Cant recieve calls - Defy General

Dont know any specifics about this, but sometimes i can not be contacted on my phone. The people trying to phone me get a message saying "number unavailable" etc etc. Im on t-mobile uk and the reception in my area is superb. Im thinking its maybe something to do with the data connection (HSDPA) but im honestly not sure. Anyone got any ideas about how i could fix this?

Sounds like network or SIM. Have you tried you SIM in another phone?

Good evening!
i am having same problem... after playing around :
if am in 3g (with or without data) --> i can make calls but nobody can reach me (as if phone is off) - coverage is good.
if am in 2g (with or without data) --> all fine it works perfectly.
but this should not be normal i suppose. any sugestions?
regards
matthias

Related

new HTC user here having a weird problem

hey guys
ok so i have the TP2 running WM 6.5 professional
ROM 1.86.401.0 (67102) WWE
ROM date 25/9/2009
radio 4.49.25.17
protocol ver. 61.44tc.25.32U
my service provider is Etisalat in the UAE
the problem that im having is that when i set the BAND to AUTO, it picked up the the 3G network...but problem is that it keep shuffling between 3G and EDGE. because of that it wont recieve calls. one fix i was told was to manually select GSM BAND. the call problem was solved because of that.
but since i have done this, i been having another porblem. after using internet to say update the weather tab, i cant make or recieve call, or send sms or anything. everytime i use internet on the TP2, i have to switch to AIRPLANE MODE and then back to PHONE its driving me nuts
anyone facing the same problem? or has a fix to this?
Switching between 3G and Edge is normal, because not everywhere you have good service.
But just to make sure:
When you set band to AUTO and you are switching between 3G and Edge, can you call someone?
I had problems with my HTC Kaiser in the UAE. Etisalat and Du told me they only can provide mobile internet to BlackBerries and IPhones...
yeah, when it is switching between 3G and Edge, i cant make calls and i cant recieve calls either. they say my cell if off while its actually on
denlopviper said:
the problem that im having is that when i set the BAND to AUTO, it picked up the the 3G network...but problem is that it keep shuffling between 3G and EDGE. because of that it wont recieve calls. one fix i was told was to manually select GSM BAND. the call problem was solved because of that.
but since i have done this, i been having another porblem. after using internet to say update the weather tab, i cant make or recieve call, or send sms or anything. everytime i use internet on the TP2, i have to switch to AIRPLANE MODE and then back to PHONE its driving me nuts
anyone facing the same problem? or has a fix to this?
Click to expand...
Click to collapse
Go into the Bands page (where you manually select the bands). Press "WCDMA" to enable 3G only. That will keep you in 3G, but if you go into a non-3G area, you won't get any signal at all.
EDGE can only handle one thing at a time. If you don't have an active data connection, you can use the phone (call, SMS). If data connection is active, you can't use the phone functions. So, if you're on a webpage and someone calls you, their call won't go through.
3G allows you to use phone functions and data at the same time. So if you're on a web page and someone calls you, you can answer it.
ok that was surprisingly simple.. thanks
Edge can only handle one thing at a time? I routinely get and make calls and browse at the same time (or get emails via active outlook push connections, etc). And this is both when I'm in Edge areas (eg when I go to my cabin in Montana (heck - ANYWHERE west of Milwaukee) or when I have 3G (around here).
This does, however, appear to be a feature strictly of AT&T. But I don't believe the inability to do simultaneous data and call is a hardware or even Edge technology limitation - I believe its a network specific limitation.
Having said that, my money would be on an incorrect radio or DLL hanging around in the phone...
(Standard disclaimer: I know nothing about non-US carriers or their oddities. I reserve the right to be wrong- a right I exercise somewhat frequently )
well i upgraded to WM6.5 so the radio is the one that came with the upgrade.nothing else has been changed.
have a feeling the problem is with the phone as my pervious phone, sony ericsson's P990i had absolutely no porblems switching from data to call and back to data without having to do anything.
one thing i noted is that once i start an internet session, it keeps running unless i turn the switch to airplane mode to force a connection break.

Unable to make call

I have this really annoying problem where i find myself unable to make calls 2 out of 3 times. The phone just goes BEEP and disconnects. If i try again.. and again, it will suddenly make the call. I have a good atleas three bar connection. I also noticed that i sometimes do not receive phonecalls. Does anyone know what to do with this? it is really frustrated to have an unreliable phone. I formatted my phone already but to no avail. I did not flash my phone. so original firmware and radio.
Specs:
HTC Desire retail, so not branded
T-mobile NL
Plz help.
Hi,
I sometimes get the same problem but its only when Im in Bournemouth centre and surrounding areas. Im also on o2.
Also get the same from orange when Im in lewisham, London!
Might be worth speaking to the network as you might be in a busy network.
Im in Bournemouth on T-Mobile and get full HSPDA everywhere!

[Q] Help! Phone loosing signal

My phone has suddenly developed a mind of its own. It has a lag and is dropping signal anytime i am in an area that has HSDPA. When it does that i can neither recieve or make calls, sometimes i can make calls to other networks but not mine, it works fine when the network is EDGE or GPRS. I have called my network and they have confirmed that the problem is not fom them. Tried my sim on other phones and it works ok. I have done a reset twice with no change. No recent installs of softwares, no impact, nothing at all. This is becoming frustrating!!! Can anyone help please cos i love this phone, its my[I]![/I]

Voicecalls not coming through whenever data is on

Guys
Noticed something funny with my Galaxy Nexus. Calls don't seem to be coming through whenever it is transmitting or receiving data on the 3G. I can still make calls no problem.
My previous phone (the N97) would disengage packet connection (a warning comes up) before the call comes through.
I'm still analysis the data but I am hoping that one of you has experience this before and can offer some insight.
I've done the following test:
1. Wifi and 3G on. Some calls come through, some goes to voicemail.
2. Wifi and 3G on - streaming a video from my NAS box - Some calls come through, some goes to voicemail.
3.Disengaged Wifi and 3G on - Some calls come through, some goes to voicemail.
4.Disengaged Wifi and 3G off (2G only) - Calls comes through fine (when I send text I get the volume bug).
5.Disengaged Wifi and Data on but only on 2G - Calls comes through fine.
In all above instances when the 3G/data is on, I make sure I am transmitting (I synch my hotmail account).
So is this normal (this is my first android phone)? Am I the only one or are there others?
Any feedback would be appreciated.
Thanks
***** Sorry for the question mark icon, I put [Q] down but didn't know by selecting the question mark, it overrides it************
Which network?
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Balthazar B said:
Which network?
Click to expand...
Click to collapse
O2
blunden said:
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Click to expand...
Click to collapse
I'm still testing but it does appear that whenever it's transmitting on 3G (3G or H in the icon) incoming calls go to voicemail.
I just did another test, in the previous tests I was just calling my voicemail service (901) but I decided to call my house phone and here's the strangest thing.
- With the wifi on and 3G I couldn't make any phone calls (apart from the voicemail), the calls just end. I turned off the wifi, tried making a call it works. Then turned on the wifi on again and I can make calls again. How bizarre.
I'm hoping it's a network issue but I won't know until say about a weeks time (if its a network issue it should have been fix within that period). But my first adventure with Android isn't going very well.
Rang O2 and it sounds like an issue with the network . According to them 3G was affect all over the country recently and still have issues in the London area.
I also put my sim back into my N97 and after numerous attempts was able to replicate the fault So happy.
But the customer support suggested that I should still go and get a replacement sim from the shops tomorrow since mine is quite old. From 2009 but still 3G enabled.
So fingers crossed that its def a network issue and not a fluke that it affected my N97.
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Atreus said:
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Click to expand...
Click to collapse
Does SIM age really matter? I've been using the same SIM card since 2005.
I don't know if the age of the SIM matters, but what I do know is after I replaced my old SIM (AT&T) my data got faster (a few phones ago).
It never hurts to use a new SIM. The manufacturers change every few years (gemalto, etc) and I'd bet that newer is better...

Text/call problems on 3g only

Hi,
Does anyone have any ideas on a specific problem I have with the One X (on t-mobile - sim only contract in UK)
Had the phone since it first came out and the last 6 weeks I've been unable to send or receive texts while the phone is in 3g (wcdma mode or wcdma/gsm auto). The only way I can receive/send texts and calls is in gsm mode. I've been on the phone with T-Mobile for over an hour making sure my service centre number and network operator is correct and I have no signal issues (mostly full signal).
I've tried turning the wi-fi off to see if that's an issue but it makes no difference. What's weird is that in 3g (wcdma) mode I have no problems with data, so I can use the internet/facebook/twitter apps and upload/download pics and files just fine.
The engineer at T-Mobile (android dept) told me there's a 3g and 2g antenna in the phone and the 3g antenna may be faulty. Sounds plausible but wouldn't that mean no data connection on 3g too? I've also been told to check my micro sim in another phone, which I'll do when a friend comes round (I don't have any other phone that uses micro sims).
I just thought I'd check in here to see if this is a known issue. I've googled and nothing's turned up with this particular problem. Normally it isn't an issue as I use wi-fi for data so just keep the phone in gsm mode. However, when I'm out I swap to 3g sometimes and forget to swap back. I had two days worth of missed calls and texts when I forgot to switch back this weekend :laugh:
In summary:
gsm mode = texts, calls and internet all working fine (though slow data connection, obviously)
wcdma = no texts or calls but internet fast and working fine.
Any ideas, help or advice would be appreciated. I don't want T-Mobile saying it's a phone problem and HTC telling me it's the network's problem.
The same problem here using a WWE model (no carrier) in Vivo Mobile (Brasil).
No solution until know...
TheReplicant07 said:
Hi,
Does anyone have any ideas on a specific problem I have with the One X (on t-mobile - sim only contract in UK)
Had the phone since it first came out and the last 6 weeks I've been unable to send or receive texts while the phone is in 3g (wcdma mode or wcdma/gsm auto). The only way I can receive/send texts and calls is in gsm mode. I've been on the phone with T-Mobile for over an hour making sure my service centre number and network operator is correct and I have no signal issues (mostly full signal).
I've tried turning the wi-fi off to see if that's an issue but it makes no difference. What's weird is that in 3g (wcdma) mode I have no problems with data, so I can use the internet/facebook/twitter apps and upload/download pics and files just fine.
The engineer at T-Mobile (android dept) told me there's a 3g and 2g antenna in the phone and the 3g antenna may be faulty. Sounds plausible but wouldn't that mean no data connection on 3g too? I've also been told to check my micro sim in another phone, which I'll do when a friend comes round (I don't have any other phone that uses micro sims).
I just thought I'd check in here to see if this is a known issue. I've googled and nothing's turned up with this particular problem. Normally it isn't an issue as I use wi-fi for data so just keep the phone in gsm mode. However, when I'm out I swap to 3g sometimes and forget to swap back. I had two days worth of missed calls and texts when I forgot to switch back this weekend :laugh:
In summary:
gsm mode = texts, calls and internet all working fine (though slow data connection, obviously)
wcdma = no texts or calls but internet fast and working fine.
Any ideas, help or advice would be appreciated. I don't want T-Mobile saying it's a phone problem and HTC telling me it's the network's problem.
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