[Q] internet connection through wifi problem - G2 and Desire Z Q&A, Help & Troubleshooting

I upgraded from my G1 to the new G2.
I am in the military and currently deployed to Iraq. I pay for wifi internet in my dorm. Using my Laptop or my G1 i am able to connect to a wifi service out here that i pay for. once i connect i pull up the browser and it will redirect me to the log in page for the server (where we have to enter a username and pass to allow acceses to the internet. without entering it we are only connected localy). when i use my G2 i can connect to the wifi hotspot no problem, it shows me "obtaining IP adress" and then says "connected to balad-hotspot" just like it would on my computer or G1. but when i pull up the browser it just goes to a "web page not available" for anything i type in. it wont automatically redirct me like both my laptop and G1 do. i even tried typing in the adress it pulls up on my computer when it loads the log in screen, but still shows me "web page not available" Does the G1 and G2 use the same browser? and if so why doesnt it redirect me? what else could cause this problem or fix it please?
with the new OTA update for wifi calling and sms messages you can see why i would love to have this issure fixed. also if i go to a free wifi area (such as a recreational center, where there is no log in neccessary, just connect and go) i have no problem connecting with my G2. so i know the wifi works with it. it just wont seem to redirect my to the log in page or allow it to come up.

firstly: thanks for what you do for our country.
try a different browser. i recommend dolphin HD

thank you!
hmm ok, ill try looking for that tomorrow. can be found in market?

Yes, it is in the market

Wow, they have WiFi at Balad now? Man, when I was there 3 years ago we had to wait in line for a computer! As the others have said, try using a different browser. I'm always switching between the default and Opera depending on what page I'm trying to access.
Oh yeah, if it's anything like Google Voice, the new update may not work for WiFi calling, depending on what country the IP address you snag is registered to. I had Google Voice on my G1, and as soon as I went to Europe and tried to use it on a WiFi hotspot, I got a message saying that Google Voice was not usable in the country I was in.
Stay safe and don't eat too much Taco Bell or Burger King!

haha ya, but its a HUGE rip off. way expensive and slow as can be. but its really our only option to get interent in dorm so im a sucker and bought it.
and for the goodle voice, hmmm i have it on my laptop and it works with this internet. dont know if it will be different with G2 but we shall see.
I tried Dolphine HD and Opera and still having the same issue. it only ever pulls up "web page cannot be displayed" The Internet guys out here said it was my browser. i confirmed with tmo that the browser is the same for the G1 and the G2. yet it works with G1 and not G2. and still wont work with any of the new browsers. Im stuck and this blows!!!

Related

Opera crashes and Internet connection probs with TP2

Hi all,
I am loving my TP2 but have a couple of annoying issues. anyone else experiencing the same...?
Firstly Opera keeps crashing. Tends to happen when trying to log in to a site. www.facebook.com mobile site is fine but crashes if I try to log in to the full site. I downloaded Opera 9.7beta and it does the same on that one too.
Also my internet connection keeps dropping. If downloading emails it might download the headers then lose the connection. Sometimes pressing send/receive gets it back online but othertimes it wont connect again until I go in to comm manager and turn the phone radio off then back on.
Frustrating problems that I didn't expect from a brand new device.
Never tried logging into the full site. I tried it right now but it I can't even input my username. So I gave up. Using the mobile site is just as good. I don't think it can handle the full site anyway.
I have never lost my connection in a good reception area. It could be your area or your carrier that has a weak reception. Try in a different area or try the phone using another network or carrier. Ask a friend to help you that uses a different network.
Make sure they are ok with you using data tho.
I had the same problem when logging on full Facebook site on my old Kaiser with Opera 9b1, it was crashing.
But on my TP2 using the included Opera, its working quite good without crashing.
Maybe you installed another sofware that uses all the memory ? just a random guess.
Looks like the HTC built in T-Mobile settings could be the cause.
The built in settings have a Proxy Server setting that I couldnt remove so I set up a new connection using:
general.t-mobile.uk
user
pass
And did not set up a static IP address. It seems to be stabler in the 20 mins I have used it and I can now log in using the WM Facebook program as previously it would not let me log in.
Hope that helps someone.
I'm back again for some help!
I have managed to get Facebook working and Opera no longer crashes using the new data settings I entered but I am still losing my data connection.
When I lose it I get the "Cannnot connect for an unknown reason" pop up box. If I clear it I can occassionally get the connection to then activate but usually I am having to cycle the phone radio within Comm Manager before it will go online. This is really annoying as if the box comes up it won't check for email till I OK the message and get the data connection working again.
I am using a T-Mob sim that worked fine in my Tytn II and checked all settings but all seems ok.
Could it be a faulty radio that keeps kicking me offline? Calls seem ok. I have dropped a few but have also had 30 min + calls so seems to be specific to data.
aerotec said:
Hi all,
I am loving my TP2 but have a couple of annoying issues. anyone else experiencing the same...?
Firstly Opera keeps crashing. Tends to happen when trying to log in to a site. www.facebook.com mobile site is fine but crashes if I try to log in to the full site. I downloaded Opera 9.7beta and it does the same on that one too.
Also my internet connection keeps dropping. If downloading emails it might download the headers then lose the connection. Sometimes pressing send/receive gets it back online but othertimes it wont connect again until I go in to comm manager and turn the phone radio off then back on.
Frustrating problems that I didn't expect from a brand new device.
Click to expand...
Click to collapse
I had the same problem when i first got mine had to do 2 hard resets before it went away, after it returned again i just started using the energy rom and never looked back
Opera 9.7 beta
I tried installing the new Opera beta on the unlocked/unbranded Touch Pro 2 it either doesn't start getting stuck at the splash screen or it starts and then crashes after a click or two. I am unable to use it at all. Anyone else experiencing this problem?

East Coast Trains - Browser Problem with wifi hotspot?

OK so this is bigger than the title I think but I can't be the only person with this issue.
Here in the UK I use the East Coast Mainline train service into and out of London. On that service they offer free wifi and having used it time and time again, it works OK.
But my Desire doesn't like it.
The service works by letting you connect and then redirecting your browser to a log on page where you need to enter your registered email address. Again on other devices this works fine
But on the Desire I am getting an error on the redirect saying that there is a problem with the server. From my laptop, I am having no problem reaching the server to log on.
So I can't use the service.
Now my guess is that the browser is somehow trying to render a mobile version of the page or something so I have tried both the built in browser and Dolphin HD but still the same error.
Now I know that some other hot spots use similar redirected web pages so maybe this is a problem with them. I have not come across any others yet so don't know.
So have anybody else come across this either on the trains I use or with hot spots in general and if so, is there a work around?
Thanks
Sorry if I'm pointing out the obvious but have you put Dolphin into Desktop mode when you tried it?
aljwatson69 said:
Sorry if I'm pointing out the obvious but have you put Dolphin into Desktop mode when you tried it?
Click to expand...
Click to collapse
From what I can see, this is the default setting (I assume you mean the "Mobile view (GWT)" setting)
Has this got something to do with the desire not having proxy support?
Have the same issues in hotels but my iPhone connects no problem.
-------------------------------------
Sent from my HTC Desire
Not quie. If you press Menu and go to "More", and then click "Settings", there is an option called "User Agent". You can change this to Android, iPhone or Desktop. I'd give Desktop mode a go if it's not already on there.
aljwatson69 said:
Not quie. If you press Menu and go to "More", and then click "Settings", there is an option called "User Agent". You can change this to Android, iPhone or Desktop. I'd give Desktop mode a go if it's not already on there.
Click to expand...
Click to collapse
It's worth a try
Has this got something to do with the desire not having proxy support?
Have the same issues in hotels but my iPhone connects no problem.
Click to expand...
Click to collapse
I think most paid for hot spots use these browser redirects when you first connect. I don't think it's a proxy thing though because you would have similar issues on some browsers on laptops etc
Can't find that option in settings anywhere! Is in in the menu option when in the browser?
-------------------------------------
Sent from my HTC Desire
Gooner4_1998 said:
Can't find that option in settings anywhere! Is in in the menu option when in the browser?
-------------------------------------
Sent from my HTC Desire
Click to expand...
Click to collapse
Yeah, just double checked I gave the right instructions and it's definitely in there.
Can't find that option in settings anywhere! Is in in the menu option when in the browser?
-------------------------------------
Sent from my HTC Desire
Click to expand...
Click to collapse
Yeah, just double checked I gave the right instructions and it's definitely in there.
Click to expand...
Click to collapse
Not on mine either, are you using a custom Rom?
-------------------------------------
Sent via the XDA Tapatalk App
eltigroUK said:
Not on mine either, are you using a custom Rom?
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
No, but you know we were talking about the Dolphin HD browser, not the standard one? Sorry if there was any confusion.
It's certainly showing as an option for me so I will give this a try next week and see if it makes a difference.
The problem however is not so much not being able to connect but how the Desire behaves when it finds an open wifi connection with no internet.
What I see is that the device associates to the wifi and gets an IP address.
Because it now has a live wifi connection, it stops using cellular data (3G, GPRS etc).
But because that wifi connection does not allow onwards connection to the internet (because I can't log in via the web page), nothing syncs! So for the duration of the train journey, the phone is not syncing mail etc.
The work around here is to remember to turn off the wifi before I get on the train and back on when I get off but that's a pain to remember each time.
I tried changing the user agent to Desktop (on default browser) as described here but had same problem trying to connect.
http://lifehacker.com/5547037/change-the-user-agent-on-an-android-phone
Possible Solution
Long time lurker and have registered to try and help you out.
I had no problem with other phones on East Coast WiFi until trying to connect with my Desire.
After some messing around this is what you can do;
Try to connect as normal on the default browser and you'll receive the certificate error.
Clear that and input httpwwweastcoastwifi.train/ into the address bar. As it won't let me post links insert the usual Internet punctuation.
You'll then be able to log into the welcome screen as normal and access the internet.
Save the above address as a bookmark to save typing it in each time.
Strangely the access in the East Coast Lounges don't folllow this malarkey and you can just access the Internet without inputting any user details.
Hope it works for you.
Pete
PeteMc99 said:
Long time lurker and have registered to try and help you out.
I had no problem with other phones on East Coast WiFi until trying to connect with my Desire.
After some messing around this is what you can do;
Try to connect as normal on the default browser and you'll receive the certificate error.
Clear that and input httpwwweastcoastwifi.train/ into the address bar. As it won't let me post links insert the usual Internet punctuation.
You'll then be able to log into the welcome screen as normal and access the internet.
Save the above address as a bookmark to save typing it in each time.
Strangely the access in the East Coast Lounges don't folllow this malarkey and you can just access the Internet without inputting any user details.
Hope it works for you.
Pete
Click to expand...
Click to collapse
Good man
I was on the train again today and even messing about with the agent ID, no joy. I did spot the certificate error though so wonder if the Desire is not happy with that.
In the meantime I have tried the phone on other hot spots that have a browser log on screen and it has worked fine.
So it looks like East Coast has an odd setup but I am back on the train on Tuesday morning so will try the above then and report back
Many thanks
No problem, hope it works on Tuesday.
It works!!!!
Thank you so much for this.
In the end, I ended up setting up a bookmark for the URL you gave (eastcoastwifi.train) and then going straight for that. This then avoids the need to cancel the invalid certificate first.
As soon as I clicked said bookmark, I was presented with the correct East Coast log on screen and then bingo. Free WiFi
Of course I had forgotten just how slow it was on the train but never mind.
Again. Many many thanks
Pleased to hear it worked, I wonder many Desire users have just given up! As for the speed on East Coast, I suppose the best thing you can say is that its free and there's usually a 3G reception if all else fails unlike West Coast.

[Q] Android and WiFi with redirects

Posted this in another forum, but you all are the experts. Impossible for me to access my work WiFi because of redirects (splash screen to accept use parameters).
Wondering if a custom ROM fixes it or if there is another solution.
Having an issue connecting to WiFi with Evo updated via official release of 2.2. I couldn't access it via 2.1 either. It's an odd network designation.
However, the iPhone can connect once I okay the error message.
Is there a work around that you may know about? Web search basically told me that the protocol is old and useless and that it should be changed. That is not possible.
Network designation is 1.1.1.1. I was unable to add links clarifying this because I am a new user.
Well Android can not connect to 1.1.1.1 addresses / networks / redirects. However the iPhone can. Is it inherent to the Android, or is there an app or tweak to get it to work.
This message ends by saying it will be fixed with Froyo.
Still can't post links to show what I mean.
Steamliver I just did a Google search for "Android 1.1.1.1" and this was the top result: http://code.google.com/p/android/issues/detail?id=1597
I'm guessing this is the problem you are describing. Sounds frustrating and it has been going on for a long time. The newest post at the time I'm writing this recommends installing the Fennec browser (Firefox for Android, basically) and that worked for the poster.
If you have a laptop you could bring to work and tether via USB, I wonder if that would work? Just a temporary work around to use the phone to establish the wifi connection, then view the browser redirect on the laptop, accept, and then maybe you would be good to go?
Also, the simplest thing might be to call the IT department and ask them for help. Given Android's growing market share, one of them probably already have an Android phone and a fix for this problem. Good luck.
I have tried firefox and that did not solve the problem, does anyone have another ideas how to solve this.
It seems that 1.1.1.1 is locked in the android.
/Mike

Problem with Wifi hot spot

HI all.
At my work place we have open wifi hotspot. Only thing i need to do to use it is to register on it when connecting for the 1st time, when doing it on laptop it simply pops website, where i need to enter email adress and my age, is one time operation (it records MAC adress i guess). I cant get it done with my Desire, i can see network, but it wont let me open any website, tried different browsers but no luck.
Any clues?
Thanks
Most sites with free access require you to leave the registration page open, then open a second window to browse. So open new window from menu and try that?
I cant even load 1st page, and yes tried new window, changed user agent too. No luck. Bit annoying as im working on the kitchen and could have spotify running all day long, with my 500mb worth data plan that aint an option. I went through quite few different roms alredy, started on stock desire one, now im on latest OpenDesire. My mates Nokia works just fine, web browsing, radio, youtube and so on.
Thanks

web network login lost quickly. - is it an LG thing

I haven't. Had this problem on android and not since iPhone 3g years ago in college. Here is an example - you go to, school, hospital, wherever and log in through their website. Click accept to the rules and bang u r riding waves. But 10 minutes later after not being on your phone, class is done, etc you open your browser and... U want to throw the phone - now its time to hit retry, which never works, so u have to open another page to something different than Google until the website login page comes up and you can sign in by hitting accept again. I Sat next to my wife and we tried the same pages, ate lunch, opened up and her note 2 would surf no issues, my LG g3 lost connection and had to,back to the accept/login screen. So is it a setting, LG thing, or android 4.4 thing, please save my sanity and data plan.
Stew
Sent from my phone
stewbuntu said:
I haven't. Had this problem on android and not since iPhone 3g years ago in college. Here is an example - you go to, school, hospital, wherever and log in through their website. Click accept to the rules and bang u r riding waves. But 10 minutes later after not being on your phone, class is done, etc you open your browser and... U want to throw the phone - now its time to hit retry, which never works, so u have to open another page to something different than Google until the website login page comes up and you can sign in by hitting accept again. I Sat next to my wife and we tried the same pages, ate lunch, opened up and her note 2 would surf no issues, my LG g3 lost connection and had to,back to the accept/login screen. So is it a setting, LG thing, or android 4.4 thing, please save my sanity and data plan.
Stew
Sent from my phone
Click to expand...
Click to collapse
probably an network thing after 10 min of inactivity it breaks the connection, you wife's note was probably syncing something in the background, so the inactivity wasn't quite as long it is that or you have ennablede the option to shut down wifi when screen is off(settings/wifi/settings/keep on durring sleep/always
I knew someone would try and say that even after it happening at multiple places and having a good test proving it. If your answer is the case, then what is her phone doing that keeps he continual, connection? Bc I can't stand this and need to,make it happen on my phone. My shoutcast is doing it too. I open Pandora to fast forward and it says connection lost and Pandora starts playing a different song than what is still playing on the shoutcast. It is not a shoutcast or network issue if I loose network connection everytime on different networks and never had the issue before with other tablets and phones except a ijunk phone5 years ago. Shoutcast streams a link sent to it, My phone should not drop the connection regardless. I don't loose WiFi connection to my house and it logs in no problem. Its the way my phone is handling the network connection. Ok maybe u r correct, in that other phones sends a continual ping, but how to fix my phone. Oh now that I think,about it, I lost connection 3 Times last night at work if my screen was off for more than a minute or so with the Amazon chat customer service for a return. I had to put my screen on no-time-out to finish the chat. This network feature to hold a connection at school years ago was one of my favorite things after coming from,iPhone. No need to mess with connecting every time if u stayed in the building.
Please pardon my thumbs, oh and the WiFi on when screen off was oem set to "on"
Solved - So Verizon tier 2 support said it was an anti virus app closing the connections. I didn't have anything which reminded me to get something good for avg i suppose. Anyway he said likely myVerizon security which I didn't set up. Anyway I downgraded and used the flash tool method to go to 10b, rootee, then used titanium and uninstalled everything on the safe bloatware to remove list. All is work now, I did have 30 minutes last night where I kept looking and instantly regaining home WiFi while watching videos on a website, no YouTube app. Networks that require web login looking connection is solved. Also, pandora issue is solved

Categories

Resources