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Hi Guys,
Is anyone having a problem syncing with their PC? ive downloaded and installed htc sync, the phone connects, i select the sync option, but on the device and PC it just says 'disconnected'?
any ideas?
patterns said:
Hi Guys,
Is anyone having a problem syncing with their PC? ive downloaded and installed htc sync, the phone connects, i select the sync option, but on the device and PC it just says 'disconnected'?
any ideas?
Click to expand...
Click to collapse
I had a few problems with it running vista 64bit in the end i tried all my dirrent usb ports and found that the 1's on the back worked fine but the 1's on the frontand top where being tempremental
what version did you download? I had problems with a downloaded copy so I tried the one that came on the SD card... it then connected first time.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I have a similar problem. When I boot my PC (Windows 7 x64) everything is OK, and HTC Sync works like expected. But when my PC goes to sleep and then wakes up, I cannot connect again. It also happens when I several times disconnect HTC Desire from USB cable.
I also have problem with contacts synchronization with my Google App account. No contacts are synchronized at all.
pato said:
I also have problem with contacts synchronization with my Google App account. No contacts are synchronized at all.
Click to expand...
Click to collapse
I spent quite a while mucking around trying to find out why my contacts would not synchronize with my Google account.
Check what type your contacts are on your phone. Are they SIM contacts, Phone contacts or Google contacts?
On my phone, I had everything as Phone contacts. I discovered that only Google contacts will synchronize with your Google account. But all is not lost. You won't have to type in all your contact details again.
What you do is to create Google contacts that duplicate each of your phone contacts. Just create each Google contact on your phone as an empty contact (i.e. no details) with the same name as each existing phone contact. When you see them in your contacts list, they will appear as two contacts at this stage.
Then edit either one of the two contacts. You can link each contact with another contact. If you've use the same name for your Phone and Google contacts it will already be suggesting that these can be linked together. Do so.
You will find your two contacts now appear as one in your contact list. And these linked contacts will now synchronize with your Google account contacts and carry all the details from your original Phone contact with it.
Hope this helps.
i've got by htc desire synching w/ work exchange account and googlemail contacts (ie no data on phone itself). when connected to facebook, it would only synch about 5 of the googlemail contacts, although exchange seemed to be fine.
i cleared out all the data, deleting the synch accounts and tried again. all contacts were downloaded, until... i resynched w/ facebook which removed all the googlemail contact except the same 5 or so.
i'm guessing there's some kind of data conflict, but any idea how to fix it? i kinda like having my contacts hooked up with their facebook profiles, so a fix would be good.
cheers
colin
patterns said:
Hi Guys,
Is anyone having a problem syncing with their PC? ive downloaded and installed htc sync, the phone connects, i select the sync option, but on the device and PC it just says 'disconnected'?
any ideas?
Click to expand...
Click to collapse
i have the same problem.
i have installed the HTC Sync from SD card, uninstalled ActiveSync, installed driver and so on. HTC device is recognised in Windows XP x86, HTC Sync starts on Desire, but ends up with Synchronization status: Disconnected.
It's a serious issue for me, as i have used the Outlook Calendar synchronization daily in my office.
Curiously it synchronizes the Contacts well with my Windows7 x64 at home.
Hi,
there is a "Workaround for HTC Hero Sync Problem in Windows 7" which should also work for the Desire.
As I am new user I am not allowed to post links. So google what I have set into inverted commas and it should be the first result from mydigitallife.
Cheers
Alex
AlexManner said:
Hi,
there is a "Workaround for HTC Hero Sync Problem in Windows 7" which should also work for the Desire.
As I am new user I am not allowed to post links. So google what I have set into inverted commas and it should be the first result from mydigitallife.
Cheers
Alex
Click to expand...
Click to collapse
the Sync works in W7.
the Sync doesn't work in XP.
Phone Monitor recognizes the Desire in XP.
HTC Sync doesn't start sync wizard and says "Disconnected".
USB Debugging is turned "on" in Desire menu.
"Disk drive" option in HTC Sync 2.0.18 menu on Desire works well.
Phone is mounted as:
"Mass Storage Device" in Device Manager->USB Device Contrololers (driver version 5.1.2600.0 from Microsoft)
"MyHTC" in Device Manager->Android USB Devices (driver version 2.0.7.1 from HTC)
"HTC Android Phone USB Device" in Device Manager-> Disk Drives (driver version 5.1.2535.0 from Microsoft)
when choosing HTC Sync in desire after connecting the phone, it's installed and mounted as external drive.
Does anyone have a link where I can download the HTC Sync that comes on the SD card, I put it my own card when I received the phone so never checked the SD card for anything.
Matt2887 said:
Does anyone have a link where I can download the HTC Sync that comes on the SD card, I put it my own card when I received the phone so never checked the SD card for anything.
Click to expand...
Click to collapse
it is the HTC Sync 2.0.28
http://www.web-share.net/download/file/item/HTCSync_2.0.28.exe_52029
HTC Sync problem solved
After installing HTC Sync 2.0.28 (delivered on SD card) the sync problem wtih Outlook is gone.
I have used an older 2.0.18 version before, without being aware of it.
Does anyone know how to remove the "PC Sync" calendar from an Android phone (HTC Desire) created when you use the HTC Sync software?
I've disabled it so the entries don't show in my calendar but I think that other apps (Calendar Snooze in particular) is still picking it up.
Thanks in advance.
I'd be interested in this as well.
SpartanGrey said:
Does anyone know how to remove the "PC Sync" calendar from an Android phone (HTC Desire) created when you use the HTC Sync software?
I've disabled it so the entries don't show in my calendar but I think that other apps (Calendar Snooze in particular) is still picking it up.
Thanks in advance.
Click to expand...
Click to collapse
I've a very similar problem!
I'd like to set my calendar entries (and contacts) to default to the google calendar and to stop asking me which one I want to use!
There is no direct way to avoid P Sync.
You can do it indirectly as below
1. Open you outlook and make a back up of your Calendar.
2. Delete all the entries in active calendar of outlook.
3. Start sync now.
4. Now the entries in you mobile are completely removed.
5. Change the sync option in HTC Sync app for Calendar as NO.
6. Sync again. Verify that you mobile doesnot contain any outlook entries.
It done now.
You can restore outlook from the backup and continue....
thats bad answer as we cannot remove calneder enteries from computer just to keep them on mobile phone, need some good answer for removing pc sync option to keep google calender sync on desire hd
it's not a bad answer...think again
1. Open your outlook and make a back up of your Calendar.
2 to 6 as above
STEP 7 - RESTORE YOUR OUTLOOK CALENDAR FROM BACKUP
hey listen - i synchronised very first time my desire hd with computer via htc sync and desire has extracted all mine calender enteries including old ones which i also had deleted from computer, i factory resetted my desire hd and than i stopped using htc sync tried syncing with google account which i exported computer outlook and imported in google account. but doing that ways also PC sync option is still selected under calender settings which is making ma lyf difficult by kepping those old enteries which i did very first time!!
can someone help me out with a solution to remove pc sync while using google calender, also note that i have factory resetted my device and not connecting to computer anymore but still its showing me old enteries which i connected with computer very first time. Please help me out as this is really frustrating!!
Solved
Clear calendar storage data in Settings>Applications. Delete your mail account (if you have exchange or something) and re-add. Google is still fine. Then re-sync OTA.
Another solution
Better late than never... Try: Settings > Apps > All > Calendar Storage > Clear Data. Then just re-sync all your calendars except the PC Sync/Exchange
This sadly does not work for me on my Lenovo M7 tablet. The 'PC Sync' account remains despite me clearing the calendar storage data. Is it tied to some other app?
Hello all. I've just set up my new Desire (2.2) with HTC Sync 3.0.5422. I'm synching calendars and contact with Outlook 2007. The contacts are working well both ways, but the calendar only syncs one way, from PC to phone. If I create or modify items on the phone, they do not show up in Outlook.
Anyone got any idea why this would happen? HTC Sync doesn't give any error messages, and all other sync activities seem to be working OK.
Thanks for any help!
you sure you are adding them to the right calendar on the phone? the default is a google calendar, you need to select pc sync from the drop down box (at the top of the page of create calendar item)
Thanks for the reply. Yes, I am creating them in the "PC Sync" calendar. They have the green bar next to them like the items that have come from Outlook.
no idea then sorry, but to save you some time mine did that as well. I tried reinstalling HTC Sync a couple of times and a factory reset of the phone and it still didn't work (had no issues with the previous version) so I use gsyncit now instead.
OK, thanks for trying. I don't really want to be forced to do a sync with google calendar at the moment though. Anyone got any other ideas why this might be? Perhaps a security setting in Outlook or something?
I remember you have an option to sync calendar:
- from PC to phone
- from phone to PC
- using "last updated" feature - this one suits me best.
Look at sync options in calendar view in HTC SYnc.
Thanks for that, but I don't seem to be able to find the option you're referring to. Are you talking about HTC Sync on the PC (version 3.0.5422)? Where are the "Options"?
Here:
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Oh right. Yes, I've tried all three settings on that, but I think that's only to do with items that have been updated on both devices prior to sync, so it know which one takes priority. Thanks for the suggestion though.
Has anyone out there managed to get 2 way calendar sync with Outlook 2007 and Desire 2.2 using HTC Sync 3? I've now seen many posts on other forums about this exact same problem, but they don't seem to be getting resolved!
Just another quick advise.
A story first: I have had a lot of redundand meetings in my Desire callendar. So I decided to make a cleanup of callendar entries by simply clearing the calendar cache. Succesed, but..
Seems like no longer meetings what were in my exchange (2003) up to cache deletion were able to re-sync. I discovered that new entries - just added after the cleanup have been imported successfully. Seemed like to only good solution was to format the phone to re-start the calendar service blank. But, I have installed the Google Sync tool and synced Outlook with Google calendar (I know, privacy etc...). It worked. I uninstalled the Sync tool and now I have all my "old" meetings in Google calendar, and new meetings being directly sync through HTC Sync.
Maybe you try to sync through Google?
Or just try to install the previous version of HTC Sync (2.x)
regards
r
Well, I logged this problem with HTC tech support, and after going through the usual checks, they've admitted that there is a problem with HTC Sync:
"This is a problem with HTC Sync 3.0 and is under investigation and a new version will be out soon.
Please keep checking our website for when the update comes out."
A shame really, as it seems to do everything else just fine for me. Hopefully they will fix it soon. Thanks everyone for their suggestions.
I had so many problems with HTC Sync, I did away with it and use a combination of Google Calendar Sync and MyPhoneExplorer for contacts. so far everything it syncing nicely.
I'va just tried the latest version.
The first time it did work.. but the second time I got an error and I had to restart htc sync. Since that error htc sync stopped to sync events from phone to PC.
Seems to be fixed with new version of HTC Sync
Yesterday an update was available to HTC Sync, bringing it up to version 3.0.5481. This seems to have fixed the problem I was having, meaning that calendar entries I create/edit on my phone are now synced back to my PC Outlook Calendar.
This doesn't seem to be mentioned in the release notes, but it now seems to be working for me, so I'd recommend upgrading if anyone else is having this problem!
Lee
Still not there
I am on 3.0.5481 but still exact same problem: existing calendar entries are not synched. Only the new created ones get synched.
In HTC Sync 2 there was a "repair" option to force a complete synch from PC to Phone (or viceversa), but I have not found Repair in the new V3.
If anyone gets any news please update the thread. I guess there are lots of people who would like to be able to synch all their existing meetings.
Can someone with the latest version confirm that the following issues are fixed?
Corruption of email addresses that stops outgoing mail from Outlook being sent
Corruption of phone numbers stopping phone from sending texts
Cannot use HTC Sync on more than one PC - eg work and home
Have you looked at 3.0.5481?
John
spile said:
Can someone with the latest version confirm that the following issues are fixed?
Corruption of email addresses that stops outgoing mail from Outlook being sent
Corruption of phone numbers stopping phone from sending texts
Cannot use HTC Sync on more than one PC - eg work and home
Click to expand...
Click to collapse
Had an email from HTC to say that the app will now work on more than one PC!
Still worrried about the other two and as MPE is working well at the moment am not tempted to try it.
Working again.
remmyhi said:
I discovered that new entries - just added after the cleanup have been imported successfully.
Click to expand...
Click to collapse
I was having the exact problem mentioned: Outlook calendar stopped syncing properly using HTC Sync even though contacts were syncing just fine. After reading this I tied adding new entries to my Outlook calendar and sure enough they were added to my phone. Went through and remade all of my future appointments and now my calendar seems to be in order again.
Does anyone know what the hell caused this?
(Also, my signature needs updating!)
If you give up on HTC Sync you might want to look at MyPhoneExplorer as an alternative. I find it a lot less destructive.
Hi, I hope you guys can help me out.
I got a new Desire and have set it up to sync from Outlook through HTC Sync. It do sync my appointments, but it don't update they.
Say if I move a meeting to another day or delete it completly. Even though it says is had done a sync, the meeting is still on the original date, and that is getting a bet anoying.
What can I do to solve this problem?
HTC sync is a dog
Maybe it's a dog, but that don't get me anyway, will it?
At least come with a solution to the problem, another app perhaps?
All it should be able to do, is syncing the calendar, contacts and tasks through a cabel.
Why do you need a cable ? Doesn't it sync all of that to the gmail account the phone's on ?
As I see it there is 3 ways to syncronize both the phone and Outlook.
* Cable
* Bluetooth
* By the normal phonesignal (eg. Exchange Activesync)
Exchange Activesync I don't need on a daily basis, cause I will get all from Outlook then (both appointments, contacts, tasks and mails), and it will use data transfer on my subscription to fast, as I haven't got a lot. Besides I think it uses to much batt.
Bluetooth uses to much battery also, but I can deal with that, if I could just find an app, that is free and can sync. both ways properly.
So now I'll settled with the cable, the upside is that it is getting charged at the same time.
The gmail solution is af no go. It is company policy not to use gmail, when we don't know what they may will do with the data transfered. Cause in my mind, they will log the data.
So I after an app that can sync properly, if not I can get HTC Sync to do it.
Does that clear things up a little?
Mhystique said:
As I see it there is 3 ways to syncronize both the phone and Outlook.
* Cable
* Bluetooth
* By the normal phonesignal (eg. Exchange Activesync)
Exchange Activesync I don't need on a daily basis, cause I will get all from Outlook then (both appointments, contacts, tasks and mails), and it will use data transfer on my subscription to fast, as I haven't got a lot. Besides I think it uses to much batt.
Bluetooth uses to much battery also, but I can deal with that, if I could just find an app, that is free and can sync. both ways properly.
So now I'll settled with the cable, the upside is that it is getting charged at the same time.
The gmail solution is af no go. It is company policy not to use gmail, when we don't know what they may will do with the data transfered. Cause in my mind, they will log the data.
So I after an app that can sync properly, if not I can get HTC Sync to do it.
Does that clear things up a little?
Click to expand...
Click to collapse
Are you sure that contacts in outlook 2007 are sync-ing properly with your android phone using HTC Sync?
In my case the phone numbers stored in fields like "Car", "Radio", "Assistant" etc are not going to my android device.
I am using the latest HTC Sync v3.1.55.
Anybody with such issues?
c_shekhar said:
Are you sure that contacts in outlook 2007 are sync-ing properly with your android phone using HTC Sync?
In my case the phone numbers stored in fields like "Car", "Radio", "Assistant" etc are not going to my android device.
I am using the latest HTC Sync v3.1.55.
Anybody with such issues?
Click to expand...
Click to collapse
I wouldn't know. Normally I just use the more regually fields like, mobil and direct, so haven't looked at that. But I do have trouble with names on contacts, as some gets there middlename removed, but I haven't found "the smoking gun" to solved this problem, either.
Basically I think HTC is cra..... in it's one food. Is there one thing HTC was known for in the past, was it made very good phones for the business consumer. Now they can't even make a decent syncing tool, for the business market.
HTC wake up and get in the match!!!
Don't use Outlook, use Google's products. Cloud computing FTW!
Take a look at MyPhoneExplorer as an alternative (free) to HTC Sync.
I advise to stop using htc sync.
Had troubles with is as well.
Some appointments had 5 identical entries.
Switched to google calendar instead, took me the sweet time to clear up the calendar though . . . . .
Meaple said:
Don't use Outlook, use Google's products. Cloud computing FTW!
Click to expand...
Click to collapse
I can't use Google's Cloud products. Company policy, and there is still many issues with legal country policies maybe not being upholded. As long as it is not certain that using the Cloud doesn't do anything not legal, we can't use it.
Heruhur said:
I advise to stop using htc sync.
Had troubles with is as well.
Some appointments had 5 identical entries.
Switched to google calendar instead, took me the sweet time to clear up the calendar though . . . . .
Click to expand...
Click to collapse
It is very bad. Just today I found out that one of my contacts wasn't sync'ed properly. Very simple setup first name, sirname and phone numbers, but the first name wasn't sync'ed. But as long I haven't found anything better, I have to live with it, which leads me up to....
spile said:
Take a look at MyPhoneExplorer as an alternative (free) to HTC Sync.
Click to expand...
Click to collapse
Can MyPhoneExplorer sync both appointments, contacts and tasks through USB, and do it way better than HTC Sync?
I guess it can. Just tried it, and think we are getting here, but do have some questions, maybe you guys can answer.
Is there an easy way to clean out my appointments, as I now got 2 of all, since I did a sync with MyPhoneExplorer?
The settings under HTC Sync, which should I set them to now? It is set to HTC Sync, but can I change it to eg. charging and still get to functionallity in MyPhoneExplore?
Should I clean up my contacts, and how do I do this easiest?
I can't seem to sync notes as it is disabled in MyPhoneExplorer. Why is that?
If I want to make an appointment on my phone, I can only chose PC Sync, and that is not getting sync to Outlook through MyPhoneExplorer. How should I make appointments on my phone? Is there an app, that make it possibly to make appointments similar to Outlook (appointment/meeting, private/public...)?
And last, I think, MyPhoneExplorer can't seem to sync tasks. Do you know any good app to do that?
Mhystique said:
I guess it can. Just tried it, and think we are getting here, but do have some questions, maybe you guys can answer.
Is there an easy way to clean out my appointments, as I now got 2 of all, since I did a sync with MyPhoneExplorer?
The settings under HTC Sync, which should I set them to now? It is set to HTC Sync, but can I change it to eg. charging and still get to functionallity in MyPhoneExplore?
Should I clean up my contacts, and how do I do this easiest?
I can't seem to sync notes as it is disabled in MyPhoneExplorer. Why is that?
If I want to make an appointment on my phone, I can only chose PC Sync, and that is not getting sync to Outlook through MyPhoneExplorer. How should I make appointments on my phone? Is there an app, that make it possibly to make appointments similar to Outlook (appointment/meeting, private/public...)?
And last, I think, MyPhoneExplorer can't seem to sync tasks. Do you know any good app to do that?
Click to expand...
Click to collapse
Just solved 3 of the above questions.
[1]Is there an easy way to clean out my appointments, as I now got 2 of all, since I did a sync with MyPhoneExplorer?
I found an remove all button.
[2]The settings under HTC Sync, which should I set them to now? It is set to HTC Sync, but can I change it to eg. charging and still get to functionallity in MyPhoneExplore?
I have changed it to just charge, and it seems to work.
[3]Should I clean up my contacts, and how do I do this easiest?
I also here found a remove all buttton, and then did another sync.
So we are down to these questions
I can't seem to sync notes as it is disabled in MyPhoneExplorer. Why is that?
If I want to make an appointment on my phone, I can only chose PC Sync, and that is not getting sync to Outlook through MyPhoneExplorer. How should I make appointments on my phone? Is there an app, that make it possibly to make appointments similar to Outlook (appointment/meeting, private/public...)?
And last, I think, MyPhoneExplorer can't seem to sync tasks. Do you know any good app to do that?
Mhystique said:
Can MyPhoneExplorer sync both appointments, contacts and tasks through USB, and do it way better than HTC Sync?
Click to expand...
Click to collapse
Myphoneexplorer is equally BAD. (Rather I would rate it worse than HTC Sync).
The fields like "car", "Radio", "Pager", "Asistant" are still not Sync-ed.
hello,
I am getting my gnex today, and I want to know how to sync my outlook contacts directly to my phone, since I heard that gnex doesn't connect through kies, I used to have htc devices and I usually use htc sync, so I want some thing like htc sync if there is?
thank you
mikemoe said:
hello,
I am getting my gnex today, and I want to know how to sync my outlook contacts directly to my phone, since I heard that gnex doesn't connect through kies, I used to have htc devices and I usually use htc sync, so I want some thing like htc sync if there is?
thank you
Click to expand...
Click to collapse
for me, i import all my contacts to google and sync to devices and hassle free from changing phone, wiping devices in the future
mikemoe said:
hello,
I am getting my gnex today, and I want to know how to sync my outlook contacts directly to my phone, since I heard that gnex doesn't connect through kies, I used to have htc devices and I usually use htc sync, so I want some thing like htc sync if there is?
thank you
Click to expand...
Click to collapse
If you prefer not to sync your contacts with your Google account (although this is VERY handy), the contacts app can also import your contacts by placing a vCard file on your /sdcard.
nothing like HTC Sync???