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Is it possible to have gVoice only handle calls to my google number? I don't want calls to my sprint number to be handled by the google voice so I guess I'd have two seperate voicemails set up.
What do you mean? GV only forwards calls made to your GV number to your Sprint number or whatever number you specify. It does not handle calls made to your Sprint number.
Plus i think you're posting in the wrong section.
Google Voice is an app right? Would this be better in General?
If you call my sprint number right now, it will go to google voice's voicemail.
You can modify this in the google voice settings (not from your phone). Whether sprint or Google voice gets the voicemail is not a function of the app.
Go to google.com/voice > Settings on top right > Voice Settings. Under 'Cell' click 'Edit' then 'show advanced settings', then under 'Forwarding options' you click 'deactivate'.
.. Since it says "When someone calls this phone directly and I don't pick up". By directly, they must mean your actual cell phone number.
decalex said:
You can modify this in the google voice settings (not from your phone). Whether sprint or Google voice gets the voicemail is not a function of the app.
Go to google.com/voice > Settings on top right > Voice Settings. Under 'Cell' click 'Edit' then 'show advanced settings', then under 'Forwarding options' you click 'deactivate'.
.. Since it says "When someone calls this phone directly and I don't pick up". By directly, they must mean your actual cell phone number.
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Thanks a bunch! I think that's what I needed. Will test tonight when my girl gets home. I use the google voice for my business, so I like to use two separate numbers/voicemails. thanks!
jirafabo said:
Thanks a bunch! I think that's what I needed. Will test tonight when my girl gets home. I use the google voice for my business, so I like to use two separate numbers/voicemails. thanks!
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If you haven't already, check out the options for different voicemail greetings for different contacts. e.g. When my girlfriend calls, she gets her own custom greeting, whereas, if anyone calls who is grouped in my "work" contacts, they get their own, slightly more professional greeting, and so on. Also, there are options to screen certain calls (as if they're going through a service before it reaches you) and let others pass directly through to you.
Enjoy!
decalex said:
If you haven't already, check out the options for different voicemail greetings for different contacts. e.g. When my girlfriend calls, she gets her own custom greeting, whereas, if anyone calls who is grouped in my "work" contacts, they get their own, slightly more professional greeting, and so on. Also, there are options to screen certain calls (as if they're going through a service before it reaches you) and let others pass directly through to you.
Enjoy!
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Click to collapse
Yeah I like that option, but I have all personal calls go to my cell number, even if they aren't in my contacts list. I wish I could still use google voice for both voicemails, but without the numbers already being in my contacts, they'd always get the business voicemail, which would be confusing.
Hi this just started happening recently. I don't know what's going on because I didn't flash a new rom or anything. I'm running Warm 2point2 version 5 from January.
Anyway, my visual voicemail was working a few days ago. however, now I keep getting text messages saying
//ANDROID: 2123314140 has sent you a Sprint Voice Message. Call 408-970-0000 to listen. MMSN, 165690d00, 2086, V69zLlbixvi//CM
Has this happened to anyone else and why?? Thanks for any help.
That sounds like Google Voice. Have you used that? You'll need to go to Google's website on a computer, sign in, go to "Voice" and go to settings.
Hm I've used Google Voice before and had issues and I brought it into Sprint and they fixed it for me. I thought I was rid of Google Voice already! Hmm so what do you do in settings? All it gives me is billing and account, to change it to english or the time zone =/. How do I rid myself of Google Voice once and for all???
I had this happen too out of the blue. It's not google voice. It is either Handcent SMS or Go SMS Pro. I have Go SMS and what I did to solve it was uncheck the box in Settings>receive Settings> Disable other message notification. That solved it for me.
All sprint probably did was uninstall the app. Trust me, I've made the comment of Google voice taking over your phone like Cyberdyne before lol.
Anyways, go to Google and log in. Go to "voice." Go to settings, manage phones, or numbers, or something line that. You have to uncheck your phone number to finally break the link. If you can't find it I'm sure somebody can explain it a little clearer lol.
It wouldn't hurt to check your settings in handcent, if use it. However, if you have not actually fonder to Google's website on the computer, and unlinked your phone number, then you have not really really escaped yet.
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]m.sprint.com
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Thanks for all the responses!! AliLaPointe was right; it was my GO SMS -_______-. I just had to disable the "disable other text notifiications" to get my voicemail working again. Does that mean you'll have to just live with multiple text messages to get your visual voicemail?
And voicemail guy thanks for the advice. Is it true you can send a voicemail as opposed to leaving one (i.e. you compose a message and record it and then send it to them? How does that work? is it like email but in voice format?"
ok, this has been driving me nuts. It is my Handcent SMS, that is messing up visual voicemail. I dont know how why or when they put a part of this program in to cause this text message notifications to come instead of my VVM, but I HATE IT! Uninstalled Handcent and all works like it is supposed to.
Any ideas of how to get handcent to work as it did just a week ago? I did not get an update that I know of.
Also if you hit #2 when you dial that weird number ending in all 0000s, it will say that you will receive all voicemails to the phone. I dont know if that works or not as I am not going to install Handcent again.
voicemailguy said:
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
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Thank you voicemailguy....you've saved me. When I called sprint about this exact issue. The only hope they had for me was to do a hard reset...I don't think so. I truly think for my case I had a little of both issues my Go SMS pro was enabled and vvm wsa not activated. Thanks again for alleviating my frustrations.
So you want Google Voice on your Evo but you don't want your texts to come through Google Voice. Well here is what you need to do to get this to work.
1,) Download Google Voice from the Android Market
2.) Open Google Voice and go ahead and set everything up the way you want. Sprint integration will be automatic there is no stopping this. Let it ride through but it will delete all your Sprint Voicemails so make sure you have nothing important.
3.) So now all your texts are coming through Google Voice and you are sitting there frantic. Well here is what you do to allow just voicemails to be handled.
4.) Go into you google voice account on your computer. You can get to the website through Google by searching Google Voice. You login is the same as your Gmail
5.) Go up in to the top right corner and click on the thing that looks like a gear and go to Voice Settings.
6.) You will see a page with your google voice number and your mobile number and then you have two options.
7.) You will see a link down by the edit and delete buttons and it should say activate Google voicemail on your phone. Click this and it should bring a screen up saying call a number which should be *28+your google voice number. You want to go into you call pad and call this number. This enables call forwarding to the voicemail if you hang up or don't answer a call. If successful you will hear two beeps and then it will hang up. You will now recieve your voicemails through Google Voice .
8.) Now to get rid of that pesky texting.
9)You will see a link next to the Sprint logo that says Disable Google Voice on your Sprint phone.
10.) You need to click this link but sometimes Google won't let you do it for around 15 min. Just be patient and check it again in about 15 min and click it.
11.) It will now say Enable Google Voice on your sprint phone. You should be good now and you will only receive voicemail's through Google Voice and your texts will resume through you MMS app.
12.) If you are rooted you can go ahead and delete the Sprint VVM app now.
There is my tutorial. I know there has been a good amount of debate on this topic and people getting pissed at google which I was too. They should have the option right below you number:
Receive Texts
Receive Voicemails
but of course they don't. Anyways enjoy stock texting and Google Voice voicemail.
Great post with clear directions!! I'll give it a try
How do you revert back if there are problems??
evophonehome said:
Great post with clear directions!! I'll give it a try
How do you revert back if there are problems??
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You simply go down to deactivate Google voicemail on this phone and it will give you a number *38 to call. Once you call that it will beep twice and you can go back to using SprintVVM.
I'm trying to set up my google visual voice mail account on my galaxy s 3. When I'm trying to synchronize my visual voicemail account with at&t I keep getting error messages. I am attaching screenshots of these error messages. I have already set up the regular voice mail account through at&t, which I orignally thought was the issue . Does anyone have any suggestions as to what I need to do in order to get this to work properly?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I was going to start off by saying "OMG do a search" but realized that when they merged the forums, not everything made it over...
So anyways, here's my post from the old forums, with details on how to fix Google Voice:
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
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When you see the "Change provider?" popup, just hit the home button. Next time you go in, you'll see GVoice is configured.
I believe I have it working now as far as forwarding voicemails, however, I thought Visual Voicemail was integrated in to the dialer now? I went in to "Settings" in Google Voice and selected to display on dialer, but I haven't seen anything yet. Is this feature not compatible with AT&T and/or the Galaxy SIII?
AdamJC07 said:
I believe I have it working now as far as forwarding voicemails, however, I thought Visual Voicemail was integrated in to the dialer now? I went in to "Settings" in Google Voice and selected to display on dialer, but I haven't seen anything yet. Is this feature not compatible with AT&T and/or the Galaxy SIII?
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Not sure but think you can use that AT&T messages app for visual VM
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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What happens exactly? I was having a problem where it said something to the effect of not being able to retrieve the forwarding number (I don't remember exactly). As a work-around, I ended up configuring call forwarding (to my google voice number) for when the call is not answered which worked for me.
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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You have to do it manually. Visit voice.google.com, settings, and click "Activate GVoice on this phone" for the popup that gives you the dialcode similar to: "*004*<insertGoogleVoiceNumberGoesHere>#"
(It'll work, but, it now takes 60 seconds to forward to voice mail, and can't change it)
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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Click to collapse
I'm having the same issue. I've tried to see if there was a conflict with AT&T Messages and AT&T visual Voicemail, removed both, no progress. I will keep messing with it until I get something to work. I'll keep you posted.
Known issue... Its all over this forum if you use the search function.
Sent from my SAMSUNG-SGH-I747 using xda premium
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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Click to collapse
I'm having the same issue, I also got it to work by manually changing the forwarding numbers but the phone still thinks "my carrier" is the voicemail service, so long pressing 1 on the dialer doesn't take me to google voice and the voicemail integration with the system dialer isn't working either. I also tried entering the *004*<insertGoogleVoiceNumberGoesHere># in the dialer, which seemed to work since there were no errors but the phone still lists "my carrier" as the voicemail service.
I called both AT&T and Samsung tech support and neither were able to "fix it". This was working fine on my cappy with CM9, so I may just move on to CM10 cause I suspect it is something with the Samsung touchwiz framework causing the issue.
I too am having the same problem, both stock rom and Ultimatum rom.
I can forward my number from the website version of Google voice from my computer, but required device voicemail configuration doesn't work. When you click configure it thinks for a second, then it says com.android.phone has crashed.
I tested the voicemail by calling myself, and it did go to my Google Voicemail and I left a message, however it never notifies me that I have a voicemail, even when I open the app, I have to actually hit refresh within the app.
When holding 1 on the keypad it goes to my AT&T voicemail, not like I'd ever use this method with Google voice being all it actually does is calls yourself, but this confirms it's not fully working.
When I go into the phone app, go to menu and click call settings, I scroll down toe voicemail service and choose Google Voice, hit yes when it asks to change to new provider, and I get an error saying "Forwarding number change failed"
After doing the forwarding it should work fine. If you have issues with it try doing it again and clearing data on Google voice.
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Easy way to do it :
1. Go to Phone and then Call Settings
2. Go to Call Forwarding and then Voice Calls
3. Change the number for every type of forward except the first one (that's all calls) to your Google Voice number
4. Go to Voice mail Settings and tap number so you can change it to GV number
Now GV will handle voice mails and hitting 1 will dial GV.
Enjoy.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
rifleman2 said:
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
Click to expand...
Click to collapse
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
EugeneR said:
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
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Click to collapse
This is a GS3 issue not a GV issue.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
droid4sale said:
Big issues i hate im glad i sold mine too many problems.
Sent from nokia i350
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Lol, sorry that made me lol.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
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After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
magistrateee said:
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
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Absolutely.. It's a free feature with any 4G smartphone plan.
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
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Click to collapse
You don't have to remove ATT Visual Voicemail to have Google Voice work. I had it on my old phone, and my current phone, and GV works fine (except for the fixed 60 delay) using the manual dialcode forwarding method.
I have Google Voice working on my SIII. As many of you have seen, if you try to set up Google voice via their app, you eventually get an error message.
To get around this message, simply set up Google Voice online (on your computer). It works like a charm.
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
ecapox said:
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
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ecapox's method worked for me. One thing though - the number I put in the call-forwarding settings on my phone is NOT my GV number, but the number the GV website shows when I log in and click activate (ie the *004*<somenumber># - which isn't my GV number).
The voicemail number - the one to designate when you long-push 1 on the phone - is the GV number.
Hope that helps someone!