[Q] Strange recurring radio problem - Desire Q&A, Help & Troubleshooting

Hi guys, this being one of my first posts here, please tell me if i'm missing some information
Ok so, i've had this radio problem with my HTC Desire for the last 2 or 3 months, the phone randomly disconnects the cell towers and cant connect to mobile data, send or receive sms messages or phone calls.
I've put the logfile in this paste bin having put some comments along the way with it.
well okay i cant link to outside the forum apparently but ill just attach the file then
1. It all starts perfectly fine
Lines 0-30
To this point it works perfectly fine as it sould, but somewhere between then and ~1½ hour, this happens (there are no time logged in the radio logs (or anywhere?) anyways, i turn on the phone from sleep, and notices an notification about android not being able to connect to TDC Mobil and the signal indicator showing a cross above the bars:
2. Then something goes wrong
Lines 33-130
(the last lines repeating them selfs) is me asking the phone for available networks and trying to connect to my operator "TDC Mobil". The phone's display just reads something like could not connect to this network at this time in a toast, and nothing more.
I'm not sure if the phone drops the network when i turn on the phone, but i believe the phone had been without signal for like 30-45 minutes.
So, i change the phone's radio off by turning on airplane mode:
3. I try to fix it
Lines 140-203
When its gone airplane mode i wait a few seconds and removes the airplane mode again, and the phone connects just fine to the cell towers once again:
4. It works again
Lines 208-430
At the moment i'm using adamg's Oxygen 2 RC5 with radio 32.49.00.32u_5.11.05.27.
But i've tried everything, 4 or 5 of the different radios available, the recommended radio adamg suggests and its been a problem since OpenDesire 2 or 3. The same problem persists.
The phone is S-OFF (with the N1Table) and before that the problem also existed. The only thing i can read of the above logs would be some issues about the sim card, if you look then the phone reconnects to the network after coming out of airplane mode theres some sim icc_io errors, should i replace my sim card?
Any help or suggestions are very welcome, and happy new year

changed icc, seems to do the trick

Related

Can't turn Desire on from standby

Hey.
I have a big problem with my desire. The phone is fully working, but when it goes into standby, and I try to turn it on using the "power button" at the top, the keys light up, but nothing comes on the screen It just doesn't turn on again.
Any ideas? Thanks!
In the general section on the desire forum there is a topic related to defective proximity sensor. i,m a new forum-user so i can't make a link yet
Thanks for the help so far, but couldn't find anything that solved my problem :/ Have to restart the phone every time it goes into standby
Like many others, I am also experiencing this standby-of-death (SOD) problem: the lights in the buttons under the screen turn on, but the screen itself stays black. I have found out that it has to do with switching from 3G to 2G networks: the problem occurs after I have been at places where there is no 3G signal, but only 2G. For example, after a car trip or when going into the basement.
A workaround for this problem, is to type the code *#*#4636#*#* in the dialer. You will then end up in a hidden menu. By choosing "Phone information" (first item) and then scrolling down in the next screen, you can change the "Preferred network type". By default, it was set to "WCDMA preferred" on my phone. After I changed this setting to "WCDMA only" (so, 3G only), I have not seen the SOD issue anymore (for 4 weeks now, before it happened almost daily).
A disadvantage of this workaround is that the phone will never use 2G anymore. So, when you are at a place where there is no 3G signal, you will be disconnected (i.e. you cannot receive phone calls). As an alternative, I have now reverted the setting to the original value ("WCDMA preferred") and I have installed an older radio image (version 32.44.00.32U_5.09.05.30_2), which is considered to be more stable by many people. I'll test and see whether the problem reoccurs. If the problem stays away, it is apparently a software (radio image) issue. If not, it must be a hardware issue.
Anyway, if anyone has additional information about the root cause of this standby issue, please let me know!
Stamgastje said:
Like many others, I am also experiencing this standby-of-death (SOD) problem: the lights in the buttons under the screen turn on, but the screen itself stays black. I have found out that it has to do with switching from 3G to 2G networks: the problem occurs after I have been at places where there is no 3G signal, but only 2G. For example, after a car trip or when going into the basement.
A workaround for this problem, is to type the code *#*#4636#*#* in the dialer. You will then end up in a hidden menu. By choosing "Phone information" (first item) and then scrolling down in the next screen, you can change the "Preferred network type". By default, it was set to "WCDMA preferred" on my phone. After I changed this setting to "WCDMA only" (so, 3G only), I have not seen the SOD issue anymore (for 4 weeks now, before it happened almost daily).
A disadvantage of this workaround is that the phone will never use 2G anymore. So, when you are at a place where there is no 3G signal, you will be disconnected (i.e. you cannot receive phone calls). As an alternative, I have now reverted the setting to the original value ("WCDMA preferred") and I have installed an older radio image (version 32.44.00.32U_5.09.05.30_2), which is considered to be more stable by many people. I'll test and see whether the problem reoccurs. If the problem stays away, it is apparently a software (radio image) issue. If not, it must be a hardware issue.
Anyway, if anyone has additional information about the root cause of this standby issue, please let me know!
Click to expand...
Click to collapse
OMG I love you!
Seriously this has been doing my head in for weeks! I have posted a couple of times in this forum. First time, constantly remvoing and replacing the battery left me with a bricked phone. HTC revived it under warranty but after a week I got sick of Sense (and the poor battery life) and tried rooting again (tried Redux and CM7) but the problem came back. Makes sense because it works fine around Bristol (loads of 3G) but constantly SODs in Bournemouth (flicks between 2G and 3G at my desk). Also, just had data off for a few hours and didn't get SOD once.
I am not up on the lingo yet as I am fairly new to rooting but running Baseband version 32.49.00.32H_5.11.05.27. Is this the radio?
Please keep me posted on the older radio version. Shouldn't need a long test period, just need to go from a known 3G area to a known 2G area while locked.
Baseband version 32.49.00.32H_5.11.05.27. Is this the radio?
Click to expand...
Click to collapse
Yes it is the radio.
I have got GingerVillain (Based on CM) and I use the Power Control widget to switch between 2G and 3G. You can customise the widget (just add it to a screen) to get this feature.
I haven't got any 3G around my house so I don't need to activate it all the time .
Yeah Redux has a similar thing so I will use that until a proper solution is found.
Small update: enabling 2G only didn't fix the issue (I think 3G only is okay) so perhaps the issue is with 2G rather than switching between the two.
Instead I am using an app called "3G Data Only!" so that 2G can still be used for calls but not data, working great so far.
I have tied the latest Radio (32.56.00.32U_5.17.05.23) and the problem does not go away.
How come this problem doesn't occur to (many) others? Could it be related to your network provider? Maybe you could change the SIM with another, from another network, and see what happens. Also, you could make use of the phone warranty - if it's still covered by it.
Icysoul said:
How come this problem doesn't occur to (many) others? Could it be related to your network provider? Maybe you could change the SIM with another, from another network, and see what happens. Also, you could make use of the phone warranty - if it's still covered by it.
Click to expand...
Click to collapse
On o2 (in UK) right now, will try out another sim later. As for warranty, never had any issues on non-root Froyo Sense so can't do anything.
Icysoul said:
How come this problem doesn't occur to (many) others? Could it be related to your network provider? Maybe you could change the SIM with another, from another network, and see what happens. Also, you could make use of the phone warranty - if it's still covered by it.
Click to expand...
Click to collapse
I have tried 2 different sim cards, same provider, but the problem persists.
hurin8 said:
I have tried 2 different sim cards, same provider, but the problem persists.
Click to expand...
Click to collapse
Try to change the network, say, from O2 to 3 or Vodafone. If your Desire is branded, there is a free way to unlock it - just look for Desire SIM-Unlock utility in the forum, by sieempi
Been running radio 32.44.00.32U_5.09.05.30_2 for a couple of days now and the issue seems to have gone away.
Stamgastje said:
A disadvantage of this workaround is that the phone will never use 2G anymore. So, when you are at a place where there is no 3G signal, you will be disconnected (i.e. you cannot receive phone calls). As an alternative, I have now reverted the setting to the original value ("WCDMA preferred") and I have installed an older radio image (version 32.44.00.32U_5.09.05.30_2), which is considered to be more stable by many people. I'll test and see whether the problem reoccurs. If the problem stays away, it is apparently a software (radio image) issue. If not, it must be a hardware issue.
Click to expand...
Click to collapse
I also have this SOD issue with the older radio ROM versions, so installing an older version is not a solution.
d10brp said:
I have tied the latest Radio (32.56.00.32U_5.17.05.23) and the problem does not go away.
Click to expand...
Click to collapse
I can confirm that. I have tried most of the radios listed here and here, they all have the SOD issue.
d10brp said:
Been running radio 32.44.00.32U_5.09.05.30_2 for a couple of days now and the issue seems to have gone away.
Click to expand...
Click to collapse
Guess that's just pure luck...
d10brp said:
Instead I am using an app called "3G Data Only!" so that 2G can still be used for calls but not data, working great so far.
Click to expand...
Click to collapse
Great, I'll try this application! Would be very nice if that fixes the problem without disabling 2G phone calls. I never use 2G for data (too slow anyway), but I would like to be able to still make phone calls when out of range of 3G cells.
Icysoul said:
How come this problem doesn't occur to (many) others? Could it be related to your network provider? Maybe you could change the SIM with another, from another network, and see what happens. Also, you could make use of the phone warranty - if it's still covered by it.
Click to expand...
Click to collapse
It might be, I don't know. I'm using a Telfort SIM, connected via the KPN network (Netherlands).
3G data only works a treat for that, you can make calls.
Found with the old radio that it is a lot more stable than the new radio but not 100% perfect. Where I work I only have 2G and it would SOD all the time but now it doesn't. However on a journey I make with intermittent 2G/3G I did get a SOD.
Sent from my HTC Desire using XDA App
3G Data Only doesn't work well enough. The SOD issue does occur less frequently, but the phone still hangs sporadically. So, if have disabled 2G completely again.
You should try Insertcoin. I haven't had this issue since I started using IC v32 a2sd.
Hi there. So i get the same thing on mine. I thought I should report my experience.
Had it over a year old then all of a sudden it started acting like this
heres what i tried
Factory reset, rooted it twice, boot with no sim, no SD card, dismantled it via instructions I found on an android forum to check for loose connections, gave it to a friend who ran some different roms, overclocked it, underclocked it. Its currently on the Oxygen rom, no difference. I tried the secret menu from page one of the comments. I tried living with leaving the screen on for 30 mins..but its so impractical
I should add that if i leave it for say a couple of hours, the damn thing comes on just fine. Its only from being on, to off, then back on..
I think its hardware related, maybe something to do with the power being held back for the screen or something. All i can say is that its really doing my tits in and i'm currently using my old phone which is functional but not as fun.
What can i do next...send to HTC, i'm out of warranty but their repair centre can still have a look, or buy a faulty phone off ebay and harvest some parts...
I dont want to give up on it, because apart from this the phone works fine.
guys i had this problem too, when i force to use 3G only everything works perfect but in area with no 3G signal your phone become useless cuz you are out of network, i also had a self-rebboting problem and i sent my lovely desire to htc repair center, they replace mobo and now i am waiting to receive my phone back and i will test this issue, if everything will works correctly in 3g/gsm etc you guys need to do the same and sent your phone to repair,

Galaxy Nexus loses network connectivity after enabling data

Build: IMM76I
Baseband: I9250XXLA2
If I don't enable data, the phone works fine. I can receive and make calls just fine.
Once I turn on data connectivity, data works fine for a while. Like 40-45 seconds. After that, the connection sort of gets stuck. I cannot make any calls, and if I call my number, I get a 'not reachable' message. The indicator in the notification bar will show full bars for a while, then if I got Settings >> Wireless & Networks >> More >> Network operators to do a manual search for network, the status bars drop to zero, become an 'x', and then go to full again. The behavior then repeats.
Bootloader is unlocked.
Any kind of help will be appreciated.
If it helps, I have the NTT Docomo version of the Galaxy Nexus (SC-04D) that is sold in Japan, but I live (and use the phone) in India.
Are the APN's set up properly for your carrier?
I'm assuming you've tried the usual toggling of airplane mode and rebooting, etc.?
APN is setup correctly, which is why the data connection works fine for a minute or so.
Toggling Airplane mode often does nothing at all, since the cellular connectivity system seems to be stuck, even when it does, it takes a loooong time for Airplane mode to get enabled in the first place, and disabling it takes even longer.
Rebooting the phone fixes the issue, but it returns very quickly (within a minute or so after rebooting).
Also, another similar thread over here mentioned that their problem got solved by flashing the FuguMod kernel - http://forum.xda-developers.com/showthread.php?t=1438417
I flashed the kernel successfully, but the problem still persists.
Mine is doing the same thing. I'm out of ideas.
i'm starting to think this problem is extremely common.
My thread: http://forum.xda-developers.com/showthread.php?t=1626593
another: http://forum.xda-developers.com/showthread.php?t=1643015
another: http://forum.xda-developers.com/showthread.php?t=1618163
and another one: http://forum.xda-developers.com/showthread.php?p=26340507
i believe those thread is about same problem (or variants)...
it will be really useful if everybody was under same thread! =o)

A few questions about the GNex - Network, Mail etc.,

Hi Guys,
So, I've been using the GNex for about a month. I moved to this phone from a Moto Atrix and here is what I have noticed and have looked around but didn't see any good answers to these questions I am having. Hopefully I get some answers here.
Device info:
GNex GSM version on ATT.
Running JB 4.1.1 Stock with Trinity Kernel (rooted and bootloader unlocked).
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
Issue#2: This is with the stock mail app. Specifically the search in this mail app. No matter what, it always returns zero results. Has anyone had this issue with the Mail App? If I use the Gmail app, it works fine. That's what I am using now, but am curious as to what I may be missing that make it not return any search results in the stock mail app.
Q3: Speed Dial: How do you set speed dial on the dialer? Is it even supported?
thanks in advance,
vG
verruckterGeck said:
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
it could be to do with your radio, what version is it? baseband version in about phone. im no expert but when i flashed a jellybean rom i had to update my radio afterwards cause my signal was dropping alot. i also had the same problem later on but that was down to my network operator. before i realised it was them i googled my problem and a few forums suggested that my sim card was goosed. so maybe check those three possibilities? i cant help with the other two issues unfortunately but good luck sorting it out!
Click to expand...
Click to collapse

[Q] Stock ROM - Mobile network disconnects - reboot fixes

I have a stock GN, rooted, but still running stock ROM. Anyways, a couple weeks ago, I started noticing issues with the cell connection. The cell signal triangle would lose all bars and turn into just a blue outline of the triangle (i.e. not gray in the middle). Mobile data wouldn't work, and toggling airplane mode wouldn't bring it back. Rebooting the phone seemed to fix the problem, but it just happens again every couple days.
Is there anything I can do to fix this?
talz13 said:
I have a stock GN, rooted, but still running stock ROM. Anyways, a couple weeks ago, I started noticing issues with the cell connection. The cell signal triangle would lose all bars and turn into just a blue outline of the triangle (i.e. not gray in the middle). Mobile data wouldn't work, and toggling airplane mode wouldn't bring it back. Rebooting the phone seemed to fix the problem, but it just happens again every couple days.
Is there anything I can do to fix this?
Click to expand...
Click to collapse
Have you tried searching on here for another radio?
Find one compatible for your particular device, download and extract to where adb is.
Then boot into fastboot mode (with unlocked bootloader) and type fastboot flash radio (name of radio file).img
fastboot reboot
Should improve reception hopefully.
passion8059 said:
Have you tried searching on here for another radio?
Find one compatible for your particular device, download and extract to where adb is.
Then boot into fastboot mode (with unlocked bootloader) and type fastboot flash radio (name of radio file).img
fastboot reboot
Should improve reception hopefully.
Click to expand...
Click to collapse
I don't think it's a reception issue, as I usually have 3 - 5 bars at home when this happens (not that it's limited to happening at home). I'd rather not install a different radio, as it's using the stock radio and I don't want to add more complexity to the issue.
I'll try and get a screenshot of the status screen next time this happens.
Radio is updated. Even with the latest build of android, you may not have the latest radio.
Upgrading the radio should definitely help if you're willing to take a chance.
I had similar issue with both stock and custom ROM. Upgrading my radio has helped and I never get a disconnection problem.
Hope that helps
faxed from my nexus
Update bootloader to the latest version as well. Use "GetRil" app to check that your RIL and radio firmware version match.
Sent from my Nexus
Mobile Network State Disconnected
OK...I’ve been having this problem for a few months now. I can make calls, text, access voice mail...I just can’t connect to the internet without being connected to a WIFI network. I can’t send email or receive email or use an app that requires internet access.
I’ve tried...
*rebooting
*switching WIFI on and off (it is set to automatically connect to a WIFI)
*removing and reinserting the battery
*drained the battery completely and then charged it completely
*going into airplane mode and back out
*updating profile and PRL
It is data enabled and set to connect to data services when roaming.
I have no SD card.
CDMA is set to automatic (there’s only 2 choices: Home only and Automatic)
Preferred network mode is LTE/CDMA. (Again, 2 choices: LTE/CDMA and CDMA) I’m at home now...turned off WIFI on phone and changed network mode to CDMA. Opened Chrome and it opened the page. I went back to LTE/CDMA and it opened the same page. I’ll have to try that when I'm running errands or something and not logged on to a WIFI.
I finally took it to a Sprint store here on Friday, May 9th. Spent about 10-15 minutes with the person. It was fixed and working when I left the store.
Guess what? It’s disconnected. Again.
I’ve had this phone for a little over a year. So far, I’ve replaced the charging cable (twice, not including the ones I broke) and battery. I can’t change phones until next year without shelling out a few hundred bucks--which I don’t have.
Any help and/or suggestions (even sympathy at this point) would be helpful. I’m extremely frustrated!

No Internet Connectivity on my HTC 10 - Please help..

So I got this phone from my Grandpa who recently passed. I was able to insert my AT&T SIM, reboot, and use the phone as normal on 4G+ without any issues what so ever.
Fast foward 24 hours and after rebooting my phone a couple of times and accidentally "Updating Profile" my 3G/4G no longer wants to connect. What's strange is Voice and Text still work as long as the text isn't a MMS since that server is also no longer connecting.
I have confirmed the radio is functioning as I can switch it off, verify it's receiving signal from the nearest WCDMA tower through the 4636 menu.
As well as airplane mode and wifi are working
Sometimes my wifi will not connect first-time unless I "forget this network" and use WPS button on Router to connect - it's like my phone won't authenticate the network once a password is entered. Once connected it stays connected without issue.
Some things I have tried already:
I have attempted to change APN settings to strictly AT&Ts 3G connection - no luck.
I've installed custom ROM, Recovery (Bad Boyz HTC 10 Oreo Stock ROM, TWRP) - no luck.
I've reinstalled stock firmware from HTC RUU - no luck.
Got a new SIM from AT&T and had a tech "diagnose" my phone - no luck.
I've searched all over the internet and found multiple threads about having no signal or no IMEI, but this doesn't completely fit my issue as you can see in my pictures I still have a valid IMEI and cell signal. AT&T said everything is fine on their end regarding my phone, but since it is not an AT&T phone any other support I'm going to have to find elsewhere (Screw AT&T)
The only other thing I can think to try is purchasing a Sunshine license to S-OFF and try manually deleting the radio partitions and then reflashing an older radio or stock radio, but I'd rather not spend $25 for this solution to not work or further complicate my matters.
My question is has anyone experienced this random loss of 4G connection but still have the ability to call and text on their HTC 10? I know this is an older phone, but I really like this phone after using my LG V20 for so long.
UPDATE: Put the SIM in my LG V20 that I was using prior to switching to this device and it is also now having the same issues.... Wtf is going on?
Thanks for any responses!
Pictures (album):
https://imgur.com/a/hjVi5X5
silentdeath631 said:
So I got this phone from my Grandpa who recently passed. I was able to insert my AT&T SIM, reboot, and use the phone as normal on 4G+ without any issues what so ever.
Fast foward 24 hours and after rebooting my phone a couple of times and accidentally "Updating Profile" my 3G/4G no longer wants to connect. What's strange is Voice and Text still work as long as the text isn't a MMS since that server is also no longer connecting.
I have confirmed the radio is functioning as I can switch it off, verify it's receiving signal from the nearest WCDMA tower through the 4636 menu.
As well as airplane mode and wifi are working
Sometimes my wifi will not connect first-time unless I "forget this network" and use WPS button on Router to connect - it's like my phone won't authenticate the network once a password is entered. Once connected it stays connected without issue.
Some things I have tried already:
I have attempted to change APN settings to strictly AT&Ts 3G connection - no luck.
I've installed custom ROM, Recovery (Bad Boyz HTC 10 Oreo Stock ROM, TWRP) - no luck.
I've reinstalled stock firmware from HTC RUU - no luck.
Got a new SIM from AT&T and had a tech "diagnose" my phone - no luck.
I've searched all over the internet and found multiple threads about having no signal or no IMEI, but this doesn't completely fit my issue as you can see in my pictures I still have a valid IMEI and cell signal. AT&T said everything is fine on their end regarding my phone, but since it is not an AT&T phone any other support I'm going to have to find elsewhere (Screw AT&T)
The only other thing I can think to try is purchasing a Sunshine license to S-OFF and try manually deleting the radio partitions and then reflashing an older radio or stock radio, but I'd rather not spend $25 for this solution to not work or further complicate my matters.
My question is has anyone experienced this random loss of 4G connection but still have the ability to call and text on their HTC 10? I know this is an older phone, but I really like this phone after using my LG V20 for so long.
UPDATE: Put the SIM in my LG V20 that I was using prior to switching to this device and it is also now having the same issues.... Wtf is going on?
Thanks for any responses!
Pictures (album):
https://imgur.com/a/hjVi5X5
Click to expand...
Click to collapse
At your own risk, this:
In the bootloader enter these commands:
fastboot erase modemst1
fastboot erase modemst2
(this will wipe the faulty modem partitions we are about to reset)
https://forum.xda-developers.com/sprint-htc-10/help/lte-sprint-network-t3557987/page2

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