[Q] Bell Desire Z & HTCsense.com - G2 and Desire Z Q&A, Help & Troubleshooting

hey i have a bell desire z which i am using in the US with at&t. i signed up for the htcsense.com service which lets me locate the phone, lock it, ect... however, I saw a video on engadget for the desire hd where they had more options on the website for sending remote texts, access to the htc hub, and footprints near the top of the web page. you can also see it here in the picture... http://www.htc.com/www/htcsense/index.html
my question is why don't i see any of these options when i log onto htcsense.com? all i get is the page that lets me locate the phone or send it a message. could it be because the phone is branded to bell that the other options aren't there? could someone with the generic desire z log onto htcsense.com and see if those options are there?
Also here is the video from engadget that shows the extra options, http://www.engadget.com/2010/10/27/htc-desire-hd-review/ it's the video under the HTC Sense part of the review.

I have a Bell Desire Z and I get all the options in the video when I log into HTCsense.

i have a bell dz debranded rooted and whatnot and i dont have those options either it wont even locate where the phone is when i click refresh location

Im same as OP - except the phone location function works for me. Anyone one what we're doing wrong?

HTCSense.com doesn't appear to have been finished by HTC yet, so it's flaky. See the attached reply I got from HTC on this a while back :
Htc sense
Sorry for the inconvenience. But htc sense has had to go under further construction to get all of the features to work. As they are always modifying the website etc. it is stopping the phone finder and phone ringer features from working. It is also stopping customers creating and logging in on our website.
You may find the features to work and then stop again, as they are very intermittent.
So please keep trying to create an account and log in, as eventually it will work because not all of our customers are having issues at this moment in time.
Htc apologise for the inconvenience. And hope to get the website working and fully functional as soon as possible.
HTC can confirm that HTC Sense.com is currently in development for use in a near future. Specific device variants, including regional or national variations that will have access have not yet been confirmed. Once more detailed information is available on the release date and which of the devices will use this feature then a more formal announcement will be made. We recommend following us in Twitter for instant notifications at http://twitter.com/htc_eu
I trust that this resolves your query, please do not hesitate to contact us again if required.
Click to expand...
Click to collapse

Related

Voice Search

Is the Desire missing Google voice search? I can't seem to find how to access / enable it at all. My girlfriends Motorola Dext has it, and it's quite nifty. Perhaps I'm just being blind, but I can't figure it out!!
Cheers,
Badger
I havent recieve my HTC desire yet, so havent had chance to play with it. Anyway I found the following:
http://nimbu.amorvi.com/2010/04/add-voice-search-to-htc-phones/
Dont know if they work great or not. I believe I have read somewhere here, that it works ok.
It's not natively installed but that works very well. Keep the search button pressed and the voice prompt will show up and it recognizes most common words I've yet asked of it and additionally Google also then returns accurate results.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
There we go. Perfect. THanks very much
Wanna shed some light on this whole V2T.
I sent an email to HTC. Got the following answer:
Thanks for your email.
No, the desire does not have VOice to text, but as you can see from that website, it is supposed to.
We are currently working with the developers to find out what happened. We don;t know why it was removed, or whether it was done purposefully or by accident, and investigating what we need to do to get it back.
I am sure it will be released as an update in the very near future, but at present it is missing from HTC SEnse.
I apologise for the mixup and can assure you that it is supposed to be there and we are working on it now.
Best regards,
Pete W
HTC
M Dawg said:
Wanna shed some light on this whole V2T.
I sent an email to HTC. Got the following answer:
Thanks for your email.
No, the desire does not have VOice to text, but as you can see from that website, it is supposed to.
We are currently working with the developers to find out what happened. We don;t know why it was removed, or whether it was done purposefully or by accident, and investigating what we need to do to get it back.
I am sure it will be released as an update in the very near future, but at present it is missing from HTC SEnse.
I apologise for the mixup and can assure you that it is supposed to be there and we are working on it now.
Best regards,
Pete W
HTC
Click to expand...
Click to collapse
That is strange I thought it was supposed to be an exclusive feature of the Nexus ones in addition to the noise cancellation? that is why the HTC doesnt have the voice search like the nexus ones??
Voice dialling on HTC Desire
Right then, this is what i need, can anyone point me in the right direction, and if you offer me advice id very much appreciate it being proven and tested to work as im new here and dont yet know my a from my elbow. I need an application that will allow me to speak a command such as dial number and then it will allow me to dial a number that is not stored anywhere on the phone. there is an app called choice dialler but its not good, in so far as it wont let me dial UK numbers and only stores 10 digits, which Uk numbers arent!!! I rather get the impression this app was designed for our american brethren as it accepts 911 but never heard of 999. When i try to call a uk number i try by sayiing "Dial, plus 44, followed by the number but it only works 1 time out of a hundred and i do mean that literally.. Anyone help me please, woud be appreciated, as am on the road 99 per cent of the day and cant have a handsfree kit installed as in mostly a different car every day....
I'm looking for a voice dialler aswell. I think it may need a seperate post to get some info.
james00000007 said:
I'm looking for a voice dialler aswell. I think it may need a seperate post to get some info.
Click to expand...
Click to collapse
Well actually, install the Voice Search apk and it gives you google search with voice but additionally, if you hold down the search hardware button it searches google as well without going to the app BUT if you hold it and say for example "call <persons name> mobile" it will actually call them. Is that not good enough?
On a side note, it recognises my voice great!

Corporate Directory

One of my co-workers just got an HTC Droid Incredible. I kind of talked up the 'corporate directory' feature that I have on my HTC Hero CDMA (Sprint) and we can't seem to get his phone to be able to search our corporate directory and show phone numbers. I'm not sure what the software difference is between these two phones really, they both are HTC and they both are SenseUI so the Incredible ought be capable of at least as much as my little Hero right?
Anyhow, here's the steps that work for me, if anyone can shed some light on how we can get this rolling on the incredible let me know!
A. Requires an Exchange/Activesync account setup within android's 'Accounts and sync' Dialog. (I choose to sync calendar and email only, not contacts).
B. Once syncing is working well, just go to the "People" App, press the Menu button, then pick "Corporate Directory"
C. Search the directory for an individual, and view their contact information, my Hero is able to show the telephone number in addition to the name and email address however his incredible only shows the e-mail. This is true whether he is syncing contacts with the phone or not. We are both hitting the same corporate servers with the same account settings but getting different results. If you think our IT department will be of any help, you would be mistaken as they are clueless.
Any thoughts? Thanks in advance all for your input!
I can confirm that y Incredible ONLY shows name and email contact info in the Corporate Directory. This is a BIG pain for me coming from the Droid with the "Corporate Directory" app that showed all the info.
Also back in the days when I was running SenseUI on my G1, I remember the built-in directory showed phone numbers as well. I wonder why the version on the Incredible fails here.
I can pull name email and phone numbers on mine. I did apply the latest update, so that may have something to do with it.
I have received the latest update as well. But I only get names and emails when I search...weird.
Thanks for confirming that I'm not alone with the inconsistencies *bangs head against wall.
Anyone have any ideas for a solution to this?
^bump^
Wondering if anyone else can confirm/deny this as I'm trying to figure out what might be causing the problem... thanks for your help all!
I had a similiar problem. I installed Touchdown and now have full access to phone, email, and address. We are using an exchange 2003 server not sure if that has anything to do with it.
If root ever happens maybe this:
http://forum.xda-developers.com/attachment.php?attachmentid=271115&d=1264178916
Touchdown looks interesting but $20 for a feature that ought to work is a bit odd doncha think? Same goes for rooting the device, I mean, HTC Sense running on Android 2.1 ought to be close enough right? Should I have my co-worker lodge a complaint with HTC and/or Verizon on this one? It seems a bit off to me that this works for me and not for him, even though we have 2 different phones...
same here...
I have the same issue.
Exchange 2003 Enterprise, Global Address Book lookup works on every other device we have here including other Android devices. But myself and another person here who have Incredibles cannot do Company Directory (GAL) lookup.
I am suspecting that this is an application layer issue. This is my one major complaint about Android phones. Every hardware vendor has their own code layer on top of the operating system, and they tend to mess things up like this. Why else would HTC phones not hand the phone number to you other than they just jacked up their implementation of Android....
I am running latest firmware (2.1-update1), and software 1.22.605.2
[edit] We can look up people in the company directory, but the results are name and email only. No address, phone number, etc.
This is fixed in the 2.2 leaks. So once it's final it should be sorted for everyone.
Do we konw if this is affecting everyone with an Incredible, or only people running a certain version of Exchange?
Email and phone number access is a priority to me. without it, not worth much.
The default app didn't work on the Dinc when I got it. It also has some other quirks related to searching etc...
Use Touchdown. Makes the phone complete.
Cost $20 but the phone is useless to me without so $20 is the same as a case, screen protector, or any other app I buy to get something I want.
Apparently the upcoming OTA will fix this issue, but there were more than that as an issue..
Gingerbread Corporate directory
Could someone say if corporate directory is implemented in Android Gingerbread 2.3.3 ?

About to send a list of problems to HTC support

These are the issues I am personally experiencing right now (included some links to threads to show I am not alone):
HTC Music widget + appl not showing artworks or showing different from those embedded directly in mp3 file:
http://forum.xda-developers.com/showthread.php?t=683008&highlight=music
http://forum.xda-developers.com/showthread.php?t=669057&highlight=music
http://forum.xda-developers.com/showthread.php?t=682437&highlight=art
Facebook pictures not updating in contatcs list:
http://forum.xda-developers.com/showthread.php?t=699177&highlight=facebook
http://forum.xda-developers.com/showthread.php?t=683918&highlight=facebook
http://forum.xda-developers.com/showthread.php?t=693794&highlight=facebook
LED Notification shutting down after 5 mins:
http://forum.xda-developers.com/showthread.php?t=678971&highlight=LED
http://forum.xda-developers.com/showthread.php?t=675220&highlight=notification
http://forum.xda-developers.com/showthread.php?t=662837&highlight=notification
HTC Sync not working:
http://forum.xda-developers.com/showthread.php?t=689996&highlight=HTC+Sync
http://forum.xda-developers.com/showthread.php?t=675613&highlight=HTC+Sync
Partial wake lock, unable to sleep:
http://forum.xda-developers.com/showthread.php?p=6758959#post6758959
http://forum.xda-developers.com/showthread.php?t=666404
EDIT:
HTC mail widget does not refresh the email list when a new email is received. The email application itself needs to be opened in order to refresh the email list.
I know some of them are either well known or maybe not 100% HTC's fault but I just want to let them know (or remind them) that these problems still exist.
Otherwise they won't fix anything without proper feedback.
I might have forgotten some of the issues so if someone has a problem and my Desire does suffer from it I can add it to my list.
When listening to the FM radio and a text message comes in, the radio is muted to allow the alert sound to play but the radio then remains muted (even if closed down and restarted). Only a soft reset fixes problem.
News widget not updating automatically.
I will try to reproduce the FM radio problem. If it really behaves this way I will add it to the list.
The HTC News widget will be added as well - I can confirm this already.
Thanks for the input so far. I am still compiling the list so feel free to add some more issues.
Is there much point considering we will be getting FroYo in 13 days?
cardiak said:
Is there much point considering we will be getting FroYo in 13 days?
Click to expand...
Click to collapse
Will we? So far I haven't heard anything official about Froyo on Desire. It can take several months until HTC decides to release it.
Until then I would like to have these issues resolved as they are quite annoying and in some cases just plain stupid.
I know some of them may be irrelevant or not so important for others but for a device of such caliber I expected better and more reliable functionality.
And I would like to let HTC know about it...
Have you read this:
http://forum.xda-developers.com/showthread.php?t=666332
You are posting a duplicated post, and the best you can do is add your problems to the other post since is sticky and have been here for a very long time now!
But if you want to send these "bugs" to HTC i'm with you - be sure to also add the ones that are on the post i referred since there are many more...
What about the pink screen ?:
http://forum.xda-developers.com/showthread.php?t=656128
I would like to know why HTC made so phones with sense can't connect to some bluetooth-devices f.ex. wii motes.
Whay don't HTC Come take a look at the XDA Forums thread.... If they took a look at all the problems that people are posting here, then there would be plenty of updates to come
My left nut says no Froyo on the 23rd
My left nut says no Froyo on the 23rd
Click to expand...
Click to collapse
My right nut says your left nut is sadly probably right...
-------------------------------------
Sent from my HTC Desire
My Desire doesn't vibrate when receiving a text but vibrates for everything else.
Hi, there is/are xda threads about that already, which personally I am experiencing too; shut down takes 10-15 mins or even longer. Don't know if any app/s cause this matter or a bug in Desire, but as said this is a common concern.
-------------------------------------
Sent via the XDA Tapatalk App
* some contacts which are connected with one or more facebook accounts and/or gmail contacts change their names randomly (e.g. i set a contact to use FB name and next time i get there it's using email address)
* when I receive an sms from a web gateway, e.g. from vodafone, in the messaging app the phone puts in a thread with a facebook account which has no phone number (a blank one, created by the phone itself and that I can't seem to be able to delete)
* alarm doesn't ring if phone is off
hey man why don't you tell them to make an option to save the images taken by camera as dates instead of image# (number)
i copy my images into folders and everytime i take new images i need to rename them before moving them along or i will have filename conflict because my camera everytime starts from the same numbers...if the name was according to date they would be sorted as i want them and no problem moving them around too.
low res contact pics... a fix would be great

[Q] HTCSense.com

Is it just me or can anyone else not access the manage contacts section ?
All i can do is remote lock, remote wipe & ring at full volume.
I thought there were meant to be more features
Does it looks like the image attached at my post?
I contacted HTC already 2 times about this, but they keep saying they're ''working on it''..
I hope they fix it soon, anyway.. i'm already developing my own htcsense.com-like app
Yeah, except Locate Phone isn't even working for me
I can confirm that it's the same for me too on HTCSense.com Greece.
In Poland the same HTC support said they should fix it till the end of this year ... HEHE 2 days left I don`t think so ...
Known issue. Just wait and see, can't do much more...
Sent from my Desire HD using XDA App
Same here in Holland, can't do anything with htcsense.com
I have spoke to HTC about this and this is the (some what vague) reply i got:
Sorry for the inconvenience. But htc sense has had to go under further construction to get all of the features to work. As they are always modifying the website etc. it is stopping the phone finder and phone ringer features from working. It is also stopping customers creating and logging in on our website.
You may find the features to work and then stop again, as they are very intermittent.
So please keep trying to create an account and log in, as eventually it will work because not all of our customers are having issues at this moment in time.
Htc apologise for the inconvenience. And hope to get the website working and fully functional as soon as possible.
HTC can confirm that HTC Sense.com is currently in development for use in a near future. Specific device variants, including regional or national variations that will have access have not yet been confirmed. Once more detailed information is available on the release date and which of the devices will use this feature then a more formal announcement will be made. We recommend following us in Twitter for instant notifications at http://twitter.com/htc_eu
I trust that this resolves your query, please do not hesitate to contact us again if required.
Click to expand...
Click to collapse
Hope this helps.
OH, and by the way, this was me asking them why the messages and contacts options had disappeared.
hi all,
i have a query regarding htcsense.com . prior to htc incredible s i had htc desire hd and it was running well but now i wanted to put my new device name instead of desire hd. therefore i cancelled my account on htcsense.com and tried to make new account with my latest handset incredible s, but unfortunately i used my all e-mail account to make new account on htcsense.com but everytime its just browsing and nothing happen. any idea please enlighten me. thanks
ramis7 said:
hi all,
i have a query regarding htcsense.com . prior to htc incredible s i had htc desire hd and it was running well but now i wanted to put my new device name instead of desire hd. therefore i cancelled my account on htcsense.com and tried to make new account with my latest handset incredible s, but unfortunately i used my all e-mail account to make new account on htcsense.com but everytime its just browsing and nothing happen. any idea please enlighten me. thanks
Click to expand...
Click to collapse
It seems like htcsense.com is STILL not working properly. I only see the dashboard and can locate my phone and make it ring, but nothing else is there. You may have several hours after your registration for even the dashboard to show up. Also try a different browser - in the beginning the site didn't work in my Firefox for some reason, but it worked in Chrome - go figure
Still isn't working for me.
I tried to remotely lock my phone as a test, it didn't lock but now the website says my phone is locked
I tried using HTCSense.com yesterday, it was my first time since december. I cannot believe that the software is still broken. It is even more broken than it was on december.
Sent from my Desire HD using Tapatalk
it's the same for
Same here, it keeps telling me I need to enable the locate my phone phone finder on my phone. Except it had been enabled since day one and I've never disabled it ever. :/
It works for me, but I can only use the dashboard (no contacts, footprints, whatever). Oh and the lock phone option takes a while to kick in.
Woao. The locate phone actually worked, no more Nigeria for meh! It was off for only like 50m. I turned on Locations while it was scanning for my phone, dunno if it worked just because of that.
i think all the things you can do on your phone.i don't think htcsense.com is very useful,but on your phone it can backup your settings and contacts.This is useful.

HTC peep

hi all
I recently noticed that my friendstream was not updating. So i logged out and tried to log back in but it is saying username/password incorrect which it is not. i have change my password and email address and it still doesnt work. Anyone got any ideas.
Thanks
Jonathan
I think I saw a thread a few days ago about this - something to do with https or something...
Sorry its a bit vague - I was using the official Twitter client more these days - but have a search in the forum - I am sure this was brought up recently
e.g. http://forum.xda-developers.com/showthread.php?t=1016439&highlight=htc+peep
Yeah, seems Twitter have now changed to use HTTPS and sounds like it's knocked out Peep - Official apps works fine but HTC are going to have to update the Desire to get it working again
Yeah have no seen that its effecting a lot of people.
I have notice that HTC as released a fix for windows mobile devices. But nothing yet for android.
the WinMo fix for Peep I think was a security hole in their s/w rather than this issue if it was the one released a couple of months back.
Double-check on your Twitter account and see if you're using HTTPS - if you are see if turning it off works?
I had the exact same problem - Cannot log in!
T-Mobile customer services said it was my problem......grrrrr!
No it is your problem - please sort it!
I have had to add a bloated Twitter app....come on HTC, if you tie in these "apps" into the software - keep on top of it - OR allow us to remove the "app" as normals apps can be removed!
Rant over....for now!
i dont use it my self but they fix it
Mine works fine just logged in no problem, odd it only affects certain people.
deejaydave said:
T-Mobile customer services said it was my problem......grrrrr!
Click to expand...
Click to collapse
By the time it takes T-Mobile to do anything helpful, you might as well have bought another phone!
the advice to NOT use https does not work - same issue.
HTC are at fault here for not keeping their eye on the ball (well eye on Twitter that is!)
I will forgive them when they release gingerbread shortly!
Dave
not the first time peep has been having issues.
tried reporting it to htc? they'll probably say wait for a future update.
or in the meantime try the official app

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