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I wanted to root my phone and flash a costum rom... unfortunately my DHD (2.2.1) is T-Mobile branded, so i had to create a goldcard in order to downgrade from 1.75.111.2 to 1.32. When it came to temproot it manually with cmd i had to plug my DHD into my PC in load only mode, usb debugging activated.
I knew already that my DHD wont recognize my PC or the other way round (i somehow broke it when i deleted the htcsync drivers.exe from my sd card), but i thought maybe it would somehow work in usb debugging mode.
Well, it didnt(phone not found).
i then focused on repairing my usb connection, so i tried it on 2 other pcs (mine is w7, the other ones are xp and win7) but it all failed
(xp asked for drivers, which i installed directly from htc.com today(on all pcs(plus i removed and reinstalled them all properly))/win7 did nothing/mine said that it fails to connect and that i should use a usb 2.0 port(well all ports are usb 2.0, i also tried usb3.0))
evertime i plugged my DHD in i was asked which connection i want to use, none worked, i also restarted my phone several times (usb connected and without) when i type in #7284# (or *#7284# i tried both) it says: connection failure or invalid mmi code
Finally i resetted my phone and did it all again! But it wont work!
please help me!
Hi...It looks like a driver issue...
If your drivers are installed correctly, in your win-7 Device manager it will show DHD.
I would suggest to Re-install HTC Sync from HTC website - Run it again and give it a try
doesnt work either.... win7 says the device does not run properly, my phone does nothin unusual...
i wonder if htc could fix the issue... this would be my last option
however i believe in you guys at xda!
how did you reset your phone?
Did you install the android SDK? Does adb recognize your phone? (run "adb devices", if your device is listed, everything should be fine)
On my win7-machine, the HTC-Software gives me an error message (along the lines of "phone doesn't respond" or something like that) but adb works nonetheless.
thank you for your answer but im afraid it didnt work... i installed the usb driver pack on sdk but i couldnt find it under sdk/usb driver..., however i found some files -> android/android-sdk/extras/google/usbdriver/amd64 -> usbdrivercoinstall2.dll... i tried to install this driver in hardware manager, and i tried to install an adb.exe which i found in my downgrade folder as a driver. but win7 said no driver installation is necessary the "best" drivers are already installed (win7 aint gonna install anything)
also my dhd is found under unkown device, -this device is deactivated because it made errors- "Dieses Gerät wurde angehalten, weil es Fehler gemeldet hat. (Code 43)"
well i deinstalled it and searched for new hardware, he now says the drivers are installed properly please restart however i neither see my sd card nor my devices name (instead unkown device with this little yellow triangle)
btw. for reset i used my android reset (settings -> sdcard -> reset)
It is normal, the HTC Sync turns on the USB debug?
Have the same issue. My DHD can be connected to the PC no other way than charge mode, no matter is usb debugging turned on or off. Tried 2 PCs with W7 and 1 PC with Ubuntu 10.04. This trouble appeared several days ago. Wipe didn't help. Thinking of re-installing firmware, but it seems like hardware problem. An engineer in our service center said it might be motherboard malfunction.
Some ways of solving this problem are described here: http://goo.gl/2eMcP But none of those solutions helped me. If anyone can help, please advise.
UPD: re-installing the firmware had no success - connection with PC failed. 95% hardware problem, will take it to service center.
Guys I know it's a stupid advice, but I had same problems (suddenly my connection with pc didn't work anymore): did you try to change usb cable?
giegi_dc said:
did you try to change usb cable?
Click to expand...
Click to collapse
tried 3 cables and 3 PCs
i just found a solution for me : i tried a forth pc (win7) freshly installed htcsync + android sdk + !downloaded! (not properly installed) adb drivers (which i surprisingly did not need) well i plugged my DHD in and he installed all drivers, but never asked for an adb driver. instead he had problems installing 7 different bluetooth drivers for my DHD (???)^^
it just worked for me this way (also worked for debugging mode + load only mode (for radio s-off/hboot s-off))
:|)
well it's not exactly a permanent solution just a temporal way to root my phone, but in worst case i think its nessesary to reinstall win7 on your pc....
Hi all,
I'm after a little help that I simply cannot find anywhere else... all other routes/searches have led me here so i'm afraid my first post is a question that hopefully someone here can help me with.
So... here goes...
I have a UK HTC Desire, running CM7.0.3.
I would like to connect it to my work laptop running Windows XP via the USB cable so that the laptop can use with the phones WiFi connection or the data connection.
The laptop has WiFi, but it's disabled via the bios and I don't have the password.
With the stock ROM, I connected the phone, put into tethering mode, installed a driver (googled off the www) and it all worked wonderfully.
With CM7 installed, the original drivers don't work and I cannot find anywhere new drivers that do.
I removed all drivers to start again on the laptop, so when i plug the phone in, the first it detects is the Android Phone and wants a driver for "My HTC". Everything I've thrown at it, windows says is incorrect
I installed the Android SDK, but my work proxy wont allow it to connect to their servers (it tries to do this automatically when searching for the usb drivers) for any drivers (which was one suggestion that Google informed me about).
I went to the HTC website to look for drivers, but they seem to have forgotten that they built the Desire completely (another fruitless Google search result).
Please can someone offer some suggestions on where I can get the drivers for USB tethering for the desire running CM7?
Much appreciated, thank you.
Regards
JBM2k.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
JustBiteMe2k said:
Hi all,
I'm after a little help that I simply cannot find anywhere else... all other routes/searches have led me here so i'm afraid my first post is a question that hopefully someone here can help me with.
So... here goes...
I have a UK HTC Desire, running CM7.0.3.
I would like to connect it to my work laptop running Windows XP via the USB cable so that the laptop can use with the phones WiFi connection or the data connection.
The laptop has WiFi, but it's disabled via the bios and I don't have the password.
With the stock ROM, I connected the phone, put into tethering mode, installed a driver (googled off the www) and it all worked wonderfully.
With CM7 installed, the original drivers don't work and I cannot find anywhere new drivers that do.
I removed all drivers to start again on the laptop, so when i plug the phone in, the first it detects is the Android Phone and wants a driver for "My HTC". Everything I've thrown at it, windows says is incorrect
I installed the Android SDK, but my work proxy wont allow it to connect to their servers (it tries to do this automatically when searching for the usb drivers) for any drivers (which was one suggestion that Google informed me about).
I went to the HTC website to look for drivers, but they seem to have forgotten that they built the Desire completely (another fruitless Google search result).
Please can someone offer some suggestions on where I can get the drivers for USB tethering for the desire running CM7?
Much appreciated, thank you.
Regards
JBM2k.
Click to expand...
Click to collapse
Same issues here. Tried the SDK Drivers too, didn't work.
Strange thing is, normal USB connection is ok with the old htc driver, the issues come up when tethering option is activated: it switches to another driver (Android Phone).
Try upgrading things...ur BIOS, ur Windows etc...
Good day,
I'm having problem with my DHD unable to be recognized in my Win 7 PC. I have already install HTC Sync and also tick on "Ask Me" for Connect To PC setting. I'm running on stock 3.13.707.4 ROM with S-ON and unrooted. Even restart to Fastboot my PC still unable to recognized my DHD.
From Googling it shows many Desire having USB-Brick problem, does this problem also applied to DHD? Is it my phone is hit by USB-Brick? Any guide to solve this problem? I've tried flashing older ROM via Bootloader and PD98IMG.zip but it won't allow saying something like the ROM is older version.
I just bought this used phone for about a week so I'm still not sure on how to solved this problem. any helps is much appreciated.
are you using the original cord that came with the phone? just any old usb cable won't work
also you can't flash a new rom without rooting and gaining S-OFF, you're unrooted and S-ON, that's why you get the "version is older" message
maatsby said:
are you using the original cord that came with the phone? just any old usb cable won't work
also you can't flash a new rom without rooting and gaining S-OFF, you're unrooted and S-ON, that's why you get the "version is older" message
Click to expand...
Click to collapse
I bought the phone and it came with 1 cord (with HTC label) that can be connected to the charger, I guess there are only 1 cord for charging and connect to PC? This is the cord that I use. In addition to that I have also tried Motorola, Sony Ericsson (both also for Android phone) and Nokia cord but all can't.
The ROM is actually older version stock ROM from RUU.exe. I saw from few Desire thread they were using this method to restore the ROM to before the USB Brick condition so I thought to try it.
BUMP!
Anyone know what should I do to resolve this problem?
Are you running the very latest HTC Sync on your PC? I'm using 3.0.5606. You can get it here: http://www.htc.com/www/help/
Also, connect your phone and go into Device Manager on your PC. Check to see if you have an entry for Android USB Devices and that the phone shows up. See attached screenshot for how mine looks. This is the best place to check to see if your PC has installed the drivers correctly.
In answer to your question about the cable, yes it's the same cable that attaches to the PC or to the mains charger. I've sometimes had connection problems caused by a dodgy cable, but I've used others apart from the HTC one without issues.
Edit: Also, when you install HTC Sync it should warn you to disable Antivirus software during the installation. This can be really important! I ignored it the first time around, thinking it was just a silly precaution, and had loads of problems with the phone not being recognised. Had to uninstall, temporarily disable AV, and re-install HTC Sync. Once it has finished installing, you can turn your AV back on.
Thank you for your reply preacher6.
Yes, I'm using the latest HTC Sync, v3.0.5606, just downloaded yesterday and reinstall everything.
When my phone connected to the PC it didn't appear as Android USB Device on my Device Manager, it only appear as Unknown Device in USB Controller:
So I guess I can rule out the cable as I have tried about 4 cables already.
For the installation part, I have disable the anti virus and also running the setup program as administrator. When installing there is no problem whatsoever that crop out.
Another point is, even on Fastboot it appear as Unknown Device in the PC.
I would try to update the driver manually - right click on the Unknown device, go to "install driver" or "update driver", then browse to the "Program Files\HTC\HTC Driver" folder. See if it picks up and installs the correct driver.
I've tried manually update the driver as per your advise but it says there is no compatible driver in that folder even though androidusb.inf is in that folder.
I'm running Win 7 64bit. does the driver also work for 64bit OS?
Should do, yes, I'm on Win7 64 bit myself. There is this folder on my PC:
C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64
Is the unknown device present when the phone isn't connected? Just to make sure that is actually the phone - if it's still there when the phone isn't connected, it's some other device.
Otherwise try uninstalling the unknown device and then rebooting the PC, then forcing the installation of the drivers again.
The folder is same as yours.
The unknown device does not present when my DHD is not connected, so I'm certain it is the phone that appear as unknown device.
I have tried uninstalling the unknown device > reboot PC > installing the driver but it still won't install.
Another thing is, I check on the Device Manager > Unknown Device properties > Details" for it's Hardware Ids and it shows as USB\UNKNOWN. I think it should show a strings of the device id? Correct me if I'm wrong.
Yep, there should be a proper device ID string, on charge mode mine shows a hardware ID of USB\VID_0BB4&PID_0CA2&REV_0226&MI_01.
At this point the best thing I can suggest is to try on another PC. If it works, your drivers are screwed up and you'll need to strip them and reinstall. But if it doesn't work on another PC, it's possible you have a hardware problem with the phone.
xb360 said:
Good day,
I'm having problem with my DHD unable to be recognized in my Win 7 PC. I have already install HTC Sync and also tick on "Ask Me" for Connect To PC setting. I'm running on stock 3.13.707.4 ROM with S-ON and unrooted. Even restart to Fastboot my PC still unable to recognized my DHD.
From Googling it shows many Desire having USB-Brick problem, does this problem also applied to DHD? Is it my phone is hit by USB-Brick? Any guide to solve this problem? I've tried flashing older ROM via Bootloader and PD98IMG.zip but it won't allow saying something like the ROM is older version.
I just bought this used phone for about a week so I'm still not sure on how to solved this problem. any helps is much appreciated.
Click to expand...
Click to collapse
Hi. This thread is pretty old but I'm wondering if you ever resolved the issue? I'm having exactly the same problem with my HTC One s and I can't seem to find a solution anywhere.
THanks
dmastman83 said:
Hi. This thread is pretty old but I'm wondering if you ever resolved the issue? I'm having exactly the same problem with my HTC One s and I can't seem to find a solution anywhere.
THanks
Click to expand...
Click to collapse
Yes. Holla if you still need help
marknoll said:
Yes. Holla if you still need help
Click to expand...
Click to collapse
I need help too (HTC Desire Z device)
Is it hardware problem? (I already purchased new system board).
For me it looks like hardware problem, because device does not accept bus address, do not show USB strings/VID/PID (Tried different cables/PCs/OSes (I have OpenSUSE linux, but phone does not connect to usb on any PC, Windows PCs even do not understand that something plugged in)).
No problems with USB-connector (checked resistance), but I do not see pull-down resistance with my tester.
But all other functions work well.
UPD. Tried to connect from FASBOOT/HBOOT/Android - the same result, device does not accept bus adress. Additionally it charges without problems, but when I connect phone to USB no pop-up/information at top bar appears.
FossaFX said:
I need help too (HTC Desire Z device)
Is it hardware problem? (I already purchased new system board).
For me it looks like hardware problem, because device does not accept bus address, do not show USB strings/VID/PID (Tried different cables/PCs/OSes (I have OpenSUSE linux, but phone does not connect to usb on any PC, Windows PCs even do not understand that something plugged in)).
No problems with USB-connector (checked resistance), but I do not see pull-down resistance with my tester.
But all other functions work well.
UPD. Tried to connect from FASBOOT/HBOOT/Android - the same result, device does not accept bus adress. Additionally it charges without problems, but when I connect phone to USB no pop-up/information at top bar appears.
Click to expand...
Click to collapse
I am trying to understand what exactly are you asking me . are you asking me if the PC can recognize your device ?
marknoll said:
I am trying to understand what exactly are you asking me . are you asking me if the PC can recognize your device ?
Click to expand...
Click to collapse
Sorry, it looks like I explained my question wrong (I'm Russian, and English do not native to me). Let me try reformulate:
You said "Yes. Holla if you still need help" so I believe that you were able to fix "Device not recognized" problem. So I'm asking - how did you do it? Did problem was hardware or software?
For me (look at symptoms at my previous message) it looks like dead USB controller in phone. But maybe it very strange software problem (USB-controller firmware damaged)?
Did I explain it clear now?
Install the SDK on PC and update all android versions.
Well guys it was just my PC, i made a system backup for four days and that was all the problem(the USB port of my PC)
FossaFX said:
Sorry, it looks like I explained my question wrong (I'm Russian, and English do not native to me). Let me try reformulate:
You said "Yes. Holla if you still need help" so I believe that you were able to fix "Device not recognized" problem. So I'm asking - how did you do it? Did problem was hardware or software?
For me (look at symptoms at my previous message) it looks like dead USB controller in phone. But maybe it very strange software problem (USB-controller firmware damaged)?
Did I explain it clear now?
Click to expand...
Click to collapse
After installing and updating SDK...go into platform folder and open it. Hold mouse in field and hold shift and right click mouse. Chose "open cmd here"..that will open a cmd prompt window. In regular mode on phone,type "adb devices" should return numbers (ex: hta3829g)..if in bootloader mode,type "fastboot devices" should return numbers.
This SDK helps PC see your phone when its plugged in. Especially handy when a PC won't install drivers for your phone
Sent from my ATRIX HD
Are you also stating that your device will no longer charge when plugged in?
Sent from my ATRIX HD
Hi there.
I picked up a refurbed Incredible 2 (running 2.3.4) and am trying to get it to connect to PC so I can move files across between the PC and either internal memory and/or microSD cards. I'm having no luck on Windows 7.
I changed the Default Connection Type from Charge Only to Media Sync / Disk Drive / HTC Sync (after installing the HTC Sync software - NOT the HTC Sync Manager, which apparently only supports the newer phones) to no avail. I've tried them all, and they all have the same issue. I've done this both with and without USB debugging checked, and with "Unknown Sources" ("allow installation of non-Market apps") checked. I've also tried uninstalling Sync, installing Sync Manager, trying again (no change), and then reversing it (uninstalling Manager, and reinstalling Sync) - again, no change. Sync does not see the phone while connected and in "HTC Sync" mode via the Default Connection Type (or anything else).
When I plug the phone in to the PC the PC shows a "USB Device not recognized" and sometimes I will get a "Driver did not install successfully" message. Device Manager is showing one Unknown Device with a "!" issue under the USB controllers category I'm assuming is the problem. There is also nothing showing up under the Disk Drives category in my Device Manager other than my hard disk, even though some of the guides I'm looking at say I should have something related to the phone in there.
I've tried connecting it with 2 different USB cables, just in case the one that came with it was not fully functional. I've used the second cable for data transfer in the past, so it should work. No difference.
I've restarted several times, with and without the microSD card installed. I've tried unmounting and remounting the card as well, no difference.
Am I missing some kind of Win7 drivers for the Incredible 2 that are not installed automatically and/or with the HTC Sync install? I've seen some references and links to HTC drivers that are apparently not on the HTC site, but I am very leery of downloading an .EXE from a random website and just installing it to see if it works. I'd think if this was necessary, it would be on the HTC site.
Anyone know what gives here? I can't think of anything else to try.
Am I a complete newb here, or is this potentially an issue with the refurb'ed phone?
Thank you very much for any assistance!
I use the driver linked on the revolutionary.io site (http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe) and I have never had an issue.
Sent from my DInc2...
update
Hi there.
I attempted this, but still no change. Do you know where this installs the drivers to, so I might try to manually point the Device Manager "Unknown Device" to them?
When I try to update the driver via Device Manager, however, it is telling me the following:
"Windows encountered a problem installing the driver software for your device.
windows found driver software for your device but encountered an error while attempting to install it.
'Unknown Device'
Windows has stopped this device because it has reported problems (Code 43)"
Thank you for any further assistance or ideas.
Doesn't matter where you place them but you'll need to go to control panel/system/device manager find the device with the issue and select update driver.... Then it should be recognized
Sent from my HTC Droid Incredible 2 using xda app-developers app
OP - do you have any other USB device drivers for other smartphone(s) installed on your PC? If so, uninstall all of them and reboot it clean.
Assumed that you are running VZW stock software - phone isn't rooted ?
Is your HTC Installer running this version - 3.0.0.007 - that's mine (have it running on W7 Pro and Ultimate on desktop & 2 laptop, no problems for me - I also have it running Win 8.
Uninstall HTC Installer & reboot - without connecting the phone. Turn off firewall & antivirus on your PC temporary, reconnect the phone & follow the prompts to reinstall HTC drivers. Once it's done, disconnect the phone & power down the computer.
Restart the PC and then reconnect the DI2 to it, hopefully - it will recognize the phone and allow you to connect & recognize the mSD card for data transfer, etc.
Please post any specific error messages as you see them. Good luck.
A common cause of "unrecognized USB device" is a bad cable. Try another. Or, try a different USB port on your PC.
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
me too, need help
Tethering & Internet Pass Through
I have installed the latest version of HTC Sync Manager for my Desire 816 on Windows 7 and tried it on Windows XP as well.
When I connect my device for the first time after that,the drivers install automatically.
My system is recognizing the phone as a mass storage device.
But when I select the 'Internet pass through' connection type, it doesnt connect and after some time gives the error as
"Either you dont have the latest HTC drivers or ,,,,,,,,,,,,,,please get latest drivers by intalling latest HTC sync manger from the website"
I have tried to uninstall and re-install the HTC sync manager several times but had no success with Internet Pass through.
Might be the issue with the drivers,cant understand the reason.
Can anyone help me out with this.
I have also the same problem.
StarKnife said:
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
Click to expand...
Click to collapse
I am pretty sure that you guys have already tried all those, but just wanted to remind you all again as a benefit of doubt. HTC sync manager will install the required drivers usually, but in some cases due to firewall or any antivirus systems within our computer, only few files will get installed and other will get blocked. The best way to tackle this problem is to follow the below steps
1. Uninstall the HTC related drivers if installed partially previously.
2. Reboot the system - which is must
3. Then turn of your firewall or internet security or antivirus on your computer for 10 min or more
4. Connect the HTC 816 to computer using the different USB port that is not used before. (Every new USB port needs installing drivers. So hopefully this might help)
5. Install the HTC sync manager
Hopefully it should recognise. If not, try following the same steps with different USB cable.
Hit thanks if I helped you so that I will know the above steps worked for you guys too as they did work for me personally. All the best.