[HELP] Evo mobile network issue - stuck at turning on - EVO 4G Q&A, Help & Troubleshooting

I searched the forums but only saw similar issues with different phones, not the EVO.
I have a rooted evo (unrevoked non permanent) running 3.29 build. I have not updated with the latest 3.70 build due to fear of losing root. Starting yesterday I am having trouble getting a mobile network connection with 3g. When this happens if I go to wireless and network settings next to mobile network it says "turning on" and it kind of just hangs there. I can sometimes get a connection but usually it cuts back out within 30 seconds. I can however maintain a connection over wireless or 4g. I'm wondering if this is a hardware issue or if it might be related to not accepting the latest update. I have tried multiple battery pulls and reboots and this has not helped.I also tried removing the last few apps I had installed to see if they were possibly interfering somehow and that didn't help either. Does anyone have any ideas? I guess my last step would be to do a factory reset and then if that doesn't work I will have to unroot the phone and take it in for service. I really don't want to do that.
Screenshots with phone info avail at http://www.dtbmw.com/evoscreens
Any help would be very much appreciated!
Thank you.

Bump.
Having the same issue, started two days ago. Mobile network goes to "turning on", it finds 3G, it loses 3G, goes to "turning on", finds 3G, loses 3G...ad infinitum. It's absolutely KILLING my battery life. I made one phone call today and played 10 minutes of Angry Birds, and my battery was dead at 2:00 pm (from full charge this morning, unplugged at 8:00 am).

i am haveing the same problem now i had my phone flashed to metro and no net.. stuck in turning on mode.. did u find out how to solve the problem?

I'd like to know too

I am having the same problem, but I just change the password and that was it

Related

Evo - Won't stay in 3G coverage

I'm having trouble with my EVO staying in 3G coverage. My phone is fully rooted and running Froyo (The problems were the same with the Eclair build however), have the 2.05+ radio installed (however the problems were the same with the 1.39 radio as well) and I'm living in Michigan.
At any given time my phone will slip into 1X coverage and will seem to lock in there. When I first received the phone I felt like the phone quality was subpar compared to the Hero I had prior. I'm not sure if its been a firmware issue or network issue or simply a phone issue (starting to think the later), but hoping its a simple fix with something else.
About a week ago I was on a trip across Michigan which should have had 3g coverage the entire way (I was a passenger and trying to use wireless tethering to do some work along the trip). I would constantly go into 1X and would have to restart my phone to get back in 3G. Even at home I'll go into 1X and will have to reboot my phone to get it back to 3G.
I've tried Real Signal as well during these times and it also shows no 3G signal.
Anyways, anyone else experience this? Is it likely a bad radio or something else. I hate to have to return the phone and go through that process plus root again but I might have to at this point.
Thanks for any help that can be provided!!
Hmmm, whereabouts in MI? I am all over the south east and have never seen my phone drop out of 3G yet.
Have you tried wiping everything and trying stock rom w/OTA 1.47 just to make sure it isn't the ROM?
I am having the exact same problem. Using 2.0xxx radio and Fresh 0.5.3. I recently exchanged my phone and got a new one. The first phone did not do this
Try this:
When it shows you no 3G coverage, instead of restarting, go to-- SETTINGS> WIRELESS & NETWORKS> scroll down and look at "Mobile Network". When i get the 3g problem it says "Connection Failed". I think uncheck that box and re-check it and it connects back to 3g again (for a time, but then I have to do it again).
My MOBILE NETWORK settings are: Data Roaming = OFF, Always-on mobile data = ON, and CDM Roaming mode is set to: SPRINT only. Call guard = ON but i dunno what that means.
I dunno wtf is going on with this. Im in Houston and this issue is really pissing me off because i actually got a Novatek screen this time and don't want to risk taking the phone back and getting the Epson...
Anyone else experiencing this retarded issue?
Elegant: I'm in SE Michigan as well. I've tried several roms and have had issues with them all. I'm currently using a Froyo rom with similar issues as I've had with stock and other eclair roms.
As for checking/unchecking the box as you stated in Froyo I don't have that option available... I'm sure there's another way to get to it but I can't through settings. I think there was a #* code to get to where you are talking about but I'd have to look again.
It is a very annoying issue and like yourself I don't want to have to return my phone if there's a simple fix.
On a side note: How do I find out what panel I have? I've been considering the kernel that would get rid of the 30 fps cap but haven't yet pulled the trigger in part because I don't know which panel I have - and because I need to learn a little more about it before I go ahead with it.
http://forum.xda-developers.com/showthread.php?t=719763
Post 3 tells how to determine screen
Thanks for your help - got the kernel and now get around 40 FPS. Now if I can just figure out why the phone goes in and out of 3g on occasion. Its really not as big a deal when I'm at home but when I travel it is a pain.
well i returned my phone and got one with an Epson screen. im using Fresh 1.0.1 and it is even worse. i cant even use 3g data for more than 5 seconds before it disconnects. i've read some stuff about APN but dont know how to refresh/update them. i've updated PRL and Profile and nothing helps. how am i having this problem with 2 phones running 2 different ROMs? last rom was fresh 0.5.3 and now it is fresh 1.0.1...
anyone help with this APN issue? (i dont even know what APN stands for)
i actually am using the kernel for 55 FPS for Epson screens. would that be a factor either?
I'm and having the same issue with 3g.
Every thing worked fine with the first stock root of 1.32.651.1, PRI 1.40_003, PRL 60666.
With the second root of 1.47.651.1, PRI 1.34.651.1 now my 3g is unstable.
I don't know what FPS has to do with any of this, but I put radio radio-1.39.00.04.26 and it seems to improve a tiny bit, but I don't know how to update back to PRI 1.40_003.
Not happy
Also having problems in SE Michigan. Just started today after installation of Fresh 1.0.1 and the new radios. I also have a co-worker with and unrooted EVO and the latest OTA/Radio with the same problem.
I have a rooted EVO (DC 3.2.3). My wife has a stock EVO (fully updated).
Last night our phones started bouncing between roaming/sprint 3G, while we were sitting at home.
We started getting this error if we turned off Data Roam:
"Data Call Failure
Error Code 67: Registration failure. Your PCS Vision username and/or password may be incorrect. Please try again."
The error pops every time it tries to connect to Sprint's mobile network and fails.
We also live in Michigan. Perhaps they are doing provisioning?
Rebooting + update Profile/PRL seems to help, sometimes, but not permanently.
I am having the same issue with my 3g coverage.
When I go into my settings and turn mobile network on, it connects but then immediately says connection failed.
Does anyone have any suggestions as this is getting really annoying and frustrating.
Went to a Sprint store last night; apparently Michigan was having some significant network issues (the store reps said their phones kept getting disconnected as well), and that it was expected to be resolved by sometime today. After a reboot last night, I haven't had any more issues myself.

Odd connection issue

It started yesterday and I don't know why. Go to check my weather, hit update and after about 10 seconds I get a bubble telling me that an unknown connection error ocurred and to try again later. I can make phone calls, send and receive texts, but can't check my weather. If I soft reset it works fine. Today, go to check my weather again and same problem. Been making phone calls and texting all morning without issue. Soft reset and again it works fine. Obviously, something is going wrong with my data connection over time, but what could cause it to just shut down completely requiring a soft reset to fix?
More weirdness. I tried manually turning on my data connection in the Connection Manager and as quickly as I turn it on it turns itself off. WTF! I haven't done/added anything to the phone in a week. Is this something on AT$T's end, could they be blocking me from using data for some reason?
About 2 weeks ago I did some regedit to have the data connection turn off automatically after 5 mins of non-use. It was working fine after that and anytime it needed a data connection it would make it. I don't remember where the setting was to change it back, but I doubt this is the problem because this issue just started yesterday.
I'm on AT&T also, on the new leaked ROM, and I have exactly the same issue. It started about 2-3 weeks ago, and I noticed the connection drops overnight (during the day I have no problems), and it'll only come back after restart or reset. I think it's AT&T's network...
Miami_Son said:
Is this something on AT$T's end, could they be blocking me from using data for some reason?.
Click to expand...
Click to collapse
Maybe they work on improving their towers and network lol
T-Mobile does that also.
i get a Could not coonect bubble,and have to manualy enable my data conection.If you guys are Tethering our providers automaticly drop our priority level...Unlimited my ass,they tried to cap me at Edge speed and all i had to do was disable/enable the data conection to blast 3g...
I found the problem, but I still don't know what caused it. I'm leaning towards something done on AT$T's end. I have always had my phone configured to use the AT$T ISP in network properties. Apparently, it no longer likes this setting. Switched back to MediaNet and all is working just fine. Problem is that when I first got the phone I did speed tests using both settings and AT$T ISP was faster, so that's why I set it that way. I can't test it now because it won't stay connected with that setting. Can AT$T block users from a particular connection? I don't tether and the most data I've ever used was 280mb last month. Hardly a reason to block me.
I'm not thethering either, my usage is roughly 600 MB/mo and my network is already set to MediaNet. This problem started recently, didn't have it before.
Looks like it is something going on with AT$T. A number of my friends from different states have reported issues over the past 2 weeks with several having severe connection issues the past few days. These are people on varying devices including iPhones, Blackberrys and smartphones. I hope it is due to AT$T finally upgrading their network and not overload from all the new iPhone users and abusive tetherers.

[bug] Connected to LTE, after a while data connectivity gets questionable

Noticed this a few days ago and it's continued to be a problem. When I am connected to 4G LTE, initially the speed is great! But if I leave the phone unattended for a while, eventually I lose the data connection. It still shows 4G at the top, but I can't do much online. For example if I run a speedtest, I get a ping from a server that is normal (40-70ms), but the transfer starts at around 200kb/s and then freezes and errors out. Airplane mode sometimes fixes this, but usually I have to reboot the phone. Anybody else notice this problem? I searched and found a few things relevant to the LTEvo but nothing for us. FWIW I am rooted.

Network loss

Ok guys, having a real problem here. Often when I am connected to either 3g or wifi my phone will stop picking up signal suddenly. AIt's almost every time and I will have to disconnect from the network manually and reconnect and it will instantly pick up signal again for a while then it'll repeat. When it suddenly stops it doesn't show on the status bar that I have lost any signal. With 3g its kinda just at a stand still not receiving or uploading and with wifi it just stays the same but I'm still not picking up a signal because by web pages won't load neither will other apps that require network load until I manully disconnect and reconnect. Is anyone else having a problem like this? I don't think it was like this when I firs got my phone a month ago. I'm at a loss. Any help is much appreciated. Oh I'm completely stock btw haven't rooted........(yet) lol
microdave said:
Ok guys, having a real problem here. Often when I am connected to either 3g or wifi my phone will stop picking up signal suddenly. AIt's almost every time and I will have to disconnect from the network manually and reconnect and it will instantly pick up signal again for a while then it'll repeat. When it suddenly stops it doesn't show on the status bar that I have lost any signal. With 3g its kinda just at a stand still not receiving or uploading and with wifi it just stays the same but I'm still not picking up a signal because by web pages won't load neither will other apps that require network load until I manully disconnect and reconnect. Is anyone else having a problem like this? I don't think it was like this when I firs got my phone a month ago. I'm at a loss. Any help is much appreciated. Oh I'm completely stock btw haven't rooted........(yet) lol
Click to expand...
Click to collapse
It has happened to me a couple times that I have noticed. I will be streaming music and walking and all of a sudden, nothing.
Even a soft reboot does not help. It will require a full reboot generally to solve the issue. I have not been able to identify the issue specifically. I suspect it might be related to LTE testing in my area.
What's the LTE status in your area?
No lte yet but as I stated earlier it happens on wifi too. It'll still show that the signal is connected but my pages want load at all after it happens and when I try to refresh it'll say that the webpage could not load because there is no network. Only until I manually shut off 3g or wifi in the settings and turn it back on will it pick up signal again but only for about 5 minutes. This has happened in various locations on 3g and wifi and will even happen at home wifi.
Sent from my SPH-L900 using Tapatalk 2
This has happened to me as well... A lot . Stock.. on various roms.. No lte as well.. But it's in the works
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
I've had this problem too. Sprint replaced my phone and it never happened again.
I think reactivating hands free actually fixed my problem...for now anyway. It's not losing network like it was before. All I did was enter on the phone dial pad ##72786# that'll reactivate. Hope this helps

[Q] [SOLVED] Intermittent Mobile Connectivity

This is a repost of a post made in the wrong forum: http://forum.xda-developers.com/showthread.php?p=41965120#post41965120
---
Hi all
A search of the forums revealed 5 potential threads similar to this but not quite (not same symptom, phone, modem ...)
Keep loosing mobile data connection...
I have installed X-note 3 and found that my mobile internet is intermittent particularly in Youtube where I frequently have to click "No connection , Retry" or "Connection to Server lost, Retry" and in Play Store and Gmail where the problem tends to occur on a screen unlock after it has been unused for a few minutes - about 3 to 5 mins.
I dont believe this is a ROM issue because I d/l various ROMS such as Revolution, Alliance, PacMan, Paranoid and still I get the problem.
I tried installing all 9 of these radios here: http://forum.xda-developers.com/show....php?t=2044937 to no avail.
Also notice that if I set Network Mode to "GSM only" then this makes no difference to the problem (the default is "GSM/WCDMA Auto" which is what I've set it back to)
WiFi works fine.
Any ideas?
same issue here.
a lot of time trying to know why this happen. and i think it is due to fast dormancy.
the phone usually stays in standby in 3g... when you request some data it will automatically turn h or h+. Here is when you will notice the internet moving.
But unfortunately if you have some.coverage issues you can have this problem and then the programs instantly report no conection. If you insist you will see you can obtain connection. 5 seconds later 3g will appear again
It does not mind you will see the bars of coverage at maximum... if there is no quality signal you will have this problem.
I just have this problem at work. Not in other places.
But if you want a constant connection I recommend to keep for example online music while navigating...this will avoid the issue...unfortunately you will increase your data plan..
Yes!! This is exactly what happens.
So it can't be my specific phone but perhaps a hardware design or software issue. I don't recall this I happening before I rooted
Weird
Fixed it - so far at least
Fast Dormancy is the problem. It was enabled by default and I have turned this off. The connection is now fine and seems to be "always on". For me this is okay because I do not have any data limits or pay per MB for data. I do notice that new connections take a little longer to start (for example, time taken to access internet when opening up an app that is not currently running) . This is not noticeable for apps already running (in the background)
This explains ....
http://forum.xda-developers.com/showthread.php?t=1952005

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