[Q] Txt messaging EVO and Airave - EVO 4G Q&A, Help & Troubleshooting

I received an Airave a little while back from Sprint. Since then, intermittently I have been unable to send or receive txt messages. It ONLY happens when I am at home and connected to the Airave. If I do a Profile update, it resets something and I am able to then use txt messaging at home. I have contacted Sprint, they say that since there is a Treo here in the house and this is NOT an issue with it, then it is a phone issue not an Airave issue. However, if I unplug the Airave, texting works again. Any suggestions? Is this the wrong place to ask this question?

I have been having problems with the airave I got the other day. The same thing happens with mine, if I unplug it, all the problems go away. I have spent hours on the phone with sprint, and they tell me the same thing, its my phone not the airave. I just unplugged the damn thing, its not worth the hassle.

call retentions and see if they can send you the newer model airave.. i believe its the airvana...
I havent had 1 issue with it.

I had the same problem with my airrave, 2 questions; do you have your airave set to work with only phone lines on your plan(like locked or is it open) next question is are you running a non sense rom?
"I shave my armpits cause it makes me aerodynamic when i fight"

Related

Sprint MMS Issue with Airvana

Has anyone else experienced problems with text messaging and the Airvana? When I send a text it tells me that message is not going through and to try again. The recipient actually receives the message and gets spammed 5+ times with the same message.
Also, if I received text messages during this period I get all the responses together within a few seconds.
This only occurs, randomly, while connected to the Airvana. I know this is isolated to the Airvana unit because when I switch back to my old Airave it doesn't happen.
This is why I stopped using mine.
happens to me all the time with that damn airvana
I used to have the same issues, and it was very frustrating. I did however notice improvement after I ported my sprint # to google. and upgraded to the latest radio. It's been a good 2 months and I have not had any issues. I've also upgraded my wireless router to a Netgear 300N. Hope this can be a bit of help.
Yep, just unplug the damn thing. I used mine for 2 days and had way too many problems. It now sits in a box in my closet.
Cares said:
Has anyone else experienced problems with text messaging and the Airvana? When I send a text it tells me that message is not going through and to try again. The recipient actually receives the message and gets spammed 5+ times with the same message.
Also, if I received text messages during this period I get all the responses together within a few seconds.
This only occurs, randomly, while connected to the Airvana. I know this is isolated to the Airvana unit because when I switch back to my old Airave it doesn't happen.
Click to expand...
Click to collapse
I have the same problem every now and then. Whenever I send a text and it seems to be taking too long to send, I delete it. the recipient still gets it several times but not the 20+ times they would normally get it if I weren't to delete it. Only hapens every once in a while, it is quite annoying though.
Yea there's a thread over on Sprintusers where people are having identical problems. Someone posted that Sprint is aware of the issue and working on fixing it. (This was like Oct 2010).
Still broken
Working on it my a** I have had this problem since last year.
Sent from my PC36100 using XDA Premium App
aimbdd said:
Working on it my a** I have had this problem since last year.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
You want them to work on your ass?
I just got mine and it wont even connect to mobile sprint says there having issues with all airaves. So you send me an airave to help my signal yet its having its own issues...im wearing thin here lately.
Sent from my Nexus S 4G using XDA App
iceman99393 said:
I just got mine and it wont even connect to mobile sprint says there having issues with all airaves. So you send me an airave to help my signal yet its having its own issues...im wearing thin here lately.
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Where as other carriers would look at you and laugh that your contract isn't up and send you nothing...
An issue like that doesn't last very long.
I called Airave tech support and they are telling me I need to update my PRL and it'll fix all my problems. BS.
He says they have some tool that is supposed to show 5 green dots for my phone but I have 2 black X's.
yeah.. you get to choose between working texts all the time or good signal.
So im not the only one. He seem like it only happens when texting back and forth with someone quickly. If your airave mobile light wont turn green and only blinks amber. You need the higher up sprint airave tech to do a firmware reset. Fixed my issue
Sent from my hTc Evo!
My airvana stops working rondomly all the time, they keep telling me its my ISP because it fails the quallity of service test they want to to do. but yet every other Qos test I run I pass. And last night my nexus would not sent mms, but my wifes phone worked just fine.
I thought this was fixed with a hard reset. Problem is happening again. I'm going to try to switch back from Airvana to my Airave unit.
Tech support is telling me it'll take up to 4 hours to provision my unit? Sounds like an awfully long time!
I plugged in Airvana unit back in last night after maybe 3 months. Of course, after one day my text messaging problem returns.
I call Sprint and this time the tech support says it is a known issue whereas before they said "no reported problems." It is apparently just a problem with Airvana and EVOs/Epics. They said that the manufacturer of the Airvana units are aware of the problem and there is not current fix available. They essentially told me to disconnect the unit to text message or to wait until I'm out of Airvana range. That's pretty ridiculous if you ask me!
Ya I have this exact same issue, so effing annoying, and if I disconnect my airvana I get no service at all and texts don't send anyway :/
Sent from my Synergized Evo 4g
Mine situation is even weirder. The first day or two after I install a new ROM, I'll have the issue where the person I'm sending the text to will get it 10 times, and I'll get replies 10 times, and then the problem will suddenly disappear. Happened on every ROM I've ever used since I got my Airave, both AOSP and Sense.
It has been confirmed as phone and Airvana related by Sprint. Won't matter if you're stock or on any special ROM.

error code 128 data call failure

This has been happening to me for the last couple of days. Out of the blue my phone will pop this error: Data call failure. Error code 128. Unable to establish wireless data connection. I have done some research on this error message and most of the things I found had to do with using the phone as a hot spot. I am not using that feature. I am using a custom rom that I have had on for a couple of months now. Nothing has changed on my phone. I have tried updating the prl and then updating the profile. I have pulled the battery and left it off for half an hour. None of the other phones on my account have this issue. It is particular to my phone only. Is it this something I can call sprint about and they can reset or do I need to flash my radio again or take it in to sprint?
Had the same thing happen to me today. Called sprint and they said there was a data issue going on in my area. I say its rubbish but whatever.
Sent from my PC36100 using XDA App
That's been happening to me all day today. I thought it was maybe the kernel I installed today (more freedom) but after seeing this maybe it was the earthquake on the east coast causing problems with the network?
I have been getting these errors all day today as well.
i've been getting it all day... I thought it was kernel
I keep getting that error to. Thought i messed up my phone. Guess it was the earth quake, That **** was crazy though, never felt one before. Anyway after it happened i lost service on my phone for like 2 hours, kept getting beeping noises when i would try to make a call.
Sorry to hear others having this problem as well but I am glad that it probably isn't my phone. I would hate to get my evo replaced with a newer one that can't be rooted.
I know running CM7 right now and getting no 3g speeds right. Lame. But I got wifi though.
Sent from my PC36100 using XDA App
ElAguila said:
I would hate to get my evo replaced with a newer one that can't be rooted.
Click to expand...
Click to collapse
It can be rooted! These Dev's don't let us down, come-on man.
This started happening to me after the earthquake. In NYC
you mean Virgina? But yes, the last few days especially today after the quake. Ivebeen getting it alot.
I just had to reinstall synergy because it started freakingout saying that my andriod process had stop working, and a media process stopped working. was driving me insane.
Yeah know issue with Sprint call tech and do ctms ticket and maybe prl update or maybe * 18. The issue may be cleared by now .
Just the last couple days? I been getting these errors on and off for months now... before I rooted, and bricked my phone, so I'd say it has something to do with sprint not having enough bandwidth... or something like that anyway....
data call failure error 128
My Evo 4G started getting this Data Call Failure Error 128 last week (Wed), also only when I unlock... It is only a message, but everything works fine afterwards. It would happen about 5 times a day.
Then I went to Mexico for the weekend (3 days) and was roaming over there. Not once did the message pop up. Everything was fine, roaming data, text messages, phone calls. Thought everything was fixed. Came back on Monday and once I was on the Sprint network, started receiving the messages again on unlock.
I updated PRL and Profile and everything. That didn't stop it. Tried changing from Sprint to automatic roaming and that didn't really do anything. I thought it was a couple of apps i had (like Green Power that turns off data and turns it back on) but uninstalled it and the messages kept popping up. Tried enabling always-on data and that seems to work but that drains the battery faster than usual. Been searching all android forums looking for others in this situation and it seems like only a Sprint/HTC issue (Evo 4G, 3D and Shift). This is getting very annoying. It happens about 5 times a day.
My wife thinks that it's Sprint fixing and adjusting their network getting ready for the iPhone rush.
Wow, glad to know that I'm not the only one. I think that I had somehow did something wrong with my phone. I keep on getting these Data Call Failure - Error Code 128 messages several times a day. I tried reflashing a new rom, then doing it again. Must not be the rom, but Sprint. Annoying!!!!
it was just a sprint issues
Also cannot call the *2 or the *4 automated lines to sprint, get a busy signal and pop up saying "network is busy try again later", but can get through to sprint on a landline just fine. Apparently I cannot connect to what the sprint tech says is the "automated lines". I continue to get the error code 128 repeatedly, whether on wifi, 3g or 4g, and Sprints only "remedy" is to do a factory re-set which I have read has not affect.

[Q] Has anyone experienced service cutting out frequently?

Well I got the Verizon LTE Galaxy Nexus a few days ago (on release day) and since I started using it, service will drop out intermittently. For example, I'll be in my house with 4 bars and a 4G LTE connection (the signal has always been very reliable here) and I'll be using the phone perfectly with no problems. I'll lock it and put it down for anywhere between 5-15 minutes, and frequently (not always) when I pick it back up and unlock it, the phone will say "Searching for Service". The same problem also occurs when sending text messages. I'll click the send button and the messaging app displays and error claiming that the message could not be sent. I try to resend the message a few times, and after about 10 seconds the phone says that service has dropped out completely. The last scenario with this problem is when I'm simply using the phone for web browsing, listening to music, playing a game, etc. I'll be using it and my service will randomly disappear. This happens on WiFi and when I'm using mobile data. It also happens at home and while in other areas (with good service or bad service). Is anyone else experiencing a problem similar to this? If not, should I ask Verizon to replace my device?
I was on calls on mine on and off all day Thu and Fri. I never saw this issue.
Hey man, I just returned my GNex due to the exact issue you are describing. They swapped me a different one and it seems to be fixed. I'm still only getting 1-2 bars max but signal drops are not happening now. they were happening so constantly before i was ready to just return the phone outright.
It's really annoying because they have to reproduce the problem before they will give you a new phone. They looked me up in the computer and said their system says I have zero dropped calls (that's BS because I have been dropping constantly) and they made a phone call while I was in the store that lasted 5 minutes without dropping...strangely while in store I had 4 bars but as soon as I leave the parking lot I get 1-2. I was about to walk out of store defeated and without a new phone but service popped back off and I was able to get the guy to see it and fail to make a call to my voicemail...this new swapped out phone works much better.
baldwinguy77 said:
Well I got the Verizon LTE Galaxy Nexus a few days ago (on release day) and since I started using it, service will drop out intermittently. For example, I'll be in my house with 4 bars and a 4G LTE connection (the signal has always been very reliable here) and I'll be using the phone perfectly with no problems. I'll lock it and put it down for anywhere between 5-15 minutes, and frequently (not always) when I pick it back up and unlock it, the phone will say "Searching for Service". The same problem also occurs when sending text messages. I'll click the send button and the messaging app displays and error claiming that the message could not be sent. I try to resend the message a few times, and after about 10 seconds the phone says that service has dropped out completely. The last scenario with this problem is when I'm simply using the phone for web browsing, listening to music, playing a game, etc. I'll be using it and my service will randomly disappear. This happens on WiFi and when I'm using mobile data. It also happens at home and while in other areas (with good service or bad service). Is anyone else experiencing a problem similar to this? If not, should I ask Verizon to replace my device?
Click to expand...
Click to collapse
Just got off the phone w/verizon for the same problems. He stated that he has been receiving a lot of complaints about this issue. He said that he is sending a error report to Samsung. He also said that I could take the phone back and exchange it. Every one with this problem should contact Verizon so they can inform Samsung.
asty said:
Hey man, I just returned my GNex due to the exact issue you are describing. They swapped me a different one and it seems to be fixed. I'm still only getting 1-2 bars max but signal drops are not happening now. they were happening so constantly before i was ready to just return the phone outright.
It's really annoying because they have to reproduce the problem before they will give you a new phone. They looked me up in the computer and said their system says I have zero dropped calls (that's BS because I have been dropping constantly) and they made a phone call while I was in the store that lasted 5 minutes without dropping...strangely while in store I had 4 bars but as soon as I leave the parking lot I get 1-2. I was about to walk out of store defeated and without a new phone but service popped back off and I was able to get the guy to see it and fail to make a call to my voicemail...this new swapped out phone works much better.
Click to expand...
Click to collapse
That's crap they should have let you exchange the phone outright...
Hmmmm well thanks for the responses everyone! I'm probably gonna call VZW and get them to exchange it today.
P.S. I even got a new SIM card to see if that fixed the problem and it didn't, so it's definitely a problem with the radio in some devices.
I have not experienced this in MN.
Got mine exchanged today
Hey, I had the same problem with mine when I got it out of the box. I took it to the store, and it consistently reproduced the problem. They tried the SIM card, then replaced the phone. Seems to be working well now.

[Q] Anyone Still Noticing Intermittent Ghost LoS?

So, around 11am this morning, I tried calling a conference line for work, and didn't get a dial tone, but the phone said I had three bars. I decided to reboot, just in case, and what do you know, I had three text messages waiting, and missed a call.
It looks like I lost the connection somewhere between 6pm and 10pm last night, but I have no way of knowing when. I haven't used my LoS tool for a long time because it hasn't seemed necessary, but it looks like I should reinstall it.
So my question is: have any of you had a similar problem in the last few weeks/months? It's pretty clear to me that the EL29 OTA + modem does not, in fact, fix LoS permanently, or at least Sprint/Samsung can't seem to fix ghost LoS.
If there's enough interest, I'll start updating my LoS Daemon again.
No where near as much compared to when I got this phone. It's maybe once a week now if that. I'm on gb still running FE16 if that matters to you
Sent from my iPhone killer.
I had this same problem for several weeks. Well, not the same exact problem. I could make calls, recieve texts but not recieve incoming calls. Callers would go straight to voicemail and I wouldn't get the notification for a while either. People would text me 'did you get my VM?' I even started testing this by calling myself from the office phone (full signal btw).
I ended up calling sprint and totally reprovisioning the phone and haven't had any problems since. I posted how I did that here:
http://forum.xda-developers.com/showthread.php?t=1332837

Phone is consistantly "searching for service". HELP.

Hey guys. I just got a Galaxy Nexus from Best Buy yesterday and I was pretty excited until I walked out the door. I tried texting my friend and the phone could hardly send texts, most of them caused a red exclamation to pop up next to them. I also tried sending out calls and the phone would just be silent for a couple seconds and then it would automatically hang up. I also was dropping 4g when I tried to use it (but I did have it intermittantly). I tried dialing *228, but a message always popped up saying "Call not sent" when I did so.
Having these issues, I went back to Best Buy. They said it was probably because it was taking awhile for the phone to fully be on the 4g network, but they troubleshooted anyways. They tried updating the PRL (which didn't work). They tried doing software and hardware resets. They also ended up going through 4 different sim cards that all did not work, so they had to call Verizon to try and fix it. Verizon said that the phone wasn't even shown as activated on their system. So what they did was activate a sim card before putting it in my phone. My phone activated fairly quickly after this and seemed to be working well. My signal had full bars, my 4g was working. They did test calls and texts and it worked perfect. So, they gave me the phone and told me I should be all set. 5 minutes down the road I start trying to use it, and my signal was cutting in an out. So I tried making calls and texts and they worked, and I went on my 4g and it worked. But slowly as the day progressed the service got worse and worse and now today, my phone is even worse than how it was when I started. It is constantly "searching for service" and now I never have a signal. I don't know whats wrong with this phone. Is it software? Hardware?
I checked and I am on a software revision 10 phone, which from reading I thought was supposed to fix many of these problems. I am also on the latest software and baseband update.

Categories

Resources