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Hi Everyone,
There has been a lot of discussion about the best way to use email on a smartphone like the Tytn. Does everyone use the IMAP protocal for best results?
Personally, I get A LOT of mail for work and I would love to find a way to get the mail I want but not have to deal with junk mail and other emails that are automated on our side workwise.
Any suggestions?
ackerchez said:
Hi Everyone,
There has been a lot of discussion about the best way to use email on a smartphone like the Tytn. Does everyone use the IMAP protocal for best results?
Personally, I get A LOT of mail for work and I would love to find a way to get the mail I want but not have to deal with junk mail and other emails that are automated on our side workwise.
Any suggestions?
Click to expand...
Click to collapse
is your work email PUSH email? or just pop3?
walshieau said:
is your work email PUSH email? or just pop3?
Click to expand...
Click to collapse
Hey walshieau, Thanks for getting back to me. My email is a simple pop3 account.
ackerchez said:
Hey walshieau, Thanks for getting back to me. My email is a simple pop3 account.
Click to expand...
Click to collapse
if the email server supports IMAP then use it....
Or to get full functionality, rent an exchange server mailbox from someone like 4smartphone (for about US$50 per annum) and get push email etc.
IMAP generates a lot more traffic than POP3. Just fetching a single
mailheader (send/receive when there is 1 new mail) yields over 10 kB more
traffic in IMAP. As my one subscription is limited to 10 MB/month, thus
using POP3 makes much more sense (speed could also be an argument,
altought even in GPRS it doesn't differ that much). Conseqently, I have
different entries for the same mailbox (currently: 3 IMAP, 1 POP3).... but
this also has to do with my question:
How do you guys work with different outgoing mailservers?
I have duplicated my mail account 4 times: once for each outgoing
mailserver I want to use. I then just make sure I have selected the
correct mailbox prior to starting a new message. But this hardly is an
elegant solution (I have to fetch mails for all of the accounts to keep
them up to date). As the different mailservers have no log in, I cannot
use them when not accessing via that particular provider. I have been
looking at some mechanism to hack the hosts file, but the tool
"pockethosts" isn't very well suited for this purpose (and haven't found
anything else).
Jörg
email
Hi, I'm currently using 3 email addresses on my phone plus the sync with my pc.(and home pc)
All I've come up with so far is to set all email pop/imap to only download headers, (and 2 of them only set for the last 3 days only),then I need to "select" manually what email I want to read and download them, the rest I leave for outlook to look after on my PC.
At the end of the day I finish up with a lot of "unread" emails on my phone, BUT once sync'd with pc they are all copied across anyway, just in my "outlook" folders, not my phone email accounts, if all that makes sense.
Any replies of forwards on my phone from any email includes my signature "email" that I prefer to use.
ie seperate work, personal etc
cheers
fadge
Server side filtering may be the answer for you.
http://www.modernnomads.info/wiki/index.php?page=Server+side+e-mail+filtering
gmail
I went to Gmail. Now it front-ends 4 different POP3 accounts, and with the spam protection it has it saves me from deleting a lot of crap. Only downside is that although I can read all my email on my Hermes, I can't really manage my Gmail account the way I want from the native mail client on the Hermes. No worries, I can always use the Mobile Gmail java app or go through IE to the mobile Gmail website. It's working for me...ymmv.
Seeing how HTC have now screwed up email storage so that once the email is deleted from the original source it is also deleted from the phone, is there a way to save certain emails in another folder?
Or does anyone know if HTC are aware of this problem and are working on it? It started after the Froyo update.
The way you're describing it, it doesn't sound like HTC (or Google) screwed up anything.
If I delete an email from the server, I would expect that same email to be deleted on my phone. This is the very definition of "synchronization". Whatever happens on one device will happen to every other device that synchronizes with it.
If you intend to keep an email, why would you delete it off the server?
Why not create an archive folder to store the emails you want to save and then set up your phone to sync that folder? Or just leave it in your inbox. You can choose to flag it if you want to be able to spot it faster.
Btw, you didn't mention how you're connecting to your email. Exchange, POP, IMAP?
I'm connecting with POP. Now up until the Froyo update I could leave emails on my phone for as long as I wished by setting the Send & Receive settings - Download Options - By Days - All and it made no difference. Since the update it deletes the phone's inbox whenever I delete mail from the server it came from.
I won't go into why I delete from that server - it's to do with having access to mail on three different devices and how they collect it.
There are ways around it but it means having to delete things manually from the server and making sure a few are kept until I don't need them on the phone any longer.
Can I save emails on the phone in another folder that I create?
It doesn't sound like you should be using POP3 at all. POP3 is suitable if you access your email using one client only. Once you access your email server with POP3 from more than one client, it just gets very messy. Each client's inbox contents will be different from one another.
If possible, you should always connect via IMAP4 or Exchange. As a plus, they allow you to synchronize folder structures.
I've always found that POP3 causes a lot of trouble for me. Always end up with mysteriously deleted emails on either server or client.
I understand what you're saying, but if I use IMAP, does that not mean that the emails only stay on the phone as long as they are on the server, leaving me in the same predicament?
At the moment, I have all my email go to a webmail service. From there it fwds to my ISP and from there to my home computer where it remains permanently. Now, at the same time, I have a laptop that gets the mail from the webmail and then deletes it off the server. I also have my phone which gets the mail from the webmail but leaves it undeleted so the laptop can also get at it (once it's on the laptop, I don't care if it's on the phone). BUT, there are some emails that are good to have saved on the phone like flight info, etc for when I travel for work.
Not as confusing as it sounds and this works best for us as my wife and I share the address and we can see all the mail at any time on any device.
From what I understand of IMAP, once it is deleted from the webmail, it also disappears on any computer that is using IMAP. I want to make sure that certain messages are on the hard drive of any device at any time.
If you know better, then I'm all ears!
First, yes, using IMAP will mean that deleting the email off the server will effectively delete it off your phone.
But I still think you should use IMAP but just change your behavior a bit.
- Connect via IMAP with your PC and your phone.
- Create 2 folders under your Inbox. Name it appropriately. (eg "Attn needed" and "Archive"). Remember to setup your email clients on both your PC and phone to sync these folders as well.
- If you have any emails where action is required, then leave it in your Inbox or put it in the "Attn needed" folder.
- If you have any emails where you just want saved, then put it in "Archive" folder.
- Delete emails only when you're absolutely sure you will never need them.
It sounds like you delete your emails because you don't want to use up all your server space. To get around this, just do the following. (I'm assuming you are using MS Outlook but you should be able to do this with other email clients like Mozilla Thunderbird, etc)
- Create a Personal Folder. In Outlook, these are *.pst files. Name it appropriately. (eg. "Old emails")
- Every month or so, just do a quick cleanup by moving all the mails you don't want on the server into the Personal Folder which is saved locally on your PC. (Keep in mind that the moved mails will no longer be available on your phone as well.)
Alternatively, try the following. This is easier and more automated. But depending on your needs, it may not be appropriate for you.
- Connect via IMAP with your PC and your phone.
- Create a new Gmail account.
- On your PC email client, set a rule so that each new email gets forwarded to the Gmail account.
- This way, you can delete mails off your phone, PC, or server as much as you want. A copy will always be available in Gmail. As a bonus, the search feature in Gmail is just great. (If you want to save all outgoing emails as well to Gmail, just bcc yourself on your emails)
- For emails that needs your attention, just flag it. In the HTC Email application, you can filter out all the flagged emails by sliding over to the "Marked" tab.
OK - thanks for all the advice. I will start having a go at those ideas and see how it works out.
simon12 said:
OK - thanks for all the advice. I will start having a go at those ideas and see how it works out.
Click to expand...
Click to collapse
Simon,
The fact that the device can't store emails once they come off the server is total bs. In fact, I have the same problem which DID NOT OCCUR when on 2.1. As soon as I put froyo on it started to happen.
THIS IS NOT NORMAL!!! All my blackberries never did this nor did my desire on 2.1. There is something wrong with froyo on certain devices and HTC does not have an answer yet.
Go to your setting in outlook and check off the 'leave emails on server' option for 3,7 or however many days you think you need.
Cheers.
I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.
I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.
simon12 said:
I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.
I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.
Click to expand...
Click to collapse
Can you believe that these clowns are calling it a 'feature?'...they honestly must we're stupid or something. How can auto-deleting emails be a 'feature'??? Why cant I simply delete them myself like on Gmail? ALso if this is a 'feature' why is it then that some handsets do it while others don't???
OK, so I know that the stock Android and HTC mail apps both support IMAP (in a limited fashion), but they (and every other third-party client I've tried to use) lack ALL of the features below that are commonplace on a "full" desktop client that IMO is essential to use e-mail effectively:
K-9 is the only one that has most of the features outlined below so I am using it for the time being, but it lacks an online search facility which is a must for me to find old messages whilst I have a connection.
True offline support (read, search and reply to "already-synchronised" mail offline - draft facility to save for sending later)
Copy sent items to an IMAP folder automatically - important so that all sent messages appear in the same IMAP folder no matter if they've been sent from the desktop or phone.
Multiple selectable IMAP folder polling (I may have server-side rules that deliver mail to other folders apart from the root inbox)
...and most importantly:
Online server-side search (similar to the GMail app) - it's no good being able to simply search synched mail - I only sync the last 25 messages in each folder to keep polling times low
Is there any client that satisfies all of the above?
The GMail app is the only one I think that does all of these (albeit that it's not IMAP), but I have a work IMAP account that I want to interact with directly without forwarding etc. to another GMail account etc.
If there isn't one out now I doubt you'll find one
I've added a Google account to my WP7 (Using the Google, not Exchange/Outlook method). Emails sync to it fine but when I delete them from the phone: they aren't getting deleted in Gmail itself. I've waited maybe 30 minutes... Is this normal and I have to use Exchange/Outlook or what?
Edit- Ahh never mind. Apparently the "Delete" function does not trigger a sync... I manually sync it and they go away.
Yah it won't sync and delete off server right away. I'm pretty sure its based off the account sync setting. If you have it receive mail every 30mins, maybe thats when it will sync the deleted items as well. I just tested it, and it took about 1 minute for it to delete off server (mine is set to receive mail as it comes in). That way it doesn't sync every time you delete one email, then again when you delete another, it waits a certain amount of time then sync's the changes.
With my Yahoo, which can only be set for every 15mins as the fastest, I think thats when it does it.
That's exactly how mine's set, too, but since I didn't have any emails come in after I deleted it- it never sync'd.
GMail on Android didn't act like this- it'd go ahead and process item moves, deletes, etc... right away.
Yah I remember that on my Android as well. It was nice, but not really necessary to be instantaneous. Maybe they will implement that in the future?
You said yours wouldn't even sync the deleted items at the chosen sync interval because there was no new mail? Mine deletes from the server, new mail or not.
No, I meant mine is set to push. No new mail = no sync trigger.
If I set it on an interval it would but then it's not push.
For me i always have to tap the sync icon before quitting the mail ...
.... and so far its going good.
edit....running some tests
Deleting email messages from your phone does not delete them from Gmail (it does not move them to the Trash folder/label), even after syncing. If you log in to your Gmail account online, you will still find all of the "deleted" messages in All Mail.
This is due in part to the way the WP7 client works, but also because of the way Gmail implements folders as labels. Basically, all the WP7 client does is tell Gmail to remove the Inbox label from the message. In Gmail, that is not the same as deleting it. The Trash label is special in Gmail, and applying that label causes all other labels (including the All Mail label) to be removed, and the message gets flagged for permanent removal after 30 days.
If you delete messages on your phone, you will need to periodically log into your Gmail account through a browser to purge the old mail from All Mail, or it will continue to sit there. It's actually pretty easy to tell which messages in All Mail have been deleted by phone, because there will be no Inbox label indicator on them.
Well it's working at me..
You have to config imap at your wp7. That is the only way to sync correctly
RoboDad said:
Deleting email messages from your phone does not delete them from Gmail (it does not move them to the Trash folder/label), even after syncing. If you log in to your Gmail account online, you will still find all of the "deleted" messages in All Mail.
Click to expand...
Click to collapse
I'm not complaining about the Delete vs Archive thing. I actually like the way that works.
I'm complaining that when I Archive, Delete, Move, whatever... On Gmail on Android... The function gets synced. It doesn't want until a new sync, like on WP7.
OK, that makes sense. When I first set up my Google account on my phone, I used the as items arrive sync setting, and deletes were synced immediately. I'm not sure why it didn't work for you. But that was a while ago, so maybe something has changed.
TexUs said:
No, I meant mine is set to push. No new mail = no sync trigger.
If I set it on an interval it would but then it's not push.
Click to expand...
Click to collapse
The only PUSH for GMail is using Google Sync, which is ActiveSync, which means you have to set it up like an Exchange Server. Using IMAP is not PUSH, and POP3 certainly isn't.
RoboDad said:
Deleting email messages from your phone does not delete them from Gmail (it does not move them to the Trash folder/label), even after syncing. If you log in to your Gmail account online, you will still find all of the "deleted" messages in All Mail.
This is due in part to the way the WP7 client works, but also because of the way Gmail implements folders as labels. Basically, all the WP7 client does is tell Gmail to remove the Inbox label from the message. In Gmail, that is not the same as deleting it. The Trash label is special in Gmail, and applying that label causes all other labels (including the All Mail label) to be removed, and the message gets flagged for permanent removal after 30 days.
Click to expand...
Click to collapse
It has nothing to do with how WP7's client works. It works like any other IMAP client. Yahoo! tried the "WP7 Client" excuse and lost that battle. It's 100% due to Google's folder implementation. Most IMAP clients have to be coded specifically to work with Google's servers, because they use basically a proprietary label/folder structure due to their Label system (which is designed first and foremost for browser use, not client use).
GMail is a nightmare to work with in an IMAP client (many people agree, those who are used to it won't really care to agree or disagree).
If you delete messages on your phone, you will need to periodically log into your Gmail account through a browser to purge the old mail from All Mail, or it will continue to sit there. It's actually pretty easy to tell which messages in All Mail have been deleted by phone, because there will be no Inbox label indicator on them.
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Click to collapse
That's cause All Mail is your real inbox, and Google does nothing but adds flags to mails. These flags correspond to labels and the only thing you see in the other folder are really copies of the other mail. When working with GMail through a web client it doesn't copy anything, it just sort of links everything, so if you delete a mail it simply removes the labels and moves the real item from All Mail to Trash.
Since standard IMAP clients do not support labels, they have to create a folder for each label and download a copy of that message in each of those folders. Furthermore, since they don't support the labels (again), when you delete an email from Work the IMAP client is dumb and has no clue that Work is only a Label and that same mail is also flagged for "Marketing" and "Travel", as well as "All Mail."
So, you end up with the Work copy going to your IMAP client Trash (not the Gmail Trash), and a copy still sitting in "All Mail", "Marketing", and "Travel."
When you perform a sync/reconcile the GMail servers may see the "Work" email is gone, but it doesn't mean delete this mail to the Gmail Servers. It means "Remove this Label from this email." And going by that statement, I can confirm that your information is wrong about knowing which mail was deleted. For people with Filters on their Gmail Account and nested Labels (Social Networks/Facebook etc.) it will only remove the Label that corresponds to the folder you deleted the email from in MOST IMAP clients (some code to work with Google's service in a specific manner). Most IMAP clients (even Microsoft Outlook, and IIRC Mozilla Thunderbird as well) had to push out major updates to their apps to cope with GMail's IMAP implementation (or rather, the Folder to IMAP coupling of GMail).
They have to map the IMAP Trash Folder to Gmail's Trash folder and make sure the emails are properly linked so that when one is deleted, everything goes to trash which stops the user's All Mail folder from growing to a ridiculous size (and is terrible for Junk Mail that gets through the Junk Filter and may be labeled). Should not have to jump into two clients just to delete an email
That is why you have to do twice the work.
Gmail is terrible for IMAP because it forces most IMAP clients (unless specifically coded to handle Google's service) to download a ton of redundant data and the folder structures are terrible.
It has nothing to do with WP7's client...
POP3 with GMail in Outlook, etc. with a fast (i.e. 5-10min) Poll Time is great (their servers are stable and fast). IMAP? Terrible...
Use AIM with IMAP and that's the way most services work. When you delete the mail, it actually deletes, and the folder structures are uniform and pretty much standard.
Google does this because they datamine emails (they don't personally read them, but they data mine them for targetted advertising, etc.). It's also why they had to make a specific GMail app for Android, even though Google Mail supports POP3, IMAP4, and ActiveSync (with HTML Mail support).
So, to end this long boring post... That's why I find it better to use POP3 or ActiveSync for GMail. IMAP with Gmail forces your phone to download a lot of redundant data which ups the battery life implications of GMail IMAP compared to i.e. AOL/AIM Mail IMAP (Yahoo! is terrible, and I haven't used it in ages so I cannot attest to how well theirs is implimented even without the data leak issue).
I know how Google handles it. I like how they do it. It fits in with their philosophy of, "Archive, don't Delete"... So for me, if using another client- clients don't have an "Archive" button, just a "Delete" button.
If I'm using Gmail in another client, I want my emails Archived, not Deleted (current behavior). I'd be pissed if Delete actually moved them to Trash.
So my gripe is not Google in that regard at all. I both like and understand why they do it.
N8ter said:
The only PUSH for GMail is using Google Sync, which is ActiveSync, which means you have to set it up like an Exchange Server. Using IMAP is not PUSH, and POP3 certainly isn't.
Click to expand...
Click to collapse
The downside to that is you lose your calendar, right?
I think I could manage that. I don't need Calendar SYNC (I never refer to it on a desktop or anything)- I just need it backed up. So I can add my Calendar via my Live account.
I might do this method. It begs the question though, what method does the "Google Account" use in the background?? Something like IMAP?
Edit- well shoot... The Active Sync Google connection syncs the calendar, too. What the hell is the "Google Account" advantage, then?
I all,
I search to set up my inbox for delete really delete my mails, no archive.
My account was set up as a "GMAIL account", I have tried with activesync account too since I have read this thread but ... it's the same problem
No "Archive" menu, juste "delete", and no way to really delete ?
Is somebody have a solution?
Thanks.
See my post over on Microsoft Answers for a solution/workaround. Duplicated below as I am unable to post links due to being a new member!
The problem is with Gmail not MS, although MS could probably implement a 'fix' to workaround the problem that is Google's making, as some have suggested Apple may have done, but I have no experience of this as I do not use Apple products full stop.
Anyhow, there is a way to get this to work simply and reliably, although it does not work via Exchange ActiceSync, or at least I have not figured out a way of doing this yet.
If Gmail is set up via the WP7 inbuilt Exchange ActiceSync, uncheck email synchronisation under account settings, but leave Contact and Calendar checked if you use these. You will lose the Gmail Inbox.
Now, create a new account and enter the IMAP settings for Google and set your synchronisation interval as required. Your Gmail Inbox will reappear.
However, you're not done yet. You now, need to go into the Web interface for Gmail, go to Settings/Labels and untick Show in IMAP next to All Mail.
Now, goto Forwarding and POP/IMAP. Ensure IMAP is enabled, select Auto- Expunge off and then Move the message to the Bin, below it.
Now when you delete a message on WP7 they will appear under the Deleted Items label, but can easily be cleaned up to the Bin periodically via the web interface. Playing around with these settings will hopefully get you the behaviour you require. This particular way works well for me, as I it still gives me a recovery option if I accidentally delete something on my phone. The downside is that you essentially get two Recyle Bins in the web interface.
If someone works out how to do this via Exchange ActiveSync, or manages to refine this further, please let me know.
It's not perfect, but it does work. I hope this helps someone...
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you
Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you