 and device usage of 2h55m. However, it wasnt used at all after about 20:00 last night and power management should have turned it off after 30 mins.
It charges normally from the USB port when the PC is on.
Any ideas?
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
I got the power error in my car last weekend. Running with the splitter, with 3.5mm into car sterio and car charger plugged in. Was running slide2play and the pop up showed up. Come to find out, later on the charging light wasnt on the phone anymore. Tried the wifes tilt 2 and it wouldnt charger hers either. The car charger died.
BUT, at the time the error came up, the charging light was up and running.
cekc said:
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
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Total nonsense, I plug my phone into my computer here at home to top it off on the weekend and it does not have ActiveStink on it.
Problem with TP2 and Mini USB sync/charge cable
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
TP2_Dublin said:
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
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Do you use Internet Connection Sharing?
rr5678 said:
Do you use Internet Connection Sharing?
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No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
TP2_Dublin said:
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
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I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
sirphunkee said:
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
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That was my first thought but I have now tried three different cables, from two different e-bay sources, with the same effect. However, I haven't yet tried any of them with any other device - I'll try that at the weekend and see what happens.
Hey
Whenever ive had a phone with a usb port in the past ive usually charged it via USB connected to my PC. However, with the desire it takes about 45 mins to improve battery by 1% when connected to pc, whereas is takes about 1 min to do this when connected to AC. Ive never had this with any other phone which is why im wondering whether theres something wrong there
anyone else have this issue?
I'm pretty sure most devices do this.. any I've toyed with have..
it might be slower, but its never been this much slower. In fact, ive just had it plugged into usb for the last hour and the battery has gone DOWN 3%!!!!!
The current that you can draw through a USB port probably isn't as much! can't remember what the USB standard is but it's more that likely a lot lower than the AC charger
Yes, I am experiencing the same thing. On USB 1% every half an hour, on AC like 1% per minute. Still, I don't know what is causing this. The output power of AC and USB are different, but they shouldn't be this much.
is your laptop running on the mains or battery?
is your charging cable original (htc desire) ?
my laptop is running on the mains/AC but i am not using the cable that was originally bundled with the desire....should that make a difference though? Surely a USB cable is a USB cable?
Same here. Very slow on USB.
Wiki says this:
However, many devices require more power than this method can provide, and will not work in this type of hub.
USB current (related to power) is allocated in units of 100 mA up to a maximum total of 500 mA per port.
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ive generally always charged my phone via USB and never had this problem with any phone. the desire must be sooo power hungry. Im actually at a stage now where even if i plug it into the USB port, it still loses charge
One usb hub can provide up to 500 miliamps of current, one port just 256. The ac adapter can give you 1000 ma. So do the calculations yourself
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Sent via the XDA Tapatalk App
Since I have had my desire I have never charged it via the charger my pc charges it even when its turned off and I've never had any problems with charge speed.
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i found the htc cable to be more effective than a micro usb one from samsung.
I've charged my phone from my PC loads of times. Takes about twice as long (roughly, I've never actually timed it).
Definitely not 1% per half hour though!
What is your setup and are you doing with the phone whilst it's connected?
With WiFi and 3G and the screen left on, I get +1% every 3.6mins using the PC USB.
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- Sent via my HTC Desire -
no, i definately dont get it charge that quick. Also, for the record, when using gps connected to a car charger, it doesnt ever charge, it only loses charge at a much slower rate (not good for long journeys!) unless i switch the screen off
When its connected to the pc im usually not doing anything with it. If even tried it with the phone switched off before, charged it like this for an hour and then when i turned it back on it had only charged by 2%
what do you want to know about the setup? Could it actually have something to do with the fact im not using the original bundled USB cable? I just cant see that being a factor
something is definitly wrong with either your cable your phone.
Let's try to cancel out one of those factors:
-have you tried using a different able?
I have NEVER used the AC charger, i've always used the usb charging method, and it takes about 2 hours for a half charge.
ill try using a different cable and see what happens. could the fact im charging it off a netbook be a problem? i wouldnt have thought so as i always charged my last phone (touch diamond) off this netbook too
ok, so it seems the USB cable used DOES matter. When using the original one it charges a lot quicker via USB ... AND AC
i didnt realise different usb cables have different power transfer rates....i guess now i do
Do this test.
Try to charge the phone while it's off.
The power controller of the phone needs to split the power between the phone requirements and the charging of the battery.
I think that your phone is drawing to much power so there is very little left for the battery charge.
So 1. test the usb cable 2. test the power consumption of your phone.
I have no problems charging my phone, when it's connected to my desktop.
Use it all the time at work.
Anyone else notice that our Nitro is rather fickle about the power source it receives?
If my battery is completely drained, it MUST be plugged into a higher power source than USB (so far a wall charger that ouputs 750ma works) until it gets an initial charge (usually needs at least a couple of %)...Then it will accept charging from USB (USB provides 500ma).
I can tell when it's in this "state" because it remains dead if I plug it into USB and then if I plug it into a wall charger the touch buttons at the bottom flash for a few times and then the LG logo pops up and finally a charging battery icon comes on. Considering this sequence, this seems like a functionality of the phone. I wonder if this is common, my Nexus One certainly didn't have a higher-initial charge rate requirement when the battery was dead.
I've experienceed the same scenario.
Sent from my LG-P930 using XDA
I only have chargers that operate 1.8amps and higher.
As the battery is an issue the higher the amps the faster it will charge
sent from LG OPTIMUS LTE using Tapatalk
Well I did notice that if it was on usb...and I had bluetooth...gps, and wifi...plus running some apps and stuff...the battery actually continued to drain I think they have the usb thing as a safety measure...for some reason...I think it's odd...but meh
try a usb cable that has 2 jacks plugs to connect to tyhe computer. These cables are often supplied with external hard drives as they they require more power than can be supplied by just one usb connection.
I was also having the problem of my p-930 discharging while plugged into compute usb jack - even when screen off nad only in charge mode. I have since bought a dual plugged usb cable and it charges now. Although I haven't tried it from a completely discharged state.
my spectrum is the same way.. i can charge it with usb.. but it takes about 15-20 minutes to get enough charge to turn on
Epyoch said:
Well I did notice that if it was on usb...and I had bluetooth...gps, and wifi...plus running some apps and stuff...the battery actually continued to drain I think they have the usb thing as a safety measure...for some reason...I think it's odd...but meh
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This! I only charge with a wall adapter now. I had a hard time charging it until someone here recommended this to me.
when i connect my cell to usb charge it gives error htc one x your phone is using more current then the chargeer is able to deliver error after some time?
USB?
what usb charger are you using?
kami2k said:
when i connect my cell to usb charge it gives error htc one x your phone is using more current then the chargeer is able to deliver error after some time?
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That means exactly what it says...you put your charger in your phone and use it,right?And if you play hevy games(or use some apps or use your internet browser) your battery drain is bigger then the charger can deliver to your phone.
Sent from my HTC One X using XDA
i am using the usb cable that comes with it to pc, and no application is running on it. just charging and i got the message
hm
kami2k said:
i am using the usb cable that comes with it to pc, and no application is running on it. just charging and i got the message
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but are u charging via the Original Charger or a laptop/PC/HUB?
Some laptop/PC/HUB aren't able to provide enough charge to the battery..
with usb cable via computer usb hub
I got the same issue too, tried to use google navigation in car with car charger (1A) via usb cable, same error message appeared. Checked the battery usage, highest usage is screen. is it means the screen drain the battery quicker then charging? it's a bit weird for me, any advice? Thanks
vinjo said:
I got the same issue too, tried to use google navigation in car with car charger (1A) via usb cable, same error message appeared. Checked the battery usage, highest usage is screen. is it means the screen drain the battery quicker then charging? it's a bit weird for me, any advice? Thanks
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Are you using the cable that came with the phone
Sent from my HTC One X using xda premium
kami2k said:
with usb cable via computer usb hub
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If you are using a non powered USB hub while it has other devices (e.g Hard disk) connected to it, then that is your problem. Connect the phone directly to a USB port on your PC.
P.S : On certain desktop cases, front USB ports may also give out this type of low power warnings, in that case connect it to one of the back USB ports.
Also USB to pc charge is a trickle charge very easy to kill battery if gaming and connected to pc.
Sent from my HTC One X using xda premium
stuart0001 said:
Are you using the cable that came with the phone
Sent from my HTC One X using xda premium
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Yes, it is. any idea?
kami2k said:
when i connect my cell to usb charge it gives error htc one x your phone is using more current then the chargeer is able to deliver error after some time?
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I got the same message today! Before charging, 76% remaining, after 2hrs, now only 24% left, I've never touched my phone once I plugged it into USB port (direct connection to MacBook Pro USB port), and the screen remains off, weird.
This error comes only when any heavy app is runing and is being charged via PC/laptop....and btw what was the charge on ur phone when this error occured?? It occured to me when i was charging it through my laptop and playing angry birds (the charge was around 10% when it happened)...
i guess the current provided by laptop is 0.5A and sometimes HOX can use 1 to 1.5 A....
The message is exactly what your usage is unless I have misread it. Like the poster above, the USB port maximum current draw is limited to 500mA (with temporary draw of 100mA for the No Dead Battery provision) whereas the charger supplied with your phone can deliver upto 1A. So at some point in time, esp. under heavy use you are likely to drain more than what you can add to the battery, esp. if it is getting trickle charged at lower current from your PC. I remember other similar examples with my old HTC Sensation detecting my USB car charger as if from a computer when using GPS and the battery level going down over the journey.
Next time try doing whatever caused this error but with a wall powered charger instead.
PhoenixFx said:
If you are using a non powered USB hub while it has other devices (e.g Hard disk) connected to it, then that is your problem. Connect the phone directly to a USB port on your PC.
P.S : On certain desktop cases, front USB ports may also give out this type of low power warnings, in that case connect it to one of the back USB ports.
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Click to collapse
I agree, a pc only gives 5V 500mAh output from the USB ports. u need atleast 5V 1A for the phone to charge in normal speed. I never use any charger that has less than 1A output. (my car charger has 5V 2.1A)
Just think of it like this: the bigger screen u have, the more power u need to charge since the screen uses the most of the device's power.
If you try to charge it with the pc's USB then it takes much longer time to charge it because the phone uses some of the power simultanously (even in standby mode)
Im charging my one x via the original wall charger, but i get the same error message too. And i didnt even touch my phone, no app were running at all
I get this message while charging in the car and using navigation. I got a 1A charger now for the car too.
Does anyone know what output charger is still safe to use with this phone? Can you go higher than 1A?
There is a bug in HTC One's. I've got an M9 and I get this message. It needs to be rebooted until the message stops appearing. Can take up to three attempts before it's clear.
hi guys.I used to charge my phone whole night so I did not really pay attention how much time it needed to charge full but for morning it was ready.so I decided yesterday to charge.it was evening and I noticed that it to very long time I unpluged it after maybe 4 hours and it was on 58%.Now I am charging it and it took more than 4 hours to reach 100%.have any ideas how can I fix it?battery life was 4 4.5 hours of screen usage lattely.can it be bocouse I used to leave it at night?
As you using a high power charger? Are you using home original Samsung USB cable?
audit13 said:
As you using a high power charger? Are you using home original Samsung USB cable?
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I use original samsung charger 2.0A output.the usb cable is not samsungs.can it make such a huge difference?
They can may a difference, even when transferring files or flashing and chargingI don't have empirical data, it's just my personal experience with android phones over the years.
just pluged in my phone.trying another cable .hope it works
JamesTSK said:
I use original samsung charger 2.0A output.the usb cable is not samsungs.can it make such a huge difference?
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There are lots of different quality USB cables. I had a rubbish one that actually discharged instead of charging it was that bad.
Get different cables (try and borrow your friends' cables) and run the app Galaxy Charging Current from the play store. This will give a charge current trading for your cable/psu combination. If your psu is a genuine 2.0 Samsung charger then a good USB cable should charge at 1900mA. Rubbish ones can be anywhere from 100mA worse than charging over USB from a computer) upwards.
Darren
Sent from my GT-N7100 using Tapatalk
I checked all my chargers and cables.I found out that there were only 2 cables which were good enaugh to charge with.I have not tested it in full charge but I think problem solved.I just needed original cable thanks for help!