after a month of using, today, while driving and uding a navigation software (while the desire is plugged into charger) the phone shut down, i turned it on and then again it shut down and when i tried again to turn it on it stucked on the htc logo.
what can i do?
using a stock rom...
k_ayal said:
what can i do?
Click to expand...
Click to collapse
you can put your question in the Desire Q&A forum or in the Desire general forum.
some one? please?
Have you tried taking out the battery for a few minutes and putting it back in?
Could be phone battery got too much power from your car charging port. If thats the case, maybe you could exchange the battery.
yes, i have tried, i think the problem is with to rom, but i cant install any new rom coz they all need rooted device and to root the device i need it to be turned on
If it's the stock rom send it back to HTC for repair. Mention that it has a faulty motherboard. If you don't want to send it back boot in to fastboot or recovery and do a factory reset to see if it changes anything.
Don't ask how to do that just search.
why do you think that this is a motherboard problem?
i have tried a hard reset and it stuck on the same place - the htc logo.
and i have searched before i posted my question...
anyone? please?
some one? i need some help please
If you are running a stock rom, it can definately not be something wrong with the rom, as there are no way! Files in the rom(/system) can be changed while you were using the phone. So if a factory reset as mentioned earlier doesn't solve the problem, you will need to send it in for repair. Do a factory reset by:
1. hold down "vol down" and press "power" while keeping the "vol down" pressed
2. Choose recovery by using volume keys and power button
3. when seeing the red triangle and the ! hold "vol up" and press "power"
4. in the menu choose factory reset by using volume keys and power button
if you can't do first step(boot into bootloader), or this doesn't help the problem, you will have to send it in for repair...
and for god's sake do not try to root, as you will just void the warranty.
same thing happend me too yesterday. i search everywhere... found nothing.
phone charge is empty and turned off.. wont came again. stuck on HTC logo screen. i tried Vol (-) + Power button to Recovery, phone restarting and again stuck same screen. i cant install any rom.
i was buy in germany i'm living in turkey and call customer service, they said: "we cant get warranty your device. because you get it out of turkey"
how can i fix this pls help..
hboot: 0.93.0001
radio: 5.11.05.27
rom: stock ota update 2.29.405.9 (i think was last update this)
Related
My friend got a MP6900SP, and he tried to download a rom and flash it.
Now the phone is bricked, can't power on.
When connect to PC, nothing happened.
If I press power + volumn down + reset, PC will found a device.
No bootloader screen (tri-color), screen is totally blank.
RUU can't found the phone.
I did some research, but got confused.
Most post are for Verizon phone, not sure if they work the same for spring.
So, I am just checking to see if there's a way to revive my friend's phone.
Thanks all for the help!!
try to update via SD card
search for updating the bootloader via sd and also updating roms via SD
sounds like you may need to try updating the bootloader via SD first
good luck
chocobozero said:
My friend got a MP6900SP, and he tried to download a rom and flash it.
Now the phone is bricked, can't power on.
When connect to PC, nothing happened.
If I press power + volumn down + reset, PC will found a device.
No bootloader screen (tri-color), screen is totally blank.
RUU can't found the phone.
I did some research, but got confused.
Most post are for Verizon phone, not sure if they work the same for spring.
So, I am just checking to see if there's a way to revive my friend's phone.
Thanks all for the help!!
Click to expand...
Click to collapse
Have you pulled the battery and let it sit for a minute then put the battery back in and tried to power on?
Blank screen and cant power on? sounds like something far more than bricked from the ROM he tried...
If you can get the screen I would try the suggested route with the flash from bootloader/SD card technique but if you cant get a screen at all no matter what and swapped out batteries as well (have seen a bad battery cause similar issues and may be a coincidence this is happening during a flash attempt)
Detroit Doug
To enter bootloader:
Power+Camera, then reset. No volume button.
TheChampJT said:
To enter bootloader:
Power+Camera, then reset. No volume button.
Click to expand...
Click to collapse
Thank you!!
bootloader mode flash was successfully revived the phone.
Not sure what "power + volumn down + reset" mode is, but PC does show fine a data interface when I press them.
Anyway, thank you all for the help!!
You guys are good!!
chocobozero said:
Thank you!!
bootloader mode flash was successfully revived the phone.
Not sure what "power + volumn down + reset" mode is, but PC does show fine a data interface when I press them.
Anyway, thank you all for the help!!
You guys are good!!
Click to expand...
Click to collapse
i dont know how to put my mp6900sp in bootloader mode i tried the above still doesnt work only the start up screen and then it stays on
I don't know what the OP was saying about the volume button.
But just to be clear: if you are stuck at the bootup screen, having problems connecting and/or need to flash via SD card.....you want to quickly press and hold the top Power button + right side Camera button, then the bottom Reset button. The phone should display the rainbow screen and will say "Serial" on it until you plug the phone into your computer, when it should change to "USB".
For more help see this post and because I recommend an NFSFAN ROM this thread and this thread.
Hello,
I recently got a brand new DHD from T Mobile UK. Naturally, I wanted to get rid of the bloatware that came with it. To cut the long story short, I tried to install the cyanogenmod software and ended up bricking my phone. At first it would not get past the cyanogenmod start up screen (spinning smoke thing). Now it will not boot past the T Mobile logo.
I am desperate and any solution to give me back ANY funstionality of the phone would e great.
Kind Regards.
Sena.
Can you get into the bootloader? Try turning it off, then holding the power button and volume down - I think the easiest method is to hold volume down, press the power button for a few seconds (still holding volume), then let the power button go and after that the volume button. Seems to get me into the bootloader reliably.
If you can get into the bootloader, you should be able to flash back to the stock rom by placing a file on the SD card - not certain of the exact method there but someone will know
I wouldn't worry too much unless you were flashing the bootloader (hboot) to get s-off - as I understand it, the only real way to brick these devices is if you corrupt the bootloader.
What exactly did you do? I agree with the previous poster that you probably did not brick your phone you just need to get into the bootloader and flash a backup, if you made one. Also what ClockworkMod Recovery are you using. I know that if you flashed with 3.xxx you will need to flash an older version of CWM something like 2.xxx
If you give us more info we could prob help more
jords12 said:
Can you get into the bootloader? Try turning it off, then holding the power button and volume down - I think the easiest method is to hold volume down, press the power button for a few seconds (still holding volume), then let the power button go ...
Click to expand...
Click to collapse
Also try taking the battery out first.
senakiro said:
Hello,
I recently got a brand new DHD from T Mobile UK. Naturally, I wanted to get rid of the bloatware that came with it. To cut the long story short, I tried to install the cyanogenmod software and ended up bricking my phone. At first it would not get past the cyanogenmod start up screen (spinning smoke thing). Now it will not boot past the T Mobile logo.
I am desperate and any solution to give me back ANY funstionality of the phone would e great.
Kind Regards.
Sena.
Click to expand...
Click to collapse
If you have cwm / rom manager install to your phone just turn off your phone and charge it now you are in recovery state you can flash rom again or restore backups
Sent from my Desire HD using XDA App
Hello everyone, I have a problem, my desire during power on it stop, in the screen appears only the FastWeb logo.
How can I fix it?
Thanks to all
Erm... phone info like rooted, unrooted, stock rom, custom rom and so on.
MM
GoogleJelly said:
Erm... phone info like rooted, unrooted, stock rom, custom rom and so on.
Click to expand...
Click to collapse
Sorry but i don't understand
The phone is new, buyed in italy from fastweb, without modify.
If it doesn't power on at all, and you have done nothing to it, then the device is faulty. Go get it exchanged.
Have you charged your phone?
If you have and its still stuck, try taking out the battery for a few minutes, put it back in and power on.
If still stuck, then quickly exchange it.
The phone power on normally. The screen power on but just i see only fastweb logo.
There is a recovery procedure, per avviarlo in modalità di emergenza as HTC Diamond?
Shouldn't you be able to recover it from the boot menu even without using root?
Ehmm
nuggahund said:
Shouldn't you be able to recover it from the boot menu even without using root?
Click to expand...
Click to collapse
I'm not capable, you can give a guide to follow?
Boot menu is when you hold down the volume down button and press the power button (while the volume down button is still pressed)
Seriously, you might save yourself some headache if you get it replaced if it is still under warranty/contract.
OK!
eden2812 said:
Boot menu is when you hold down the volume down button and press the power button (while the volume down button is still pressed)
Seriously, you might save yourself some headache if you get it replaced if it is still under warranty/contract.
Click to expand...
Click to collapse
now I understand!
unfortunately I do not have the bill
OK after boot menu, What I do?
Is there an option to factory reset the phone?
As far as I can understand, you haven't used the phone yet, so you shouldn't be partial to any data on the phone - just wipe.
If that doesn't work... Well, try wiping first.
Hey guys, I'm normally silent in these forums 'cause I've never had a brick, just by reading correctly. This problem I'm having isn't a flashing brick! What happened is the following:
I know that the DHD in combi with my BT car radio is somewhat difficult (because of bad HTC coding). It seems that when I have my facebook friends in my contacts that the DHD starts slowing down and eventually hang when connected to the radio, because my radio tries to get every contact including it's info. Normally I do not sync my FB contacts with my DHD however I must have mistakingly done this.
Today I connected to my car radio and after getting out of the car my DHD showed that it was still connected (a sign that my DHD had the hang problem again). I turned of BT (took a hell of a time) and contiued on. When I came back I tried connecting the DHD again, however when I pushed the BT checkmark in settings it showed BT on, but no BT connection came up. So I went into BT settings only to find that BT wasn't turned on, then in the BT settings I checked turn BT on.
At that moment my DHD hang instantly, no inputs were registered at all. I waited a few minutes but nothing changed (I could still see the screen frozen at turning on BT). So I took out the battery and reinserted it, but when a pushed the power, the phone vibrated thrice and then did not boot, but only showed a flashing amber led.
I have rooted, S-offed and did the whole shebang to flash my DHD once. This was a long time ago and I haven't had any problems, all was OK. So at first I tried to search the forums, what might have happened. No post seems to be the same as my problem, because everyone is having these problems after an incorrect flash (my flash was correct, cause I've been using the ROM for more than 4 months!). Still I tried the solutions given in these posts (enter fastboot and flash again).
But it seems my DHD won't go into fastboot. When I hold VOLdown&power my DHD vibrates 5 times and shows a steady green led. So I thought maybe flashing a new ROM resolves the problem. If I cycle the battery and then connect is to my computer, my DHD goes into Clockwork recovery. From there I flased a new ROM to my DHD (update.zip method), but to no avail. I've factoryresetted, cleared al data, wiped battery stats, all to no avail...
As of this moment I'm at the end of my knowledge, I've done everything I know could have helped, but nothing did. Therefore I'm asking you, the Oracle of XDA (users), please does anyone have any clue what happened to my DHD and if so, how do I resolve the problem!
Thanks in advance for every little motivation/obligation you show be giving me your insights!
Info:
ROM: Android Revolution HD 2.0.9
CWM Recovery: 2.5.1.3
I've allready wiped battery stats as per this topic!
Additional thoughts: Might a hardware fault be the reason? Because it happened after some problems with BT, and also because I'm still able to correctly flash new ROMS with CWM though the problem remains?
Allright, so nobody know an answer I'm guessing... I've started the replacement process with my insurance company. However I'd still would like it if someone would know what the heck I did wrong...
Have you tried flashing a new radio, as that is what controls the hardware?
All a new ROM will do is update the RIL, not the radio.
http://forum.xda-developers.com/showthread.php?t=896597
Sent from my Desire HD using Tapatalk
It does more than likely seem like a hardware fault so it cant really be solved with software changes. Although I still would have tried to flash an RUU which updates basically everything on the phone to bare stock.
Use an RUU via your pc (v2.36 or lower so you can root it again) to restore to an out of the box state.
Allright guys, thanks for your ideas! I'm however experiencing problems trying your idea's. fFashing a radio or flashing a stock rom are not possible, because I need a connection with my computer. This connection is not possible, if I start the phone normally (or with vol down) I get the amber flashing light or the green steady light. Both do not connect to my pc, I get some device "Qualcomm CDMA Technologies MSN" for which windows can't find any drivers. When I let the DHD go into QWM recovery, the RUU won't find the DHD.
So I've tried extracting the RUU rom en putting this on the SDCARD of the DHD, but when I try to install it via CWM Recovery it says that it's an invalid file...
I actually bricked mine on purpose, and the thing that happened when it got bricked was that no lights and no life at all we're visible on the phone...
Atleast you get shakes and lights, thats a good sign!
Sadly i don't know what has to be done to restore it, but maybe Jkoljo does, PM him about your problem, if you get an assistance and some solving, write back here for your solution for others to use in the future!
They hang out in the Android Revolution HD IRC Channel, thats where i would go tbh.. Live support ftw!
Edit: While reading your above statement, it seems your drivers may be faulty in windows, redownload HTC Sync from htc.com, install, reboot, and try again.
The "Qualcomm CDMA ..." notification on the PC is a sign for the Qualcomm service mode. Also the 3 vibrates and the orange light is an indicator for that. You can enter this mode by pressing vol+ and power your device.
Stupid question, but is it possible that your vol+ button is stuck or something like that?
And you said you're able to enter CWM? how? I'm asking because you said you can't enter the bootloader.
I'll do some research when i get home today.
Meanwhile Try if ADB/Fastboot sees your phone
Edit: just checked my theory of the broken vol+ button: i held down my vol + button, took my battery out, reinserted it and powered up my phone. Result: 3 vibrates and a flashing orange light.
Then i did the same, but held down vol - ( vol+ still pressed). Result: your second phenomenon: a few vibrates and the green light stays on.
So I think this proves my theory because this is exactly what you described
I suggest you to play a bit with the vol+ button. Maybe the button will work again then
Sent from my Desire HD using Tapatalk
Well, I'm gonna fire up IRC then and try get some help. It's indeed not bricked as far as I'm guessing cause I do indeed have lights and I'm able to boot into CWM!
Flussen said:
The "Qualcomm CDMA ..." notification on the PC is a sign for the Qualcomm service mode. Also the 3 vibrates and the orange light is an indicator for that. You can enter this mode by pressing vol+ and power your device.
Stupid question, but is it possible that your vol+ button is stuck or something like that?
And you said you're able to enter CWM? how? I'm asking because you said you can't enter the bootloader.
I'll do some research when i get home today.
Meanwhile Try if ADB/Fastboot sees your phone
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Right I'm guessing this is my problem! Just two days prior to resetting I started having problems with my VOL+ button (wouldn't work, only VOL- worked). So I'm guessing my hardware VOL+ button is broken and stuck to pressed...?
To answer your question about CWM: When I take out the battery so the phone is powered down, then reinsert the battery, connect the phone to the adapter or my computer (without pressing the power button), the phone boots into CWM after about 1 minute!
So after consolidating all the answers I'm guessing this is my problem: Hardware VOL+ is constantly pressed, therefore the phone boots consequently into Qualcomm service mode. Everything seems to be OK (flashing able to CWM), though just this little VOL+ problem puts my phone into an unusable brick...
The problem is that I'm not able to repair this myself (when I would try this, I'm guessing I'll break the seals therefore my insurance won't pay)... Anyone an idea how to circumvent the VOL+ button problem, without opening up my phone?
bdacier said:
Well, I'm gonna fire up IRC then and try get some help. It's indeed not bricked as far as I'm guessing cause I do indeed have lights and I'm able to boot into CWM!
Right I'm guessing this is my problem! Just two days prior to resetting I started having problems with my VOL+ button (wouldn't work, only VOL- worked). So I'm guessing my hardware VOL+ button is broken and stuck to pressed...?
To answer your question about CWM: When I take out the battery so the phone is powered down, then reinsert the battery, connect the phone to the adapter or my computer (without pressing the power button), the phone boots into CWM after about 1 minute!
So after consolidating all the answers I'm guessing this is my problem: Hardware VOL+ is constantly pressed, therefore the phone boots consequently into Qualcomm service mode. Everything seems to be OK (flashing able to CWM), though just this little VOL+ problem puts my phone into an unusable brick...
The problem is that I'm not able to repair this myself (when I would try this, I'm guessing I'll break the seals therefore my insurance won't pay)... Anyone an idea how to circumvent the VOL+ button problem, without opening up my phone?
Click to expand...
Click to collapse
Do you have needles at home? The ones you use when you repair cloth.. Try using one very carefully behind the volume +, you could also take a bit of A4 Paper, cut out some of it and make it fit between the gap of the Volume button, and try getting dirt out of there.
Allright, I've tried cleaning the VOL+ key but it still won't work. As a matter of fact I can feel a little "click" when pressing the VOL+ key, so I'm guessing the mechanical part of the key is working correctly. However when in CWM I can only use the VOL- key to switch thru the options, VOL+ is not registered by the phone. Therefore my assumption is that the there's a problem on the PCB with the VOL+ key, ergo a hardware fault... Insurance has been called and I'm up for a switch, now let's hope the insurance doesn't figure out I've rooted and installed another ROM than stock!
At least I wan't to thank all of you who've tried to help me! My ego has been saved, knowing it's indeed a hardware fault .
Cant you use adb within cwm to adb reboot bootloader?
Sent from my Desire HD using Tapatalk
bdacier said:
Allright, I've tried cleaning the VOL+ key but it still won't work. As a matter of fact I can feel a little "click" when pressing the VOL+ key, so I'm guessing the mechanical part of the key is working correctly. However when in CWM I can only use the VOL- key to switch thru the options, VOL+ is not registered by the phone. Therefore my assumption is that the there's a problem on the PCB with the VOL+ key, ergo a hardware fault... Insurance has been called and I'm up for a switch, now let's hope the insurance doesn't figure out I've rooted and installed another ROM than stock!
At least I wan't to thank all of you who've tried to help me! My ego has been saved, knowing it's indeed a hardware fault .
Click to expand...
Click to collapse
I've got the exact same problem! I don't have insurance on it though. And, im a day late for warranty.
What am i supposed to do? Any suggestions? Will htc deny my request to fix it coz it had a custom firmware?
Any help of any sort is appreciated.
I had exactly the same problem, and I'm sorry to say that I had to have it repaired. My button would also "click", but not register.
Maybe if you are buy a new power button from eBay?
Realising this is an old thread, but still:
I was just experiencing the same problem after I did a reboot to let one of my friends borrow my DHD to turn off the PIN code check on his SIM.
It started with the blinking lights (black screen), then I pulled the battery and found that my DHD was only accessible through ADB in recovery mode.
Did a couple of "ADB reboot" without any success, then tried using "ADB reboot recovery", which seemed to work (still black screen though), and then I did a "ADB reboot".
Back to normal!
hi , i had this issue too , its bcz of the moisture ur cell phone has absorb and as HTC desire HD very sensitive with its volume rocker area , the first thing that will be affected with moisture is ur volumer rocker circuit , try making it dry with a hair dryer blower or place ur phone in a rice sack for a day .
i am sure it will work .
Hi,
I got a Desire HD from a friend yesterday, he asked me to repair it.
I thought I only had to flash the newest RUU, but now I think this device is bricked.
Look at the attached image. There is only that loading-screen.
I can´t get into the bootloader with Vol down + Power.
I can´t do anything with it...
What I have to do?
Greets
Deleted.
Sent from a dream.
dancecore92 said:
Hi,
I got a Desire HD from a friend yesterday, he asked me to repair it.
I thought I only had to flash the newest RUU, but now I think this device is bricked.
Look at the attached image. There is only that loading-screen.
I can´t get into the bootloader with Vol down + Power.
I can´t do anything with it...
What I have to do?
Greets
Click to expand...
Click to collapse
That happens when you flash a RUU or reset the device. Does the phone stays there and does nothing? How long did you leave it?
Yes, it does nothing on this loading screen.
I tried this solution yesterday - but it didn´t work...
Pull battery -> keep pressing Vol-down -> insert battery -> 45 Sec. Power -> wait for hboot
but it always boots into this loading screen... :-/
so I think this phone needs a JTAG repair, does it?