Develop Bugs

Use telephone and data connection at the same time?

Back when I had the base Cingular WM5 rom on my phone I was able to talk on the phone and have my data connection going at the same time. Since upgrading to WM6, XDA Live .20 and Black 2.0 I have not been able to get that feature back. To make a call it has to disconnect me. Then once I get off the phone call the data connection connects again. I tried the Allways On option in HTweakC that came with the WM6 releases but that doesn't appear to be what I am looking for. Does anyone else notice this or have a fix?

My device maintains a data connection whilst I am on voice calls. I receive emails fine whilst talking. Its on Black 2.0

KanosWRX said:
Does anyone else notice this or have a fix?
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yes.. try your phone and data in a 3G area... voice and data only works in 3G not edge......

I have tried it in a 3G area, right by my work I have 4 bars of 3G. But everytime I try to call or get a call it always closes the data connection.

try using bandswitch and manually fixing the phone to 3G only.. just to make sure its really on 3G and not secretly on Edge..

When I select the WCDMA Network I get the 3G Icon, when I select the GSM Network I get the E Icon. So I think it knows the difference between 3G and E just fine. I leave the "band" setting set to Auto.
BTW I am using radio rom 1.38.00.10 now, but even when I had the factory 1.16.00.00 I still had this problem with WM6. It only seemed to work with WM5. Another strange thing, in the phone app it says UMTS Cingular, just another sign it is actually using UMTS (3G).
Its just so annoying if I am online doing anything, slingbox, browsing the web, then when I want to make a call, it usually fails the first time while it disconnects then it goes through
Another odd thing probably just part of the new radio rom, when online and it starts to load data it switches to an H icon, I guess for HPDSA or whatever that abbreviation is.

Are you sure its really closing the data connection? Ignore the icons. Send yourself some emails and see if they arrive whilst on voicecall.

KanosWRX said:
When I select the WCDMA Network I get the 3G Icon, when I select the GSM Network I get the E Icon. So I think it knows the difference between 3G and E just fine. I leave the "band" setting set to Auto.
BTW I am using radio rom 1.38.00.10 now, but even when I had the factory 1.16.00.00 I still had this problem with WM6. It only seemed to work with WM5. Another strange thing, in the phone app it says UMTS Cingular, just another sign it is actually using UMTS (3G).
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i was saying to do this as a test, just to make sure the phone wasnt doing something funny... just some basic troubleshooting to help find the problem...
kinda like if your car wont start.. there are different problems that could cause it, maybe its out of gas, maybe the fuel filter is clogged, maybe the battery is dead.. different things can cause similiar problems, its better to eliminate all possibilities

I tested it this morning, data and voice works fine at the same time. Called voicemail and then opened up IE and was able to load several pages while on the call.
Edit, where are you located? Is it possible there is a problem with the network there? Try downgrading back to the Cingular software and see if that works.

Shogunmark, I figured thats what you were getting at, and I tried all the options I could that would give me a connection to the network, but I still couldn't do data and telephone at the same time. Everytime I was connected online then went to place a data call it would have to disconnect me first. I tried doing a phone call then connecting online, but nothing would load.
I guess I could try going back to WM5, but I have hard spl 1.4 on so I gotta do a little rom editing of the cingular rom to get WM5 back I guess. didn't realize it was that complicated to go back to factory after installing hard spl.
Im surprised no one else has this issue. Its been like this for me pretty much as long as I have had WM6, so I doubt its the cingular network.

KanosWRX said:
Shogunmark, I figured thats what you were getting at, and I tried all the options I could that would give me a connection to the network, but I still couldn't do data and telephone at the same time. Everytime I was connected online then went to place a data call it would have to disconnect me first. I tried doing a phone call then connecting online, but nothing would load.
I guess I could try going back to WM5, but I have hard spl 1.4 on so I gotta do a little rom editing of the cingular rom to get WM5 back I guess. didn't realize it was that complicated to go back to factory after installing hard spl.
Im surprised no one else has this issue. Its been like this for me pretty much as long as I have had WM6, so I doubt its the cingular network.
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not at all, just drop a WM5 NBH into a folder with CustomRUU and use autodetect. it'll flash quite happily

How would I take the HTC Cingular rom (found here, http://www.america.htc.com/support/8525/software-downloads.html) and get the WM5 NBH? Or will I have to use another WM5 version?

Just chiming in to say I don't have this problem and I've used both those roms and still using WMXL 0.20 now and use data and calling all the time. I am using the same radio ROM as you now too and it still works ok.
What apps do you have installed? anything that would end the data connection for some reason? Maybe put a list of apps and customisations you've made since installing the WM6 rom you have?
You could also try it with a blank WM6 rom, manually add the data connection settings and try and see if that works? Just to eliminate 3rd party apps and thing's you've changed.
The only other similar thing i can think of is I do remember there was an issue where data would disconnect when changing between 3G and EDGE. I don't remember who had this problem or why but it could be related.
Let us know how it goes?
Maz
--------------
This would be great to add to the bug tracker website when I finish it.
http://maz.net.au/

KanosWRX said:
How would I take the HTC Cingular rom (found here, http://www.america.htc.com/support/8525/software-downloads.html) and get the WM5 NBH? Or will I have to use another WM5 version?
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Use this guide to go back to the Cingular ROM.
http://www.mrvanx.myzen.co.uk/hermes_guide/Downgrade/index.html

Here are the apps I have
Resco File Explorer
Core Media Player
Slingbox
Don't run to many apps on my ppc as you can see. I mainly just use it to stream media from home (orb, slingbox), and internet connection sharing. I'll probably find some time tonight to revert back to WM5 and let you know what I find.

Well I just flashed back to the cingular rom, and guess what it's working again, can talk on the phone and be on the internet at the same time. So weird. well I guess I will try going back to Black 2.0 and see what happens.

Kanos,
Your problem is definitely not WM6. As in WM5, I can concurrently browse the internet during a voice call. As Mark said, there may be other issues specific to your case -- you'll have to methodically eliminate one-by-one... you'll have to decide if the process is really worth the time yourself.
FWIW:
Radio 1.34
HERMES 200 HT625 (in use since 7/4/2006)
Network: Manual (Taiwan UMTS)
Band: Auto/GSM(900+1800)+UMTS(2100)
Cheers

I believe it's not truly a problem with WM6, as people obviously have gotten it to work. I will definitely look into it more and keep you all updated on what I find. Right now I am still on WM5 but I will flash back to WM6, no apps installed, right after a fresh hard reset and see if it works or not for me.

I decided to try LVSW this time. Guess what it worked, I was able to both data and phone at the same time. Next test will be to install Black 2.0 again and see what happens.
My theory is this, I had XDALive .10 and maybe that version had this issue, then when I upgraded to .20 it carried over somehow and then carried over to black 2.0. Then once I went back to WM5 it reset everything. Don't ask me how, but obviously I have a lot more flashing to do to test this theory.

the imate site on wm5 proclaim this as a problem. when u r receiving data at a specific point in time u cannot receive a call.
the aust. telstra latest release says the upgrade fixes this.
to bypass going back to wm5 i just used the xda radio only upgrade to try and bypass. this was i believe only when receiving data and a call inwards simultaneously.
otherwise i have never had ur problem n likely a flash issue.
there is another i have noticed in recent releases is activesync now asks to allow data to be received when activesync this is a 4.5 change so perhaps looking for this setting may also help ur simultaneous data issue. just a guess but it might have been easy to not allow this when u upgraded to wmg which rwquired 4.5 to do this.
anyway goodluck with it.

Help! No more GSM network/reception :(

Hi
I replaced my P3300's screen a while ago because it was cracked. Everything seemed to go OK and the phone worked fine for a few days.
I don't know if this is related or not (maybe I messed the antenna up during the process, but since it worked for a while afterward I'd guess not...?)
Anyway, for the last couple of days I've had no network reception whatsoever.
The last time I remember it working was in the evening a few days ago. I fell asleep with the WIFI on and woke up with the phone dead. I turned it on and it didn't ask me for my PIN like it usually does, and it couldn't find my GSM network. It's been like that since.
When I press the green "dial" button nothing happens. When I go into settings > telephone, it asks me for my PIN and I can then access the options but it doesn't find any networks when I search.
Now every time I turn it off and back on, it never asks for my PIN.
I've tried removing the battery and the sim card but that hasn't helped.
Any ideas??
Thanks in advance

Meh. On a possibly maybe related note, I've just realised my PocketCM Contacts hangs when I try to launch it. Could it be a loose sim card connection causing both these problems? Although I'm pretty sure all my contacts are on the phone and not the sim card, and the sim looks fine and is placed properly...
edit - just been into programmes > sim manager (not sure that's what it is in english, my phone is french) and I get a "sim busy" error message (again, not sure if that's exactly what it is in english...). Hmmmmm

Well it gets even weirder... It seems I can receive and send text messages!
I've been getting texts from my operator saying I have new voice messages (which I obviously can't listen to) and I've also had texts from a friend and been able to reply to them and they've been received. Even though the icon at the top still has an exclamation mark so supposedly no network.
My iGo GPS also doesn't seem to work anymore (it hangs during initialisation process) although Tomtom works fine.
Someone please tell me they have an idea what could be going on! This is doing my head in

Dam, you have all my solidarity man!
Are you using radio 3.39.90 by chance? Even if not I would still flash another radio.I also suggest to check that your device was correctly reassembled if you have any doubt about it.

[Q] Internet keeps hanging even with full 3g signal (Three UK)???

OK, Firstly, does anyone else have the Defy on the Three network and is it working alright for you??
I'm just trying to figure out whether this is a phone problem or a network issue. Basically I'll unlock the phone, go onto google, search for something and that's when the wait starts, it's really weird, I'll have full 3G signal, and neither of the little traffic arrows will do anything, which makes me think it's not a network issue. Absolutely all network traffic locks up, including gmail, market etc
But then if I make a phone call and hang up it will start working again fine. All I can think is that it's just a little software glitch in my phone. Does anyone know if Motorola will send me a ROM update/repair tool for the phone because I'm guessing it's something to do with that, or even try rolling back to Eclair 2.1 to try that. And yes, before you ask, I've tried many times doing a full wipe/factory reset and it makes no difference.
I've quadruple checked all my APN settings for Three which don't even have usernames or passwords and even checked the settings were correct in the secret service menu. Also when I had the problems I ran a ping test (in the secret menu *#*#4636#*#*) and they all returned "failed could not find ip"
It's just so weird how random it is, I can't work it out. Maybe the defy really isn't compatible with three.
If anyone's got any ideas please please please leave info below.
One other thing I forgot to mention is that the defy was previously locked to Tmobile(uk) and was unlocked using a simple unlock code, no hacking or modding involved

Hi mate,
I've been using my defy on 3 UK with no problems since Jan. I've been on eclair the whole time. Currently the 2.51 stock.
Olly

No service?

Hello XDA, i just rooted / s-offed my phone last night, i did the this tut http://www.youtube.com/watch?v=LGEASn3v0v8 . I have no service on my di2, i only have a max of 2 bars and i have to use wifi, I can't receive messages either, can anyone help me out?
Thanks in advanced, i'm new to this scene. i had the same problem on my eris.

Have you tried using the 722 radio? It's in the development section.

artvandelay440 said:
Have you tried using the 722 radio? It's in the development section.
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I'll try that and report back, thanks for the reply
So far no luck :3 with 722, i have a global chip in my phone, does this make a difference?

elvensbane said:
I'll try that and report back, thanks for the reply
So far no luck :3 with 722, i have a global chip in my phone, does this make a difference?
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The global chip is only for international GSM cell connectivity- it doesn't work on normal Verizon CDMA bands. As far as the radio, you might try a complete wipe of data/cache/dalvik cache and flash your rom of choice again, since this isn't a widespread bug. Might just be something borked during the flash.

"No Service" meaning cannot make outgoing calls or receive incoming calls, SMS and data NOT working over mobile network, is that right? All the proper settings are checked as they should, device was activated & working before too .... and done the *228 or *22890 to program phone (again) & update roaming capabilities, and so on.
Did you get a recorded msg. that or see a prompt on the Inc2 that it cannot authenticate your phone, please try again later or call xxx xxx xxxx ?
If that's true, it meant that during the reset/flash process or wiping, that some of the security keys or codes were cleared & changed - the only way is to call that number (it's better to use another phone) and explain that you cannot make/receive calls after doing a Factory Reset and they will check, have you turn off & on the phone, do a few short codes (*xxxx, *xxx, etc.) to reset it whiie you are live, and then finally making a test call to verify upon success.
Take about 10 minutes - yes, I did that myself on the decommissioned Eris. VZW need to do certain things on their end in real time.
Cheers !

Letitride said:
"No Service" meaning cannot make outgoing calls or receive incoming calls, SMS and data NOT working over mobile network, is that right? All the proper settings are checked as they should, device was activated & working before too .... and done the *228 or *22890 to program phone (again) & update roaming capabilities, and so on.
Did you get a recorded msg. that or see a prompt on the Inc2 that it cannot authenticate your phone, please try again later or call xxx xxx xxxx ?
If that's true, it meant that during the reset/flash process or wiping, that some of the security keys or codes were cleared & changed - the only way is to call that number (it's better to use another phone) and explain that you cannot make/receive calls after doing a Factory Reset and they will check, have you turn off & on the phone, do a few short codes (*xxxx, *xxx, etc.) to reset it whiie you are live, and then finally making a test call to verify upon success.
Take about 10 minutes - yes, I did that myself on the decommissioned Eris. VZW need to do certain things on their end in real time.
Cheers !
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yes sir, i did *228 option 2 and updated my roaming, i'm using the 722 radio, i have mobile network checked. It said successfully updated my roaming and restarted my phone. I just did option 1, and it said it was successful and restarted.
Edit- i have 3G up and down arrow appear again, thats a good thing right? i still have no bars, i normally had about 3 in my area :3 should i update roaming again?
Edit2- It seems to be working good, if i have problems again should i do what you suggested and call them explaining it isn't working after a "reset" ? Thanks so much for the help.

elvensbane said:
did *228 option 2 .... updated my roaming, using the 722 radio, mobile network checked .... updated my roaming and restarted my phone ... said it was successful and restarted.
Edit- 3G up and down arrow appear again, thats a good thing right? i still have no bars, i normally had about 3 in my area :3 should i update roaming again?
Edit2- It seems to be working good, if i have problems again should i do what you suggested and call them explaining it isn't working after a "reset" ? Thanks so much for the help.
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Click to collapse
Bing, Bing - Can you now make/receive calls, if so - you are good but if not, do this quick check next: open Settings > About Phone > Network and under Service state - does it say "In Service" or not.
Turn it off for 5 to 10 minutes, then turn it back on again. Check it again - it's possible for it to self authenticate (especially if it's a Sense ROM, non-Sense roms are more prone to these problems.
If still not "In Service" you will need to do what I suggested above, call them on another line with the Inc2 on - tech. support is available until midnight, last time I called them - they'll reset & fix it. Do NOT, repeat, do NOT, mention a word about rooting, custom ROM or flashing anything - as you know, you're just cycling your settings & it's not working now .... (kind of didn't ask, don't tell )

[Q] SMS immediately failing, due to phone setting

Hello all. Today I was playing with my phone, just doing some tinkering, running a ROM called Xylon (4.2.1) in the phone settings. You know, where you hit *#*#4636*#*# or something rather. Now I changed my network type to GSM, (or something rather) but saw I only got 2G, so I switched it back to WCDMA preferred, and left. (Honestly can't remember if I changed something else)
Now, every time I try and send a text, it says sending.... then it fails. All the time, to any number. Which is obviously annoying.
So I went ahead and flashed another ROM, clearing all my data, cache, dalvik etc. However this problem persists. Even using a different SMS app. What should these settings be? I haven't touched them after flashing another ROM.
I know I'm a goof, but I rely heavily on SMS, and I was just looking for a way to have it stay on HSDPA more often instead of 3G. Now I want to revert to stock. Many, many thanks for any help at all

Here are screen shots of my settings. Again, I'm pretty desperate, and need some help

Okay, I think I got it. My SMSC number was missing. This is basically a message center number, that is specific to the carrier. I remember seeing it back on my Blackberries, and on my old Gingerbread powered Captivate, but the settings are obviously different from ICS and above. (ICS has been out for so long, that I forgot)
So, basically you do this, go back into the settings that I showed you in the screen shot above. Leave everything disabled, and have the network on WCDMA
Use this tutorial http://wiki.cyanogenmod.org/wiki/SMSC_Updates
Fido's SMSC is +15149931123
hit update and reboot
If not, try 07915141991321f3
and reboot (same thing, but it HEX)
hopefully none of you have that problem
EDIT: Girlfriend confirmed, that was the problem. Now the phone works like a champion