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Ok, I know this isnt a smartphone forum but, a friend of mine has a t-mobile dash and he sat on it cracking the screen. He needs to get his contacts off of it, I tried soti desktop controller with no luck there is an error when trying to install the app on the device. Does anyone have any suggestions?
CUSTEL said:
Ok, I know this isnt a smartphone forum but, a friend of mine has a t-mobile dash and he sat on it cracking the screen. He needs to get his contacts off of it, I tried soti desktop controller with no luck there is an error when trying to install the app on the device. Does anyone have any suggestions?
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Click to collapse
Donno about t-mobile but I know cingular verizon and sprint if you take the phone (and are a customer) into the store and ask pretty pretty please with sugar on top can often download your contacts and either upload them into the new phone you buy from them or give you a print out. This only works if a) the phone is still physically working b) they have the hardware/software to do it and your phone supports doing it and c) the person at the store feels like it. A lot of the time they'll just say no or that they can't. But tell them you're interested in buying a new phone with lots of accessories and a 2 year contract and an extended warranty and magically they become capable of doing it
ty whomever moved it, i didnt know what the hell the propper name for the dash was LOL
Sucks... my right hand man got stolen yesterday.. so customized and so many good photos and videos on it.. crap!! I'm in the Dominican Republic.. 2nd to last day of a 2 week vacation and someone takes it when I wasn't looking off a table at a restaurant! I almost transferred photos the previous night too! Anyway just had to let some people know that can truly feel my pain. Anyone know Asurion's deductible on this phone? I can't do anything with my Sprint account or Asurion till I get back in the states cuz I cant figure my pin or my "first car" security question and I think Sprint site it blocked from loggin in this country..
I was at work and had my phone charging next to demo phones bc we were slow. Next thing I know it was gone. I immediately went to the door and locked it and called my number hoping I would catch someone in the act and lay it on them...it started ringing next to a couple that was with my manager. Seeing the look in my eye he immediately said that he took it off the charger so no one took it. I think the red on my face gave it away that I was going to get it and get fired by my actions or it was going to get handed back to me. Luckily I have phone nerds watching my back when I get busy lol.
Sent from my SPH-D710 using xda premium
Sorry to hear your phone got stolen (especially with your awesome pictures). The deduction for a new phone will be $100 thru the TEP. You can do it online, as long as you order before 11pm, you should have your phone the next day, unless its on backorder.
tri0xinn said:
Sucks... my right hand man got stolen yesterday.. so customized and so many good photos and videos on it.. crap!! I'm in the Dominican Republic.. 2nd to last day of a 2 week vacation and someone takes it when I wasn't looking off a table at a restaurant! I almost transferred photos the previous night too! Anyway just had to let some people know that can truly feel my pain. Anyone know Asurion's deductible on this phone? I can't do anything with my Sprint account or Asurion till I get back in the states cuz I cant figure my pin or my "first car" security question and I think Sprint site it blocked from loggin in this country..
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Click to collapse
Install Plan B from the android market, it's free (https://market.android.com/details?id=com.lookout.labs.planb)
If your phone is still on, it'll download itself to your phone and send you an email about its location. You can also text your phone a keyword (I think it's 'locate', the exact word is on the android marketplace) and it'll give you an updated location. It might not work, but it's worth a try.
^ There's a good idea. And in the future you should really have something like Androidlost on it so you can track and wipe it remotely.
I kinda want mine to be stolen. I have mine set that whenever it boots another number I have gets a text with its network location and gps location. I can also text it a word and it will respond with the location. I have not yet figured out how to wipe the device with a modded rom so if they remove the sd card they have access to all of my pics and info, but I'll know where they are and I have another action text word to take a pic and send to me so I'll see who they are too.
OP that blows I'm sorry. When I got this phone I had a nightmare that a idiot took my phone and accudentally bricked it. I was pissed! Lol
eagercrow said:
I kinda want mine to be stolen. I nave mine set that whenever it boots another number I have gets a text with its network location and gps location. I can also text it a word and it will respond with the location. I have not yet figured out how to wipe the device with a modded rom so if they remove the sd card they have access to all of my pics and info, but I'll know where they are and I have another action text word to take a pic and send to me so I'll see who they are too.
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Click to collapse
Really? You kinda want your phone to be stolen?
nabbed said:
Really? You kinda want your phone to be stolen?
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Click to collapse
yes and no, does that make any sense? lol. My phone is a part of me so that would suck, but because it is a part of me I have set up ways to track it if lost. Sure I could give my phone to a friend to test, but my friends are like me and I might get one location before they wiped it. I would like to know how effective my precautions and protections are against a real world situation.
What apps can take pictures of the thief ?
Sent from my GS2ET4g
Well I installed plan b.. wish there was an app I could install remotely that would wipe the phone automatically.. or self destruct it..hehe... thanks for the replies and ideas. I tried to claim through asurion but my pin is wrong as well as my 'first car" question.. would be nice because I get home Friday.. would be nice if there was new one waiting. Does anyone know what the default "pin" could be .. like date of birth .. or something else? I tried date of birth but didn't work unless it's a different format.
i think the default pin is 123456. i could be wrong though...
i just know that when i got my evo, i never picked a pin and that's what i had when i finally remembered to change it.
Not the same, but wanted to comment on getting stuff stolen.
You can never be too cautious. About 10 years ago, I went to Mexico with my school (senior year Spanish class trip), and we were getting ready to leave from a hotel. We were sitting on a bench, 3 guys, and I went to help people get the bags in the bus. Told the guys to watch the bag, but a few seconds later I saw them next to me. So I ran to the bench, and it was gone. Had a brand new digital camera (3mpx back then), my CD player with all my CDs, etc. It just messed the entire trip. It was bad.
I'd like to say that when you're out of your comfort area you can never be too cautious...but...you can NEVER be too cautious no matter where you are. I didn't get anything, but I surely tried looking everywhere to see if I could find somebody with my bag, or the camera, etc.
The thing with the phone, is that nowadays, the phone is your digital camera, your CD player, your facebook portal, has your email, documents... This summer, my wife left her phone at McDonalds. We were on a 1000-mile trip, so this was just one stop in the middle of nowhere. Right away I asked her to check for her phone. She thought I had it, I thought she got it...Had to turn around in the highway (one of those "only emergency vehicles" turns) and went back to McD. Of course she was freaking out. Her facebook, the phone was unprotected, had access to all her mail, her contacts, etc, etc. I went there, looked for it, called it, nothing. Looked like if someone was hanging up when I called. I asked the manager at McD and I guess somebody cleaning found it and brought it to the back.
I was of the lucky ones.
Follow these guys' advice: protect your phone, because you don't know when sh$t will happen. It could be you, your girlfriend, wife, daughter, son, husband...somehow, somewhere, chances are a phone may go missing. So protect it while you can.
Hi XDA ... I have been a long time lurker and only post when I feel I can contribute. This post is not to contribute but to either (1) entertain or hopefully (2) look for help. Yes I did search but all of the leads I have followed have been dead ends, and I have a time constraint .. if there is a sure fire way to find my phone please post it, because I haven't been able to nail it, and I will be eternally grateful!
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Writing this partially to vent, partially because writing it may help me think through this, and because I'm looking for ideas.
So I lost my cellphone today. It's a carrier-unlocked Google Galaxy Nexus ($350) with a Straight Talk AT&T MVNO Sim card in it, prepaid for 6 months ($250). If I knew it was lost for good, no big deal, I can move on. What's killing me though is the limbo of not being able to piece together a decent story, or enough information, that I could consider high-odds on what the hell happened. So I'm in missing-cell-phone purgatory at the moment.
Here's what happened. It's not exciting at all...
5:00 went to Nathan (8yo son)'s soccer practice
5:30ish Playing with phone, checking email, etc while sitting in a fold up chair at soccer. Occasionally put it in the chair cupholder when watching.
5:45ish Rachel (my 5yo daughter) sits on my lap for the last 15 min of practice. Not sure exactly where I put the phone, it was either in the cupholder or on the chair between my legs.
6:00 Practice over. Get up to leave, fold up chairs, pack backpack, walk straight to car (100yds) through grass, some mulch, some pinestraw
6:05 Put chairs and backpack in front trunk on the porsche, walk to driver's door, open and get in. Nothing in my hands but a key. Kids let themselves in the car.
6:10 Stop by pumpkin patch on the way home to buy a pumpkin, get out, and "Where's my phone? It should be in my pocket". It's not.
6:15 Assume I must have put it in the backpack while packing. Would check but I need to pee, so we jump in the car and go home
6:20 Pee
6:25 Check backpack, car, everything. Start calling it and listening for the ring. Nada
6:30-10:30 Drive back to the soccer par 3x, retracing my steps, shining bright flashlight, constantly calling my number from another phone, no luck.
So here's what I have done:
- Tried about 4 different "after the fact" phone locators via Play store including Plan B. All report installed correctly, but none give any indication that they work. I get some indication that none of these apps actually work on jellybean.
- Called about a million times. Seems to ring normally for a long time before going to voicemail. Not sure if this is an indication that the phone is actually on or not (or if the sim is still in it), but I assume it does mean it's ringing audibly.
- Sent several texts trying to activate the locators, they seem to go through with no error, but have no idea if that's an indication the phone is on and connected.
- Called Straight talk. They are useless. No location service, no way to ping the phone to see if it's active on the network
- Also called AT&T. They have no access to an MVNO phone/account
- Checked as many data trails as I can think of for access. No gmail usage, no play store access, no new charges on my credit cards, etc. I can't find any malicious usage.
- FYI phone had 100% charge when I left, and had great service at the park, both phone and data.
Here are the scenarios I'm working on in my mind. Problem is, I can't bring myself to believe any of them:
A. How I lost it
1. I left the phone in the chair cupholder, folded the chair, and while walking / swinging the chair, it fell out. I tested this scenario with another phone, and it's ain't gonna happen. The phone's in the way when folding the chair.
2. I left the phone sitting on the seat when folding the chair up, then it fell out while walking. Same problem ... first, it's obvious, and second, I tried it at home, the phone sits in the folded chair nice and secure.
3. I set the phone on the roof of the car when getting in. Nuh-uh. I don't put things on the car. Would have gone in my pocket first.
B. Where it ended up
1. Some 9 year old soccer kid in Cary found or stole my phone and pocketed it. Seems likely, but, seriously, what's the first thing a bad kid would do with a toy? Look for games. Most kids old enough to be devious would be smart enough to go to Play store and d/l some new stuff, but there is no new access. This would explain why it rings and rings, a kid would have turned the volume off so mom and dad don't hear it, but maybe not smart enough to realize how to yank the sim.
2. An adult found it, then went into the school and dropped it off with a janitor or staff and it's sitting on someone's desk. I really hope this is the case. But I find it hard to imagine that when passing through the hands of TWO adults, that no one would have hit the power button and seen the lockscreen message that says "EMERGENCY CONTACT 919-XXX-XXXX" (my wife's phone). Hard to believe.
3. I did put it on the roof and went screaming around some corners on the way to the pumpkin patch. Nope, I don't put stuff on the car, and during the 4 hours I spent looking for it, I also went ditch digging around the 2 corners and walked the entire way with a flashlight looking
4. An adult found it and pocketed it. If so, an adult would have been smart enough to yank the sim and wipe the phone. But google's still in contact with the phone, and it appears to ring. So it obviously is just sitting somewhere.
So, I don't really believe any of the scenarios. I hope at least for closure that I get to find out what the hell happened. Not ever knowing will absolutely be torture for me... Whew. I doubt anyone is still reading this. I think I feel better, or I will after another beer.
Any ideas? How to hack into my own phone and figure out it's location? If all is well I hope to have another 12-24 hrs of battery life, and I'm closely monitoring accounts to detect malicious use, but I don't want to nuke my accounts while there is still the slim chance of detection using access.
Not entirely familiar with your situation, but there are some apps that allow you to detect the location of a phone after registering it. By any chance, did you manage to install Lookout Mobile Security or Avast on your phone? These apps allow you to detect a phone's location.
Try plan b. Go to play store and read manual how to use it
Sent from my Galaxy Nexus using xda premium
The OP says he has tried Plan B
How about logging into your google account then clicking on this link https://maps.google.com/locationhistory/b/0 This is where google thinks your phone is.
Crisis over! FOUND MY PHONE!
I didn't think about "Where is my phone #5": Kid finds phone on the ground, then runs half way across the park to show his parents, who tell him to leave it on a park bench. Now, I thought I looked at every bench and picnic table in the park in the dark last night, but must have missed that one. And how I never managed to hear it ring while wandering around, I'll never know. Got a call this morning from a nice lady who was out there blowing leaves this morning. Whew!
Re: locating software. DO IT! Learn from my narrowly avoided situation! Especially if you are on an MVNO with no customer service. I now have Plan B, Missing Droid Locator, Android Lost Free, and Where's my Droid installed on the phone. Note that none of them worked when installed after-the-fact. I'm going to play around with them and others over the next few days and I will try to come back here to post my recommendations.
Re: google maps. I did try some version of maps/latitude/history, but not that link. Looks interesting and will keep that around in the future.
Thanks everyone for listening and posting advice... Back to normal life for me
i had the same situation, sorta. someone stole my phone from my fraking house while i was on deployment. they didnt wipe the phone, but swapped sims.
this is what i did. phone was logged into my account, on a different sim.
installed this:
https://play.google.com/store/apps/details?id=com.androidlost
installed this:
https://play.google.com/store/apps/details?id=com.androidlost.jumpstart
then i installed any app. does not matter which one, as jumpstart monitors this and will fireup android lost.
Android lost will then report in to the AL server, and allow you to control it via the site.
If you are running jellybean, i do recall him saying there are some issues with android lost jumpstart working right, so that could have been your issue. Anyhow, it worked for me. i pulled GPS coordinates, did a password recovery vis sms, pulled SMS and got a name on the account. got the police involved and got my phone back. ****ing kids.
whit32 said:
Crisis over! FOUND MY PHONE!
I didn't think about "Where is my phone #5": Kid finds phone on the ground, then runs half way across the park to show his parents, who tell him to leave it on a park bench. Now, I thought I looked at every bench and picnic table in the park in the dark last night, but must have missed that one. And how I never managed to hear it ring while wandering around, I'll never know. Got a call this morning from a nice lady who was out there blowing leaves this morning. Whew!
Re: locating software. DO IT! Learn from my narrowly avoided situation! Especially if you are on an MVNO with no customer service. I now have Plan B, Missing Droid Locator, Android Lost Free, and Where's my Droid installed on the phone. Note that none of them worked when installed after-the-fact. I'm going to play around with them and others over the next few days and I will try to come back here to post my recommendations.
Re: google maps. I did try some version of maps/latitude/history, but not that link. Looks interesting and will keep that around in the future.
Thanks everyone for listening and posting advice... Back to normal life for me
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Click to collapse
Use Avast! - it's free, and you remote lock, sound alarms, and even wipe via web browser or texting from another phone using the PIN you setup. Also comes with malware and virus scanners (which I disable due to extra load on the system/battery). You can also set it to lock the device if the SIM is switched. Fortunately I haven't had to use it real world yet.
Sent from my Xoom using xda premium
I tried:
- Facebook -> no effect
- Twitter -> no use, only used for maketing, they don't answer
- Email -> The site (both local and global English) just throws me to the main page, and nothing happens. I get no mail that I submitted my message, I get no message on the website that my message was sent OK. I get nothing. Just throws me to the main page and that's it.
Tried both pages as I said, no effect.
There is also a phone contact, but I doubt I could reach anyone there.
The story:
I could use my phone and was satisfied with it (HOX) for half a year. Then it started dying, and spent the rest in service.
Been using my old Nokia ever since. (What a joke...)
Now I'm really, really fed up. Yes, I waited patiently weeks, months, read the fake/forged repair documents and whatnot...
But it's just useless. There is no effect whatsoever.
Even if they list that they changed the moon or... whatever, they did not. They spit lies in your face, in the form of a huge list on an A4 paper.
So I want to reach someone who could help me.
Story:
- Phone first had difficulties waking up in any weather/heat condition.
- After a while phone could not wake up in cold temperatures at all. (Not outside cold, just below 15C.)
- Then it started having glitching screen, and the lock-up issue did not go away.
- I changed the SIM cards and returned the phone.
Took them weeks to get it fixed, and when I got it back, I could not even turn it back on.
Asked the service that "wtf?!" and he said "you are right"... Just what the hell?
What the f. did the service people doing in there? Like... "well, let's write a lot of things on a list and that will surely fix it!"
So he took the phone back and the phone was in service again.
Fast forward weeks again, the phone is back.
- I didn't want to waste time with contacts transfer (it's an ass. HTC provides no tools, software support is outright ****.)
- So I sat down and I had glitches in the menu when scrolling. As I said I did not use the phone prior, because either I use one phone, or the other phone.
- And after a few minutes of use, when the chip started heating up (tegra), the phone locked up and the screen went off.
tl;dr: the phone been through many repairs and it's A BRICK. A PERFECT PAPER-WEIGHT.
If you are thinking of buying a HTC device: Don't do it man. It sucks.
The software you get is a joke (on PC), it does not help. MyPhoneExplorer is like the only way to KINDA transfer data, but even that fails. I'm a programmer, I spent days on fixing problems regarding this. I don't even know how a normal person could transfer their contact list.
And this is just one problem. As you can see build quality/quality and warranty is the other thing.
My entire county is crying on the local HTC wall that their phones are plagued with problems and no one cares about them. I want A PHONE after I paid so much money.
Keeping this concise. Background:
I've been using Windows Phone devices for 8 years. My original 8yr old Samsung Focus is still kicking.
I figured it was about time to jump to Android and picked up a "used for 3 months" Pixel XL. Originally purchased from the Google Store. (purchaser forwarded his receipt).
Bought first week of November, didn't use for a month as I didn't have a case, then used on WiFi but didn't have a sim in it until December 20th or so.
It had been running great. Now that I think of it, it had shut off twice from ~30% battery but in extreme cold. Thought it was cold related.
Two nights ago I set it down to go to sleep. I woke up, it did not.
At first I thought the screen died. I would get the odd vibration when long-pressing power for example, but never anything on the screen. The power + vol brought up the quickboot/recovery but:
"start" results in a blank screen
""restart bootloader" goes to blank screen
"Recovery mode" flashes a white screen with the Google logo for half a second then blank screen
"Barcodes" displays barcodes
I recently picked up a USB C > USB 3 cable and plugged it into my Win10 PC. It showed "Android Device Ready" but I expected to see some removable drive show up (dunno, had never hooked it up to my PC before to know what the usual behaviour should be).
Today, when trying to start it again it flashed the battery/charge icon for half a second, then blank screen.
I had a chat with a Google support agent who got me to try a remote erase which, I'm guessing, hasn't been received by my phone.
So my Android experience thus far has been: spending more than I've ever spent on a phone for a device that I accessed wifi on for a few weeks, then started to set up as my daily driver for a few weeks, just in time for it to seemingly die. Oh yeah, and of course, it's out of warranty. This world is new to me. Google's suggestion was to send it in to a partner for repairs (who knows how much that will cost). I'm hoping there's something else I can try before resorting to that.
Originally I was hoping to get some data off it. I'm not familiar with what Google backs up within Android (I had those settings checked, but no third party backup apps). I guess my photos should be backed up which would have been the biggest thing. Now I'd just like to recover the device without having to spend more money!
Oh, previous owner had Oreo 8.1 on it.
Any guidance would be most appreciated. Back to my trusty 5+ yr old Lumia 1020 in the interim!
tyyan said:
Keeping this concise. Background:
I've been using Windows Phone devices for 8 years. My original 8yr old Samsung Focus is still kicking.
I figured it was about time to jump to Android and picked up a "used for 3 months" Pixel XL. Originally purchased from the Google Store. (purchaser forwarded his receipt).
Bought first week of November, didn't use for a month as I didn't have a case, then used on WiFi but didn't have a sim in it until December 20th or so.
It had been running great. Now that I think of it, it had shut off twice from ~30% battery but in extreme cold. Thought it was cold related.
Two nights ago I set it down to go to sleep. I woke up, it did not.
At first I thought the screen died. I would get the odd vibration when long-pressing power for example, but never anything on the screen. The power + vol brought up the quickboot/recovery but:
"start" results in a blank screen
""restart bootloader" goes to blank screen
"Recovery mode" flashes a white screen with the Google logo for half a second then blank screen
"Barcodes" displays barcodes
I recently picked up a USB C > USB 3 cable and plugged it into my Win10 PC. It showed "Android Device Ready" but I expected to see some removable drive show up (dunno, had never hooked it up to my PC before to know what the usual behaviour should be).
Today, when trying to start it again it flashed the battery/charge icon for half a second, then blank screen.
I had a chat with a Google support agent who got me to try a remote erase which, I'm guessing, hasn't been received by my phone.
So my Android experience thus far has been: spending more than I've ever spent on a phone for a device that I accessed wifi on for a few weeks, then started to set up as my daily driver for a few weeks, just in time for it to seemingly die. Oh yeah, and of course, it's out of warranty. This world is new to me. Google's suggestion was to send it in to a partner for repairs (who knows how much that will cost). I'm hoping there's something else I can try before resorting to that.
Originally I was hoping to get some data off it. I'm not familiar with what Google backs up within Android (I had those settings checked, but no third party backup apps). I guess my photos should be backed up which would have been the biggest thing. Now I'd just like to recover the device without having to spend more money!
Oh, previous owner had Oreo 8.1 on it.
Any guidance would be most appreciated. Back to my trusty 5+ yr old Lumia 1020 in the interim!
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Click to collapse
Factory reset.
Sounds like a hardware problem. Most likely a motherboard issue. Try flashing the official 8.0 factory image first though.