Develop Bugs

The defender is alive

I just got home and what was waiting for me my Otterbox defender nice it's big but it will defend against every day use.
the holster is huge the wait is over.

Pics or it didn't happen

Saltwater Hero said:
Pics or it didn't happen
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Ditto what he said.

Ok here you go

gscoop said:
Ok here you go
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@Saltwater Hero OWNED!!!
EDIT: @gscoop: thank you for these. i was wondering what the belt clip looked like. question though, when you have it in the clip and on your belt/pocket etc. does it feel like you could jump around without losing it?

Ditto
Same gift at the door for me today, this is one tank of a case, and yes I think jumping around is quite doable without concern, the tab allows screen in or out on the case. I'd be more concerned about the clip than I would the tab letting go. But with otterbox reputation, that shouldn't be to much of a worry.
Seen posts about prices, I did the 5.00 since I signed up for notification, then googled otterbox coupons (tb1010y) and found another 10% plus free shipping. $40 to my door.... one happy outdoorsman.
TxOcelot

Do you think there is a way to sqeeze a 2600 extended battery in it like you can with the seidio rugged and not add any more bulk?
Sent from my PC36100 using XDA App

is there "plug" covers for the charging port an hdmi port?

Otterbox screwed up my order and somehow lost it. Called today and they couldn't figure it out so they are sending me one for free. Can't beat that, but now I have to wait all over....originally ordered on the 10th.

That box that the otterbox was shipped in looks large and I live in a condo with not so large mailboxes... that mail person better figure a way to get it to me or there will be hell to pay!

gscoop, when did you order your case?

I can't wait until I get my case, I got a replacement evo yesterday and its not getting activated until I receive it.

This is really starting to piss me off. I ordered mine on the 11th with fedex shipping. not only have i not received any tracking or shipment notification of any kind, but i can't even get their customer service to answer me back.....
and then i noticed this:

Saltwater Hero said:
That box that the otterbox was shipped in looks large and I live in a condo with not so large mailboxes... that mail person better figure a way to get it to me or there will be hell to pay!
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yeah it's called leaving it in front of your door or a slip in your box telling you to come pick it up

I ordered mine yesterday on the 15th and havent received confirmation that its shipped. Seems rather slow for a company like this. At least I havent been charged for it yet.

OneStepAhead said:
yeah it's called leaving it in front of your door or a slip in your box telling you to come pick it up
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Pretty sure USPS won't leave packages at my front door they never do I always have to sign a paper they leave in my mailbox and then I gotta wait 2 more days for the damn thing.

SilverStone641 said:
This is really starting to piss me off. I ordered mine on the 11th with fedex shipping. not only have i not received any tracking or shipment notification of any kind, but i can't even get their customer service to answer me back.....
and then i noticed this:
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Mine still says the same thing yours does and I've spoke to otterbox and they said it has been shipped so more than likely yours has been shipped.
And does anyone have any decent pics of this thing yet the only ones I've seen are really small.

Saltwater Hero said:
Mine still says the same thing yours does and I've spoke to otterbox and they said it has been shipped so more than likely yours has been shipped.
And does anyone have any decent pics of this thing yet the only ones I've seen are really small.
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i had the same issue, checked my e-mail today an got my tracking #/credit invoice, case should be here tomorrow

Just got an update on USPS! Its about 3hrs north off me right now so im sure I'll have it by tomorrow.
Detailed Results:
Processed through Sort Facility, November 16, 2010, 9:38 pm, TAMPA, FL 33605 Electronic Shipping Info Received, November 14, 2010

Hmmm, ordered on 13th but still no email...
I ordered my Defender on the 13th and I have the same thing where it says "shipped" and "not shipped" at the same time. However, I haven't received an email with a tracking number yet which concerns me.
P.S., Why the hell does it take SO LONG for retailers (Best Buy, Radio Shack, etc...) to get these things in stock so I can just buy one locally?
** UPDATE - Ok, do have tracking number email - just got it yesterday and somehow missed it. Tried tracking it on USPS and it says:
"The U.S. Postal Service was electronically notified by the shipper on November 16, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later. "
Lol, not sure what THAT means. Anyway, apparently some effort has been made to actually ship my product I bought 4 days ago. Whether it is in transit at this point is anyone's guess - at least it's faster than ordering from Hong Kong

Has anyone ordered from negrielectronics?

Has anyone from US ordered from negrielectronics? when are you getting it? and do they have next day air shipping? how quick are their shipping?

I've ordered from them. Never had issues with them whatsoever. I ordered last night (4/1/2012) on a Sunday, and it seems as if there is already a pending charge on my credit card. I have no idea when the ship date is, but their ground is free and they do have expedited shipping for extra money.

i was going to, but then i saw it on Handtec for $5 less with the same speed of shipping. if FedEx asks me for money, then i'll just tell them to hold it for a couple of days - while i tell my bank to reverse the charges, get my 670 back, then pay FedEx whatever they were asking and take my phone.

Any one know negri shipping date? Handtec has it I stock with fedex -4 day shipping for 671.
Sent from my GT-P6800

Can't speak highly enough about Negri. Ordered both my Galaxy Nexuses (Nexi?) from them. Both shipped out the same day. Seriously considering the one x from there as well.

I've ordered from Negri last week. No info on ship date yet, but they've said on Twitter that they are expecting stock to arrive this Friday. Probably both colors around the same time, but black might be slightly first. They didn't answer whether or not they expect to have enough stock in the first shipment to cover all preorders; that suggests to me it may be a close-run thing, or I'd expect them to be making it clear that everybody will receive them straight away. Hopefully I got in soon enough...
I opted for cheap shipping, and they're on the opposite side of the country to me, so I don't expect to receive it until a week or so after they ship.

Spigen intentionally ignoring people's e-mails

Hi guys,
I am starting to believe that Spigen is intentionally ignoring people's e-mails. This is an issue as some people (including myself) received defective products, like the Slim Armor case.
I have personally e-mailed them 4 times, the first time being 8 days ago, and I have received no response. I cave called their HQ, sent an e-mail via Amazon, and e-mailed them on their homepage, and they refuse to respond.
I know some users have received prompt responses to their e-mails though (some in 1 day) and others have waited longer than I have.
If you have not received any e-mail response from Spigen could you leave the following information here:
1. What method you used to contact them
2. How long ago you contacted them
3. Your item defect
Hopefully Spigen will see this thread and answer some e-mails!

I purchased an Ultra Fit through ebay and emailed them (through contact seller on ebay) concerning it on November the 6th. I received a response on November 14th.

I emailed them about my ultra hybrid about the volume buttons and they told me to send them a picture how do you send a picture of that lol. it was through eBay. I think they're trying to make things difficult so they avoid replacements
Sent from my Nexus 5 using xda app-developers app

1. What method you used to contact them
Amazon's contact seller - Amazon customer support on my behalf - directly through Spigen's website
2. How long ago you contacted them
First time Nov. 9 when estimated delivery date was missed and package tracking showed misdirected/lost (6 days ago now)
3. Your item defect
Package lost by cheap a** UPS-MI. No replacement issued, at least not to my knowledge (no tracking # or shipment confirmation was sent to me)
Note: Yesterday I received an e-mail from them, through Amazon, asking me to change my 1/5 rating of Spigen's Marketplace store. It was a generic email claiming that they have resolved my issue.
Today I filed an A to Z claim with Amazon. I advise everyone burned by Spigen to do the same. No need for headaches and maybe if the number of claims is large enough there would be some repercussions from Amazon.

How you compose yourself in the email is going to have a direct effect on getting a response.

I bought a Spigen hybrid case from their ebay store, tracking was supposed to be deliver on 11/9 but it was "undeliverable as address" and the item is on its way back to spigen. so i email then twice already since 11/9. all i got is an automated reply email saying they were "out of the office" and some note regarding the hybrid case film that needs to be peel off (assuming tons of people sending them email about the hybrid case being scratch and hazy.
I just open my case on ebay to get my money back.. i really need a protective case right now so i place an order on Amazon (SUPCASE)

HughesNet said:
How you compose yourself in the email is going to have a direct effect on getting a response.
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I was very polite and was ignored.
Perhaps I should have been more assertive and demanding.

firemedic1343 said:
I was very polite and was ignored.
Perhaps I should have been more assertive and demanding.
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Same here. I kindly requested a replacement and got no response.
Sent from my Nexus 5 using Tapatalk

Good thing for Amazon fulfilment. Defective item going back.
Sent from my Nexus 5 using xda app-developers app

I emailed them the 8th and got a response 2 days ago, so they arent fully ignoring people lol

Ordered Ultra Hybrid Bumper Case on 11/1 via Amazon. I can live with the "small" gap on the bottom that attract dust &dirt but Issues with the overly sensitive Pwr & Volume buttons - emailed them via Amazon as first step in filing a claim on 11/13. Amazon guidelines is to give seller 72 hours to respond - just checked now & no reply or acknowledgement as tracked by Amazon.
I will give them the benefit of the doubt & courtesy thru next Monday 11/18 - before I post review/comment thru Amazon's link - "Leave Seller Feedback" - Spigen has a 9% NEGATIVE feedback score, that's pretty high to me (seller's on eBay with that kind of ratings would have a hard time keeping repeat customers - when nearly 1 out of every 10 aren't happy or satisfied)
The least that they can do is to auto-reply in acknowledging the email/claim with a pledge to really answer or respond with 3 to 5 days or whatever reasonable timeframe.
Stay tuned !

I contacted them last Friday through Amazon about the power button issue on the Slim Armor case and haven't gotten a response. No matter. I couldn't find a case locally last weekend and went ahead and trimmed the inside rubber on the case on Saturday. Works perfect now.

Can't you call them? They have to have a number, no?

Their customer support is very inconsistent, I've found. You're better off handling returns and replacements directly with Amazon.

I have heard that they have a pretty poor customer service reputation. I refuse to buy ANYTHING from them because it seems like they don't believe in their own product if they're not more willing to support it
Sent from my SAMSUNG-SM-N900A using Tapatalk

I sent three polite messages through eBay with no response. The fourth I was a little nanstier and threatened negative feedback and mentioned the previous messages and got a response in a few hours claiming I'll be put on a list and will receive two new screen protectors soon.

dodsonhaycattle said:
I sent three polite messages through eBay with no response. The fourth I was a little nanstier and threatened negative feedback and mentioned the previous messages and got a response in a few hours claiming I'll be put on a list and will receive two new screen protectors soon.
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That's telling it Nobody got anywhere in this world being polite.

derukun said:
That's telling it Nobody got anywhere in this world being polite.
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Is really bogus to have to be that way to get a response though. Is not really in my nature

I contacted Spigen re: my glas.t slim screen protector on Nov. 9, immediately after I recieved a message on eBay telling me to contact them if i wanted a replacement or a refund. I asked for a replacement, and have recieved neither a auto-reply confirmation from them nor any kind of response back. Tomorrow I will be sending a polite 2nd request, and after that I might have to get nasty

Ebay order for a Ultra Hybrid with scratches with the film removed emailed them on the 7 got a follow up on the 13 and that was it.

Slickwraps as a company review

Hi guys
I have seen a lot of reviews on here regarding slickwraps. First of all I purchased my goods thinking I will get this within 7-10 days since it's coming from the us and I'm from the UK. 10th day goes past and no delivery I messaged the support team and they told me that it's on its way despite the tracking not moves for 7 days. Regardless I waited then the tracking finally changes to in the UK so I wait for my delivery and still nothing. So I check the tracking and it shows that the parcel was delivered at 3 am so I inform Slickwraps and they told me to wait another day. So I wait 3 because I couldn't be bothered going back and forth about a 10 quid plastic wrap. Finally today I come home and find a customs charge (not Slickwraps fault) however I have ordered skins from Dbrand and have never ran into this issue. I believe on my package it states that the parcel value is higher than what I paid for. So I message and of course Slickwraps comes back real defensive.
Paying 24 quid for a piece of plastic that sticks to my phone is crazy first of all. Also I do expect some sort of help from Slickwraps to see what they can do for me. I haven't just paid for the plastic I have paid for the Support of your company..well that's what I thought.
Anyways just wanted to tell you guys in the UK. Apologies for the people who are offended after hearing this I know slickwraps have a lot of fanboys however I am not one of them.
Regards

asad510 said:
Hi guys
I have seen a lot of reviews on here regarding slickwraps. First of all I purchased my goods thinking I will get this within 7-10 days since it's coming from the us and I'm from the UK. 10th day goes past and no delivery I messaged the support team and they told me that it's on its way despite the tracking not moves for 7 days. Regardless I waited then the tracking finally changes to in the UK so I wait for my delivery and still nothing. So I check the tracking and it shows that the parcel was delivered at 3 am so I inform Slickwraps and they told me to wait another day. So I wait 3 because I couldn't be bothered going back and forth about a 10 quid plastic wrap. Finally today I come home and find a customs charge (not Slickwraps fault) however I have ordered skins from Dbrand and have never ran into this issue. I believe on my package it states that the parcel value is higher than what I paid for. So I message and of course Slickwraps comes back real defensive.
Paying 24 quid for a piece of plastic that sticks to my phone is crazy first of all. Also I do expect some sort of help from Slickwraps to see what they can do for me. I haven't just paid for the plastic I have paid for the Support of your company..well that's what I thought.
Anyways just wanted to tell you guys in the UK. Apologies for the people who are offended after hearing this I know slickwraps have a lot of fanboys however I am not one of them.
Regards
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Dbrand.com charges $9 fast shipping and good customer service.
Sent from my Pebble Time

I may use them now

punkcase

This is the most ****ed up delivery in my life. Order, paid, got confirmation. Delivery from one zip in Brooklyn ny to another zip in Brooklyn ny.
Ship it, stuck in nj since last month.
Emailed, left messages, kept me on hold for 20 min, than hang up. After 25 calles, just hang up. Never ever call me back. Tomorrow will stop my payment, fraud.

I placed an order for a punkcase on the 4th,i hope you get yours soon, I am in the UK and my tracking says it's stuck in MT Newark for the last couple of days. Looking at some reviews online apparently they are slow on shipping. I went for the carbon effect case for mine, as I used to have a pitaka carbon effect case on the 2 XL, funny enough the 2XL pitaka case does fit on the 3XL but the cutouts don't align perfectly but everything is still useable.

My order is still in the mail, no updates since 10.30