Develop Bugs

Best Way To Handle Email

Hi Everyone,
There has been a lot of discussion about the best way to use email on a smartphone like the Tytn. Does everyone use the IMAP protocal for best results?
Personally, I get A LOT of mail for work and I would love to find a way to get the mail I want but not have to deal with junk mail and other emails that are automated on our side workwise.
Any suggestions?

ackerchez said:
Hi Everyone,
There has been a lot of discussion about the best way to use email on a smartphone like the Tytn. Does everyone use the IMAP protocal for best results?
Personally, I get A LOT of mail for work and I would love to find a way to get the mail I want but not have to deal with junk mail and other emails that are automated on our side workwise.
Any suggestions?
Click to expand...
Click to collapse
is your work email PUSH email? or just pop3?

walshieau said:
is your work email PUSH email? or just pop3?
Click to expand...
Click to collapse
Hey walshieau, Thanks for getting back to me. My email is a simple pop3 account.

ackerchez said:
Hey walshieau, Thanks for getting back to me. My email is a simple pop3 account.
Click to expand...
Click to collapse
if the email server supports IMAP then use it....

Or to get full functionality, rent an exchange server mailbox from someone like 4smartphone (for about US$50 per annum) and get push email etc.

IMAP generates a lot more traffic than POP3. Just fetching a single
mailheader (send/receive when there is 1 new mail) yields over 10 kB more
traffic in IMAP. As my one subscription is limited to 10 MB/month, thus
using POP3 makes much more sense (speed could also be an argument,
altought even in GPRS it doesn't differ that much). Conseqently, I have
different entries for the same mailbox (currently: 3 IMAP, 1 POP3).... but
this also has to do with my question:
How do you guys work with different outgoing mailservers?
I have duplicated my mail account 4 times: once for each outgoing
mailserver I want to use. I then just make sure I have selected the
correct mailbox prior to starting a new message. But this hardly is an
elegant solution (I have to fetch mails for all of the accounts to keep
them up to date). As the different mailservers have no log in, I cannot
use them when not accessing via that particular provider. I have been
looking at some mechanism to hack the hosts file, but the tool
"pockethosts" isn't very well suited for this purpose (and haven't found
anything else).
Jörg

email
Hi, I'm currently using 3 email addresses on my phone plus the sync with my pc.(and home pc)
All I've come up with so far is to set all email pop/imap to only download headers, (and 2 of them only set for the last 3 days only),then I need to "select" manually what email I want to read and download them, the rest I leave for outlook to look after on my PC.
At the end of the day I finish up with a lot of "unread" emails on my phone, BUT once sync'd with pc they are all copied across anyway, just in my "outlook" folders, not my phone email accounts, if all that makes sense.
Any replies of forwards on my phone from any email includes my signature "email" that I prefer to use.
ie seperate work, personal etc
cheers
fadge

Server side filtering may be the answer for you.
http://www.modernnomads.info/wiki/index.php?page=Server+side+e-mail+filtering

gmail
I went to Gmail. Now it front-ends 4 different POP3 accounts, and with the spam protection it has it saves me from deleting a lot of crap. Only downside is that although I can read all my email on my Hermes, I can't really manage my Gmail account the way I want from the native mail client on the Hermes. No worries, I can always use the Mobile Gmail java app or go through IE to the mobile Gmail website. It's working for me...ymmv.

Creating appointments w/attendee and gmail (Update on issue)

See post 3 for update
If i create appointments on the phone and save them, they are put in outlook out box and not sent. I ave gmail imap setup and cant seem to get it to take over for the calendar. Current rom in sig

carhigh said:
If i create appointments on the phone and save them, they are put in outlook out box and not sent. I ave gmail imap setup and cant seem to get it to take over for the calendar. Current rom in sig
Click to expand...
Click to collapse
I have a really really awesome answer for you.
Don't setup your email anymore, just go here:
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
This will setup an Exchange-like server and will enable you to do that. At least I am pretty sure that isn't what you are already doing, because this will setup the email and sync Calendar, Contacts and Email with PUSH. Let me know if you need any help.

I dont think you understood the problem, but thanks for reading and suggesting something.
Part of the issue is resolved. We can now add to the calendar and it sends the email to those attendee's we add to that event, thru our gmail accounts. How i fixed that was going into the office folder and using the calendar link in there. In menu/tool/options, appointments page, there is a "send meeting requests via: (email account)". I just changed it from outlook email to our gmail account. So now it sends them out with the gmail account rather than sitting in the outlook outbox.
THE NEXT ISSUE is that when anyone sends you a meeting request, from outlook(pc) OR from the phones calendar thru gmail, if you recieve that request on the phone, there are no buttons to "accept/tentative/decline/propose new time", like there is in outlook pc. It just comes in as a regular email that looks very useless. The only way to accept or decline is to read the email in outlook on the pc where you have buttons "accept/tentative/decline/propose new time".

carhigh said:
I dont think you understood the problem, but thanks for reading and suggesting something.
Part of the issue is resolved. We can now add to the calendar and it sends the email to those attendee's we add to that event, thru our gmail accounts. How i fixed that was going into the office folder and using the calendar link in there. In menu/tool/options, appointments page, there is a "send meeting requests via: (email account)". I just changed it from outlook email to our gmail account. So now it sends them out with the gmail account rather than sitting in the outlook outbox.
THE NEXT ISSUE is that when anyone sends you a meeting request, from outlook(pc) OR from the phones calendar thru gmail, if you recieve that request on the phone, there are no buttons to "accept/tentative/decline/propose new time", like there is in outlook pc. It just comes in as a regular email that looks very useless. The only way to accept or decline is to read the email in outlook on the pc where you have buttons "accept/tentative/decline/propose new time".
Click to expand...
Click to collapse
Actually, I did understand the issue.
You aren't setting the email up correctly. If it is showing up as Gmail, and not Outlook it isn't setup for Exchange. You need to remove that account and follow my link to setup Exchange features...

Im not following you on this exchange stuff. What does an exchange have to do with poutlook not showing an email with the same options as outlook on the pc?

ok i just set this up on phone. active sync on phone says attention required.
result: the config on your exchange server prevents you from sync'ing. please contact your serv admin.
BUT getting and sending email is working right. Syncing is working for email.
Creating a calendar event and adding attenees is not working at all now. The emails never go out. Sending an event to myself from my wifes phone somes into the phone the (no good). But comes into my outlook pc correctly

Setting up sync has its own issues. I sent an event from my phone to my wifes phone. Oh joy, i get an html page i can accept with on her imap email.
I accepted it on the wifes phone and it NEVER went onto her calendar on the phone. Which leads me to beleive she must have sync setup too. What a joke!!!!!
It would be so much easier if google mail would include the MS office option buttons for reading and responding to event emails.
Not only that, but now i have to create events either on the phone, or in google cal. I can not setup events in outlook and have them all sync UNLESS i pay and use google apps.
Google has a big problem with MS. If i send an event to a google account, if i read that event email in gmail, its also striped of any way to open or respond.
The way this works best if WANTING to use gmail and outlook, while still wanting to use outlook for events cal, is to only reply, respond or accept events within outlook on the pc.
/joke

You have to ONLY select Contacts, Calendar and Mail. Try that and let me know if you still get that Att Required... Also, if all else fails I can give you my email and we can test it that way.

why doesn't my email sync??? HELP...

i've got my own beautiful desire.
wonderfuk thing, but i've got a problem.
i've got 3 email accounts from hotmail and 1 gmail in my phone.
it all works great, and i like it very much.
except for 1 thing, if a delete a message on the server, my phone still saves it.
i want it so sync and delete the messages that are removed from the server.
i check my mail during the day with my phone, at night i check it on my laptop.
there are often emails in my inbox that are rubish, so i delete them.
usually i do this at night (don't know why, but i just like to do my paperwork at night).
so when i want to check my email during the day, my phone syncs with the account i select but still shows all the email i deleted.
so i have to manually delete them from my phone.
i hate this stupid way they made this.
why in *****'s name would i want to save a message that i deleted from the server?
does anybody have a solution to this problem?
because there aren't a lot of good email clients for android.

supervinnie40 said:
i've got my own beautiful desire.
wonderfuk thing, but i've got a problem.
i've got 3 email accounts from hotmail and 1 gmail in my phone.
it all works great, and i like it very much.
except for 1 thing, if a delete a message on the server, my phone still saves it.
i want it so sync and delete the messages that are removed from the server.
i check my mail during the day with my phone, at night i check it on my laptop.
there are often emails in my inbox that are rubish, so i delete them.
usually i do this at night (don't know why, but i just like to do my paperwork at night).
so when i want to check my email during the day, my phone syncs with the account i select but still shows all the email i deleted.
so i have to manually delete them from my phone.
i hate this stupid way they made this.
why in *****'s name would i want to save a message that i deleted from the server?
does anybody have a solution to this problem?
because there aren't a lot of good email clients for android.
Click to expand...
Click to collapse
+ 1 here; my deleted emails are also shown :-(

What type of email you have setup?
POP3, IMAP?
POP3 will not delete emails (if you delete an email from server, it will stay on the device, and vice versa).
In IMAP, if you delete email from server, it will be deleted from the device too (or vice versa -> device-server, on the next sync)

like is said, it's hotmail so it's pop3.
who came up with the brilliant idea to sync imap and not sync pop3?
again, one of those things i so ****ing hate with software.
why does my windows vista mail program (on the laptop) sync beautifully with my account, but not my android mail program?
is android just to retarded to understand how to sync with pop3?
the day somebody comes up with a program that just works.....
it just pisses me off that nothing with the desire is made to be just right, every little rotten thing needs tweaking to make it work right.

ljesh said:
What type of email you have setup?
POP3, IMAP?
POP3 will not delete emails (if you delete an email from server, it will stay on the device, and vice versa).
In IMAP, if you delete email from server, it will be deleted from the device too (or vice versa -> device-server, on the next sync)
Click to expand...
Click to collapse
..hm I came from a windows mobile device and I synched the same account; deleting an email in outlook has been also deleted on the device - and vice versa!

It's not about android, Desire, or Windows XP. It's how POP3 works.
Even if you setup the same account on 2 different PCs as POP3, you wont be able to delete emails from one PC to the other.
What I suggest is enabling IMAP on gmail and see how it goes.

cyron_at said:
..hm I came from a windows mobile device and I synched the same account; deleting an email in outlook has been also deleted on the device - and vice versa!
Click to expand...
Click to collapse
If it's a gmail account and it used to work on WM but not on Android, then I would delete and re-add the account. My gmail account works great. I delete or mark as read an email on my PC or webmail, and the same goes to my Desire on the next sync.
If we're talking about personal domain (not gmail, hotmail...), then during setup in the Mail application choose the IMAP protocol.

that still deosn't solve the issue with hotmail on the desire.
hotmail is pop3, doesn't do imap.
but it works great with windows mobile.
on android it works like it's just rubbish.

I don't know about that really, I don't use hotmail.
I use gmail, and personal domain/server.
I hope someone else can help you with your hotmail issue.

so nobody knows anything about this?
they can figure out how to get the bleu led to switch on and off, but nobody can make a tweak so hotmail gets synced properly?

I think it's because in the WinMob email app you can tell it to download emails from the last 3 days and anything older disappears automatically.
The Android email apps don't do this but you can set them to delete emails from the server so if you delete the email on your phone it will delete it from the server but you can't do it the other way round.

has anyone found a solution for this.
Starting to annoy me now as well

Email in the phone

Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you

Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.

This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks

Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account

Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you

Virgin media email.

What is everybody else out there using for there Virgin/Ntlworld emails?
I was using the Gmail app and set my online Gmail account to fetch my mail from Virgin but then decided to try the native mail app on my One X which was easy to set up and worked fine. However, after a few days it always deletes the mail in your inbox with no option i could find to save or keep certain emails. This annoyed me so i went on the hunt for an alternative and found K9-mail which was getting good reviews so i installed that. After setting up my mail account and testing i found that although it was very customisable and looked good, the emails deleted even quicker from my inbox and again no way of keeping them. I've since tried Email Exchange which again looked ok and was easy to setup but it has the same problem. Is there any email client out there that works with Virgin/Ntlworld and doesn't keep deleting your mail without any option to save?

Set it up as IMAP not POP3. Usually with POP3 there is an option to leave a copy of emails on the server, but IMAP is better for that type of usage.

It is leaving a copy of the mail on the server, it's just not staying in my inbox on my phone.

Oh! Last time I set up an email account, the option to retrieve all emails, or last 3 days was in there. It's not easy to find, there used to be different settings screens. Just keep trying, I think you can get to settings from the page with all accounts as well as individual accounts.

BenPope said:
Oh! Last time I set up an email account, the option to retrieve all emails, or last 3 days was in there. It's not easy to find, there used to be different settings screens. Just keep trying, I think you can get to settings from the page with all accounts as well as individual accounts.
Click to expand...
Click to collapse
Thanks Ben, i'm now back with the stock htc mail client and have found the option you described and set it to 7 days.
Fingers crossed. :fingers-crossed: