In November, I purchased several apps. In December, I had to replace my Windows Phone (Samsung Focus). When I synced my replacement device, three of my purchased apps failed to sync. These three apps are:
When I try to repurchase these three apps either from my Windows Phone, or from the Zune software on my laptop, I get a message stating “already purchased” and the “buy” button is un-selectable.
Anyone have any ideas on this?
Thanks,
Dave
from the phone, you should merely just be able to search for the app in market place, and redownload it. you shouldn't need to hit buy.
The Gate Keeper said:
from the phone, you should merely just be able to search for the app in market place, and redownload it. you shouldn't need to hit buy.
Click to expand...
Click to collapse
Thanks for your suggestion. I gave this a try. It was difficult because I cannot find a search engine when I go to marketplace on the phone (Samsung Focus). In order to find a specific app, the only way I know of to do this is to scroll through all apps.
I found two of the three apps in question. I found no option to re-download the apps. The only options were “update” or “share”. I clicked on update.
I got a status bar that indicated both downloading and installing, but the apps are not found in my list of applications, even after a soft reset. Now when I go back to the apps in marketplace on my phone, the only option for these apps is “share”.
I really don’t get this.
Thanks again,
Dave
To search in marketplace open up market place and press bing
Sent from my SGH-i917 using Board Express
goldenpipes said:
To search in marketplace open up market place and press bing
Click to expand...
Click to collapse
You are awesome. Thanks a bunch for the lesson. It hasn't solved my problem but it's great to know and has certainly made my search easier.
Thanks Again!!!!!!!!
Update: Using the suggestions from this thread, I was able to resolve my issues.
It's fascinating that 4 calls to Zune customer service over the past 2 weeks were not able to resolve this. The people I spoke with simply did not know their product.
Thanks again for the help guys!
Dave
glad we could help. the search button is useful. app creators need to learn to use it more and provide functions through it so that we get use to using it.
if the app says update when clicking it on the marketplace, means it's already installed....
Related
I am trying to update an app that I purchased a few months ago (Where's My Water) on the newest ICS leaked ROM. When I go to the market and try to download it, it says purchased, and when I click download, I get an error message saying "the download of 'Where's my Water' was declined because you haven't purchased it."
I tried uninstalling because I assumed there might have been an issue when i restored the app from Titanium Backup but even after uninstalling I get the same error message.
Any ideas?
I'm guessing you didn't purchase it on Androids Marketplace but perhaps on Amazon? I ran into a similar issue and that;s what it was.
I bought it from the android market
Sent from my SPH-D710 using XDA
Read somewhere that during he 10cent deals if you did not receive an email concerning the purchase you didn't purchase it. I am in the same boat.
You have been Epicly Touched by Jesse Buck
did you try and install it from the web?
Jesse Buck said:
Read somewhere that during he 10cent deals if you did not receive an email concerning the purchase you didn't purchase it. I am in the same boat.
You have been Epicly Touched by Jesse Buck
Click to expand...
Click to collapse
This wasn't a part of the 10c deal. I paid 99 cents for this.
playya said:
did you try and install it from the web?
Click to expand...
Click to collapse
I tried installing it from the web. It says purchased on there, when I sent it to my phone, nothing happens.
I bought one game (the $6.99 N.O.V.A. 2) and it does the same damn thing. I guess its karma for all of the apps I got by other means
Sent from my SPH-D710 using xda premium
i have had this happen to me on several items i purchased, did everything them back, then i finally said screw it and got them "from other means"
If you have multiple Gmail accounts on your device make sure your signed into the one that purchased it from the market.
One thing you can try is to delete the app whether it be through TB or not and then reboot the phone. After startup then try installing. Hope this helps.
Try 4shared or aptoide.. you'll find your app..
sj
Sent from my SPH-D710 sgs2e4gt on CM9a2 FC24 AOS 4.0.4 using [email protected] 2 Beta 4
It does that to me to with volume + I have to go to the developers website to upgrade since it is free on his site
Sent from my SPH-D710 using Tapatalk
viper786 said:
I bought it from the android market
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
play store ;D
Sent from my SPH-D710 using xda premium
There new update I found on androidpolice.com
ex Army SGT 11C
Kchitown1977 said:
There new update I found on androidpolice.com
ex Army SGT 11C
Click to expand...
Click to collapse
3.5.16
ex Army SGT 11C
I was having this same issue too, got in touch with Google, and after them telling me how to do things I already knew, and explain how if you don't purchase an application you can't download it, I showed them a few pictures and they responded with this:
Thanks for taking the time to contact me today. Have you installed an Android operating system on your device that has not been authorized by your device's manufacturer? I can troubleshoot your issue to the best of my abilities, but please be aware that unauthorized operating systems (custom ROMs) may have limited functionality due to the compatibility of the device. For best results, I recommend using the authorized Android operating system provided by your manufacturer that can be obtained from their website or your carrier.
http://www.samsung.com/us/support/
However, I realize you may have browsed around a bit in our help center and tried a few troubleshooting steps already, but please make sure you've done all of the following to resolve the issue:
- Cancel and restart the download(s)
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed in to Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Menu > Settings > Applications > Manage applications > All > Play Store > Clear cache)
- Clear the Download Manager cache and data (Menu > Settings > Applications > Manage applications > All > Download manager > Clear cache and Clear data)
- Ensure there is at least 20MB of free space on your device
- Try your download(s) using both WiFi and network (3G/4G) connections
- Try to initiate your download from play.google.com instead of the device
- Ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If you have any further questions or concerns, or if the issue persists after performing all the troubleshooting steps provided, and reverting back to an authorized version of the Android operating system, please feel free to let me know.
Regards,
The Google Play Support Team
Click to expand...
Click to collapse
Thanks for writing in and for your patience while I've been taking over your case for [omit]. According to our records, you never purchased the app Root Explorer (File Manager) on Google Play using Google Wallet, which is why it won't let you download the app. If you purchased the app using a different app store or directly from the developer, you'll need to re-download it from that store.
Click to expand...
Click to collapse
Thanks for letting us know about this issue - we're aware that some users
are seeing apps as "Purchased" but are getting a "Download declined"
error. We're presently investigating this issue and will update you as
soon as we have more information. I may be requesting further information
about the circumstances of this issue, and I really appreciate your
continued patience and cooperation in resolving this situation. If you
have any further questions, please let me know.
Click to expand...
Click to collapse
In other words, "go away, you're bothering me, I don't know why it's doing that, if I feel bad for you I might help you later.
Hi everyone.
I recently went to the playstore and downloaded a few applications for my new HTC One X (Which I looooove btw)
Problem is though, I think as I downloaded it, a virus or an advertising program was installed with it.
When I check my notification list once in a while it has a download ready called something like "Miniskirtmania" and as I try to get it away, or clear the list, it starts downloading onto my phone. I clicked on it to see where it would bring me and it seems like its to some website, but my phone is blocking me from going to that website as it is not from the application store or whatever.
Arent there a way to get rid of this stupid thing? I deleted the application which I thought it was, but it still keeps coming. Cant I block the thing or?
I really hope you can help as its driving me crazy
Try logging into market dot android dot com (Sorry, I don't have enough posts on this forum to post a direct link yet ) using the same Google Account as you've used to log into Play Store with and sorting it from there.
Else, go to Settings, Applications, Google Play Store and clear the App Data in there.
karbonyte said:
Try logging into market dot android dot com (Sorry, I don't have enough posts on this forum to post a direct link yet ) using the same Google Account as you've used to log into Play Store with and sorting it from there.
Else, go to Settings, Applications, Google Play Store and clear the App Data in there.
Click to expand...
Click to collapse
I will give it a try!
And what should I do if it doesnt help?
Any suggestions then? :&
Backup everything and do factory reset.
Or there is one Lookout app which tell you what apps are using adds.
Or delete all apps that you installed.
Just in case download some "antivirus" app and scan your mobile, I now many will tell there is no way that virus will be in android, but as you can see here, experts nows their job, somewhere may be one looking for shortcut in underground.
I always check reviews to see what other are saying about any app before downloading.
p.s. sending from my small nexus so didnt see that you already done some steps. Sorry.
Sent from my Nexus S using xda premium
zmsudu said:
Backup everything and do factory reset.
Or there is one Lookout app which tell you what apps are using adds.
Or delete all apps that you installed.
Just in case download some "antivirus" app and scan your mobile, I now many will tell there is no way that virus will be in android, but as you can see here, experts nows their job, somewhere may be one looking for shortcut in underground.
I always check reviews to see what other are saying about any app before downloading.
p.s. sending from my small nexus so didnt see that you already done some steps. Sorry.
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Actually many will tell you there are viruses and that these "anti virus" apps are useless. google normally pulls these infected apps way before they get picked up by the apps.
Sent from my HTC One X using xda premium
Title says it all! Some 'friends' installed some inappropriate apps on my phone and while I uninstalled them, they still remain under My Apps - All.
Any ideas? I'm worried that since this is stored on google's side this will be marring my account forever and I would prefer it not to. Searches have led me nowhere.
captainreynolds said:
Title says it all! Some 'friends' installed some inappropriate apps on my phone and while I uninstalled them, they still remain under My Apps - All.
Any ideas? I'm worried that since this is stored on google's side this will be marring my account forever and I would prefer it not to. Searches have led me nowhere.
Click to expand...
Click to collapse
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2566483
Deleting apps from My Apps/My Orders
At this time, there is no way to delete records of old apps either on the Google Play website (play.google.com) or from the My Apps section of the Google Play Store app.
We know that some users are looking for a way to delete old apps from Google Play, and we'll certainly take this into account as we work to improve the Google Play experience in the future.
Click to expand...
Click to collapse
In Short, you're stuck with it, short of making a new google account and re-buying everything there.
PS: That was item #2 in a google search for : google play remove app from my apps
Haha okay thanks. It's all about how you word your searches, I guess. My searches were closer to the thread title.
captainreynolds said:
Haha okay thanks. It's all about how you word your searches, I guess. My searches were closer to the thread title.
Click to expand...
Click to collapse
Yea, I guess after a while it becomes an art form .
Out of curiosity what embarrassing app did they install
kbeezie said:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2566483
In Short, you're stuck with it, short of making a new google account and re-buying everything there.
PS: That was item #2 in a google search for : google play remove app from my apps
Click to expand...
Click to collapse
Link is dead. Have they changed/updated this policy?
MrSmileyJr said:
Link is dead. Have they changed/updated this policy?
Click to expand...
Click to collapse
Note that I've seen.
Sent from my T-Mobile G2
SOLUTION: remove old uninstalled apps from your Play list
Even though on Google support page the answer is that it still cannot be done I have just done it on my phone.
The Play version that I have is 3.9.16, for Jelly Bean and I'm running CM10 on SGS3.
You need to go to the Play-> all apps and the uninstalled ones have a mark on the right. now you hold the app for a while and it becomes 'marked'.
Marking additional apps is done by short press. when you've all the ones you want to remove from the list in top right corner there's 'remove' button. Press out and voila, your Play list is cleaned up.
Here's a link to download
http://www.androidpolice.com/2012/1...bility-to-remove-apps-from-the-all-apps-list/
G2 using Mimicry 1.5.0
Other than looking at my CC purchase report. Report is OK. I can filter by "Google" and I believe that all the paid apps are included.
But is it possible to do that in Google Play Web or App?
In the Web I can find only all Apps I downloaded and All Apps which are installed. But they are not categorized as purchased or not.
Any ideas?
I wish google would do this also in their play store app, I'm sick of seeing every app I have downloaded over the last 3 years in the all apps tab an I can't even delete them from the list.
slayr76 said:
I wish google would do this also in their play store app, I'm sick of seeing every app I have downloaded over the last 3 years in the all apps tab an I can't even delete them from the list.
Click to expand...
Click to collapse
Exactly. I can see only a list of every ****ty app I downloaded. It's really annoying that we can't filter the list.
Ditto! I remember the "old" Google market where you can look at just the purchased apps, but now with Google play you can't.
I wish they can create some way to sort.
Now, you might be able to see all you purchased apps on a pc. I think.
Sent from my SGH-T989 using xda premium
I might be wrong, but I think there is a list of those apps if you look through the Google Wallet website.
Sent from my Galaxy Nexus
RTContent said:
I might be wrong, but I think there is a list of those apps if you look through the Google Wallet website.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Nice ! I never even thought of that. G.W. is useless in Canada so far, so I never would think to check that, but lo and behold. Thank you !
It would be nice if Google Play Store could do that though, but at least this way I can view the list, then search the market for specific purchased apps, rather than scrolling thru a jumbled, unorganized mess of crapps I have installed in the past.
Valkillmore said:
Nice ! I never even thought of that. G.W. is useless in Canada so far, so I never would think to check that, but lo and behold. Thank you !
It would be nice if Google Play Store could do that though, but at least this way I can view the list, then search the market for specific purchased apps, rather than scrolling thru a jumbled, unorganized mess of crapps I have installed in the past.
Click to expand...
Click to collapse
No problem. I do agree though, the Play store app needs search filters that allows that.
Sent from my Galaxy Nexus
You can see a list of all purchases if you log into the Google Wallet site, however it also includes all purchases from the play store (music, magazines, offers), so it might still be too much information. My advise would be to install appbrain on your phone and sync the apps to appbrain. It will compile a list of paid applications for you and is a handy way to see how much you have spent in the market. The only short fall of this method is it will not account for apps that were purchased and removed prior to syncing.
Finally!!!
A solution we were looking for: http://www.androidpolice.com/2012/0...apps-in-one-place-with-the-legacy-play-store/
So we have two ways so far:
1) Google Wallet page
2) Hacked old Playstore app
hi i have a smaller problem with my One X. i have a app that came from nowhere and that refuses to go away and i can't seem to uninstall it. can someone please help me with this
the app name is all in chinese.
i1077.photobucket.com/albums/w461/Remedy333/3118b35f.png
and when i open it it looks like this.
i1077.photobucket.com/albums/w461/Remedy333/a7c5b81f.png
does someone have experienced the same problem here?
i uninstalled the program that was installed with it but the app still shows like its on.
i just want to get rid of it. someone please help me here.
Cant post external links if i dont have 10 posts or more
So i guess you have to copy paste the link
Hi mate,
Try logging on to the Google Play store online through your browser.
Goto your Apps, and find it there.
Click the "Garbage Button"
See if that deletes it.
If not, try to find a way to revoke all of the apps permissions, not being allowed to un-install is usually linked to permissions being granted that it shouldn't have.
Remove the permissions for the app and un-install should become available.
That should be 'AirPush' Ads.. Try google to learn, then track down the corresponding app.
HebeGuess said:
That should be 'AirPush' Ads.. Try google to learn, then track down the corresponding app.
Click to expand...
Click to collapse
How do i track it down?
I installed some apps to detect and remove airpush ads but it finds nothing...
schwooosh... and its gone after uninstalling fruit ninja )
thank you wilks3y and hebeguess for the replies and help.
No worries.
Glad you got it sorted !
If you still want a fruit ninja game, without that then try Fruit Slice