Sprint Account Cloned - Calls to Cuba... - EVO 4G Q&A, Help & Troubleshooting

My sprint account has international LD charges to CUBA.....lol
http://www.theregister.co.uk/2010/09/01/sprint_phone_cloning_scam/
Has this been discussed before?

i haven't seen any discussion on this. but im interested in seeing what comes up.
my family calls Cuba and i'd be worried they get dragged into a scam like that

Had some people call me claiming from Sprint technical dept about a month ago.
They asked me to repeat the code that I had just been texted so they could confirm data coverage in my area....
That code, was the pin reset sent by automatic "forgot my pin" link on the website.
I led them on for a bit telling them I hadn't received anything. Eventually they hung up.
They had spoofed the sprint customer care 800 number so when I called back I got the automatic attendant. I eventually got connected to the fraud department and talked with someone there. We joked around after confirming my account was safe. He said that this has been ongoing and there is a large group of people making these calls to unsuspecting sprint customers.
TLDR, don't ever give out codes/pins to unsolicited calls

wow...how do they think of things like that?
Swyped from my HTC Evo 4G on the MetroPCS 1X network!

Related

International Data Plan through Sprint *not* compatible with EVO

I talked to a Sprint rep via *2 to add the "Worldwide Data Plan" to my account. She asked me a few security questions and afterwards told me that I'm set to go.
After arriving in Korea, I checked my Sprint account online, and saw that the Worldwide Data plan was still under "services you can add" instead of "services you have."
After talking to a few more sprint reps over the phone, they concluded that the "World Wide Data" plan is NOT compatible with the EVO.
This is a huge blow to me as a Sprint store employee telling me that "of course, you can add the international data plan to the Evo" was the final selling point in jumping services to get what seemed like the best phone available to me - I am a frequent traveler.
Does anyone have any workarounds to this issue? "Tricking" Sprint to think that I own something else besides an Evo? If not, I'll have to return this phone that I love very much
A huge shame as I have NEVER experienced any of the screen separation/wifi/grounding/battery issues that others seem to be having.
Any comments are appreciated.
HTC Evo doesn't have the bands to be a world phone. It is not as if Sprint is refusing to sell you the service plans.
One of the reps told me that she added the plan and I was good to go before I hopped on the plane, and then they called me back AFTER I landed in Korea to tell me this.. haha. Thanks.
Before coming to Mexico I added the $40.00 Unlimited Data roaming plan, last night I checked online and I was being charged for data roaming so I called sprint and I was told the same thing that the plan was not compatible and I would be liable for 50 percent of the charges.

Evo and Unlimited International Data Roaming $40

Has anyone confirmed that this package can be added to the EVO? I have heard that it cannot be added, however it show as an option in my account. I will be traveling to Canada in a month and would like to know.
Will not work. On my evo so don't feel like searching and finding the thread but I spike to numerous sprint reps and their supervisors because they told me it would with before coming to korea, but they they left me numerous voice mails saying they are sorry for the misunderstanding and the evo is not a world phone.

Getting screwed by Sprint

I realize this isn't the Sprint forum, but trying to post in many places, so they get the hint:
I'm on my 3rd Epic 4g Touch phone. It's a great phone, but the first one I had wouldn't accept OTA updates. They replaced it with a phone with a broken camera.
Most recently, I can't get text messages from certain numbers. Yeah yeah, it's just texts, but in this day and age, I need to be able to receive text messages. I've missed work meetings, notices from the baby sitter, friends visiting from out of town, etc. Some of my friends have stopped inviting me to do things because it's too big of a pain to just send a text to everyone and then remember to call me.
Here's the real problem: Sprint won't do anything about it. I've had at least 3 escalated service tickets. I've spent at least 10 hours on the phone with customer service and tech support. Each time, they tell me they'll get back to me in 48-72 hours and they never do. When I call back, they tell me that they need to create a new ticket and it will be another 48-72 hours.
Today, the customer service rep told me that I needed to go into a Sprint store and have them look at the phone. I spent $5 in gas and 2 hours out of my work day to go down there and have a very sympathetic associate tell me that there's nothing wrong with my phone, it's a network problem. We spent the time testing my phone, and transferring my number to a different phone and trying it that way. (It didn't work.)
What can I do? Is there legal recourse? Can I take Sprint to small claims and get out of my contract? They've already told me that if I just end my contract and don't pay their outrageous fee that they'll just send my account to collections.
Thanks for any advice.
Know anyone who can take over your contract? I did that with USCC to avoid an ETF.
price1869 said:
I realize this isn't the Sprint forum, but trying to post in many places, so they get the hint:
I'm on my 3rd Epic 4g Touch phone. It's a great phone, but the first one I had wouldn't accept OTA updates. They replaced it with a phone with a broken camera.
Click to expand...
Click to collapse
I feel your pain. I've complained about missing calls/texts since I got the phone. I was promised it would be fixed with an update "any day now" for 2 months. I filed complaints against with with the BBB but nothing has worked to get me reliable service. I use my phone for work calls/txts and can't afford to miss things. I thought I would be in a better service area when I moved from WI to CA at the end of October, but I'm still experiencing the same very poor service. I'm living in a much more populated area but yet I'm roaming ALOT. My wife's phone (Nexus S) has the same issues as my ET4G. Constantly being in Roaming causes our batteries to get hammered, we're lucky to get 16 hours on a full charge.
Since we're constantly roaming, I've called Sprint and they still won't let us out of our contract without paying the ridiculously high ETF fee. They say we're in a "Good" coverage area. I've since started downloading movies to my phone and encouraged my wife to stream Netflix as much as possible. We hit 20gb of 3G Roaming Data last month... I hope it costs them a pretty penny for the data.
-Daryel
price1869 said:
I realize this isn't the Sprint forum, but trying to post in many places, so they get the hint:
I'm on my 3rd Epic 4g Touch phone. It's a great phone, but the first one I had wouldn't accept OTA updates. They replaced it with a phone with a broken camera.
Most recently, I can't get text messages from certain numbers. Yeah yeah, it's just texts, but in this day and age, I need to be able to receive text messages. I've missed work meetings, notices from the baby sitter, friends visiting from out of town, etc. Some of my friends have stopped inviting me to do things because it's too big of a pain to just send a text to everyone and then remember to call me.
Here's the real problem: Sprint won't do anything about it. I've had at least 3 escalated service tickets. I've spent at least 10 hours on the phone with customer service and tech support. Each time, they tell me they'll get back to me in 48-72 hours and they never do. When I call back, they tell me that they need to create a new ticket and it will be another 48-72 hours.
Today, the customer service rep told me that I needed to go into a Sprint store and have them look at the phone. I spent $5 in gas and 2 hours out of my work day to go down there and have a very sympathetic associate tell me that there's nothing wrong with my phone, it's a network problem. We spent the time testing my phone, and transferring my number to a different phone and trying it that way. (It didn't work.)
What can I do? Is there legal recourse? Can I take Sprint to small claims and get out of my contract? They've already told me that if I just end my contract and don't pay their outrageous fee that they'll just send my account to collections.
Thanks for any advice.
Click to expand...
Click to collapse
It states in the contract that service is not guaranteed 100% of the time and that network issues and device defects do not factor into that.
I've seen this issue before and it is indeed something in the network, if two different devices are exhibiting the same issue.
If you don't mind me asking, where are you located?
Do you have a discount on a family plan? You can get the etf fee waived if so.
I've had customers with this issue that have had similar problems getting it resolved, and a new phone fixed the problem. Since that clearly isn't given your description, I have a few suggestions.
1) try adding the numbers that can't text you to your blocked ptn list on sprint.com or through the phone. Once they are added, wait a few hours and remove them. Totally a shot in the dark, but worth a shot.
2) try enabling tight integration with Google voice. If they text you at your number once it's integrated with Google and the texts still don't work, the problem is on their carrier's end.
Sent from my SPH-D710 using xda premium
Fix for possible Sprint Google Voice integration issue?
I have had the same problem with sending & receiving texts since 11/2011. My Sprint # is integrated with Google Voice & somehow a few of my contacts ended up being marked as spam. Spam doesn't get routed to the native SMS, it is in the GV spam folder. Mark them as not spam & they will come to your inbox. Another issue may be in the contact's individual GV settings. Check to make sure they are not being blocked & that the boxes for sending their communications to your phone are selected in your GV settings for the contacts in general as well as individual contact settings on at www.google.com/voice
Use google voice for texting. It runs through the internet instead of sprint so it works. I don't have many problems with texting normally, but I use voice 50% of the time because its 100% reliable.
I have the same issue. With ALL my contacts from Verizon. The issue got assigned a "case number" by Sprint. That was 48 hours ago...still waiting. So frustrating.
Sent from my SPH-D710 using xda premium
revamper said:
Use google voice for texting. It runs through the internet instead of sprint so it works. I don't have many problems with texting normally, but I use voice 50% of the time because its 100% reliable.
Click to expand...
Click to collapse
Though a bit of an annoyance when you suddenly realize you've missed a text/call, this is what I do. Whenever my phone is being sloppy I always check everything through Google Voice.
I've said it before: Google Voice integration (being able to use my Sprint number as my Google Voice number; http://www.google.com/googlevoice/sprint/) is the only reason I'm still with Sprint and haven't jumped to a provider with more reliable/faster network.
Just to let everyone know you cant dial international unless you dial 0 and bill it to you sprint account if you have this setup.
Some things I would try personally:
don't try and install root until all this is over
go to the contact list and export it to your external sdcard, I think it's a vcf file
remove sdcard
full odin factory flash to eg30
through the phone, do a full wipe back to factory
after that I would let the phone update itself to el29
create, on a computer, a new test gmail account and when the phone asks for your gmail, use the new one for troubleshooting purposes
call sprint on normal phone and tell them to fully reset your account and walk you through reprovisioning the phone
TURN ROAMING OFF
have someone text you that previously you couldn't receive texts from before
try texting yourself
You've done other things with google voice already. With the new email account, you can test if texts get through with a fresh account. That's to check if maybe some unknown setting in your original google account might be interferring. There have been some texts with myself and other people that simply fell into the black hole and I never received them or the other person never got them. The same thing has happened to google voice texting too so that's not perfect either.
Same problem here. Missed important calls, missed text, only to find out later after I receive a voicemail notification from a missed call. Text, well, you never find out about them...I called and *****ed about it myself, and I got the same response to take the phone in to a store, because it's probably an "antenna" issue, which we all know it's not.
Please let us know if you find a way out of etf , or whatever the solution may be. (Good thing I have my work blackberry from T-Mobile on me that always works...)
Sent from my SPH-D710 using Tapatalk

[Q] Charged for Malfunctioning Airave?

Has anyone been charged by Sprint for their Airave when it malfunctions? We got a free Airave a year ago due to our poor in house signal. It worked fine until about 3 weeks ago, and lights started flashing. We following tech support's instructions and they finally said it was malfunctioning and that they would send us a new one. When we got the new one (it only took about 3 days) we were to package the old one back up in the same box and send it via UPS back to them. Well, everything was fine until our last bill which showed we were being charged $125 for an Airave "Damaged Beyond Repair." Several calls have not resolved this issue as of now, but they are saying it the warehouse classified it this way, due to corrosion.
rando991 said:
Has anyone been charged by Sprint for their Airave when it malfunctions? We got a free Airave a year ago due to our poor in house signal. It worked fine until about 3 weeks ago, and lights started flashing. We following tech support's instructions and they finally said it was malfunctioning and that they would send us a new one. When we got the new one (it only took about 3 days) we were to package the old one back up in the same box and send it via UPS back to them. Well, everything was fine until our last bill which showed we were being charged $125 for an Airave "Damaged Beyond Repair." Several calls have not resolved this issue as of now, but they are saying it the warehouse classified it this way, due to "damage beyond rpair," but couldn't tell me exactly why. One supervisor said it was probably corrosion or liquid damage, but the waiver request came back denied without an explaination, only that it was DBR and she wouldn't or couldn't say what of the 5 items my device was classified for.
Click to expand...
Click to collapse
UPDATE: A call back from a different tech we talked to upchanneled the issue to his manager and that person made a decision that the charge was "unjustifiable" and gave us a $125 credit. The whole thing was weird, but now I won't going to Verizon over it after all.
rando991 said:
UPDATE: A call back from a different tech we talked to upchanneled the issue to his manager and that person made a decision that the charge was "unjustifiable" and gave us a $125 credit. The whole thing was weird, but now I won't going to Verizon over it after all.
Click to expand...
Click to collapse
Thanks for the update, put "SOLVED" in the thread title. Sucks that you had issues, Sprint reps have usually been very nice when I call, but then theres always the one a** that has to mess it up.
I would've replied to this, but I dont even have an Airave haha
Sent from my PG06100
Beyond Charged
rando991 said:
Has anyone been charged by Sprint for their Airave when it malfunctions? We got a free Airave a year ago due to our poor in house signal. It worked fine until about 3 weeks ago, and lights started flashing. We following tech support's instructions and they finally said it was malfunctioning and that they would send us a new one. When we got the new one (it only took about 3 days) we were to package the old one back up in the same box and send it via UPS back to them. Well, everything was fine until our last bill which showed we were being charged $125 for an Airave "Damaged Beyond Repair." Several calls have not resolved this issue as of now, but they are saying it the warehouse classified it this way, due to corrosion.
Click to expand...
Click to collapse
Not sure if you're a new user to the Airave or not but I figured I had better share this.
Oct. 2011 my wife and I switched carriers from a local carrier to Sprint, against my better judgement. I was a long time loyal Sprint customer from 1991-2002 until the digital switch. When we signed up this time we both got the Nexus S 4g. Thank God, because the only thing that saved us was the ability to use Google Talk over Wi-Fi throughout the next period of time.
I was working out of town 5 days a week and home on weekends at the time and from October to December Sprint nearly ruined my marriage and effectually ruined my good name and the state of my account standing because they simply could not get the two devices to communicate properly. We were experiencing things like missed calls, missed texts, no notifications of either, if missed call left a voicemail we would not be notified, texts would arrive 12+ hours after they were sent and Sprint decided we needed to implement an Airave in BOTH locations to improve reception. Unfortunately getting my roommate while working to cooperate with Sprint was virtually impossible, in hindsight, I'm glad he didn't.
Sprint never disclosed that every call going through the Airave was actually changed to an Airave usage minute that came off our then small plan because we were enjoying the unlimited mobile to any mobile minutes. It didn't matter if you were calling a mobile or a Sprint mobile even... every minute through an Airave ate away at your plan minutes. Our $169.00 bill became over $1000.00 in far less than a month. The use of it did decrease our connection issues but throughout the course of troubleshooting with support, executive services and engineers we determined the reason it helped is because the Airave had a single, hardwired MSID that all calls through it used that matched the cellular number that it was assigned. Because it isn't a mobile device it's MSID didn't have to differ from it's mobile number.
Sprint reluctantly refunded the majority of the excess charges, added the unlimited calling feature to the Airave and credited us for it's addition throughout the remainder of our contract and promised not to charge us an early term fee should we decide to take our service elsewhere. From October through April 2012 each my wife and I received 2 replacement NS4G's in spite of the fact that we asked to try something different back on October 10th and was REFUSED believe it or not because of HOW our order was placed. It was a web order that required an instore reservation and for some reason the store cancelled the web order and placed an entirely new order now requiring a deposit where my web order did not. In less than a week of receiving our 3rd NSG4 each, in March of 2012 we both knew the devices still weren't working and with the help of a couple engineers within Sprint, not only did we find the problem we also determined that Sprint was unwilling to admit it and certainly unwilling to address it or repair it.
In our area, our devices have their cellular number and an MSID that differs from it. When I would place a call to my wife, my MSID would receive it's necessary approval from the DSLAM but then the DSLAM proceeded to record a second, different MSID that it randomly assigned to me, her or our communication as you would have it depending on who was initiating the call. Then when the equipment handed off the approved network communication to the receiving end, the second fictitious MSID was handed off and not the originating MSID and because it had no actual communication associated with it, it would simply not notify the receiving party of any call, text or voicemail whatsoever. Not only that, but when the receiving DSLAM received the communication, it recorded a third, altogether different MSID through some dynamic assignment I would assume.
Starting in Feb or Mar Sprint then decided we needed to try new numbers with new devices which was this 3rd NS4G, assuring us both that neither of us would lose our original number since we ported them in, never receiving the benefit of the $125.00 port in credit they claimed we received back in December. All I remembered was a $400.00 bill in December 2011. We tried it and they found even with the new numbers the same MSID issue was going on which prompted the next decision they made which included different devices.
Sprint finally decided to try different devices sending us both used Galaxy S II E4GT's that we were told would be new. By this time, I was no longer working out of town and because we were no longer away from each other and I wasn't using my phone near as much the trouble wasn't seen as often so when we got the new devices it was almost like the issue was non existent. However, the several times I did travel the issue resurfaced immediately. I video taped the opening of the "NEW" devices because they both showed up in a FedEx bubble pack flexible envelope in tiny little boxes with batteries free floating in the envelop in their own plastic bags. No chargers, no headsets, no documentation, no disk with drivers, and no retail box. Both phones had cosmetic damages that appeared to be scuffs. Nicks in the plastic cases on the edge near the glass display and when we registered them on Samsung dotcom, I was sure to use the live representative to do so to make sure it was all documented. We were assured by Samsung that we wouldn't have any trouble receiving warranty service for a year.
Still experiencing the issue with different devices, new numbers and actively engaged engineers calling us to test services we thought for sure they would finally get the issue resolved. Then the time came to put our numbers back where they belong as promised and somehow miraculously Sprint not only lost my number but they continued to hold it hostage until December 2012 when the VP of Consumer Credit was finally forced to send me a "loaner" phone with my original number on it. She agreed to create us a new account with only our two original numbers on it sour current account wouldn't make us look like credit derelicts to any representatives we talked to for any service or support but instead of honoring her agreement, less than a week later, just following Christmas, we receive a letter from Sprint Legal Department telling us we had 30 days to find another carrier since they were deciding to exercise their right to terminate our contract.
Executive services left us hanging, none of our service ever worked as expected, our bill was never repaired virtually none of their representatives were completely honest or knowledgeable and on top of all that, their executives were equally dishonest and frankly I feel damaged irreparably because that period of time I will never get back, I felt like a project manager for them every step of the way because expected call backs would almost never occur and I was constantly prodding someone to do their job in a timely fashion. Over the course of 16 months I spent over 400 hours on the phone with someone from Sprint and we shall see if the Legal department makes good on, not only repairing the account's final status or if they will decide rather to leave the account until it can be written off rather than crediting the account as it should be...
I am monitoring the reporting at the different bureaus very closely right now because if I see any notice of any delinquency I am prepared to take this even further because I am almost certain I will have no problem finding a lawyer in a defamation of character law suit.
I hope your charges don't get nearly as bad as mine did.
Good Luck.
OH, and P.S. This is for Sprint, when I finally complete the project I've been working on I am certain you, like all the other carriers and ISP's, will be interested in utilizing it's functionality because it, if as effective as I think it will be, will reduce network congestion by over 90% by changing the way transferred data is perceived by routing and switching equipment along the path. Don't think you will receive any consideration whatsoever.
I just had the same issue. Took 4 calls to get a new unit, and once I did I thought I was OK. Well my bill showing 300 plus owed said another. Called sprint, guy said it was because I had an innactive unit that I was being charged for it. As last long ad I sent it back I would not be charged, per the rep. It has been a week since I sent it back and still looking for the charge to be removed.
Sent from my SPH-L710 using Tapatalk 2
WOW! I was going to put [SOLVED] in this post header, but maybe I won't now after some of the other comments that had unresolved issues. Very similar. No call backs...I had to call back each day they told me a call was scheduled (and none came). But for the work of one young service rep named James, who IS a concerned and valuable agent, I would have been stuck with that charge and as of today probably would have been a Verizon customer. Note, he missed a call back due to a family emergency. My wife wrote Mr Hesse a 2 page letter (no idea if he will get it) describing this poor situation, but praising the work of young James and his manager in keeping us.
On the subject of the minutes being used by Airave, I haven't noticed that because we have land lines and don't run up cell minutes at home, but I'll be watching that now because I was unaware of that.

T-Mobile IMEI Check WebService

Hi
I wanted to share a recent story with all of you, what happened with my experience. 4 months ago, I purchased an S3 from someone off of CL. I am extremely careful with purchasing mobiles from there, due to the possibility of getting screwed out of hard earned money that only benefits the person screwing you. Before I purchased the mobile, I did an IMEI validation through T-Mobile's web service, along with a couple more IMEI checks. T-Mobile's web service advised that the phone was not reported lost or stolen and that it was ready for activation. The other web services reported the same result, so based on what is supposed to be a reliable source of information, especially from the carrier itself, I bought the mobile.
GoSmart wouldn't add the phone to my plan because they said the phone had been blacklisted as lost and/or stolen. I told GSm that was impossible since the carrier who issues the device reported the phone clean. This started what turned out to be a 3 month battle between myself and T-Mobile. I phone them up, and after a bit of "we're checking, hang on" or "give me just a few minutes more as I am having to access another system", they informed me that indeed the phone had a lost/stolen insurance claim on it and that the IMEI was blocked. I escalated to a supervisor, only to be told the same information. I explained to them that had their web service been working at the time I used it, I would not have made the purchase. And for the next month, once per week, I continued discussing with customer service, along with checking their IMEI site showing that the phone was still reported clean. They advised me that Asurion claims and blocks do not show on the IMEI site, and I told her that the customer is in the dark about that, and there is no disclaimer on the site alerting anyone of this fact. I also wanted to verify #1 that I was not losing my mind, and #2 to make sure I was on solid enough ground to insist to be escalated to someone in TMo's IT department. I wanted someone to first explain to me why their web service was not accurate, and 2nd to make sure that someone who could make that change to their system got the ball rolling on fixing their web service so that some other unfortunate soul would have to go through what I'd been through so far.
Enter Alisha, systems analyst from TMo IT. Out of anyone who I have ever talked with in any customer service arena, she was by far the best, sympathetic, and understanding person I've ever had the pleasure of dealing with. Ever. I told her I was a system analyst, I know what they go through when it comes to issues like this and that it needed to be resolved. She then did what no one in customer service offered to do for me, and that was to check both systems to see if I was telling the truth. And sure enough, she discovered that they did in fact have an issue. Even after this discovery, she said that due to the phone being blocked by Asurion that she was powerless to do anything. I told her that the hope of the phone being unblocked was well in the past now, by goal was to get them to fix the problem that forced me down this road in the first place.
The end is near I promise. I still think I was wronged on the business side of the equation, so I went to the BBB and filed a complaint. The following Friday, I receive a call from TMo Customer Service, and after an hour on the phone the gentleman told me that due to the way the claim was filed, that he would open a ticket to send to the team that would be able to unlock the phone and that it would be unlocked by that coming Monday. I was elated. Monday comes, and the phone is still locked. I call customer service again, only to be told "the gentleman who told you that did not have the authority to do so, and did not have the means to make a promise like that due to the phone being insurance blocked." I went off, stating that their company's inability to effectively train their employees, especially those who handle escalated issues was not my concern. She apologize profusely. I went back to the BBB and updated my ticket, stating that the company made an obligation to me, they didn't follow through and to contact the business again. 2 days later, an email arrives from TMo stating the obvious "Mr Harrison should not have purchased a phone from an unauthorized source, yadda, yadda", followed by "due to the nature of the circumstances, we are willing to make a 1 time exception for him and have unblocked the IMEI number." My phone was unblocked and remains unblocked today.
I wanted to share my story with all of you because the bottom line is that until you pick up that phone and talk to someone voice to voice at TMo, do not use the IMEI site as your only source of verification. I thought I was safe by using not only their site, but 2 others, and a call to the police to see if the phone was stolen, but I wasn't safe. Use the site as a preliminary determining factor, but then pick up the phone and talk to their customer service directly to make sure the site is telling you right. And when they tell you it is, then double-check to make sure the phone does not have an insurance IMEI block on it.
Thanks!
I don't think you understand that yes the phone was fine before you bought it but afterwards the person who sold it to you reported it stolen, and probably got another one after paying a deductible while still making money off of the one sold to you. You keep repeating about before you bought it, but you failed to realize its a common scam on CL and you should really be careful next time. You're lucky T-Mobile hooked you up though.
Sent from my SGH-T999 using xda premium
Though there may have been a breakdown in the systems being able to communicate, it still doesn't change the fact that the phone you bought was stolen. You can argue specifics about who told you what and when, but in the end it doesn't change the fact that the device is stolen property.
I'm not saying you shouldn't be upset about getting scammed, but you sound like you are trying to vent all your anger in T-Mobile's direction, when it is not their fault that someone stole a device from them and used it to scam you. It's the criminal who stole the phone and then stole your money that you should be most angry with.
Sure, you didn't know that you weren't getting info from all the sources you should have, probably would've been the same for me and everyone else, but it's not really anyone's fault. They have been updating the way blacklists work for some time now, and while it's getting better, we can't expect instant perfection.
I am glad you shared that T-Mobile doesn't currently have their blacklist synced to Asurions btw, that is very good to know. I just think your anger is a little misplaced is all. From what I've read T-Mobile has been one of the more proactive in sharing blacklist info. Currently they share theirs with AT&T, possibly others.
As I understand it though, in a few months this should all become a bit of a non issue. I've been told that they will be implementing a nationwide blacklist, that all carriers and insurance companies will use, so there will only be one to worry about, and when a device is added to the list, it is instantly blocked everywhere in the US (and maybe Canada).
Sorry to hear about your misfortune, but I consider you extremely lucky to have got them to unblock it. I seriously doubt that would've happened anywhere else. I'm happy for you that they did nonetheless.
Sent from my SGH-T999N using Tapatalk
@dudenphx
First off, allow me to commiserate with your travails. I really do feel bad for you. I am glad it has ended well in the end.
It is a great discovery you made that T-Mo IMEI Checker does not have Asurion Blocks. That alone in my mind gives you Kudos that you greatly deserve. I thank you for that.
So to the problem per se. I am afraid I agree with Doc. You did check on CL Scams. But that was probably was not sufficient. The modus operendi of CL Scam is to Report Stolen AFTER the Sale Not before .
If at all I am buying a phone on Craig's list, I'd first take the IMEI to Assurion and have them Change Ownership on their records for that IMEI. This is similar to Vehicle VIN Number registration to DMV. After that, I'd call the Carriers to do the same thing. Only after that has happened, that I will pay the seller the full amount. I am sure this is not a foolproof way, but at the least I can hang it on Assurion so they don't block the IMEI. If I know them any better, they will still wriggle out of that and block it. But may be I am the half empty kind.
Thanks
Perseus71,
Thanks for the kind words. It felt like Rudolph vs the Abominable Snow Monster, and that really sucked.
There has to be a solution that isn't 100% airtight (nothing is these days), but something that would be as low of a risk as possible. Have you called Asurion before and did the ownership change? What would they require for this to be done? I like buying stuff on CL, this was the first bad experience I had, but I would like to continue buying on CL. The risks are there, but isn't life full of risks anyway?
thanks!

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