Gmail will not grab all my email - Droid Incredible Q&A, Help & Troubleshooting

Hey all. I switched over from BB and I love everything about the Incredible except for 1 thing....email. I have my personal email and my work email set up through Gmail (under Accounts & Settings Tab) and I followed the How-To that was put up over at Android Central to use as a push server. Well the problem I have is that when Gmail checks, or fetches whatever it is, it will not grab all the new email that has come in. I travel alot and I rely on my phone to get my messages and unfortunately this one has let me down time after time. I am rooted and I have tried 4 different ROM's, cleared cache in gmail app, along with deleting and readding my accounts. I missed a couple important emails that required a quick reply to get a job but Gmail never got them (online or sent to my phone), it did grab a few messages after that, but missed 5 or 6 again. Any ideas??? If I use the HTC Stock email app I usually set it to check every 15 minutes but that is really hard on my battery. Thanks for any input

Gmail is PUSH there are no options to set check frequency and so forth. Make sure that in Accounts & Sync you have auto-sync and background sync enabled (these are universal features).

SynbiosVyse said:
Gmail is PUSH there are no options to set check frequency and so forth. Make sure that in Accounts & Sync you have auto-sync and background sync enabled (these are universal features).
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Both of those are checked. The frequency check I was talking about is in the stock email app, not the Gmail App. I understand that Gmail is Push, but what I don't understand is why it will get some emails and not others. There is no reasoning behind (same domain, etc.), I did apply a filter so that nothing goes to spam but it hasn't helped at all. Thanks for the reply though, any other ideas?

Do you have multiple e-mail addresses going to the same place?
I would disable POP and IMAP features in gmail options (on your PC). If you do that you won't be able to use Outlook or e-mail clients but you will be able to check your mail in a browser and on your phone with push.
If that still doesn't work then try separating your work e-mail. Have your gmail on your phone be strictly gmail, and then have your work email go to a different folder and have that setup with imap, pop, exchange, or whatever your work email has. This is how I do it.

SynbiosVyse said:
Do you have multiple e-mail addresses going to the same place?
I would disable POP and IMAP features in gmail options (on your PC). If you do that you won't be able to use Outlook or e-mail clients but you will be able to check your mail in a browser and on your phone with push.
If that still doesn't work then try separating your work e-mail. Have your gmail on your phone be strictly gmail, and then have your work email go to a different folder and have that setup with imap, pop, exchange, or whatever your work email has. This is how I do it.
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I'll give it a try. Thanks for the recommendation!

Related

application to setup hotmail as push mail

i successfully set up my hotmail in my X1, set the sync frequency to As Items Arrive, intending to activate push mail.
but now everytime i have new mail, i am not notified at all, not even showing of the numbers of new mails in the Today Screen.
i still need to manually go Menu > Send/Receive to update my mailbox.
any1 got solution or what application i need install?
thanks
yes: GMAIL lol
This would be a workaround, but it would work.
1. Create a Gmail account.
2. Forward your Hotmail to Gmail.
3. Set up your Gmail so that you can reply using your Hotmail account. (yeah you can do that...nifty eh?)
4. Go to your Outlook on your phone and set up "gmail-sync" as your push mail account to retrieve from. It's in beta right now but is working 100% perfectly on my Kaiser. (I'm in here because I'm getting a SEX1 in a couple days ) I frickin' LOVE IT - it pushes IMMEDIATELY as soon as the mail comes in. Instructions here:
http://www.google.com/mobile/products/sync.html#p=winmo
5. Now all your e-mails will be stored to your phone permanently too, instead of the inbox getting wiped every time you send receive, or whenever you have your timing set up for that.
6. Forget about Hotmail and start using Gmail lol. Just kidding...but if you set it up that way, you can still use your Hotmail completely, Gmail will be practically invisible to you. (Or is it the other way around? lol)
Seriously, Google's free push e-mail service is amaaazing. I am LOVING it.
ohhh pls tell me how to fwd mails
in aol /hotmail pls
Syncing frequency to As Items Arrive works perfectly for me.
I confirm that both hotmail and gmail works as a push mail on my XPERIA.
For hotmail, you can just use windows live connection setup and choose/set "as items arrive" and set the time as "always". For gmail, you can use the activesync feature on outlook mobile as have been told by deezy7 above.
Or else, you can use the feature from Emoze service.
hi all.
thanks for ur advices.
i did add my hotmail using the Windows Live program, did set to "as items arrive" and did set for "always"
but nothing ever appear in my pjone for new mail unless i do it manually using "send/receive"
i prefer to use my hotmail acc ley.
any1 pls help mi.
thanks
deezy7 said:
yes: GMAIL lol
This would be a workaround, but it would work.
1. Create a Gmail account.
2. Forward your Hotmail to Gmail.
3. Set up your Gmail so that you can reply using your Hotmail account. (yeah you can do that...nifty eh?)
4. Go to your Outlook on your phone and set up "gmail-sync" as your push mail account to retrieve from. It's in beta right now but is working 100% perfectly on my Kaiser. (I'm in here because I'm getting a SEX1 in a couple days ) I frickin' LOVE IT - it pushes IMMEDIATELY as soon as the mail comes in. Instructions here:
http://www.google.com/mobile/products/sync.html#p=winmo
5. Now all your e-mails will be stored to your phone permanently too, instead of the inbox getting wiped every time you send receive, or whenever you have your timing set up for that.
6. Forget about Hotmail and start using Gmail lol. Just kidding...but if you set it up that way, you can still use your Hotmail completely, Gmail will be practically invisible to you. (Or is it the other way around? lol)
Seriously, Google's free push e-mail service is amaaazing. I am LOVING it.
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I just set this up and it works Thank u for an explanation
But I have a question. Now only one of my mail accounts deliver mail. Is there an option to set more e-mail accounts to use push mail feature ?
If so how to do it ?
icbicb said:
Is there an option to set more e-mail accounts to use push mail feature ?
If so how to do it ?
Click to expand...
Click to collapse
If you would like to have a free account for push mail service you should try Emoze. I have been playing with Emoze and honestly it helps me much to get my XPERIA have numerous mail account which works as a push mail ....
Ok, I did some workaround, created another gmail account and forwarded all my accounts to that one, and I receiving only that one.
Maybe not the best solution , but I prefer not to use online services like mobipush and such where u leave them your user name and password for each account u have...
As an alternative to Emoze i use Seven Beta. It provides near realtime push on most types of account.
icbicb said:
Ok, I did some workaround, created another gmail account and forwarded all my accounts to that one, and I receiving only that one.
Maybe not the best solution , but I prefer not to use online services like mobipush and such where u leave them your user name and password for each account u have...
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Hey icbicb, in response to your other question as well, my suggestion would have been to do what you already did, which is create another gmail acccount I also prefer not to use any other online services, and was very happy when Google came out with Gmail Sync, since I've already been using my gmail account for five years, and don't have to give out sensitive information to yet another company
To those here using other services, I'd suggest you give Gmail Sync a try. Deedee, I noticed you said that Seven Beta provides you with near realtime push. I've noticed with Gmail Sync, and having my Gmail open at the same time on my pc at work, that Gmail Sync pushes in actual realtime! I'll hear the notification on my phone first before my page refreshes to show me my new e-mail! Also, I should mention that I am using gmail plug-ins to autoupdate the screen when new e-mails come in, and the Gmail sync sends them to my phone simultaneously or even before my page refreshes, thus, I know that it is actual real-time. Just like blackberry's service! I'm in love with it right now
icbicb, I'm glad it's working out for you , loyjwe I hope you are able to give this a try...
it's a good solution, but if i transfert the mail from hotmail to gmail they will be of the hotmail box...
And it's a probleme for me...
do you have a solution for that
(excus me for my bad english)
Big advantage of Seven Beta is that it works for almost all POP3/IMAP email systems and it keeps all the accounts separate so that replies from your PPC keep the correct return address.
I have it working on Gmail x 2, Hotmail and a POP3 account and all four accounts are independant of each other.
I said near real time sync as i didn't want to claim real time in case it wasn't. I rarely use the web interface since starting Seven so haven't been in a position to check. As i tell the BB users at work if you have time to compare the two delivery times then maybe you don't need a BB.
titeloo said:
it's a good solution, but if i transfert the mail from hotmail to gmail they will be of the hotmail box...
And it's a probleme for me...
do you have a solution for that
(excus me for my bad english)
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Hi titeloo...bad english is okay lol, but, I don't really understand what you mean by "they will be of the hotmail box..." need further explanation!!
@Deedee, gmail does that also....so... for example, when you get mail forwarded to your gmail account, if it was originally sent to your hotmail account, when you reply on the phone, it will reply from the hotmail account. Gmail's set up pretty good that way. I believe right now though they have a limit on the number of accounts you can send mail from, not sure if it is 3 or 4. So it's pretty neat that Seven Beta keeps all accounts separate ...btw very nice avatar
Seven is only restricted by the number of accounts that can be set up in WM, think it's 8 in total, that includes your ActiveSync/Exchange and SMS accounts.
Thanks for the compliment. Always prefer to use real piccies for avatars where practical.

By Design or Bug?

Okay here is something I didnt see based on searching, or maybe the right keyword wasnt used.
I setup my email accounts in the phone, they are all set to manual since I only check with wifi as i dont have a data plan. Since they are all set to Imap4 when you slide over to email tab and then menu/send recieve, why isnt it checking all the accounts and only the selected one is being checked?? Is this by design or a bug?
That's how it's supposed to work by default. If you would like to send and receive mail for all accounts, I suggest you take a look at this utility.
EDIT: Appears the utility has problems with multiple IMAP accounts, probably not the best solution for you
DaveTheTytnIIGuy said:
That's how it's supposed to work by default. If you would like to send and receive mail for all accounts, I suggest you take a look at this utility.
EDIT: Appears the utility has problems with multiple IMAP accounts, probably not the best solution for you
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Actually, it is successfully checking two IMAP (gmail.com and my work email). However, my work email is one of those (hosted on gmail) accounts - although it has a different IMAP name - so maybe that is why both accounts are working.
Yeah I have 1 aol, one msn, gmail, 2 pvt domain still going thru aol, and I have to choose each one, I'd understand if I was in a specific inbox, but from the main tab it should do all of them at once.

Gmail Account: Delete Function Does Not Sync Back to Google?

I've added a Google account to my WP7 (Using the Google, not Exchange/Outlook method). Emails sync to it fine but when I delete them from the phone: they aren't getting deleted in Gmail itself. I've waited maybe 30 minutes... Is this normal and I have to use Exchange/Outlook or what?
Edit- Ahh never mind. Apparently the "Delete" function does not trigger a sync... I manually sync it and they go away.
Yah it won't sync and delete off server right away. I'm pretty sure its based off the account sync setting. If you have it receive mail every 30mins, maybe thats when it will sync the deleted items as well. I just tested it, and it took about 1 minute for it to delete off server (mine is set to receive mail as it comes in). That way it doesn't sync every time you delete one email, then again when you delete another, it waits a certain amount of time then sync's the changes.
With my Yahoo, which can only be set for every 15mins as the fastest, I think thats when it does it.
That's exactly how mine's set, too, but since I didn't have any emails come in after I deleted it- it never sync'd.
GMail on Android didn't act like this- it'd go ahead and process item moves, deletes, etc... right away.
Yah I remember that on my Android as well. It was nice, but not really necessary to be instantaneous. Maybe they will implement that in the future?
You said yours wouldn't even sync the deleted items at the chosen sync interval because there was no new mail? Mine deletes from the server, new mail or not.
No, I meant mine is set to push. No new mail = no sync trigger.
If I set it on an interval it would but then it's not push.
For me i always have to tap the sync icon before quitting the mail ...
.... and so far its going good.
edit....running some tests
Deleting email messages from your phone does not delete them from Gmail (it does not move them to the Trash folder/label), even after syncing. If you log in to your Gmail account online, you will still find all of the "deleted" messages in All Mail.
This is due in part to the way the WP7 client works, but also because of the way Gmail implements folders as labels. Basically, all the WP7 client does is tell Gmail to remove the Inbox label from the message. In Gmail, that is not the same as deleting it. The Trash label is special in Gmail, and applying that label causes all other labels (including the All Mail label) to be removed, and the message gets flagged for permanent removal after 30 days.
If you delete messages on your phone, you will need to periodically log into your Gmail account through a browser to purge the old mail from All Mail, or it will continue to sit there. It's actually pretty easy to tell which messages in All Mail have been deleted by phone, because there will be no Inbox label indicator on them.
Well it's working at me..
You have to config imap at your wp7. That is the only way to sync correctly
RoboDad said:
Deleting email messages from your phone does not delete them from Gmail (it does not move them to the Trash folder/label), even after syncing. If you log in to your Gmail account online, you will still find all of the "deleted" messages in All Mail.
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I'm not complaining about the Delete vs Archive thing. I actually like the way that works.
I'm complaining that when I Archive, Delete, Move, whatever... On Gmail on Android... The function gets synced. It doesn't want until a new sync, like on WP7.
OK, that makes sense. When I first set up my Google account on my phone, I used the as items arrive sync setting, and deletes were synced immediately. I'm not sure why it didn't work for you. But that was a while ago, so maybe something has changed.
TexUs said:
No, I meant mine is set to push. No new mail = no sync trigger.
If I set it on an interval it would but then it's not push.
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The only PUSH for GMail is using Google Sync, which is ActiveSync, which means you have to set it up like an Exchange Server. Using IMAP is not PUSH, and POP3 certainly isn't.
RoboDad said:
Deleting email messages from your phone does not delete them from Gmail (it does not move them to the Trash folder/label), even after syncing. If you log in to your Gmail account online, you will still find all of the "deleted" messages in All Mail.
This is due in part to the way the WP7 client works, but also because of the way Gmail implements folders as labels. Basically, all the WP7 client does is tell Gmail to remove the Inbox label from the message. In Gmail, that is not the same as deleting it. The Trash label is special in Gmail, and applying that label causes all other labels (including the All Mail label) to be removed, and the message gets flagged for permanent removal after 30 days.
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It has nothing to do with how WP7's client works. It works like any other IMAP client. Yahoo! tried the "WP7 Client" excuse and lost that battle. It's 100% due to Google's folder implementation. Most IMAP clients have to be coded specifically to work with Google's servers, because they use basically a proprietary label/folder structure due to their Label system (which is designed first and foremost for browser use, not client use).
GMail is a nightmare to work with in an IMAP client (many people agree, those who are used to it won't really care to agree or disagree).
If you delete messages on your phone, you will need to periodically log into your Gmail account through a browser to purge the old mail from All Mail, or it will continue to sit there. It's actually pretty easy to tell which messages in All Mail have been deleted by phone, because there will be no Inbox label indicator on them.
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That's cause All Mail is your real inbox, and Google does nothing but adds flags to mails. These flags correspond to labels and the only thing you see in the other folder are really copies of the other mail. When working with GMail through a web client it doesn't copy anything, it just sort of links everything, so if you delete a mail it simply removes the labels and moves the real item from All Mail to Trash.
Since standard IMAP clients do not support labels, they have to create a folder for each label and download a copy of that message in each of those folders. Furthermore, since they don't support the labels (again), when you delete an email from Work the IMAP client is dumb and has no clue that Work is only a Label and that same mail is also flagged for "Marketing" and "Travel", as well as "All Mail."
So, you end up with the Work copy going to your IMAP client Trash (not the Gmail Trash), and a copy still sitting in "All Mail", "Marketing", and "Travel."
When you perform a sync/reconcile the GMail servers may see the "Work" email is gone, but it doesn't mean delete this mail to the Gmail Servers. It means "Remove this Label from this email." And going by that statement, I can confirm that your information is wrong about knowing which mail was deleted. For people with Filters on their Gmail Account and nested Labels (Social Networks/Facebook etc.) it will only remove the Label that corresponds to the folder you deleted the email from in MOST IMAP clients (some code to work with Google's service in a specific manner). Most IMAP clients (even Microsoft Outlook, and IIRC Mozilla Thunderbird as well) had to push out major updates to their apps to cope with GMail's IMAP implementation (or rather, the Folder to IMAP coupling of GMail).
They have to map the IMAP Trash Folder to Gmail's Trash folder and make sure the emails are properly linked so that when one is deleted, everything goes to trash which stops the user's All Mail folder from growing to a ridiculous size (and is terrible for Junk Mail that gets through the Junk Filter and may be labeled). Should not have to jump into two clients just to delete an email
That is why you have to do twice the work.
Gmail is terrible for IMAP because it forces most IMAP clients (unless specifically coded to handle Google's service) to download a ton of redundant data and the folder structures are terrible.
It has nothing to do with WP7's client...
POP3 with GMail in Outlook, etc. with a fast (i.e. 5-10min) Poll Time is great (their servers are stable and fast). IMAP? Terrible...
Use AIM with IMAP and that's the way most services work. When you delete the mail, it actually deletes, and the folder structures are uniform and pretty much standard.
Google does this because they datamine emails (they don't personally read them, but they data mine them for targetted advertising, etc.). It's also why they had to make a specific GMail app for Android, even though Google Mail supports POP3, IMAP4, and ActiveSync (with HTML Mail support).
So, to end this long boring post... That's why I find it better to use POP3 or ActiveSync for GMail. IMAP with Gmail forces your phone to download a lot of redundant data which ups the battery life implications of GMail IMAP compared to i.e. AOL/AIM Mail IMAP (Yahoo! is terrible, and I haven't used it in ages so I cannot attest to how well theirs is implimented even without the data leak issue).
I know how Google handles it. I like how they do it. It fits in with their philosophy of, "Archive, don't Delete"... So for me, if using another client- clients don't have an "Archive" button, just a "Delete" button.
If I'm using Gmail in another client, I want my emails Archived, not Deleted (current behavior). I'd be pissed if Delete actually moved them to Trash.
So my gripe is not Google in that regard at all. I both like and understand why they do it.
N8ter said:
The only PUSH for GMail is using Google Sync, which is ActiveSync, which means you have to set it up like an Exchange Server. Using IMAP is not PUSH, and POP3 certainly isn't.
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The downside to that is you lose your calendar, right?
I think I could manage that. I don't need Calendar SYNC (I never refer to it on a desktop or anything)- I just need it backed up. So I can add my Calendar via my Live account.
I might do this method. It begs the question though, what method does the "Google Account" use in the background?? Something like IMAP?
Edit- well shoot... The Active Sync Google connection syncs the calendar, too. What the hell is the "Google Account" advantage, then?
I all,
I search to set up my inbox for delete really delete my mails, no archive.
My account was set up as a "GMAIL account", I have tried with activesync account too since I have read this thread but ... it's the same problem
No "Archive" menu, juste "delete", and no way to really delete ?
Is somebody have a solution?
Thanks.
See my post over on Microsoft Answers for a solution/workaround. Duplicated below as I am unable to post links due to being a new member!
The problem is with Gmail not MS, although MS could probably implement a 'fix' to workaround the problem that is Google's making, as some have suggested Apple may have done, but I have no experience of this as I do not use Apple products full stop.
Anyhow, there is a way to get this to work simply and reliably, although it does not work via Exchange ActiceSync, or at least I have not figured out a way of doing this yet.
If Gmail is set up via the WP7 inbuilt Exchange ActiceSync, uncheck email synchronisation under account settings, but leave Contact and Calendar checked if you use these. You will lose the Gmail Inbox.
Now, create a new account and enter the IMAP settings for Google and set your synchronisation interval as required. Your Gmail Inbox will reappear.
However, you're not done yet. You now, need to go into the Web interface for Gmail, go to Settings/Labels and untick Show in IMAP next to All Mail.
Now, goto Forwarding and POP/IMAP. Ensure IMAP is enabled, select Auto- Expunge off and then Move the message to the Bin, below it.
Now when you delete a message on WP7 they will appear under the Deleted Items label, but can easily be cleaned up to the Bin periodically via the web interface. Playing around with these settings will hopefully get you the behaviour you require. This particular way works well for me, as I it still gives me a recovery option if I accidentally delete something on my phone. The downside is that you essentially get two Recyle Bins in the web interface.
If someone works out how to do this via Exchange ActiveSync, or manages to refine this further, please let me know.
It's not perfect, but it does work. I hope this helps someone...

Email in the phone

Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you
Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you

Virgin media email.

What is everybody else out there using for there Virgin/Ntlworld emails?
I was using the Gmail app and set my online Gmail account to fetch my mail from Virgin but then decided to try the native mail app on my One X which was easy to set up and worked fine. However, after a few days it always deletes the mail in your inbox with no option i could find to save or keep certain emails. This annoyed me so i went on the hunt for an alternative and found K9-mail which was getting good reviews so i installed that. After setting up my mail account and testing i found that although it was very customisable and looked good, the emails deleted even quicker from my inbox and again no way of keeping them. I've since tried Email Exchange which again looked ok and was easy to setup but it has the same problem. Is there any email client out there that works with Virgin/Ntlworld and doesn't keep deleting your mail without any option to save?
Set it up as IMAP not POP3. Usually with POP3 there is an option to leave a copy of emails on the server, but IMAP is better for that type of usage.
It is leaving a copy of the mail on the server, it's just not staying in my inbox on my phone.
Oh! Last time I set up an email account, the option to retrieve all emails, or last 3 days was in there. It's not easy to find, there used to be different settings screens. Just keep trying, I think you can get to settings from the page with all accounts as well as individual accounts.
BenPope said:
Oh! Last time I set up an email account, the option to retrieve all emails, or last 3 days was in there. It's not easy to find, there used to be different settings screens. Just keep trying, I think you can get to settings from the page with all accounts as well as individual accounts.
Click to expand...
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Thanks Ben, i'm now back with the stock htc mail client and have found the option you described and set it to 7 days.
Fingers crossed. :fingers-crossed:

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