Losing signal after text message - G2 and Desire Z Q&A, Help & Troubleshooting

This happened two times, once where I had full five bars with a HSPA connection and at home more often where I have two bars with an edge connection.
What happens is, when I get a text message, I will view it and then once I reply, the signal will drop and I won't have any signal, and have to wait for the phone to reconnect.
The same has happened outside with full service.
At home, I have wifi calling enabled and sometimes that will even drop and I will have to wait for wifi calling to reconnect or for the phone to gain back reception.
Is this a common issue? I have the ota radio on it, (not flashing any other radios, due to the fear of bricking), and running on Cyanogens 6.1.1.
Edit: This tends to happen a lot, when I get multiple messages and reply to each other quicky. I do about 6k messages a month and its getting annoying having the phone lose/drop signal when replying or receiving messages.
Thanks
Sent from my HTC Vision using XDA App

I have exact same problemmmm any tips?
Sent from HTC Desire Z using XDA App

Does this happen when you use the keyboard or the phone in landscape? I found out that if you cover the top party of the phone just above the camera with your hand the wifi completely drops. Turns out its the same antennagate as iphones but only affecting wif (so far). I actually can't use my keyboard on wifi because right away after putting my left hand on the top of the phone to hold it in landscape my wifi drops from full to either 1 bar or completely turns off and switches to H or 3G. If you're having the same issue then post back.

Yes, I actually do have the same problem. I don´t think there is a solution for it is there?

I'm seeing the same problem withnmy g2, running cm 6.1.1. I have a case on my phone as well.

i am having this problem when i turn the internet on. Happens instantly.

I was having a similar problem, running cm 6.1.1. I flashed pershoot's kernel and have had better reliability during my two days or so of testing.

I've had 'similar' issues. Its rare that my signal drops completely but when I have the phone open in landscape mode and am sending a text using the hardware keyboard, my signal does seem to drop by 10-15db.
I had the same issue with the stock ROM as well.
Although this is not a solution, I have noticed that the signal isn't affected as much if you keep your hands on the back of the phone 'low', as in my index fingers sit below the camera on the back of the phone when texting...

I've had connection problems ever since I updated the radio. My signal before that was great, and so it was at home. Ever since the update, I go from 2 bars of HSPA to Edge, which is pretty frustrating.
At work, my signal was great and never drops. But today I've been going from GSPA to Edge to 3G over and over, which has me really annoyed.
Edit: Also, I tend to lose connection when I receive an MMS, not a regular text. When I get a call and I don't answer, I lose signal completely, which has caused me to miss voice mails.

Related

Eic 4g Touch Bugs Thread

I'm seeing many users notice different little bugs with the phone (me included) and instead of having multiple threads about it, maybe we can all post it in one place where later the devs can see it and work on them once the phone is rooted etc.. Good idea/bad idea? I come from an Evo 4g with Sense rom so I wonder how many of these might not really be "bugs" but just a different user experience.
I'll start..
Accu weather app not updating location automatically
apk files downloaded from the computer and then transferred to phone are not showing up (unknown sources, usb debugging checked)
No function when touching the clock widget. It does not launch me to alarm, world clock, time etc menu. Maybe this is just a touchwiz thing as I mentioned above, I come from a sense rom.
So far those are the ones on top of my head. As I use the phone more, I'm sure I'll spot more (hope not!).
Anyone else?
Phone dialer issues
I have to reboot my phone from time to time to make a call.
It just says call ended when i try to call out.
When i reboot it works fine for a few hours.
Mentioned above plus the following so far (except reboot for calling issue):
No landscape mode using TW (auto-rotate enabled)
Red LED only available notification color (REALLY?!)
Skype video calling is upside down when using in portrait mode.
Also, phone call is automatically in Speaker mode when calling after making a Skype video call.
*Occasional phone FREEZES. As in, one minute it is okay, and the next minute, you have to do a battery pull. Happened twice since I got it on launch day.
*Browser closing for no reason. Happened 4 times since launch day.
*When plugged in with Samsung charger, phone's screen will act real glitchy
*SWYPE does not work properly, no matter the settings. Have to type normally.
That's all the software bugs I've experienced. Hardware-wise, there are reports of problems with data, 3G, 4G, and WIFI....I haven't seen any word on Bluetooth yet.
Journeyjeans said:
*Occasional phone FREEZES. As in, one minute it is okay, and the next minute, you have to do a battery pull. Happened twice since I got it on launch day.
*Browser closing for no reason. Happened 4 times since launch day.
*When plugged in with Samsung charger, phone's screen will act real glitchy
*SWYPE does not work properly, no matter the settings. Have to type normally.
That's all the software bugs I've experienced. Hardware-wise, there are reports of problems with data, 3G, 4G, and WIFI....I haven't seen any word on Bluetooth yet.
Click to expand...
Click to collapse
Go exchange your phone -- sounds like a lemon. No other real complaints about freezing or auto-closing apps.
Erislover said:
Go exchange your phone -- sounds like a lemon. No other real complaints about freezing or auto-closing apps.
Click to expand...
Click to collapse
Actually, other's have experienced auto-closing apps and freezing. It's in a thread around here or at sprintusers.com, I forget which.
For the first three days I couldn't get data while roaming though the proper settings were checked. Sprint customer care reset my phone and after an hour of waiting it works.
All else its great (except for the above oddities with Touch Wiz) though I haven't checked GPS after encrypting the device.
Sent from my SPH-D710 using XDA App
humdrum2009 said:
I have to reboot my phone from time to time to make a call.
It just says call ended when i try to call out.
When i reboot it works fine for a few hours.
Click to expand...
Click to collapse
Can you elaborate on this issue?
Also, anyone else having similar issues, please chime in.
Are you seeing a circle with a slash through it (no service) when this happens?
Can you receive calls when this happens?
Do you lose 4G or WiFi? Or is it just Voice/3G?
Does it seem to happen sometime after making a call/text (~30min), or any other pattern you've noticed?
Are you rooted?
If yes, what kernel (zedomax or tanimn/shabbypenguin - trying to narrow down an issue with one of the current root kernels)?
Exchange Appt. Notification Bug
I have had multiple reminders pop up for from my Exchange calendar and i can't seem to dismiss or snooze them from the notification bar. The snooze and dismiss buttons are available but are non responsive. The only way I can get rid of the notification is with the "Clear" button which is for all notifications. Has anyone else noticed this?
Journeyjeans said:
*SWYPE does not work properly, no matter the settings. Have to type normally.
Click to expand...
Click to collapse
I know this may sound silly, and you may have already checked this, but check your language settings. I've read about some owners that were having problems with Swype discovered that their language was set to Spanish.
Also, on the LED notifications only being Red, I've been playing with an App called Light Flow. I've at least been able to change the notification colors to Blue using this App. Also, the App lets you use "White" as a color, which still shows a Red light, but blinks very fast if some of you prefer a faster blinking light.
I have had the roaming data issue as well. It does eventually work for me though, but on once occasion it took 10 minutes before data turned on after the roaming started. I will try calling Sprint as well.
Wifi signal is bad.. but speedtest says otherwise. I think the issue is with the amount of bars displayed and not the actual signal. I was standing 5 fee fromt he router and still didn't have full bars.
Ive been having problems today with dropping data connection. Toggling 4G off and on seems to restore it even in no 4G areas. I guess it resets the radio or something?
MadFlava said:
Ive been having problems today with dropping data connection. Toggling 4G off and on seems to restore it even in no 4G areas. I guess it resets the radio or something?
Click to expand...
Click to collapse
Try profile and prl update...
My data did cut in and out till i did the normal sprint updates
Sent from my SPH-D710 using XDA App
Just got this phone friday. So far the only bugs I am experiencing are roaming in places my evo got coverage and the security draw pattern having a mind of its own making it very hard to unlock the screen. Also the wifi reception is noticeably weaker than my evo
nate420 said:
Try profile and prl update...
My data did cut in and out till i did the normal sprint updates
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Ive done that already and it didnt help. Thanks, tho.
Luckily, no freezes or crashes here (knock on wood).
what i HAVE noticed is the rotate bug, for instance
when rotating the phone for texting or browsing, you have to kind of
bring it up to your chest @ about a 90 degree angle in order for it to rotate.
calibrated it all correctly & i still have to do that.
this is my first phone from the Epic/Galaxy company so im not sure if that was a problem in the original Epic 4g (non-touch) but it sure is kind of annoying :/
hopefully the dev's can tweak the gyro or SOMETHING.
Poor Wifi/3g Signal
Noticed lower bars on both wifi and 3g...when in same spot on my Evo 4g I had more...might be just how many bars its displaying and not the actual signal...but not for sure...actually went into roaming a few times when with my Evo 4g I never did (even with roaming was set to automatic...now I have it set to sprint only)
Hello. Has anyone tried updating through Kies? I tried and it says that this version of software cannot be updated. I just got my phone today. I did have problems installing the drivers. After I let it install say one or two drivers, one would error out. Once I unplugged it a few times and then plugged it back it, all of the drivers installed.
I hope this doesn't mean that Samsung is not going to upgrade to ICS or else I am taking this back. I have a Samsung Galaxy Tab 7" and it won't allow updating with rooting. Thanks for any input and have a great day/night!
analyst28 said:
I have had multiple reminders pop up for from my Exchange calendar and i can't seem to dismiss or snooze them from the notification bar. The snooze and dismiss buttons are available but are non responsive. The only way I can get rid of the notification is with the "Clear" button which is for all notifications. Has anyone else noticed this?
Click to expand...
Click to collapse
I noticed this too.
you have to check the check boxes next to the calender item. This is deceptive because the boxes have checks in them. But they should be green and not grey.
hope that helps

[Q]Phone Signal stuck issue

I have the problem where if I leave my phone in one place for about 5-10 minutes I can't make a call. The phone has gone up to 6 hours without a problem while I did my daily business. I've taken hour long drives from one town to another without a problem.
Most folks have a problem where they can't get a signal or signal drop. My problem is the signal bars tell me i have a signal 3 to 4 bars. No matter what though i can't receive or make a call. Doesn't matter where I move the signal bars stay "stuck". Something jams up or whatever manages the phone signal crashes. Airplane mode doesn't have an effect, if i restart the phone it comes on with airplane mode activated.
I've install WajkIUI 1.9.16 with similiar results. I'm running Jboogies3 mod. It solved my reboot issue oddly enough so I've stuck to it. I'm a 2G area only. I use baseband swticher. Even without the baseband the signal gets stuck.
Any advise would be greatly appreciated. Thanks.
i have the same problem!
I've tried different combinations of roms and nothing has hit yet. I was told it was a software issue. What app controls the signal?
When i force quit the Dialer app it also shuts down the radio.
Bad sim?
Maybe try flashing an SBF, like the new nordic or 2.2.2 3.4.2-179 CEE Deblur
I've been around the world with defy roms. I feel at this point its a complete lost. Also If I have data on when the phone jams up and try a web program. The data icon seem to act like its trying to send something out.
I do have a question about the baseband switcher. When you change the baseband. Is the info in "About phone" under baseband suppose to change?

[Issue] Complete loss of signal when not in use for an extended period of time

I was using an iPhone 3G on the Fido network and switched to Bell on Thursday to get the Galaxy Nexus. This is my first Android phone, already own a Xoom.
Since buying the phone I have noticed a reoccurring issue with my signal. I leave my phone next to me when I go to bed and when I wake up I notice that I have zero bars and when I try to make an outgoing call the phone says I am in airplane mode (but I am not). Also none of my apps say they have data and my e-mail hasn't been updating.
I haven't figured out the best way to get a signal working again, but so far it appears to regain signal when I start using it for a few min or if I restart the phone.
While I am awake the phone sits next to me with full bars only 5 feet from where it rests overnight.
Anyone else encounter this issue? Is Android trying to save battery by weakening my signal and therefore cutting it off entirely? Possible defective device? Issue with Bell's signal although I seem to have full bars otherwise?
thx guys
I have the same issue. Flashed different radios and roms but still the same thing.
I've read similar issues with other people on Bell Canada.
Wonder if it's a problem with Bell.
Same Here
just finally noticed this here too in NYC on T-Mobile phone bought unlocked from UK. I remember having similar problem with my nexus one thou it was eventually fixed but as it was then now I can fix it with a restart.
NewMossie said:
I have the same issue. Flashed different radios and roms but still the same thing.
I've read similar issues with other people on Bell Canada.
Wonder if it's a problem with Bell.
Click to expand...
Click to collapse
Well with this only being released on Bell/Virgin in Canada it is hard to tell if the issue is network or device related
This is usually a SIM issue. Try someone else's to test, or just ask your Carrier for a new one.
In the meantime you can toggle Airplane Mode to bring your signal back.
Here are some example screenshots. In these cases my signal drops & returns very quickly without me doing anything.
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-23-03-29.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-23-03-12_NoData.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-21-41-08.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-21-40-59_NoData.png
I gotta run some more tests on my phone after an extended period of inactivity, but trying airplane mode last time freaked it out. It already thought it was in airplane mode when I tried to make a call. I had no signal, it said please turn off airplane mode, went to the setting, it was off, so I turned it on. I then tried turning it off, but while the check box responded the airplane logo would not go away in the statusbar. I had to reboot the device.
Hey Guys,
same problem here in germany. Signal drops when i leave the phone alone. But not every time. Over night the signal stays all the time.
sometimes even a reboot does not solve the problem... it drives me insane!
I'm also on Bell and on my second GNex. The first one had that issue as well, along with horizontal streaking on the screen so I returned it. I'll keep you posted if this handset also drops signal.
Spud387 said:
I was using an iPhone 3G on the Fido network and switched to Bell on Thursday to get the Galaxy Nexus. This is my first Android phone, already own a Xoom.
Since buying the phone I have noticed a reoccurring issue with my signal. I leave my phone next to me when I go to bed and when I wake up I notice that I have zero bars and when I try to make an outgoing call the phone says I am in airplane mode (but I am not). Also none of my apps say they have data and my e-mail hasn't been updating.
I haven't figured out the best way to get a signal working again, but so far it appears to regain signal when I start using it for a few min or if I restart the phone.
While I am awake the phone sits next to me with full bars only 5 feet from where it rests overnight.
Anyone else encounter this issue? Is Android trying to save battery by weakening my signal and therefore cutting it off entirely? Possible defective device? Issue with Bell's signal although I seem to have full bars otherwise?
thx guys
Click to expand...
Click to collapse
As a heads up to this topic, there is a similar issue with Airplane mode turning itself on. The low signal/no signal issue and airplane mode might be related. The thread is here: http://forum.xda-developers.com/showthread.php?t=1387943. There is also an "issue" opened with Google about it.
To throw in my two cents, I've also noticed this issue occuring infrequently in nyc with tmo. Usually during the day at work the signal will drop down even though the phone hasn't moved. Usually it comes back but I have had fairly longer delays going from no signal areas to signal areas, sometimes 60-120 secs before the device recognizes the signal. I'm wondering if this is a result of the device polling for signal less often to conserve battery power.
Keep the information coming! This is how we work out the real bugs!
this is driving me insane. I want to throw my GN right against the next wall. Signal drops and does not come back. I have to switch to 2G to regain my connectivity.
flight mode doesn't help, reboot doesn't help, switching all data off doesn't work.
What the f* is going on here? is it a provider based problem? or is it due to a conflict with ICS or anything? if it lasts i'll switch back to my good old desire ...
forgot to say: switched radio today, doesnt bring any improvement. Tried the xxkk6 and the newest UGKK7. Back to xxkk6 now.
J0uns said:
this is driving me insane. I want to throw my GN right against the next wall. Signal drops and does not come back. I have to switch to 2G to regain my connectivity.
flight mode doesn't help, reboot doesn't help, switching all data off doesn't work.
What the f* is going on here? is it a provider based problem? or is it due to a conflict with ICS or anything? if it lasts i'll switch back to my good old desire ...
forgot to say: switched radio today, doesnt bring any improvement. Tried the xxkk6 and the newest UGKK7. Back to xxkk6 now.
Click to expand...
Click to collapse
UGKK7 isn't the newest. UGKL1 is.
Ive had the same exact issues as well. Have had a thread open for quite some time too.
http://forum.xda-developers.com/showthread.php?t=1365389
I tried UGKL1 last night and finally thought I had it working but still doing it.
I flashed Modaco lr6 this morning and haven't seen the issue since.
Before the flash, it would lose signal everytime it went to sleep
Is anyone here still having issues with the Galaxy going into Airplane mode after the phone is left in idle mode for hours? If my phone is left idle for a long time it goes into airphone mode and I have to restart the device to be able to make and receive calls. It's strange because I transferred my T-Mo account onto a new SIM card when I purchased my GNex.
I seriously hope this isn't a hardware related issue because I would be without a phone again...
This thread is a better resource to go to for the airplane issue:
http://forum.xda-developers.com/showthread.php?t=1387943
My issue was also connection drops. I since replaced my SIM card & Nexus. No more frequent connection issues. I can confirm that I still get the airplane issue, but because I am not losing my connection frequently, the airplane issue only happened once since mid December.
Spud387 said:
This thread is a better resource to go to for the airplane issue:
http://forum.xda-developers.com/showthread.php?t=1387943
My issue was also connection drops. I since replaced my SIM card & Nexus. No more frequent connection issues. I can confirm that I still get the airplane issue, but because I am not losing my connection frequently, the airplane issue only happened once since mid December.
Click to expand...
Click to collapse
I'm seeing weirdness as well - when I come out from under the subway, I can't get back a signal. Going to have to revert to stock (uuuuugggggggggh) and see if it persists.
I have the same issue and it happens nearly every night. I wake up in the morning with no signal and once I reboot I receive all of my messages etc. I am not sure if it started happening since I rooted and flashed Revolution HD but either way it is extremely irritating.
I have had this problem since I got my phone mid December. Over the past week it has become worse. I was anxiously awaiting the 4.0.2 upgrade.
I just upgraded to 4.0.2 yesterday, but unfortunately my signal dropped a few minutes ago. Grrrrrr, I had hoped that 4.0.2 would solve the issue, but apparently it doesn't. Maybe 4.0.3 will do the trick, but I don't expect this to be released very soon as they are rolling out 4.0.2 just now.
Android version 4.0.2
Baseband Version: I9250XXKK6
Kernel Version: 3.0.8-gaaa2611
[email protected]#1
Build Number: ICL53F
ICS stock; non-rooted

Analysing WIFI issue

Hi
My WIFI seems to have gone wonky. It appears I have the 'loose antenna' issue, but have been running some other tests.
Tests were done at 2 and 5 meters from WIFI AP.
1. Run WIFI Analyzer.
2. Cup hand over the top of the phone (no squeezing, just gentle cupping, barely touching the phone).
3. Looses about 20db
4. Remove hand
5. Gains lost 20db again.
Occasionally, WIFI, just drops (and gets turned off) and get's re-enabled.
I do NOT have the 'Switch WIFI off' option ticked.
Can anyone confirm the same behavior on a perfectly working phone (and possibly one that has the WIFI issue if not fixed already).
Thanks, very much appreciated.
leppie
I've had one with the hardware wifi problem and now have one which is fine - even with the ok one, covering to top right hand corner with your hand will indeed cause the signal to drop as you describe.
Bah, this is just HTC's version of the Apple iPhone mess up they made when they completely lost signal.
Surely they should test for things like this before release?
WiFi maybe not so much, but apple and the Signal!!
I believe these are two seperate issues. I get the 'random drop' issue too, which is a real annoyance. Essentially most of the time when I try to browse I have to wait for my Wifi to 'drop', and reconnect, before I can do anything - it takes a good minute or so to do, and happens quite frequently
Eambo said:
I believe these are two seperate issues. I get the 'random drop' issue too, which is a real annoyance. Essentially most of the time when I try to browse I have to wait for my Wifi to 'drop', and reconnect, before I can do anything - it takes a good minute or so to do, and happens quite frequently
Click to expand...
Click to collapse
My poor signal issue seems to have started in the last few days. It used to be good. Where I am sitting now (about 5 meter from AP, via 2 windows), 4/5 bars I used to get, now only 1/2 bars and many more drops than I used to get.

[Q] HTC One X - WiFi drops every now and then? (Phone passes squeeze test)

So there is this one thing that have nagged me in the back of my head with my HTC One X, and it's that the WiFi sometimes (rarely) drops for a few seconds and then reconnects (at full strength), it seems random, happens both in use and when not using it, as in I unlock the phone and it's not connected to the WiFi, 3G connectivity seems to work just fine when this happens, it appears to be a WiFi only thing.
Now I'm sure this is NOT the WiFi hardware fault, the squeeze test does not make my WiFi signal die, and my brother also bought the very same phone, just another color, and it behaves similar in WiFi performance, and it too have no issue with the squeeze test, however, as my brother rarely use WiFi or browse with the phone, I haven't been able to get an answer if his phone behaves like mine does every now and then.
My router is a Netgear WNDR3700, running on Ch 11 (no one else on the channel), and other equipment such as laptops have no issues with it, so I'm wondering if this is software issue or what not, the phone is currently running stock HTC 4.0.4.
What could create this issue I wonder? I'm thinking of setting my routers beacon interval to 1000, it seems to save battery according to some threads, but I can't seem to think this is relevant here.
I have the same issue with my HTC One X+. In fact, I found this topic because I was seeing whether it was an issue (I hope it's not...).
The issue seems random, but now and then I turn on my phone screen to have no signal and then it reconnects. Not the WiFi bug and not a dodgy signal as it's strong.
Great White said:
So there is this one thing that have nagged me in the back of my head with my HTC One X, and it's that the WiFi sometimes (rarely) drops for a few seconds and then reconnects (at full strength), it seems random, happens both in use and when not using it, as in I unlock the phone and it's not connected to the WiFi, 3G connectivity seems to work just fine when this happens, it appears to be a WiFi only thing.
Now I'm sure this is NOT the WiFi hardware fault, the squeeze test does not make my WiFi signal die, and my brother also bought the very same phone, just another color, and it behaves similar in WiFi performance, and it too have no issue with the squeeze test, however, as my brother rarely use WiFi or browse with the phone, I haven't been able to get an answer if his phone behaves like mine does every now and then.
My router is a Netgear WNDR3700, running on Ch 11 (no one else on the channel), and other equipment such as laptops have no issues with it, so I'm wondering if this is software issue or what not, the phone is currently running stock HTC 4.0.4.
What could create this issue I wonder? I'm thinking of setting my routers beacon interval to 1000, it seems to save battery according to some threads, but I can't seem to think this is relevant here.
Click to expand...
Click to collapse
Im now onto my 3rd white HOX for my wife (my grey one has been perfect!) and the second one suffered really back from wifi drops, the squeze test afaik doesnt drop the signal but make it better???? If I squeze mine it shoots up to full and when I release it, it drops back down really low. If yours and your brothers are the same maybe try another channel
I think this may be the issue: http://forum.xda-developers.com/showthread.php?t=1708492

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