[Q] Dead spot at top of screen - EVO 4G Q&A, Help & Troubleshooting

Right around the "Clear" for notifications, panning left to right, I cannot touch.
For about a month and a week or so, my touch screen has been acting really weird, and hasn't been responding to touches, locking up, phantom clicking, and spazzing out. More recently, about the last 2 weeks its gotten really bad and makes the phone unusable for a bit. Usually the issue clears if I turn off the screen but a couple days ago two areas came up where I couldn't touch at all. One of them went away but the other is about 1/4" inch tall, going from left to right across the screen about 1/3" down that I can no touch (like to clear notifications).
I've tried flashing new ROMs, rebooting, nand back ups, battery pulls, etc. It's a hardware issue I'm guessing related to the screen separation issue. My screen separation isn't very much, but when I touch the bottom left edge of the glass, I get phantom clicks around the lower middle part of my screen, and that some times locks up the screen.
I know that it's related to hardware, but I was wondering if anyone else has this issue, or knows some type of solution besides returning it or repairing the screen? Or if you know a good way to approach getting a new phone, that'd be welcome.

Why can't you return it under warranty? Clearly that sounds like a hardware issue thats easy to reproduce at the store.

surrealmethod said:
Why can't you return it under warranty? Clearly that sounds like a hardware issue thats easy to reproduce at the store.
Click to expand...
Click to collapse
Oh yeah, very easy to reproduce, but my dad when he got our phones didn't feel the need to get any type of warranty or anything...

mistersquirrle said:
Oh yeah, very easy to reproduce, but my dad when he got our phones didn't feel the need to get any type of warranty or anything...
Click to expand...
Click to collapse
Your phone comes with a 1 year hardware warranty. Take it in and show them the problem.

Does it now? I didn't know that, thanks. I can just take it into a Sprint store and ask them about it right? I don't need to involve HTC?

Did you ever resolve this? Mine just started doing the exact same thing.

christovski said:
Did you ever resolve this? Mine just started doing the exact same thing.
Click to expand...
Click to collapse
Hate to bump an old thread, but I'm having the same problem, although I've only noticed it after rooting. Could it be a problem with the ROMs?

Related

Serious problem with my Galaxy S Screen!!!

Hi to all,
A couple of days ago I noticed that when I answered a call the colors of the screen looked bad, and I didn't pay attention to it.
Now my screen has transparent horizontal lines which are pretty visible, kind of like interference you get in computer screens when you take a picture of them.
I would like to mention that I haven't dropped the phone even once.
I'm considering doing a factory resest in hopes that it will solve the problem, but I doubt that it is a software issue.
What do you guys think?
Please advise
Itay
Sounds like a broken screen to me. And definitely like a warrenty case. Restore stock f/w if you have flashed and return it.
Restore the original firmware (if you have flashed the phone) and call the samsung service for the assistance.
the thing is that now I don't see it at all.
It's as if it came and gone.
I disabled my task killer and juice defender, performed a complete titanium backup, in case I want to restore afterwards, and now everything is normal.
It does sound like a hardware issue, but do you think there's a chance it is software related?
I'm asking because I purchased it in europe, and I don't live there, so sending it for repair is something I would rather avoid.
Of course, if it is indeed 100% hardare issue, I have no choice.
That is why I'm asking, to be certain and to see if there are others who experienced this issue.
Your replies are much appreciated
update:
It appeared again -> Did a Factory Reset -> It's still there -> Sending for repair.
Must be a hardware issue.
Thank you for your replies.
I've actually always had slight screen issues with my Galaxy S also. The screen flickers slightly once in a while. I don't know if the radio is actually the cause but it's the kind of thing you might expect from radio interference.
Has anybody else noticed this?
Benjamin Dobell said:
Has anybody else noticed this?
Click to expand...
Click to collapse
Nope, never seen any flicker. My screen seems to have a defect of it's own though, but I'm not sure if it's worth the effort to send it in, because I imported mine from the UK while I live in South Africa.
When in the sun or under bright light I can see a two vertical lines near the sides and a horizontal line on dark/black colours and when the screen is off. As if those pixels have a grey/brown tint to them. The line is mostly one pixel thick but in places it is two pixels.
They are almost impossible to see unless under sunlight where they are clearly visible where the screen is black.
Does anyone else see this or know anything about it?
Edit: Apparently it's just the motherboard or something visible through the screen and they all have it, so I'm worrying about nothing...
That's interesting...
It used to come and go, but I think now it's here to stay.
It's really annoying and the screen, while usable, is really not a pleasant sight to look at.
I've attached some photos showing the problem.
With a normal screen I would say that it looks that way because that's what you see when you photograph a screen of an electronic device, but the sad thing is that what you see in the picture is exactly what I'm seeing now.
I did a factory reset, so it's in german now.
I heard some Droid X had a similar problem, but didn't know Galaxy S was having it as well.
In any event, can you confirm that after a factory reset, I no longer have root access?
Just making sure so that they don't give me problems with the warranty.
seem like the phone was dropped, and the screen got damaged
the connectors are lose
double posted again....
Really?
That's very weird...
The only time it was "dropped" was from half a meter , it didn't fall directly but partially sideways, it was with a case, and it landed on its back, not on the screen.
I wouldn't even call that a fall.
Unless, someone in my family dropped it without telling me...
Either way, I think there's no escape but to send it to repair.
If you think it's a problem with the connectors, would you try and give it to some local lab to try and fix it or send it to samsung for replacement?
I faced similar problem.
This problem only occurs when I use the phone in 2g mode.
there are occasions whereby the signal bar for 2g is full and when I place the phone near some conductive surfaces the lines becomes very obvious, to the point of irritating.
nit sure if anyone has such problems too
I have same problems with horizontal lines.
I never paid attention if i am on 2g or 3g when it happens. I will now.
Edit: rooted on jm5
-------------
It seems that my phone too has started to do the same thing since last night.
I have called Samsung and am waiting to hear from them now.
I hope this is a thing covered in the warranty.
I have reverted to the local ROM for India and have deleted everything on my device.
Yet it shows lines flickering like you can see on old computer monitors.
Its not as bad as the ones on the attachment above but it is starting to annoy me.
It usually happens when the screen is completely filled with a single color except black.
Eg. When you pull down the notification tray down.
Also I seem to notice that when the wifi is off, it stops.(I dunno maybe a placebo effect)
aditya_t90 ,
I have sent it to Samsung for repair, and they should tell me in the coming days exactly what the problem is and whether it can be fixed under warranty or not.
I will update as soon as I hear from them.
Until then, try to see if it changes when you hold the phone differently, for example if you grip it more firmly or hold it in another way.
itaykoren said:
aditya_t90 ,
I have sent it to Samsung for repair, and they should tell me in the coming days exactly what the problem is and whether it can be fixed under warranty or not.
I will update as soon as I hear from them.
Until then, try to see if it changes when you hold the phone differently, for example if you grip it more firmly or hold it in another way.
Click to expand...
Click to collapse
When did you send it in and when did they receive it(if you were not there when they got it).
Also how long has it been without your phone?
The samsung service center is shut in my area today.
I will go to them tomorrow and get this sorted out.
Its not like the phone was cheap or anything.
I actually sent it to my uncle in Germany because it was purchased there.
He went to the store where he bought it and the store owner immediately sent it to samsung and said that probably by this Tuesday or Wednesday (so tomorrow or in 2 days) he will get an answer from them and see what's going on.
aditya_90 ,
Just to let you know that Samsung are sending me a new phone to replace the damaged one.
I sent in my phone for repairs and they replaced the LCD module. The problem is now gone.
I suggest that you should do the same while the warranty still holds since it appears to be the LCD that failed somewhat.

[Q] Power button about to break?

So, i've had my Inc since the day it was released, and lately i've noticed my power button is really starting to worry me. When i first got it, the button protruded slightly from the phone, and had some space before the actual contact in the phone, now, its pretty much stuck in, and rests on that clicker. Is anyone else having this issue? As of now i'm worried it will just stop working, as now it takes 2 tries to wake it about 60% of the time. And im thinking of unrooting and getting it replaced. Will verizon give a replacement for this?
I understand VZ will replace phones within one year.
I've had my phone just as long without any hardware issue.
Make sure you have no dings on the phone that looks like it took a hit or a drop.
luvit said:
I understand VZ will replace phones within one year.
I've had my phone just as long without any hardware issue.
Make sure you have no dings on the phone that looks like it took a hit or a drop.
Click to expand...
Click to collapse
Yea, just wanted to check to make sure they would replace for that. If it does come to that though can i request another amoled or am i gonna be screwed into a slcd? For the most part the phones in good shape. There is one scratch on the side but its minor.

Touchscreen Digitizer Issues?

So lately I've been having problems with my DI2. Occasionally, when I unlock, it appears to receive what it thinks is a touch at a lower portion, usually around the middle of the lower portion, of the screen, and this results in things like Home being activated, or the app drawer. This will happen even if no part of my hand is near the bottom of the phone (front, back, and sides).
More recently, it has become and indication of random touching on lower parts of the screen. I've had it completely freak out and type random stuff in input fields. When it gets really bad, the touchscreen stops responding, but I can lock and unlock to get it back, usually.
This has made typing in portrait mode quite difficult, and it's becoming very annoying.
Is my touchscreen digitizer failing, or is it possible there's some sensitivity adjustment I can make? Is it possible it's related to static or something and I can use a cleaning solution or something to correct it?
I really want to avoid paying a lot to fix this issue. I've already seen places where I can buy a replacement digitizer if that is needed, but it's not cheap. I'm really hoping this phone will hold out a lot longer than it is right now as it's been an otherwise good phone.
You may want to try recalibrating your screen.
Go to Settings > Language & keyboard > Touch Input > Text input > Calibration tool.
klabit87 said:
You may want to try recalibrating your screen.
Go to Settings > Language & keyboard > Touch Input > Text input > Calibration tool.
Click to expand...
Click to collapse
i think this only calibrates the keyboard. there is an .apk around somewhere that will calibrate the touch screen, some roms have it built into the settings.
andybones said:
i think this only calibrates the keyboard. there is an .apk around somewhere that will calibrate the touch screen, some roms have it built into the settings.
Click to expand...
Click to collapse
oh ok. gotcha. Makes sense
I'll see what I can find.
nimdae said:
I'll see what I can find.
Click to expand...
Click to collapse
If not just unroot and send it to vzw
Sent from my Incredible 2 using xda premium
Well, I'm not having much hope with calibration apps. This looks like a very device specific thing, which is understandable. Besides, it doesn't really feel like a calibration issue. When it's not going haywire, touch accuracy seems fine.
I'm not really keen on going for a replacement. Besides, my physical modifications (antenna improvement, improved access to power button, etc) may prevent that
If I can't find a cheap/free solution, I'll just jump on replacing the digitizer. This is not a task that bothers me, was just hoping someone came across this issue and found a better solution.
Harbor Freight has the hot air blower for $12.00.
This may be a dumb question but i didn't see you mention it. Did you try a factory reset? Perhaps you have an app or something conflicting with screen response somewhere in there.
Sent from my Incredible 2 using Tapatalk
I seem to have dead spots once in a while on my touchscreen. Doesnt really effect day to day usage but can be annoying when trying to click something. Like a link on a webpage, sometimes I will have to scroll up or down to move the link before Im able to click it.. spot seems to be centrally located but has happened in a few places.
MJL99 said:
This may be a dumb question but i didn't see you mention it. Did you try a factory reset? Perhaps you have an app or something conflicting with screen response somewhere in there.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
Not a dumb question at all. I did not mention it, and it's completely valid. However, I have gone through a couple of full resets since the issue started, and the behavior has persisted.
In fact, I have tried a couple of different firmwares in the time it has started. I had thought maybe a build of CM7 might have caused it, but the ICS builds have the same behavior, as well as a couple other firmwares that I don't remember the name of offhand.
cac2us said:
Harbor Freight has the hot air blower for $12.00.
Click to expand...
Click to collapse
Can you elaborate?
mastamoon said:
I seem to have dead spots once in a while on my touchscreen. Doesnt really effect day to day usage but can be annoying when trying to click something. Like a link on a webpage, sometimes I will have to scroll up or down to move the link before Im able to click it.. spot seems to be centrally located but has happened in a few places.
Click to expand...
Click to collapse
For me, it's not an issue with dead spots. For one thing, the issue is intermittent and in varying degrees of severity. Usually when it happens it's just something at the bottom activates and I can cancel it out and carry on with my session. Occasionally, though, it just goes haywire, as though a palm is resting on it or something is touching random places rapidly.
So far I've been able to kill the haywire behavior by locking the display, wiping it down a bit, unlocking the display, then continuing on. I haven't had to take any more drastic measures than that. It's still annoying in that it can happen while typing a message and I have to go back and clean up the mess it leaves, or it might monkey around with an app.
It seems as though there might be some static buildup or something because it seems worst shortly after taking it out of my pocket. If that's the case, I wonder if I can ground it out, or do something to dissipate it.
nimdae said:
Not a dumb question at all. I did not mention it, and it's completely valid. However, I have gone through a couple of full resets since the issue started, and the behavior has persisted.
In fact, I have tried a couple of different firmwares in the time it has started. I had thought maybe a build of CM7 might have caused it, but the ICS builds have the same behavior, as well as a couple other firmwares that I don't remember the name of offhand.
Click to expand...
Click to collapse
Sorry i didn't notice you mention it anywhere. Fwiw i get lockscreen issues kinda like you describe. i use the slide lock on cm7 and when i go to slide right to unlock, before it gets to the dot the lock releases without me lifting my finger. I know i don't have a dead spot because it only does it on the lockscreen and relocking and waking the screen fixes it. Only happens on cm7 and why i thought it might be an issue like that.
nimdae said:
Can you elaborate?
Click to expand...
Click to collapse
If you need to replace the screen/digitizer you will need to heat up the glue to remove the screen. Normally a heat gun is recommended
Sent from my Incredible 2 using Tapatalk
Bro I just went thru the same thing same week. And I've tried all the suggestion here, in the end it was the digitizer. I call Verizon and explain the problem and they are sending me another Dinc2. It sucks cause now you have to unroot and restore (s on) (which for me was a bit of a *****) to send the phone back , but trust me at some point the entire bottom part of your screen will not respond to touch.. You'll only be able the answer calls from the lock screen and to hang up you'll have to do so thru the pulldown bar. And the biggest problem will be you won't be able to access your key pad. Sorry bro but thoses are the facts....I'm waiting for the replacement as I type this.
MJL99 said:
If you need to replace the screen/digitizer you will need to heat up the glue to remove the screen. Normally a heat gun is recommended
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
It's not held in with a normal ribbon cable lock? It would be strange if they used a glue. I've been inside many of these devices in the past going back some 10 years (including at a repair center) and didn't face glued ribbon cables (either solder or ribbon cable lock).
nimdae said:
It's not held in with a normal ribbon cable lock? It would be strange if they used a glue. I've been inside many of these devices in the past going back some 10 years (including at a repair center) and didn't face glued ribbon cables (either solder or ribbon cable lock).
Click to expand...
Click to collapse
They are held in with a ribbon cable lock but the screen and digitizer are glued onto the phone itself, like the metal part that holds all the parts
So I wasn't able to find a software solution. Not sure what's causing it, but it's causing some unwanted issues (hang up call and it immediately calls someone else based on a false touch). I ordered the parts I need and will report if this fixes my problems.
nimdae said:
So I wasn't able to find a software solution. Not sure what's causing it, but it's causing some unwanted issues (hang up call and it immediately calls someone else based on a false touch). I ordered the parts I need and will report if this fixes my problems.
Click to expand...
Click to collapse
Where did you order from, how much did you pay?
Be sure to watch both of those vids on utube.
I live where the relative humidity is around 15% most of the time.
Still I notice that when I pull my phone out of my pocket, it has moisture all over the back where it was pressing against my leg.
I found putting it in a soft cover pouch keeps most of that under control.
Just for the heck of it , try putting the phone in a jar of un cooked rice for a few hrs.
Battery and cards removed, jar sealed tight.
If you have another phone to transfer your calls to that would be better.
If you are like me and your skin oil transfers to your phone allot, use a fine tooth brush around the area where the screen meets the housing.
Avoid pushing any debris further into the unit. Use brisk outward strokes.
If none of that produces any favorable results, look for a hot air gun or a blow dryer.
Keep us updated...
cac2us said:
Where did you order from, how much did you pay?
Be sure to watch both of those vids on utube.
I live where the relative humidity is around 15% most of the time.
Still I notice that when I pull my phone out of my pocket, it has moisture all over the back where it was pressing against my leg.
I found putting it in a soft cover pouch keeps most of that under control.
Just for the heck of it , try putting the phone in a jar of un cooked rice for a few hrs.
Battery and cards removed, jar sealed tight.
If you have another phone to transfer your calls to that would be better.
If you are like me and your skin oil transfers to your phone allot, use a fine tooth brush around the area where the screen meets the housing.
Avoid pushing any debris further into the unit. Use brisk outward strokes.
If none of that produces any favorable results, look for a hot air gun or a blow dryer.
Keep us updated...
Click to expand...
Click to collapse
I've worked in microelectronics in the past and know quite a bit about moisture control, static control, etc. I had to help manage a sizable clean room at one point.
Unfortunately it's possible that my digitizer is just flawed and the flaws are just now coming out. I don't think it's moisture, but rather most likely electrostatic. I live in a rather dry place.
I normally would not use a screen protector, but I might consider it now as it might add an extra layer of insulation from static in my pocket.
The digitizer I found was from a seller on Amazon. For all of the parts needed (I don't have the tools for properly working on this device), including the small double sided tape, I spent around $32.
The double sided tape comes in a big roll so if anyone else needs to do this kind of repair, I will ship the remaining tape for the cost of shipping (this should save you about $5).

[Q] Screen problems

My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Same problem, same suspicions. I'm taking mine apart and will advise.
Got it back together... no change. Might just be the GPU.
Sometimes while the screen is glitching, moving the slider gets it to work. I'm thinking the ribbon cable in the slider might be damaged on the inside.
I'm gonna try replacing it since the part is $11 on Ebay.
Sent from Asgard
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
savage24x said:
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
Click to expand...
Click to collapse
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
Click to expand...
Click to collapse
I'm wondering if the actual flex cable itself. Since I just derped and sat on my phone and broke the digitizer, I'm just gonna get the whole screen assembly (Since it's only about 5$ cheaper). It could be a while though. I can't order it till next tuesday.
I used to have similar problems on my g2 until I replaced the flex cable. But then again, the image seems to freeze and occasionally glitch, so I'm wondering if there's a faulty solder connection somewhere since shaking/beating/banging on the phone seems to also fix it sometimes.
I managed to dig up four old threads where multiple people had the exact same problems as me, replaced the flex cable, then had zero issues afterwards.
I was just reading them an hour ago. 100% sure the cable is the problem for my phone.
Now it's just a waiting game, first waiting until I have some cash, then waiting for the e-cheque to clear, then the shipment.. I'm gonna have to wait at least a month unless somebody goes and ships one to my door instantly.. Which obviously ain't gonna happen as I'm not a developer and just someone who helps ppl with their phones.
I'm gonna save up and buy a new phone, then give this one to my 11 year old niece after it's repaired. By the time I have enough cash for one of those new HTC models, the cable should be here.
Sent from Asgard
Well if you do it before me, please let me know!! And I'll be sure to report back! I'll order the screen assembly next tuesday.
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
Click to expand...
Click to collapse
tl;dr original post. GPU problems.
jakestarz said:
Before buying a new phone try flashing new or older firmware via wotanserver
Sent from my R800a using xda premium
Click to expand...
Click to collapse
Clearly you didn't read the thread. That had already been done.
savage24x said:
tl;dr original post. GPU problems.
Click to expand...
Click to collapse
It's not the GPU. If you're too damn lazy to read a couple of paragraphs, don't bother replying.
Sorry to resurrect this...
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
FadeDown said:
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
Click to expand...
Click to collapse
The phone comes with a one-year manufacturer warranty. Since you aren't rooted or unlocked, send it in for repair. If you open up the phone to fix the cable yourself you'll end voiding the warranty permanently. If something else breaks later down the road that's harder to fix, you're gonna need it.
Sent from a Galaxy far, far away
hey everyone well after reach tru this thread i think my flex cable is the problem as well
a while back when i unlock the fone the screen just use to be all jumpy (but i dont think dat was related to the flec cable problem cuz after changing wallpaper it stopped)
but like ah few weeks after i changed my rom, if i didn't slide out my gampad my phone wouldn't unlock, sometimes when i turn it off(the phone vibrates as usual but the screen nevr comes on) and then now like its completely gone i'm getting nothing from the screen anymore
so i'm guessing its the flex cable
and i think thats the reason for my front camera to stop wrking as well
FIX!
captain67 said:
My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Click to expand...
Click to collapse
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
ispeedca said:
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
Click to expand...
Click to collapse
That's correct. You all guys need to replace the ribbon cable/flex cable and the issue will be gone.

Weird Digitizer Issue (Just me)?

Fellow Pixel-ers,
So, I broke my screen about 8 months ago. It had coverage and got it replaced by a Google authorized screen fixer place.
I noticed early on that things didn't seem quite right. If I pushed down too hard on the screen, my touch wouldn't register. But, it didn't happen too often and I didn't want to have to deal with arguing that they may have poorly installed the new screen/digitizer and that it wasn't 'my fault'.
As time went on I started noticing that the almost bottom of my screen would not register a touch but mostly only at night. Again, it didn't happen too often and it usually went away after a little poking/prodding/pushing/.
I also thought it might be an application that I gave 'screen Overlay' rights that I shouldn't have and it was causing issues.
I validated my issue by using a Touchscreen Test app.
When I use an app like Vysor I am able to 'access' that area of the screen even when my fingers cannot. Does that validate this is a hardware issue?
The area affected was definitely more than just a few pixels (see screenshots).
More recently it was happening more frequently (not just at night) and it almost never goes away.
I wanted to make sure it wasn't a software issue. So I planned on dirty flashing my OS (AquariOS), but actually ended up accidentally upgrading to a clean version of Android 10. Unfortunately, the issue was still there.
I then did a clean flash and downgraded back to Pie w/AquariOS.
Shortly after getting back up the issue showed up again.
At this point, I have virtually lost all touch response for the bottom 1/8 (not quite the very bottom) of my screen. I've had to use a floating keyboard because the space bar falls right in that area. Sometimes I can't click 'next' or 'continue' in apps or web sites.
Has anyone ever experienced this very odd digitizer issue like this? Any thoughts/suggestions/ideas.
I'm guessing the only solution is a new phone as it is not worth the money to fix it.
So now I'm just waiting for either the Pixel 4A or 5 to come out so I can get a new phone I guess.
I just find this very odd how specific this area of 'dead pixels' is. I always thought it was more random than a specific rectangle.
I look forward to hearing from anyone.
A (not working with a full screen) Bug
I've faced the same issue mate....
a_bug said:
Fellow Pixel-ers,
So, I broke my screen about 8 months ago. It had coverage and got it replaced by a Google authorized screen fixer place.
I noticed early on that things didn't seem quite right. If I pushed down too hard on the screen, my touch wouldn't register. But, it didn't happen too often and I didn't want to have to deal with arguing that they may have poorly installed the new screen/digitizer and that it wasn't 'my fault'.
As time went on I started noticing that the almost bottom of my screen would not register a touch but mostly only at night. Again, it didn't happen too often and it usually went away after a little poking/prodding/pushing/.
I also thought it might be an application that I gave 'screen Overlay' rights that I shouldn't have and it was causing issues.
I validated my issue by using a Touchscreen Test app.
When I use an app like Vysor I am able to 'access' that area of the screen even when my fingers cannot. Does that validate this is a hardware issue?
The area affected was definitely more than just a few pixels (see screenshots).
More recently it was happening more frequently (not just at night) and it almost never goes away.
I wanted to make sure it wasn't a software issue. So I planned on dirty flashing my OS (AquariOS), but actually ended up accidentally upgrading to a clean version of Android 10. Unfortunately, the issue was still there.
I then did a clean flash and downgraded back to Pie w/AquariOS.
Shortly after getting back up the issue showed up again.
At this point, I have virtually lost all touch response for the bottom 1/8 (not quite the very bottom) of my screen. I've had to use a floating keyboard because the space bar falls right in that area. Sometimes I can't click 'next' or 'continue' in apps or web sites.
Has anyone ever experienced this very odd digitizer issue like this? Any thoughts/suggestions/ideas.
I'm guessing the only solution is a new phone as it is not worth the money to fix it.
So now I'm just waiting for either the Pixel 4A or 5 to come out so I can get a new phone I guess.
I just find this very odd how specific this area of 'dead pixels' is. I always thought it was more random than a specific rectangle.
I look forward to hearing from anyone.
A (not working with a full screen) Bug
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Hi bro, I've face the exact same issue, but for me it was at the center of the screen. Luckily my phone was under warranty, but getting them to replace my touch digitizer was a whole different thing. At first they just didn't acknowledge the issue, then I tried showing them proofs but they didn't believe as they were from some third party apps. Finally, I used markup to show them the issue and recorded it took some screenshots as well. So, they replaced my digitizer at last after constantly speaking them for 2-3 weeks. I can only suggest you that if your phone is still under warranty or you have accidental damage coverage, ask them to replace them. Otherwise, it'll be better to buy a new phone as replacing the screen from your pocket may be very costly.
For anyone who reads this thread,
I resigned myself to having a bad digitizer but was starting to look to replace the phone. Then about a week later I inadvertently dropped the phone in a pool. Unfortunately, as the screen had been replaced the waterproofing was no longer good and phone was a brick. So I never resolved the issue but will always assume that the company that replaced the screen did a less perfect job and that when a screen is replace the phone looses it's waterproofing ability
-A (new Pixel 3XL owning) Bug

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