[Q] Lost Notification Pull Down - EVO 4G Q&A, Help & Troubleshooting

I've recently lost the ability to pull down the notification bar in portrait mode. In landscape it works. I can get it to come down in portrait by pressing the menu button then the notification icon, when it's down using this method I can raise it up or down unless I take it all the way to the top. I updated to Fresh 3.5.0.1 and the new radios/wimax/pri/nv the night before. The pull down function worked that night and next morning. I dont' think the update caused this problem since I have reflashed the ROM to a previous version of Fresh and had same issue. I have also restored a backup of a different ROM. Just thought I'd mention that incase someone else has had a similar scenario.
I did drop my phone before this happened but don't no if this was the cause since I only checked to see if the screen was cracked after dropping and don't remember exactly when the bar stopped pulling down, I have no freaking idea.
It's unnerving to have the damn thing not working..
All other aspects of the touch screen seems to work. I downloaded a multi point tester from the market and the touch sensor(s?) seems a little off at the top as to how far up it will follow my finger compared to the bottom. Caused from dropping?
My knowledge of the makings behind the screen are nill so I haven't a clue to what dropping my phone could do to the touch screen things.
Btw has anyone tried to revert back to a pre 3.7 rom with the new radio/wimax/pri/nv and have their phone run like crap? Mine sure did.
Edit: nvm, found this "you cannot run any rom but 3.70 or aosp with pri 1.90"
Any suggestions?

Sounds like It's broken. Try flashing the stock with root 3.70 Rom and wipe everything. I'm going with it needs to be replaced.
Sent From My HTC Evo 4G On The Now Network From Sprint Using Tapatalk Pro!

does anyone know of the mechanics of the phone as to what may have happened to the touch screen when I dropped, I do think this was the cause of my delimma. did something maybe break or somethign shift? any ideas?

No one has taken one apart yet? How disappointing!
I suppose everyone is still in the 1yr warranty from HTC and not ready to go there.

You touch sensors are messed up. If you have TEP insurance, sprint will repair it free.
Sent from my PC36100 using XDA App

This happened to me after my gf thre my phone on the ground. The Sprint Reps won't know what happened, and they'll replace it for free. Make sure it's a new phone instead of refurbished since, refurbished have a tendency of doing the same thing after some time.

Guess it's time to unroot and return for repairs, thanks

Related

[Q] Screen Issue

Everytime i slide the keyboard open to type a message on my mts and slide it back when im done the screen (im not sure how to describe it but ill do my best) switches positions but responds as if everything was normal. For example the menu at the top that you pull down will be in the middle of the screen and the bottom will be at the top.
Does anyone have a solution? I can post pictures if needed, but it would be difficult at the moment.
Saneless said:
Everytime i slide the keyboard open to type a message on my mts and slide it back when im done the screen (im not sure how to describe it but ill do my best) switches positions but responds as if everything was normal. For example the menu at the top that you pull down will be in the middle of the screen and the bottom will be at the top.
Does anyone have a solution? I can post pictures if needed, but it would be difficult at the moment.
Click to expand...
Click to collapse
Sounds like software, what rom are you using? It could be hardware, but sounds like software. Pics would be nice. In the meantime, try wiping and reflashing your current rom.
Sent from my T-Mobile myTouch 3G Slide
Saneless said:
Everytime i slide the keyboard open to type a message on my mts and slide it back when im done the screen (im not sure how to describe it but ill do my best) switches positions but responds as if everything was normal. For example the menu at the top that you pull down will be in the middle of the screen and the bottom will be at the top.
Does anyone have a solution? I can post pictures if needed, but it would be difficult at the moment.
Click to expand...
Click to collapse
I think i kno exactly what ur talking about. (click here) http://forum.xda-developers.com/showthread.php?t=849722 This has happened to me and many other people. Im pretty sure the problem is with your flex cable. The best thing to do is get a warrantry exchange
Yea I've tried reflashing new roms or restoring and niether worked! I read through the thread you posted and that seems exactly what is happening to me. Did they make you pay for the warranty replacement or was it covered? If they made you pay ill prolly just hold out and get a new phone this summer.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Saneless said:
Yea I've tried reflashing new roms or restoring and niether worked! I read through the thread you posted and that seems exactly what is happening to me. Did they make you pay for the warranty replacement or was it covered? If they made you pay ill prolly just hold out and get a new phone this summer.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
No it was covered by 1 year factory warranty. If i were you though, id unroot the phone asap then get your replacement. If you dont, your screen will eventually go black like mines did and you won't be able to unroot (though they did accept it because they didnt know it was rooted because the screen was totally black)
yeah, I have the same issue and I'm exchanging the phone soon.. however, I'm worried because my screen randomly works and I'm concerned that T-mo will see that I've rooted if the display randomly functions upon arrival. Does anyone know how to do a factory nandroid flash (I have the original file taken from falken98) without using the screen for too long? I know that clockwork might require actual user input on the phone side, so I was wondering if anybody could point me to a method that would require only the computer. What I'll try to do is set the phone to mount USB and do everything via AndroidSDK, hopefully the phone will randomly function for just enough time to allow me to do that
I'm having this problem as well... looks like a call to 611

[Q] My evo pushes a bunch of buttons on the screen on its own. help please.

Hey there guys. I really need some help now. I've been going at this for about 6 hours now and I really just cant do it alone anymore.
so here it is...
I just got my HTC evo and I attempted rooting it. The phone was working perfectly the day before. no problems what so ever. Today I youtubed how to root your evo and i came across this http://www.youtube.com/watch?v=1OmPcT4pcks
I followed his exact steps but it didn't work at all. I got to the part where i installed the driver, i ran the unrevoked program and it failed to root my phone. i unplugged my phone then it started going all haywire and pushing stuff on its own, the 4 bottom buttons weren't working either when the keyboard pops up, whenever i try to type "o" "L" or "m" it presses all the buttons surrounding it besides the one i'm actually trying to press. So then i went to this thread
http://forum.xda-developers.com/showthread.php?t=838448
that one rooted my phone just fine. However the phone going haywire was an ongoing thing. I even flashed a new rom on there and it still goes haywire.
right now i'm running this rom
http://forum.xda-developers.com/showthread.php?t=992402
I'm really just stuck right now. I've tried unrooting my phone and getting it completely back to just normal so i could start fresh But i find the right zip file. If anyone could please help me i'd really appreciate it. Looking forward to hearing from someone. thanks
Do u have a recovery installed? I would suggest using RA then use the format all zip to completely erase your phone and flash a rom again and see what you get.
Sent from my PC36100 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=884060
and flash unrevoked s-on first.
What happens if you clean your screen really well? Mine only pushes random buttons if it gets a drizzle of water on it or something.
the screen is really clean and it still does it. The screen does all sorts of loopy stuff. like itll zoom out like your pinching it then zoom back in. slide around from screen to screen. I flashed a new rom on there once again and its still doing it. I tried a whole bunch of the supersonic shipped roms but none of them would work. Is this phone done for good? ='(
about software entire thing is this
android version 2.2
baseband version 2.15.00.11.19
kernel version 2.6.32.17-gee557fd
[email protected]#15
build number dark cocoa lll
software number dark cocoa lll
browser version webkit 3.1
PRI version 1.90_003
PRL version 60677
Well I can recommend a few things..
1. Backup, do a complete wipe, reflash the rom
2. Try a different kernel.
3. Downgrade to PRI&NV 1.77.
the problem is your touch screen is going bad, not the root and the root didnt cause it. take it to the store, they will a replacement screen in stock.
Evo13 said:
the problem is your touch screen is going bad, not the root and the root didnt cause it. take it to the store, they will a replacement screen in stock.
Click to expand...
Click to collapse
Exactly. I had the same problem, just unroot, make sure you have s-on, get rid of anything root related on your sd card (ie soff.log), and take it in
Sent from my hand with XDA Premium installed
snowboarda42 said:
Exactly. I had the same problem, just unroot, make sure you have s-on, get rid of anything root related on your sd card (ie soff.log), and take it in
Sent from my hand with XDA Premium installed
Click to expand...
Click to collapse
Evo13 said:
the problem is your touch screen is going bad, not the root and the root didnt cause it. take it to the store, they will a replacement screen in stock.
Click to expand...
Click to collapse
I managed to wear a rough spot on the screen from using Swype. Apparently I text very violently and a lot. The screen looks fine but if you run your finger along it you can feel where the keyboard pops up in portrait mode is rough, and if you clean it, the cleaning solution beads around that area. I bought an invisishield screen protector and that seemed to solve my problem, which sounds the same as what your experiencing. Going to the store and getting it fixed is probably a better option, I've just had to fight with Sprint in the store on what they considered "physical damage" on my last phone, and the screen protector seemed like a easier solution for the time being.

Weird touch screen glitch...

Ok so I realize that this is almost positively a hardware issue, however I just wanted you guys' opinion. So its happened 1 or 2 times before but a simple reboot has fixed it usually, until today when it has gotten really bad all of a sudden. The issue is that randomly, my phone will act like it is being touched on the screen and will either select something or not let me touch what I'm trying to touch. In fact as I'm typing this with the phone's keyboard my phone keeps thinking I'm touching the discard button (which I'm not, obviously) And I've noticed that its always in the bottom left corner of the screen in portrait mode. This is causing me to sometimes not be able to move icons or unlock the phone or scroll through pages because the phone thinks I'm like multi touching the screen in the corner. This happened for a while earlier this week until I pulled the battery. Then this morning it got terrible enough that I could barely use my phone at all even after multiple reboots and fixing permissions. I even went so far as odining back to stock EC05 and OTA updating to EL30, from EG22. ( haven't had time to update to an official build until now. ) again it obviously isn't a software issue but I don't know what I should do, like get a new epic (which I really don't want to) even though this hasn't been a problem until very recently and I don't remember anything damaging my phone. Anyways just thought I'd share my problem with you guys to get any suggestions. And sorry for how long the post is.
Sent from my SPH-D700 using XDA App
wazzuup199 said:
Ok so I realize that this is almost positively a hardware issue, however I just wanted you guys' opinion. So its happened 1 or 2 times before but a simple reboot has fixed it usually, until today when it has gotten really bad all of a sudden. The issue is that randomly, my phone will act like it is being touched on the screen and will either select something or not let me touch what I'm trying to touch. In fact as I'm typing this with the phone's keyboard my phone keeps thinking I'm touching the discard button (which I'm not, obviously) And I've noticed that its always in the bottom left corner of the screen in portrait mode. This is causing me to sometimes not be able to move icons or unlock the phone or scroll through pages because the phone thinks I'm like multi touching the screen in the corner. This happened for a while earlier this week until I pulled the battery. Then this morning it got terrible enough that I could barely use my phone at all even after multiple reboots and fixing permissions. I even went so far as odining back to stock EC05 and OTA updating to EL30, from EG22. ( haven't had time to update to an official build until now. ) again it obviously isn't a software issue but I don't know what I should do, like get a new epic (which I really don't want to) even though this hasn't been a problem until very recently and I don't remember anything damaging my phone. Anyways just thought I'd share my problem with you guys to get any suggestions. And sorry for how long the post is.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I have had this happen... wasn't a hardware issue for me, but it may be for you... I fixed it by turning off the screen (locking the phone) and cleaning the screen off thoroughly.... it fixed the issue... it may not fix it for you though... hopefully its that easy... for me it was some dirt or something on the screen making it "think" I was touching that spot when I wasn't... hope that's all it is for you...
Sent from my SPH-D700 using Tapatalk
Out of curiosity does this only occur while charging or always?
Sent from my SPH-D700 using XDA App
It happens always. On and off the charger. And I don't think its that easy as I had a screen protector on it and I thought it could be something like dirt under the screen protector causing it to freak out but I took off the protector and its still happening. Looks like I need a replacement... ):
Sent from my SPH-D700 using XDA App
wazzuup199 said:
Ok so I realize that this is almost positively a hardware issue, however I just wanted you guys' opinion. So its happened 1 or 2 times before but a simple reboot has fixed it usually, until today when it has gotten really bad all of a sudden. The issue is that randomly, my phone will act like it is being touched on the screen and will either select something or not let me touch what I'm trying to touch. In fact as I'm typing this with the phone's keyboard my phone keeps thinking I'm touching the discard button (which I'm not, obviously) And I've noticed that its always in the bottom left corner of the screen in portrait mode. This is causing me to sometimes not be able to move icons or unlock the phone or scroll through pages because the phone thinks I'm like multi touching the screen in the corner. This happened for a while earlier this week until I pulled the battery. Then this morning it got terrible enough that I could barely use my phone at all even after multiple reboots and fixing permissions. I even went so far as odining back to stock EC05 and OTA updating to EL30, from EG22. ( haven't had time to update to an official build until now. ) again it obviously isn't a software issue but I don't know what I should do, like get a new epic (which I really don't want to) even though this hasn't been a problem until very recently and I don't remember anything damaging my phone. Anyways just thought I'd share my problem with you guys to get any suggestions. And sorry for how long the post is.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
its a software issue. it happened to me a little while after flashing to custom roms. odin back to ec05 , reroot, then try flashing the dexodexed el30 rom and see if it does the same thing.
---------- Post added at 05:24 AM ---------- Previous post was at 05:23 AM ----------
LORDFIRE00 said:
its a software issue. it happened to me a little while after flashing to custom roms. odin back to ec05 , reroot, then try flashing the dexodexed el30 rom and see if it does the same thing.
Click to expand...
Click to collapse
if it was hardware, you wouldn't have even been able to type your post from your xda app.

[Q] Glitchy Buttons

I just upgraded my old Evo 4G to this phone about 3 weeks ago. On my Evo I was running CM7 and loved it. I tried installing a version of CM7 from a different website and after 5 minutes of running without any issues, my menu button started to glitch out and press itself. I couldn't use any of the other buttons while this was happening. I eventually shut the phone off and restored back to stock. After that I came back to this website and tried flashing Cyanogenmod 9 Alpha 6 and MIUI. Those both had the same issue. I have no issues using stock EL29. Is it just my phone or is this a common E4GT issue? Is there anything I can do to get around this? Thanks in advance.
It's a common problem on some ET4G phones. I'm on my third(bricked 2) and mine does it on every ROM I've tried, even stock. My first two phones didn't do this, but this one was driving me nuts. It was almost unusable. I had to run AOKP that has the option to remove use of the hardware buttons and just use the on screen nav buttons. Since doing that, I've had no more annoying constant menu pop ups. The downside is that I can't use any of the cool TW roms that are available, but at least I can use my phone. You could take it to your local Sprint store and get them to give you a replacement if you can duplicate it while you're there. I decided to keep mine because I've already gotten two replacements and I'm just tired of dealing with it.
Rats! That's not the answer I was hoping to read. I was hoping it was just a kernel issue and not an actual problem with the phone itself
I have d this problem still waiting for a replacement
Sent from my SPH-D710 using Tapatalk 2
Well it's good to know that this issue isn't my fault! I will take it to a Sprint store and see what they can do for me.

Search Menu keeps popping up randomly

I dont know if this is a problem with my phone or the ROM. This seems to happen intermittently and I dont know what to do about it. It drives me crazy especially when I am trying to text or do anything. Sometimes and it seems more frequent lately, when I unlock my phone and go to text or send an email and I am in the middle of typing.... all of a sudden, the search menu pops up repeatedly. Once this happens I stop touching the screen completely and it just keeps popping up and down continuously like I am pressing the search button at the bottom of my screen. It will do this for several minutes, sometimes longer. Then it goes away and I dont see it again for days. But it keeps happening.
Has anyone else experienced this kind of problem?
Things I have tried with no success... 1. check for debris stuck on the screen near the search button. 2. dirty screen. 3 replaced screen protector. 4. removed screen protector. 5. removed phone protector (otterbox) completely, no screen protector either, just phone.
None of these have stopped this menu popping problem. Please help? Should I just take this phone back and try and get a replacement? I am sure that if I do that, the tech wont be able to duplicate the problem. UUGHH!!
UPDATE: Found this thread about the same thing and, yes, it looks like low signal and ICS combo on 3G could be the culprit.
http://forum.xda-developers.com/showthread.php?p=29230046
First off, it sounds like you have a messy situation with your phone pooping often. Kidding aside, I am having the same issue. I really thought it was faulty touch sensors. I am currently using AKOP build 7/20 and the issue seems to sporadically pop up. I am glad I am not the only one
Sent from my SPH-D710 using xda app-developers app
Sprint is literally MADE of these phones.
They have so many that they're pushing them to Boost mobile.
Politely demand a replacement, insist that the issue is covered.
You will have no problem getting what you need.
mcadamry said:
Sprint is literally MADE of these phones.
They have so many that they're pushing them to Boost mobile.
Politely demand a replacement, insist that the issue is covered.
You will have no problem getting what you need.
Click to expand...
Click to collapse
Thank you for the advice. I will try it. Not sure if I should put my OS back to stock before taking in or not. I am currently running SuperGalaxy v1.3(FF18) ICS 4.04. Suggestions?
astro004 said:
First off, it sounds like you have a messy situation with your phone pooping often. Kidding aside, I am having the same issue. I really thought it was faulty touch sensors. I am currently using AKOP build 7/20 and the issue seems to sporadically pop up. I am glad I am not the only one
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I called the Sprint store where I bought the phone and asked them about it and they said they were having a lot of similar issues since the latest OTA update. However, I told them mine has been doing it months before the OTA update, which is true. She suggested I bring it in nad have the tech look at it. So I will probably do that but should I put the OS back to stock first?
My ODIN Mode info below.
Custom Binary Download = 0
Current Binary = Samsung Official.
bronski813 said:
Not sure if I should put my OS back to stock before taking in or not.
Click to expand...
Click to collapse
If you're running a safe recovery such as agat's, etc, then I believe a simple factory reset would suffice.
I'm somewhat new to the android os, so my statement above may need verified.
But I'm no greenhorn when it comes to getting these phones replaced: this is my fourth one!
The safest bet (and what I would do) is to ODIN back to ff18 stock. Or el29 even. Whatever.
Good luck! That button issue would be unbearable for me!
mcadamry said:
If you're running a safe recovery such as agat's, etc, then I believe a simple factory reset would suffice.
I'm somewhat new to the android os, so my statement above may need verified.
But I'm no greenhorn when it comes to getting these phones replaced: this is my fourth one!
The safest bet (and what I would do) is to ODIN back to ff18 stock. Or el29 even. Whatever.
Good luck! That button issue would be unbearable for me!
Click to expand...
Click to collapse
I will do that and make a backup first though. Thanks again!:good:
edit:i do believe the long-press of the 'menu' button brings up the new ICS search feature. long press of the 'search' button brings up the google voice search on my phone.
--
its not random..its when your in a low signal area.
I too thought it was faulty hardware buttons, but there was a thread here somewhere that mentioned it happens when in low signal area that caused the "menu" button to be pushed. this has been happening on my phone and others before ICS OTA.
not sure why its been happening, nor do i know of a fix
tool2269 said:
edit:i do believe the long-press of the 'menu' button brings up the new ICS search feature. long press of the 'search' button brings up the google voice search on my phone.
--
its not random..its when your in a low signal area.
I too thought it was faulty hardware buttons, but there was a thread here somewhere that mentioned it happens when in low signal area that caused the "menu" button to be pushed. this has been happening on my phone and others before ICS OTA.
not sure why its been happening, nor do i know of a fix
Click to expand...
Click to collapse
I am certainly in a low signal area. In fact, my signal is almost non-existant. What I dont understand is why roaming doesnt kick in and use whatever signal is available. I know that AT&T has signal boosters in my building and the signal is very strong. Maybe the signal issue is causing the problem but I have not seen that thread. I will do some searching and if I find it I will post here.
Same problem with my phone. Just got back from vacation, 10hr drive both ways using the phone for navigation there and back home, so the phone was in my line of sight the whole time. It always did it in low signal or slow data areas, or when data roaming kicked in. I have poor reception at the house and it starts as soon as I turn off the wifi.
Local sprint store is ordering me new phone. I'm running stock EL29..
Sent from my SPH-D710 using xda premium
rehpot1 said:
Same problem with my phone. Just got back from vacation, 10hr drive both ways using the phone for navigation there and back home, so the phone was in my line of sight the whole time. It always did it in low signal or slow data areas, or when data roaming kicked in. I have poor reception at the house and it starts as soon as I turn off the wifi.
Local sprint store is ordering me new phone. I'm running stock EL29..
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
So if you are running stock EL29 then that would rule out ICS as part of the problem. We are left with low signal on 3G. I have been watching closely over the past day and it only happens on my phone when low/no signal and no wifi. If I am connected to wifi then it doesnt do it. I am sure if I put my phone in airplane mode it wouldnt do it either. I will test that today.
New phone (like new replacement), no more problems.
Sent from my SPH-D710 using xda premium

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