How to switch back from Google to sprint voicemail - EVO 4G Q&A, Help & Troubleshooting

After installation of miui, I decided to try Google voice. Didn't like it much because....however since, I have flashed Sprint VM and trying to use that.
But how do i get my voice mail to go back to sprint?
I think they are routing to Google now because I'm getting emails from google saying I have a new voice mail. I need it to go back to sprint voice mail.
Sent from my PC36100 using Tapatalk

Might try menu-settings-call, make sure vm is set to your carrier and clear google as default

I did. I have since deleted Google voice and its set to my carrier but people are still getting Google voicemail when they call.
Any ideas. I hoping I don't have to flash to a sense rom to restore it.
Sent from my PC36100 using Tapatalk

What happens when u call vm from your cell, do you get sprint. And if so did you go through the motions of setting it up again

Dial *730 to disable forwarding...

thank you
thank you! that worked! I had removed Google voice because anytime someone called me they could not leave a voice mail. It would say, "your call cannot be placed at this time..." or something like that. Whew! Thanks again!

breezer260 said:
Dial *730 to disable forwarding...
Click to expand...
Click to collapse
This one needs to be highlighted, it's the key important one.

Related

Resetting Voicemail

Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
blakeboys said:
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
Click to expand...
Click to collapse
to get sprint vvm to work on cm7 you need to flash back to a rom where vvm worked. try it out to make sure it still works, the back it up with titanium back up.
then nand back to cm7 and restore the vvm app.
everything should now work fine
So far I have tried:
Flashing Stock Sense and trying voicemail. Still isnt working, when someone calls me and if i decline the call or miss it, they are presented with a "cannot complete your call" as if i no longer have a voicemail box
Completely Wiped and used Format All, flashed Sense. Same issue, no one can leave me a message. Installed and activated Google Voice, same issue
Tried this on AOSP as well same issues as above.
Anyone ever seen this issue?
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Circaflex said:
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Click to expand...
Click to collapse
ok ok its something messed up with your voice mail, not the phone.
id call sprint.
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
You have to go to google voice and remove your phone and all should then work
dial *38 that stops your calls from being forwarded to google voice.
if you want to use google voice you have to go through the settings for google voice and dial the number it tells you to so it will forward after so many rings. as for the voice mail icon in cm7 there is a setting for voice mail notifications that you can turn off and you will not get it every time you reboot. if you are using google voice you dont need the notification set.
nivron said:
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Click to expand...
Click to collapse
THANK YOU SO MUCH! that reset my voicemail and its working THANK YOU AGAIN SOOOOOO MUCH

[Q] Google Voice Voicemail

I was previously using Google Voice for my voicemail without any issues on my VZW Gnex. I recentlly wiped and installed a new ROM on my device, and now I cant get google voice to integrate voicemail... When I try to set google voice as my voicemail service, it tells me that my carrier doesnt support automatic setup. If I go to google, i get an activation code to dial - *71[gvoice number], but that doesnt do anything. If I dail my VZW number now, it just rings forever... never goes to voicemail.
Anyone having an issue with gvoice for voicemail? Suggestions?
Thanks
marsy00 said:
I was previously using Google Voice for my voicemail without any issues on my VZW Gnex. I recentlly wiped and installed a new ROM on my device, and now I cant get google voice to integrate voicemail... When I try to set google voice as my voicemail service, it tells me that my carrier doesnt support automatic setup. If I go to google, i get an activation code to dial - *71[gvoice number], but that doesnt do anything. If I dail my VZW number now, it just rings forever... never goes to voicemail.
Anyone having an issue with gvoice for voicemail? Suggestions?
Thanks
Click to expand...
Click to collapse
Just make sure when you dial it you put *71+1+#. Needs that extra 1 before area code.
Sent from my Galaxy Nexus using xda premium
kyoteqwik said:
Just make sure when you dial it you put *71+1+#. Needs that extra 1 before area code.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yep I tried it both with and without the 1... no difference.
Got me. It's really just no answer call forwarding which is a Verizon calling feature. It does take longer than normal for Google voicemail to pick up because it has to go through both allotted number of rings with both Verizon and Google, but I'm sure that you're already let it ring for a while.
Only thing you might try is calling *73 to cancel everything and then start over. And make sure it's always placing the call with your Verizon number and not Google voice number. To me it sounds like either your calls have been forwarded using *72 or that calling feature is not available in your area, or your out of network. Hope that helps.
Sent from my Galaxy Nexus using xda premium

Visual voicemail options on 4.2.2

Ok, I really want to use the latest roms but AT&T's visual voicemail program does not work on TW 4.1+ roms. Can anyone suggest other visual voicemail programs that are robust and clean? Don't want to use google voice. All suggestions are appreciated. And thanks!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I use Visual Voicemail everyday on TW 4.1.2
Edit: Think I read this wrong. You want an app to use on 4.2.2
Could always try Youmail. Why are you against Google Voice?
entropism said:
Could always try Youmail. Why are you against Google Voice?
Click to expand...
Click to collapse
I'm on ATT and could never get Google voice to connect to my voice-mail provider. I've tried it on a couple different roms...same outcome. After being dissapointed so many times, I just gave up and stuck with the default. I used Youmail back when I had an iPhone and it worked great though; I'll have to give it a try.:good:
Juan-Solo said:
I'm on ATT and could never get Google voice to connect to my voice-mail provider. I've tried it on a couple different roms...same outcome. After being dissapointed so many times, I just gave up and stuck with the default. I used Youmail back when I had an iPhone and it worked great though; I'll have to give it a try.:good:
Click to expand...
Click to collapse
you need to speak with an at&t rep and have them change your forwarding number to your Google voice number. Just be up front, tell them that you want to use Google voice, they will take care of it. I've been using Google voice for my voice mail for over a year now...
Works great..never had an issue...
Mark
using xda premium
You can actually do this yourself. In your dialer, hit menu, then settings. Go to call forwarding, and set it as such:
Always forward - Disabled
The other 3 set your Google Voice number, as +1xxxxxxxxxx with xxxxxxxxxx as your phone number. No dashes, no spaces.
Alternatively, you can absolutely call AT&T for this.
Afterwards, set your voicemail to google voice (also in dialer settings) and set google voice to auto sync. Done.

Google Voice losing out to Tmobile Vmail ;)

Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
I've disabled Visual Voicemail by freezing it so it's not in the picture.
Voice is installed it's all signed in, background sync is on but when a call comes in it goes to TMobile's voice mail instead. Checked settings and voicemail is set to Google Voice.
Maybe because I never stayed on stock before I'm missing something?
Perplexed,
Kevin
try uninstalling and reinstalling it, that will probably work.
wannabeswede said:
Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
I've disabled Visual Voicemail by freezing it so it's not in the picture.
Voice is installed it's all signed in, background sync is on but when a call comes in it goes to TMobile's voice mail instead. Checked settings and voicemail is set to Google Voice.
Maybe because I never stayed on stock before I'm missing something?
Perplexed,
Kevin
Click to expand...
Click to collapse
I'm going through the same exact scenario so ur not alone. Don't know why it won't let me setup correctly. I haven't spent too much time troubleshooting but I'll get on it soon.
Sent from my SGH-M919 using xda app-developers app
Same issue here. I've tried uninstalling and reinstalling voice, but still no luck. It's not a huge deal, but still kinda annoying.
Make sure your conditional call forwarding is set to forward to googles voicemail and not tmobiles. Did you just get a new sim card by any chance? The forwarding settings are stored on the sim card and I've had ROMs that simply wouldn't save the new voicemail forwarding settings... If this is the issue then go back to stock, reprogram your sim then reflash your desired ROM. Voicemail isn't handled through the "my carrier" or "Google voice" setting, its handled through conditional call forwarding.
Sent from my SAMSUNG-SGH-I747 using xda premium
Try deleting app from phone. Log on to Google voice on your computer. Will give u a "deactivate" code for you to disk on your phone. Then reinstall app & run setup on phone.
Sent from my SGH-M919 using xda premium
If you are on T-mobile prepaid plan, you do not have conditional call forwarding so you will not be able to use GV instead of T-mo's voicemail.
Problem solved. Just manually set the forwarding numbers (when busy/unreachable/unanswered) to your Google voice phone number. If ur like me and don't remember what it is just go to Google voice app settings and scroll down. Also make sure your voicemail is set to Google voice. This is all done under call settings. Ezz pzzzy
Sent from my SGH-M919 using xda app-developers app
bzlik88 said:
Problem solved. Just manually set the forwarding numbers (when busy/unreachable/unanswered) to your Google voice phone number. If ur like me and don't remember what it is just go to Google voice app settings and scroll down. Also make sure your voicemail is set to Google voice. This is all done under call settings. Ezz pzzzy
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Will try tonight, thanks
Sent from my SGH-M919 using xda premium
wannabeswede said:
Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
Click to expand...
Click to collapse
I solved the problem by calling TMO customer service and having Visual VoiceMail removed from my account. Nasty stuff, that app. It hijacked my voice mails, so that when I accessed them through normal voice mail retrieval, I never had any new messages...they were all automatically marked as "saved." :silly:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
guyute74 said:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
Click to expand...
Click to collapse
Nope
Sent from my SGH-M919 using xda app-developers app
guyute74 said:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
Click to expand...
Click to collapse
I had this same issue. It appears that Google Voice no longer sets up the call forwarding for you. I had to go into the conditional call forwarding and it worked after that. I believe they're there for unanswered, unable to reach and unavailable and they forward after that.
I had the same issue as everyone - go through the online setup from voice.google.com again and it will give you the magic # code that will update all your call forwarding and that does it for me - in addition to the settings menu that allows google voice to handle my voicemails.
Now i see voicemails in the call log and google voice is integrated there.
dont recall the hascode - but it will contian your google voice number as the end portion - this will forward all calls (from the network side) based on the status of your phone (out of range, no answer, and rejected) - you could have them each go to a different number if you really wanted to

RESOLVED - Google Voice voicemail with Advanced calling on

Has anyone been able to get Google Voice voicemail to work on VZW M9 with Verizon's advanced calling VoLTE?
It worked fine without Advanced calling VoLTE.
With advanced calling on, callers get the "Voicemail has not been set up" message.
I've been using Google Voice for a long time on several VZW devices with no problems.
Any assistance is greatly appreciated.
sdamark said:
Has anyone been able to get Google Voice voicemail to work on VZW M9 with Verizon's advanced calling VoLTE?
It worked fine without Advanced calling VoLTE.
With advanced calling on, callers get the "Voicemail has not been set up" message.
I've been using Google Voice for a long time on several VZW devices with no problems.
Any assistance is greatly appreciated.
Click to expand...
Click to collapse
Mark....its probably been so long since you setup. You need to login to your google voice number and find the buried setup menu under settings. In there you will find a number that starts off *71 you need to dial that full number to forward voicemail traffic back to google voice. When you activate volte, they snuck in basic vvm which cleared your voicemail forwarding.
Sent from my Nexus 6 using Tapatalk
dottat said:
Mark....its probably been so long since you setup. You need to login to your google voice number and find the buried setup menu under settings. In there you will find a number that starts off *71 you need to dial that full number to forward voicemail traffic back to google voice. When you activate volte, they snuck in basic vvm which cleared your voicemail forwarding.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yeah Doug, already tried the *71xxxxxxxx *90xxxxxxxx *92xxxxxxx set-up again. Still no luck.
It was saying the voicemail was not set up, before.
Now it just says the call could not be completed, if I don't pick up.
Beginning to think Google voice is just not compatible with "Advanced calling".
sdamark said:
Yeah Doug, already tried the *71xxxxxxxx *90xxxxxxxx *92xxxxxxx set-up again. Still no luck.
It was saying the voicemail was not set up, before.
Now it just says the call could not be completed, if I don't pick up.
Beginning to think Google voice is just not compatible with "Advanced calling".
Click to expand...
Click to collapse
You only need one forwarding number so now you are probably all screwed up. I have two family members i fixed after they enabled advanced calling. Trust me when i say it, advanced calling is not the problem. The fact it cleared your call forwarding voicemail is to blame. Look up your google voice forwarding setup in your google voice settings using a pc browser. Dial *73 and hit call. Then dial the *71 thats in your google voice setup and nothing else!
http://www.verizonwireless.com/support/knowledge-base-17268/
Sent from my Nexus 6 using Tapatalk
***EDIT*** Resolved -
With Google Voice there are 2 numbers.
One to call and check your voicemail, and the second is the number you forward missed calls to.
The first one is very easy to find, it's posted all over when you log in.
The second one, however, is buried so deep in it took forever for me to find.
Once I forwarded to the correct number, all works great.
PS, Thanks Doug for your help.
Would someone be able to do a step by step for me?
I have tried absolutely everything.
SnoStorm said:
Would someone be able to do a step by step for me?
I have tried absolutely everything.
Click to expand...
Click to collapse
Just to fix your Google voicemail?
Make sure when you login to get the phone number you need to dial in phone to activate google voice that you are logged into Google Voice via your PC web browser. It's in settings.
google.com/voice
click the gear in the upper right hand corner. Middle of the screen there's either "activate voicemail" or "deactivate voicemail" You can click that to toggle between the clear all forwarding (*73) and whatever number your phone needs to activate voicemail. THAT is the only number you should dial on your phone to activate it.
Sent from my Nexus 6 using Tapatalk

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